IT Support Contracts in Wales

IT Support
UK > Wales

The median IT Support daily rate in Wales is £190, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 29 28 30
Rank change year-on-year -1 +2 +36
Contract jobs requiring an IT Support 14 16 31
As % of all contract jobs advertised in Wales 4.78% 4.05% 4.88%
As % of the Job Titles category 5.07% 4.55% 5.16%
Number of daily rates quoted 11 14 24
10th Percentile £175 - £141
25th Percentile £185 £143 £158
Median daily rate (50th Percentile) £190 £145 £170
Median % change year-on-year +31.03% -14.71% +3.03%
75th Percentile £238 £148 £182
90th Percentile - £181 £206
UK median daily rate £218 £200 £189
% change year-on-year +8.75% +5.82% +5.00%
Number of hourly rates quoted 0 1 3
10th Percentile - - £15.01
25th Percentile - - £16.14
Median hourly rate - £14.36 £18.06
Median % change year-on-year - -20.49% +29.00%
75th Percentile - - £20.92
90th Percentile - - £22.62
UK median hourly rate £18.51 £15.42 £19.50
% change year-on-year +20.04% -20.92% +14.71%

All Contract IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Wales with a recognized job title 276 352 601
% of contract IT jobs with a recognized job title 94.20% 89.11% 94.65%
Number of daily rates quoted 200 250 463
10th Percentile £160 £187 £172
25th Percentile £255 £350 £313
Median daily rate (50th Percentile) £400 £450 £450
Median % change year-on-year -11.11% - -5.26%
75th Percentile £500 £550 £550
90th Percentile £625 £638 £650
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 27 28 33
10th Percentile £16.00 £11.75 £13.25
25th Percentile £18.29 £13.06 £15.25
Median hourly rate £21.01 £19.09 £18.14
Median % change year-on-year +10.09% +5.21% -8.89%
75th Percentile £41.25 £31.02 £19.98
90th Percentile £45.00 £86.54 £45.75
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

IT Support
Job Vacancy Trend in Wales

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for IT Support in Wales

IT Support
Contractor Daily Rate Trend in Wales

3-month moving average daily rate quoted in jobs citing IT Support in Wales.

Daily rate trend for IT Support in Wales

IT Support
Daily Rate Histogram in Wales

Daily rate distribution for jobs citing IT Support in Wales over the 6 months to 1 May 2025.

Daily rate histogram for IT Support in Wales

IT Support
Contractor Hourly Rate Trend in Wales

3-month moving average hourly rates quoted in jobs citing IT Support in Wales.

Hourly rate trend for IT Support in Wales

IT Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the Wales region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South Wales +1 10 £225 +55.17% 4
North Wales +2 2 - - 2
West Wales - 2 £190 -
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Wales

For the 6 months to 1 May 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring IT Support in the job title.

1 8 (57.14%) Microsoft 365
2 7 (50.00%) Problem-Solving
2 7 (50.00%) Windows
3 6 (42.86%) Microsoft Intune
3 6 (42.86%) Azure
4 5 (35.71%) Social Skills
4 5 (35.71%) VPN
4 5 (35.71%) Active Directory
5 4 (28.57%) Microsoft
5 4 (28.57%) Windows 10
6 3 (21.43%) Entra ID
6 3 (21.43%) Hyper-V
6 3 (21.43%) Cybersecurity
6 3 (21.43%) ITIL
6 3 (21.43%) IPsec
7 2 (14.29%) Firewall
7 2 (14.29%) Logistics
7 2 (14.29%) Incident Management
7 2 (14.29%) SharePoint
7 2 (14.29%) Cisco
7 2 (14.29%) ServiceNow
7 2 (14.29%) User Experience
7 2 (14.29%) Windows Server 2012
7 2 (14.29%) SolarWinds
7 2 (14.29%) VMware
7 2 (14.29%) Autotask
7 2 (14.29%) Customer Service
7 2 (14.29%) Windows Server 2016
7 2 (14.29%) Windows Server 2019
7 2 (14.29%) Remote Desktop

IT Support Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
2 1 (7.14%) Microsoft Exchange
Applications
1 1 (7.14%) Microsoft Office
Cloud Services
1 8 (57.14%) Microsoft 365
2 6 (42.86%) Azure
3 3 (21.43%) Entra ID
Communications & Networking
1 5 (35.71%) VPN
2 3 (21.43%) IPsec
3 2 (14.29%) Firewall
3 2 (14.29%) Remote Desktop
4 1 (7.14%) PBX
4 1 (7.14%) TCP/IP
4 1 (7.14%) VoIP
Development Applications
1 1 (7.14%) JIRA
General
1 5 (35.71%) Social Skills
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Finance
2 1 (7.14%) Manufacturing
2 1 (7.14%) Public Sector
Miscellaneous
1 1 (7.14%) CMDB
1 1 (7.14%) Video Conferencing
Operating Systems
1 7 (50.00%) Windows
2 4 (28.57%) Windows 10
3 2 (14.29%) Windows Server
3 2 (14.29%) Windows Server 2012
3 2 (14.29%) Windows Server 2016
3 2 (14.29%) Windows Server 2019
4 1 (7.14%) Mac OS
Processes & Methodologies
1 7 (50.00%) Problem-Solving
2 3 (21.43%) Cybersecurity
2 3 (21.43%) ITIL
3 2 (14.29%) Customer Service
3 2 (14.29%) Incident Management
3 2 (14.29%) Logistics
3 2 (14.29%) User Experience
4 1 (7.14%) Agile
4 1 (7.14%) Change Management
4 1 (7.14%) ERP
4 1 (7.14%) ITSM
4 1 (7.14%) Mobile Device Management
4 1 (7.14%) Root Cause Analysis
4 1 (7.14%) Service Delivery
4 1 (7.14%) Time Management
Programming Languages
1 1 (7.14%) PowerShell
Qualifications
1 1 (7.14%) A+ Certification
1 1 (7.14%) ITIL Certification
1 1 (7.14%) Network+ Certification
Quality Assurance & Compliance
1 1 (7.14%) ISO/IEC 27001
1 1 (7.14%) NIST
1 1 (7.14%) SLA
System Software
1 5 (35.71%) Active Directory
2 3 (21.43%) Hyper-V
Systems Management
1 6 (42.86%) Microsoft Intune
2 2 (14.29%) Autotask
3 1 (7.14%) Jamf Pro
3 1 (7.14%) SCCM
Vendors
1 4 (28.57%) Microsoft
2 2 (14.29%) Cisco
2 2 (14.29%) ConnectWise
2 2 (14.29%) ServiceNow
2 2 (14.29%) SolarWinds
2 2 (14.29%) VMware