Period
to 17 October 2018

The median contractor rate for an IT Support was £168 per day in advertised job vacancies in Wales during the 6 months to 17 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK > Wales
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 83 80 81
Rank change year-on-year -3 +1 +25
Contract jobs requiring an IT Support 24 13 20
As % of all contract IT jobs advertised in Wales 1.50% 1.13% 1.48%
As % of the Job Titles category 1.52% 1.16% 1.52%
Number of daily rates quoted 7 11 6
Wales median daily rate £168 £130 £158
Median daily rate % change year-on-year +28.85% -17.46% +43.18%
10th Percentile £105 £108 £96
90th Percentile £252 £145 £206
UK median daily rate £155 £150 £165
% change year-on-year +3.33% -9.09% -0.60%
Number of hourly rates quoted 11 3 9
Wales median hourly rate £12.33 £13.00 £12.50
Median hourly rate % change year-on-year -5.19% +4.00% -15.97%
10th Percentile £10.13 £12.20 £10.40
90th Percentile £14.76 £15.88 £14.30
UK median hourly rate £15.00 £15.00 £14.00
% change year-on-year - +7.14% +2.19%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,574 1,119 1,320
% of contract IT jobs with a recognized job title 98.31% 97.30% 97.78%
Number of daily rates quoted 1,099 758 871
Wales median daily rate £410 £375 £400
Median daily rate % change year-on-year +9.33% -6.25% +13.39%
10th Percentile £275 £170 £205
90th Percentile £575 £538 £550
UK median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 73 73 86
Wales median hourly rate £12.50 £18.50 £13.50
Median hourly rate % change year-on-year -32.43% +37.04% +8.00%
10th Percentile £10.13 £10.50 £10.19
90th Percentile £24.30 £57.29 £71.88
UK median hourly rate £18.00 £18.70 £18.50
% change year-on-year -3.74% +1.08% +2.89%

IT Support
Job Vacancy Trend in Wales

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for IT Support in Wales

IT Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in Wales.

Contractor daily rate trend for IT Support in Wales

IT Support
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing IT Support in Wales over the 6 months to 17 October 2018.

Contractor daily rate histogram for IT Support in Wales

IT Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in Wales.

Contractor hourly rate trend for IT Support in Wales

IT Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the Wales region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -14 15 £190 +46.15% 12
North Wales +2 6 £123 -5.77% 1
West Wales - 2 £178 - 3
Mid Wales - 1 £135 -
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 17 October 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring IT Support in the job title.

1 23 (95.83%) Windows
2 13 (54.17%) Windows 10
3 12 (50.00%) Active Directory
4 8 (33.33%) Windows 7
5 7 (29.17%) Migration
5 7 (29.17%) Windows Server
6 5 (20.83%) ITIL
6 5 (20.83%) MS Exchange
7 4 (16.67%) Microsoft
7 4 (16.67%) SQL
7 4 (16.67%) NHS
8 3 (12.50%) Windows Server 2008
8 3 (12.50%) HP
8 3 (12.50%) Windows XP
9 2 (8.33%) Microsoft Office
9 2 (8.33%) LAN
9 2 (8.33%) WAN
9 2 (8.33%) Citrix
9 2 (8.33%) Office 365
9 2 (8.33%) Degree
9 2 (8.33%) SCCM
9 2 (8.33%) Driving Licence
9 2 (8.33%) Problem-Solving
9 2 (8.33%) Windows Server 2012
10 1 (4.17%) Information Governance
10 1 (4.17%) Mobile Device Management
10 1 (4.17%) Server Monitoring
10 1 (4.17%) ITIL Foundation Certificate
10 1 (4.17%) Software Licensing
10 1 (4.17%) Analytical Skills

IT Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (20.83%) MS Exchange
2 1 (4.17%) Exchange Server 2010
2 1 (4.17%) SharePoint
Applications
1 2 (8.33%) Microsoft Office
Business Applications
1 1 (4.17%) OPENHousing
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 2 (8.33%) LAN
1 2 (8.33%) WAN
2 1 (4.17%) DHCP
2 1 (4.17%) DNS
2 1 (4.17%) Firewall
2 1 (4.17%) Unified Communications
2 1 (4.17%) VoIP
2 1 (4.17%) VPN
2 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 1 (4.17%) EDMS
General
1 1 (4.17%) Back Office
1 1 (4.17%) Finance
1 1 (4.17%) Legal
Miscellaneous
1 4 (16.67%) NHS
2 2 (8.33%) Driving Licence
3 1 (4.17%) Analytical Skills
3 1 (4.17%) PDA
3 1 (4.17%) Video Conferencing
Operating Systems
1 23 (95.83%) Windows
2 13 (54.17%) Windows 10
3 8 (33.33%) Windows 7
4 7 (29.17%) Windows Server
5 3 (12.50%) Windows Server 2008
5 3 (12.50%) Windows XP
6 2 (8.33%) Windows Server 2012
7 1 (4.17%) Windows 8
Processes & Methodologies
1 7 (29.17%) Migration
2 5 (20.83%) ITIL
3 2 (8.33%) Problem-Solving
4 1 (4.17%) CAD
4 1 (4.17%) Change Management
4 1 (4.17%) Data Analysis
4 1 (4.17%) Disaster Recovery
4 1 (4.17%) Document Management
4 1 (4.17%) Information Governance
4 1 (4.17%) Mobile Device Management
4 1 (4.17%) PRINCE2
4 1 (4.17%) Project Management
4 1 (4.17%) Server Monitoring
4 1 (4.17%) Software Licensing
4 1 (4.17%) Software Testing
Programming Languages
1 4 (16.67%) SQL
Qualifications
1 2 (8.33%) Degree
2 1 (4.17%) CCNA
2 1 (4.17%) Cisco Certification
2 1 (4.17%) ITIL Foundation Certificate
2 1 (4.17%) Network+ Certification
System Software
1 12 (50.00%) Active Directory
2 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) SCCM
Vendors
1 4 (16.67%) Microsoft
2 3 (12.50%) HP
3 2 (8.33%) Citrix
4 1 (4.17%) Avaya
4 1 (4.17%) Capita
4 1 (4.17%) Cisco
4 1 (4.17%) Nortel
4 1 (4.17%) Oracle
4 1 (4.17%) VMware