Period
to 17 January 2018

The median contractor rate for an IT Support was £135 per day in advertised job vacancies in Wales during the 6 months to 17 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK > Wales
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 78 85 99
Rank change year-on-year +7 +14 -5
Contract jobs requiring an IT Support 20 19 14
As % of all contract IT jobs advertised in Wales 1.54% 1.36% 0.97%
As % of the Job Titles category 1.61% 1.40% 1.02%
Number of daily rates quoted 12 6 6
Wales median daily rate £135 £171 £130
Median daily rate % change year-on-year -21.24% +31.73% -25.71%
10th Percentile £109 £159 £126
90th Percentile £165 £213 £188
UK median daily rate £150 £160 £175
% change year-on-year -6.25% -8.57% +7.69%
Number of hourly rates quoted 3 9 5
Wales median hourly rate £19.80 £12.50 £16.00
Median hourly rate % change year-on-year +58.40% -21.88% +37.63%
10th Percentile £12.34 £10.60 £11.70
90th Percentile £35.38 £14.30 £18.80
UK median hourly rate £13.75 £13.00 £13.50
% change year-on-year +5.77% -3.70% -2.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,246 1,359 1,378
% of contract IT jobs with a recognized job title 95.92% 97.21% 95.96%
Number of daily rates quoted 822 941 990
Wales median daily rate £393 £400 £350
Median daily rate % change year-on-year -1.88% +14.29% -
10th Percentile £176 £185 £213
90th Percentile £550 £550 £475
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 73 92 80
Wales median hourly rate £15.00 £13.50 £14.00
Median hourly rate % change year-on-year +11.11% -3.57% -3.45%
10th Percentile £10.16 £10.50 £9.25
90th Percentile £50.66 £59.75 £47.03
UK median hourly rate £18.50 £18.00 £18.51
% change year-on-year +2.78% -2.76% +12.18%

IT Support
Job Vacancy Trend in Wales

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for IT Support in Wales

IT Support
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in Wales.

Contractor daily rate trend for IT Support in Wales

IT Support
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in Wales.

Contractor hourly rate trend for IT Support in Wales

IT Support
Contractor Hourly Rate Histogram in Wales

The hourly rate distribution of IT jobs citing IT Support in Wales over the 6 months to 17 January 2018.

Contractor hourly rate histogram for IT Support in Wales

IT Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the Wales region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +10 17 £137 -20.00% 7
North Wales +1 3 £115 - 3
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 17 January 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region featuring IT Support in the job title.

1 18 (90.00%) Windows
2 15 (75.00%) ITIL
3 13 (65.00%) Windows Server
3 13 (65.00%) Active Directory
4 9 (45.00%) MS Exchange
5 8 (40.00%) Microsoft Office
6 7 (35.00%) NHS
6 7 (35.00%) Customer Requirements
6 7 (35.00%) Windows 7
7 6 (30.00%) Windows Server 2008
7 6 (30.00%) Windows Server 2012
7 6 (30.00%) Line Management
7 6 (30.00%) Windows 10
7 6 (30.00%) Microsoft
8 5 (25.00%) ITIL Foundation Certificate
9 4 (20.00%) Analytical Skills
9 4 (20.00%) Degree
9 4 (20.00%) IPv4
9 4 (20.00%) LAN
9 4 (20.00%) Finance
10 3 (15.00%) Microsoft Project
10 3 (15.00%) C
11 2 (10.00%) Informatics
11 2 (10.00%) Health Informatics
11 2 (10.00%) PRINCE2
11 2 (10.00%) Service Delivery
11 2 (10.00%) HP
12 1 (5.00%) Microsoft Certification
12 1 (5.00%) SAN
12 1 (5.00%) Terminal Services

IT Support Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (45.00%) MS Exchange
2 1 (5.00%) SharePoint
Applications
1 8 (40.00%) Microsoft Office
2 3 (15.00%) Microsoft Project
3 1 (5.00%) Microsoft Excel
3 1 (5.00%) MS Visio
Business Applications
1 1 (5.00%) Oracle Procure-to-Pay
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 4 (20.00%) IPv4
1 4 (20.00%) LAN
2 1 (5.00%) DHCP
2 1 (5.00%) DNS
2 1 (5.00%) SAN
2 1 (5.00%) TCP/IP
2 1 (5.00%) VPN
General
1 4 (20.00%) Finance
2 1 (5.00%) Legal
Miscellaneous
1 7 (35.00%) NHS
2 4 (20.00%) Analytical Skills
3 1 (5.00%) Management Information System
Operating Systems
1 18 (90.00%) Windows
2 13 (65.00%) Windows Server
3 7 (35.00%) Windows 7
4 6 (30.00%) Windows 10
4 6 (30.00%) Windows Server 2008
4 6 (30.00%) Windows Server 2012
Processes & Methodologies
1 15 (75.00%) ITIL
2 7 (35.00%) Customer Requirements
3 6 (30.00%) Line Management
4 2 (10.00%) Health Informatics
4 2 (10.00%) Informatics
4 2 (10.00%) PRINCE2
4 2 (10.00%) Service Delivery
5 1 (5.00%) Asset Management
5 1 (5.00%) Change Management
5 1 (5.00%) Disaster Recovery
5 1 (5.00%) Information Governance
5 1 (5.00%) IT Asset Management
5 1 (5.00%) Procure-to-Pay
Programming Languages
1 3 (15.00%) C
Qualifications
1 5 (25.00%) ITIL Foundation Certificate
2 4 (20.00%) Degree
3 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.00%) GDPR
1 1 (5.00%) Sarbanes-Oxley
System Software
1 13 (65.00%) Active Directory
2 1 (5.00%) Terminal Services
Systems Management
1 1 (5.00%) Systems Management Server (SMS)
Vendors
1 6 (30.00%) Microsoft
2 2 (10.00%) HP
3 1 (5.00%) Aruba
3 1 (5.00%) NETGEAR
3 1 (5.00%) Oracle