The median annual salary for an IT Support was £27,000 in advertised job vacancies during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 209 210 230
Rank change year-on-year +1 +20  
Permanent jobs requiring an IT Support 1456 1598 1640
As % of all permanent IT jobs advertised in the UK 1.64% 1.62% 1.48%
As % of the Job Titles category 1.71% 1.68% 1.53%
Number of salaries quoted 1322 1449 1403
Median salary £27,000 £27,000 £26,000
Median salary % change year-on-year - +3.84%  
90% offered a salary of more than £20,000 £20,000 £19,500
10% offered a salary of more than £40,000 £41,700 £40,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85218 95218 107157
As % of all permanent IT job vacancies advertised in the UK 95.94% 96.54% 96.61%
Number of salaries quoted 69700 80264 88299
Median salary £46,000 £47,000 £45,000
Median salary % change year-on-year -2.12% +4.44%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support.

Salary trend for IT Support in the UK

IT Support
Salary Histogram

The salary distribution of IT jobs citing IT Support over the 3 months to 22 June 2017.

Salary histogram for IT Support in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 1382 £27,000 -1.81% 217
London +4 459 £31,500 +5.00% 55
South East +20 352 £25,500 -7.27% 49
East of England +50 137 £26,500 - 23
Yorkshire +3 135 £26,000 +5.05% 21
West Yorkshire +43 108 £26,000 +5.05% 16
West Midlands +2 105 £23,500 -7.84% 21
Surrey +54 89 £25,000 -10.71% 4
Hampshire +28 80 £25,000 -20.63% 18
South West -15 80 £24,000 - 14
North West -59 78 £23,000 -13.20% 21
Berkshire +11 71 £26,000 -5.45% 10
City of London +1 68 £30,000 -2.04% 13
Leeds +15 66 £25,500 +3.03% 10
Hertfordshire +32 59 £30,000 +13.20% 8
East Midlands -18 41 £24,000 -4.00% 9
Manchester -37 40 £23,000 -14.81% 9
Reading +26 36 £25,500 -7.27% 4
Buckinghamshire +6 36 £27,750 +23.33% 9
Cambridgeshire +6 35 £28,000 +17.89% 4
Kent +19 30 £26,500 +2.91% 1
Staffordshire +24 28 £23,750 -8.65% 3
Bristol -22 28 £22,750 -9.00% 4
Cheshire -32 28 £25,000 +6.38% 8
Guildford +34 27 £30,000 +11.11% 1
Wiltshire +7 24 £25,000 +2.04% 4
Cambridge +3 24 £32,500 +36.84%
Oxfordshire +19 20 £24,000 -4.00% 5
West Sussex -23 20 £35,000 -12.50% 2
Hemel Hempstead +18 19 £30,000 -22.58% 3

IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2013 (73.39%) Windows
2 1497 (54.58%) Active Directory
3 1345 (49.03%) Microsoft
4 931 (33.94%) Windows Server
5 815 (29.71%) Microsoft Office
6 698 (25.45%) Windows 7
7 677 (24.68%) MS Exchange
8 666 (24.28%) VMware
9 627 (22.86%) Office 365
10 537 (19.58%) Windows Server 2008
11 501 (18.26%) ITIL
12 500 (18.23%) Windows Server 2012
13 437 (15.93%) Windows 10
14 414 (15.09%) VMware Infrastructure
15 410 (14.95%) SQL
16 400 (14.58%) Firewall
17 380 (13.85%) DNS
18 357 (13.01%) Hyper-V
19 333 (12.14%) DHCP
20 324 (11.81%) Citrix
21 315 (11.48%) LAN
22 311 (11.34%) Finance
23 310 (11.30%) TCP/IP
24 297 (10.83%) Degree
25 290 (10.57%) Cisco
26 276 (10.06%) SQL Server
27 275 (10.03%) Microsoft Certification
27 275 (10.03%) Windows 8
28 261 (9.52%) WAN
29 234 (8.53%) Linux

IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 677 (24.68%) MS Exchange
2 232 (8.46%) Exchange Server 2010
3 179 (6.53%) SharePoint
4 129 (4.70%) Exchange Server 2013
5 110 (4.01%) IIS
6 97 (3.54%) Exchange Server 2007
7 75 (2.73%) Skype for Business
8 36 (1.31%) Exchange Server 2003
9 26 (0.95%) Blackberry Enterprise Server
10 15 (0.55%) WordPress
11 11 (0.40%) Apache
12 9 (0.33%) CMS
13 8 (0.29%) Confluence
14 5 (0.18%) IBM Notes
14 5 (0.18%) SAS
15 4 (0.15%) JBoss
15 4 (0.15%) SharePoint 2013
15 4 (0.15%) Tomcat
15 4 (0.15%) WebSphere
16 3 (0.11%) SharePoint 2010
Applications
1 815 (29.71%) Microsoft Office
2 135 (4.92%) Microsoft Excel
3 63 (2.30%) Microsoft PowerPoint
4 13 (0.47%) Photoshop
5 11 (0.40%) Adobe Creative Suite
6 10 (0.36%) MS Visio
7 9 (0.33%) Acrobat
8 8 (0.29%) Microsoft Project
9 6 (0.22%) Adobe Captivate
10 4 (0.15%) Adobe Illustrator
11 3 (0.11%) Adobe Premiere
11 3 (0.11%) Inkscape
11 3 (0.11%) Spreadsheet
12 2 (0.073%) AutoCAD
12 2 (0.073%) Autodesk Flame
13 1 (0.036%) Revit
13 1 (0.036%) SOLIDWORKS
Business Applications
1 20 (0.73%) ION MarketView
2 16 (0.58%) Dynamics CRM
3 12 (0.44%) Dynamics AX
4 9 (0.33%) Visualfiles
5 8 (0.29%) Dynamics NAV
6 5 (0.18%) Remedy ITSM
6 5 (0.18%) Sage 200
7 4 (0.15%) JDE OneWorld
7 4 (0.15%) Sage X3
7 4 (0.15%) SAP Business One
7 4 (0.15%) Unit4 Business World
7 4 (0.15%) WebTrends
8 3 (0.11%) NetSuite
8 3 (0.11%) Sage 50
8 3 (0.11%) SAP CRM
9 2 (0.073%) Sage 1000
10 1 (0.036%) Cerner Millennium
10 1 (0.036%) GoldMine
10 1 (0.036%) Line 50
10 1 (0.036%) Line 500
Cloud Services
1 627 (22.86%) Office 365
2 154 (5.61%) Microsoft Azure
3 59 (2.15%) Amazon AWS
4 55 (2.01%) SaaS
5 24 (0.87%) G Suite
6 14 (0.51%) Cloud Computing
7 10 (0.36%) Google Cloud Platform
8 9 (0.33%) Adobe Creative Cloud
8 9 (0.33%) IaaS
9 8 (0.29%) Mimecast
10 7 (0.26%) Azure Active Directory
10 7 (0.26%) Dropbox
11 6 (0.22%) PaaS
12 5 (0.18%) Google Analytics
13 4 (0.15%) Google Drive
13 4 (0.15%) OneDrive
14 1 (0.036%) FinancialForce.com
14 1 (0.036%) GitHub
14 1 (0.036%) SuccessFactors
14 1 (0.036%) Yammer
Communications & Networking
1 400 (14.58%) Firewall
2 380 (13.85%) DNS
3 333 (12.14%) DHCP
4 315 (11.48%) LAN
5 310 (11.30%) TCP/IP
6 261 (9.52%) WAN
7 203 (7.40%) VPN
8 131 (4.78%) Internet
9 117 (4.27%) VoIP
10 109 (3.97%) SAN
11 91 (3.32%) Wireless
12 85 (3.10%) Wi-Fi
13 76 (2.77%) VLAN
14 62 (2.26%) Skype
15 48 (1.75%) Remote Desktop
16 46 (1.68%) MPLS
17 28 (1.02%) WLAN
18 23 (0.84%) Network Security
19 22 (0.80%) IP Telephony
19 22 (0.80%) NAS
Database & Business Intelligence
1 276 (10.06%) SQL Server
2 35 (1.28%) SQL Server 2008
3 30 (1.09%) Oracle Database
4 27 (0.98%) MySQL
5 25 (0.91%) SQL Server 2012
6 19 (0.69%) Crystal Reports
7 18 (0.66%) SQL Server Integration Services
8 16 (0.58%) Relational Database
9 12 (0.44%) Oracle Database 11g
9 12 (0.44%) SQL Server 2014
10 11 (0.40%) MongoDB
11 10 (0.36%) SQL Server Reporting Services
12 9 (0.33%) SQL Server Analysis Services
13 8 (0.29%) Microsoft Analysis Services
13 8 (0.29%) SQL Server 2005
14 7 (0.26%) MS Access
15 6 (0.22%) Data Warehouse
15 6 (0.22%) RDBMS
15 6 (0.22%) SQL Server 2000
16 5 (0.18%) Data Mining
Development Applications
1 29 (1.06%) JIRA
2 8 (0.29%) Jenkins
3 7 (0.26%) MSI
4 6 (0.22%) Git (software)
5 5 (0.18%) Atlassian Bamboo
5 5 (0.18%) GoCD
5 5 (0.18%) Visual Studio
6 2 (0.073%) Firebug
6 2 (0.073%) Vagrant
7 1 (0.036%) Ant
7 1 (0.036%) Bitbucket
7 1 (0.036%) Eclipse
7 1 (0.036%) JUnit
7 1 (0.036%) Oracle APEX
7 1 (0.036%) Team Foundation Server
7 1 (0.036%) Toad
General
1 311 (11.34%) Finance
2 108 (3.94%) Retail
3 94 (3.43%) Telecoms
4 87 (3.17%) Legal
5 79 (2.88%) Manufacturing
6 73 (2.66%) Banking
7 71 (2.59%) Law
8 62 (2.26%) Marketing
9 39 (1.42%) Games
10 35 (1.28%) Advertising
11 34 (1.24%) Front Office
12 28 (1.02%) Investment Banking
13 26 (0.95%) Retail Banking
14 24 (0.87%) French Language
15 23 (0.84%) Spanish Language
16 21 (0.77%) German Language
17 15 (0.55%) Dutch Language
18 10 (0.36%) Italian Language
18 10 (0.36%) Polish Language
19 9 (0.33%) Back Office
Libraries, Frameworks & Software Standards
1 48 (1.75%) .NET
2 45 (1.64%) HTML
3 30 (1.09%) CSS
4 27 (0.98%) ASP.NET
5 25 (0.91%) Web Services
6 14 (0.51%) XML
7 13 (0.47%) AngularJS
7 13 (0.47%) Software Packaging
8 7 (0.26%) EDI
8 7 (0.26%) LAMP
9 5 (0.18%) COM
10 4 (0.15%) CGI
10 4 (0.15%) FFmpeg
11 3 (0.11%) ADSI
11 3 (0.11%) HTML5
11 3 (0.11%) J2EE
11 3 (0.11%) JSON
11 3 (0.11%) WAP
12 2 (0.073%) JSP
12 2 (0.073%) XSLT
Miscellaneous
1 166 (6.05%) Driving Licence
2 148 (5.40%) Analytical Skills
3 81 (2.95%) Computer Science
4 77 (2.81%) iPad
5 73 (2.66%) iPhone
6 71 (2.59%) Data Centre
7 65 (2.37%) Blackberry
8 54 (1.97%) Management Information System
9 49 (1.79%) Video Conferencing
10 42 (1.53%) Smartphone
11 36 (1.31%) Fat Client
11 36 (1.31%) Thin Client
12 34 (1.24%) Clustering
13 30 (1.09%) Hedge funds
14 26 (0.95%) EPoS
15 22 (0.80%) Client/Server
15 22 (0.80%) Fintech
16 21 (0.77%) Foreign Exchange (FX)
17 20 (0.73%) Enterprise Software
18 14 (0.51%) PDA
Operating Systems
1 2013 (73.39%) Windows
2 931 (33.94%) Windows Server
3 698 (25.45%) Windows 7
4 537 (19.58%) Windows Server 2008
5 500 (18.23%) Windows Server 2012
6 437 (15.93%) Windows 10
7 275 (10.03%) Windows 8
8 234 (8.53%) Linux
9 178 (6.49%) Windows XP
10 176 (6.42%) Windows Server 2003
11 98 (3.57%) Mac OS X
12 95 (3.46%) Unix
13 94 (3.43%) Android
14 72 (2.62%) Apple iOS
15 37 (1.35%) Mac OS
16 34 (1.24%) Windows Vista
17 17 (0.62%) Red Hat Enterprise Linux
18 13 (0.47%) Solaris
19 10 (0.36%) Ubuntu
20 9 (0.33%) CentOS
Processes & Methodologies
1 501 (18.26%) ITIL
2 135 (4.92%) Service Delivery
3 91 (3.32%) Time Management
4 85 (3.10%) Service Management
5 82 (2.99%) CRM
6 81 (2.95%) ERP
6 81 (2.95%) Incident Management
7 80 (2.92%) Project Management
8 74 (2.70%) Asset Management
9 72 (2.62%) Mentoring
10 64 (2.33%) Disaster Recovery
11 55 (2.01%) Change Management
12 46 (1.68%) Migration
13 45 (1.64%) Change Control
14 44 (1.60%) Continuous Improvement
15 37 (1.35%) Knowledge Management
16 36 (1.31%) Mobile Device Management
16 36 (1.31%) Problem Management
17 35 (1.28%) DevOps
17 35 (1.28%) Root Cause Analysis
Programming Languages
1 410 (14.95%) SQL
2 120 (4.37%) PowerShell
3 70 (2.55%) C#
4 64 (2.33%) JavaScript
5 48 (1.75%) PHP
6 39 (1.42%) Java
7 31 (1.13%) C
8 29 (1.06%) VBA
9 25 (0.91%) VB
10 23 (0.84%) Perl
11 22 (0.80%) VBScript
12 21 (0.77%) Bash Shell
13 20 (0.73%) Python
14 14 (0.51%) Shell Script
15 11 (0.40%) C++
16 9 (0.33%) PL/SQL
17 8 (0.29%) T-SQL
18 3 (0.11%) Jython
19 2 (0.073%) Go
20 1 (0.036%) Groovy
Qualifications
1 297 (10.83%) Degree
2 275 (10.03%) Microsoft Certification
3 160 (5.83%) MCSE
4 151 (5.50%) Cisco Certification
5 140 (5.10%) MCP
6 131 (4.78%) CCNA
7 96 (3.50%) MCSA
8 89 (3.24%) Security Cleared
9 72 (2.62%) A+ Certification
10 58 (2.11%) SC Cleared
11 56 (2.04%) ITIL Certification
12 32 (1.17%) Computer Science Degree
12 32 (1.17%) MCTS
13 27 (0.98%) MCITP
14 19 (0.69%) CCNP
14 19 (0.69%) Network+ Certification
15 17 (0.62%) VMware Certified Professional (VCP)
16 16 (0.58%) DBS Check
17 15 (0.55%) CTC Cleared
18 14 (0.51%) HND
Quality Assurance & Compliance
1 220 (8.02%) SLA
2 21 (0.77%) ISO/IEC 27001
3 20 (0.73%) QA
4 9 (0.33%) PMO
5 7 (0.26%) BS25999
5 7 (0.26%) ISO/IEC 20000
6 5 (0.18%) PCI DSS
7 4 (0.15%) COBIT
7 4 (0.15%) ISO 14001
7 4 (0.15%) ISO 9001
8 1 (0.036%) GDPR
System Software
1 1497 (54.58%) Active Directory
2 414 (15.09%) VMware Infrastructure
3 357 (13.01%) Hyper-V
4 94 (3.43%) XenApp
5 75 (2.73%) vSphere
6 58 (2.11%) VMware ESXi
7 36 (1.31%) XenDesktop
8 27 (0.98%) Virtual Machines
9 24 (0.87%) Terminal Services
10 21 (0.77%) Virtual Servers
11 19 (0.69%) VMware Workstation
12 16 (0.58%) XenServer
13 14 (0.51%) Microsoft Virtual Server
13 14 (0.51%) VirtualBox
14 13 (0.47%) Terminal Server
15 7 (0.26%) Firmware
16 5 (0.18%) Virtual Desktop
17 4 (0.15%) VMware Server
18 3 (0.11%) Citrix Presentation Server
18 3 (0.11%) Docker
Systems Management
1 175 (6.38%) SCCM
2 55 (2.01%) Backup Exec
3 51 (1.86%) WSUS
4 18 (0.66%) SCOM
5 15 (0.55%) AirWatch
6 12 (0.44%) FortiGate
6 12 (0.44%) Norton AntiVirus
6 12 (0.44%) vCenter Server
7 11 (0.40%) Cisco CUCM
8 7 (0.26%) Jamf Pro
8 7 (0.26%) NetBackup
8 7 (0.26%) Puppet
8 7 (0.26%) Systems Management Server (SMS)
9 6 (0.22%) Ansible
10 5 (0.18%) Cisco UCCX
10 5 (0.18%) Opscode Chef
10 5 (0.18%) XenMobile
11 4 (0.15%) HP Data Protector
11 4 (0.15%) Nagios
11 4 (0.15%) SCVMM
Vendors
1 1345 (49.03%) Microsoft
2 666 (24.28%) VMware
3 324 (11.81%) Citrix
4 290 (10.57%) Cisco
5 146 (5.32%) Apple
6 105 (3.83%) HP
7 74 (2.70%) Oracle
8 67 (2.44%) Dell
9 66 (2.41%) Google
10 65 (2.37%) Veeam
11 47 (1.71%) Symantec
12 39 (1.42%) Adobe
12 39 (1.42%) Intel
13 38 (1.39%) Avaya
14 34 (1.24%) Sophos
15 27 (0.98%) SAP
16 24 (0.87%) Bomgar
16 24 (0.87%) IBM
16 24 (0.87%) Meraki
17 23 (0.84%) Bloomberg
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £28000. per annum + Benefits
Posted: 10 hours ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: 16 hours ago
Basildon, Essex
Ashdown IT
Salary: £30000 per annum
Posted: 11 hours ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 19 hours ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 15 hours ago
Preston, Lancashire
Omni RMS
Posted: 18 hours ago
London
Ashdown IT
Salary: £17000 - £18000 per annum
Posted: 13 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £18,000 to £21,000 per annum plus additional benefits
Posted: 17 hours ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 19 hours ago
West London
Vadis People
Salary: circ £28,000 - £35,000 + Beer!
Posted: 13 hours ago
Walsall, West Midlands (County)
Omni RMS
Salary: From £15,000 to £16,500 per annum
Posted: 18 hours ago
Felixstowe, Suffolk
Itecco
Salary: £20000 - £25000 per annum + Benefits
Posted: 14 hours ago
West London
Vadis People
Salary: c£23,000 - £30,000 + Beer Nights
Posted: 12 hours ago
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Tindall IT Resourcing
Salary: From £18,000 to £26,000 per annum GBP 26K +Extensive benefits!
Posted: 13 hours ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 19 hours ago
London
Analysys Mason
Salary: Competitive
Posted: 13 hours ago
Milton Keynes, Buckinghamshire
Latcom Ltd
Salary: From £20,000 to £25,000 per annum + Training + Benefits
Posted: 19 hours ago
York, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 13 hours ago
Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 12 hours ago
Hounslow, Middlesex
Senitor Associates
Salary: £20000 - £30000 per annum + great company culture
Posted: 16 hours ago
City, London
Senitor Associates
Salary: £20000 - £24000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £25000 per annum + benfits & training
Posted: Yesterday
Knutsford, Cheshire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 19 hours ago
Stafford, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22500.00 per annum
Posted: 18 hours ago
Newport, Gwent
Fruition IT Resources Limited
Salary: £22000 - £24000 per annum + Benefits
Posted: Yesterday
City, London
Marcus Donald People
Salary: £26000 - £28000 per annum
Posted: 3 days ago
Southampton, Hampshire
Networkers
Salary: £23000 - £25000 per annum
Posted: Yesterday
City, London
Square One Resources
Salary: Unspecified DOE
Posted: 10 hours ago