The median annual salary for an IT Support was £27,000 in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 209 211 224
Rank change year-on-year +2 +13  
Permanent jobs requiring an IT Support 1446 1581 1647
As % of all permanent IT jobs advertised in the UK 1.64% 1.61% 1.48%
As % of the Job Titles category 1.71% 1.66% 1.54%
Number of salaries quoted 1316 1436 1411
Median salary £27,000 £27,000 £26,000
Median salary % change year-on-year - +3.84%  
90% offered a salary of more than £20,000 £20,000 £19,250
10% offered a salary of more than £40,000 £41,900 £40,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 84418 95048 107138
As % of all permanent IT job vacancies advertised in the UK 95.97% 96.53% 96.59%
Number of salaries quoted 69006 80088 88313
Median salary £46,500 £47,500 £45,000
Median salary % change year-on-year -2.10% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support.

Salary trend for IT Support in the UK

IT Support
Salary Histogram

The salary distribution of IT jobs citing IT Support over the 3 months to 24 June 2017.

Salary histogram for IT Support in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 1373 £27,250 -0.90% 222
London +11 458 £31,500 +5.00% 59
South East +27 352 £25,500 -7.27% 54
East of England +47 134 £26,500 - 20
Yorkshire +3 134 £26,000 +5.05% 18
West Yorkshire +42 107 £26,000 +4.00% 13
West Midlands -2 105 £23,500 -7.84% 21
Surrey +48 91 £25,000 -10.71% 4
Hampshire +19 80 £25,000 -20.63% 18
North West -49 78 £23,000 -13.20% 22
South West -24 76 £24,000 -2.04% 16
Berkshire +10 70 £26,000 -5.45% 11
City of London +8 69 £30,000 -4.38% 15
Leeds +17 66 £25,250 +2.02% 9
Hertfordshire +27 58 £30,000 +13.20% 7
East Midlands -24 41 £24,000 -4.00% 8
Manchester -26 40 £23,000 -14.01% 11
Reading +28 34 £25,000 -9.09% 5
Buckinghamshire +12 34 £27,750 +23.33% 11
Cambridgeshire +13 33 £28,000 +17.89% 3
Kent +18 31 £26,500 +2.91% 2
Staffordshire +19 28 £23,750 -8.65% 3
Cheshire -27 28 £24,250 +6.59% 7
Guildford +34 27 £30,000 +15.38% 2
Bristol -27 26 £22,250 -11.00% 3
Wiltshire +14 24 £25,000 +2.04% 5
Cambridge +2 22 £32,500 +36.84%
West Sussex -22 21 £35,000 -12.50% 3
Oxfordshire +19 20 £24,000 -4.00% 5
Hemel Hempstead +17 19 £30,000 -22.58% 2

IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2013 (73.44%) Windows
2 1495 (54.54%) Active Directory
3 1350 (49.25%) Microsoft
4 932 (34.00%) Windows Server
5 818 (29.84%) Microsoft Office
6 697 (25.43%) Windows 7
7 682 (24.88%) MS Exchange
8 663 (24.19%) VMware
9 628 (22.91%) Office 365
10 536 (19.55%) Windows Server 2008
11 503 (18.35%) ITIL
12 499 (18.21%) Windows Server 2012
13 439 (16.02%) Windows 10
14 414 (15.10%) VMware Infrastructure
15 411 (14.99%) SQL
16 402 (14.67%) Firewall
17 376 (13.72%) DNS
18 361 (13.17%) Hyper-V
19 328 (11.97%) DHCP
20 322 (11.75%) Citrix
21 312 (11.38%) LAN
22 310 (11.31%) TCP/IP
22 310 (11.31%) Finance
23 298 (10.87%) Degree
24 290 (10.58%) Cisco
25 278 (10.14%) SQL Server
26 277 (10.11%) Microsoft Certification
27 275 (10.03%) Windows 8
28 259 (9.45%) WAN
29 235 (8.57%) Linux

IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 682 (24.88%) MS Exchange
2 233 (8.50%) Exchange Server 2010
3 180 (6.57%) SharePoint
4 127 (4.63%) Exchange Server 2013
5 108 (3.94%) IIS
6 97 (3.54%) Exchange Server 2007
7 75 (2.74%) Skype for Business
8 36 (1.31%) Exchange Server 2003
9 26 (0.95%) Blackberry Enterprise Server
10 15 (0.55%) WordPress
11 11 (0.40%) Apache
12 9 (0.33%) CMS
13 8 (0.29%) Confluence
14 5 (0.18%) IBM Notes
14 5 (0.18%) SAS
15 4 (0.15%) JBoss
15 4 (0.15%) SharePoint 2013
15 4 (0.15%) Tomcat
15 4 (0.15%) WebSphere
16 3 (0.11%) SharePoint 2010
Applications
1 818 (29.84%) Microsoft Office
2 135 (4.93%) Microsoft Excel
3 63 (2.30%) Microsoft PowerPoint
4 13 (0.47%) Photoshop
5 11 (0.40%) Adobe Creative Suite
6 10 (0.36%) MS Visio
7 9 (0.33%) Acrobat
8 8 (0.29%) Microsoft Project
9 6 (0.22%) Adobe Captivate
10 4 (0.15%) Adobe Illustrator
11 3 (0.11%) Adobe Premiere
11 3 (0.11%) Inkscape
11 3 (0.11%) Spreadsheet
12 2 (0.073%) AutoCAD
12 2 (0.073%) Autodesk Flame
12 2 (0.073%) SOLIDWORKS
13 1 (0.036%) Revit
Business Applications
1 20 (0.73%) ION MarketView
2 15 (0.55%) Dynamics CRM
3 12 (0.44%) Dynamics AX
4 9 (0.33%) Visualfiles
5 8 (0.29%) Dynamics NAV
6 5 (0.18%) Remedy ITSM
6 5 (0.18%) Sage 200
7 4 (0.15%) JDE OneWorld
7 4 (0.15%) Sage X3
7 4 (0.15%) SAP Business One
7 4 (0.15%) Unit4 Business World
7 4 (0.15%) WebTrends
8 3 (0.11%) NetSuite
8 3 (0.11%) Sage 50
8 3 (0.11%) SAP CRM
9 2 (0.073%) Dynamics GP
9 2 (0.073%) Epicor Vantage
9 2 (0.073%) Sage 1000
10 1 (0.036%) Retail-J
10 1 (0.036%) SAP CS
Cloud Services
1 628 (22.91%) Office 365
2 157 (5.73%) Microsoft Azure
3 60 (2.19%) Amazon AWS
4 54 (1.97%) SaaS
5 24 (0.88%) G Suite
6 14 (0.51%) Cloud Computing
7 10 (0.36%) Google Cloud Platform
8 9 (0.33%) Adobe Creative Cloud
8 9 (0.33%) IaaS
9 8 (0.29%) Mimecast
10 7 (0.26%) Azure Active Directory
10 7 (0.26%) Dropbox
11 6 (0.22%) PaaS
12 5 (0.18%) Google Analytics
13 4 (0.15%) Google Drive
13 4 (0.15%) OneDrive
14 1 (0.036%) FinancialForce.com
14 1 (0.036%) GitHub
14 1 (0.036%) SuccessFactors
14 1 (0.036%) Yammer
Communications & Networking
1 402 (14.67%) Firewall
2 376 (13.72%) DNS
3 328 (11.97%) DHCP
4 312 (11.38%) LAN
5 310 (11.31%) TCP/IP
6 259 (9.45%) WAN
7 203 (7.41%) VPN
8 135 (4.93%) Internet
9 119 (4.34%) VoIP
10 106 (3.87%) SAN
11 92 (3.36%) Wireless
12 87 (3.17%) Wi-Fi
13 76 (2.77%) VLAN
14 61 (2.23%) Skype
15 48 (1.75%) Remote Desktop
16 46 (1.68%) MPLS
17 29 (1.06%) WLAN
18 23 (0.84%) Network Security
19 22 (0.80%) IP Telephony
19 22 (0.80%) NAS
Database & Business Intelligence
1 278 (10.14%) SQL Server
2 36 (1.31%) SQL Server 2008
3 30 (1.09%) Oracle Database
4 27 (0.99%) MySQL
5 25 (0.91%) SQL Server 2012
6 19 (0.69%) Crystal Reports
7 18 (0.66%) SQL Server Integration Services
8 16 (0.58%) Relational Database
9 12 (0.44%) Oracle Database 11g
9 12 (0.44%) SQL Server 2014
10 11 (0.40%) MongoDB
11 9 (0.33%) SQL Server Analysis Services
11 9 (0.33%) SQL Server Reporting Services
12 8 (0.29%) Microsoft Analysis Services
12 8 (0.29%) SQL Server 2005
13 7 (0.26%) MS Access
14 6 (0.22%) Data Warehouse
14 6 (0.22%) RDBMS
14 6 (0.22%) SQL Server 2000
15 5 (0.18%) PostgreSQL
Development Applications
1 29 (1.06%) JIRA
2 8 (0.29%) Jenkins
3 6 (0.22%) Git (software)
3 6 (0.22%) MSI
4 5 (0.18%) Atlassian Bamboo
4 5 (0.18%) GoCD
4 5 (0.18%) Visual Studio
5 2 (0.073%) Firebug
5 2 (0.073%) Vagrant
6 1 (0.036%) Ant
6 1 (0.036%) Bitbucket
6 1 (0.036%) Eclipse
6 1 (0.036%) JUnit
6 1 (0.036%) Oracle APEX
6 1 (0.036%) Team Foundation Server
6 1 (0.036%) Toad
General
1 310 (11.31%) Finance
2 106 (3.87%) Retail
3 95 (3.47%) Telecoms
4 85 (3.10%) Legal
5 78 (2.85%) Manufacturing
6 73 (2.66%) Banking
6 73 (2.66%) Law
7 62 (2.26%) Marketing
8 40 (1.46%) Games
9 36 (1.31%) Advertising
10 34 (1.24%) Front Office
11 28 (1.02%) Investment Banking
12 26 (0.95%) Retail Banking
13 24 (0.88%) French Language
14 23 (0.84%) Spanish Language
15 21 (0.77%) German Language
16 15 (0.55%) Dutch Language
17 10 (0.36%) Back Office
17 10 (0.36%) Italian Language
17 10 (0.36%) Polish Language
Libraries, Frameworks & Software Standards
1 48 (1.75%) .NET
2 45 (1.64%) HTML
3 30 (1.09%) CSS
4 27 (0.99%) ASP.NET
5 25 (0.91%) Web Services
6 14 (0.51%) XML
7 13 (0.47%) AngularJS
7 13 (0.47%) Software Packaging
8 7 (0.26%) EDI
8 7 (0.26%) LAMP
9 5 (0.18%) COM
10 4 (0.15%) CGI
10 4 (0.15%) FFmpeg
11 3 (0.11%) ADSI
11 3 (0.11%) HTML5
11 3 (0.11%) J2EE
11 3 (0.11%) JSON
11 3 (0.11%) WAP
12 2 (0.073%) JSP
12 2 (0.073%) XSLT
Miscellaneous
1 166 (6.06%) Driving Licence
2 148 (5.40%) Analytical Skills
3 81 (2.96%) Computer Science
4 78 (2.85%) iPad
5 72 (2.63%) Data Centre
5 72 (2.63%) iPhone
6 66 (2.41%) Blackberry
7 54 (1.97%) Management Information System
8 48 (1.75%) Video Conferencing
9 44 (1.61%) Smartphone
10 36 (1.31%) Clustering
11 35 (1.28%) Fat Client
11 35 (1.28%) Thin Client
12 29 (1.06%) Hedge funds
13 26 (0.95%) EPoS
14 22 (0.80%) Client/Server
14 22 (0.80%) Fintech
15 20 (0.73%) Foreign Exchange (FX)
16 18 (0.66%) Enterprise Software
17 14 (0.51%) PDA
Operating Systems
1 2013 (73.44%) Windows
2 932 (34.00%) Windows Server
3 697 (25.43%) Windows 7
4 536 (19.55%) Windows Server 2008
5 499 (18.21%) Windows Server 2012
6 439 (16.02%) Windows 10
7 275 (10.03%) Windows 8
8 235 (8.57%) Linux
9 177 (6.46%) Windows XP
10 175 (6.38%) Windows Server 2003
11 98 (3.58%) Mac OS X
12 96 (3.50%) Android
13 94 (3.43%) Unix
14 73 (2.66%) Apple iOS
15 38 (1.39%) Mac OS
16 34 (1.24%) Windows Vista
17 17 (0.62%) Red Hat Enterprise Linux
18 13 (0.47%) Solaris
19 11 (0.40%) Ubuntu
20 10 (0.36%) CentOS
Processes & Methodologies
1 503 (18.35%) ITIL
2 136 (4.96%) Service Delivery
3 91 (3.32%) Time Management
4 86 (3.14%) Service Management
5 82 (2.99%) ERP
5 82 (2.99%) Incident Management
6 81 (2.96%) CRM
7 78 (2.85%) Project Management
8 74 (2.70%) Asset Management
9 73 (2.66%) Mentoring
10 64 (2.33%) Disaster Recovery
11 56 (2.04%) Change Management
12 46 (1.68%) Migration
13 45 (1.64%) Change Control
14 44 (1.61%) Continuous Improvement
15 37 (1.35%) Problem Management
16 36 (1.31%) Mobile Device Management
16 36 (1.31%) Root Cause Analysis
17 35 (1.28%) DevOps
17 35 (1.28%) Logistics
Programming Languages
1 411 (14.99%) SQL
2 121 (4.41%) PowerShell
3 70 (2.55%) C#
4 64 (2.33%) JavaScript
5 48 (1.75%) PHP
6 39 (1.42%) Java
7 31 (1.13%) C
8 29 (1.06%) VBA
9 25 (0.91%) VB
10 23 (0.84%) Perl
11 22 (0.80%) VBScript
12 21 (0.77%) Bash Shell
13 20 (0.73%) Python
14 13 (0.47%) Shell Script
15 11 (0.40%) C++
16 9 (0.33%) PL/SQL
17 8 (0.29%) T-SQL
18 3 (0.11%) Jython
19 2 (0.073%) Delphi
19 2 (0.073%) Go
Qualifications
1 298 (10.87%) Degree
2 277 (10.11%) Microsoft Certification
3 160 (5.84%) MCSE
4 150 (5.47%) Cisco Certification
5 140 (5.11%) MCP
6 130 (4.74%) CCNA
7 97 (3.54%) MCSA
8 88 (3.21%) Security Cleared
9 72 (2.63%) A+ Certification
10 57 (2.08%) SC Cleared
11 56 (2.04%) ITIL Certification
12 32 (1.17%) Computer Science Degree
12 32 (1.17%) MCTS
13 27 (0.99%) MCITP
14 19 (0.69%) CCNP
14 19 (0.69%) Network+ Certification
15 17 (0.62%) VMware Certified Professional (VCP)
16 15 (0.55%) CTC Cleared
16 15 (0.55%) DBS Check
17 14 (0.51%) HND
Quality Assurance & Compliance
1 221 (8.06%) SLA
2 20 (0.73%) ISO/IEC 27001
2 20 (0.73%) QA
3 9 (0.33%) PMO
4 7 (0.26%) BS25999
4 7 (0.26%) ISO/IEC 20000
5 5 (0.18%) ISO 9001
5 5 (0.18%) PCI DSS
6 4 (0.15%) COBIT
6 4 (0.15%) ISO 14001
7 1 (0.036%) GDPR
System Software
1 1495 (54.54%) Active Directory
2 414 (15.10%) VMware Infrastructure
3 361 (13.17%) Hyper-V
4 94 (3.43%) XenApp
5 75 (2.74%) vSphere
6 59 (2.15%) VMware ESXi
7 36 (1.31%) XenDesktop
8 27 (0.99%) Virtual Machines
9 25 (0.91%) Terminal Services
10 21 (0.77%) Virtual Servers
11 19 (0.69%) VMware Workstation
12 16 (0.58%) XenServer
13 14 (0.51%) Microsoft Virtual Server
13 14 (0.51%) VirtualBox
14 13 (0.47%) Terminal Server
15 7 (0.26%) Firmware
16 5 (0.18%) Virtual Desktop
17 4 (0.15%) VMware Server
18 3 (0.11%) Citrix Presentation Server
18 3 (0.11%) Docker
Systems Management
1 174 (6.35%) SCCM
2 57 (2.08%) Backup Exec
3 51 (1.86%) WSUS
4 17 (0.62%) SCOM
5 15 (0.55%) AirWatch
6 13 (0.47%) vCenter Server
7 12 (0.44%) FortiGate
7 12 (0.44%) Norton AntiVirus
8 11 (0.40%) Cisco CUCM
9 7 (0.26%) Jamf Pro
9 7 (0.26%) NetBackup
9 7 (0.26%) Puppet
9 7 (0.26%) Systems Management Server (SMS)
10 6 (0.22%) Ansible
11 5 (0.18%) Cisco UCCX
11 5 (0.18%) Opscode Chef
11 5 (0.18%) XenMobile
12 4 (0.15%) HP Data Protector
12 4 (0.15%) Nagios
12 4 (0.15%) SCVMM
Vendors
1 1350 (49.25%) Microsoft
2 663 (24.19%) VMware
3 322 (11.75%) Citrix
4 290 (10.58%) Cisco
5 145 (5.29%) Apple
6 105 (3.83%) HP
7 74 (2.70%) Oracle
8 67 (2.44%) Veeam
9 66 (2.41%) Dell
10 65 (2.37%) Google
11 47 (1.71%) Symantec
12 39 (1.42%) Adobe
13 38 (1.39%) Avaya
13 38 (1.39%) Intel
14 35 (1.28%) Sophos
15 27 (0.99%) SAP
16 25 (0.91%) Meraki
17 24 (0.88%) Bomgar
17 24 (0.88%) IBM
18 23 (0.84%) Bloomberg
Coventry, West Midlands (County)
Oscar
Salary: £19000 - £24000 per annum
Posted: Yesterday
Guildford, Surrey
Ashdown IT
Salary: £28000 - £31000 per annum + on call
Posted: Yesterday
Leeds, West Yorkshire
CV Screen Ltd
Salary: £22k - 24k per year + Pension
Posted: Yesterday
Aylesbury, Buckinghamshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: Yesterday
City, London
Millshill Recruitment Ltd
Salary: £23000 - £25000 per annum
Posted: Yesterday
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: Yesterday
York, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 16 hours ago
Hampshire
Oscar
Salary: £27000 - £232000 per annum + benefits
Posted: Yesterday
Cheadle, Cheshire
Cloudscope
Salary: £17k - 20k per year
Posted: Yesterday
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: benefiits + training+ progression
Posted: Yesterday
Cheltenham, Gloucestershire
First Solution
Posted: Yesterday
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £20,000 per annum
Posted: Yesterday
Gloucestershire
onezeero.
Salary: £20000 - £25000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000 - £28000. per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £22000 - £23000 per annum
Posted: 2 days ago
Basildon, Essex
Ashdown IT
Salary: £30000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 2 days ago
Aylesbury, Buckinghamshire
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: Yesterday
Central London / West End
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000.00 per annum + Benefits
Posted: Yesterday
Bristol, Avon
Bluetownonline
Salary: Competitive
Posted: Yesterday
Reading, Berkshire
TLP Consultancy Ltd.
Salary: £45000 - £50000 per annum + Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 2 days ago
City, London
Ashdown IT
Salary: £23000 per annum
Posted: Yesterday
Preston, Lancashire
Omni RMS
Posted: 2 days ago
London
Ashdown IT
Salary: £17000 - £18000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £18,000 to £21,000 per annum plus additional benefits
Posted: 2 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £20000 - £26000 per annum + bens
Posted: 2 days ago