The median annual salary for a IT Support was £26,500 in advertised job vacancies during the 3 months to 29 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
UK
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 216 225 218
Rank change year-on-year +9 -7  
Permanent jobs requiring an IT Support 1382 1576 1703
As % of all permanent IT jobs advertised in the UK 1.58% 1.52% 1.53%
As % of the Job Titles category 1.65% 1.58% 1.59%
Number of salaries quoted 1292 1436 1496
Median salary £26,500 £26,500 £26,000
Median salary % change year-on-year - +1.92%  
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £40,000 £40,000 £40,000
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year -1.96% +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 83969 99568 107222
As % of all permanent IT job vacancies advertised in the UK 96.30% 96.34% 96.56%
Number of salaries quoted 69775 83625 87443
Median salary £45,000 £46,000 £45,000
Median salary % change year-on-year -2.17% +2.22%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support.

Salary trend for IT Support in the UK

IT Support
Salary Histogram

The salary distribution of IT jobs citing IT Support over the 3 months to 29 April 2017.

Salary histogram for IT Support in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 1315 £26,500 - 192
London +25 404 £30,000 - 51
South East +37 378 £26,500 - 59
East of England +28 116 £26,250 +2.94% 11
Yorkshire +7 104 £25,000 +9.89% 15
North West -52 100 £25,000 +3.09% 17
South West +5 95 £25,000 +2.04% 20
Hampshire +16 93 £25,000 -5.66% 18
West Yorkshire +31 85 £25,000 +8.69% 13
Surrey +40 80 £26,750 -2.72% 9
City of London +39 70 £30,000 +3.44% 12
West Midlands +3 70 £25,000 -3.84% 15
Berkshire +29 65 £26,000 -3.70% 14
Buckinghamshire +47 58 £31,500 +3.27% 8
Leeds +19 55 £24,000 -4.00% 7
Hertfordshire +31 51 £26,000 -1.88% 4
East Midlands -2 46 £22,500 -15.09% 3
Manchester -27 43 £26,000 -1.88% 11
Reading +35 38 £25,500 +4.08% 6
Cheshire -11 35 £23,250 +5.68% 3
Oxfordshire +37 33 £25,250 +7.44% 5
Cambridgeshire +25 33 £32,500 +58.53% 3
Wiltshire +24 30 £25,000 +1.01% 3
High Wycombe +29 29 £31,500 -10.00%
Guildford +23 29 £27,000 +20.00% 2
Kent +21 25 £26,000 -10.34% 1
Basingstoke +13 23 £28,000 -11.11% 2
Staffordshire +17 21 £25,000 -6.54% 1
Cambridge -9 21 £30,500 +35.55% 1
Swindon +23 20 £25,000 - 1

IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 April 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 1988 (72.69%) Windows
2 1476 (53.97%) Active Directory
3 1341 (49.03%) Microsoft
4 914 (33.42%) Windows Server
5 820 (29.98%) Microsoft Office
6 741 (27.09%) Windows 7
7 643 (23.51%) VMware
8 638 (23.33%) MS Exchange
9 565 (20.66%) Office 365
10 562 (20.55%) Windows Server 2008
11 501 (18.32%) ITIL
12 492 (17.99%) Windows Server 2012
13 442 (16.16%) Windows 10
14 384 (14.04%) Firewall
15 381 (13.93%) VMware Infrastructure
16 380 (13.89%) SQL
17 343 (12.54%) Citrix
18 340 (12.43%) Hyper-V
19 337 (12.32%) LAN
20 330 (12.07%) DNS
21 315 (11.52%) TCP/IP
22 311 (11.37%) Finance
23 299 (10.93%) SQL Server
24 294 (10.75%) Windows 8
25 291 (10.64%) Cisco
26 288 (10.53%) DHCP
27 282 (10.31%) WAN
28 273 (9.98%) Degree
29 250 (9.14%) Microsoft Certification
30 233 (8.52%) Linux

IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 638 (23.33%) MS Exchange
2 207 (7.57%) Exchange Server 2010
3 180 (6.58%) SharePoint
4 140 (5.12%) Exchange Server 2013
5 122 (4.46%) IIS
6 96 (3.51%) Skype for Business
7 92 (3.36%) Exchange Server 2007
8 44 (1.61%) Exchange Server 2003
9 25 (0.91%) Blackberry Enterprise Server
10 12 (0.44%) CMS
11 11 (0.40%) Apache
12 9 (0.33%) SharePoint 2013
12 9 (0.33%) WordPress
13 8 (0.29%) Elasticsearch
14 7 (0.26%) IBM Notes
15 6 (0.22%) Confluence
16 5 (0.18%) SAS
17 4 (0.15%) SharePoint 2010
17 4 (0.15%) WebSphere
18 3 (0.11%) SharePoint Server
Applications
1 820 (29.98%) Microsoft Office
2 139 (5.08%) Microsoft Excel
3 63 (2.30%) Microsoft PowerPoint
4 14 (0.51%) Adobe Creative Suite
5 13 (0.48%) MS Visio
6 11 (0.40%) Microsoft Project
7 10 (0.37%) Photoshop
8 8 (0.29%) Acrobat
9 4 (0.15%) Adobe Captivate
10 2 (0.073%) Adobe Illustrator
11 1 (0.037%) Adobe Premiere
11 1 (0.037%) AutoCAD
11 1 (0.037%) InfoPath
11 1 (0.037%) Inkscape
11 1 (0.037%) Revit
11 1 (0.037%) SOLIDWORKS
11 1 (0.037%) Spreadsheet
Business Applications
1 20 (0.73%) Dynamics CRM
2 10 (0.37%) Dynamics AX
3 9 (0.33%) Dynamics NAV
4 6 (0.22%) Sage 200
5 5 (0.18%) SAP Business One
5 5 (0.18%) Visualfiles
6 4 (0.15%) Dynamics GP
6 4 (0.15%) JDE OneWorld
6 4 (0.15%) NetSuite
6 4 (0.15%) Remedy ITSM
6 4 (0.15%) SAP ERP
7 3 (0.11%) Sage 50
7 3 (0.11%) Sage X3
7 3 (0.11%) SAP CRM
8 2 (0.073%) Salesforce.com CRM
8 2 (0.073%) Unit4 Business World
9 1 (0.037%) BusinessWorks
9 1 (0.037%) OpenText MBPM
9 1 (0.037%) Oracle 11i
9 1 (0.037%) Oracle EBS
Cloud Services
1 565 (20.66%) Office 365
2 128 (4.68%) Microsoft Azure
3 68 (2.49%) Amazon AWS
4 60 (2.19%) SaaS
5 22 (0.80%) G Suite
6 19 (0.69%) Cloud Computing
7 11 (0.40%) Google Cloud Platform
8 10 (0.37%) Adobe Creative Cloud
9 8 (0.29%) Mimecast
10 6 (0.22%) Dropbox
11 5 (0.18%) OneDrive
12 4 (0.15%) IaaS
13 3 (0.11%) Azure Active Directory
13 3 (0.11%) Basecamp
13 3 (0.11%) Yammer
14 2 (0.073%) Google Drive
15 1 (0.037%) FinancialForce.com
15 1 (0.037%) GitHub
15 1 (0.037%) Slack
Communications & Networking
1 384 (14.04%) Firewall
2 337 (12.32%) LAN
3 330 (12.07%) DNS
4 315 (11.52%) TCP/IP
5 288 (10.53%) DHCP
6 282 (10.31%) WAN
7 183 (6.69%) VPN
8 140 (5.12%) SAN
9 136 (4.97%) VoIP
10 131 (4.79%) Internet
11 102 (3.73%) Wireless
12 92 (3.36%) Wi-Fi
13 73 (2.67%) VLAN
14 66 (2.41%) Skype
15 62 (2.27%) Remote Desktop
16 37 (1.35%) WLAN
17 29 (1.06%) Cisco IOS
18 28 (1.02%) Cisco ASA
18 28 (1.02%) IP Telephony
19 26 (0.95%) MPLS
Database & Business Intelligence
1 299 (10.93%) SQL Server
2 51 (1.86%) SQL Server 2008
3 38 (1.39%) SQL Server 2012
4 30 (1.10%) MySQL
5 29 (1.06%) Oracle Database
6 22 (0.80%) Crystal Reports
7 21 (0.77%) Relational Database
8 19 (0.69%) SQL Server Integration Services
9 16 (0.59%) Oracle Database 11g
9 16 (0.59%) SQL Server 2005
10 15 (0.55%) SQL Server 2014
11 14 (0.51%) SQL Server Reporting Services
12 10 (0.37%) SQL Server Analysis Services
13 8 (0.29%) Microsoft Analysis Services
13 8 (0.29%) MS Access
13 8 (0.29%) RDBMS
14 7 (0.26%) MongoDB
14 7 (0.26%) SQL Server 2000
15 6 (0.22%) Data Mining
15 6 (0.22%) Data Warehouse
Development Applications
1 26 (0.95%) JIRA
2 12 (0.44%) Visual Studio
3 11 (0.40%) Jenkins
4 7 (0.26%) MSI
5 5 (0.18%) Atlassian Bamboo
5 5 (0.18%) Git (software)
5 5 (0.18%) GoCD
6 3 (0.11%) Bugzilla
7 2 (0.073%) Eclipse
7 2 (0.073%) Firebug
8 1 (0.037%) Ant
8 1 (0.037%) Bitbucket
8 1 (0.037%) FrontPage
8 1 (0.037%) MSTest
8 1 (0.037%) Oracle APEX
8 1 (0.037%) Toad
General
1 311 (11.37%) Finance
2 112 (4.10%) Telecoms
3 107 (3.91%) Retail
4 93 (3.40%) Legal
5 91 (3.33%) Manufacturing
6 69 (2.52%) Law
7 59 (2.16%) Banking
7 59 (2.16%) Marketing
8 40 (1.46%) Games
9 38 (1.39%) Advertising
10 24 (0.88%) German Language
11 20 (0.73%) French Language
12 18 (0.66%) Back Office
13 17 (0.62%) Spanish Language
14 12 (0.44%) Dutch Language
14 12 (0.44%) Front Office
15 10 (0.37%) Polish Language
16 9 (0.33%) Publishing
17 8 (0.29%) Italian Language
18 6 (0.22%) Automotive
Libraries, Frameworks & Software Standards
1 52 (1.90%) .NET
2 45 (1.65%) HTML
3 35 (1.28%) Web Services
4 27 (0.99%) CSS
5 25 (0.91%) ASP.NET
6 16 (0.59%) Software Packaging
7 15 (0.55%) XML
8 14 (0.51%) EDI
9 8 (0.29%) LAMP
10 5 (0.18%) AngularJS
10 5 (0.18%) CGI
11 4 (0.15%) FFmpeg
11 4 (0.15%) LINQ
12 3 (0.11%) COM
12 3 (0.11%) Middleware
12 3 (0.11%) Regular Expression
13 2 (0.073%) HTML5
13 2 (0.073%) IBM Integration Bus
13 2 (0.073%) JSP
13 2 (0.073%) XML Messaging
Miscellaneous
1 156 (5.70%) Driving Licence
2 139 (5.08%) Analytical Skills
3 77 (2.82%) iPhone
4 72 (2.63%) Data Centre
5 71 (2.60%) iPad
6 67 (2.45%) Blackberry
7 64 (2.34%) Computer Science
8 61 (2.23%) Fat Client
8 61 (2.23%) Thin Client
9 57 (2.08%) Management Information System
10 54 (1.97%) Video Conferencing
11 41 (1.50%) Smartphone
12 35 (1.28%) Clustering
13 34 (1.24%) EPoS
13 34 (1.24%) Hedge funds
14 22 (0.80%) Enterprise Software
15 20 (0.73%) Client/Server
16 19 (0.69%) PDA
17 15 (0.55%) Fintech
18 13 (0.48%) Algorithms
Operating Systems
1 1988 (72.69%) Windows
2 914 (33.42%) Windows Server
3 741 (27.09%) Windows 7
4 562 (20.55%) Windows Server 2008
5 492 (17.99%) Windows Server 2012
6 442 (16.16%) Windows 10
7 294 (10.75%) Windows 8
8 233 (8.52%) Linux
9 188 (6.87%) Windows Server 2003
10 166 (6.07%) Windows XP
11 95 (3.47%) Mac OS X
12 90 (3.29%) Unix
13 82 (3.00%) Android
14 76 (2.78%) Apple iOS
15 39 (1.43%) Windows Vista
16 34 (1.24%) Mac OS
17 18 (0.66%) Red Hat Enterprise Linux
18 16 (0.59%) Solaris
19 14 (0.51%) Ubuntu
20 7 (0.26%) Windows Mobile
Processes & Methodologies
1 501 (18.32%) ITIL
2 122 (4.46%) Service Delivery
3 98 (3.58%) Time Management
4 85 (3.11%) Project Management
4 85 (3.11%) Service Management
5 84 (3.07%) Incident Management
6 80 (2.93%) Disaster Recovery
7 78 (2.85%) ERP
8 75 (2.74%) CRM
9 59 (2.16%) Change Management
10 52 (1.90%) Mentoring
11 49 (1.79%) Asset Management
12 47 (1.72%) Change Control
13 42 (1.54%) Continuous Improvement
14 40 (1.46%) Migration
15 38 (1.39%) Analytics
16 36 (1.32%) Knowledge Management
17 34 (1.24%) Workflow
18 33 (1.21%) Mathematics
18 33 (1.21%) Stakeholder Management
Programming Languages
1 380 (13.89%) SQL
2 117 (4.28%) PowerShell
3 50 (1.83%) C#
4 45 (1.65%) JavaScript
4 45 (1.65%) PHP
5 36 (1.32%) Java
6 30 (1.10%) VBA
7 29 (1.06%) VB
8 28 (1.02%) C
9 27 (0.99%) Perl
9 27 (0.99%) VBScript
10 22 (0.80%) Python
11 18 (0.66%) Shell Script
12 14 (0.51%) Bash Shell
13 8 (0.29%) T-SQL
14 6 (0.22%) C++
14 6 (0.22%) PL/SQL
15 3 (0.11%) Jython
15 3 (0.11%) VB.NET
16 2 (0.073%) Go
Qualifications
1 273 (9.98%) Degree
2 250 (9.14%) Microsoft Certification
3 141 (5.16%) MCSE
4 130 (4.75%) MCP
5 103 (3.77%) Cisco Certification
6 98 (3.58%) CCNA
7 87 (3.18%) Security Cleared
8 86 (3.14%) MCSA
9 59 (2.16%) ITIL Certification
10 58 (2.12%) A+ Certification
11 54 (1.97%) SC Cleared
12 27 (0.99%) MCITP
12 27 (0.99%) VMware Certified Professional (VCP)
13 25 (0.91%) MCTS
14 16 (0.59%) DBS Check
14 16 (0.59%) Network+ Certification
15 14 (0.51%) CCNP
16 12 (0.44%) CISSP
17 11 (0.40%) CTC Cleared
18 10 (0.37%) DV Cleared
Quality Assurance & Compliance
1 226 (8.26%) SLA
2 18 (0.66%) ISO/IEC 27001
3 15 (0.55%) QA
4 14 (0.51%) PMO
5 9 (0.33%) PCI DSS
6 6 (0.22%) ISO 9001
7 5 (0.18%) COBIT
8 4 (0.15%) BS25999
8 4 (0.15%) ISO 14001
9 2 (0.073%) Disclosure Scotland
10 1 (0.037%) Dodd-Frank
10 1 (0.037%) HL7
10 1 (0.037%) ISO22301
System Software
1 1476 (53.97%) Active Directory
2 381 (13.93%) VMware Infrastructure
3 340 (12.43%) Hyper-V
4 118 (4.31%) XenApp
5 47 (1.72%) vSphere
6 46 (1.68%) XenDesktop
7 37 (1.35%) VMware ESX
8 33 (1.21%) VMware ESXi
9 25 (0.91%) XenServer
10 22 (0.80%) Virtual Machines
11 20 (0.73%) Terminal Services
12 18 (0.66%) VMware Workstation
13 16 (0.59%) Virtual Servers
14 9 (0.33%) Terminal Server
15 8 (0.29%) VirtualBox
16 7 (0.26%) Virtual Desktop
17 6 (0.22%) Microsoft Virtual Server
17 6 (0.22%) Samba
18 5 (0.18%) Citrix Presentation Server
19 4 (0.15%) VMware Server
Systems Management
1 180 (6.58%) SCCM
2 54 (1.97%) Backup Exec
3 52 (1.90%) WSUS
4 21 (0.77%) SCOM
5 16 (0.59%) AirWatch
6 12 (0.44%) FortiGate
6 12 (0.44%) Norton AntiVirus
7 11 (0.40%) XenMobile
8 9 (0.33%) Cisco CUCM
8 9 (0.33%) Nagios
9 8 (0.29%) NetBackup
9 8 (0.29%) Systems Management Server (SMS)
10 7 (0.26%) Jamf Pro
10 7 (0.26%) Puppet
11 6 (0.22%) Ansible
11 6 (0.22%) Grafana
11 6 (0.22%) Graphite
11 6 (0.22%) McAfee ePO
11 6 (0.22%) Prometheus
12 5 (0.18%) Opscode Chef
Vendors
1 1341 (49.03%) Microsoft
2 643 (23.51%) VMware
3 343 (12.54%) Citrix
4 291 (10.64%) Cisco
5 148 (5.41%) Apple
6 116 (4.24%) HP
7 93 (3.40%) Dell
8 67 (2.45%) Oracle
9 54 (1.97%) Intel
10 51 (1.86%) Google
10 51 (1.86%) Symantec
11 49 (1.79%) Avaya
12 47 (1.72%) Veeam
13 36 (1.32%) Adobe
14 32 (1.17%) Bloomberg
15 30 (1.10%) Sophos
16 27 (0.99%) Bomgar
16 27 (0.99%) IBM
17 25 (0.91%) SAP
18 21 (0.77%) EMC
Reading, Berkshire
CV Screen Ltd
Salary: to £25,000 + Benefits
Posted: 2 days ago
Manchester, Lancashire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent benefits
Posted: Yesterday
Uxbridge, Middlesex
Devonshire Hayes Recruitment Specialists Ltd
Salary: Up to £35,000 per annum
Posted: Yesterday
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £30000.00 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Godalming, Surrey
Ashdown IT
Salary: £25000 per annum + MCSE training
Posted: Yesterday
Bournemouth, Dorset
Team Jobs
Salary: From £20,000 to £23,000 per annum 25days hols,pension,PMI,training
Posted: Yesterday
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + MCSE training
Posted: Yesterday
Amersham, Buckinghamshire
ninesharp
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Durham, County Durham
Spring Technology
Salary: car
Posted: Yesterday
Sheffield, South Yorkshire
Spring Technology
Salary: car
Posted: Yesterday
Bradford, West Yorkshire
Itecco
Salary: £18000 - £23000 per annum
Posted: Yesterday
Guildford, Surrey
Ashdown IT
Salary: £24000 - £26000 per annum + excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £22000 per annum + training & benefits
Posted: 4 days ago
West London
Hays Finance Technology
Salary: £40000.00 - £50000.00 per annum + bonuses + benefits
Posted: Yesterday
Cheltenham, Gloucestershire
CV Screen Ltd
Salary: £22k - 25k per year + Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £25000.00 per annum
Posted: Yesterday
Watford, Hertfordshire
CV Screen Ltd
Salary: £20k - 26k per year + benefits
Posted: 4 days ago
Oxford, Oxfordshire
Tindall IT Resourcing
Salary: From £18,000 to £23,000 per annum GBP 23K +Extensive benefits!
Posted: Yesterday
Ludlow, Shropshire
ninesharp
Salary: £22000 - £25000 per annum + benefits
Posted: 4 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: Yesterday
Reading, Berkshire
Colston Consulting
Salary: £22000 - £24000 per annum, Benefits Benefits
Posted: 4 days ago
Surrey
Comtecs
Salary: £28000 - £32000 Per Annum Excellent Bonus, Pension and many other bene
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Posted: 2 days ago
Brentwood, Essex
Oscar
Salary: £25000 - £28000 per annum + benefits
Posted: Yesterday
Huntingdon, Cambridgeshire
CPS Group UK
Salary: £25000 - £30000 per annum + Additional benefits
Posted: 2 days ago
UK
Itecco
Salary: £23000 - £23001 per annum + Fantastic Benefits
Posted: 3 days ago
Horsham, West Sussex
ninesharp
Salary: £18000 - £22500 per annum + excellent benefits
Posted: 3 days ago
Slough, Berkshire
CV Screen Ltd
Salary: Up to £34k plus benefits
Posted: 3 days ago