The median annual salary for a IT Support was £26,000 in advertised job vacancies during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
IT Support
UK
Rank 219 224 197
Rank change year-on-year +5 -27  
Permanent jobs requiring an IT Support 1295 1553 1704
As % of all permanent IT jobs advertised in the UK 1.52% 1.51% 1.61%
As % of the Job Titles category 1.58% 1.57% 1.67%
Number of salaries quoted 1213 1395 1496
Median salary £26,000 £27,000 £26,000
Median salary % change year-on-year -3.70% +3.84%  
90% offered a salary of more than £20,000 £19,500 £19,700
10% offered a salary of more than £37,500 £42,500 £40,000
UK excluding London median salary £25,000 £25,000 £25,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81782 99209 102096
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.37% 96.63%
Number of salaries quoted 67852 83080 83346
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support.

Salary trend for IT Support in the UK

IT Support
Salary Histogram

The salary distribution of IT jobs citing IT Support over the 3 months to 24 March 2017.

Salary histogram for IT Support in the UK

IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 1204 £26,000 -3.70% 209
London +9 361 £30,000 -4.76% 41
South East +18 335 £25,500 -1.92% 55
East of England +23 108 £25,250 -4.71% 24
South West -12 95 £25,000 -3.84% 13
North West -55 92 £25,000 +6.38% 26
Hampshire +32 90 £25,000 -4.76% 11
Yorkshire +18 83 £24,000 +9.09% 22
East Midlands +32 69 £22,500 -6.25% 7
Surrey -1 68 £24,000 -12.72% 10
West Yorkshire +21 63 £24,000 +6.66% 15
City of London +44 58 £30,000 -3.61% 13
West Midlands +5 57 £25,000 +6.38% 17
Berkshire +34 53 £27,500 -3.50% 11
Hertfordshire +17 50 £26,000 -1.88% 7
Buckinghamshire +39 48 £32,500 +8.33% 8
Manchester -31 39 £27,000 +14.89% 12
Leeds +9 37 £22,500 - 10
Oxfordshire +9 34 £25,250 +12.22% 8
Reading +48 29 £26,000 -10.34% 10
Wiltshire +17 28 £25,000 - 4
Cheshire -11 27 £23,250 +5.68% 7
Derbyshire +27 25 £21,000 -17.64%
Basingstoke +25 25 £25,000 -20.63% 2
High Wycombe +22 25 £31,500 +6.77% 1
Wales +5 25 £27,000 +17.39% 2
Gloucestershire +5 24 £25,000 -20.63%
Guildford +12 23 £21,000 -8.69% 3
Kent +10 23 £26,000 +4.00% 2
Cambridgeshire +19 21 £25,800 -1.24% 9

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 24 March 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support in the job title.

1 2086 (74.02%) Windows
2 1536 (54.51%) Active Directory
3 1382 (49.04%) Microsoft
4 979 (34.74%) Windows Server
5 832 (29.52%) MS Office
6 784 (27.82%) Windows 7
7 764 (27.11%) MS Excel
8 686 (24.34%) VMware
9 673 (23.88%) MS Exchange
10 606 (21.50%) Windows Server 2008
11 568 (20.16%) Office 365
12 536 (19.02%) Windows Server 2012
13 528 (18.74%) ITIL
14 464 (16.47%) Windows 10
15 390 (13.84%) VMware Infrastructure
16 389 (13.80%) Firewall
17 377 (13.38%) SQL
18 351 (12.46%) Citrix
19 348 (12.35%) Hyper-V
20 343 (12.17%) Windows 8
21 336 (11.92%) TCP/IP
22 330 (11.71%) LAN
23 319 (11.32%) SQL Server
24 318 (11.28%) DNS
25 308 (10.93%) Finance
26 300 (10.65%) Cisco
27 283 (10.04%) WAN
28 278 (9.87%) DHCP
29 270 (9.58%) Degree
30 267 (9.47%) Microsoft Certification

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 673 (23.88%) MS Exchange
2 222 (7.88%) Exchange Server 2010
3 195 (6.92%) SharePoint
4 173 (6.14%) Exchange Server 2013
5 120 (4.26%) IIS
6 104 (3.69%) Skype for Business
7 92 (3.26%) Exchange Server 2007
8 49 (1.74%) Exchange Server 2003
9 21 (0.75%) Blackberry Enterprise Server
10 14 (0.50%) Apache
11 13 (0.46%) SharePoint 2013
12 12 (0.43%) CMS
13 10 (0.35%) IBM Notes
14 9 (0.32%) WebSphere
15 8 (0.28%) Elasticsearch
15 8 (0.28%) Office Communications Server
16 5 (0.18%) JBoss
16 5 (0.18%) SAS
16 5 (0.18%) WordPress
17 4 (0.14%) Tomcat
Applications
1 832 (29.52%) MS Office
2 764 (27.11%) MS Excel
3 59 (2.09%) MS PowerPoint
4 21 (0.75%) Adobe Creative Suite
5 19 (0.67%) MS Visio
6 13 (0.46%) MS Project
7 8 (0.28%) Acrobat
8 7 (0.25%) Photoshop
9 4 (0.14%) Adobe Captivate
10 2 (0.071%) AutoCAD
10 2 (0.071%) InfoPath
11 1 (0.035%) Revit
11 1 (0.035%) SOLIDWORKS
11 1 (0.035%) Spreadsheet
Business Applications
1 22 (0.78%) Dynamics CRM
2 10 (0.35%) Dynamics AX
2 10 (0.35%) Visualfiles
3 9 (0.32%) Dynamics NAV
4 6 (0.21%) NetSuite
4 6 (0.21%) Sage 200
5 5 (0.18%) Dynamics GP
5 5 (0.18%) Eikon
5 5 (0.18%) Sage X3
6 4 (0.14%) JDE OneWorld
6 4 (0.14%) Line 50
6 4 (0.14%) SAP Business One
6 4 (0.14%) SAP ERP
6 4 (0.14%) SAP Oil and Gas
7 3 (0.11%) BusinessWorks
7 3 (0.11%) Fishtalk
7 3 (0.11%) Q-Pulse
7 3 (0.11%) Sage 50
7 3 (0.11%) TIBCO BusinessEvents
7 3 (0.11%) WebTrends
Cloud Services
1 568 (20.16%) Office 365
2 126 (4.47%) Microsoft Azure
3 71 (2.52%) Amazon AWS
4 55 (1.95%) SaaS
5 23 (0.82%) Cloud Computing
5 23 (0.82%) G Suite
6 12 (0.43%) Adobe Creative Cloud
7 11 (0.39%) Google Cloud Platform
7 11 (0.39%) Mimecast
8 10 (0.35%) OneDrive
9 9 (0.32%) Dropbox
10 8 (0.28%) IaaS
11 4 (0.14%) Basecamp
11 4 (0.14%) Google Analytics
11 4 (0.14%) Yammer
12 3 (0.11%) Azure Active Directory
13 1 (0.035%) FinancialForce.com
13 1 (0.035%) GitHub
13 1 (0.035%) Google Drive
13 1 (0.035%) Slack
Communications & Networking
1 389 (13.80%) Firewall
2 336 (11.92%) TCP/IP
3 330 (11.71%) LAN
4 318 (11.28%) DNS
5 283 (10.04%) WAN
6 278 (9.87%) DHCP
7 194 (6.88%) VPN
8 155 (5.50%) SAN
9 152 (5.39%) VoIP
10 134 (4.76%) Internet
11 108 (3.83%) Wireless
12 107 (3.80%) Wi-Fi
13 77 (2.73%) VLAN
14 72 (2.56%) Remote Desktop
15 69 (2.45%) Skype
16 39 (1.38%) Cisco IOS
17 33 (1.17%) Cisco ASA
17 33 (1.17%) WLAN
18 31 (1.10%) ADSL
18 31 (1.10%) IP Telephony
Database & Business Intelligence
1 319 (11.32%) SQL Server
2 63 (2.24%) SQL Server 2008
3 42 (1.49%) SQL Server 2012
4 29 (1.03%) MySQL
5 26 (0.92%) Oracle Database
5 26 (0.92%) SQL Server 2005
6 21 (0.75%) Crystal Reports
6 21 (0.75%) Relational Database
6 21 (0.75%) SQL Server Integration Services
7 20 (0.71%) SQL Server Reporting Services
8 18 (0.64%) SQL Server 2014
9 16 (0.57%) Oracle Database 11g
9 16 (0.57%) SQL Server Analysis Services
10 9 (0.32%) MS Access
10 9 (0.32%) RDBMS
11 8 (0.28%) Microsoft Analysis Services
11 8 (0.28%) SQL Server 2000
12 7 (0.25%) GIS
13 6 (0.21%) Data Mining
13 6 (0.21%) Data Warehouse
Development Applications
1 23 (0.82%) JIRA
2 19 (0.67%) Visual Studio
3 8 (0.28%) Jenkins
4 7 (0.25%) MSI
5 5 (0.18%) Git (software)
6 4 (0.14%) Bugzilla
7 2 (0.071%) Bitbucket
7 2 (0.071%) Eclipse
7 2 (0.071%) Firebug
7 2 (0.071%) FrontPage
8 1 (0.035%) Ant
8 1 (0.035%) Atlassian Bamboo
8 1 (0.035%) GoCD
8 1 (0.035%) MSTest
8 1 (0.035%) Oracle APEX
8 1 (0.035%) SQL Server Management Studio (SSMS)
8 1 (0.035%) Team Foundation Server
8 1 (0.035%) Toad
General
1 308 (10.93%) Finance
2 117 (4.15%) Telecoms
3 108 (3.83%) Legal
4 102 (3.62%) Retail
5 88 (3.12%) Manufacturing
6 81 (2.87%) Law
7 65 (2.31%) Banking
7 65 (2.31%) Marketing
8 37 (1.31%) Advertising
9 32 (1.14%) Games
10 28 (0.99%) German Language
11 21 (0.75%) French Language
12 19 (0.67%) Back Office
12 19 (0.67%) Spanish Language
13 14 (0.50%) Pharmaceutical
14 11 (0.39%) Front Office
15 10 (0.35%) Electronics
15 10 (0.35%) Italian Language
15 10 (0.35%) Polish Language
16 9 (0.32%) Financial Institution
Libraries, Frameworks & Software Standards
1 50 (1.77%) HTML
2 45 (1.60%) .NET
3 44 (1.56%) Web Services
4 30 (1.06%) CSS
5 20 (0.71%) ASP.NET
5 20 (0.71%) XML
6 18 (0.64%) Software Packaging
7 17 (0.60%) EDI
8 8 (0.28%) LAMP
9 6 (0.21%) JSP
10 4 (0.14%) FFmpeg
10 4 (0.14%) IBM Integration Bus
10 4 (0.14%) LINQ
11 3 (0.11%) CGI
11 3 (0.11%) COM
11 3 (0.11%) HTML5
11 3 (0.11%) JMS
11 3 (0.11%) Mason
11 3 (0.11%) Regular Expression
11 3 (0.11%) XMPP
Miscellaneous
1 168 (5.96%) Driving Licence
2 157 (5.57%) Analytical Skills
3 79 (2.80%) Blackberry
4 74 (2.63%) Computer Science
5 73 (2.59%) iPhone
6 71 (2.52%) iPad
7 69 (2.45%) Data Centre
8 66 (2.34%) Fat Client
8 66 (2.34%) Thin Client
9 61 (2.16%) Management Information System
10 51 (1.81%) Video Conferencing
11 45 (1.60%) Smartphone
12 36 (1.28%) Clustering
13 35 (1.24%) EPoS
14 26 (0.92%) Hedge funds
15 21 (0.75%) Enterprise Software
16 16 (0.57%) Client/Server
17 14 (0.50%) PDA
18 12 (0.43%) Fintech
19 11 (0.39%) CCTV
Operating Systems
1 2086 (74.02%) Windows
2 979 (34.74%) Windows Server
3 784 (27.82%) Windows 7
4 606 (21.50%) Windows Server 2008
5 536 (19.02%) Windows Server 2012
6 464 (16.47%) Windows 10
7 343 (12.17%) Windows 8
8 234 (8.30%) Linux
9 192 (6.81%) Windows Server 2003
10 170 (6.03%) Windows XP
11 104 (3.69%) Mac OS X
12 102 (3.62%) Android
13 90 (3.19%) Unix
14 85 (3.02%) Apple iOS
15 33 (1.17%) Windows Vista
16 32 (1.14%) Mac OS
17 17 (0.60%) Ubuntu
18 16 (0.57%) Red Hat Enterprise Linux
18 16 (0.57%) Windows 2000 Server
19 13 (0.46%) Solaris
Processes & Methodologies
1 528 (18.74%) ITIL
2 126 (4.47%) Service Delivery
3 102 (3.62%) Service Management
4 96 (3.41%) Time Management
5 89 (3.16%) Disaster Recovery
5 89 (3.16%) Project Management
6 85 (3.02%) Incident Management
7 78 (2.77%) CRM
8 77 (2.73%) ERP
9 71 (2.52%) Change Management
10 51 (1.81%) Problem Management
11 49 (1.74%) Continuous Improvement
12 48 (1.70%) Change Control
13 47 (1.67%) Asset Management
14 44 (1.56%) Mentoring
15 42 (1.49%) Analytics
16 41 (1.45%) Workflow
17 38 (1.35%) ITSM
17 38 (1.35%) Migration
18 36 (1.28%) Mobile Device Management
Programming Languages
1 377 (13.38%) SQL
2 102 (3.62%) PowerShell
3 45 (1.60%) Java
4 44 (1.56%) PHP
5 41 (1.45%) JavaScript
6 39 (1.38%) C#
7 35 (1.24%) VB
8 31 (1.10%) Perl
9 28 (0.99%) VBA
10 24 (0.85%) VBScript
11 23 (0.82%) C
12 18 (0.64%) Python
12 18 (0.64%) Shell Script
13 8 (0.28%) Bash Shell
14 7 (0.25%) T-SQL
15 6 (0.21%) C++
16 4 (0.14%) PL/SQL
16 4 (0.14%) VB.NET
17 3 (0.11%) Jython
17 3 (0.11%) RPG
Qualifications
1 270 (9.58%) Degree
2 267 (9.47%) Microsoft Certification
3 156 (5.54%) MCSE
4 136 (4.83%) MCP
5 100 (3.55%) Cisco Certification
6 96 (3.41%) MCSA
7 93 (3.30%) CCNA
8 72 (2.56%) Security Cleared
9 53 (1.88%) ITIL Certification
10 49 (1.74%) A+ Certification
11 48 (1.70%) SC Cleared
12 40 (1.42%) MCITP
13 39 (1.38%) VMware Certified Professional (VCP)
14 26 (0.92%) MCTS
15 19 (0.67%) DBS Check
16 17 (0.60%) CCNP
16 17 (0.60%) Network+ Certification
17 10 (0.35%) CISSP
17 10 (0.35%) PhD
18 9 (0.32%) MOS
Quality Assurance & Compliance
1 244 (8.66%) SLA
2 19 (0.67%) ISO/IEC 27001
3 15 (0.53%) QA
4 13 (0.46%) PMO
5 9 (0.32%) PCI DSS
6 6 (0.21%) ISO 9001
7 5 (0.18%) COBIT
8 3 (0.11%) BS25999
8 3 (0.11%) Dodd-Frank
9 2 (0.071%) Disclosure Scotland
9 2 (0.071%) HL7
9 2 (0.071%) ISO 14001
10 1 (0.035%) ISO/IEC 20000
10 1 (0.035%) ISO22301
10 1 (0.035%) SSAE 16
System Software
1 1536 (54.51%) Active Directory
2 390 (13.84%) VMware Infrastructure
3 348 (12.35%) Hyper-V
4 106 (3.76%) XenApp
5 56 (1.99%) vSphere
6 40 (1.42%) XenDesktop
7 38 (1.35%) VMware ESX
8 36 (1.28%) VMware ESXi
9 25 (0.89%) XenServer
10 24 (0.85%) Terminal Services
11 23 (0.82%) Virtual Servers
12 19 (0.67%) Virtual Machines
13 17 (0.60%) VMware Workstation
14 6 (0.21%) Citrix Presentation Server
14 6 (0.21%) Samba
14 6 (0.21%) Terminal Server
14 6 (0.21%) Virtual Desktop
15 5 (0.18%) VMware Server
16 4 (0.14%) Microsoft App-V
16 4 (0.14%) Microsoft Virtual Server
Systems Management
1 167 (5.93%) SCCM
2 55 (1.95%) Backup Exec
3 39 (1.38%) WSUS
4 26 (0.92%) SCOM
5 12 (0.43%) AirWatch
5 12 (0.43%) XenMobile
6 9 (0.32%) Jamf Pro
6 9 (0.32%) McAfee ePO
6 9 (0.32%) Norton AntiVirus
7 8 (0.28%) FortiGate
7 8 (0.28%) Nagios
7 8 (0.28%) NetBackup
8 7 (0.25%) Cisco CUCM
8 7 (0.25%) PaperCut
9 6 (0.21%) Grafana
9 6 (0.21%) Graphite
9 6 (0.21%) Systems Management Server (SMS)
10 5 (0.18%) DameWare
10 5 (0.18%) HP SIM
11 4 (0.14%) HockeyApp
Vendors
1 1382 (49.04%) Microsoft
2 686 (24.34%) VMware
3 351 (12.46%) Citrix
4 300 (10.65%) Cisco
5 156 (5.54%) Apple
6 122 (4.33%) HP
7 103 (3.66%) Dell
8 70 (2.48%) Oracle
9 55 (1.95%) Google
10 54 (1.92%) Intel
11 48 (1.70%) Adobe
12 47 (1.67%) Avaya
13 46 (1.63%) Symantec
14 45 (1.60%) Veeam
15 37 (1.31%) Sophos
16 36 (1.28%) Bloomberg
17 31 (1.10%) Bomgar
18 30 (1.06%) IBM
18 30 (1.06%) SAP
19 28 (0.99%) Mitel
Norfolk
Tec Partners
Salary: £20000.00 - £28000.00 per annum
Posted: 14 hours ago
Reading, Berkshire
Colston Consulting
Salary: £22000 - £24000 per annum, Benefits Benefits
Posted: 14 hours ago
City, London
Ashdown IT
Salary: £32500 per annum
Posted: 11 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: 10 hours ago
Stoke-On-Trent, Staffordshire
ReThink Recruitment
Salary: £24500.00 - £27500.00 per annum
Posted: 10 hours ago
Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 14 hours ago
Edinburgh, Midlothian
Cathcart Associates Ltd
Salary: £16000 - £18000 per annum
Posted: 10 hours ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum + training & benefits
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Posted: 16 hours ago
Chester, Cheshire
Oscar
Salary: £25000 - £28000 per annum
Posted: 10 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum + Benefits
Posted: 14 hours ago
Maidstone, Kent
Ashdown IT
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: Yesterday
Warrington, Cheshire
Itecco
Salary: £25000 - £30000 per annum
Posted: 11 hours ago
Stockport, Cheshire
Search Consultancy
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: 14 hours ago
Newcastle Upon Tyne, Tyne and Wear
SYSTEM RECRUITMENT LTD
Salary: £25000 - £26000 per annum
Posted: 16 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 - £23000 per annum
Posted: Yesterday
Brighton, East Sussex
Senitor Associates
Salary: £23 - £27 per annum
Posted: 9 hours ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 9 hours ago
Harlow, Essex
Spring Technology
Salary: Benefits
Posted: Yesterday
London
Webrecruit
Salary: Up to £25,000 per annum DOE Plus Benefits
Posted: Yesterday
Stockport, Cheshire
Search Consultancy
Posted: 10 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £20000 - £30000 per annum
Posted: Yesterday
Borehamwood, Hertfordshire
Complete Tech Limited
Salary: From £27,500 to £30,000 per annum
Posted: 9 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: Benefits
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £30,000 to £35,000 per annum + additional company benefits
Posted: 16 hours ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 10 hours ago
Sheffield, South Yorkshire
Douglas-Scott
Salary: £25000 - £30000 per annum + Good Package
Posted: Yesterday
Harrogate, North Yorkshire
Senitor Associates
Salary: £28000 per annum
Posted: Yesterday
Brighton, East Sussex
St Giles International
Salary: £25,000 per annum
Posted: 2 days ago