Service Delivery Jobs in Wales

Service Delivery
UK > Wales

The table below provides summary statistics for permanent job vacancies advertised in Wales requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 53 107 76
Rank change year-on-year +54 -31 -9
Permanent jobs citing Service Delivery 55 29 61
As % of all permanent jobs advertised in Wales 2.85% 1.70% 3.11%
As % of the Processes & Methodologies category 4.07% 1.76% 3.21%
Number of salaries quoted 27 16 38
10th Percentile £24,500 £23,500 £35,650
25th Percentile £26,500 £31,250 £38,386
Median annual salary (50th Percentile) £40,000 £36,791 £47,750
Median % change year-on-year +8.72% -22.95% +12.35%
75th Percentile £51,051 £57,188 £54,295
90th Percentile £65,262 £70,384 £57,875
UK median annual salary £49,000 £52,500 £50,250
% change year-on-year -6.67% +4.48% -4.29%

All Process and Methodology Skills
Wales

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Wales.

Permanent vacancies with a requirement for process or methodology skills 1,351 1,646 1,902
As % of all permanent jobs advertised in Wales 70.04% 96.26% 97.09%
Number of salaries quoted 920 809 1,200
10th Percentile £27,500 £26,250 £32,500
25th Percentile £35,000 £33,750 £38,258
Median annual salary (50th Percentile) £45,000 £45,000 £50,000
Median % change year-on-year - -10.00% +12.69%
75th Percentile £60,000 £61,250 £61,250
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Delivery in Wales.

Salary trend for Service Delivery in Wales

Service Delivery
Salary Histogram in Wales

Salary distribution for jobs citing Service Delivery in Wales over the 6 months to 26 July 2024.

Salary histogram for Service Delivery in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +52 51 £40,000 -11.11% 11
Mid Wales - 1 - - 1
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) WebLogic
2 2 (3.64%) Microsoft Exchange
Applications
1 4 (7.27%) Microsoft Office
Cloud Services
1 10 (18.18%) Microsoft 365
2 5 (9.09%) Azure
3 3 (5.45%) Entra ID
3 3 (5.45%) WhatsApp
4 2 (3.64%) iPaaS
4 2 (3.64%) PaaS
5 1 (1.82%) AWS
5 1 (1.82%) BrowserStack
5 1 (1.82%) Dynamics 365
5 1 (1.82%) Power Automate
5 1 (1.82%) Power Platform
5 1 (1.82%) PowerApps
5 1 (1.82%) Sauce Labs
Communications & Networking
1 3 (5.45%) Firewall
1 3 (5.45%) Internet
1 3 (5.45%) LAN
1 3 (5.45%) WAN
2 1 (1.82%) Network Security
Database & Business Intelligence
1 9 (16.36%) MySQL
2 7 (12.73%) RDBMS
2 7 (12.73%) Relational Database
3 5 (9.09%) Oracle Database
4 3 (5.45%) Oracle Database 12c
5 2 (3.64%) PostgreSQL
5 2 (3.64%) SQL Server
Development Applications
1 1 (1.82%) Appium
1 1 (1.82%) Cypress.io
1 1 (1.82%) JMeter
1 1 (1.82%) Postman
1 1 (1.82%) REST Assured
1 1 (1.82%) Selenium
1 1 (1.82%) Serenity BDD
1 1 (1.82%) SpecFlow
General
1 16 (29.09%) Social Skills
2 13 (23.64%) Finance
3 6 (10.91%) Marketing
3 6 (10.91%) Police
3 6 (10.91%) Public Sector
3 6 (10.91%) Welsh Language
4 5 (9.09%) Analytical Skills
5 3 (5.45%) Documentation Skills
6 2 (3.64%) Local Government
7 1 (1.82%) Banking
7 1 (1.82%) Presentation Skills
Job Titles
1 10 (18.18%) DBA
1 10 (18.18%) Oracle DBA
2 7 (12.73%) Consultant
2 7 (12.73%) Delivery Manager
2 7 (12.73%) Senior
2 7 (12.73%) Service Delivery Manager
2 7 (12.73%) Service Manager
3 6 (10.91%) IT Technician
4 5 (9.09%) IT Manager
4 5 (9.09%) IT Support
5 4 (7.27%) SQL DBA
6 3 (5.45%) ICT Analyst
6 3 (5.45%) IT Risk Manager
6 3 (5.45%) ITSM Architect
6 3 (5.45%) Risk Manager
6 3 (5.45%) Senior Developer
6 3 (5.45%) Service Analyst
6 3 (5.45%) Service Architect
6 3 (5.45%) Service Delivery Analyst
6 3 (5.45%) Systems Support
Libraries, Frameworks & Software Standards
1 3 (5.45%) Middleware
1 3 (5.45%) Oracle Fusion
2 2 (3.64%) .NET
3 1 (1.82%) .NET Framework
3 1 (1.82%) HTML5 Canvas
3 1 (1.82%) Playwright
Miscellaneous
1 3 (5.45%) Data Centre
1 3 (5.45%) Enterprise Software
1 3 (5.45%) Housing Association
1 3 (5.45%) Self-Motivation
2 2 (3.64%) LLPG
3 1 (1.82%) Driving Licence
3 1 (1.82%) Management Information System
3 1 (1.82%) Tandem
Operating Systems
1 17 (30.91%) Windows
2 8 (14.55%) Linux
3 7 (12.73%) Windows Server
4 5 (9.09%) Unix
5 4 (7.27%) Windows Server 2012
Processes & Methodologies
1 19 (34.55%) Actionable Insight
2 10 (18.18%) Change Management
3 9 (16.36%) ITIL
4 8 (14.55%) Artificial Intelligence
5 7 (12.73%) Capacity Planning
5 7 (12.73%) Enterprise Architecture
5 7 (12.73%) Incident Management
5 7 (12.73%) Incident Response
5 7 (12.73%) Problem Management
6 6 (10.91%) Roadmaps
6 6 (10.91%) Service Management
7 5 (9.09%) Analytical Thinking
7 5 (9.09%) Business Development
7 5 (9.09%) Customer Service
7 5 (9.09%) Data Architecture
7 5 (9.09%) Financial Analysis
7 5 (9.09%) Impact Assessments
7 5 (9.09%) Strategic Roadmap
8 4 (7.27%) Project Management
8 4 (7.27%) Service Design
Programming Languages
1 10 (18.18%) SQL
2 3 (5.45%) C#
2 3 (5.45%) PL/SQL
3 1 (1.82%) Java
3 1 (1.82%) JavaScript
Qualifications
1 13 (23.64%) Degree
2 10 (18.18%) SC Cleared
2 10 (18.18%) Security Cleared
3 3 (5.45%) CCNA
3 3 (5.45%) Cisco Certification
3 3 (5.45%) Microsoft Certification
Quality Assurance & Compliance
1 3 (5.45%) Accessibility
1 3 (5.45%) SLA
2 1 (1.82%) Cyber Essentials
2 1 (1.82%) ISO/IEC 27001
2 1 (1.82%) QA
System Software
1 7 (12.73%) Active Directory
Systems Management
1 3 (5.45%) Enterprise Manager Cloud Control
1 3 (5.45%) Oracle Enterprise Manager
1 3 (5.45%) Oracle RMAN
Vendors
1 10 (18.18%) Oracle
2 9 (16.36%) Microsoft
3 5 (9.09%) VMware