The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Services Delivery
UK / Wales
Rank 69 77 70
Rank change year-on-year +8 -7  
Permanent jobs citing Service Delivery 32 28 37
As % of all permanent IT jobs advertised in Wales 2.93% 2.01% 2.73%
As % of the Processes & Methodologies category 3.40% 2.47% 3.21%
Number of salaries quoted 22 20 31
Median salary £36,116 £43,750 £38,000
Median salary % change year-on-year -17.44% +15.13%  
90% offered a salary of more than £24,000 £26,850 £23,000
10% offered a salary of more than £54,750 £60,000 £45,000
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process and methodology skills.

Process & Methodology Skills
Wales
Permanent job vacancies with a requirement for process and methodology skills 942 1132 1151
As % of all permanent IT job vacancies advertised in Wales 86.26% 81.32% 84.88%
Number of salaries quoted 769 948 981
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.66% -  
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Wales

The job posting trend of jobs advertised in Wales citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Wales.

Salary trend for Service Delivery in Wales

Service Delivery
Salary Histogram in Wales

The salary distribution of IT jobs citing Service Delivery in Wales over the 3 months to 27 March 2017.

Salary histogram for Service Delivery in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +10 20 £33,000 -22.35% 7
West Wales - 12 £36,116 - 5
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Wales

For the 6 months to 27 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Service Delivery.

1 31 (44.29%) ITIL
2 23 (32.86%) Finance
3 22 (31.43%) Agile Software Development
4 19 (27.14%) Continuous Improvement
5 18 (25.71%) SLA
6 14 (20.00%) ITSM
7 12 (17.14%) Statistics
7 12 (17.14%) Project Management
8 11 (15.71%) Stakeholder Management
8 11 (15.71%) ISEB
8 11 (15.71%) Linux
8 11 (15.71%) E-Commerce
8 11 (15.71%) Mentoring
9 10 (14.29%) Data Centre
9 10 (14.29%) Contract Management
9 10 (14.29%) Microsoft
9 10 (14.29%) Firewall
10 9 (12.86%) Intel Security
10 9 (12.86%) Cisco
10 9 (12.86%) Unix
10 9 (12.86%) ServiceNow
11 8 (11.43%) MS PowerPoint
11 8 (11.43%) MS Excel
11 8 (11.43%) CCNP
11 8 (11.43%) CCNA
11 8 (11.43%) Cisco Certification
11 8 (11.43%) Juniper
11 8 (11.43%) CheckPoint
11 8 (11.43%) Service Management
12 7 (10.00%) Nortel

Service Delivery
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.14%) Tomcat
2 4 (5.71%) IBM Notes
3 3 (4.29%) Skype for Business
4 2 (2.86%) Exchange Server 2007
4 2 (2.86%) MS Exchange
5 1 (1.43%) Apache
5 1 (1.43%) IIS
Applications
1 8 (11.43%) MS Excel
1 8 (11.43%) MS PowerPoint
2 5 (7.14%) MS Office
3 2 (2.86%) MS Project
4 1 (1.43%) MS Visio
Business Applications
1 2 (2.86%) Remedy ITSM
2 1 (1.43%) Maximo
Cloud Services
1 4 (5.71%) Amazon AWS
1 4 (5.71%) Microsoft Azure
1 4 (5.71%) Office 365
2 2 (2.86%) Amazon CloudWatch
2 2 (2.86%) Azure Active Directory
2 2 (2.86%) SaaS
Communications & Networking
1 10 (14.29%) Firewall
2 6 (8.57%) SMS
2 6 (8.57%) WAN
3 5 (7.14%) F5 BIG-IP LTM
3 5 (7.14%) Junos
4 3 (4.29%) Cisco ASA
4 3 (4.29%) EIGRP
4 3 (4.29%) SSL
4 3 (4.29%) VPN
4 3 (4.29%) Wireless
5 2 (2.86%) BGP
5 2 (2.86%) DHCP
5 2 (2.86%) DNS
5 2 (2.86%) Ethernet
5 2 (2.86%) MPLS
5 2 (2.86%) OSPF
5 2 (2.86%) RIP
5 2 (2.86%) Skype
5 2 (2.86%) SNMP
5 2 (2.86%) Unified Communications
Database & Business Intelligence
1 2 (2.86%) MongoDB
1 2 (2.86%) PostgreSQL
1 2 (2.86%) SQL Server
2 1 (1.43%) Big Data
2 1 (1.43%) SAP HANA
Development Applications
1 7 (10.00%) Jenkins
2 5 (7.14%) Ant
2 5 (7.14%) Eclipse
2 5 (7.14%) Maven
3 2 (2.86%) TestDirector
4 1 (1.43%) Gradle
4 1 (1.43%) IntelliJ
General
1 23 (32.86%) Finance
2 6 (8.57%) Telecoms
3 5 (7.14%) Retail
4 4 (5.71%) Banking
5 2 (2.86%) Marketing
6 1 (1.43%) French Language
6 1 (1.43%) Games
6 1 (1.43%) German Language
6 1 (1.43%) Italian Language
6 1 (1.43%) Publishing
Job Titles
1 13 (18.57%) Analyst
1 13 (18.57%) Service Manager
2 12 (17.14%) Delivery Manager
2 12 (17.14%) Services Delivery Manager
3 9 (12.86%) Infrastructure Engineer
4 6 (8.57%) IT Manager
5 5 (7.14%) Developer
5 5 (7.14%) Java Developer
5 5 (7.14%) Network Infrastructure Engineer
5 5 (7.14%) Service Analyst
5 5 (7.14%) Service Desk Analyst
6 4 (5.71%) Applications Support
6 4 (5.71%) Applications Support Analyst
6 4 (5.71%) Cloud Engineer
6 4 (5.71%) Cloud Infrastructure Engineer
6 4 (5.71%) Infrastructure Services Engineer
6 4 (5.71%) Support Analyst
7 3 (4.29%) Junior
7 3 (4.29%) Project Manager
7 3 (4.29%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (8.57%) Flash
2 5 (7.14%) CSS
2 5 (7.14%) CSS3
2 5 (7.14%) Hibernate
2 5 (7.14%) HTML
2 5 (7.14%) HTML5
2 5 (7.14%) J2EE
2 5 (7.14%) REST
2 5 (7.14%) RESTful
2 5 (7.14%) Spring
3 2 (2.86%) CGI
3 2 (2.86%) Elastic Stack
4 1 (1.43%) Web Services
Miscellaneous
1 10 (14.29%) Data Centre
2 5 (7.14%) Analytical Skills
2 5 (7.14%) Distributed Denial-of-Service
3 4 (5.71%) Computer Science
4 3 (4.29%) Management Information System
4 3 (4.29%) Security Operations Centre
5 2 (2.86%) Clustering
5 2 (2.86%) CMDB
5 2 (2.86%) Enterprise Software
5 2 (2.86%) User Experience
5 2 (2.86%) Virtual Team
6 1 (1.43%) Driving Licence
6 1 (1.43%) Fintech
6 1 (1.43%) IVR
6 1 (1.43%) Social Media
Operating Systems
1 11 (15.71%) Linux
2 9 (12.86%) Unix
3 7 (10.00%) Windows
4 5 (7.14%) Android
5 3 (4.29%) AIX
5 3 (4.29%) Windows 7
6 2 (2.86%) HPUX
6 2 (2.86%) Mac OS X
6 2 (2.86%) Red Hat Enterprise Linux
6 2 (2.86%) Windows 2000 Server
6 2 (2.86%) Windows Server
6 2 (2.86%) Windows Server 2003
6 2 (2.86%) Windows Server 2008
6 2 (2.86%) Windows Server 2012
6 2 (2.86%) Windows Vista
7 1 (1.43%) CentOS
7 1 (1.43%) Windows 8
Processes & Methodologies
1 31 (44.29%) ITIL
2 22 (31.43%) Agile Software Development
3 19 (27.14%) Continuous Improvement
4 14 (20.00%) ITSM
5 12 (17.14%) Project Management
5 12 (17.14%) Statistics
6 11 (15.71%) E-Commerce
6 11 (15.71%) Mentoring
6 11 (15.71%) Stakeholder Management
7 10 (14.29%) Contract Management
8 8 (11.43%) Service Management
9 7 (10.00%) Load Balancing
10 6 (8.57%) Business Development
10 6 (8.57%) Critical Success Factor
10 6 (8.57%) Escalation Management
10 6 (8.57%) Financial Modelling
10 6 (8.57%) High Availability
10 6 (8.57%) Performance Management
10 6 (8.57%) Service Design
10 6 (8.57%) Stakeholder Engagement
Programming Languages
1 7 (10.00%) Bash Shell
1 7 (10.00%) Java
1 7 (10.00%) PowerShell
2 5 (7.14%) JavaScript
2 5 (7.14%) Perl
2 5 (7.14%) Python
2 5 (7.14%) Scala
2 5 (7.14%) SQL
3 2 (2.86%) Shell Script
Qualifications
1 11 (15.71%) ISEB
2 8 (11.43%) CCNA
2 8 (11.43%) CCNP
2 8 (11.43%) Cisco Certification
3 6 (8.57%) Degree
4 5 (7.14%) CCSA
4 5 (7.14%) JNCIA
4 5 (7.14%) JNCIS
5 3 (4.29%) Security Cleared
6 2 (2.86%) ITIL Certification
6 2 (2.86%) MCSE
6 2 (2.86%) Microsoft Certification
6 2 (2.86%) SC Cleared
7 1 (1.43%) ISTQB
7 1 (1.43%) PMI Certification
7 1 (1.43%) PMP
Quality Assurance & Compliance
1 18 (25.71%) SLA
2 4 (5.71%) QA
3 2 (2.86%) PMO
4 1 (1.43%) ISO/IEC 27001
System Software
1 7 (10.00%) Active Directory
2 3 (4.29%) Hyper-V
2 3 (4.29%) VMware Infrastructure
3 2 (2.86%) Microsoft App-V
3 2 (2.86%) VMware Server
Systems Management
1 7 (10.00%) Zenoss
2 5 (7.14%) Tivoli
3 4 (5.71%) Tivoli Storage Manager
4 3 (4.29%) SCCM
4 3 (4.29%) WSUS
5 2 (2.86%) Ansible
5 2 (2.86%) BladeLogic
5 2 (2.86%) Failover Clustering
5 2 (2.86%) HP Quality Center
5 2 (2.86%) McAfee ePO
5 2 (2.86%) Microsoft Clustering
5 2 (2.86%) Puppet
5 2 (2.86%) Terraform
5 2 (2.86%) WhatsUp Gold
6 1 (1.43%) Cisco CUCM
6 1 (1.43%) Cisco UCCE
6 1 (1.43%) Cisco UCCX
Vendors
1 10 (14.29%) Microsoft
2 9 (12.86%) Cisco
2 9 (12.86%) Intel Security
2 9 (12.86%) ServiceNow
3 8 (11.43%) CheckPoint
3 8 (11.43%) Juniper
4 7 (10.00%) F5
4 7 (10.00%) Nortel
5 6 (8.57%) Cadence
6 5 (7.14%) Avaya
6 5 (7.14%) CA
6 5 (7.14%) Clearswift
6 5 (7.14%) LogRhythm
7 4 (5.71%) BMC
7 4 (5.71%) HP
7 4 (5.71%) ICL
7 4 (5.71%) Lotus
8 3 (4.29%) Aruba
8 3 (4.29%) Citrix
8 3 (4.29%) IBM
Swansea, West Glamorgan
Experis Ltd
Salary: £24876.00 - £60649.00 per annum + +pension
Posted: 35 minutes ago
Bridgend
South Wales Police
Salary: £27,246 rising to £31,620
Posted: 3 days ago
Bridgend, Mid Glamorgan
South Wales Police
Salary: From £27,246 to £31,620 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
international baccalaureate
Salary: £45000 - £49000 per year
Posted: 5 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £60000 - £65000 per annum + Strong bonus
Posted: 2 days ago
Swansea, West Glamorgan
Experis Ltd
Salary: £37428.00 - £42991.00 per annum
Posted: 5 days ago
Swansea, West Glamorgan
Experis Ltd
Salary: £37428.00 - £60649.00 per annum
Posted: 5 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £75000 - £85000 per annum + Incredible bens
Posted: 2 days ago
Swansea, West Glamorgan
Experis Ltd
Salary: £37428.00 - £60649.00 per annum
Posted: 5 days ago
Swansea, West Glamorgan
Experis Ltd
Salary: £29241.00 - £42991.00 per annum
Posted: 6 days ago
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £26,302 to £35,225 per annum
Posted: 24 days ago