Period
to 19 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
UK > Wales
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 43 33 102
Rank change year-on-year -10 +69 -37
Permanent jobs citing Service Delivery 111 138 56
As % of all permanent IT jobs advertised in Wales 5.52% 7.10% 2.11%
As % of the Processes & Methodologies category 6.19% 7.67% 2.35%
Number of salaries quoted 79 99 32
Wales median annual salary £49,039 £49,039 £37,500
Median salary % change year-on-year - +30.77% -6.25%
10th Percentile £26,749 £23,000 £27,500
90th Percentile £58,349 £57,946 £55,250
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% -1.86%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,792 1,799 2,386
As % of all permanent IT jobs advertised in Wales 89.11% 92.54% 90.00%
Number of salaries quoted 1,449 1,551 2,023
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +2.74%
10th Percentile £25,000 £24,000 £22,500
90th Percentile £62,500 £57,500 £55,000
UK median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Wales.

Salary trend for Service Delivery in Wales

Service Delivery
Salary Histogram in Wales

The salary distribution of IT jobs citing Service Delivery in Wales over the 6 months to 19 October 2018.

Salary histogram for Service Delivery in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales 0 56 £40,210 -18.00% 5
South Wales -8 42 £54,000 +70.69% 13
Mid Wales -5 12 - -
North Wales -2 1 £55,000 +10.00%
Service Delivery
UK

For the 6 months to 19 October 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for Service Delivery.

1 51 (45.95%) Continuous Improvement
2 50 (45.05%) Mentoring
3 48 (43.24%) Agile Software Development
4 47 (42.34%) Java
5 42 (37.84%) Unix
6 41 (36.94%) Amazon AWS
7 35 (31.53%) Software Engineering
7 35 (31.53%) OOP
7 35 (31.53%) OO
7 35 (31.53%) Problem-Solving
8 32 (28.83%) E-Commerce
8 32 (28.83%) ITIL
9 29 (26.13%) Microsoft
10 25 (22.52%) Analytical Skills
11 23 (20.72%) SLA
12 21 (18.92%) QA
13 18 (16.22%) Service Management
14 17 (15.32%) Stakeholder Management
14 17 (15.32%) Degree
15 16 (14.41%) Software Delivery
16 15 (13.51%) Windows
17 14 (12.61%) ITSM
18 13 (11.71%) Finance
18 13 (11.71%) ITIL Certification
18 13 (11.71%) Cloud Computing
18 13 (11.71%) User Experience
18 13 (11.71%) Windows Server
18 13 (11.71%) Decision-Making
19 12 (10.81%) TOGAF
19 12 (10.81%) Active Directory

Service Delivery
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.50%) MS Exchange
2 4 (3.60%) SharePoint
3 3 (2.70%) IIS
4 2 (1.80%) Exchange Server 2013
5 1 (0.90%) SharePoint Server
5 1 (0.90%) Skype for Business
Applications
1 9 (8.11%) Microsoft Office
2 5 (4.50%) Microsoft Excel
3 2 (1.80%) Microsoft PowerPoint
4 1 (0.90%) Spreadsheet
Business Applications
1 8 (7.21%) Oracle EBS
2 2 (1.80%) Oracle EBS R12
3 1 (0.90%) assyst
Cloud Services
1 41 (36.94%) Amazon AWS
2 13 (11.71%) Cloud Computing
3 11 (9.91%) Microsoft Azure
4 10 (9.01%) Office 365
5 3 (2.70%) Azure Active Directory
6 1 (0.90%) Amazon CloudWatch
6 1 (0.90%) GitHub
6 1 (0.90%) IaaS
6 1 (0.90%) PaaS
6 1 (0.90%) SaaS
Communications & Networking
1 8 (7.21%) Firewall
1 8 (7.21%) WAN
2 7 (6.31%) DNS
2 7 (6.31%) MPLS
3 6 (5.41%) LAN
4 5 (4.50%) VPN
5 4 (3.60%) BGP
5 4 (3.60%) DHCP
5 4 (3.60%) OSPF
6 3 (2.70%) Kerberos
6 3 (2.70%) Wireless
7 2 (1.80%) NAS
7 2 (1.80%) RIP
7 2 (1.80%) SAN
7 2 (1.80%) WLAN
8 1 (0.90%) TCP/IP
8 1 (0.90%) VoIP
Database & Business Intelligence
1 6 (5.41%) Oracle Database
1 6 (5.41%) SQL Server
2 3 (2.70%) Power BI
3 1 (0.90%) MongoDB
3 1 (0.90%) MS Access
3 1 (0.90%) PostgreSQL
3 1 (0.90%) Relational Database
3 1 (0.90%) SQL Server 2008
Development Applications
1 4 (3.60%) Jenkins
2 1 (0.90%) Team Foundation Server
2 1 (0.90%) Visual Studio
General
1 13 (11.71%) Finance
2 4 (3.60%) Banking
2 4 (3.60%) Telecoms
3 2 (1.80%) Back Office
3 2 (1.80%) Legal
3 2 (1.80%) Marketing
3 2 (1.80%) Retail
Job Titles
1 25 (22.52%) Software Engineer
2 17 (15.32%) Support Engineer
3 16 (14.41%) Lead Software Engineer
3 16 (14.41%) Senior Software Engineer
4 12 (10.81%) Junior
4 12 (10.81%) Service Manager
5 11 (9.91%) Delivery Manager
5 11 (9.91%) Developer
5 11 (9.91%) Services Delivery Manager
6 10 (9.01%) Applications Engineer
6 10 (9.01%) Applications Support
6 10 (9.01%) Applications Support Engineer
7 9 (8.11%) Junior Software Engineer
8 8 (7.21%) Head of ICT
9 7 (6.31%) Lead Developer
10 6 (5.41%) Administrator
10 6 (5.41%) DBA
10 6 (5.41%) Infrastructure Engineer
10 6 (5.41%) Oracle DBA
11 4 (3.60%) Team Leader
Libraries, Frameworks & Software Standards
1 10 (9.01%) .NET
2 3 (2.70%) SAML
3 2 (1.80%) Web Services
4 1 (0.90%) .NET Framework
4 1 (0.90%) ASP.NET
4 1 (0.90%) COM
4 1 (0.90%) CSS
4 1 (0.90%) CSS3
4 1 (0.90%) Elastic Stack
4 1 (0.90%) HTML
4 1 (0.90%) jQuery
4 1 (0.90%) Razor View Engine
4 1 (0.90%) RESTful
4 1 (0.90%) XML
Miscellaneous
1 25 (22.52%) Analytical Skills
2 13 (11.71%) User Experience
3 11 (9.91%) Management Information System
4 10 (9.01%) Driving Licence
5 7 (6.31%) Computer Science
6 6 (5.41%) CMDB
6 6 (5.41%) Enterprise Software
7 4 (3.60%) Distributed Denial-of-Service
8 3 (2.70%) Data Centre
8 3 (2.70%) Public Cloud
9 2 (1.80%) Mobile App
9 2 (1.80%) Replication
10 1 (0.90%) Fat Client
10 1 (0.90%) Graphic Design
10 1 (0.90%) NHS
10 1 (0.90%) Self-Motivation
10 1 (0.90%) Thin Client
Operating Systems
1 42 (37.84%) Unix
2 15 (13.51%) Windows
3 13 (11.71%) Windows Server
4 8 (7.21%) Linux
5 4 (3.60%) Windows Server 2012
6 3 (2.70%) Windows 7
7 2 (1.80%) Windows 10
7 2 (1.80%) Windows Server 2003
8 1 (0.90%) AIX
8 1 (0.90%) HPUX
8 1 (0.90%) Red Hat Enterprise Linux
Processes & Methodologies
1 51 (45.95%) Continuous Improvement
2 50 (45.05%) Mentoring
3 48 (43.24%) Agile Software Development
4 35 (31.53%) OO
4 35 (31.53%) OOP
4 35 (31.53%) Problem-Solving
4 35 (31.53%) Software Engineering
5 32 (28.83%) E-Commerce
5 32 (28.83%) ITIL
6 18 (16.22%) Service Management
7 17 (15.32%) Stakeholder Management
8 16 (14.41%) Software Delivery
9 14 (12.61%) ITSM
10 13 (11.71%) Decision-Making
11 12 (10.81%) Disaster Recovery
11 12 (10.81%) TOGAF
12 11 (9.91%) Coaching
12 11 (9.91%) Problem Management
13 10 (9.01%) Business Transformation
13 10 (9.01%) Data Protection
Programming Languages
1 47 (42.34%) Java
2 7 (6.31%) PowerShell
3 4 (3.60%) SQL
4 1 (0.90%) Bash Shell
4 1 (0.90%) C#
4 1 (0.90%) JavaScript
4 1 (0.90%) Shell Script
4 1 (0.90%) VBA
Qualifications
1 17 (15.32%) Degree
2 13 (11.71%) ITIL Certification
3 7 (6.31%) Microsoft Certification
4 6 (5.41%) MCITP
4 6 (5.41%) OCA
4 6 (5.41%) Oracle Certification
5 3 (2.70%) Cisco Certification
6 2 (1.80%) CCIE
6 2 (1.80%) CCNP
6 2 (1.80%) ISEB
6 2 (1.80%) JNCIE
6 2 (1.80%) JNCIP
7 1 (0.90%) CCNA
7 1 (0.90%) CITP
7 1 (0.90%) Computer Science Degree
7 1 (0.90%) Master's Degree
7 1 (0.90%) MCSE
7 1 (0.90%) PRINCE2 Certification
7 1 (0.90%) SC Cleared
7 1 (0.90%) Security Cleared
Quality Assurance & Compliance
1 23 (20.72%) SLA
2 21 (18.92%) QA
3 2 (1.80%) GDPR
4 1 (0.90%) COBIT
System Software
1 12 (10.81%) Active Directory
2 6 (5.41%) Hyper-V
2 6 (5.41%) VMware Infrastructure
3 5 (4.50%) Docker
4 3 (2.70%) Shibboleth
Systems Management
1 5 (4.50%) Kubernetes
2 4 (3.60%) Ansible
2 4 (3.60%) Puppet
3 3 (2.70%) NetBackup
4 2 (1.80%) SCCM
5 1 (0.90%) HP Quality Center
5 1 (0.90%) Terraform
5 1 (0.90%) Tivoli
5 1 (0.90%) Tivoli Storage Manager
Vendors
1 29 (26.13%) Microsoft
2 12 (10.81%) VMware
3 11 (9.91%) Oracle
4 10 (9.01%) IBM
5 8 (7.21%) ServiceNow
5 8 (7.21%) Veeam
6 6 (5.41%) CheckPoint
6 6 (5.41%) Cisco
6 6 (5.41%) HP
7 4 (3.60%) Avaya
7 4 (3.60%) Clearswift
7 4 (3.60%) F5
7 4 (3.60%) Juniper
7 4 (3.60%) LogRhythm
7 4 (3.60%) McAfee
7 4 (3.60%) Nortel
8 3 (2.70%) 3PAR
8 3 (2.70%) Veritas
9 2 (1.80%) NetApp
9 2 (1.80%) SAP