Service Delivery Jobs in Wales

Service Delivery
UK > Wales

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 May 2024
Same period 2023 Same period 2022
Rank 70 104 81
Rank change year-on-year +34 -23 -15
Permanent jobs citing Service Delivery 58 27 65
As % of all permanent jobs advertised in Wales 2.68% 1.60% 3.23%
As % of the Processes & Methodologies category 3.50% 1.66% 3.42%
Number of salaries quoted 27 15 16
10th Percentile £24,500 £23,400 £25,750
25th Percentile £26,500 £26,250 £35,875
Median annual salary (50th Percentile) £45,000 £36,082 £41,250
Median % change year-on-year +24.72% -12.53% -8.33%
75th Percentile £52,936 £53,096 £57,813
90th Percentile £91,740 £69,000 £65,625
UK median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

All Process and Methodology Skills
Wales

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,656 1,626 1,898
As % of all permanent jobs advertised in Wales 76.56% 96.38% 94.33%
Number of salaries quoted 1,098 802 1,151
10th Percentile £27,275 £26,250 £31,475
25th Percentile £35,000 £33,713 £37,500
Median annual salary (50th Percentile) £45,000 £45,000 £47,665
Median % change year-on-year - -5.59% +11.02%
75th Percentile £60,000 £61,250 £62,500
90th Percentile £70,000 £72,500 £75,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Service Delivery in Wales.

Salary trend for Service Delivery in Wales

Service Delivery
Salary Histogram in Wales

Salary distribution for jobs citing Service Delivery in Wales over the 6 months to 28 May 2024.

Salary histogram for Service Delivery in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales +41 51 £48,551 +34.56% 15
North Wales - 3 £52,956 - 1
Mid Wales - 1 - - 1
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.45%) Microsoft Exchange
Applications
1 4 (6.90%) Microsoft Office
Cloud Services
1 11 (18.97%) Microsoft 365
2 7 (12.07%) WhatsApp
3 6 (10.34%) Azure
4 4 (6.90%) iPaaS
4 4 (6.90%) PaaS
4 4 (6.90%) Power Platform
5 3 (5.17%) Dynamics 365
5 3 (5.17%) Entra ID
5 3 (5.17%) Power Automate
5 3 (5.17%) PowerApps
6 1 (1.72%) AWS
6 1 (1.72%) Azure DevOps
6 1 (1.72%) BrowserStack
6 1 (1.72%) Mimecast
6 1 (1.72%) Sauce Labs
Communications & Networking
1 3 (5.17%) Firewall
1 3 (5.17%) Internet
1 3 (5.17%) LAN
1 3 (5.17%) WAN
2 1 (1.72%) DHCP
2 1 (1.72%) DNS
2 1 (1.72%) Network Security
Database & Business Intelligence
1 11 (18.97%) MySQL
2 9 (15.52%) RDBMS
2 9 (15.52%) Relational Database
3 4 (6.90%) PostgreSQL
3 4 (6.90%) SQL Server
4 2 (3.45%) Oracle Database
5 1 (1.72%) Power BI
Development Applications
1 1 (1.72%) Appium
1 1 (1.72%) Cypress.io
1 1 (1.72%) JMeter
1 1 (1.72%) Postman
1 1 (1.72%) REST Assured
1 1 (1.72%) Selenium
1 1 (1.72%) Serenity BDD
1 1 (1.72%) SpecFlow
General
1 18 (31.03%) Social Skills
2 17 (29.31%) Finance
3 10 (17.24%) Welsh Language
4 9 (15.52%) Analytical Skills
5 8 (13.79%) Public Sector
6 6 (10.34%) Marketing
7 3 (5.17%) Local Government
7 3 (5.17%) Police
8 1 (1.72%) Banking
8 1 (1.72%) Presentation Skills
8 1 (1.72%) Retail
Job Titles
1 8 (13.79%) IT Manager
1 8 (13.79%) Senior
2 7 (12.07%) Consultant
2 7 (12.07%) DBA
2 7 (12.07%) Developer
2 7 (12.07%) Oracle DBA
2 7 (12.07%) Senior Developer
3 6 (10.34%) IT Support
3 6 (10.34%) IT Technician
4 4 (6.90%) Delivery Manager
4 4 (6.90%) Integration Developer
4 4 (6.90%) Senior Integration Developer
4 4 (6.90%) Service Delivery Manager
4 4 (6.90%) Service Manager
4 4 (6.90%) SQL DBA
4 4 (6.90%) Supplier Manager
5 3 (5.17%) ITSM Architect
5 3 (5.17%) Power Platform Developer
5 3 (5.17%) Risk Manager
5 3 (5.17%) Senior Applications Developer
Libraries, Frameworks & Software Standards
1 4 (6.90%) .NET
2 3 (5.17%) .NET Framework
2 3 (5.17%) HTML5 Canvas
3 1 (1.72%) Playwright
Miscellaneous
1 8 (13.79%) Self-Motivation
2 7 (12.07%) Enterprise Software
2 7 (12.07%) Housing Association
3 3 (5.17%) Data Centre
3 3 (5.17%) LLPG
4 2 (3.45%) Management Information System
5 1 (1.72%) Driving Licence
5 1 (1.72%) Onboarding
5 1 (1.72%) Tandem
5 1 (1.72%) Virtual Team
Operating Systems
1 15 (25.86%) Windows
2 9 (15.52%) Linux
3 6 (10.34%) Unix
4 4 (6.90%) Windows Server
4 4 (6.90%) Windows Server 2012
5 1 (1.72%) Apple iOS
5 1 (1.72%) Windows 10
Processes & Methodologies
1 19 (32.76%) Actionable Insight
2 14 (24.14%) ITIL
3 10 (17.24%) Change Management
3 10 (17.24%) Problem-Solving
4 9 (15.52%) Analytical Thinking
5 8 (13.79%) Artificial Intelligence
5 8 (13.79%) Incident Response
5 8 (13.79%) Line Management
6 7 (12.07%) Capacity Planning
6 7 (12.07%) Code Quality
6 7 (12.07%) Enterprise Architecture
6 7 (12.07%) Housing Management
6 7 (12.07%) Incident Management
6 7 (12.07%) Problem Management
6 7 (12.07%) Supplier Management
7 6 (10.34%) Roadmaps
7 6 (10.34%) Service Management
8 5 (8.62%) Agile
8 5 (8.62%) Data Architecture
8 5 (8.62%) Project Management
Programming Languages
1 11 (18.97%) SQL
2 7 (12.07%) C#
3 3 (5.17%) JavaScript
4 1 (1.72%) Java
Qualifications
1 16 (27.59%) Degree
2 10 (17.24%) SC Cleared
2 10 (17.24%) Security Cleared
3 3 (5.17%) CCNA
3 3 (5.17%) Cisco Certification
3 3 (5.17%) Microsoft Certification
Quality Assurance & Compliance
1 4 (6.90%) SLA
2 1 (1.72%) Cyber Essentials
2 1 (1.72%) ISO/IEC 27001
2 1 (1.72%) QA
System Software
1 8 (13.79%) Active Directory
Systems Management
1 1 (1.72%) Microsoft Intune
1 1 (1.72%) PaperCut
1 1 (1.72%) Progress Chef
1 1 (1.72%) SCCM
Vendors
1 11 (18.97%) Microsoft
2 7 (12.07%) Oracle
3 5 (8.62%) VMware
4 1 (1.72%) Canon
4 1 (1.72%) Dell
4 1 (1.72%) Veeam