Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
UK > Wales
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 36 82 71
Rank change year-on-year +46 -11 +1
Permanent jobs citing Service Delivery 130 73 96
As % of all permanent IT jobs advertised in Wales 6.33% 2.81% 3.49%
As % of the Processes & Methodologies category 7.03% 3.16% 4.08%
Number of salaries quoted 91 45 70
Wales median annual salary £49,039 £37,500 £40,000
Median salary % change year-on-year +30.77% -6.25% -5.88%
10th Percentile £24,000 £22,600 £21,225
90th Percentile £57,946 £55,250 £71,450
UK median annual salary £49,039 £47,500 £48,500
% change year-on-year +3.24% -2.06% +2.11%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1848 2309 2352
As % of all permanent IT jobs advertised in Wales 90.01% 88.98% 85.50%
Number of salaries quoted 1592 1973 1977
Wales median annual salary £40,000 £37,500 £36,000
Median salary % change year-on-year +6.67% +4.17% +2.86%
10th Percentile £23,500 £22,500 £22,500
90th Percentile £56,250 £55,250 £55,000
UK median annual salary £50,000 £49,500 £47,500
% change year-on-year +1.01% +4.21% +5.56%

Service Delivery
Job Vacancy Trend in Wales

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Service Delivery in Wales

Service Delivery
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Wales.

Salary trend for Service Delivery in Wales

Service Delivery
Salary Histogram in Wales

The salary distribution of IT jobs citing Service Delivery in Wales over the 6 months to 20 November 2017.

Salary histogram for Service Delivery in Wales

Service Delivery
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wales region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales - 72 £49,039 -
South Wales +5 28 £24,000 -31.43% 3
Mid Wales +7 21 - -
North Wales -4 4 £28,000 -34.12%
Service Delivery
UK

For the 6 months to 20 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Service Delivery.

1 62 (47.69%) Amazon AWS
2 49 (37.69%) SEO
3 46 (35.38%) Business Transformation
4 42 (32.31%) Microsoft Azure
5 40 (30.77%) ITIL
6 38 (29.23%) Linux
6 38 (29.23%) Agile Software Development
7 37 (28.46%) Ansible
7 37 (28.46%) Puppet
8 34 (26.15%) Service Management
9 32 (24.62%) Server Virtualisation
9 32 (24.62%) Jenkins
10 30 (23.08%) Problem Management
11 29 (22.31%) SLA
11 29 (22.31%) Continuous Improvement
11 29 (22.31%) Mentoring
12 26 (20.00%) Software Engineering
13 25 (19.23%) User Experience
14 24 (18.46%) ITIL Certification
14 24 (18.46%) Microsoft
15 23 (17.69%) OOP
15 23 (17.69%) OO
15 23 (17.69%) Unix
15 23 (17.69%) Java
15 23 (17.69%) Customer Requirements
15 23 (17.69%) Software Delivery
16 22 (16.92%) ITSM
17 21 (16.15%) TOGAF
17 21 (16.15%) Stakeholder Management
18 20 (15.38%) Cisco

Service Delivery
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.54%) SharePoint
Applications
1 3 (2.31%) Microsoft Excel
2 2 (1.54%) Microsoft Office
3 1 (0.77%) Microsoft PowerPoint
Cloud Services
1 62 (47.69%) Amazon AWS
2 42 (32.31%) Microsoft Azure
3 9 (6.92%) AWS CloudFormation
4 6 (4.62%) Office 365
5 5 (3.85%) Bluemix
5 5 (3.85%) IaaS
5 5 (3.85%) IBM Cloud
5 5 (3.85%) PaaS
6 2 (1.54%) Azure Active Directory
7 1 (0.77%) OneDrive
Communications & Networking
1 14 (10.77%) Cisco ISE
1 14 (10.77%) Wireless
2 5 (3.85%) Wireshark
3 4 (3.08%) DNS
4 3 (2.31%) SMS
5 1 (0.77%) IP Telephony
Database & Business Intelligence
1 14 (10.77%) SQL Server
2 4 (3.08%) GIS
3 3 (2.31%) Data Warehouse
4 2 (1.54%) SQL Server Reporting Services
5 1 (0.77%) MongoDB
5 1 (0.77%) MS Access
5 1 (0.77%) Power BI
5 1 (0.77%) PowerPivot
Development Applications
1 32 (24.62%) Jenkins
2 2 (1.54%) JIRA
3 1 (0.77%) SQL Server Management Studio (SSMS)
General
1 10 (7.69%) Finance
2 5 (3.85%) Retail
3 3 (2.31%) Welsh Language
4 2 (1.54%) Banking
5 1 (0.77%) Aerospace
Job Titles
1 38 (29.23%) Cloud Engineer
2 34 (26.15%) Cloud Infrastructure Engineer
2 34 (26.15%) Infrastructure Engineer
3 27 (20.77%) Senior Cloud Engineer
4 24 (18.46%) Lead Software Engineer
4 24 (18.46%) Software Engineer
5 23 (17.69%) Senior Infrastructure Engineer
5 23 (17.69%) Senior Software Engineer
6 15 (11.54%) Network Engineer
7 11 (8.46%) Wintel Engineer
7 11 (8.46%) Wintel Infrastructure Engineer
8 10 (7.69%) Service Manager
9 8 (6.15%) IT Manager
10 7 (5.38%) Lead Network Engineer
11 6 (4.62%) IT Operations Manager
11 6 (4.62%) IT Services Manager
11 6 (4.62%) Operations Manager
11 6 (4.62%) Support Manager
12 5 (3.85%) IT Director
12 5 (3.85%) Systems Support Manager
Libraries, Frameworks & Software Standards
1 5 (3.85%) Middleware
1 5 (3.85%) Oracle ADF
1 5 (3.85%) Oracle Fusion
2 1 (0.77%) CSS
2 1 (0.77%) HTML
Miscellaneous
1 25 (19.23%) User Experience
2 11 (8.46%) Management Information System
3 7 (5.38%) Data Centre
4 6 (4.62%) Enterprise Software
5 5 (3.85%) Fintech
6 3 (2.31%) Analytical Skills
7 2 (1.54%) CMDB
7 2 (1.54%) Computer Science
7 2 (1.54%) Driving Licence
7 2 (1.54%) Virtual Team
8 1 (0.77%) Smartphone
Operating Systems
1 38 (29.23%) Linux
2 23 (17.69%) Unix
3 9 (6.92%) Windows
4 5 (3.85%) Windows 7
4 5 (3.85%) Windows Server
5 4 (3.08%) Windows 10
6 2 (1.54%) Windows 8
7 1 (0.77%) HPUX
7 1 (0.77%) Solaris
7 1 (0.77%) Windows Server 2003
7 1 (0.77%) Windows Server 2008
7 1 (0.77%) Windows Server 2012
Processes & Methodologies
1 49 (37.69%) SEO
2 46 (35.38%) Business Transformation
3 40 (30.77%) ITIL
4 38 (29.23%) Agile Software Development
5 34 (26.15%) Service Management
6 32 (24.62%) Server Virtualisation
7 30 (23.08%) Problem Management
8 29 (22.31%) Continuous Improvement
8 29 (22.31%) Mentoring
9 26 (20.00%) Software Engineering
10 23 (17.69%) Customer Requirements
10 23 (17.69%) OO
10 23 (17.69%) OOP
10 23 (17.69%) Software Delivery
11 22 (16.92%) ITSM
12 21 (16.15%) Stakeholder Management
12 21 (16.15%) TOGAF
13 19 (14.62%) Coaching
14 18 (13.85%) Runbook
15 17 (13.08%) Change Control
Programming Languages
1 23 (17.69%) Java
2 15 (11.54%) PowerShell
3 4 (3.08%) SQL
4 1 (0.77%) JavaScript
4 1 (0.77%) VBA
Qualifications
1 24 (18.46%) ITIL Certification
2 14 (10.77%) CCNA
2 14 (10.77%) CCNP
2 14 (10.77%) Cisco Certification
3 12 (9.23%) Degree
4 6 (4.62%) Microsoft Certification
5 5 (3.85%) BPSS Clearance
5 5 (3.85%) SC Cleared
5 5 (3.85%) Security Cleared
6 4 (3.08%) MCITP
7 2 (1.54%) MCSE
8 1 (0.77%) CITP
8 1 (0.77%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 29 (22.31%) SLA
2 2 (1.54%) Data Quality
3 1 (0.77%) QA
System Software
1 14 (10.77%) VMware Infrastructure
2 8 (6.15%) Active Directory
3 5 (3.85%) Docker
4 4 (3.08%) Hyper-V
Systems Management
1 37 (28.46%) Ansible
1 37 (28.46%) Puppet
2 9 (6.92%) SCCM
2 9 (6.92%) Terraform
3 5 (3.85%) Opscode Chef
4 4 (3.08%) NetBackup
5 2 (1.54%) Forefront Identity Manager
Vendors
1 24 (18.46%) Microsoft
2 20 (15.38%) Cisco
3 19 (14.62%) F5
4 14 (10.77%) Infoblox
4 14 (10.77%) SolarWinds
4 14 (10.77%) VMware
5 10 (7.69%) Oracle
6 5 (3.85%) AppDynamics
6 5 (3.85%) CheckPoint
6 5 (3.85%) Juniper
6 5 (3.85%) Splunk
6 5 (3.85%) Vyatta
7 4 (3.08%) 3PAR
7 4 (3.08%) Citrix
7 4 (3.08%) HP
7 4 (3.08%) Veeam
7 4 (3.08%) Veritas
8 3 (2.31%) SAP
9 2 (1.54%) ICL
9 2 (1.54%) ServiceNow