ITIL Jobs in West London

ITIL (Information Technology Infrastructure Library)
London > West London

The table below provides summary statistics for permanent job vacancies advertised in West London requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 49 72 21
Rank change year-on-year +23 -51 +83
Permanent jobs citing ITIL 19 24 85
As % of all permanent jobs advertised in West London 3.57% 2.44% 9.12%
As % of the Processes & Methodologies category 3.59% 2.62% 9.79%
Number of salaries quoted 13 23 56
10th Percentile - £33,500 £30,500
25th Percentile £30,625 £43,250 £34,500
Median annual salary (50th Percentile) £31,250 £52,777 £45,000
Median % change year-on-year -40.79% +17.28% -
75th Percentile £40,000 £66,250 £53,750
90th Percentile £43,593 £67,500 £67,500
London median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -

All Process and Methodology Skills
West London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in West London.

Permanent vacancies with a requirement for process or methodology skills 529 915 868
As % of all permanent jobs advertised in West London 99.44% 92.99% 93.13%
Number of salaries quoted 119 349 547
10th Percentile £30,338 £29,500 £32,500
25th Percentile £37,500 £40,000 £42,000
Median annual salary (50th Percentile) £50,000 £47,500 £50,000
Median % change year-on-year +5.26% -5.00% -16.67%
75th Percentile £70,000 £67,500 £67,500
90th Percentile £89,000 £87,500 £85,000
London median annual salary £75,000 £70,287 £75,000
% change year-on-year +6.71% -6.28% +7.14%

ITIL
Job Vacancy Trend in West London

Job postings citing ITIL as a proportion of all IT jobs advertised in West London.

Job vacancy trend for ITIL in West London

ITIL
Salary Trend in West London

3-month moving average salary quoted in jobs citing ITIL in West London.

Salary trend for ITIL in West London

ITIL
Salary Histogram in West London

Salary distribution for jobs citing ITIL in West London over the 6 months to 22 May 2025.

Salary histogram for ITIL in West London

ITIL
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West London region over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hammersmith -1 9 £31,250 -35.75% 1
Richmond upon Thames +11 5 - -
Wembley +10 3 £42,500 +41.67% 2
Harrow - 1 £41,975 -
ITIL
London

ITIL
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (47.37%) Microsoft Exchange
2 1 (5.26%) IIS
2 1 (5.26%) SharePoint
Applications
1 10 (52.63%) Microsoft Office
2 1 (5.26%) Microsoft Excel
Business Applications
1 1 (5.26%) Dynamics CRM
Cloud Services
1 11 (57.89%) Azure
1 11 (57.89%) Microsoft 365
2 9 (47.37%) Entra ID
3 1 (5.26%) Dynamics 365
3 1 (5.26%) Power Platform
3 1 (5.26%) PowerApps
Communications & Networking
1 11 (57.89%) DNS
2 10 (52.63%) VPN
3 5 (26.32%) LAN
3 5 (26.32%) WAN
4 2 (10.53%) DHCP
4 2 (10.53%) Firewall
4 2 (10.53%) SAN
5 1 (5.26%) DECT
5 1 (5.26%) NAS
5 1 (5.26%) TCP/IP
5 1 (5.26%) VLAN
5 1 (5.26%) VoIP
Database & Business Intelligence
1 2 (10.53%) SQL Server
2 1 (5.26%) Power BI
General
1 12 (63.16%) Social Skills
2 10 (52.63%) Inclusion and Diversity
2 10 (52.63%) Law
3 3 (15.79%) Fire and Rescue
3 3 (15.79%) Police
4 1 (5.26%) Analytical Skills
4 1 (5.26%) Finance
4 1 (5.26%) Telecoms
Job Titles
1 10 (52.63%) Analyst
2 9 (47.37%) Support Analyst
3 4 (21.05%) Service Manager
4 3 (15.79%) Lead
5 2 (10.53%) 3rd Line Support
6 1 (5.26%) 2nd Line Engineer
6 1 (5.26%) 3rd Line Support Specialist
6 1 (5.26%) Customer Engineer
6 1 (5.26%) Customer Service Engineer
6 1 (5.26%) Customer Services Manager
6 1 (5.26%) Data Analyst
6 1 (5.26%) Data Centre Analyst
6 1 (5.26%) Data Centre Operations Analyst
6 1 (5.26%) IT Support
6 1 (5.26%) IT Support Specialist
6 1 (5.26%) ITSM Specialist
6 1 (5.26%) Operations Analyst
6 1 (5.26%) Senior
6 1 (5.26%) ServiceNow Specialist
6 1 (5.26%) Support Specialist
Libraries, Frameworks & Software Standards
1 1 (5.26%) LDAP
1 1 (5.26%) REST
1 1 (5.26%) SOAP
Miscellaneous
1 1 (5.26%) Analytical Mindset
1 1 (5.26%) CMDB
1 1 (5.26%) Data Centre
1 1 (5.26%) Driving Licence
1 1 (5.26%) Enterprise Cloud
Operating Systems
1 11 (57.89%) Windows
2 10 (52.63%) Windows 10
3 9 (47.37%) Mac OS
4 7 (36.84%) Linux
5 1 (5.26%) CentOS
5 1 (5.26%) Red Hat Enterprise Linux
5 1 (5.26%) Windows Server
5 1 (5.26%) Windows Server 2019
Processes & Methodologies
1 11 (57.89%) Customer Service
2 10 (52.63%) ITSM
2 10 (52.63%) Problem-Solving
3 5 (26.32%) Service Delivery
4 3 (15.79%) Business Forecasting
4 3 (15.79%) Planning and Forecasting
5 2 (10.53%) DevOps
5 2 (10.53%) Roadmaps
6 1 (5.26%) CI/CD
6 1 (5.26%) Continuous Improvement
6 1 (5.26%) Cost Optimisation
6 1 (5.26%) Cybersecurity
6 1 (5.26%) Data Centre Operations
6 1 (5.26%) Defect Management
6 1 (5.26%) Infrastructure as Code
6 1 (5.26%) Migration
6 1 (5.26%) Product Management
6 1 (5.26%) Service Management
6 1 (5.26%) Task Automation
6 1 (5.26%) Technical Leadership
Programming Languages
1 2 (10.53%) PowerShell
1 2 (10.53%) SQL
2 1 (5.26%) Java
Qualifications
1 2 (10.53%) Degree
1 2 (10.53%) MCSA
1 2 (10.53%) Microsoft Certification
2 1 (5.26%) A+ Certification
2 1 (5.26%) CCNA
2 1 (5.26%) Cisco Certification
2 1 (5.26%) Computer Science Degree
2 1 (5.26%) Dell Certification
2 1 (5.26%) Network+ Certification
Quality Assurance & Compliance
1 4 (21.05%) SLA
2 1 (5.26%) ISO/IEC 27001
System Software
1 11 (57.89%) Active Directory
2 2 (10.53%) Hyper-V
2 2 (10.53%) VMware Infrastructure
3 1 (5.26%) VMware ESXi
Systems Management
1 9 (47.37%) Microsoft Intune
2 2 (10.53%) Ansible
3 1 (5.26%) Single Sign-On
3 1 (5.26%) WSUS
Vendors
1 16 (84.21%) Microsoft
2 9 (47.37%) Okta
3 2 (10.53%) Cisco
3 2 (10.53%) HP
3 2 (10.53%) Red Hat
3 2 (10.53%) VMware
4 1 (5.26%) Dell
4 1 (5.26%) EMC
4 1 (5.26%) Fujitsu
4 1 (5.26%) Juniper
4 1 (5.26%) Mitel
4 1 (5.26%) NetApp
4 1 (5.26%) ServiceNow
4 1 (5.26%) Veeam
4 1 (5.26%) Veritas