Period
to 20 April 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 April 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
20 Apr 2021
Same period 2020 Same period 2019
Rank 94 47 48
Rank change year-on-year -47 +1 -2
Permanent jobs citing ITIL 1,077 2,368 3,287
As % of all permanent jobs advertised in London 3.45% 5.22% 5.41%
As % of the Processes & Methodologies category 3.69% 5.56% 5.83%
Number of salaries quoted 943 1,894 2,636
10th Percentile £33,700 £30,000 £28,500
25th Percentile £45,000 £41,250 £36,250
Median annual salary (50th Percentile) £57,500 £55,000 £50,000
Median % change year-on-year +4.55% +10.00% -0.99%
75th Percentile £75,000 £70,625 £66,250
90th Percentile £88,500 £83,750 £80,500
England median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 29,222 42,555 56,389
As % of all permanent IT jobs advertised in London 93.69% 93.82% 92.82%
Number of salaries quoted 23,291 34,573 46,080
10th Percentile £42,500 £37,500 £36,250
25th Percentile £52,500 £50,000 £47,500
Median annual salary (50th Percentile) £70,000 £65,000 £63,000
Median % change year-on-year +7.69% +3.17% +5.00%
75th Percentile £87,500 £85,000 £81,250
90th Percentile £105,000 £101,250 £96,250
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 20 April 2021.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 20 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -38 208 £55,000 +6.80% 49
West London +17 63 £52,500 +10.53% 20
South London -10 50 £50,000 -9.91% 6
East London +9 17 £43,500 -7.52% 16
North London 0 2 £39,563 -6.91% 2
ITIL
England

For the 6 months to 20 April 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 437 (40.58%) Microsoft
2 353 (32.78%) Windows
3 327 (30.36%) Finance
4 319 (29.62%) Microsoft 365
5 296 (27.48%) Azure
6 289 (26.83%) Active Directory
7 218 (20.24%) Agile Software Development
8 212 (19.68%) Service Delivery
9 200 (18.57%) Service Management
10 170 (15.78%) Windows Server
11 162 (15.04%) Degree
11 162 (15.04%) PowerShell
12 153 (14.21%) Problem-Solving
13 150 (13.93%) VMware
14 145 (13.46%) Windows 10
15 140 (13.00%) SQL
16 139 (12.91%) Cisco
17 135 (12.53%) ITSM
18 132 (12.26%) Microsoft Office
18 132 (12.26%) DevOps
19 126 (11.70%) AWS
20 123 (11.42%) Change Management
21 122 (11.33%) ServiceNow
21 122 (11.33%) Analytical Skills
22 120 (11.14%) ITIL Certification
23 119 (11.05%) SLA
24 118 (10.96%) SCCM
25 116 (10.77%) Project Management
26 115 (10.68%) Problem Management
27 113 (10.49%) Linux

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (9.10%) SharePoint
2 51 (4.74%) Confluence
3 45 (4.18%) MS Exchange
4 18 (1.67%) Skype for Business
5 12 (1.11%) Tomcat
6 11 (1.02%) Oracle SOA Suite
7 9 (0.84%) Apache
7 9 (0.84%) CMS
8 8 (0.74%) Sitecore CMS
9 7 (0.65%) IIS
9 7 (0.65%) WebLogic
10 6 (0.56%) Exchange Server 2010
11 5 (0.46%) Sitefinity
12 3 (0.28%) Anypoint
12 3 (0.28%) Elasticsearch
12 3 (0.28%) IBM Notes
12 3 (0.28%) Mule
12 3 (0.28%) Mule ESB
12 3 (0.28%) Oracle Application Server
13 2 (0.19%) Blackberry Enterprise Server
Applications
1 132 (12.26%) Microsoft Office
2 44 (4.09%) Microsoft Excel
3 30 (2.79%) MS Visio
4 22 (2.04%) Microsoft PowerPoint
5 11 (1.02%) InVision
6 6 (0.56%) Camtasia
7 4 (0.37%) Microsoft Project
8 1 (0.093%) Photoshop
Business Applications
1 21 (1.95%) Remedy ITSM
2 14 (1.30%) Dynamics CRM
3 8 (0.74%) NetSuite
4 3 (0.28%) SAP S/4HANA
4 3 (0.28%) Sparx Enterprise Architect
5 2 (0.19%) Dynamics AX
5 2 (0.19%) Oracle Payroll
5 2 (0.19%) SAP PP
6 1 (0.093%) Elite 3E
6 1 (0.093%) Northgate Housing
6 1 (0.093%) Oracle Assets
6 1 (0.093%) Oracle Cash Management
6 1 (0.093%) Oracle EBS R12
6 1 (0.093%) Oracle ERP
6 1 (0.093%) Oracle Financials
6 1 (0.093%) Oracle General Ledger
6 1 (0.093%) Oracle Payables
6 1 (0.093%) Oracle Receivables
6 1 (0.093%) Temenos T24
Cloud Services
1 319 (29.62%) Microsoft 365
2 296 (27.48%) Azure
3 126 (11.70%) AWS
4 76 (7.06%) Azure Active Directory
5 71 (6.59%) SaaS
6 45 (4.18%) IaaS
6 45 (4.18%) PaaS
7 39 (3.62%) Power Platform
8 36 (3.34%) Dynamics 365
9 22 (2.04%) GCP
10 18 (1.67%) OneDrive
11 14 (1.30%) Amazon EC2
11 14 (1.30%) Amazon S3
11 14 (1.30%) Mimecast
12 12 (1.11%) Amazon ECS
12 12 (1.11%) Amazon EKS
12 12 (1.11%) AWS CloudFormation
13 10 (0.93%) Route 53
14 7 (0.65%) Slack
15 6 (0.56%) Power Automate
Communications & Networking
1 109 (10.12%) Firewall
2 99 (9.19%) DNS
3 91 (8.45%) DHCP
3 91 (8.45%) VPN
4 70 (6.50%) WAN
5 64 (5.94%) LAN
6 61 (5.66%) TCP/IP
7 40 (3.71%) Network Security
8 36 (3.34%) VoIP
9 30 (2.79%) SAN
10 29 (2.69%) Internet
11 28 (2.60%) BGP
12 26 (2.41%) Skype
12 26 (2.41%) Wireless
13 22 (2.04%) NetScaler
13 22 (2.04%) SD-WAN
14 21 (1.95%) OSPF
14 21 (1.95%) VLAN
14 21 (1.95%) Wi-Fi
15 20 (1.86%) F5 BIG-IP LTM
Database & Business Intelligence
1 65 (6.04%) SQL Server
2 25 (2.32%) MongoDB
3 19 (1.76%) SQL Server Reporting Services
4 14 (1.30%) Data Warehouse
5 13 (1.21%) SQL Server Integration Services
6 11 (1.02%) Power BI
7 8 (0.74%) Amazon RDS
7 8 (0.74%) Data Lake
7 8 (0.74%) MySQL
7 8 (0.74%) Relational Database
8 6 (0.56%) Amazon Athena
8 6 (0.56%) Amazon Redshift
9 5 (0.46%) Big Data
10 4 (0.37%) Tableau
11 3 (0.28%) Azure SQL Database
11 3 (0.28%) Oracle BI Publisher
11 3 (0.28%) Oracle Database
11 3 (0.28%) QlikView
12 2 (0.19%) Qlik Sense
12 2 (0.19%) SQL Server Analysis Services
Development Applications
1 89 (8.26%) JIRA
2 49 (4.55%) Jenkins
3 37 (3.44%) Git (software)
4 27 (2.51%) Maven
5 26 (2.41%) Gradle
6 22 (2.04%) Artifactory
6 22 (2.04%) Mocha
7 11 (1.02%) JUnit
7 11 (1.02%) Mockito
7 11 (1.02%) Selenium
8 7 (0.65%) Cucumber
8 7 (0.65%) GitLab
9 6 (0.56%) Postman
9 6 (0.56%) SonarQube
10 5 (0.46%) Bitbucket
10 5 (0.46%) MSI
10 5 (0.46%) Sonatype Nexus
11 4 (0.37%) SQL Server Management Studio (SSMS)
12 2 (0.19%) Ant
12 2 (0.19%) Eclipse
General
1 327 (30.36%) Finance
2 77 (7.15%) Banking
3 74 (6.87%) Legal
4 65 (6.04%) Law
5 23 (2.14%) Retail
6 20 (1.86%) Public Sector
7 19 (1.76%) Telecoms
8 15 (1.39%) Advertising
9 13 (1.21%) Marketing
10 8 (0.74%) Financial Institution
10 8 (0.74%) Housing Association
10 8 (0.74%) Local Government
11 7 (0.65%) Back Office
12 6 (0.56%) Digital Economy
12 6 (0.56%) Manufacturing
12 6 (0.56%) Pharmaceutical
13 5 (0.46%) Aerospace
13 5 (0.46%) Billing
13 5 (0.46%) Investment Banking
14 4 (0.37%) Retail Banking
Job Titles
1 239 (22.19%) Analyst
2 110 (10.21%) Service Manager
3 85 (7.89%) Support Analyst
4 81 (7.52%) IT Manager
5 78 (7.24%) Service Analyst
6 77 (7.15%) Architect
7 73 (6.78%) Support Engineer
8 66 (6.13%) Applications Support
9 65 (6.04%) Delivery Manager
10 61 (5.66%) IT Analyst
11 51 (4.74%) Service Delivery Manager
12 48 (4.46%) Developer
12 48 (4.46%) Infrastructure Engineer
13 44 (4.09%) IT Support
14 42 (3.90%) Consultant
15 39 (3.62%) Service Desk Analyst
16 34 (3.16%) Applications Support Analyst
17 32 (2.97%) Financial Analyst
18 31 (2.88%) Network Engineer
18 31 (2.88%) Team Leader
Libraries, Frameworks & Software Standards
1 44 (4.09%) Web Services
2 34 (3.16%) .NET
2 34 (3.16%) XML
3 28 (2.60%) SOAP
4 27 (2.51%) Node.js
5 26 (2.41%) Middleware
6 24 (2.23%) HTML
6 24 (2.23%) JSON
7 23 (2.14%) CSS
8 22 (2.04%) React
9 21 (1.95%) LDAP
10 20 (1.86%) Ajax
11 15 (1.39%) REST
12 14 (1.30%) AngularJS
12 14 (1.30%) Spring
13 11 (1.02%) DHTML
13 11 (1.02%) JAXP
13 11 (1.02%) JSP
13 11 (1.02%) Servlets
13 11 (1.02%) XSLT
Miscellaneous
1 122 (11.33%) Analytical Skills
2 93 (8.64%) Management Information System
3 59 (5.48%) Self-Motivation
4 55 (5.11%) Data Centre
5 38 (3.53%) Organisational Skills
6 31 (2.88%) Enterprise Software
7 30 (2.79%) Replication
8 28 (2.60%) CMDB
9 27 (2.51%) Cyberthreat
9 27 (2.51%) User Experience
10 23 (2.14%) N-Tier
11 21 (1.95%) Cloud Native
12 19 (1.76%) Video Conferencing
13 17 (1.58%) Blackberry
14 14 (1.30%) Reinsurance
15 13 (1.21%) Clustering
16 11 (1.02%) SWIFT
16 11 (1.02%) Virtual Team
17 10 (0.93%) PMI
18 9 (0.84%) Mobile App
Operating Systems
1 353 (32.78%) Windows
2 170 (15.78%) Windows Server
3 145 (13.46%) Windows 10
4 113 (10.49%) Linux
5 49 (4.55%) Windows Server 2012
6 48 (4.46%) Windows Server 2016
7 39 (3.62%) Unix
7 39 (3.62%) Windows Server 2019
8 35 (3.25%) Windows 7
9 34 (3.16%) Apple iOS
9 34 (3.16%) Windows Server 2008
10 32 (2.97%) Android
11 22 (2.04%) Mac OS X
12 21 (1.95%) Red Hat Enterprise Linux
13 13 (1.21%) Mac OS
14 8 (0.74%) Ubuntu
15 7 (0.65%) Windows 8
16 3 (0.28%) CentOS
16 3 (0.28%) VMS
17 1 (0.093%) AIX
Processes & Methodologies
1 218 (20.24%) Agile Software Development
2 212 (19.68%) Service Delivery
3 200 (18.57%) Service Management
4 153 (14.21%) Problem-Solving
5 135 (12.53%) ITSM
6 132 (12.26%) DevOps
7 123 (11.42%) Change Management
8 116 (10.77%) Project Management
9 115 (10.68%) Problem Management
10 109 (10.12%) Continuous Improvement
11 95 (8.82%) Stakeholder Management
12 79 (7.34%) Incident Management
12 79 (7.34%) Information Security
12 79 (7.34%) Project Delivery
13 75 (6.96%) ITIL V3
14 73 (6.78%) Infrastructure Engineering
15 65 (6.04%) Migration
16 60 (5.57%) Scrum
17 56 (5.20%) Risk Management
18 55 (5.11%) Cybersecurity
Programming Languages
1 162 (15.04%) PowerShell
2 140 (13.00%) SQL
3 47 (4.36%) Java
4 44 (4.09%) JavaScript
4 44 (4.09%) Python
5 29 (2.69%) C
6 22 (2.04%) Java 8
7 18 (1.67%) Bash Shell
8 17 (1.58%) Perl
8 17 (1.58%) PL/SQL
9 16 (1.49%) T-SQL
10 14 (1.30%) C#
11 7 (0.65%) Shell Script
12 6 (0.56%) Groovy
13 5 (0.46%) Go
14 4 (0.37%) VBScript
15 3 (0.28%) AWK
15 3 (0.28%) PHP
15 3 (0.28%) sed
16 2 (0.19%) Korn
Qualifications
1 162 (15.04%) Degree
2 120 (11.14%) ITIL Certification
3 73 (6.78%) Security Cleared
4 65 (6.04%) ITIL Foundation Certificate
5 63 (5.85%) Cisco Certification
6 53 (4.92%) Microsoft Certification
7 52 (4.83%) SC Cleared
8 42 (3.90%) CISSP
9 39 (3.62%) CCNA
10 33 (3.06%) MCSE
11 29 (2.69%) CCNP
12 28 (2.60%) CISA
13 24 (2.23%) CISM
13 24 (2.23%) Computer Science Degree
14 18 (1.67%) PMI Certification
15 17 (1.58%) PMP
16 16 (1.49%) MCP
17 15 (1.39%) MOS
18 14 (1.30%) A+ Certification
19 12 (1.11%) RHCE
Quality Assurance & Compliance
1 119 (11.05%) SLA
2 80 (7.43%) ISO/IEC 27001
3 70 (6.50%) COBIT
4 34 (3.16%) PCI DSS
5 30 (2.79%) GDPR
6 29 (2.69%) NIST
7 20 (1.86%) QA
8 19 (1.76%) GRC
9 16 (1.49%) Cyber Essentials
10 11 (1.02%) ISO/IEC 20000
11 9 (0.84%) Cyber Essentials PLUS
12 6 (0.56%) ISO 9001
12 6 (0.56%) PMO
12 6 (0.56%) Sarbanes-Oxley
13 3 (0.28%) Data Quality
13 3 (0.28%) ISO 22301
13 3 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 2 (0.19%) Actionable Recommendations
14 2 (0.19%) ITGC
14 2 (0.19%) SOC 2
System Software
1 289 (26.83%) Active Directory
2 103 (9.56%) VMware Infrastructure
3 43 (3.99%) XenDesktop
4 39 (3.62%) Docker
5 33 (3.06%) Hyper-V
6 24 (2.23%) XenApp
7 19 (1.76%) vSphere
8 16 (1.49%) Virtual Machines
8 16 (1.49%) VMware ESXi
9 13 (1.21%) Virtual Desktop
10 8 (0.74%) Firmware
10 8 (0.74%) Virtual Servers
10 8 (0.74%) VMware Server
11 7 (0.65%) Microsoft App-V
12 6 (0.56%) VMware NSX
13 5 (0.46%) Veritas Cluster Server
14 4 (0.37%) DFS Replication
14 4 (0.37%) Microsoft Virtual Server
14 4 (0.37%) Samba
14 4 (0.37%) Xen
Systems Management
1 118 (10.96%) SCCM
2 71 (6.59%) Microsoft Intune
3 49 (4.55%) Kubernetes
4 29 (2.69%) Ansible
5 25 (2.32%) Single Sign-On
6 23 (2.14%) Puppet
7 22 (2.04%) Terraform
8 21 (1.95%) SCOM
9 15 (1.39%) Nagios
10 13 (1.21%) Opscode Chef
11 11 (1.02%) Control-M
11 11 (1.02%) Failover Clustering
12 10 (0.93%) vCenter Server
13 9 (0.84%) HP UCMDB
14 7 (0.65%) AirWatch
14 7 (0.65%) Cisco CUCM
14 7 (0.65%) Prometheus
15 6 (0.56%) Grafana
15 6 (0.56%) WSUS
16 5 (0.46%) McAfee ePO
Vendors
1 437 (40.58%) Microsoft
2 150 (13.93%) VMware
3 139 (12.91%) Cisco
4 122 (11.33%) ServiceNow
5 111 (10.31%) Citrix
6 46 (4.27%) Oracle
7 45 (4.18%) Apple
8 40 (3.71%) Meraki
9 34 (3.16%) IBM
10 33 (3.06%) HP
11 25 (2.32%) CheckPoint
11 25 (2.32%) F5
12 22 (2.04%) Red Hat
13 21 (1.95%) Remedy
14 20 (1.86%) Palo Alto
15 18 (1.67%) BMC
15 18 (1.67%) iManage
16 14 (1.30%) SolarWinds
17 13 (1.21%) Google
18 11 (1.02%) NetApp