Period
to 30 September 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 30 September 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
30 Sep 2020
Same period 2019 Same period 2018
Rank 65 53 54
Rank change year-on-year -12 +1 -14
Permanent jobs citing ITIL 879 2,856 3,569
As % of all permanent jobs advertised in London 4.45% 5.16% 5.28%
As % of the Processes & Methodologies category 4.77% 5.54% 5.70%
Number of salaries quoted 786 2,397 2,909
Median annual salary £60,000 £54,500 £50,000
Median salary % change year-on-year +10.09% +9.00% -4.76%
10th Percentile £37,500 £29,750 £28,000
90th Percentile £85,000 £82,500 £81,250
England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 18,432 51,559 62,660
As % of all permanent IT jobs advertised in London 93.31% 93.17% 92.70%
Number of salaries quoted 15,216 41,500 50,265
Median annual salary £70,000 £65,000 £62,500
Median salary % change year-on-year +7.69% +4.00% +4.17%
10th Percentile £42,500 £36,250 £35,000
90th Percentile £109,000 £97,500 £95,000
England median annual salary £57,500 £52,500 £51,000
% change year-on-year +9.52% +2.94% +2.00%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 30 September 2020.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 30 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +1 237 £60,000 +14.29% 18
South London -14 43 £60,000 +9.09% 1
West London +6 33 £55,000 -8.33% 8
East London +9 14 £58,000 +39.76% 5
North London +2 4 £50,000 +42.86%
ITIL
England

For the 6 months to 30 September 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 318 (36.18%) Finance
2 311 (35.38%) Microsoft
3 264 (30.03%) Windows
4 214 (24.35%) Active Directory
5 198 (22.53%) VMware
6 193 (21.96%) Service Management
7 190 (21.62%) Office 365
8 182 (20.71%) Azure
9 178 (20.25%) ITSM
10 141 (16.04%) VMware Infrastructure
11 133 (15.13%) Change Management
12 131 (14.90%) Agile Software Development
13 125 (14.22%) Windows Server
14 123 (13.99%) Cisco
15 119 (13.54%) SLA
16 118 (13.42%) ITIL Certification
17 112 (12.74%) Linux
18 110 (12.51%) Service Delivery
19 108 (12.29%) Problem Management
20 107 (12.17%) Information Security
21 105 (11.95%) Project Management
22 104 (11.83%) Problem-Solving
23 98 (11.15%) DevOps
24 96 (10.92%) Windows 10
24 96 (10.92%) AWS
25 95 (10.81%) ITIL V3
26 93 (10.58%) Degree
26 93 (10.58%) Cybersecurity
26 93 (10.58%) Firewall
27 92 (10.47%) ServiceNow

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (8.42%) SharePoint
2 53 (6.03%) Skype for Business
3 30 (3.41%) MS Exchange
4 19 (2.16%) Oracle Workflow
5 18 (2.05%) Confluence
5 18 (2.05%) IIS
6 12 (1.37%) Exchange Server 2010
7 11 (1.25%) SharePoint 2013
8 9 (1.02%) Exchange Server 2013
9 7 (0.80%) Apache
9 7 (0.80%) CMS
10 5 (0.57%) Blackberry Enterprise Server
10 5 (0.57%) WebSphere
11 4 (0.46%) Elasticsearch
11 4 (0.46%) Exchange Server 2007
11 4 (0.46%) SAS
11 4 (0.46%) WebLogic
12 3 (0.34%) Hyperledger
12 3 (0.34%) Tomcat
12 3 (0.34%) WildFly
Applications
1 85 (9.67%) Microsoft Office
2 20 (2.28%) MS Visio
3 16 (1.82%) Microsoft Excel
4 8 (0.91%) Microsoft PowerPoint
5 7 (0.80%) Microsoft Project
Business Applications
1 33 (3.75%) Remedy ITSM
2 11 (1.25%) Dynamics CRM
3 7 (0.80%) Siebel CRM
4 6 (0.68%) Oracle Applications
4 6 (0.68%) Oracle EBS
5 5 (0.57%) Dynamics AX
6 4 (0.46%) Oracle Financials
6 4 (0.46%) Oracle General Ledger
6 4 (0.46%) Oracle Internet Expenses
6 4 (0.46%) Oracle Payables
6 4 (0.46%) Oracle Receivables
7 3 (0.34%) Elite 3E
8 2 (0.23%) Oracle EBS R12
8 2 (0.23%) Sparx Enterprise Architect
9 1 (0.11%) Dynamics GP
9 1 (0.11%) Epicor Tropos
9 1 (0.11%) NetSuite
9 1 (0.11%) Sentinel
Cloud Services
1 190 (21.62%) Office 365
2 182 (20.71%) Azure
3 96 (10.92%) AWS
4 43 (4.89%) Azure Active Directory
5 22 (2.50%) SaaS
6 21 (2.39%) Route 53
7 20 (2.28%) PaaS
8 19 (2.16%) Amazon EC2
9 17 (1.93%) Amazon S3
9 17 (1.93%) IaaS
10 16 (1.82%) Amazon ELB
10 16 (1.82%) Virtual Private Cloud
11 15 (1.71%) Mimecast
12 13 (1.48%) Power Platform
13 11 (1.25%) Dynamics 365
13 11 (1.25%) GCP
13 11 (1.25%) OneDrive
14 8 (0.91%) Slack
15 6 (0.68%) GitHub
16 4 (0.46%) Serverless
Communications & Networking
1 93 (10.58%) Firewall
2 89 (10.13%) DNS
3 78 (8.87%) WAN
4 70 (7.96%) VPN
5 66 (7.51%) LAN
6 64 (7.28%) DHCP
7 60 (6.83%) Skype
8 52 (5.92%) TCP/IP
9 41 (4.66%) SAN
10 39 (4.44%) Network Security
11 30 (3.41%) BGP
11 30 (3.41%) OSPF
12 26 (2.96%) MPLS
13 25 (2.84%) Unified Communications
13 25 (2.84%) VLAN
14 23 (2.62%) Wireless
15 20 (2.28%) Cisco Nexus
15 20 (2.28%) Multicast
16 19 (2.16%) VoIP
17 18 (2.05%) WebEx
Database & Business Intelligence
1 51 (5.80%) SQL Server
2 20 (2.28%) Amazon RDS
3 12 (1.37%) SQL Server 2012
4 10 (1.14%) Power BI
5 8 (0.91%) MySQL
5 8 (0.91%) PostgreSQL
6 7 (0.80%) Relational Database
6 7 (0.80%) Siebel EIM
6 7 (0.80%) SQL Server Integration Services
7 6 (0.68%) Blockchain
7 6 (0.68%) Data Warehouse
7 6 (0.68%) DB2
7 6 (0.68%) Oracle Database
8 5 (0.57%) SQL Server 2008
8 5 (0.57%) SQL Server Reporting Services
9 4 (0.46%) Big Data
9 4 (0.46%) RDBMS
10 3 (0.34%) CouchDB
10 3 (0.34%) Oracle Exadata
11 2 (0.23%) NoSQL
Development Applications
1 63 (7.17%) JIRA
2 24 (2.73%) Git (software)
3 7 (0.80%) Team Foundation Server
4 6 (0.68%) GitLab
4 6 (0.68%) Sonatype Nexus
5 3 (0.34%) Bitbucket
5 3 (0.34%) Selenium
5 3 (0.34%) Visual Studio
6 2 (0.23%) Cucumber
6 2 (0.23%) Jenkins
6 2 (0.23%) SQL Server Management Studio (SSMS)
6 2 (0.23%) Subversion
7 1 (0.11%) Firebug
7 1 (0.11%) Octopus Deploy
7 1 (0.11%) TeamCity
7 1 (0.11%) Visual Studio Team System
General
1 318 (36.18%) Finance
2 68 (7.74%) Banking
3 32 (3.64%) Law
4 27 (3.07%) Legal
4 27 (3.07%) Telecoms
5 19 (2.16%) Italian Language
6 18 (2.05%) Financial Institution
6 18 (2.05%) Retail
7 9 (1.02%) Local Government
7 9 (1.02%) Public Sector
8 7 (0.80%) Advertising
8 7 (0.80%) Back Office
9 4 (0.46%) French Language
9 4 (0.46%) Games
9 4 (0.46%) General Ledger
10 3 (0.34%) International Banking
10 3 (0.34%) Investment Banking
10 3 (0.34%) Manufacturing
10 3 (0.34%) Marketing
11 2 (0.23%) Front Office
Job Titles
1 126 (14.33%) Analyst
2 67 (7.62%) Infrastructure Engineer
3 64 (7.28%) Consultant
4 57 (6.48%) Network Engineer
5 55 (6.26%) Service Manager
6 52 (5.92%) Support Engineer
7 40 (4.55%) Applications Support
8 38 (4.32%) Support Manager
9 35 (3.98%) Administrator
9 35 (3.98%) IT Manager
9 35 (3.98%) Senior Network Engineer
9 35 (3.98%) Support Analyst
10 32 (3.64%) ITIL Manager
11 30 (3.41%) Service Analyst
12 29 (3.30%) Incident Manager
12 29 (3.30%) Team Leader
13 28 (3.19%) Senior Consultant
14 27 (3.07%) Architect
14 27 (3.07%) Developer
14 27 (3.07%) Hyper-V Engineer
Libraries, Frameworks & Software Standards
1 20 (2.28%) Web Services
2 18 (2.05%) .NET
2 18 (2.05%) HTML
3 17 (1.93%) CSS
4 15 (1.71%) XMPP
5 14 (1.59%) 802.1X
5 14 (1.59%) REST
5 14 (1.59%) SOAP
6 11 (1.25%) XML
7 10 (1.14%) LDAP
8 8 (0.91%) Ajax
8 8 (0.91%) Flash
8 8 (0.91%) HTML5
9 7 (0.80%) CSS3
9 7 (0.80%) JSON
9 7 (0.80%) Middleware
10 5 (0.57%) .NET Framework
10 5 (0.57%) AngularJS
10 5 (0.57%) ASP.NET
11 4 (0.46%) Elastic Stack
Miscellaneous
1 64 (7.28%) Data Centre
2 57 (6.48%) Management Information System
3 50 (5.69%) Analytical Skills
4 46 (5.23%) Public Cloud
5 26 (2.96%) CMDB
6 20 (2.28%) Enterprise Software
7 19 (2.16%) Reinsurance
8 18 (2.05%) Private Cloud
9 16 (1.82%) Self-Motivation
10 15 (1.71%) Clustering
11 14 (1.59%) User Experience
12 13 (1.48%) Replication
13 12 (1.37%) Video Conferencing
14 11 (1.25%) Hedge funds
15 8 (0.91%) EMC VNX
15 8 (0.91%) Security Operations Centre
16 7 (0.80%) Blackberry
16 7 (0.80%) Hybrid Cloud
17 6 (0.68%) IBM XIV
17 6 (0.68%) Smartphone
Operating Systems
1 264 (30.03%) Windows
2 125 (14.22%) Windows Server
3 112 (12.74%) Linux
4 96 (10.92%) Windows 10
5 45 (5.12%) Unix
6 34 (3.87%) Windows 7
7 29 (3.30%) Windows Server 2012
8 24 (2.73%) Windows Server 2016
9 23 (2.62%) Windows Server 2008
10 20 (2.28%) Mac OS X
11 15 (1.71%) Red Hat Enterprise Linux
12 12 (1.37%) Windows 8
13 10 (1.14%) Android
13 10 (1.14%) Windows Server 2019
14 9 (1.02%) Oracle Linux
15 8 (0.91%) Windows Server 2003
16 7 (0.80%) Apple iOS
17 4 (0.46%) Mac OS
18 2 (0.23%) CentOS
18 2 (0.23%) Windows XP
Processes & Methodologies
1 193 (21.96%) Service Management
2 178 (20.25%) ITSM
3 133 (15.13%) Change Management
4 131 (14.90%) Agile Software Development
5 110 (12.51%) Service Delivery
6 108 (12.29%) Problem Management
7 107 (12.17%) Information Security
8 105 (11.95%) Project Management
9 104 (11.83%) Problem-Solving
10 98 (11.15%) DevOps
11 95 (10.81%) ITIL V3
12 93 (10.58%) Cybersecurity
13 90 (10.24%) Stakeholder Management
14 84 (9.56%) Infrastructure Engineering
15 73 (8.30%) Project Delivery
16 70 (7.96%) Mentoring
17 68 (7.74%) Incident Management
18 60 (6.83%) Configuration Management
19 51 (5.80%) PRINCE2
20 50 (5.69%) Security Operations
Programming Languages
1 89 (10.13%) PowerShell
2 77 (8.76%) SQL
3 34 (3.87%) Java
4 30 (3.41%) Python
5 26 (2.96%) JavaScript
6 16 (1.82%) C
7 8 (0.91%) Bash Shell
8 7 (0.80%) PL/SQL
9 6 (0.68%) C#
9 6 (0.68%) Perl
10 5 (0.57%) T-SQL
11 4 (0.46%) R
12 3 (0.34%) PHP
12 3 (0.34%) Shell Script
12 3 (0.34%) XPath
13 2 (0.23%) C++
13 2 (0.23%) COBOL
13 2 (0.23%) JCL
13 2 (0.23%) Korn
13 2 (0.23%) VBScript
Qualifications
1 118 (13.42%) ITIL Certification
2 93 (10.58%) Degree
3 79 (8.99%) Cisco Certification
4 66 (7.51%) CISSP
5 49 (5.57%) CCNP
6 38 (4.32%) Microsoft Certification
7 37 (4.21%) CCNA
8 32 (3.64%) CompTIA Security+
9 28 (3.19%) ITIL Foundation Certificate
10 24 (2.73%) PMP
11 23 (2.62%) CISM
11 23 (2.62%) MCSE
12 22 (2.50%) Security Cleared
13 17 (1.93%) SC Cleared
14 16 (1.82%) ISO 27001 Lead Implementer
15 13 (1.48%) Citrix Certification
16 12 (1.37%) MCP
17 11 (1.25%) MCSA
18 10 (1.14%) Check Point Certification
19 9 (1.02%) PMI Certification
Quality Assurance & Compliance
1 119 (13.54%) SLA
2 71 (8.08%) ISO/IEC 27001
3 64 (7.28%) NIST
4 39 (4.44%) COBIT
5 22 (2.50%) QA
6 19 (2.16%) GDPR
7 17 (1.93%) ISO 31000
8 14 (1.59%) PCI DSS
9 7 (0.80%) Sarbanes-Oxley
10 6 (0.68%) Cyber Essentials
11 5 (0.57%) PMO
12 4 (0.46%) ISO 9001
12 4 (0.46%) ISO/IEC 20000
13 3 (0.34%) COSO
13 3 (0.34%) Data Quality
13 3 (0.34%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 1 (0.11%) GxP
14 1 (0.11%) HMG Security Policy Framework
14 1 (0.11%) ISO/IEC 27005
14 1 (0.11%) NCSC
System Software
1 214 (24.35%) Active Directory
2 141 (16.04%) VMware Infrastructure
3 87 (9.90%) Hyper-V
4 30 (3.41%) VMware ESXi
5 28 (3.19%) vSphere
6 20 (2.28%) Virtual Desktop
7 17 (1.93%) Virtual Machines
8 11 (1.25%) XenApp
9 8 (0.91%) XenDesktop
10 7 (0.80%) Terminal Server
11 6 (0.68%) NFS
12 5 (0.57%) Docker
13 4 (0.46%) Firmware
14 3 (0.34%) VMware Server
15 2 (0.23%) BitLocker
15 2 (0.23%) Microsoft App-V
15 2 (0.23%) Time Sharing Option
16 1 (0.11%) Active Directory Lightweight Directory Services
16 1 (0.11%) Oracle RAC
16 1 (0.11%) Terminal Services
Systems Management
1 85 (9.67%) SCCM
2 37 (4.21%) Microsoft Intune
3 29 (3.30%) SCOM
4 24 (2.73%) Ansible
5 15 (1.71%) Opscode Chef
6 13 (1.48%) Kubernetes
6 13 (1.48%) Puppet
7 12 (1.37%) Nagios
7 12 (1.37%) SCVMM
8 11 (1.25%) Backup Exec
8 11 (1.25%) PowerCLI
9 10 (1.14%) Single Sign-On
9 10 (1.14%) Terraform
10 8 (0.91%) Cisco CUCM
11 7 (0.80%) Tivoli
12 6 (0.68%) Tivoli Monitoring
12 6 (0.68%) WSUS
13 4 (0.46%) NetBackup
13 4 (0.46%) ServiceCenter
14 3 (0.34%) HP Quality Center
Vendors
1 311 (35.38%) Microsoft
2 198 (22.53%) VMware
3 123 (13.99%) Cisco
4 92 (10.47%) ServiceNow
5 79 (8.99%) HP
6 74 (8.42%) Citrix
7 52 (5.92%) Oracle
8 40 (4.55%) Remedy
9 38 (4.32%) CheckPoint
10 28 (3.19%) EMC
10 28 (3.19%) F5
11 25 (2.84%) Palo Alto
12 22 (2.50%) Dell
12 22 (2.50%) Meraki
12 22 (2.50%) NetApp
13 21 (2.39%) IBM
14 16 (1.82%) Hitachi
14 16 (1.82%) Red Hat
15 14 (1.59%) Infoblox
15 14 (1.59%) SolarWinds