Period
to 18 February 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 February 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > London
6 months to
18 Feb 2019
Same period 2018 Same period 2017
Rank 46 39 33
Rank change year-on-year -7 -6 -6
Permanent jobs citing ITIL 3,449 4,084 4,532
As % of all permanent IT jobs advertised in London 5.52% 5.89% 6.51%
As % of the Processes & Methodologies category 5.99% 6.33% 7.07%
Number of salaries quoted 2,707 3,358 3,697
London median annual salary £50,000 £52,500 £50,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £28,325 £29,425 £28,500
90th Percentile £82,500 £81,250 £76,650
England median annual salary £45,000 £45,000 £43,900
% change year-on-year - +2.51% -0.23%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 57,610 64,516 64,080
As % of all permanent IT jobs advertised in London 92.12% 93.03% 92.08%
Number of salaries quoted 46,484 52,794 54,300
London median annual salary £62,500 £60,000 £60,000
Median salary % change year-on-year +4.17% +0.00% +9.09%
10th Percentile £35,000 £35,000 £33,750
90th Percentile £95,000 £92,500 £90,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

The salary distribution of IT jobs citing ITIL in London over the 6 months to 18 February 2019.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 18 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -9 723 £49,250 -6.19% 119
South London +6 193 £47,500 -9.31% 9
West London +5 166 £55,000 +10.00% 64
East London +10 53 £47,500 -5.00% 13
North London +12 30 £55,000 -38.89% 7
ITIL
England

For the 6 months to 18 February 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 1,489 (43.17%) Windows
2 1,246 (36.13%) Microsoft
3 984 (28.53%) Finance
4 966 (28.01%) Active Directory
5 703 (20.38%) Service Management
6 647 (18.76%) Windows Server
7 626 (18.15%) VMware
8 603 (17.48%) SQL
9 594 (17.22%) Office 365
10 558 (16.18%) Service Delivery
11 550 (15.95%) Microsoft Office
12 531 (15.40%) Problem-Solving
13 490 (14.21%) PowerShell
14 483 (14.00%) Agile Software Development
15 451 (13.08%) Windows 10
16 444 (12.87%) Windows 7
17 442 (12.82%) ITSM
18 439 (12.73%) SLA
19 438 (12.70%) Citrix
20 422 (12.24%) Microsoft Azure
20 422 (12.24%) SCCM
21 419 (12.15%) Linux
21 419 (12.15%) Degree
22 415 (12.03%) VMware Infrastructure
23 406 (11.77%) SQL Server
24 388 (11.25%) Project Management
25 384 (11.13%) Banking
26 371 (10.76%) ITIL Certification
27 351 (10.18%) ITIL V3
28 346 (10.03%) Analytical Skills

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 301 (8.73%) MS Exchange
2 205 (5.94%) SharePoint
3 104 (3.02%) IIS
4 98 (2.84%) Skype for Business
5 92 (2.67%) Exchange Server 2010
6 88 (2.55%) Tomcat
7 73 (2.12%) Apache
8 60 (1.74%) Confluence
9 59 (1.71%) Exchange Server 2013
10 43 (1.25%) Exchange Server 2007
11 42 (1.22%) JBoss
12 28 (0.81%) WebSphere
13 21 (0.61%) BizTalk Server
13 21 (0.61%) CMS
13 21 (0.61%) OpenStack
14 18 (0.52%) Elasticsearch
15 17 (0.49%) Apache Solr
15 17 (0.49%) Blackberry Enterprise Server
15 17 (0.49%) IBM Domino
16 13 (0.38%) Exchange Server 2003
Applications
1 550 (15.95%) Microsoft Office
2 186 (5.39%) Microsoft Excel
3 64 (1.86%) Microsoft PowerPoint
4 62 (1.80%) MS Visio
5 33 (0.96%) Microsoft Project
6 22 (0.64%) Spreadsheet
7 7 (0.20%) AutoCAD
8 4 (0.12%) Camtasia
9 2 (0.058%) Acrobat
9 2 (0.058%) Adobe Premiere
9 2 (0.058%) Open Workbench
9 2 (0.058%) SPSS
10 1 (0.029%) 3ds Max
10 1 (0.029%) MicroStation
10 1 (0.029%) S-PLUS
Business Applications
1 42 (1.22%) Dynamics CRM
2 26 (0.75%) Remedy ITSM
3 16 (0.46%) Dynamics AX
4 11 (0.32%) Carpe Diem
5 10 (0.29%) SAP ERP
6 7 (0.20%) Dynamics NAV
7 6 (0.17%) Oracle EBS
7 6 (0.17%) Oracle Procure-to-Pay
8 5 (0.14%) Distributed Ledger
8 5 (0.14%) Dynamics GP
8 5 (0.14%) Maximo
8 5 (0.14%) NetSuite
8 5 (0.14%) Oracle Financials
9 4 (0.12%) Salesforce.com CRM
9 4 (0.12%) SAP BPC
9 4 (0.12%) SAP SD
9 4 (0.12%) Unit4 Business World
10 3 (0.087%) Infor SunSystems
10 3 (0.087%) Northgate Housing
10 3 (0.087%) Oracle Cash Management
Cloud Services
1 594 (17.22%) Office 365
2 422 (12.24%) Microsoft Azure
3 317 (9.19%) Amazon AWS
4 192 (5.57%) SaaS
5 114 (3.31%) Google Cloud Platform
6 65 (1.88%) IaaS
7 62 (1.80%) PaaS
8 61 (1.77%) Mimecast
9 48 (1.39%) Cloud Computing
10 33 (0.96%) Azure Active Directory
11 21 (0.61%) Slack
12 18 (0.52%) Adobe Creative Cloud
13 17 (0.49%) OneDrive
14 15 (0.43%) G Suite
14 15 (0.43%) Serverless
15 12 (0.35%) AWS CloudFormation
15 12 (0.35%) GitHub
16 11 (0.32%) Azure Data Factory
16 11 (0.32%) Data Lake Analytics
17 10 (0.29%) Virtual Private Cloud
Communications & Networking
1 319 (9.25%) Firewall
2 272 (7.89%) DNS
3 241 (6.99%) WAN
4 230 (6.67%) LAN
5 223 (6.47%) TCP/IP
6 204 (5.91%) SAN
7 175 (5.07%) DHCP
8 162 (4.70%) VPN
9 99 (2.87%) Internet
10 96 (2.78%) Skype
11 90 (2.61%) Network Security
12 83 (2.41%) VoIP
13 76 (2.20%) VLAN
14 63 (1.83%) Wireless
15 52 (1.51%) Wi-Fi
16 45 (1.30%) iSCSI
17 44 (1.28%) Cisco ASA
18 42 (1.22%) Remote Desktop
19 41 (1.19%) SSL
20 39 (1.13%) MPLS
Database & Business Intelligence
1 406 (11.77%) SQL Server
2 122 (3.54%) Relational Database
3 105 (3.04%) SQL Server Reporting Services
4 84 (2.44%) SQL Server 2016
5 80 (2.32%) SQL Server Integration Services
6 72 (2.09%) MySQL
7 66 (1.91%) Data Warehouse
8 62 (1.80%) Oracle Database
9 60 (1.74%) PostgreSQL
10 58 (1.68%) RDBMS
11 47 (1.36%) Power BI
12 45 (1.30%) SQL Server 2008
13 38 (1.10%) SQL Server Analysis Services
14 34 (0.99%) NoSQL
15 30 (0.87%) Amazon RDS
15 30 (0.87%) SQL Server 2012
16 27 (0.78%) Microsoft Analysis Services
16 27 (0.78%) SQL Server 2005
17 25 (0.72%) SQL Server 2014
18 23 (0.67%) Big Data
Development Applications
1 130 (3.77%) JIRA
2 92 (2.67%) Git (software)
3 60 (1.74%) Jenkins
4 49 (1.42%) WinDbg
5 34 (0.99%) Subversion
6 33 (0.96%) Team Foundation Server
7 28 (0.81%) TeamCity
7 28 (0.81%) Visual Studio Team System
8 23 (0.67%) HP UFT
9 16 (0.46%) Octopus Deploy
10 15 (0.43%) FrontPage
10 15 (0.43%) MSI
11 14 (0.41%) Bitbucket
12 13 (0.38%) Atlassian Bamboo
12 13 (0.38%) Oracle Forms
12 13 (0.38%) Visual Studio
13 12 (0.35%) InstallShield
13 12 (0.35%) Maven
14 11 (0.32%) JUnit
15 10 (0.29%) Hudson
General
1 984 (28.53%) Finance
2 384 (11.13%) Banking
3 178 (5.16%) Legal
4 174 (5.04%) Law
5 167 (4.84%) Retail
6 101 (2.93%) Telecoms
7 74 (2.15%) Investment Banking
8 55 (1.59%) Back Office
9 50 (1.45%) Marketing
10 48 (1.39%) Advertising
11 42 (1.22%) Front Office
12 38 (1.10%) Games
13 32 (0.93%) Financial Institution
14 25 (0.72%) Publishing
15 21 (0.61%) Manufacturing
16 19 (0.55%) Local Government
17 16 (0.46%) Spanish Language
18 15 (0.43%) French Language
18 15 (0.43%) German Language
19 14 (0.41%) Retail Banking
Job Titles
1 868 (25.17%) Analyst
2 411 (11.92%) Support Analyst
3 393 (11.39%) Support Engineer
4 260 (7.54%) Applications Support
5 234 (6.78%) Service Analyst
6 233 (6.76%) Service Manager
7 226 (6.55%) Desktop Support
8 215 (6.23%) IT Analyst
9 187 (5.42%) IT Support
10 186 (5.39%) Consultant
11 178 (5.16%) Service Desk Analyst
12 172 (4.99%) Architect
13 165 (4.78%) IT Manager
14 163 (4.73%) Infrastructure Engineer
15 148 (4.29%) Applications Support Analyst
16 134 (3.89%) Administrator
17 128 (3.71%) 2nd Line Support
18 124 (3.60%) Desktop Engineer
19 114 (3.31%) Business Analyst
20 112 (3.25%) IT Engineer
Libraries, Frameworks & Software Standards
1 172 (4.99%) .NET
2 159 (4.61%) HTML
3 116 (3.36%) CSS
4 105 (3.04%) Web Services
5 90 (2.61%) XML
6 47 (1.36%) AngularJS
7 41 (1.19%) Ajax
7 41 (1.19%) LAMP
8 39 (1.13%) Spring
9 37 (1.07%) jQuery
10 36 (1.04%) .NET Framework
10 36 (1.04%) Software Packaging
11 35 (1.01%) JSON
12 33 (0.96%) WebSphere MQ
13 31 (0.90%) ASP.NET
14 30 (0.87%) HTML5
15 28 (0.81%) DHTML
15 28 (0.81%) JSP
15 28 (0.81%) Servlets
16 27 (0.78%) SOAP
Miscellaneous
1 346 (10.03%) Analytical Skills
2 276 (8.00%) Management Information System
3 257 (7.45%) Data Centre
4 163 (4.73%) Self-Motivation
5 115 (3.33%) Video Conferencing
6 109 (3.16%) Public Cloud
7 88 (2.55%) Replication
8 86 (2.49%) Hedge funds
9 83 (2.41%) Clustering
10 82 (2.38%) Enterprise Software
11 74 (2.15%) User Experience
12 71 (2.06%) Hybrid Cloud
13 70 (2.03%) Fat Client
13 70 (2.03%) Thin Client
14 59 (1.71%) Blackberry
15 58 (1.68%) Private Cloud
16 53 (1.54%) Virtual Team
17 49 (1.42%) iPhone
18 42 (1.22%) Fintech
19 37 (1.07%) iPad
Operating Systems
1 1,489 (43.17%) Windows
2 647 (18.76%) Windows Server
3 451 (13.08%) Windows 10
4 444 (12.87%) Windows 7
5 419 (12.15%) Linux
6 243 (7.05%) Windows Server 2008
7 225 (6.52%) Windows Server 2012
8 130 (3.77%) Unix
9 97 (2.81%) Red Hat Enterprise Linux
10 70 (2.03%) Apple iOS
11 64 (1.86%) Android
12 47 (1.36%) Mac OS
13 46 (1.33%) Windows 8
14 44 (1.28%) Mac OS X
15 42 (1.22%) Windows Server 2003
16 33 (0.96%) CentOS
17 24 (0.70%) Windows XP
18 9 (0.26%) Ubuntu
19 7 (0.20%) Solaris
19 7 (0.20%) Windows 2000
Processes & Methodologies
1 703 (20.38%) Service Management
2 558 (16.18%) Service Delivery
3 531 (15.40%) Problem-Solving
4 483 (14.00%) Agile Software Development
5 442 (12.82%) ITSM
6 388 (11.25%) Project Management
7 351 (10.18%) ITIL V3
8 342 (9.92%) Change Management
9 305 (8.84%) Stakeholder Management
10 283 (8.21%) PRINCE2
11 269 (7.80%) Continuous Improvement
12 261 (7.57%) Incident Management
13 249 (7.22%) Problem Management
14 248 (7.19%) DevOps
15 212 (6.15%) Infrastructure Engineering
16 203 (5.89%) Information Security
17 192 (5.57%) Configuration Management
18 189 (5.48%) Disaster Recovery
19 185 (5.36%) Mentoring
20 162 (4.70%) Migration
Programming Languages
1 603 (17.48%) SQL
2 490 (14.21%) PowerShell
3 198 (5.74%) Java
4 168 (4.87%) JavaScript
5 150 (4.35%) Python
6 127 (3.68%) C#
7 87 (2.52%) VBScript
8 84 (2.44%) T-SQL
9 76 (2.20%) Perl
10 74 (2.15%) Bash Shell
11 69 (2.00%) Shell Script
12 68 (1.97%) PL/SQL
13 43 (1.25%) C
14 40 (1.16%) VB
15 36 (1.04%) VB.NET
16 30 (0.87%) PHP
17 19 (0.55%) C++
18 18 (0.52%) Ruby
19 9 (0.26%) U-SQL
19 9 (0.26%) VBA
Qualifications
1 419 (12.15%) Degree
2 371 (10.76%) ITIL Certification
3 314 (9.10%) Microsoft Certification
4 178 (5.16%) MCSE
5 128 (3.71%) Cisco Certification
6 97 (2.81%) MCSA
7 96 (2.78%) Computer Science Degree
8 90 (2.61%) Security Cleared
9 77 (2.23%) CCNA
10 71 (2.06%) SC Cleared
11 69 (2.00%) CCNP
12 66 (1.91%) ITIL Foundation Certificate
13 64 (1.86%) MCDST
14 57 (1.65%) VMware Certified Professional (VCP)
15 55 (1.59%) MCP
16 51 (1.48%) CISSP
17 44 (1.28%) A+ Certification
18 41 (1.19%) ISEB
18 41 (1.19%) PMI Certification
19 32 (0.93%) MOS
Quality Assurance & Compliance
1 439 (12.73%) SLA
2 153 (4.44%) ISO/IEC 27001
3 122 (3.54%) COBIT
4 96 (2.78%) QA
5 84 (2.44%) GDPR
6 55 (1.59%) PCI DSS
7 53 (1.54%) ISO/IEC 20000
8 37 (1.07%) PMO
9 34 (0.99%) Cyber Essentials
10 29 (0.84%) HIPAA
11 19 (0.55%) ISO 9001
12 18 (0.52%) Data Quality
13 16 (0.46%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 14 (0.41%) Sarbanes-Oxley
15 6 (0.17%) Basel III
16 5 (0.14%) COSO
17 4 (0.12%) JSP 440
18 3 (0.087%) Disclosure Scotland
18 3 (0.087%) ISO 22301
18 3 (0.087%) SEPA
System Software
1 966 (28.01%) Active Directory
2 415 (12.03%) VMware Infrastructure
3 164 (4.76%) Hyper-V
4 141 (4.09%) XenApp
5 109 (3.16%) vSphere
6 74 (2.15%) VMware ESXi
7 66 (1.91%) XenDesktop
8 59 (1.71%) Docker
9 48 (1.39%) BitLocker
10 37 (1.07%) Virtual Desktop
11 32 (0.93%) Virtual Servers
12 26 (0.75%) Virtual Machines
13 23 (0.67%) Microsoft App-V
14 22 (0.64%) DFS Replication
15 20 (0.58%) Terminal Services
16 13 (0.38%) VMware Workstation
17 12 (0.35%) VMware NSX
18 10 (0.29%) Firmware
19 8 (0.23%) Terminal Server
19 8 (0.23%) Xen
Systems Management
1 422 (12.24%) SCCM
2 167 (4.84%) Ansible
3 143 (4.15%) Puppet
4 115 (3.33%) Opscode Chef
5 103 (2.99%) SCOM
6 98 (2.84%) Nagios
7 69 (2.00%) WSUS
8 65 (1.88%) Perfmon
9 53 (1.54%) Terraform
10 46 (1.33%) Kubernetes
11 37 (1.07%) SCOrch
12 35 (1.01%) Salt
13 34 (0.99%) Backup Exec
14 32 (0.93%) Failover Clustering
15 28 (0.81%) Cisco CUCM
16 27 (0.78%) NetBackup
16 27 (0.78%) vCenter Server
17 26 (0.75%) IBM BigFix
18 25 (0.72%) Jamf Pro
18 25 (0.72%) vRealize
Vendors
1 1,246 (36.13%) Microsoft
2 626 (18.15%) VMware
3 438 (12.70%) Citrix
4 337 (9.77%) Cisco
5 323 (9.37%) ServiceNow
6 222 (6.44%) Oracle
7 149 (4.32%) HP
8 138 (4.00%) IBM
9 133 (3.86%) Apple
10 124 (3.60%) Google
11 123 (3.57%) Splunk
12 83 (2.41%) SAP
13 80 (2.32%) Dell
14 76 (2.20%) SolarWinds
15 73 (2.12%) NetApp
16 72 (2.09%) Red Hat
17 71 (2.06%) Salesforce.com
18 70 (2.03%) Remedy
19 68 (1.97%) Ivanti
20 59 (1.71%) McAfee