Period
to 30 November 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 30 November 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
30 Nov 2021
Same period 2020 Same period 2019
Rank 89 81 53
Rank change year-on-year -8 -28 -4
Permanent jobs citing ITIL 1,886 836 2,795
As % of all permanent jobs advertised in London 3.65% 3.86% 5.19%
As % of the Processes & Methodologies category 3.82% 4.10% 5.54%
Number of salaries quoted 1,644 744 2,278
10th Percentile £30,000 £35,000 £29,000
25th Percentile £41,250 £45,750 £37,500
Median annual salary (50th Percentile) £57,500 £57,500 £52,500
Median % change year-on-year - +9.52% +5.00%
75th Percentile £70,000 £74,063 £67,500
90th Percentile £85,000 £85,000 £81,250
England median annual salary £47,250 £47,500 £45,000
% change year-on-year -0.53% +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 49,360 20,373 50,495
As % of all permanent IT jobs advertised in London 95.49% 94.08% 93.68%
Number of salaries quoted 33,034 17,339 41,114
10th Percentile £42,500 £42,500 £36,250
25th Percentile £53,500 £52,500 £47,500
Median annual salary (50th Percentile) £70,000 £70,000 £65,000
Median % change year-on-year - +7.69% +4.00%
75th Percentile £90,000 £85,000 £82,500
90th Percentile £108,750 £105,000 £100,000
England median annual salary £60,000 £55,000 £52,500
% change year-on-year +9.09% +4.76% -

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 30 November 2021.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 30 November 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -11 280 £52,500 -4.55% 86
West London -20 97 £53,651 +2.19% 34
South London +7 78 £44,047 -25.66% 13
East London +6 60 £48,000 -3.03% 19
North London -16 5 £42,500 -15.00% 2
ITIL
England

For the 6 months to 30 November 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 770 (40.83%) Microsoft
2 629 (33.35%) Windows
3 566 (30.01%) Finance
3 566 (30.01%) Social Skills
4 556 (29.48%) Microsoft 365
5 500 (26.51%) Active Directory
6 471 (24.97%) Azure
7 411 (21.79%) Service Management
8 382 (20.25%) Service Delivery
9 355 (18.82%) ITSM
10 350 (18.56%) Agile Software Development
11 294 (15.59%) ServiceNow
12 269 (14.26%) Problem-Solving
13 266 (14.10%) Microsoft Office
14 250 (13.26%) Degree
15 232 (12.30%) Change Management
16 228 (12.09%) Windows 10
17 227 (12.04%) Linux
17 227 (12.04%) Project Management
17 227 (12.04%) PowerShell
18 216 (11.45%) ITIL Certification
19 215 (11.40%) SQL
20 212 (11.24%) Cisco
21 210 (11.13%) SLA
21 210 (11.13%) VMware
22 209 (11.08%) Incident Management
23 205 (10.87%) Windows Server
24 196 (10.39%) Analytical Skills
25 190 (10.07%) Problem Management
26 189 (10.02%) DevOps

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 108 (5.73%) SharePoint
2 74 (3.92%) MS Exchange
3 50 (2.65%) Confluence
4 32 (1.70%) Tomcat
5 30 (1.59%) IIS
6 23 (1.22%) CMS
7 18 (0.95%) Skype for Business
8 17 (0.90%) Exchange Server 2007
9 14 (0.74%) Exchange Server 2010
10 12 (0.64%) Apache
11 11 (0.58%) Exchange Server 2013
11 11 (0.58%) Oracle Workflow
12 10 (0.53%) Blackberry Enterprise Server
12 10 (0.53%) Drupal
13 9 (0.48%) Oracle SOA Suite
14 8 (0.42%) JBoss
14 8 (0.42%) WebLogic
15 5 (0.27%) CICS
15 5 (0.27%) Ethereum
15 5 (0.27%) WebSphere
Applications
1 266 (14.10%) Microsoft Office
2 68 (3.61%) Microsoft Excel
3 33 (1.75%) Microsoft PowerPoint
4 31 (1.64%) MS Visio
5 19 (1.01%) Microsoft Project
6 14 (0.74%) Adobe Creative Suite
6 14 (0.74%) Spreadsheet
7 13 (0.69%) Chatbot
8 7 (0.37%) Siemens NX
9 6 (0.32%) InVision
9 6 (0.32%) Sketch
10 4 (0.21%) Acrobat
11 3 (0.16%) Figma
11 3 (0.16%) SketchUp
12 2 (0.11%) Adobe Captivate
12 2 (0.11%) Camtasia
12 2 (0.11%) Snagit
Business Applications
1 33 (1.75%) Remedy ITSM
2 28 (1.48%) Oracle Applications
3 19 (1.01%) Dynamics AX
4 12 (0.64%) Dynamics CRM
5 10 (0.53%) Salesforce.com CRM
6 9 (0.48%) NetSuite
7 8 (0.42%) Elite 3E
8 7 (0.37%) Teamcenter
9 6 (0.32%) Oracle EBS
9 6 (0.32%) Workday HCM
10 5 (0.27%) Distributed Ledger
10 5 (0.27%) R3 Corda
10 5 (0.27%) SAP CO
10 5 (0.27%) SAP FI
10 5 (0.27%) SAP FI/CO
11 4 (0.21%) Dynamics NAV
11 4 (0.21%) Misys Midas
11 4 (0.21%) Oracle ERP
11 4 (0.21%) SAP LE
11 4 (0.21%) SAP SD
Cloud Services
1 556 (29.48%) Microsoft 365
2 471 (24.97%) Azure
3 177 (9.38%) AWS
4 108 (5.73%) SaaS
5 75 (3.98%) Azure Active Directory
6 60 (3.18%) IaaS
7 54 (2.86%) Power Platform
8 48 (2.55%) PaaS
9 40 (2.12%) GCP
10 36 (1.91%) Dynamics 365
11 27 (1.43%) Amazon EC2
11 27 (1.43%) Mimecast
12 25 (1.33%) Serverless
13 23 (1.22%) AWS CloudFormation
14 22 (1.17%) Cloud Computing
14 22 (1.17%) OneDrive
15 19 (1.01%) Adobe Creative Cloud
16 16 (0.85%) AWS Lambda
16 16 (0.85%) Google Workspace
17 13 (0.69%) Amazon CloudWatch
Communications & Networking
1 168 (8.91%) Firewall
2 141 (7.48%) VPN
3 140 (7.42%) DNS
4 137 (7.26%) WAN
5 122 (6.47%) TCP/IP
6 113 (5.99%) DHCP
7 103 (5.46%) LAN
8 62 (3.29%) Wireless
9 52 (2.76%) VoIP
10 47 (2.49%) Network Security
11 42 (2.23%) Internet
12 41 (2.17%) Unified Communications
13 34 (1.80%) MPLS
14 30 (1.59%) Wi-Fi
15 27 (1.43%) Cisco IOS
16 26 (1.38%) F5 BIG-IP GTM
17 25 (1.33%) SAN
18 24 (1.27%) F5 BIG-IP LTM
19 23 (1.22%) Cisco ASA
20 20 (1.06%) Intranet
Database & Business Intelligence
1 150 (7.95%) SQL Server
2 48 (2.55%) Power BI
3 45 (2.39%) Oracle Database
4 40 (2.12%) Oracle Database 11g
5 39 (2.07%) Data Warehouse
6 29 (1.54%) MySQL
7 20 (1.06%) Relational Database
8 19 (1.01%) NoSQL
9 17 (0.90%) SQL Server Integration Services
10 16 (0.85%) SQL Server Analysis Services
11 15 (0.80%) Oracle Database 12c
11 15 (0.80%) RDBMS
12 14 (0.74%) SQL Server 2012
12 14 (0.74%) SQL Server Reporting Services
13 13 (0.69%) MongoDB
14 12 (0.64%) Big Data
15 11 (0.58%) DB2
15 11 (0.58%) PostgreSQL
16 10 (0.53%) Tableau
17 9 (0.48%) Amazon RDS
Development Applications
1 93 (4.93%) JIRA
2 63 (3.34%) Jenkins
3 47 (2.49%) Git (software)
4 28 (1.48%) Subversion
5 23 (1.22%) Bitbucket
6 13 (0.69%) Selenium
7 12 (0.64%) GitLab
8 10 (0.53%) Vagrant
9 9 (0.48%) Sonatype Nexus
10 8 (0.42%) Gradle
10 8 (0.42%) Maven
10 8 (0.42%) Oracle APEX
10 8 (0.42%) Visual Studio
11 7 (0.37%) WebDriver
11 7 (0.37%) WinDbg
12 5 (0.27%) Ant
13 4 (0.21%) Cucumber
13 4 (0.21%) NUnit
13 4 (0.21%) Octopus Deploy
13 4 (0.21%) Visual Studio Team System
General
1 566 (30.01%) Finance
1 566 (30.01%) Social Skills
2 196 (10.39%) Analytical Skills
3 156 (8.27%) Banking
4 119 (6.31%) Law
5 94 (4.98%) Legal
6 69 (3.66%) Telecoms
7 57 (3.02%) Presentation Skills
8 56 (2.97%) Retail
9 53 (2.81%) Organisational Skills
10 48 (2.55%) Public Sector
11 36 (1.91%) Inclusion and Diversity
12 33 (1.75%) Investment Banking
13 30 (1.59%) Back Office
14 26 (1.38%) Financial Institution
15 24 (1.27%) Marketing
16 23 (1.22%) Advertising
17 22 (1.17%) Front Office
17 22 (1.17%) Influencing Skills
18 21 (1.11%) Manufacturing
Job Titles
1 385 (20.41%) Analyst
2 183 (9.70%) Service Manager
3 159 (8.43%) Support Analyst
4 152 (8.06%) Service Analyst
5 125 (6.63%) Service Desk Analyst
6 123 (6.52%) IT Manager
7 122 (6.47%) IT Support
8 108 (5.73%) Support Engineer
9 97 (5.14%) Administrator
10 91 (4.83%) Architect
11 87 (4.61%) Desktop Support
12 78 (4.14%) 2nd Line Support
13 76 (4.03%) Applications Support
14 75 (3.98%) IT Analyst
15 72 (3.82%) Delivery Manager
16 64 (3.39%) Project Manager
17 62 (3.29%) Infrastructure Engineer
17 62 (3.29%) Service Delivery Manager
18 58 (3.08%) IT Services Manager
19 51 (2.70%) DBA
Libraries, Frameworks & Software Standards
1 65 (3.45%) .NET
2 47 (2.49%) Middleware
3 36 (1.91%) HTML
4 34 (1.80%) Web Services
5 30 (1.59%) AngularJS
5 30 (1.59%) CSS
6 28 (1.48%) JSON
7 26 (1.38%) FIX Protocol
8 25 (1.33%) REST
9 22 (1.17%) SOAP
10 20 (1.06%) Node.js
11 16 (0.85%) React
11 16 (0.85%) Twitter Bootstrap
11 16 (0.85%) XML
12 15 (0.80%) ASP.NET
13 14 (0.74%) .NET Framework
14 13 (0.69%) Ajax
14 13 (0.69%) jQuery
14 13 (0.69%) LDAP
14 13 (0.69%) XMPP
Miscellaneous
1 142 (7.53%) Management Information System
2 124 (6.57%) Data Centre
3 54 (2.86%) Video Conferencing
4 52 (2.76%) CMDB
5 51 (2.70%) Public Cloud
6 47 (2.49%) Self-Motivation
7 44 (2.33%) Blackberry
8 39 (2.07%) Cyberthreat
9 36 (1.91%) iPhone
10 35 (1.86%) Hybrid Cloud
11 32 (1.70%) User Experience
12 28 (1.48%) Replication
13 27 (1.43%) Virtual Team
14 25 (1.33%) iPad
15 23 (1.22%) Hedge funds
15 23 (1.22%) Private Cloud
16 22 (1.17%) Clustering
16 22 (1.17%) Enterprise Software
17 18 (0.95%) Fixed Income
17 18 (0.95%) Smartphone
Operating Systems
1 629 (33.35%) Windows
2 228 (12.09%) Windows 10
3 227 (12.04%) Linux
4 205 (10.87%) Windows Server
5 129 (6.84%) Unix
6 74 (3.92%) Windows Server 2016
7 72 (3.82%) Windows 7
8 70 (3.71%) Mac OS
9 69 (3.66%) Android
10 51 (2.70%) Apple iOS
10 51 (2.70%) Windows Server 2012
11 46 (2.44%) Mac OS X
12 33 (1.75%) Windows Server 2019
13 30 (1.59%) Windows Server 2008
14 25 (1.33%) CentOS
15 20 (1.06%) Red Hat Enterprise Linux
16 17 (0.90%) Windows 8
17 13 (0.69%) Ubuntu
18 11 (0.58%) Solaris
19 8 (0.42%) SUSE Linux Enterprise Server
Processes & Methodologies
1 411 (21.79%) Service Management
2 382 (20.25%) Service Delivery
3 355 (18.82%) ITSM
4 350 (18.56%) Agile Software Development
5 269 (14.26%) Problem-Solving
6 232 (12.30%) Change Management
7 227 (12.04%) Project Management
8 209 (11.08%) Incident Management
9 190 (10.07%) Problem Management
10 189 (10.02%) DevOps
11 163 (8.64%) ITIL V3
12 159 (8.43%) Continuous Improvement
13 158 (8.38%) PRINCE2
14 141 (7.48%) Information Security
15 125 (6.63%) Project Delivery
16 123 (6.52%) Stakeholder Management
17 104 (5.51%) Asset Management
17 104 (5.51%) Configuration Management
18 97 (5.14%) Computer Science
18 97 (5.14%) Risk Management
Programming Languages
1 227 (12.04%) PowerShell
2 215 (11.40%) SQL
3 108 (5.73%) Python
4 74 (3.92%) Bash Shell
5 61 (3.23%) Java
6 54 (2.86%) JavaScript
7 44 (2.33%) C#
8 42 (2.23%) Shell Script
9 34 (1.80%) Perl
10 33 (1.75%) C
11 21 (1.11%) PHP
12 20 (1.06%) VBScript
13 16 (0.85%) VB
13 16 (0.85%) VB.NET
14 14 (0.74%) T-SQL
15 13 (0.69%) C++
15 13 (0.69%) PL/SQL
15 13 (0.69%) Ruby
16 12 (0.64%) Groovy
17 9 (0.48%) COBOL
Qualifications
1 250 (13.26%) Degree
2 216 (11.45%) ITIL Certification
3 106 (5.62%) Microsoft Certification
4 100 (5.30%) Cisco Certification
5 61 (3.23%) MCP
6 59 (3.13%) Security Cleared
7 56 (2.97%) Computer Science Degree
8 55 (2.92%) CCNA
8 55 (2.92%) CISSP
8 55 (2.92%) ITIL Foundation Certificate
9 50 (2.65%) CCNP
10 48 (2.55%) SC Cleared
11 45 (2.39%) MCSE
12 41 (2.17%) CISM
13 40 (2.12%) MCSA
14 38 (2.01%) CCIE
15 37 (1.96%) CISA
16 35 (1.86%) PMI Certification
17 29 (1.54%) PMP
18 23 (1.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 210 (11.13%) SLA
2 144 (7.64%) ISO/IEC 27001
3 84 (4.45%) COBIT
4 72 (3.82%) PCI DSS
5 67 (3.55%) GDPR
6 66 (3.50%) QA
7 42 (2.23%) NIST
8 21 (1.11%) PMO
9 17 (0.90%) GRC
10 16 (0.85%) Cyber Essentials
10 16 (0.85%) ISO 22301
11 14 (0.74%) Sarbanes-Oxley
12 13 (0.69%) ITGC
13 12 (0.64%) NIST 800
14 10 (0.53%) Cyber Essentials PLUS
15 7 (0.37%) Accessibility
16 6 (0.32%) ISO 9001
16 6 (0.32%) ISO/IEC 20000
17 5 (0.27%) COSO
17 5 (0.27%) SOC 2
System Software
1 500 (26.51%) Active Directory
2 129 (6.84%) VMware Infrastructure
3 53 (2.81%) Hyper-V
4 34 (1.80%) XenApp
5 33 (1.75%) Virtual Desktop
6 24 (1.27%) Docker
7 21 (1.11%) vSphere
8 17 (0.90%) VMware ESXi
9 15 (0.80%) Microsoft App-V
10 11 (0.58%) Virtual Machines
11 10 (0.53%) Firmware
11 10 (0.53%) XenDesktop
12 9 (0.48%) vCloud
13 7 (0.37%) BitLocker
14 6 (0.32%) Terminal Services
14 6 (0.32%) VMware NSX
15 4 (0.21%) Microsoft Virtual Server
15 4 (0.21%) NFS
15 4 (0.21%) Oracle RAC
15 4 (0.21%) Virtual Servers
Systems Management
1 150 (7.95%) SCCM
2 93 (4.93%) Microsoft Intune
3 45 (2.39%) Ansible
4 39 (2.07%) Puppet
5 36 (1.91%) Nagios
5 36 (1.91%) Terraform
6 29 (1.54%) SCOM
7 27 (1.43%) Cisco CUCM
8 19 (1.01%) Opscode Chef
9 18 (0.95%) Jamf Pro
10 16 (0.85%) Grafana
10 16 (0.85%) Single Sign-On
11 15 (0.80%) Prometheus
12 14 (0.74%) SCOrch
13 13 (0.69%) Kubernetes
14 12 (0.64%) Data Guard
14 12 (0.64%) Oracle RMAN
14 12 (0.64%) SCVMM
15 11 (0.58%) EdgeSight
15 11 (0.58%) Oracle Enterprise Manager
Vendors
1 770 (40.83%) Microsoft
2 294 (15.59%) ServiceNow
3 212 (11.24%) Cisco
4 210 (11.13%) VMware
5 174 (9.23%) Citrix
6 132 (7.00%) Oracle
7 111 (5.89%) Apple
8 60 (3.18%) HP
9 47 (2.49%) Red Hat
9 47 (2.49%) SAP
10 45 (2.39%) CheckPoint
11 43 (2.28%) Bloomberg
11 43 (2.28%) Remedy
12 41 (2.17%) Dell
12 41 (2.17%) Google
13 38 (2.01%) Reuters
14 36 (1.91%) F5
15 35 (1.86%) Adobe
15 35 (1.86%) NetApp
16 33 (1.75%) SolarWinds