Period
to 25 July 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 July 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
25 Jul 2021
Same period 2020 Same period 2019
Rank 108 52 54
Rank change year-on-year -56 +2 -1
Permanent jobs citing ITIL 1,443 1,429 2,983
As % of all permanent jobs advertised in London 3.22% 4.86% 5.19%
As % of the Processes & Methodologies category 3.39% 5.19% 5.56%
Number of salaries quoted 1,260 1,183 2,412
10th Percentile £31,565 £35,000 £28,750
25th Percentile £41,250 £45,000 £36,750
Median annual salary (50th Percentile) £55,000 £59,100 £52,500
Median % change year-on-year -6.94% +12.57% +5.00%
75th Percentile £72,500 £73,750 £68,000
90th Percentile £87,500 £85,000 £82,500
England median annual salary £45,000 £49,500 £45,000
% change year-on-year -9.09% +10.00% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 42,548 27,542 53,627
As % of all permanent IT jobs advertised in London 94.97% 93.69% 93.30%
Number of salaries quoted 28,237 22,564 44,076
10th Percentile £42,500 £41,250 £36,250
25th Percentile £52,500 £51,250 £47,500
Median annual salary (50th Percentile) £70,000 £68,000 £65,000
Median % change year-on-year +2.94% +4.62% +8.33%
75th Percentile £87,500 £85,000 £82,500
90th Percentile £105,000 £105,000 £97,500
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 25 July 2021.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 25 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -27 254 £51,500 -12.71% 52
West London -6 75 £53,750 -6.52% 26
South London -13 50 £47,500 -5.00% 10
East London +24 33 £47,500 -5.00% 24
North London +10 6 £43,000 -11.14% 1
ITIL
England

For the 6 months to 25 July 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 564 (39.09%) Microsoft
2 508 (35.20%) Windows
3 454 (31.46%) Finance
4 419 (29.04%) Microsoft 365
5 416 (28.83%) Social Skills
6 404 (28.00%) Azure
7 359 (24.88%) Active Directory
8 298 (20.65%) Agile Software Development
9 289 (20.03%) Service Delivery
10 286 (19.82%) Service Management
11 229 (15.87%) ITSM
12 194 (13.44%) Problem-Solving
12 194 (13.44%) Windows 10
13 192 (13.31%) SQL
14 190 (13.17%) Windows Server
15 186 (12.89%) Cisco
16 178 (12.34%) PowerShell
17 177 (12.27%) VMware
18 176 (12.20%) ITIL Certification
18 176 (12.20%) Microsoft Office
19 173 (11.99%) Linux
20 172 (11.92%) Degree
20 172 (11.92%) Analytical Skills
21 165 (11.43%) ServiceNow
22 163 (11.30%) Change Management
23 162 (11.23%) Problem Management
24 161 (11.16%) Firewall
25 154 (10.67%) SLA
26 150 (10.40%) Continuous Improvement
27 149 (10.33%) AWS

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (7.42%) SharePoint
2 54 (3.74%) MS Exchange
3 44 (3.05%) Confluence
4 19 (1.32%) Oracle SOA Suite
5 16 (1.11%) Skype for Business
6 15 (1.04%) Tomcat
7 14 (0.97%) IIS
8 10 (0.69%) CMS
9 8 (0.55%) Apache
10 7 (0.49%) Exchange Server 2007
10 7 (0.49%) Exchange Server 2010
11 5 (0.35%) Sitecore CMS
12 4 (0.28%) Apache Airflow
12 4 (0.28%) Apache Spark
12 4 (0.28%) Elasticsearch
13 3 (0.21%) Blackberry Enterprise Server
13 3 (0.21%) WebLogic
14 2 (0.14%) Anypoint
14 2 (0.14%) Mule
14 2 (0.14%) Oracle Application Server
Applications
1 176 (12.20%) Microsoft Office
2 59 (4.09%) Microsoft Excel
3 31 (2.15%) MS Visio
4 25 (1.73%) Microsoft PowerPoint
5 10 (0.69%) InVision
6 7 (0.49%) Siemens NX
7 6 (0.42%) Adobe Creative Suite
7 6 (0.42%) Camtasia
7 6 (0.42%) Microsoft Project
8 4 (0.28%) Spreadsheet
9 2 (0.14%) Sketch
10 1 (0.069%) Chatbot
10 1 (0.069%) Photoshop
Business Applications
1 20 (1.39%) Remedy ITSM
2 16 (1.11%) Dynamics CRM
3 11 (0.76%) NetSuite
4 10 (0.69%) Dynamics AX
5 7 (0.49%) Elite 3E
5 7 (0.49%) Teamcenter
6 4 (0.28%) AlphaBridge
6 4 (0.28%) Alphatax
6 4 (0.28%) Farmplan
6 4 (0.28%) KEYPrime
6 4 (0.28%) Oracle Applications
7 3 (0.21%) Exchequer
7 3 (0.21%) SAP S/4HANA
8 2 (0.14%) Cloudability
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle Payroll
8 2 (0.14%) SAP PP
9 1 (0.069%) Dynamics GP
9 1 (0.069%) Oracle General Ledger
9 1 (0.069%) SAP BPC
Cloud Services
1 419 (29.04%) Microsoft 365
2 404 (28.00%) Azure
3 149 (10.33%) AWS
4 103 (7.14%) SaaS
5 87 (6.03%) Azure Active Directory
6 62 (4.30%) PaaS
6 62 (4.30%) Power Platform
7 60 (4.16%) IaaS
8 51 (3.53%) Dynamics 365
9 42 (2.91%) GCP
10 22 (1.52%) OneDrive
11 18 (1.25%) Mimecast
12 17 (1.18%) AWS CloudFormation
13 16 (1.11%) Amazon EKS
14 14 (0.97%) Amazon EC2
14 14 (0.97%) GitHub
15 12 (0.83%) Cloud Computing
16 11 (0.76%) PowerApps
17 10 (0.69%) Serverless
18 9 (0.62%) Power Automate
Communications & Networking
1 161 (11.16%) Firewall
2 134 (9.29%) VPN
3 114 (7.90%) DNS
4 109 (7.55%) LAN
5 103 (7.14%) WAN
6 94 (6.51%) DHCP
7 78 (5.41%) TCP/IP
8 43 (2.98%) Network Security
9 37 (2.56%) Internet
10 35 (2.43%) SAN
11 33 (2.29%) Wireless
12 30 (2.08%) Wi-Fi
13 29 (2.01%) VoIP
14 24 (1.66%) F5 BIG-IP LTM
15 21 (1.46%) Unified Communications
16 20 (1.39%) Cisco ASA
17 18 (1.25%) F5 BIG-IP GTM
17 18 (1.25%) NetScaler
18 17 (1.18%) Skype
19 16 (1.11%) VLAN
Database & Business Intelligence
1 88 (6.10%) SQL Server
2 34 (2.36%) Power BI
3 33 (2.29%) MongoDB
4 21 (1.46%) MySQL
5 20 (1.39%) Data Warehouse
6 14 (0.97%) PostgreSQL
7 13 (0.90%) NoSQL
7 13 (0.90%) SQL Server Integration Services
8 11 (0.76%) Big Data
8 11 (0.76%) SQL Server Reporting Services
9 9 (0.62%) Oracle Database
9 9 (0.62%) Relational Database
9 9 (0.62%) SQL Server 2012
10 7 (0.49%) Amazon Redshift
10 7 (0.49%) SQL Server Analysis Services
11 6 (0.42%) SQL Server 2008
12 5 (0.35%) Amazon RDS
12 5 (0.35%) SQL Server 2005
13 4 (0.28%) BigQuery
13 4 (0.28%) Oracle BI Publisher
Development Applications
1 84 (5.82%) JIRA
2 49 (3.40%) Jenkins
3 47 (3.26%) Git (software)
4 24 (1.66%) Maven
5 23 (1.59%) Gradle
6 18 (1.25%) Artifactory
6 18 (1.25%) Mocha
6 18 (1.25%) Selenium
7 15 (1.04%) GitLab
8 13 (0.90%) Vagrant
9 12 (0.83%) Postman
10 10 (0.69%) JUnit
10 10 (0.69%) Mockito
11 8 (0.55%) Cucumber
12 7 (0.49%) Bitbucket
12 7 (0.49%) Sonatype Nexus
13 5 (0.35%) MSI
13 5 (0.35%) NUnit
13 5 (0.35%) WebDriver
14 4 (0.28%) Subversion
General
1 454 (31.46%) Finance
2 416 (28.83%) Social Skills
3 172 (11.92%) Analytical Skills
4 113 (7.83%) Banking
5 110 (7.62%) Law
6 102 (7.07%) Legal
7 54 (3.74%) Presentation Skills
8 47 (3.26%) Telecoms
9 46 (3.19%) Organisational Skills
10 39 (2.70%) Retail
11 31 (2.15%) Public Sector
12 26 (1.80%) Documentation Skills
12 26 (1.80%) Influencing Skills
13 25 (1.73%) Marketing
14 23 (1.59%) Inclusion and Diversity
15 20 (1.39%) Back Office
16 17 (1.18%) Manufacturing
17 16 (1.11%) Advertising
17 16 (1.11%) Investment Banking
18 15 (1.04%) Local Government
Job Titles
1 327 (22.66%) Analyst
2 158 (10.95%) Service Analyst
3 136 (9.42%) Service Manager
4 116 (8.04%) Support Analyst
5 102 (7.07%) IT Manager
6 95 (6.58%) Support Engineer
7 89 (6.17%) Service Desk Analyst
8 88 (6.10%) Delivery Manager
9 86 (5.96%) Architect
10 85 (5.89%) IT Analyst
11 73 (5.06%) Applications Support
12 71 (4.92%) Service Delivery Manager
13 63 (4.37%) Infrastructure Engineer
14 57 (3.95%) Financial Analyst
14 57 (3.95%) IT Support
15 53 (3.67%) Developer
16 47 (3.26%) Consultant
17 45 (3.12%) 2nd Line Support
17 45 (3.12%) Senior Analyst
18 41 (2.84%) Administrator
Libraries, Frameworks & Software Standards
1 51 (3.53%) .NET
2 39 (2.70%) Node.js
3 38 (2.63%) XML
4 33 (2.29%) Web Services
5 32 (2.22%) Middleware
6 31 (2.15%) JSON
7 27 (1.87%) HTML
8 26 (1.80%) SOAP
9 25 (1.73%) AngularJS
10 24 (1.66%) CSS
11 22 (1.52%) LDAP
11 22 (1.52%) React
12 21 (1.46%) Ajax
13 18 (1.25%) REST
14 17 (1.18%) jQuery
15 15 (1.04%) ASP.NET
15 15 (1.04%) Swagger
16 13 (0.90%) .NET Framework
16 13 (0.90%) FIX Protocol
17 11 (0.76%) Spring
Miscellaneous
1 120 (8.32%) Management Information System
2 86 (5.96%) Data Centre
3 63 (4.37%) Self-Motivation
4 53 (3.67%) Replication
5 36 (2.49%) Enterprise Software
6 35 (2.43%) Public Cloud
7 30 (2.08%) CMDB
8 29 (2.01%) Video Conferencing
9 28 (1.94%) Cyberthreat
10 26 (1.80%) Blackberry
11 24 (1.66%) User Experience
12 23 (1.59%) Cloud Native
13 19 (1.32%) iPhone
13 19 (1.32%) N-Tier
14 18 (1.25%) Hybrid Cloud
15 15 (1.04%) Reinsurance
16 14 (0.97%) Hedge funds
16 14 (0.97%) Virtual Team
17 12 (0.83%) PMI
17 12 (0.83%) Private Cloud
Operating Systems
1 508 (35.20%) Windows
2 194 (13.44%) Windows 10
3 190 (13.17%) Windows Server
4 173 (11.99%) Linux
5 59 (4.09%) Unix
6 47 (3.26%) Android
7 45 (3.12%) Apple iOS
8 40 (2.77%) Windows 7
9 36 (2.49%) Mac OS
10 35 (2.43%) Windows Server 2012
10 35 (2.43%) Windows Server 2016
11 25 (1.73%) Windows Server 2008
12 24 (1.66%) Mac OS X
12 24 (1.66%) Windows Server 2019
13 23 (1.59%) Red Hat Enterprise Linux
14 20 (1.39%) CentOS
15 14 (0.97%) Ubuntu
16 6 (0.42%) Windows 8
17 5 (0.35%) Debian
18 3 (0.21%) SUSE
Processes & Methodologies
1 298 (20.65%) Agile Software Development
2 289 (20.03%) Service Delivery
3 286 (19.82%) Service Management
4 229 (15.87%) ITSM
5 194 (13.44%) Problem-Solving
6 163 (11.30%) Change Management
7 162 (11.23%) Problem Management
8 150 (10.40%) Continuous Improvement
9 144 (9.98%) Project Management
10 139 (9.63%) DevOps
11 117 (8.11%) Incident Management
12 114 (7.90%) Information Security
13 96 (6.65%) Scrum
13 96 (6.65%) Stakeholder Management
14 93 (6.44%) Mentoring
15 88 (6.10%) PRINCE2
16 87 (6.03%) Infrastructure Engineering
17 85 (5.89%) ITIL V3
18 84 (5.82%) Project Delivery
19 79 (5.47%) Migration
Programming Languages
1 192 (13.31%) SQL
2 178 (12.34%) PowerShell
3 83 (5.75%) Python
4 68 (4.71%) Java
5 57 (3.95%) JavaScript
6 39 (2.70%) Bash Shell
7 36 (2.49%) C
8 32 (2.22%) C#
9 24 (1.66%) Perl
10 18 (1.25%) Java 8
11 17 (1.18%) C++
12 15 (1.04%) PL/SQL
13 14 (0.97%) Shell Script
14 12 (0.83%) PHP
15 11 (0.76%) Groovy
16 10 (0.69%) Go
16 10 (0.69%) Ruby
16 10 (0.69%) VB
16 10 (0.69%) VB.NET
16 10 (0.69%) VBScript
Qualifications
1 176 (12.20%) ITIL Certification
2 172 (11.92%) Degree
3 76 (5.27%) Security Cleared
4 75 (5.20%) Microsoft Certification
5 71 (4.92%) Cisco Certification
6 63 (4.37%) ITIL Foundation Certificate
7 58 (4.02%) CCNA
8 56 (3.88%) SC Cleared
9 50 (3.47%) CISSP
10 40 (2.77%) CISM
11 37 (2.56%) Computer Science Degree
12 34 (2.36%) MCSE
13 28 (1.94%) CISA
14 24 (1.66%) PMP
15 23 (1.59%) DV Cleared
16 22 (1.52%) PMI Certification
17 21 (1.46%) CCNP
18 20 (1.39%) MCSA
19 15 (1.04%) A+ Certification
19 15 (1.04%) MOS
Quality Assurance & Compliance
1 154 (10.67%) SLA
2 107 (7.42%) ISO/IEC 27001
3 97 (6.72%) COBIT
4 54 (3.74%) PCI DSS
5 43 (2.98%) GDPR
6 42 (2.91%) NIST
7 38 (2.63%) QA
8 18 (1.25%) GRC
9 13 (0.90%) Cyber Essentials
10 12 (0.83%) PMO
11 8 (0.55%) Sarbanes-Oxley
12 6 (0.42%) Data Quality
12 6 (0.42%) NIST 800
13 5 (0.35%) ISO/IEC 20000
14 4 (0.28%) Cyber Essentials PLUS
15 3 (0.21%) Accessibility
15 3 (0.21%) ISO 9001
15 3 (0.21%) NCSC
15 3 (0.21%) SOC 2
16 2 (0.14%) Solvency II
System Software
1 359 (24.88%) Active Directory
2 115 (7.97%) VMware Infrastructure
3 51 (3.53%) Docker
4 33 (2.29%) vSphere
5 31 (2.15%) Hyper-V
5 31 (2.15%) XenDesktop
6 26 (1.80%) Virtual Desktop
7 15 (1.04%) XenApp
8 12 (0.83%) VMware ESXi
9 10 (0.69%) vCloud
9 10 (0.69%) Virtual Machines
10 8 (0.55%) Firmware
10 8 (0.55%) KVM
11 7 (0.49%) Terminal Services
11 7 (0.49%) VMware NSX
12 6 (0.42%) VMware Server
13 5 (0.35%) Microsoft App-V
13 5 (0.35%) Virtual Servers
14 4 (0.28%) Forefront TMG
14 4 (0.28%) Microsoft Virtual Server
Systems Management
1 148 (10.26%) SCCM
2 102 (7.07%) Microsoft Intune
3 53 (3.67%) Kubernetes
4 39 (2.70%) Ansible
5 26 (1.80%) Terraform
6 24 (1.66%) Single Sign-On
7 22 (1.52%) Puppet
8 17 (1.18%) SCOM
9 16 (1.11%) Grafana
9 16 (1.11%) Nagios
10 15 (1.04%) Prometheus
11 14 (0.97%) Cisco CUCM
11 14 (0.97%) Control-M
11 14 (0.97%) Opscode Chef
12 12 (0.83%) Jamf Pro
12 12 (0.83%) WSUS
13 11 (0.76%) AirWatch
14 10 (0.69%) ZABBIX
15 9 (0.62%) Active Directory Federation Services
15 9 (0.62%) vCenter Server
Vendors
1 564 (39.09%) Microsoft
2 186 (12.89%) Cisco
3 177 (12.27%) VMware
4 165 (11.43%) ServiceNow
5 146 (10.12%) Citrix
6 65 (4.50%) Apple
7 61 (4.23%) Oracle
8 45 (3.12%) HP
9 44 (3.05%) Meraki
10 39 (2.70%) iManage
11 37 (2.56%) Google
12 35 (2.43%) IBM
13 30 (2.08%) CheckPoint
13 30 (2.08%) Red Hat
14 28 (1.94%) F5
15 25 (1.73%) Aderant
16 22 (1.52%) Palo Alto
16 22 (1.52%) Remedy
17 21 (1.46%) Dell
17 21 (1.46%) SAP