Period
to 19 June 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 June 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > London
6 months to
19 Jun 2019
Same period 2018 Same period 2017
Rank 51 52 35
Rank change year-on-year +1 -17 -8
Permanent jobs citing ITIL 3,016 3,740 4,402
As % of all permanent IT jobs advertised in London 5.24% 5.40% 6.29%
As % of the Processes & Methodologies category 5.65% 5.81% 6.78%
Number of salaries quoted 2,386 3,179 3,480
London median annual salary £52,500 £50,500 £50,000
Median salary % change year-on-year +3.96% +1.00% -
10th Percentile £29,000 £29,000 £27,874
90th Percentile £82,500 £82,500 £78,750
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 53,388 64,380 64,927
As % of all permanent IT jobs advertised in London 92.80% 92.88% 92.85%
Number of salaries quoted 43,152 51,969 53,143
London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +6.19%
10th Percentile £36,250 £35,000 £34,000
90th Percentile £97,500 £94,250 £90,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +4.17%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

The salary distribution of IT jobs citing ITIL in London over the 6 months to 19 June 2019.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 19 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -10 697 £50,000 - 22
South London +1 142 £47,500 +5.56% 2
West London -1 127 £52,500 +31.25% 7
East London +11 47 £50,000 +5.26% 2
North London +7 27 £53,000 -41.11% 1
ITIL
England

For the 6 months to 19 June 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 1,147 (38.03%) Windows
2 1,003 (33.26%) Microsoft
3 800 (26.53%) Finance
4 740 (24.54%) Active Directory
5 674 (22.35%) Service Management
6 547 (18.14%) Office 365
7 485 (16.08%) SQL
8 478 (15.85%) Service Delivery
9 466 (15.45%) Agile Software Development
10 452 (14.99%) VMware
11 427 (14.16%) Microsoft Office
12 426 (14.12%) Windows Server
13 423 (14.03%) ITSM
14 422 (13.99%) Degree
15 413 (13.69%) Problem-Solving
16 408 (13.53%) Project Management
17 401 (13.30%) Microsoft Azure
18 384 (12.73%) Linux
19 378 (12.53%) ITIL Certification
20 358 (11.87%) Change Management
21 341 (11.31%) Citrix
22 337 (11.17%) Cisco
23 312 (10.34%) ServiceNow
24 304 (10.08%) Windows 10
25 302 (10.01%) SCCM
26 301 (9.98%) PowerShell
27 288 (9.55%) SLA
28 284 (9.42%) SQL Server
29 281 (9.32%) VMware Infrastructure
30 273 (9.05%) Microsoft Certification

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 216 (7.16%) SharePoint
2 174 (5.77%) MS Exchange
3 130 (4.31%) Skype for Business
4 80 (2.65%) IIS
5 71 (2.35%) Confluence
6 65 (2.16%) Exchange Server 2010
7 58 (1.92%) Apache
8 53 (1.76%) Tomcat
9 43 (1.43%) Exchange Server 2013
10 31 (1.03%) WebSphere
11 26 (0.86%) BizTalk Server
11 26 (0.86%) Blackberry Enterprise Server
12 24 (0.80%) SharePoint 2010
13 21 (0.70%) CMS
13 21 (0.70%) Exchange Server 2007
14 16 (0.53%) JBoss
15 15 (0.50%) Exchange Server 2003
16 13 (0.43%) Elasticsearch
16 13 (0.43%) IBM Notes
17 10 (0.33%) WebLogic
Applications
1 427 (14.16%) Microsoft Office
2 108 (3.58%) Microsoft Excel
3 56 (1.86%) Microsoft PowerPoint
4 35 (1.16%) MS Visio
5 15 (0.50%) Microsoft Project
6 3 (0.099%) Spreadsheet
7 2 (0.066%) 3ds Max
7 2 (0.066%) Adobe Premiere
7 2 (0.066%) AutoCAD
7 2 (0.066%) MicroStation
7 2 (0.066%) Revit
8 1 (0.033%) Acrobat
8 1 (0.033%) Open Workbench
Business Applications
1 53 (1.76%) Dynamics CRM
2 29 (0.96%) Remedy ITSM
3 21 (0.70%) Dynamics AX
4 20 (0.66%) SAP SD
5 18 (0.60%) Elite 3E
6 16 (0.53%) Dynamics GP
7 13 (0.43%) SAP Hybris
8 8 (0.27%) Salesforce.com CRM
9 7 (0.23%) SAP ERP
10 6 (0.20%) SAP CO
10 6 (0.20%) SAP FI
10 6 (0.20%) SAP FI/CO
10 6 (0.20%) SAP MM
11 5 (0.17%) SAP PS
12 4 (0.13%) Carpe Diem
12 4 (0.13%) Infor SunSystems
12 4 (0.13%) Oracle Procure-to-Pay
13 3 (0.099%) Eloqua
13 3 (0.099%) SAP S/4HANA
13 3 (0.099%) SAP WM
Cloud Services
1 547 (18.14%) Office 365
2 401 (13.30%) Microsoft Azure
3 265 (8.79%) Amazon AWS
4 84 (2.79%) SaaS
5 54 (1.79%) Power Platform
6 53 (1.76%) Azure Active Directory
7 49 (1.62%) IaaS
8 43 (1.43%) Google Cloud Platform
9 36 (1.19%) AWS CloudFormation
10 33 (1.09%) Slack
11 32 (1.06%) PaaS
12 28 (0.93%) Mimecast
13 23 (0.76%) OneDrive
14 18 (0.60%) OpenShift
15 16 (0.53%) Cloud Computing
16 13 (0.43%) GitHub
17 11 (0.36%) Dynamics 365
18 9 (0.30%) Amazon S3
18 9 (0.30%) Azure Stack
18 9 (0.30%) Datadog
Communications & Networking
1 259 (8.59%) WAN
2 258 (8.55%) Firewall
3 257 (8.52%) DNS
4 235 (7.79%) LAN
5 187 (6.20%) TCP/IP
6 186 (6.17%) DHCP
7 152 (5.04%) SAN
8 147 (4.87%) VPN
9 145 (4.81%) Skype
10 109 (3.61%) Internet
11 101 (3.35%) VoIP
12 98 (3.25%) Wireless
13 84 (2.79%) Network Security
14 64 (2.12%) MPLS
15 51 (1.69%) Cisco ASA
16 46 (1.53%) Unified Communications
17 43 (1.43%) Wi-Fi
18 42 (1.39%) VLAN
19 36 (1.19%) NetScaler
20 33 (1.09%) BGP
Database & Business Intelligence
1 284 (9.42%) SQL Server
2 94 (3.12%) SQL Server Reporting Services
3 69 (2.29%) SQL Server Integration Services
4 67 (2.22%) Relational Database
5 55 (1.82%) Data Warehouse
5 55 (1.82%) SQL Server 2016
6 50 (1.66%) SQL Server 2012
7 46 (1.53%) Power BI
8 43 (1.43%) PostgreSQL
9 40 (1.33%) MySQL
10 32 (1.06%) SQL Server Analysis Services
11 31 (1.03%) NoSQL
12 25 (0.83%) MongoDB
13 24 (0.80%) Azure SQL Database
13 24 (0.80%) Oracle Database
14 23 (0.76%) Amazon RDS
15 22 (0.73%) RDBMS
16 21 (0.70%) Microsoft Analysis Services
17 20 (0.66%) SQL Server 2005
18 19 (0.63%) Oracle Reports
Development Applications
1 152 (5.04%) JIRA
2 62 (2.06%) Jenkins
3 54 (1.79%) Git (software)
4 34 (1.13%) Atlassian Bamboo
5 33 (1.09%) Bitbucket
6 20 (0.66%) Team Foundation Server
7 18 (0.60%) Subversion
8 17 (0.56%) JUnit
9 16 (0.53%) Eclipse
9 16 (0.53%) JMeter
10 14 (0.46%) Bitbucket Server
10 14 (0.46%) EasyMock
11 13 (0.43%) Selenium
11 13 (0.43%) TeamCity
12 12 (0.40%) Visual Studio Team System
13 11 (0.36%) WinDbg
14 10 (0.33%) FrontPage
14 10 (0.33%) GoCD
14 10 (0.33%) MSI
15 9 (0.30%) Maven
General
1 800 (26.53%) Finance
2 247 (8.19%) Banking
3 192 (6.37%) Law
4 158 (5.24%) Legal
5 135 (4.48%) Retail
6 84 (2.79%) Back Office
7 80 (2.65%) Telecoms
8 51 (1.69%) Marketing
9 37 (1.23%) Advertising
10 30 (0.99%) Games
11 26 (0.86%) Front Office
11 26 (0.86%) Investment Banking
12 22 (0.73%) Manufacturing
13 18 (0.60%) Financial Institution
14 12 (0.40%) French Language
15 11 (0.36%) Billing
15 11 (0.36%) German Language
15 11 (0.36%) Local Government
15 11 (0.36%) Publishing
16 10 (0.33%) Hindi Language
Job Titles
1 791 (26.23%) Analyst
2 349 (11.57%) Support Analyst
3 259 (8.59%) Service Analyst
4 253 (8.39%) Applications Support
5 222 (7.36%) Service Manager
6 221 (7.33%) Support Engineer
7 203 (6.73%) Consultant
8 181 (6.00%) Service Desk Analyst
9 171 (5.67%) IT Manager
10 165 (5.47%) IT Analyst
11 153 (5.07%) IT Support
12 147 (4.87%) Architect
13 145 (4.81%) Applications Support Analyst
14 129 (4.28%) Desktop Support
15 123 (4.08%) Infrastructure Engineer
16 118 (3.91%) 2nd Line Support
17 112 (3.71%) Administrator
18 110 (3.65%) Delivery Manager
19 98 (3.25%) Services Delivery Manager
20 95 (3.15%) Business Analyst
Libraries, Frameworks & Software Standards
1 117 (3.88%) .NET
2 105 (3.48%) HTML
3 77 (2.55%) XML
4 68 (2.25%) CSS
5 66 (2.19%) Web Services
6 37 (1.23%) JSON
7 30 (0.99%) IBM Integration Bus
7 30 (0.99%) Spring
7 30 (0.99%) WebSphere MQ
8 27 (0.90%) ASP.NET
9 25 (0.83%) LAMP
10 22 (0.73%) .NET Framework
10 22 (0.73%) RESTful
11 19 (0.63%) AngularJS
11 19 (0.63%) Software Packaging
12 18 (0.60%) Ajax
12 18 (0.60%) Elastic Stack
13 17 (0.56%) JMS
13 17 (0.56%) jQuery
14 16 (0.53%) FIX Protocol
Miscellaneous
1 265 (8.79%) Analytical Skills
2 224 (7.43%) Data Centre
3 223 (7.39%) Management Information System
4 94 (3.12%) Self-Motivation
5 88 (2.92%) Public Cloud
6 87 (2.88%) Video Conferencing
7 71 (2.35%) Clustering
8 68 (2.25%) iPhone
9 64 (2.12%) Blackberry
10 58 (1.92%) Replication
11 54 (1.79%) User Experience
12 53 (1.76%) Enterprise Software
13 50 (1.66%) Fat Client
13 50 (1.66%) Thin Client
14 46 (1.53%) Hybrid Cloud
14 46 (1.53%) iPad
15 38 (1.26%) Hedge funds
16 34 (1.13%) CMDB
17 33 (1.09%) PKI
17 33 (1.09%) Smartphone
Operating Systems
1 1,147 (38.03%) Windows
2 426 (14.12%) Windows Server
3 384 (12.73%) Linux
4 304 (10.08%) Windows 10
5 231 (7.66%) Windows 7
6 161 (5.34%) Unix
7 157 (5.21%) Windows Server 2012
8 144 (4.77%) Windows Server 2008
9 80 (2.65%) Red Hat Enterprise Linux
10 71 (2.35%) Apple iOS
11 65 (2.16%) Android
12 51 (1.69%) CentOS
13 43 (1.43%) Mac OS
14 35 (1.16%) Windows 8
15 30 (0.99%) Mac OS X
16 29 (0.96%) Windows Server 2003
17 17 (0.56%) Ubuntu
18 11 (0.36%) Windows XP
19 8 (0.27%) VyOS
20 6 (0.20%) AIX
Processes & Methodologies
1 674 (22.35%) Service Management
2 478 (15.85%) Service Delivery
3 466 (15.45%) Agile Software Development
4 423 (14.03%) ITSM
5 413 (13.69%) Problem-Solving
6 408 (13.53%) Project Management
7 358 (11.87%) Change Management
8 272 (9.02%) ITIL V3
9 269 (8.92%) PRINCE2
10 252 (8.36%) DevOps
11 251 (8.32%) Incident Management
12 246 (8.16%) Problem Management
13 219 (7.26%) Stakeholder Management
14 185 (6.13%) Continuous Improvement
15 176 (5.84%) Information Security
16 172 (5.70%) Migration
17 164 (5.44%) Infrastructure Engineering
18 151 (5.01%) Disaster Recovery
18 151 (5.01%) SDLC
19 149 (4.94%) Configuration Management
Programming Languages
1 485 (16.08%) SQL
2 301 (9.98%) PowerShell
3 169 (5.60%) Java
4 134 (4.44%) Python
5 122 (4.05%) JavaScript
6 92 (3.05%) T-SQL
7 84 (2.79%) Bash Shell
8 75 (2.49%) C#
9 63 (2.09%) C
10 49 (1.62%) PL/SQL
11 48 (1.59%) Perl
12 44 (1.46%) Shell Script
13 32 (1.06%) VB.NET
14 29 (0.96%) Ruby
15 21 (0.70%) C++
15 21 (0.70%) VB
16 18 (0.60%) VBScript
17 12 (0.40%) Groovy
17 12 (0.40%) PHP
18 10 (0.33%) VBA
Qualifications
1 422 (13.99%) Degree
2 378 (12.53%) ITIL Certification
3 273 (9.05%) Microsoft Certification
4 162 (5.37%) Cisco Certification
5 140 (4.64%) MCSE
6 98 (3.25%) MCP
7 94 (3.12%) CCNA
8 92 (3.05%) Security Cleared
9 90 (2.98%) MCSA
10 88 (2.92%) ITIL Foundation Certificate
11 78 (2.59%) CISSP
12 71 (2.35%) CCNP
13 56 (1.86%) Computer Science Degree
14 54 (1.79%) VMware Certified Professional (VCP)
15 52 (1.72%) SC Cleared
16 50 (1.66%) A+ Certification
17 46 (1.53%) CISM
18 36 (1.19%) PMP
19 35 (1.16%) PMI Certification
20 33 (1.09%) CISA
Quality Assurance & Compliance
1 288 (9.55%) SLA
2 110 (3.65%) QA
3 98 (3.25%) COBIT
4 86 (2.85%) ISO/IEC 27001
5 84 (2.79%) GDPR
6 53 (1.76%) PCI DSS
7 30 (0.99%) Sarbanes-Oxley
8 24 (0.80%) PMO
9 23 (0.76%) ISO/IEC 20000
10 22 (0.73%) NIST
11 19 (0.63%) Cyber Essentials
12 10 (0.33%) HIPAA
13 7 (0.23%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 7 (0.23%) MiFID
14 6 (0.20%) Data Quality
15 5 (0.17%) ISO 15022
15 5 (0.17%) ISO 20022
16 3 (0.099%) ISO 9001
17 2 (0.066%) ISO/IEC 19770
17 2 (0.066%) Solvency II
System Software
1 740 (24.54%) Active Directory
2 281 (9.32%) VMware Infrastructure
3 121 (4.01%) XenApp
4 103 (3.42%) Hyper-V
5 78 (2.59%) vSphere
6 72 (2.39%) Docker
7 60 (1.99%) XenDesktop
8 44 (1.46%) VMware ESXi
9 30 (0.99%) Microsoft App-V
10 27 (0.90%) Virtual Machines
11 26 (0.86%) BitLocker
12 22 (0.73%) Virtual Servers
13 14 (0.46%) Virtual Desktop
14 12 (0.40%) Firmware
14 12 (0.40%) VMware NSX
15 10 (0.33%) vCloud
16 9 (0.30%) DFS Replication
16 9 (0.30%) Terminal Services
17 8 (0.27%) VMware Workstation
18 7 (0.23%) NFS
Systems Management
1 302 (10.01%) SCCM
2 100 (3.32%) Ansible
3 87 (2.88%) Puppet
4 67 (2.22%) SCOM
5 63 (2.09%) Nagios
6 59 (1.96%) Opscode Chef
7 51 (1.69%) Terraform
8 49 (1.62%) Kubernetes
9 39 (1.29%) WSUS
10 33 (1.09%) Failover Clustering
11 30 (0.99%) Perfmon
12 29 (0.96%) Microsoft Intune
13 27 (0.90%) Microsoft Clustering
14 23 (0.76%) vCenter Server
15 22 (0.73%) ZABBIX
16 21 (0.70%) AirWatch
16 21 (0.70%) SCOrch
17 20 (0.66%) Jamf Pro
18 19 (0.63%) Control-M
19 17 (0.56%) Tivoli
Vendors
1 1,003 (33.26%) Microsoft
2 452 (14.99%) VMware
3 341 (11.31%) Citrix
4 337 (11.17%) Cisco
5 312 (10.34%) ServiceNow
6 156 (5.17%) Oracle
7 103 (3.42%) IBM
8 99 (3.28%) HP
9 86 (2.85%) Apple
10 85 (2.82%) SAP
11 77 (2.55%) SolarWinds
12 72 (2.39%) Red Hat
13 65 (2.16%) Salesforce.com
14 56 (1.86%) Splunk
15 53 (1.76%) Google
16 52 (1.72%) iManage
17 50 (1.66%) Dell
18 48 (1.59%) Palo Alto
19 47 (1.56%) Informatica
19 47 (1.56%) Remedy