Period
to 9 December 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 December 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > London
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 47 42 29
Rank change year-on-year -5 -13 0
Permanent jobs citing ITIL 3,655 4,471 4,964
As % of all permanent IT jobs advertised in London 5.53% 6.05% 6.65%
As % of the Processes & Methodologies category 6.01% 6.49% 7.21%
Number of salaries quoted 2,860 3,456 4,255
London median annual salary £50,000 £50,500 £50,000
Median salary % change year-on-year -0.99% +1.00% -
10th Percentile £27,750 £28,500 £28,125
90th Percentile £78,750 £80,000 £77,500
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 60,847 68,930 68,824
As % of all permanent IT jobs advertised in London 92.03% 93.31% 92.19%
Number of salaries quoted 49,255 53,580 59,021
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,250
90th Percentile £95,000 £90,000 £88,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

The salary distribution of IT jobs citing ITIL in London over the 6 months to 9 December 2018.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -12 741 £47,500 -5.00% 103
West London +5 205 £55,000 +15.79% 55
South London +10 204 £47,500 - 14
East London +5 61 £46,500 -22.50% 20
North London +4 30 £56,125 -2.39% 8
ITIL
England

For the 6 months to 9 December 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 1,536 (42.02%) Windows
2 1,286 (35.18%) Microsoft
3 1,108 (30.31%) Finance
4 1,008 (27.58%) Active Directory
5 785 (21.48%) Service Management
6 669 (18.30%) Windows Server
7 638 (17.46%) VMware
8 636 (17.40%) SQL
9 588 (16.09%) Office 365
10 584 (15.98%) Service Delivery
11 569 (15.57%) Microsoft Office
12 545 (14.91%) PowerShell
13 538 (14.72%) Problem-Solving
14 500 (13.68%) Agile Software Development
15 485 (13.27%) SLA
16 472 (12.91%) SQL Server
17 469 (12.83%) Citrix
18 466 (12.75%) Linux
19 460 (12.59%) ITSM
20 445 (12.18%) Banking
21 441 (12.07%) Project Management
22 440 (12.04%) VMware Infrastructure
23 437 (11.96%) Windows 7
24 431 (11.79%) Windows 10
25 423 (11.57%) SCCM
26 407 (11.14%) ITIL Certification
27 402 (11.00%) Analytical Skills
28 401 (10.97%) Degree
29 399 (10.92%) Microsoft Azure
30 348 (9.52%) Change Management

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 324 (8.86%) MS Exchange
2 205 (5.61%) SharePoint
3 120 (3.28%) Tomcat
4 112 (3.06%) Skype for Business
5 105 (2.87%) IIS
6 89 (2.44%) Exchange Server 2010
7 72 (1.97%) Exchange Server 2013
8 69 (1.89%) JBoss
9 67 (1.83%) Apache
10 61 (1.67%) Confluence
11 47 (1.29%) Exchange Server 2007
12 29 (0.79%) CMS
13 27 (0.74%) OpenStack
14 22 (0.60%) GlassFish
15 21 (0.57%) BizTalk Server
16 15 (0.41%) IBM Domino
16 15 (0.41%) Oracle SOA Suite
16 15 (0.41%) WebSphere
17 14 (0.38%) Elasticsearch
18 13 (0.36%) Exchange Server 2003
Applications
1 569 (15.57%) Microsoft Office
2 206 (5.64%) Microsoft Excel
3 69 (1.89%) Microsoft PowerPoint
4 61 (1.67%) Microsoft Project
5 60 (1.64%) MS Visio
6 34 (0.93%) Spreadsheet
7 10 (0.27%) AutoCAD
8 7 (0.19%) Camtasia
9 4 (0.11%) Acrobat
10 1 (0.027%) 3ds Max
10 1 (0.027%) Adobe Premiere
10 1 (0.027%) Maya
10 1 (0.027%) MicroStation
10 1 (0.027%) Open Workbench
10 1 (0.027%) S-PLUS
10 1 (0.027%) SPSS
Business Applications
1 61 (1.67%) Dynamics CRM
2 34 (0.93%) Remedy ITSM
3 21 (0.57%) Dynamics AX
4 15 (0.41%) Dynamics NAV
5 11 (0.30%) NetSuite
6 10 (0.27%) Salesforce.com CRM
7 9 (0.25%) Maximo
8 6 (0.16%) Carpe Diem
8 6 (0.16%) Distributed Ledger
8 6 (0.16%) Elite 3E
8 6 (0.16%) Infor SunSystems
8 6 (0.16%) Oracle EBS
8 6 (0.16%) ReMetrica
8 6 (0.16%) SAP ERP
9 5 (0.14%) SAP BPC
9 5 (0.14%) SAP Business One
9 5 (0.14%) SAP FI
9 5 (0.14%) SAP Hybris
9 5 (0.14%) SAP Oil and Gas
9 5 (0.14%) Unit4 Business World
Cloud Services
1 588 (16.09%) Office 365
2 399 (10.92%) Microsoft Azure
3 335 (9.17%) Amazon AWS
4 176 (4.82%) SaaS
5 94 (2.57%) Google Cloud Platform
6 88 (2.41%) Cloud Computing
7 64 (1.75%) IaaS
8 62 (1.70%) Mimecast
9 58 (1.59%) PaaS
10 24 (0.66%) AWS CloudFormation
10 24 (0.66%) Azure Active Directory
11 23 (0.63%) Adobe Creative Cloud
12 22 (0.60%) Virtual Private Cloud
13 18 (0.49%) G Suite
13 18 (0.49%) Serverless
14 17 (0.47%) Slack
15 16 (0.44%) Amazon EC2
15 16 (0.44%) GitHub
16 12 (0.33%) Amazon S3
16 12 (0.33%) BPaaS
Communications & Networking
1 327 (8.95%) Firewall
2 288 (7.88%) DNS
3 282 (7.72%) LAN
4 272 (7.44%) WAN
5 240 (6.57%) TCP/IP
6 200 (5.47%) DHCP
7 189 (5.17%) VPN
8 177 (4.84%) SAN
9 136 (3.72%) Internet
10 100 (2.74%) Skype
11 99 (2.71%) Network Security
12 96 (2.63%) VoIP
13 79 (2.16%) VLAN
14 61 (1.67%) Wireless
15 55 (1.50%) Wi-Fi
16 51 (1.40%) IP Telephony
17 48 (1.31%) Remote Desktop
18 41 (1.12%) NAS
19 40 (1.09%) Cisco ASA
20 38 (1.04%) SSL
Database & Business Intelligence
1 472 (12.91%) SQL Server
2 134 (3.67%) Relational Database
3 109 (2.98%) Oracle Database
4 91 (2.49%) RDBMS
5 87 (2.38%) SQL Server Reporting Services
6 83 (2.27%) MySQL
7 80 (2.19%) SQL Server 2008
8 76 (2.08%) SQL Server Integration Services
9 74 (2.02%) Data Warehouse
10 72 (1.97%) SQL Server 2016
11 53 (1.45%) PostgreSQL
12 43 (1.18%) SQL Server 2012
13 40 (1.09%) Big Data
14 39 (1.07%) SQL Server 2014
15 38 (1.04%) Amazon RDS
16 35 (0.96%) Oracle Database 11g
17 33 (0.90%) Power BI
18 32 (0.88%) SQL Server 2005
18 32 (0.88%) SQL Server Analysis Services
19 28 (0.77%) Oracle Database 10g
Development Applications
1 114 (3.12%) JIRA
2 80 (2.19%) Git (software)
3 70 (1.92%) Jenkins
4 54 (1.48%) WinDbg
5 35 (0.96%) TeamCity
6 31 (0.85%) Subversion
7 28 (0.77%) Octopus Deploy
8 20 (0.55%) Team Foundation Server
9 16 (0.44%) InstallShield
10 15 (0.41%) MSI
11 14 (0.38%) Visual Studio Team System
12 13 (0.36%) HP UFT
12 13 (0.36%) Visual Studio
13 11 (0.30%) GitLab
14 10 (0.27%) PEAR
15 9 (0.25%) AdminStudio
15 9 (0.25%) Selenium
15 9 (0.25%) Toad
16 8 (0.22%) Maven
16 8 (0.22%) Oracle APEX
General
1 1,108 (30.31%) Finance
2 445 (12.18%) Banking
3 200 (5.47%) Retail
4 199 (5.44%) Legal
5 175 (4.79%) Law
6 157 (4.30%) Telecoms
7 111 (3.04%) Investment Banking
8 56 (1.53%) Back Office
9 53 (1.45%) Front Office
10 52 (1.42%) Marketing
11 46 (1.26%) Publishing
12 44 (1.20%) Advertising
13 38 (1.04%) Games
14 35 (0.96%) Financial Institution
15 26 (0.71%) Local Government
16 25 (0.68%) Manufacturing
17 20 (0.55%) Retail Banking
18 16 (0.44%) Billing
19 15 (0.41%) French Language
20 12 (0.33%) German Language
Job Titles
1 950 (25.99%) Analyst
2 452 (12.37%) Support Analyst
3 389 (10.64%) Support Engineer
4 291 (7.96%) Applications Support
5 255 (6.98%) Service Manager
6 254 (6.95%) Service Analyst
7 253 (6.92%) Desktop Support
8 205 (5.61%) IT Manager
9 195 (5.34%) IT Support
10 190 (5.20%) Consultant
11 183 (5.01%) Service Desk Analyst
12 181 (4.95%) IT Analyst
13 173 (4.73%) Applications Support Analyst
14 157 (4.30%) Administrator
15 156 (4.27%) Architect
16 149 (4.08%) Infrastructure Engineer
17 143 (3.91%) Desktop Engineer
18 125 (3.42%) Delivery Manager
19 120 (3.28%) 2nd Line Support
20 116 (3.17%) Senior Analyst
Libraries, Frameworks & Software Standards
1 172 (4.71%) .NET
2 141 (3.86%) HTML
3 109 (2.98%) CSS
4 105 (2.87%) Web Services
5 96 (2.63%) XML
6 58 (1.59%) AngularJS
7 55 (1.50%) LDAP
8 43 (1.18%) SOAP
9 41 (1.12%) Middleware
10 36 (0.98%) Software Packaging
11 35 (0.96%) .NET Framework
12 33 (0.90%) HTML5
13 32 (0.88%) Ajax
14 31 (0.85%) LAMP
15 29 (0.79%) WebSphere MQ
16 28 (0.77%) jQuery
17 26 (0.71%) Spring
18 24 (0.66%) JSON
18 24 (0.66%) Servlets
19 22 (0.60%) JSP
Miscellaneous
1 402 (11.00%) Analytical Skills
2 285 (7.80%) Data Centre
3 251 (6.87%) Management Information System
4 175 (4.79%) Self-Motivation
5 97 (2.65%) Enterprise Software
6 90 (2.46%) Video Conferencing
7 85 (2.33%) Public Cloud
7 85 (2.33%) User Experience
8 81 (2.22%) Clustering
9 75 (2.05%) Fintech
10 74 (2.02%) Fat Client
10 74 (2.02%) Thin Client
11 70 (1.92%) Hedge funds
11 70 (1.92%) Replication
12 61 (1.67%) Blackberry
13 55 (1.50%) Virtual Team
14 54 (1.48%) Private Cloud
15 53 (1.45%) Hybrid Cloud
16 47 (1.29%) Linux Command Line
17 45 (1.23%) Mobile App
Operating Systems
1 1,536 (42.02%) Windows
2 669 (18.30%) Windows Server
3 466 (12.75%) Linux
4 437 (11.96%) Windows 7
5 431 (11.79%) Windows 10
6 266 (7.28%) Windows Server 2008
7 243 (6.65%) Windows Server 2012
8 198 (5.42%) Unix
9 118 (3.23%) Red Hat Enterprise Linux
10 69 (1.89%) Mac OS X
11 68 (1.86%) Android
12 55 (1.50%) Apple iOS
12 55 (1.50%) Windows Server 2003
13 54 (1.48%) Mac OS
14 47 (1.29%) Windows 8
15 29 (0.79%) Solaris
16 26 (0.71%) Windows XP
17 21 (0.57%) CentOS
18 12 (0.33%) Oracle Linux
19 9 (0.25%) Windows 2000
Processes & Methodologies
1 785 (21.48%) Service Management
2 584 (15.98%) Service Delivery
3 538 (14.72%) Problem-Solving
4 500 (13.68%) Agile Software Development
5 460 (12.59%) ITSM
6 441 (12.07%) Project Management
7 348 (9.52%) Change Management
8 332 (9.08%) Stakeholder Management
9 319 (8.73%) ITIL V3
9 319 (8.73%) PRINCE2
10 273 (7.47%) Problem Management
11 249 (6.81%) Incident Management
12 247 (6.76%) Continuous Improvement
13 224 (6.13%) DevOps
14 216 (5.91%) Information Security
15 204 (5.58%) Infrastructure Engineering
16 198 (5.42%) Disaster Recovery
17 173 (4.73%) Mentoring
17 173 (4.73%) Root Cause Analysis
18 168 (4.60%) Migration
Programming Languages
1 636 (17.40%) SQL
2 545 (14.91%) PowerShell
3 241 (6.59%) Java
4 192 (5.25%) Python
5 163 (4.46%) JavaScript
6 109 (2.98%) C#
7 105 (2.87%) Perl
8 98 (2.68%) Bash Shell
9 94 (2.57%) VBScript
10 73 (2.00%) T-SQL
11 72 (1.97%) PL/SQL
12 71 (1.94%) Shell Script
13 48 (1.31%) C
14 36 (0.98%) PHP
15 28 (0.77%) VB
16 27 (0.74%) Ruby
17 18 (0.49%) VB.NET
18 16 (0.44%) Korn
19 12 (0.33%) Bourne shell
20 11 (0.30%) C++
Qualifications
1 407 (11.14%) ITIL Certification
2 401 (10.97%) Degree
3 330 (9.03%) Microsoft Certification
4 211 (5.77%) MCSE
5 142 (3.89%) Cisco Certification
6 110 (3.01%) Computer Science Degree
7 96 (2.63%) CCNA
8 85 (2.33%) CISSP
9 84 (2.30%) MCP
10 79 (2.16%) Security Cleared
11 76 (2.08%) MCSA
12 75 (2.05%) CCNP
13 65 (1.78%) ITIL Foundation Certificate
14 61 (1.67%) MCDST
15 58 (1.59%) CISM
16 56 (1.53%) VMware Certified Professional (VCP)
17 55 (1.50%) SC Cleared
18 41 (1.12%) PMI Certification
19 39 (1.07%) A+ Certification
20 32 (0.88%) CISA
Quality Assurance & Compliance
1 485 (13.27%) SLA
2 169 (4.62%) ISO/IEC 27001
3 153 (4.19%) COBIT
4 92 (2.52%) GDPR
5 71 (1.94%) QA
6 68 (1.86%) PCI DSS
7 50 (1.37%) PMO
8 48 (1.31%) ISO/IEC 20000
9 40 (1.09%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 24 (0.66%) ISO 9001
11 22 (0.60%) Data Quality
12 18 (0.49%) Cyber Essentials
13 13 (0.36%) HIPAA
14 11 (0.30%) COSO
15 9 (0.25%) PMBOK
16 6 (0.16%) Basel III
16 6 (0.16%) Sarbanes-Oxley
17 5 (0.14%) ISO 22301
18 4 (0.11%) JSP 440
19 3 (0.082%) FATCA
System Software
1 1,008 (27.58%) Active Directory
2 440 (12.04%) VMware Infrastructure
3 147 (4.02%) Hyper-V
4 143 (3.91%) XenApp
5 87 (2.38%) vSphere
6 79 (2.16%) VMware ESXi
7 77 (2.11%) XenDesktop
8 58 (1.59%) BitLocker
9 50 (1.37%) Docker
10 39 (1.07%) Microsoft App-V
11 37 (1.01%) Virtual Desktop
12 31 (0.85%) Virtual Servers
13 21 (0.57%) Oracle RAC
14 20 (0.55%) Terminal Services
15 17 (0.47%) VMware Workstation
15 17 (0.47%) Xen
16 14 (0.38%) Terminal Server
17 13 (0.36%) DFS Replication
17 13 (0.36%) Firmware
18 12 (0.33%) VMware NSX
Systems Management
1 423 (11.57%) SCCM
2 149 (4.08%) Ansible
3 133 (3.64%) Puppet
4 119 (3.26%) Opscode Chef
5 95 (2.60%) SCOM
6 85 (2.33%) Nagios
7 81 (2.22%) WSUS
8 57 (1.56%) Perfmon
9 47 (1.29%) Terraform
10 43 (1.18%) Kubernetes
11 35 (0.96%) SCOrch
12 33 (0.90%) Backup Exec
13 32 (0.88%) Cisco CUCM
13 32 (0.88%) Jamf Pro
13 32 (0.88%) NetBackup
13 32 (0.88%) Salt
13 32 (0.88%) vRealize
14 31 (0.85%) AirWatch
15 26 (0.71%) vRealize Orchestrator
16 24 (0.66%) Microsoft Intune
Vendors
1 1,286 (35.18%) Microsoft
2 638 (17.46%) VMware
3 469 (12.83%) Citrix
4 330 (9.03%) Cisco
5 292 (7.99%) Oracle
6 277 (7.58%) ServiceNow
7 139 (3.80%) HP
8 136 (3.72%) IBM
9 135 (3.69%) Apple
10 118 (3.23%) Google
11 114 (3.12%) Red Hat
12 94 (2.57%) Splunk
13 84 (2.30%) Remedy
13 84 (2.30%) SAP
14 82 (2.24%) SolarWinds
15 78 (2.13%) Ivanti
16 75 (2.05%) Dell
17 70 (1.92%) Salesforce.com
18 69 (1.89%) NetApp
19 63 (1.72%) Bloomberg