Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 43 28 28
Rank change year-on-year -15 0 -1
Permanent jobs citing ITIL 4524 5119 5937
As % of all permanent IT jobs advertised in London 6.00% 6.72% 6.75%
As % of the Processes & Methodologies category 6.55% 7.41% 7.54%
Number of salaries quoted 3492 4426 5059
London median annual salary £50,500 £50,000 £51,500
Median salary % change year-on-year +1.00% -2.91% +3.00%
10th Percentile £28,000 £28,250 £28,750
90th Percentile £80,000 £77,500 £77,500
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 69031 69078 78753
As % of all permanent IT jobs advertised in London 91.60% 90.65% 89.58%
Number of salaries quoted 53165 59470 66332
London median annual salary £60,000 £57,604 £55,000
Median salary % change year-on-year +4.16% +4.73% -
10th Percentile £35,000 £33,750 £33,000
90th Percentile £90,000 £88,750 £86,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

The salary distribution of IT jobs citing ITIL in London over the 6 months to 22 November 2017.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -4 930 £50,000 - 62
West London -8 261 £48,328 +7.39% 25
South London -8 154 £47,500 -5.00% 11
East London -23 60 £60,000 +26.32% 12
North London -10 43 £57,500 +53.33% 1
ITIL
England

For the 6 months to 22 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for ITIL.

1 1807 (39.94%) Windows
2 1530 (33.82%) Finance
3 1388 (30.68%) Microsoft
4 1114 (24.62%) Active Directory
5 1057 (23.36%) Service Management
6 929 (20.53%) SQL
7 737 (16.29%) VMware
8 719 (15.89%) Banking
9 702 (15.52%) Service Delivery
10 643 (14.21%) Windows Server
11 622 (13.75%) Project Management
12 620 (13.70%) Agile Software Development
13 619 (13.68%) Microsoft Office
14 593 (13.11%) SQL Server
15 586 (12.95%) Linux
16 569 (12.58%) SLA
17 562 (12.42%) Citrix
18 549 (12.14%) Change Management
19 545 (12.05%) Office 365
20 531 (11.74%) Analytical Skills
21 528 (11.67%) ITSM
22 526 (11.63%) Windows 7
23 517 (11.43%) Microsoft Certification
24 512 (11.32%) Degree
25 495 (10.94%) ITIL Certification
26 475 (10.50%) Cisco
27 469 (10.37%) Problem Management
28 465 (10.28%) MS Exchange
29 444 (9.81%) Asset Management
30 433 (9.57%) Firewall

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 465 (10.28%) MS Exchange
2 284 (6.28%) SharePoint
3 241 (5.33%) Skype for Business
4 235 (5.19%) Exchange Server 2010
5 182 (4.02%) IIS
6 71 (1.57%) Exchange Server 2013
7 60 (1.33%) Exchange Server 2007
8 57 (1.26%) CMS
9 52 (1.15%) SharePoint 2010
10 45 (0.99%) Apache
11 44 (0.97%) Tomcat
12 40 (0.88%) WebSphere
13 35 (0.77%) Blackberry Enterprise Server
14 32 (0.71%) Confluence
14 32 (0.71%) EPiServer
15 31 (0.69%) Exchange Server 2003
16 28 (0.62%) IBM Notes
16 28 (0.62%) JBoss
17 25 (0.55%) SharePoint 2013
18 21 (0.46%) BizTalk Server
Applications
1 619 (13.68%) Microsoft Office
2 143 (3.16%) Microsoft Excel
3 103 (2.28%) Microsoft PowerPoint
4 63 (1.39%) MS Visio
5 26 (0.57%) Microsoft Project
6 15 (0.33%) Adobe Creative Suite
7 6 (0.13%) Spreadsheet
8 5 (0.11%) Maya
9 2 (0.044%) Adobe Captivate
9 2 (0.044%) Adobe Illustrator
9 2 (0.044%) Camtasia
9 2 (0.044%) InfoPath
9 2 (0.044%) Photoshop
10 1 (0.022%) Adobe Premiere
10 1 (0.022%) InCopy
10 1 (0.022%) InDesign
Business Applications
1 99 (2.19%) Remedy ITSM
2 67 (1.48%) ION MarketView
3 61 (1.35%) Actimize
4 59 (1.30%) Dynamics CRM
5 19 (0.42%) Dynamics AX
6 15 (0.33%) SAP BPC
7 13 (0.29%) RiskWrite
8 12 (0.27%) Dynamics NAV
8 12 (0.27%) Siebel CRM
9 10 (0.22%) Unit4 Business World
10 9 (0.20%) iTrent
11 8 (0.18%) Eikon
11 8 (0.18%) NetSuite
11 8 (0.18%) Oracle EBS
12 7 (0.15%) Eloqua
13 6 (0.13%) BusinessWorks
14 5 (0.11%) Oracle 11i
14 5 (0.11%) Oracle HRMS
14 5 (0.11%) Oracle Payroll
14 5 (0.11%) SAP PM
Cloud Services
1 545 (12.05%) Office 365
2 364 (8.05%) Microsoft Azure
3 301 (6.65%) Amazon AWS
4 167 (3.69%) IaaS
5 115 (2.54%) SaaS
6 55 (1.22%) PaaS
7 48 (1.06%) Cloud Computing
8 40 (0.88%) Mimecast
9 34 (0.75%) G Suite
9 34 (0.75%) OneDrive
10 23 (0.51%) Azure Active Directory
11 20 (0.44%) AWS CloudFormation
12 16 (0.35%) Google Cloud Platform
13 13 (0.29%) Yammer
14 12 (0.27%) Dynamics 365
15 10 (0.22%) Adobe Creative Cloud
15 10 (0.22%) IBM Cloud
15 10 (0.22%) Slack
15 10 (0.22%) SoftLayer
16 9 (0.20%) Virtual Private Cloud
Communications & Networking
1 433 (9.57%) Firewall
2 265 (5.86%) WAN
3 264 (5.84%) TCP/IP
4 261 (5.77%) DNS
5 257 (5.68%) LAN
6 228 (5.04%) Skype
7 211 (4.66%) SAN
8 204 (4.51%) VPN
9 197 (4.35%) DHCP
10 131 (2.90%) Network Security
11 128 (2.83%) Internet
11 128 (2.83%) VoIP
12 101 (2.23%) Wireless
13 78 (1.72%) Unified Communications
14 67 (1.48%) Cisco ASA
15 54 (1.19%) Intranet
16 52 (1.15%) BGP
16 52 (1.15%) MPLS
16 52 (1.15%) Remote Desktop
17 49 (1.08%) Cisco IOS
Database & Business Intelligence
1 593 (13.11%) SQL Server
2 137 (3.03%) SQL Server Integration Services
3 101 (2.23%) SQL Server Reporting Services
4 89 (1.97%) MySQL
5 86 (1.90%) SQL Server 2008
6 83 (1.83%) SQL Server 2014
7 79 (1.75%) SQL Server 2012
8 74 (1.64%) Oracle Database
9 59 (1.30%) Big Data
10 44 (0.97%) Data Warehouse
11 36 (0.80%) BusinessObjects
11 36 (0.80%) Oracle BI EE
11 36 (0.80%) Relational Database
12 33 (0.73%) SQL Server 2005
13 32 (0.71%) Power BI
14 30 (0.66%) Hadoop
14 30 (0.66%) SQL Server 2016
15 26 (0.57%) MongoDB
15 26 (0.57%) SAP HANA
16 25 (0.55%) SQL Server Analysis Services
Development Applications
1 121 (2.67%) JIRA
2 68 (1.50%) Team Foundation Server
3 51 (1.13%) Git (software)
4 44 (0.97%) Visual Studio
5 36 (0.80%) Jenkins
6 25 (0.55%) TeamCity
7 20 (0.44%) Subversion
8 17 (0.38%) Talend Open Studio
9 16 (0.35%) Selenium
10 15 (0.33%) Atlassian Bamboo
10 15 (0.33%) Eclipse
11 13 (0.29%) VersionOne
12 11 (0.24%) Bitbucket
13 10 (0.22%) Liquibase
14 9 (0.20%) Vagrant
15 7 (0.15%) Bower
15 7 (0.15%) Grunt
15 7 (0.15%) gulp
15 7 (0.15%) Maven
15 7 (0.15%) PHPUnit
General
1 1530 (33.82%) Finance
2 719 (15.89%) Banking
3 389 (8.60%) Investment Banking
4 338 (7.47%) Retail Banking
5 242 (5.35%) Legal
6 158 (3.49%) Law
6 158 (3.49%) Retail
7 143 (3.16%) Telecoms
8 122 (2.70%) Front Office
9 112 (2.48%) Back Office
10 94 (2.08%) Financial Institution
11 62 (1.37%) Marketing
12 60 (1.33%) Advertising
13 51 (1.13%) Publishing
14 32 (0.71%) International Banking
15 31 (0.69%) Billing
16 30 (0.66%) Manufacturing
16 30 (0.66%) Private Banking
17 23 (0.51%) Games
18 13 (0.29%) Electronics
Job Titles
1 1099 (24.29%) Analyst
2 442 (9.77%) Service Manager
3 414 (9.15%) Support Analyst
4 305 (6.74%) Applications Support
5 295 (6.52%) Service Analyst
6 272 (6.01%) IT Manager
7 259 (5.73%) Support Engineer
8 235 (5.19%) IT Support
9 219 (4.84%) Infrastructure Engineer
10 215 (4.75%) IT Analyst
10 215 (4.75%) Service Desk Analyst
11 211 (4.66%) Consultant
12 187 (4.13%) Administrator
13 176 (3.89%) Delivery Manager
14 164 (3.63%) 2nd Line Support
15 160 (3.54%) Applications Support Analyst
16 156 (3.45%) Desktop Support
17 151 (3.34%) Services Delivery Manager
18 147 (3.25%) Project Manager
19 144 (3.18%) Architect
Libraries, Frameworks & Software Standards
1 227 (5.02%) .NET
2 205 (4.53%) Web Services
3 158 (3.49%) XML
4 149 (3.29%) HTML
5 87 (1.92%) CSS
6 70 (1.55%) ASP.NET
7 58 (1.28%) SOAP
8 57 (1.26%) .NET Framework
8 57 (1.26%) FIX Protocol
9 54 (1.19%) JSON
10 48 (1.06%) Middleware
11 44 (0.97%) RESTful
12 35 (0.77%) J2EE
13 33 (0.73%) Ajax
13 33 (0.73%) HTML5
14 31 (0.69%) LAMP
15 30 (0.66%) AngularJS
16 29 (0.64%) ASP.NET MVC
17 27 (0.60%) Entity Framework
18 25 (0.55%) WebSphere MQ
Miscellaneous
1 531 (11.74%) Analytical Skills
2 295 (6.52%) Data Centre
3 242 (5.35%) Management Information System
4 209 (4.62%) User Experience
5 202 (4.47%) Blackberry
6 162 (3.58%) Foreign Exchange (FX)
7 151 (3.34%) Computer Science
8 111 (2.45%) Clustering
9 102 (2.25%) Enterprise Software
10 99 (2.19%) Equities
11 93 (2.06%) Hedge funds
12 81 (1.79%) Fixed Income
13 76 (1.68%) Video Conferencing
14 75 (1.66%) Replication
15 69 (1.53%) Fintech
15 69 (1.53%) Public Cloud
16 67 (1.48%) iPhone
17 60 (1.33%) Data Protection Act
17 60 (1.33%) iPad
18 54 (1.19%) CMDB
Operating Systems
1 1807 (39.94%) Windows
2 643 (14.21%) Windows Server
3 586 (12.95%) Linux
4 526 (11.63%) Windows 7
5 339 (7.49%) Unix
6 316 (6.98%) Windows Server 2008
7 281 (6.21%) Windows Server 2012
8 237 (5.24%) Windows 10
9 204 (4.51%) Android
10 196 (4.33%) Apple iOS
11 183 (4.05%) Mac OS X
12 143 (3.16%) Red Hat Enterprise Linux
13 84 (1.86%) Windows Server 2003
14 79 (1.75%) Windows 8
15 58 (1.28%) Mac OS
16 48 (1.06%) Solaris
17 45 (0.99%) Windows XP
18 22 (0.49%) CentOS
19 20 (0.44%) Windows 2000 Server
20 17 (0.38%) Windows Phone
Processes & Methodologies
1 1057 (23.36%) Service Management
2 702 (15.52%) Service Delivery
3 622 (13.75%) Project Management
4 620 (13.70%) Agile Software Development
5 549 (12.14%) Change Management
6 528 (11.67%) ITSM
7 469 (10.37%) Problem Management
8 444 (9.81%) Asset Management
9 421 (9.31%) Incident Management
10 417 (9.22%) PRINCE2
11 408 (9.02%) ITIL V3
12 383 (8.47%) Continuous Improvement
13 364 (8.05%) Wealth Management
14 359 (7.94%) Stakeholder Management
15 322 (7.12%) Configuration Management
16 265 (5.86%) Information Security
17 259 (5.73%) SDLC
18 231 (5.11%) Disaster Recovery
19 215 (4.75%) Release Management
20 212 (4.69%) DevOps
Programming Languages
1 929 (20.53%) SQL
2 305 (6.74%) PowerShell
3 189 (4.18%) Java
4 169 (3.74%) JavaScript
5 133 (2.94%) T-SQL
6 120 (2.65%) C#
7 112 (2.48%) Python
8 77 (1.70%) Bash Shell
9 73 (1.61%) Perl
9 73 (1.61%) Shell Script
10 59 (1.30%) PL/SQL
11 56 (1.24%) VBScript
12 50 (1.11%) VB
13 43 (0.95%) C
14 38 (0.84%) PHP
15 33 (0.73%) Ruby
16 32 (0.71%) VB.NET
17 14 (0.31%) XPath
18 12 (0.27%) PHP 5
18 12 (0.27%) PHP 7
Qualifications
1 517 (11.43%) Microsoft Certification
2 512 (11.32%) Degree
3 495 (10.94%) ITIL Certification
4 346 (7.65%) MCSE
5 245 (5.42%) Cisco Certification
6 222 (4.91%) CISSP
7 191 (4.22%) CCNA
8 150 (3.32%) CISM
9 127 (2.81%) Citrix Certification
10 125 (2.76%) CCA
11 120 (2.65%) Security Cleared
12 118 (2.61%) MCP
12 118 (2.61%) MCSA
13 114 (2.52%) CCNP
14 106 (2.34%) ITIL Foundation Certificate
15 100 (2.21%) Computer Science Degree
16 92 (2.03%) MCITP
17 70 (1.55%) SC Cleared
17 70 (1.55%) VMware Certified Professional (VCP)
18 61 (1.35%) PRINCE2 Certification
Quality Assurance & Compliance
1 569 (12.58%) SLA
2 257 (5.68%) ISO/IEC 27001
3 129 (2.85%) COBIT
4 120 (2.65%) PCI DSS
5 115 (2.54%) QA
6 79 (1.75%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 61 (1.35%) GDPR
8 58 (1.28%) ISO/IEC 20000
9 52 (1.15%) ISO 9001
10 42 (0.93%) PMO
11 27 (0.60%) SEPA
12 22 (0.49%) Data Quality
13 18 (0.40%) Sarbanes-Oxley
14 17 (0.38%) ISO 22301
15 15 (0.33%) ISO 9000
16 13 (0.29%) ISO/IEC 27005
17 12 (0.27%) COSO
18 11 (0.24%) Cyber Essentials
19 8 (0.18%) HIPAA
19 8 (0.18%) MiFID
System Software
1 1114 (24.62%) Active Directory
2 414 (9.15%) VMware Infrastructure
3 230 (5.08%) XenApp
4 163 (3.60%) Hyper-V
5 159 (3.51%) XenDesktop
6 90 (1.99%) VMware ESXi
7 76 (1.68%) Virtual Desktop
8 70 (1.55%) vSphere
9 64 (1.41%) Docker
10 49 (1.08%) Virtual Machines
11 31 (0.69%) Virtual Servers
12 24 (0.53%) XenServer
13 20 (0.44%) Terminal Services
14 18 (0.40%) Microsoft App-V
15 15 (0.33%) Xen
16 10 (0.22%) Cronacle
17 9 (0.20%) BitLocker
17 9 (0.20%) VMware Server
18 8 (0.18%) KVM
18 8 (0.18%) ProxySG
Systems Management
1 380 (8.40%) SCCM
2 122 (2.70%) AirWatch
3 116 (2.56%) SCOM
4 110 (2.43%) Puppet
5 91 (2.01%) Opscode Chef
6 84 (1.86%) Nagios
7 82 (1.81%) Ansible
8 45 (0.99%) vCenter Server
9 44 (0.97%) Microsoft Clustering
10 41 (0.91%) Cisco CUCM
11 37 (0.82%) Opsview
12 34 (0.75%) SCOrch
13 32 (0.71%) WSUS
14 25 (0.55%) Control-M
15 23 (0.51%) Tivoli
15 23 (0.51%) vRealize
16 21 (0.46%) Backup Exec
16 21 (0.46%) HP Quality Center
16 21 (0.46%) Oracle Enterprise Manager
17 20 (0.44%) Microsoft Intune
Vendors
1 1388 (30.68%) Microsoft
2 737 (16.29%) VMware
3 562 (12.42%) Citrix
4 475 (10.50%) Cisco
5 323 (7.14%) ServiceNow
6 273 (6.03%) Oracle
7 200 (4.42%) Apple
8 192 (4.24%) HP
9 145 (3.21%) Remedy
10 132 (2.92%) Red Hat
11 126 (2.79%) SAP
12 123 (2.72%) McAfee
13 116 (2.56%) CheckPoint
14 114 (2.52%) AppSense
15 99 (2.19%) Splunk
16 91 (2.01%) IBM
17 90 (1.99%) SolarWinds
18 72 (1.59%) Palo Alto
19 71 (1.57%) ION Trading
20 70 (1.55%) Sybase