Period
to

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 May 2022 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 113 96 53
Rank change year-on-year -17 -43 -2
Permanent jobs citing ITIL 2,414 1,213 1,969
As % of all permanent jobs advertised in London 3.43% 3.53% 5.08%
As % of the Processes & Methodologies category 3.55% 3.72% 5.38%
Number of salaries quoted 1,895 1,055 1,589
10th Percentile £31,231 £33,125 £31,250
25th Percentile £40,000 £45,000 £42,500
Median annual salary (50th Percentile) £55,000 £56,000 £56,500
Median % change year-on-year -1.79% -0.88% +13.00%
75th Percentile £67,500 £72,500 £72,500
90th Percentile £78,750 £87,500 £85,000
England median annual salary £47,500 £46,000 £47,500
% change year-on-year +3.26% -3.16% +5.56%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 67,931 32,593 36,573
As % of all permanent IT jobs advertised in London 96.59% 94.77% 94.41%
Number of salaries quoted 33,607 24,553 29,791
10th Percentile £42,500 £42,500 £38,750
25th Percentile £53,750 £52,500 £50,000
Median annual salary (50th Percentile) £70,000 £70,000 £67,500
Median % change year-on-year - +3.70% +3.85%
75th Percentile £92,500 £87,500 £85,000
90th Percentile £110,000 £105,000 £102,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 23 May 2022.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +18 398 £55,000 - 44
South London -31 69 £32,500 -35.00% 5
East London -18 68 £65,000 +23.81% 15
West London -72 61 £45,000 -14.29% 26
North London -3 41 £22,000 -51.11% 3
ITIL
England

For the 6 months to 23 May 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 880 (36.45%) Microsoft
2 843 (34.92%) Windows
3 769 (31.86%) Social Skills
4 738 (30.57%) Microsoft 365
5 658 (27.26%) Active Directory
6 651 (26.97%) Service Management
7 601 (24.90%) Finance
8 576 (23.86%) Azure
9 506 (20.96%) ITSM
10 466 (19.30%) Agile
11 448 (18.56%) Service Delivery
12 427 (17.69%) Change Management
13 395 (16.36%) Project Management
14 362 (15.00%) Windows 10
15 360 (14.91%) Problem Management
16 351 (14.54%) Problem-Solving
17 324 (13.42%) Microsoft Office
18 304 (12.59%) Incident Management
19 288 (11.93%) Analytical Skills
20 278 (11.52%) ITIL Certification
21 267 (11.06%) VMware
22 263 (10.89%) SLA
23 257 (10.65%) Cisco
24 256 (10.60%) PowerShell
25 247 (10.23%) Degree
26 244 (10.11%) SQL
27 236 (9.78%) AWS
27 236 (9.78%) Windows Server
28 231 (9.57%) Citrix
29 229 (9.49%) Continuous Improvement

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 157 (6.50%) SharePoint
2 92 (3.81%) MS Exchange
3 62 (2.57%) Confluence
4 44 (1.82%) IIS
5 39 (1.62%) CMS
6 22 (0.91%) Tomcat
7 21 (0.87%) Apache
8 18 (0.75%) WebLogic
9 17 (0.70%) Exchange Server 2010
10 16 (0.66%) Blackberry Enterprise Server
10 16 (0.66%) Exchange Server 2013
11 15 (0.62%) Exchange Server 2007
12 8 (0.33%) Elasticsearch
13 7 (0.29%) Cloud Foundry
13 7 (0.29%) Skype for Business
14 6 (0.25%) Apache Spark
15 5 (0.21%) JBoss
15 5 (0.21%) WebSphere
16 4 (0.17%) Oracle Workflow
17 3 (0.12%) SAS
Applications
1 324 (13.42%) Microsoft Office
2 60 (2.49%) Microsoft Excel
3 36 (1.49%) Microsoft PowerPoint
4 33 (1.37%) Microsoft Project
5 32 (1.33%) MS Visio
6 14 (0.58%) Chatbot
7 11 (0.46%) Acrobat
8 9 (0.37%) Adobe Creative Suite
9 3 (0.12%) AutoCAD
9 3 (0.12%) Revit
9 3 (0.12%) SketchUp
10 1 (0.041%) Adobe Captivate
10 1 (0.041%) Adobe Premiere
10 1 (0.041%) Camtasia
10 1 (0.041%) InVision
10 1 (0.041%) Sketch
10 1 (0.041%) Snagit
10 1 (0.041%) Spreadsheet
Business Applications
1 39 (1.62%) Dynamics CRM
2 28 (1.16%) Remedy ITSM
3 12 (0.50%) Sentinel
4 10 (0.41%) Dynamics AX
5 9 (0.37%) Oracle Applications
6 7 (0.29%) Elite 3E
7 6 (0.25%) Eikon
7 6 (0.25%) MetaTrader
7 6 (0.25%) SAP S/4HANA
8 5 (0.21%) SAP PA-EC
9 4 (0.17%) Sage 200
10 3 (0.12%) Dynamics NAV
10 3 (0.12%) Workday HCM
11 2 (0.083%) Cerner Millennium
11 2 (0.083%) Eloqua
11 2 (0.083%) HiPortfolio
11 2 (0.083%) MultiFonds
11 2 (0.083%) NetSuite
11 2 (0.083%) SimCorp Dimension
11 2 (0.083%) Summit
Cloud Services
1 738 (30.57%) Microsoft 365
2 576 (23.86%) Azure
3 236 (9.78%) AWS
4 205 (8.49%) Azure Active Directory
5 135 (5.59%) SaaS
6 81 (3.36%) OneDrive
7 77 (3.19%) PaaS
8 74 (3.07%) IaaS
9 64 (2.65%) GCP
10 63 (2.61%) Power Platform
11 52 (2.15%) Mimecast
12 38 (1.57%) Azure Sentinel
13 36 (1.49%) Dynamics 365
14 35 (1.45%) PowerApps
15 25 (1.04%) Azure Monitor
16 24 (0.99%) Cloud Computing
17 21 (0.87%) Adobe Creative Cloud
18 20 (0.83%) Google Workspace
19 19 (0.79%) AWS CloudFormation
19 19 (0.79%) Serverless
Communications & Networking
1 215 (8.91%) DNS
2 197 (8.16%) Firewall
3 190 (7.87%) WAN
4 159 (6.59%) DHCP
5 156 (6.46%) LAN
6 131 (5.43%) VPN
7 130 (5.39%) TCP/IP
8 81 (3.36%) Network Security
9 78 (3.23%) WebEx
10 77 (3.19%) Wireless
11 65 (2.69%) Internet
12 59 (2.44%) VoIP
13 54 (2.24%) Wi-Fi
14 53 (2.20%) SAN
15 40 (1.66%) MPLS
15 40 (1.66%) SD-WAN
16 32 (1.33%) NAS
17 29 (1.20%) Unified Communications
18 28 (1.16%) Cisco IOS
19 27 (1.12%) Intranet
Database & Business Intelligence
1 137 (5.68%) SQL Server
2 31 (1.28%) Relational Database
3 30 (1.24%) Oracle Database
4 27 (1.12%) Power BI
5 23 (0.95%) Oracle Database 11g
6 22 (0.91%) MySQL
7 20 (0.83%) Data Warehouse
8 19 (0.79%) Metadata
9 18 (0.75%) Amazon RDS
9 18 (0.75%) SAP HANA
9 18 (0.75%) SQL Server Reporting Services
10 16 (0.66%) PostgreSQL
10 16 (0.66%) RDBMS
11 15 (0.62%) Tableau
12 14 (0.58%) Oracle Database 12c
13 12 (0.50%) Big Data
14 11 (0.46%) Electronic Patient Records
15 10 (0.41%) BigQuery
16 8 (0.33%) Amazon DynamoDB
16 8 (0.33%) InfluxDB
Development Applications
1 117 (4.85%) JIRA
2 65 (2.69%) Git (software)
3 47 (1.95%) Jenkins
4 20 (0.83%) Bitbucket
4 20 (0.83%) GitLab
5 17 (0.70%) Octopus Deploy
6 14 (0.58%) Oracle APEX
7 12 (0.50%) Mocha
7 12 (0.50%) Subversion
8 9 (0.37%) TeamCity
9 8 (0.33%) Jaeger
9 8 (0.33%) ScriptRunner
9 8 (0.33%) Team Foundation Server
10 7 (0.29%) Sonatype Nexus
10 7 (0.29%) VSS/SourceSafe
11 3 (0.12%) Visual Studio
12 2 (0.083%) Ant
12 2 (0.083%) Bitbucket Server
12 2 (0.083%) IBM UrbanCode
12 2 (0.083%) Vagrant
General
1 769 (31.86%) Social Skills
2 601 (24.90%) Finance
3 288 (11.93%) Analytical Skills
4 167 (6.92%) Legal
5 120 (4.97%) Law
6 114 (4.72%) Banking
7 101 (4.18%) Telecoms
8 87 (3.60%) Inclusion and Diversity
9 84 (3.48%) Advertising
10 76 (3.15%) Marketing
11 75 (3.11%) Presentation Skills
12 72 (2.98%) Organisational Skills
13 66 (2.73%) Retail
14 58 (2.40%) Public Sector
15 57 (2.36%) Documentation Skills
16 47 (1.95%) Influencing Skills
17 42 (1.74%) Multimedia
18 26 (1.08%) Games
19 24 (0.99%) Financial Institution
20 18 (0.75%) Back Office
Job Titles
1 611 (25.31%) Analyst
2 223 (9.24%) Support Analyst
3 207 (8.57%) Service Analyst
4 199 (8.24%) Service Manager
5 188 (7.79%) IT Manager
6 150 (6.21%) Support Engineer
7 139 (5.76%) Service Desk Analyst
8 123 (5.10%) IT Support
9 116 (4.81%) Architect
10 114 (4.72%) Infrastructure Engineer
11 109 (4.52%) 2nd Line Support
12 104 (4.31%) Desktop Support
13 97 (4.02%) IT Analyst
14 88 (3.65%) Project Manager
15 86 (3.56%) Consultant
15 86 (3.56%) IT Engineer
16 82 (3.40%) Applications Support
16 82 (3.40%) IT Services Manager
17 76 (3.15%) Service Delivery Manager
18 73 (3.02%) Senior Analyst
Libraries, Frameworks & Software Standards
1 44 (1.82%) HTML
2 36 (1.49%) Web Services
3 27 (1.12%) .NET
4 25 (1.04%) XML
5 22 (0.91%) FIX Protocol
5 22 (0.91%) JSON
6 21 (0.87%) REST
7 20 (0.83%) LDAP
7 20 (0.83%) XMPP
8 19 (0.79%) SOAP
9 16 (0.66%) CSS
9 16 (0.66%) SAML
10 15 (0.62%) EDI
10 15 (0.62%) Node.js
10 15 (0.62%) WebSockets
11 13 (0.54%) OLE
11 13 (0.54%) RESTful
12 12 (0.50%) Chai
12 12 (0.50%) Middleware
12 12 (0.50%) React
Miscellaneous
1 202 (8.37%) Management Information System
2 112 (4.64%) Data Centre
3 96 (3.98%) Self-Motivation
4 76 (3.15%) Public Cloud
5 55 (2.28%) User Experience
6 52 (2.15%) Video Conferencing
7 51 (2.11%) CMDB
8 50 (2.07%) Virtual Team
9 46 (1.91%) Smartphone
10 45 (1.86%) Blackberry
11 44 (1.82%) NHS
12 39 (1.62%) Enterprise Software
13 36 (1.49%) Replication
14 29 (1.20%) Clustering
14 29 (1.20%) iPhone
15 25 (1.04%) Mobile App
16 22 (0.91%) Cloud Native
16 22 (0.91%) Handset
17 21 (0.87%) Blockchain
18 19 (0.79%) Hybrid Cloud
Operating Systems
1 843 (34.92%) Windows
2 362 (15.00%) Windows 10
3 236 (9.78%) Windows Server
4 214 (8.86%) Linux
5 97 (4.02%) Windows Server 2016
6 95 (3.94%) Android
7 94 (3.89%) Unix
8 88 (3.65%) Apple iOS
9 74 (3.07%) Windows Server 2012
10 73 (3.02%) Mac OS
11 57 (2.36%) Windows 7
12 54 (2.24%) Windows Server 2019
13 33 (1.37%) Mac OS X
14 29 (1.20%) Windows Server 2008
15 21 (0.87%) CentOS
16 13 (0.54%) SUSE Linux Enterprise Server
17 8 (0.33%) Red Hat Enterprise Linux
17 8 (0.33%) Ubuntu
18 6 (0.25%) Debian
19 5 (0.21%) Windows 8
Processes & Methodologies
1 651 (26.97%) Service Management
2 506 (20.96%) ITSM
3 466 (19.30%) Agile
4 448 (18.56%) Service Delivery
5 427 (17.69%) Change Management
6 395 (16.36%) Project Management
7 360 (14.91%) Problem Management
8 351 (14.54%) Problem-Solving
9 304 (12.59%) Incident Management
10 229 (9.49%) Continuous Improvement
11 220 (9.11%) ITIL V3
12 212 (8.78%) Stakeholder Management
13 195 (8.08%) DevOps
14 194 (8.04%) PRINCE2
15 182 (7.54%) Asset Management
16 166 (6.88%) Mentoring
17 164 (6.79%) Migration
18 159 (6.59%) Cybersecurity
19 149 (6.17%) Infrastructure Engineering
20 133 (5.51%) Information Security
Programming Languages
1 256 (10.60%) PowerShell
2 244 (10.11%) SQL
3 144 (5.97%) Python
4 65 (2.69%) Shell Script
5 63 (2.61%) JavaScript
6 53 (2.20%) Bash
7 37 (1.53%) Java
8 32 (1.33%) C#
9 31 (1.28%) VBScript
10 26 (1.08%) Perl
11 23 (0.95%) Ruby
12 18 (0.75%) T-SQL
13 17 (0.70%) C
13 17 (0.70%) PHP
13 17 (0.70%) PL/SQL
14 12 (0.50%) Groovy
15 10 (0.41%) Kotlin
16 8 (0.33%) ABAP
17 7 (0.29%) TypeScript
18 6 (0.25%) Go
Qualifications
1 278 (11.52%) ITIL Certification
2 247 (10.23%) Degree
3 138 (5.72%) Cisco Certification
4 113 (4.68%) Security Cleared
5 98 (4.06%) SC Cleared
6 81 (3.36%) CISSP
7 78 (3.23%) ITIL Foundation Certificate
8 77 (3.19%) Microsoft Certification
9 73 (3.02%) CCNA
10 59 (2.44%) CCNP
11 54 (2.24%) CISA
12 50 (2.07%) CCIE
13 49 (2.03%) CISM
14 46 (1.91%) PMI Certification
15 43 (1.78%) Computer Science Degree
15 43 (1.78%) PMP
16 32 (1.33%) MCITP
17 30 (1.24%) MCSA
17 30 (1.24%) MCSE
18 22 (0.91%) MCP
Quality Assurance & Compliance
1 263 (10.89%) SLA
2 151 (6.26%) ISO/IEC 27001
3 82 (3.40%) QA
4 77 (3.19%) COBIT
5 69 (2.86%) GDPR
6 46 (1.91%) NIST
7 41 (1.70%) SOC 1
7 41 (1.70%) SOC 2
8 34 (1.41%) Cyber Essentials
8 34 (1.41%) PCI DSS
8 34 (1.41%) Sarbanes-Oxley
9 32 (1.33%) PMO
10 28 (1.16%) ITGC
11 27 (1.12%) COSO
12 15 (0.62%) NCSC
13 10 (0.41%) ISO/IEC 20000
14 9 (0.37%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 8 (0.33%) Cyber Essentials PLUS
16 7 (0.29%) Data Quality
16 7 (0.29%) ISO 22301
System Software
1 658 (27.26%) Active Directory
2 180 (7.46%) VMware Infrastructure
3 74 (3.07%) Docker
4 54 (2.24%) Hyper-V
5 50 (2.07%) VMware ESXi
6 38 (1.57%) Virtual Desktop
7 28 (1.16%) XenApp
8 27 (1.12%) vSphere
9 21 (0.87%) BitLocker
10 17 (0.70%) Firmware
10 17 (0.70%) Terminal Services
11 15 (0.62%) XenDesktop
12 14 (0.58%) Virtual Servers
13 13 (0.54%) Virtual Machines
14 10 (0.41%) Snort
15 7 (0.29%) KVM
16 6 (0.25%) Microsoft Virtual Server
16 6 (0.25%) VMware NSX
17 4 (0.17%) NFS
18 3 (0.12%) NDS
Systems Management
1 198 (8.20%) SCCM
2 132 (5.47%) Microsoft Intune
3 80 (3.31%) Ansible
4 71 (2.94%) Kubernetes
5 64 (2.65%) Terraform
6 61 (2.53%) Jamf Pro
7 43 (1.78%) Single Sign-On
8 28 (1.16%) SCOM
9 24 (0.99%) Cisco CUCM
9 24 (0.99%) Prometheus
10 23 (0.95%) SCSM
11 21 (0.87%) Puppet
12 20 (0.83%) Opscode Chef
13 17 (0.70%) CASB
13 17 (0.70%) WSUS
14 15 (0.62%) Data Guard
14 15 (0.62%) Nagios
14 15 (0.62%) Oracle RMAN
14 15 (0.62%) ServiceCenter
15 13 (0.54%) Oracle Enterprise Manager
Vendors
1 880 (36.45%) Microsoft
2 267 (11.06%) VMware
3 257 (10.65%) Cisco
4 231 (9.57%) Citrix
5 214 (8.86%) ServiceNow
6 135 (5.59%) Apple
7 106 (4.39%) Oracle
8 72 (2.98%) Adobe
9 69 (2.86%) iManage
10 67 (2.78%) Google
10 67 (2.78%) HP
11 56 (2.32%) Meraki
12 55 (2.28%) Dell
13 49 (2.03%) Salesforce.com
14 47 (1.95%) Remedy
15 44 (1.82%) CheckPoint
16 42 (1.74%) Palo Alto
17 40 (1.66%) Bloomberg
17 40 (1.66%) SAP
18 37 (1.53%) Red Hat