Period
to 2 July 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 2 July 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > London
6 months to
2 Jul 2020
Same period 2019 Same period 2018
Rank 50 51 53
Rank change year-on-year +1 +2 -14
Permanent jobs citing ITIL 1,658 3,063 3,834
As % of all permanent jobs advertised in London 5.03% 5.24% 5.37%
As % of the Processes & Methodologies category 5.37% 5.63% 5.78%
Number of salaries quoted 1,379 2,543 3,285
Median annual salary £57,500 £52,500 £50,000
Median salary % change year-on-year +9.52% +5.00% -1.96%
10th Percentile £32,500 £29,550 £28,500
90th Percentile £85,000 £82,500 £81,250
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 30,881 54,383 66,388
As % of all permanent IT jobs advertised in London 93.66% 93.03% 93.03%
Number of salaries quoted 24,903 44,091 53,429
Median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% -
10th Percentile £40,000 £36,250 £35,000
90th Percentile £102,500 £97,500 £95,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a proportion of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

3-month moving average salary quoted in jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

Salary distribution for jobs citing ITIL in London over the 6 months to 2 July 2020.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 2 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -2 414 £56,514 +13.03% 22
West London +2 72 £57,500 +9.52% 6
South London -18 70 £47,500 -1.04% 1
North London -5 19 £48,000 -12.73%
East London -16 13 £50,000 - 2
ITIL
England

For the 6 months to 2 July 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 609 (36.73%) Finance
2 551 (33.23%) Windows
3 539 (32.51%) Microsoft
4 375 (22.62%) Active Directory
5 352 (21.23%) Service Management
6 349 (21.05%) Office 365
7 298 (17.97%) Azure
8 258 (15.56%) VMware
8 258 (15.56%) Agile Software Development
9 234 (14.11%) ITSM
10 224 (13.51%) SQL
11 223 (13.45%) Problem-Solving
12 204 (12.30%) PowerShell
13 202 (12.18%) ITIL Certification
14 199 (12.00%) Windows Server
15 196 (11.82%) Windows 10
16 194 (11.70%) Service Delivery
17 187 (11.28%) Linux
17 187 (11.28%) ServiceNow
18 182 (10.98%) SCCM
19 180 (10.86%) VMware Infrastructure
19 180 (10.86%) Change Management
20 177 (10.68%) SQL Server
21 176 (10.62%) AWS
22 167 (10.07%) Citrix
23 166 (10.01%) Project Management
24 159 (9.59%) Degree
25 157 (9.47%) Microsoft Office
26 149 (8.99%) Cisco
27 146 (8.81%) Problem Management

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (5.97%) SharePoint
2 79 (4.76%) MS Exchange
3 39 (2.35%) Skype for Business
4 37 (2.23%) Exchange Server 2010
5 34 (2.05%) IIS
6 23 (1.39%) Confluence
6 23 (1.39%) EPiServer
7 20 (1.21%) SAS
8 12 (0.72%) SharePoint 2013
9 11 (0.66%) Elasticsearch
10 10 (0.60%) CMS
10 10 (0.60%) Exchange Server 2013
10 10 (0.60%) Tomcat
11 9 (0.54%) Oracle Workflow
12 8 (0.48%) Apache
13 7 (0.42%) Apache Airflow
13 7 (0.42%) BizTalk Server
13 7 (0.42%) SharePoint 2010
14 6 (0.36%) WebSphere
15 5 (0.30%) WebLogic
Applications
1 157 (9.47%) Microsoft Office
2 39 (2.35%) Microsoft Excel
3 18 (1.09%) Microsoft PowerPoint
4 12 (0.72%) MS Visio
5 5 (0.30%) Microsoft Project
6 1 (0.060%) Chatbot
Business Applications
1 30 (1.81%) Remedy ITSM
2 9 (0.54%) Oracle EBS
3 8 (0.48%) Dynamics AX
4 7 (0.42%) Elite 3E
5 6 (0.36%) Dynamics CRM
5 6 (0.36%) Oracle Applications
6 5 (0.30%) Oracle Financials
6 5 (0.30%) Oracle General Ledger
6 5 (0.30%) Oracle Internet Expenses
6 5 (0.30%) Oracle Payables
6 5 (0.30%) Oracle Receivables
7 4 (0.24%) Infor SunSystems
7 4 (0.24%) iTrent
8 3 (0.18%) Oracle EBS R12
8 3 (0.18%) Sparx Enterprise Architect
9 2 (0.12%) Eikon
9 2 (0.12%) NetSuite
9 2 (0.12%) SAP MM
9 2 (0.12%) SAP SRM
9 2 (0.12%) thinkFolio
Cloud Services
1 349 (21.05%) Office 365
2 298 (17.97%) Azure
3 176 (10.62%) AWS
4 70 (4.22%) Azure Active Directory
4 70 (4.22%) Power Platform
5 50 (3.02%) SaaS
6 40 (2.41%) Dynamics 365
7 39 (2.35%) PaaS
8 37 (2.23%) IaaS
9 30 (1.81%) OneDrive
10 21 (1.27%) Mimecast
11 19 (1.15%) GCP
12 16 (0.97%) AWS CloudFormation
12 16 (0.97%) Virtual Private Cloud
13 15 (0.90%) PowerApps
14 13 (0.78%) Amazon EC2
14 13 (0.78%) GitHub
15 11 (0.66%) Azure Data Factory
15 11 (0.66%) Datadog
16 10 (0.60%) Amazon CloudWatch
Communications & Networking
1 138 (8.32%) Firewall
2 124 (7.48%) DNS
3 108 (6.51%) WAN
4 104 (6.27%) LAN
5 102 (6.15%) TCP/IP
6 92 (5.55%) DHCP
7 86 (5.19%) VPN
8 66 (3.98%) Network Security
9 63 (3.80%) Skype
10 59 (3.56%) Internet
11 56 (3.38%) Wireless
12 49 (2.96%) BGP
13 47 (2.83%) SAN
14 46 (2.77%) OSPF
15 37 (2.23%) VLAN
16 36 (2.17%) MPLS
17 35 (2.11%) VoIP
18 32 (1.93%) Multicast
19 27 (1.63%) SSL
20 25 (1.51%) HTTP
Database & Business Intelligence
1 177 (10.68%) SQL Server
2 55 (3.32%) Power BI
3 54 (3.26%) SQL Server Integration Services
4 39 (2.35%) SQL Server 2012
5 36 (2.17%) SQL Server Analysis Services
6 33 (1.99%) DB2
7 28 (1.69%) Relational Database
7 28 (1.69%) SQL Server Reporting Services
8 24 (1.45%) Amazon RDS
9 21 (1.27%) BusinessObjects
9 21 (1.27%) Data Warehouse
10 20 (1.21%) RDBMS
11 19 (1.15%) Oracle Database
12 18 (1.09%) SQL Server 2016
13 14 (0.84%) PostgreSQL
14 11 (0.66%) MySQL
15 10 (0.60%) Big Data
15 10 (0.60%) Oracle Exadata
16 9 (0.54%) Azure SQL Database
16 9 (0.54%) Blockchain
Development Applications
1 82 (4.95%) JIRA
2 65 (3.92%) Git (software)
3 24 (1.45%) Visual Studio
4 23 (1.39%) Jenkins
5 11 (0.66%) VSS/SourceSafe
6 9 (0.54%) Bitbucket
6 9 (0.54%) Sonatype Nexus
7 8 (0.48%) Team Foundation Server
8 7 (0.42%) Selenium
9 6 (0.36%) Atlassian Bamboo
9 6 (0.36%) SQL Server Management Studio (SSMS)
10 5 (0.30%) GitLab
10 5 (0.30%) Octopus Deploy
10 5 (0.30%) TeamCity
11 3 (0.18%) Postman
11 3 (0.18%) SoapUI
12 2 (0.12%) Cucumber
12 2 (0.12%) Eclipse
12 2 (0.12%) Vagrant
12 2 (0.12%) WinDbg
General
1 609 (36.73%) Finance
2 118 (7.12%) Banking
3 107 (6.45%) Law
4 89 (5.37%) Legal
5 55 (3.32%) Retail
6 45 (2.71%) Telecoms
7 36 (2.17%) Public Sector
8 18 (1.09%) Investment Banking
9 16 (0.97%) Financial Institution
10 14 (0.84%) Back Office
11 13 (0.78%) Marketing
12 12 (0.72%) Local Government
13 9 (0.54%) Italian Language
13 9 (0.54%) Japanese Language
14 8 (0.48%) Billing
14 8 (0.48%) Games
14 8 (0.48%) Police
15 6 (0.36%) Front Office
16 5 (0.30%) General Ledger
17 4 (0.24%) French Language
Job Titles
1 305 (18.40%) Analyst
2 125 (7.54%) Support Analyst
3 122 (7.36%) Administrator
4 112 (6.76%) Service Manager
5 111 (6.69%) Consultant
6 106 (6.39%) Applications Support
7 95 (5.73%) Service Analyst
8 88 (5.31%) Infrastructure Engineer
9 87 (5.25%) Developer
10 85 (5.13%) Support Engineer
11 83 (5.01%) Network Engineer
12 80 (4.83%) IT Manager
13 77 (4.64%) Systems Administrator
14 61 (3.68%) IT Analyst
15 57 (3.44%) Team Leader
16 55 (3.32%) Desktop Support
16 55 (3.32%) IT Support
17 54 (3.26%) Applications Support Analyst
18 52 (3.14%) Service Desk Analyst
19 49 (2.96%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 83 (5.01%) .NET
1 83 (5.01%) XML
2 40 (2.41%) Web Services
3 38 (2.29%) HTML
4 37 (2.23%) CSS
5 36 (2.17%) LDAP
6 35 (2.11%) JSON
6 35 (2.11%) REST
7 33 (1.99%) .NET Framework
8 32 (1.93%) ASP.NET
8 32 (1.93%) SOAP
9 29 (1.75%) XSLT
10 28 (1.69%) Ajax
11 18 (1.09%) 802.1X
12 15 (0.90%) AngularJS
13 13 (0.78%) Middleware
13 13 (0.78%) Spring
14 11 (0.66%) FIX Protocol
15 10 (0.60%) Flash
16 9 (0.54%) Entity Framework
Miscellaneous
1 141 (8.50%) Analytical Skills
2 113 (6.82%) Data Centre
3 95 (5.73%) Management Information System
4 42 (2.53%) Video Conferencing
5 40 (2.41%) Public Cloud
6 36 (2.17%) Reinsurance
7 33 (1.99%) Clustering
8 32 (1.93%) Self-Motivation
9 26 (1.57%) AS400
9 26 (1.57%) User Experience
10 23 (1.39%) iPhone
10 23 (1.39%) iSeries
11 21 (1.27%) CMDB
11 21 (1.27%) Private Cloud
12 19 (1.15%) Enterprise Software
12 19 (1.15%) Smartphone
13 18 (1.09%) EMC VNX
13 18 (1.09%) Hedge funds
14 17 (1.03%) iPad
15 16 (0.97%) Virtual Team
Operating Systems
1 551 (33.23%) Windows
2 199 (12.00%) Windows Server
3 196 (11.82%) Windows 10
4 187 (11.28%) Linux
5 89 (5.37%) Windows 7
6 86 (5.19%) Unix
7 57 (3.44%) Windows Server 2008
8 54 (3.26%) Windows Server 2012
9 45 (2.71%) Windows Server 2016
10 44 (2.65%) Mac OS X
11 32 (1.93%) Android
12 31 (1.87%) Red Hat Enterprise Linux
13 20 (1.21%) Oracle Linux
14 19 (1.15%) Mac OS
14 19 (1.15%) Windows Server 2003
15 18 (1.09%) Windows Server 2019
16 16 (0.97%) Apple iOS
17 15 (0.90%) Windows 8
18 14 (0.84%) Windows Phone
19 12 (0.72%) CentOS
Processes & Methodologies
1 352 (21.23%) Service Management
2 258 (15.56%) Agile Software Development
3 234 (14.11%) ITSM
4 223 (13.45%) Problem-Solving
5 194 (11.70%) Service Delivery
6 180 (10.86%) Change Management
7 166 (10.01%) Project Management
8 146 (8.81%) Problem Management
9 145 (8.75%) ITIL V3
10 143 (8.62%) Information Security
11 131 (7.90%) Stakeholder Management
12 127 (7.66%) Incident Management
13 116 (7.00%) Infrastructure Engineering
14 114 (6.88%) DevOps
15 112 (6.76%) PRINCE2
16 101 (6.09%) Project Delivery
17 92 (5.55%) Continuous Improvement
18 89 (5.37%) Migration
19 87 (5.25%) Cybersecurity
20 85 (5.13%) Mentoring
Programming Languages
1 224 (13.51%) SQL
2 204 (12.30%) PowerShell
3 74 (4.46%) JavaScript
4 55 (3.32%) Python
5 44 (2.65%) C#
6 42 (2.53%) Java
7 26 (1.57%) Bash Shell
8 24 (1.45%) R
9 23 (1.39%) C
9 23 (1.39%) PL/SQL
9 23 (1.39%) RPG
9 23 (1.39%) XPath
10 21 (1.27%) VB
11 18 (1.09%) Perl
12 11 (0.66%) Shell Script
13 9 (0.54%) T-SQL
14 6 (0.36%) PHP
14 6 (0.36%) Ruby
15 5 (0.30%) VBScript
16 4 (0.24%) Korn
Qualifications
1 202 (12.18%) ITIL Certification
2 159 (9.59%) Degree
3 116 (7.00%) Cisco Certification
4 90 (5.43%) Microsoft Certification
5 58 (3.50%) CCNP
6 55 (3.32%) CCNA
6 55 (3.32%) MCSE
7 53 (3.20%) CISSP
8 48 (2.90%) ITIL Foundation Certificate
9 45 (2.71%) Computer Science Degree
10 37 (2.23%) VMware Certified Professional (VCP)
11 28 (1.69%) Security Cleared
12 26 (1.57%) CISM
13 25 (1.51%) MCP
14 21 (1.27%) MCSA
15 20 (1.21%) SC Cleared
16 15 (0.90%) PMP
17 14 (0.84%) A+ Certification
18 13 (0.78%) CCSA
19 12 (0.72%) CISA
Quality Assurance & Compliance
1 132 (7.96%) SLA
2 77 (4.64%) ISO/IEC 27001
3 60 (3.62%) COBIT
4 37 (2.23%) PCI DSS
5 34 (2.05%) GDPR
6 31 (1.87%) QA
7 29 (1.75%) NIST
8 22 (1.33%) PMO
9 21 (1.27%) Sarbanes-Oxley
10 12 (0.72%) Cyber Essentials
11 8 (0.48%) ISO 9001
11 8 (0.48%) ISO/IEC 20000
12 7 (0.42%) Data Quality
13 5 (0.30%) HMG Security Policy Framework
14 4 (0.24%) ISAE 3402
15 3 (0.18%) COSO
16 2 (0.12%) CESG Infosec
16 2 (0.12%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
16 2 (0.12%) Solvency II
17 1 (0.060%) ISO/IEC 19770
System Software
1 375 (22.62%) Active Directory
2 180 (10.86%) VMware Infrastructure
3 63 (3.80%) Hyper-V
4 55 (3.32%) XenApp
5 44 (2.65%) Virtual Desktop
5 44 (2.65%) vSphere
6 37 (2.23%) XenDesktop
7 28 (1.69%) Terminal Server
8 25 (1.51%) VMware ESXi
9 24 (1.45%) Docker
10 19 (1.15%) Virtual Servers
11 12 (0.72%) Firmware
11 12 (0.72%) Microsoft App-V
12 11 (0.66%) NFS
13 6 (0.36%) OpenAM
14 4 (0.24%) BitLocker
14 4 (0.24%) Samba
14 4 (0.24%) VirtualBox
14 4 (0.24%) Xen
15 3 (0.18%) ProxySG
Systems Management
1 182 (10.98%) SCCM
2 70 (4.22%) SCOM
3 64 (3.86%) Microsoft Intune
4 36 (2.17%) Ansible
5 31 (1.87%) Single Sign-On
6 30 (1.81%) Kubernetes
7 28 (1.69%) Terraform
8 24 (1.45%) Nagios
9 20 (1.21%) Opscode Chef
10 16 (0.97%) vCenter Server
11 15 (0.90%) PowerCLI
12 13 (0.78%) Avamar
12 13 (0.78%) Puppet
13 12 (0.72%) Control-M
14 11 (0.66%) Tivoli
15 10 (0.60%) Backup Exec
15 10 (0.60%) Jamf Pro
16 9 (0.54%) RSA enVision
17 8 (0.48%) Automic
17 8 (0.48%) Grafana
Vendors
1 539 (32.51%) Microsoft
2 258 (15.56%) VMware
3 187 (11.28%) ServiceNow
4 167 (10.07%) Citrix
5 149 (8.99%) Cisco
6 97 (5.85%) Oracle
7 71 (4.28%) HP
8 56 (3.38%) IBM
9 53 (3.20%) Apple
10 45 (2.71%) Red Hat
10 45 (2.71%) Remedy
10 45 (2.71%) Splunk
11 44 (2.65%) EMC
11 44 (2.65%) Palo Alto
12 42 (2.53%) Salesforce.com
13 40 (2.41%) CheckPoint
14 35 (2.11%) Google
15 34 (2.05%) F5
16 31 (1.87%) Informatica
17 28 (1.69%) Dell