Period
to 22 January 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 January 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > London
6 months to
22 Jan 2020
Same period 2019 Same period 2018
Rank 50 46 37
Rank change year-on-year -4 -9 -6
Permanent jobs citing ITIL 2,666 3,439 4,228
As % of all permanent IT jobs advertised in London 5.19% 5.45% 6.05%
As % of the Processes & Methodologies category 5.57% 5.89% 6.46%
Number of salaries quoted 2,131 2,683 3,409
London median annual salary £52,500 £50,000 £52,500
Median salary % change year-on-year +5.00% -4.76% +5.00%
10th Percentile £29,000 £29,000 £29,000
90th Percentile £80,000 £82,500 £81,250
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 47,873 58,434 65,473
As % of all permanent IT jobs advertised in London 93.29% 92.57% 93.69%
Number of salaries quoted 38,411 47,170 52,739
London median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +3.45%
10th Percentile £36,500 £35,000 £35,000
90th Percentile £100,000 £95,000 £91,250
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

The salary distribution of IT jobs citing ITIL in London over the 6 months to 22 January 2020.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 22 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London 0 622 £50,250 +0.50% 71
West London -9 139 £45,000 -18.18% 39
South London -23 116 £59,127 +24.48% 21
North London +6 55 £35,000 -36.36% 3
East London -4 37 £35,753 -24.73% 19
ITIL
England

For the 6 months to 22 January 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 1,054 (39.53%) Windows
2 949 (35.60%) Microsoft
3 772 (28.96%) Finance
4 669 (25.09%) Active Directory
5 611 (22.92%) Office 365
6 521 (19.54%) Service Management
7 436 (16.35%) Azure
8 410 (15.38%) Agile Software Development
9 407 (15.27%) Windows 10
10 404 (15.15%) Windows Server
11 374 (14.03%) Service Delivery
12 370 (13.88%) PowerShell
13 353 (13.24%) SQL
14 349 (13.09%) ServiceNow
15 346 (12.98%) VMware
16 344 (12.90%) Microsoft Office
17 326 (12.23%) Problem-Solving
18 319 (11.97%) Degree
19 313 (11.74%) SLA
20 309 (11.59%) ITSM
21 300 (11.25%) Change Management
22 293 (10.99%) Project Management
23 279 (10.47%) SCCM
24 275 (10.32%) Linux
25 270 (10.13%) SQL Server
26 267 (10.02%) AWS
27 261 (9.79%) ITIL Certification
28 250 (9.38%) Citrix
28 250 (9.38%) Cisco
29 239 (8.96%) Microsoft Certification

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 175 (6.56%) SharePoint
2 151 (5.66%) MS Exchange
3 94 (3.53%) IIS
4 53 (1.99%) Skype for Business
5 48 (1.80%) Exchange Server 2010
6 42 (1.58%) Confluence
7 36 (1.35%) Exchange Server 2013
8 23 (0.86%) SharePoint 2013
8 23 (0.86%) Tomcat
9 20 (0.75%) EPiServer
9 20 (0.75%) Exchange Server 2007
10 14 (0.53%) CMS
11 13 (0.49%) Oracle Coherence
11 13 (0.49%) WebLogic
12 12 (0.45%) BizTalk Server
13 11 (0.41%) Apache
14 9 (0.34%) Blackberry Enterprise Server
14 9 (0.34%) OpenStack
15 8 (0.30%) IBM Notes
15 8 (0.30%) SharePoint 2010
Applications
1 344 (12.90%) Microsoft Office
2 97 (3.64%) Microsoft Excel
3 43 (1.61%) Microsoft PowerPoint
4 25 (0.94%) Microsoft Project
5 19 (0.71%) MS Visio
6 6 (0.23%) Spreadsheet
7 5 (0.19%) Acrobat
7 5 (0.19%) Adobe Creative Suite
8 1 (0.038%) 3ds Max
8 1 (0.038%) MicroStation
8 1 (0.038%) Revit
Business Applications
1 32 (1.20%) Remedy ITSM
2 25 (0.94%) Dynamics CRM
3 19 (0.71%) Dynamics AX
4 14 (0.53%) Oracle EBS
5 13 (0.49%) Documaker
5 13 (0.49%) Elite 3E
6 11 (0.41%) Oracle Financials
7 10 (0.38%) Oracle Applications
7 10 (0.38%) Oracle Assets
7 10 (0.38%) Oracle Procure-to-Pay
7 10 (0.38%) Oracle Receivables
7 10 (0.38%) Sparx Enterprise Architect
8 9 (0.34%) Oracle Cash Management
8 9 (0.34%) Oracle General Ledger
8 9 (0.34%) Oracle Internet Expenses
8 9 (0.34%) Oracle Payables
9 7 (0.26%) Cognos Business Intelligence
9 7 (0.26%) Dynamics NAV
9 7 (0.26%) NetSuite
10 5 (0.19%) SAP FI/CO
Cloud Services
1 611 (22.92%) Office 365
2 436 (16.35%) Azure
3 267 (10.02%) AWS
4 71 (2.66%) Power Platform
5 60 (2.25%) Azure Active Directory
6 45 (1.69%) IaaS
7 43 (1.61%) PaaS
8 42 (1.58%) SaaS
9 40 (1.50%) Cloud Computing
10 30 (1.13%) AWS CloudFormation
10 30 (1.13%) Mimecast
11 28 (1.05%) OneDrive
12 26 (0.98%) Azure Data Factory
13 24 (0.90%) Datadog
14 21 (0.79%) Dynamics 365
15 17 (0.64%) Amazon EKS
15 17 (0.64%) PowerApps
16 16 (0.60%) ShareGate
17 15 (0.56%) npm
18 13 (0.49%) Microsoft Flow
Communications & Networking
1 238 (8.93%) Firewall
2 229 (8.59%) DNS
3 217 (8.14%) LAN
4 204 (7.65%) WAN
5 189 (7.09%) TCP/IP
6 181 (6.79%) DHCP
7 133 (4.99%) VoIP
8 118 (4.43%) VPN
9 106 (3.98%) Internet
10 102 (3.83%) Wireless
11 94 (3.53%) SAN
12 71 (2.66%) Skype
13 64 (2.40%) Network Security
14 62 (2.33%) SSL
15 61 (2.29%) MPLS
16 60 (2.25%) BGP
17 58 (2.18%) OSPF
18 50 (1.88%) Cisco ASA
19 48 (1.80%) VLAN
20 37 (1.39%) IPsec
Database & Business Intelligence
1 270 (10.13%) SQL Server
2 78 (2.93%) SQL Server Integration Services
3 66 (2.48%) SQL Server Analysis Services
4 64 (2.40%) Data Warehouse
5 58 (2.18%) Power BI
6 52 (1.95%) SQL Server Reporting Services
7 46 (1.73%) SQL Server 2012
8 40 (1.50%) Big Data
9 35 (1.31%) Relational Database
10 29 (1.09%) SQL Server 2008
11 26 (0.98%) PostgreSQL
11 26 (0.98%) SQL Server 2016
12 24 (0.90%) Microsoft Analysis Services
13 20 (0.75%) SQL Server 2005
14 19 (0.71%) Cosmos DB
15 17 (0.64%) Hadoop
15 17 (0.64%) NoSQL
16 15 (0.56%) DB2
17 14 (0.53%) SQL Server 2014
18 13 (0.49%) Oracle ODI
Development Applications
1 89 (3.34%) JIRA
2 56 (2.10%) Git (software)
3 39 (1.46%) Visual Studio
4 37 (1.39%) Jenkins
5 34 (1.28%) VSS/SourceSafe
6 24 (0.90%) Octopus Deploy
6 24 (0.90%) TeamCity
7 19 (0.71%) Chocolatey
8 18 (0.68%) SQL Server Management Studio (SSMS)
8 18 (0.68%) Team Foundation Server
8 18 (0.68%) Visual Studio Team System
9 17 (0.64%) Ant
10 15 (0.56%) Artifactory
10 15 (0.56%) Bower
10 15 (0.56%) Maven
10 15 (0.56%) MSBuild
10 15 (0.56%) SonarQube
10 15 (0.56%) TestRail
10 15 (0.56%) Zephyr
11 12 (0.45%) WinDbg
General
1 772 (28.96%) Finance
2 220 (8.25%) Banking
3 124 (4.65%) Law
4 99 (3.71%) Telecoms
5 91 (3.41%) Retail
6 89 (3.34%) Legal
7 53 (1.99%) Back Office
8 47 (1.76%) Billing
9 44 (1.65%) Public Sector
10 31 (1.16%) Financial Institution
11 28 (1.05%) Front Office
12 27 (1.01%) Marketing
13 25 (0.94%) Advertising
14 23 (0.86%) Investment Banking
15 15 (0.56%) Pharmaceutical
16 14 (0.53%) French Language
17 13 (0.49%) German Language
18 11 (0.41%) Publishing
19 9 (0.34%) General Ledger
20 7 (0.26%) Spanish Language
Job Titles
1 609 (22.84%) Analyst
2 270 (10.13%) Support Analyst
3 228 (8.55%) Support Engineer
4 224 (8.40%) Service Manager
5 194 (7.28%) IT Support
6 176 (6.60%) Service Analyst
7 160 (6.00%) Desktop Support
8 158 (5.93%) IT Manager
9 135 (5.06%) IT Analyst
10 133 (4.99%) Applications Support
11 115 (4.31%) Architect
11 115 (4.31%) Delivery Manager
12 113 (4.24%) Consultant
12 113 (4.24%) Infrastructure Engineer
13 112 (4.20%) Service Desk Analyst
14 110 (4.13%) Network Engineer
15 105 (3.94%) Administrator
16 104 (3.90%) IT Engineer
17 100 (3.75%) Service Delivery Manager
18 96 (3.60%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 116 (4.35%) .NET
2 98 (3.68%) XML
3 74 (2.78%) Web Services
4 63 (2.36%) LDAP
5 60 (2.25%) HTML
6 56 (2.10%) CSS
7 54 (2.03%) ASP.NET
8 49 (1.84%) SOAP
9 48 (1.80%) REST
10 35 (1.31%) .NET Framework
11 33 (1.24%) JSON
12 31 (1.16%) Ajax
13 28 (1.05%) XSLT
14 24 (0.90%) Middleware
15 23 (0.86%) Oracle Fusion
16 22 (0.83%) Spring
17 21 (0.79%) LAMP
18 17 (0.64%) Sensu
19 16 (0.60%) IBM Integration Bus
20 15 (0.56%) jQuery
Miscellaneous
1 214 (8.03%) Analytical Skills
2 202 (7.58%) Data Centre
3 197 (7.39%) Management Information System
4 84 (3.15%) Video Conferencing
5 76 (2.85%) Self-Motivation
6 49 (1.84%) Fat Client
6 49 (1.84%) Thin Client
7 45 (1.69%) Public Cloud
8 44 (1.65%) User Experience
9 43 (1.61%) iPhone
10 37 (1.39%) Mobile App
10 37 (1.39%) Reinsurance
11 36 (1.35%) Blackberry
12 32 (1.20%) Clustering
12 32 (1.20%) Hedge funds
13 31 (1.16%) CMDB
13 31 (1.16%) iSeries
14 28 (1.05%) Virtual Team
15 27 (1.01%) Hybrid Cloud
15 27 (1.01%) iPad
Operating Systems
1 1,054 (39.53%) Windows
2 407 (15.27%) Windows 10
3 404 (15.15%) Windows Server
4 275 (10.32%) Linux
5 223 (8.36%) Windows 7
6 123 (4.61%) Unix
7 106 (3.98%) Windows Server 2012
8 85 (3.19%) Windows Server 2008
9 75 (2.81%) Android
10 63 (2.36%) Apple iOS
11 45 (1.69%) Mac OS X
12 37 (1.39%) Mac OS
13 31 (1.16%) Red Hat Enterprise Linux
14 30 (1.13%) Solaris
15 24 (0.90%) Windows Server 2003
16 17 (0.64%) Windows 8
17 14 (0.53%) CentOS
18 11 (0.41%) Ubuntu
19 10 (0.38%) Windows Phone
20 7 (0.26%) Oracle Linux
Processes & Methodologies
1 521 (19.54%) Service Management
2 410 (15.38%) Agile Software Development
3 374 (14.03%) Service Delivery
4 326 (12.23%) Problem-Solving
5 309 (11.59%) ITSM
6 300 (11.25%) Change Management
7 293 (10.99%) Project Management
8 230 (8.63%) ITIL V3
9 224 (8.40%) Stakeholder Management
10 212 (7.95%) Incident Management
11 196 (7.35%) PRINCE2
12 189 (7.09%) Problem Management
13 188 (7.05%) DevOps
14 172 (6.45%) Migration
15 168 (6.30%) Infrastructure Engineering
16 152 (5.70%) Continuous Improvement
16 152 (5.70%) Information Security
17 149 (5.59%) Project Delivery
18 134 (5.03%) SDLC
19 119 (4.46%) Disaster Recovery
Programming Languages
1 370 (13.88%) PowerShell
2 353 (13.24%) SQL
3 130 (4.88%) C#
4 105 (3.94%) C
5 104 (3.90%) Java
6 94 (3.53%) JavaScript
7 84 (3.15%) Python
8 81 (3.04%) Bash Shell
9 53 (1.99%) T-SQL
10 33 (1.24%) VBScript
11 32 (1.20%) Perl
12 30 (1.13%) PL/SQL
13 24 (0.90%) PHP
14 21 (0.79%) XPath
15 20 (0.75%) Ruby
16 18 (0.68%) VB
17 17 (0.64%) RPG
18 14 (0.53%) Shell Script
19 12 (0.45%) TypeScript
20 9 (0.34%) VBA
Qualifications
1 319 (11.97%) Degree
2 261 (9.79%) ITIL Certification
3 239 (8.96%) Microsoft Certification
4 172 (6.45%) Cisco Certification
5 149 (5.59%) MCSE
6 122 (4.58%) CCNP
7 99 (3.71%) MCP
8 98 (3.68%) MCSA
9 84 (3.15%) CCNA
10 78 (2.93%) ITIL Foundation Certificate
11 66 (2.48%) CISSP
12 61 (2.29%) Computer Science Degree
13 52 (1.95%) CCIE
14 48 (1.80%) CISM
14 48 (1.80%) VMware Certified Professional (VCP)
15 47 (1.76%) Security Cleared
16 34 (1.28%) CISA
17 32 (1.20%) PRINCE2 Certification
18 31 (1.16%) PMP
19 25 (0.94%) A+ Certification
Quality Assurance & Compliance
1 313 (11.74%) SLA
2 120 (4.50%) ISO/IEC 27001
3 65 (2.44%) COBIT
4 55 (2.06%) QA
5 39 (1.46%) GDPR
6 34 (1.28%) ISO/IEC 20000
7 32 (1.20%) Sarbanes-Oxley
8 27 (1.01%) NIST
9 26 (0.98%) PCI DSS
10 19 (0.71%) HMG Security Policy Framework
11 18 (0.68%) PMO
12 16 (0.60%) Data Quality
12 16 (0.60%) ISO 9001
13 15 (0.56%) CESG Infosec
14 11 (0.41%) Cyber Essentials
15 6 (0.23%) Cyber Essentials PLUS
15 6 (0.23%) ITGC
15 6 (0.23%) NCSC
16 5 (0.19%) Solvency II
17 4 (0.15%) ISO/IEC 19770
System Software
1 669 (25.09%) Active Directory
2 212 (7.95%) VMware Infrastructure
3 106 (3.98%) XenApp
4 89 (3.34%) XenDesktop
5 77 (2.89%) Hyper-V
6 75 (2.81%) vSphere
7 63 (2.36%) Docker
8 45 (1.69%) VMware ESXi
9 29 (1.09%) Virtual Desktop
10 27 (1.01%) Firmware
11 23 (0.86%) NFS
12 22 (0.83%) Virtual Servers
13 12 (0.45%) BitLocker
14 11 (0.41%) Citrix Hypervisor
14 11 (0.41%) Microsoft Virtual Server
15 10 (0.38%) Microsoft App-V
15 10 (0.38%) VMware Workstation
16 9 (0.34%) Terminal Server
16 9 (0.34%) Virtual Machines
17 7 (0.26%) Terminal Services
Systems Management
1 279 (10.47%) SCCM
2 78 (2.93%) Ansible
3 67 (2.51%) Microsoft Intune
4 62 (2.33%) Opscode Chef
5 61 (2.29%) SCOM
6 50 (1.88%) Nagios
7 49 (1.84%) Puppet
8 45 (1.69%) Terraform
9 25 (0.94%) Jamf Pro
10 24 (0.90%) PowerCLI
11 23 (0.86%) Kubernetes
12 21 (0.79%) Cisco CUCM
12 21 (0.79%) Tivoli
13 20 (0.75%) AirWatch
13 20 (0.75%) Single Sign-On
14 19 (0.71%) Perfmon
15 17 (0.64%) Automic
15 17 (0.64%) Grafana
16 15 (0.56%) Oracle Enterprise Manager
17 13 (0.49%) Data Guard
Vendors
1 949 (35.60%) Microsoft
2 349 (13.09%) ServiceNow
3 346 (12.98%) VMware
4 250 (9.38%) Cisco
4 250 (9.38%) Citrix
5 146 (5.48%) Oracle
6 84 (3.15%) Apple
7 82 (3.08%) IBM
8 72 (2.70%) HP
9 70 (2.63%) Splunk
10 65 (2.44%) Salesforce.com
11 61 (2.29%) SolarWinds
12 53 (1.99%) Palo Alto
13 45 (1.69%) Informatica
14 40 (1.50%) Bloomberg
14 40 (1.50%) CheckPoint
14 40 (1.50%) Remedy
15 39 (1.46%) Red Hat
16 37 (1.39%) F5
17 34 (1.28%) Reuters