Period
to 23 October 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 October 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > London
6 months to
23 Oct 2019
Same period 2018 Same period 2017
Rank 52 52 41
Rank change year-on-year 0 -11 -13
Permanent jobs citing ITIL 2,799 3,668 4,532
As % of all permanent IT jobs advertised in London 5.13% 5.39% 6.07%
As % of the Processes & Methodologies category 5.51% 5.82% 6.48%
Number of salaries quoted 2,244 2,928 3,488
London median annual salary £54,495 £50,000 £52,500
Median salary % change year-on-year +8.99% -4.76% +5.00%
10th Percentile £29,750 £27,750 £27,750
90th Percentile £82,500 £80,000 £80,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 50,783 63,025 69,963
As % of all permanent IT jobs advertised in London 93.12% 92.61% 93.73%
Number of salaries quoted 40,897 50,682 53,611
London median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +4.35%
10th Percentile £36,250 £35,000 £35,000
90th Percentile £98,750 £95,000 £90,000
England median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

ITIL
Job Vacancy Trend in London

Job postings citing ITIL as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL in London

ITIL
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in London.

Salary trend for ITIL in London

ITIL
Salary Histogram in London

The salary distribution of IT jobs citing ITIL in London over the 6 months to 23 October 2019.

Salary histogram for ITIL in London

ITIL
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the London region over the 6 months to 23 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -3 643 £52,500 +10.53% 103
South London -15 137 £55,000 +15.79% 25
West London -13 127 £52,500 - 48
North London +7 42 £35,000 -22.22% 7
East London -6 30 £41,229 -21.47% 19
ITIL
England

For the 6 months to 23 October 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL.

1 1,039 (37.12%) Windows
2 968 (34.58%) Microsoft
3 796 (28.44%) Finance
4 648 (23.15%) Active Directory
5 614 (21.94%) Service Management
6 612 (21.86%) Office 365
7 475 (16.97%) Service Delivery
8 464 (16.58%) Azure
9 451 (16.11%) SQL
10 434 (15.51%) Agile Software Development
11 384 (13.72%) Windows Server
12 377 (13.47%) Windows 10
13 374 (13.36%) Degree
14 372 (13.29%) ITSM
15 365 (13.04%) Change Management
16 353 (12.61%) Project Management
17 347 (12.40%) VMware
18 346 (12.36%) Problem-Solving
19 341 (12.18%) PowerShell
20 339 (12.11%) Microsoft Office
21 338 (12.08%) Linux
22 317 (11.33%) ServiceNow
23 311 (11.11%) SLA
24 308 (11.00%) ITIL Certification
25 292 (10.43%) SCCM
26 268 (9.57%) AWS
27 264 (9.43%) Microsoft Certification
28 263 (9.40%) Citrix
28 263 (9.40%) DNS
29 262 (9.36%) Cisco

ITIL
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 182 (6.50%) SharePoint
2 160 (5.72%) MS Exchange
3 101 (3.61%) Skype for Business
4 80 (2.86%) Confluence
5 78 (2.79%) IIS
6 53 (1.89%) Exchange Server 2010
7 45 (1.61%) Exchange Server 2013
8 39 (1.39%) Tomcat
9 33 (1.18%) BizTalk Server
10 26 (0.93%) Exchange Server 2007
11 24 (0.86%) Apache
12 18 (0.64%) IBM Notes
12 18 (0.64%) SharePoint 2010
13 15 (0.54%) CMS
14 14 (0.50%) SharePoint 2013
15 11 (0.39%) WebSphere
16 10 (0.36%) Blackberry Enterprise Server
17 8 (0.29%) OpenStack
18 7 (0.25%) nginx
19 6 (0.21%) Oracle Coherence
Applications
1 339 (12.11%) Microsoft Office
2 91 (3.25%) Microsoft Excel
3 58 (2.07%) Microsoft PowerPoint
4 37 (1.32%) Microsoft Project
5 28 (1.00%) MS Visio
6 9 (0.32%) Spreadsheet
7 7 (0.25%) Acrobat
8 4 (0.14%) Adobe Creative Suite
9 2 (0.071%) 3ds Max
9 2 (0.071%) MicroStation
10 1 (0.036%) Adobe Premiere
10 1 (0.036%) Revit
Business Applications
1 51 (1.82%) Dynamics CRM
2 38 (1.36%) Remedy ITSM
3 32 (1.14%) Dynamics AX
4 16 (0.57%) Elite 3E
5 9 (0.32%) Dynamics GP
5 9 (0.32%) Oracle EBS
5 9 (0.32%) SimCorp Dimension
5 9 (0.32%) Sparx Enterprise Architect
6 8 (0.29%) Cognos Business Intelligence
6 8 (0.29%) Dynamics NAV
6 8 (0.29%) Oracle Financials
6 8 (0.29%) SAP SD
7 6 (0.21%) Documaker
7 6 (0.21%) NetSuite
7 6 (0.21%) Salesforce.com CRM
8 5 (0.18%) SAP CO
8 5 (0.18%) SAP FI
8 5 (0.18%) SAP FI/CO
9 4 (0.14%) Oracle EBS R12
9 4 (0.14%) SAP Hybris
Cloud Services
1 612 (21.86%) Office 365
2 464 (16.58%) Azure
3 268 (9.57%) AWS
4 76 (2.72%) Power Platform
5 61 (2.18%) Azure Active Directory
6 49 (1.75%) IaaS
7 45 (1.61%) SaaS
8 44 (1.57%) AWS CloudFormation
8 44 (1.57%) PaaS
9 28 (1.00%) Cloud Computing
10 25 (0.89%) OneDrive
11 23 (0.82%) Mimecast
12 18 (0.64%) OpenShift
13 16 (0.57%) Azure Data Factory
13 16 (0.57%) Dynamics 365
13 16 (0.57%) GCP
13 16 (0.57%) Slack
14 13 (0.46%) Datadog
15 12 (0.43%) GitHub
16 11 (0.39%) Amazon EKS
Communications & Networking
1 263 (9.40%) DNS
2 238 (8.50%) LAN
3 237 (8.47%) Firewall
4 234 (8.36%) WAN
5 223 (7.97%) DHCP
6 184 (6.57%) TCP/IP
7 125 (4.47%) Skype
8 122 (4.36%) VPN
9 121 (4.32%) VoIP
10 108 (3.86%) Internet
11 104 (3.72%) Network Security
12 102 (3.64%) SAN
13 72 (2.57%) MPLS
14 63 (2.25%) Wireless
15 57 (2.04%) WLAN
16 45 (1.61%) BGP
16 45 (1.61%) SSL
17 42 (1.50%) OSPF
17 42 (1.50%) Wi-Fi
18 41 (1.46%) Unified Communications
Database & Business Intelligence
1 258 (9.22%) SQL Server
2 89 (3.18%) SQL Server Integration Services
3 82 (2.93%) Data Warehouse
3 82 (2.93%) SQL Server Reporting Services
4 70 (2.50%) SQL Server Analysis Services
5 68 (2.43%) Power BI
6 48 (1.71%) Relational Database
7 39 (1.39%) Big Data
8 38 (1.36%) PostgreSQL
9 37 (1.32%) SQL Server 2012
10 34 (1.21%) Microsoft Analysis Services
11 25 (0.89%) SQL Server 2016
12 22 (0.79%) NoSQL
13 19 (0.68%) SQL Server 2005
14 18 (0.64%) MySQL
15 17 (0.61%) SQL Server 2008
15 17 (0.61%) SQL Server 2014
16 15 (0.54%) Hadoop
17 14 (0.50%) Oracle Reports
18 13 (0.46%) RDBMS
Development Applications
1 122 (4.36%) JIRA
2 52 (1.86%) Jenkins
3 47 (1.68%) Git (software)
4 39 (1.39%) Atlassian Bamboo
5 30 (1.07%) Bitbucket
5 30 (1.07%) TeamCity
6 29 (1.04%) Octopus Deploy
7 28 (1.00%) VSS/SourceSafe
8 23 (0.82%) Selenium
9 19 (0.68%) Subversion
9 19 (0.68%) Visual Studio
10 16 (0.57%) Team Foundation Server
11 14 (0.50%) Ant
11 14 (0.50%) JMeter
11 14 (0.50%) Visual Studio Team System
12 13 (0.46%) MSI
13 12 (0.43%) Artifactory
13 12 (0.43%) GoCD
13 12 (0.43%) Maven
14 9 (0.32%) Bitbucket Server
General
1 796 (28.44%) Finance
2 204 (7.29%) Banking
3 145 (5.18%) Law
4 109 (3.89%) Telecoms
5 91 (3.25%) Legal
6 88 (3.14%) Retail
7 83 (2.97%) Back Office
8 46 (1.64%) Public Sector
9 31 (1.11%) Marketing
10 29 (1.04%) Financial Institution
11 27 (0.96%) Billing
11 27 (0.96%) Front Office
11 27 (0.96%) Investment Banking
12 22 (0.79%) Manufacturing
13 16 (0.57%) Advertising
14 14 (0.50%) German Language
14 14 (0.50%) Local Government
14 14 (0.50%) Pharmaceutical
15 12 (0.43%) French Language
15 12 (0.43%) Police
Job Titles
1 638 (22.79%) Analyst
2 271 (9.68%) Support Analyst
3 228 (8.15%) Service Manager
4 208 (7.43%) Support Engineer
5 202 (7.22%) Service Analyst
6 199 (7.11%) Applications Support
7 188 (6.72%) IT Manager
8 168 (6.00%) IT Support
9 148 (5.29%) Consultant
10 140 (5.00%) Service Desk Analyst
11 130 (4.64%) Desktop Support
11 130 (4.64%) IT Analyst
12 126 (4.50%) Infrastructure Engineer
13 122 (4.36%) Architect
14 117 (4.18%) Delivery Manager
15 113 (4.04%) Support Manager
16 103 (3.68%) Service Delivery Manager
17 101 (3.61%) Administrator
18 98 (3.50%) Applications Support Analyst
19 97 (3.47%) Developer
Libraries, Frameworks & Software Standards
1 108 (3.86%) .NET
2 77 (2.75%) XML
3 58 (2.07%) HTML
4 45 (1.61%) LDAP
5 42 (1.50%) CSS
6 41 (1.46%) Web Services
7 36 (1.29%) IBM Integration Bus
8 27 (0.96%) SOAP
9 25 (0.89%) ASP.NET
10 23 (0.82%) JSON
10 23 (0.82%) Middleware
10 23 (0.82%) REST
11 19 (0.68%) FIX Protocol
12 17 (0.61%) LAMP
13 15 (0.54%) Ajax
13 15 (0.54%) Kafka
14 14 (0.50%) .NET Framework
15 13 (0.46%) 802.1X
15 13 (0.46%) AngularJS
15 13 (0.46%) Java EE
Miscellaneous
1 243 (8.68%) Management Information System
2 237 (8.47%) Analytical Skills
3 177 (6.32%) Data Centre
4 87 (3.11%) Self-Motivation
5 85 (3.04%) Video Conferencing
6 66 (2.36%) Public Cloud
7 49 (1.75%) Blackberry
7 49 (1.75%) Fat Client
7 49 (1.75%) Thin Client
8 48 (1.71%) iPhone
8 48 (1.71%) iSeries
9 45 (1.61%) Distributed Denial-of-Service
10 42 (1.50%) User Experience
11 37 (1.32%) Clustering
12 35 (1.25%) Hybrid Cloud
13 34 (1.21%) CMDB
14 33 (1.18%) Replication
14 33 (1.18%) Smartphone
15 32 (1.14%) Mobile App
16 31 (1.11%) Fixed Income
Operating Systems
1 1,039 (37.12%) Windows
2 384 (13.72%) Windows Server
3 377 (13.47%) Windows 10
4 338 (12.08%) Linux
5 226 (8.07%) Windows 7
6 160 (5.72%) Unix
7 107 (3.82%) Windows Server 2012
8 84 (3.00%) Windows Server 2008
9 71 (2.54%) Android
10 65 (2.32%) Apple iOS
11 51 (1.82%) Mac OS
12 40 (1.43%) Red Hat Enterprise Linux
12 40 (1.43%) Solaris
13 34 (1.21%) Windows 8
14 29 (1.04%) CentOS
15 26 (0.93%) Mac OS X
16 17 (0.61%) Windows Server 2003
17 15 (0.54%) Ubuntu
18 9 (0.32%) Windows XP
19 7 (0.25%) Windows Vista
Processes & Methodologies
1 614 (21.94%) Service Management
2 475 (16.97%) Service Delivery
3 434 (15.51%) Agile Software Development
4 372 (13.29%) ITSM
5 365 (13.04%) Change Management
6 353 (12.61%) Project Management
7 346 (12.36%) Problem-Solving
8 248 (8.86%) Incident Management
9 233 (8.32%) PRINCE2
10 228 (8.15%) Problem Management
11 225 (8.04%) ITIL V3
12 186 (6.65%) Stakeholder Management
13 181 (6.47%) DevOps
14 177 (6.32%) Information Security
15 171 (6.11%) Infrastructure Engineering
16 161 (5.75%) Migration
17 155 (5.54%) Continuous Improvement
18 136 (4.86%) SDLC
19 127 (4.54%) Project Delivery
20 121 (4.32%) CRM
Programming Languages
1 451 (16.11%) SQL
2 341 (12.18%) PowerShell
3 152 (5.43%) Java
4 113 (4.04%) Python
5 103 (3.68%) C#
6 95 (3.39%) Bash Shell
7 93 (3.32%) JavaScript
8 92 (3.29%) C
9 71 (2.54%) T-SQL
10 53 (1.89%) PL/SQL
11 29 (1.04%) Perl
12 26 (0.93%) Ruby
13 23 (0.82%) VBScript
14 22 (0.79%) Shell Script
15 21 (0.75%) VB
16 16 (0.57%) PHP
17 13 (0.46%) C++
17 13 (0.46%) RPG
18 9 (0.32%) VB.NET
18 9 (0.32%) VBA
Qualifications
1 374 (13.36%) Degree
2 308 (11.00%) ITIL Certification
3 264 (9.43%) Microsoft Certification
4 183 (6.54%) Cisco Certification
5 152 (5.43%) MCSE
6 128 (4.57%) MCP
7 119 (4.25%) CCNP
8 99 (3.54%) CCNA
9 97 (3.47%) ITIL Foundation Certificate
10 80 (2.86%) CISSP
10 80 (2.86%) MCSA
11 69 (2.47%) Security Cleared
12 55 (1.96%) CISM
13 49 (1.75%) Computer Science Degree
14 45 (1.61%) VMware Certified Professional (VCP)
15 43 (1.54%) A+ Certification
16 36 (1.29%) PRINCE2 Certification
17 34 (1.21%) PMP
18 31 (1.11%) CISA
19 24 (0.86%) CCIE
Quality Assurance & Compliance
1 311 (11.11%) SLA
2 119 (4.25%) ISO/IEC 27001
3 86 (3.07%) COBIT
4 77 (2.75%) QA
5 42 (1.50%) GDPR
6 26 (0.93%) NIST
7 25 (0.89%) ISO/IEC 20000
8 24 (0.86%) PCI DSS
9 22 (0.79%) Sarbanes-Oxley
10 21 (0.75%) PMO
11 14 (0.50%) Cyber Essentials
12 10 (0.36%) HMG Security Policy Framework
13 8 (0.29%) ITGC
13 8 (0.29%) MiFID
14 7 (0.25%) ISO 9001
15 6 (0.21%) CESG Infosec
16 5 (0.18%) Cyber Essentials PLUS
16 5 (0.18%) ISO/IEC 19770
17 4 (0.14%) NCSC
18 3 (0.11%) HIPAA
System Software
1 648 (23.15%) Active Directory
2 208 (7.43%) VMware Infrastructure
3 104 (3.72%) XenApp
4 83 (2.97%) XenDesktop
5 79 (2.82%) Hyper-V
6 69 (2.47%) vSphere
7 61 (2.18%) Docker
8 46 (1.64%) VMware ESXi
9 25 (0.89%) Firmware
10 20 (0.71%) Virtual Servers
11 19 (0.68%) NFS
12 17 (0.61%) BitLocker
13 14 (0.50%) Virtual Machines
14 13 (0.46%) Microsoft App-V
15 11 (0.39%) Microsoft Virtual Server
16 10 (0.36%) DRBD
16 10 (0.36%) GlusterFS
16 10 (0.36%) Virtual Desktop
16 10 (0.36%) VMware Workstation
17 8 (0.29%) Citrix Hypervisor
Systems Management
1 292 (10.43%) SCCM
2 92 (3.29%) Ansible
3 65 (2.32%) Puppet
4 53 (1.89%) Microsoft Intune
5 52 (1.86%) Opscode Chef
5 52 (1.86%) Terraform
6 50 (1.79%) Nagios
7 39 (1.39%) SCOM
8 37 (1.32%) Kubernetes
9 33 (1.18%) WSUS
10 28 (1.00%) ZABBIX
11 22 (0.79%) Jamf Pro
12 20 (0.71%) AirWatch
12 20 (0.71%) Packer
13 18 (0.64%) Single Sign-On
14 17 (0.61%) Tivoli
15 16 (0.57%) Perfmon
15 16 (0.57%) SCOrch
16 15 (0.54%) PowerCLI
16 15 (0.54%) WebSphere Cast Iron
Vendors
1 968 (34.58%) Microsoft
2 347 (12.40%) VMware
3 317 (11.33%) ServiceNow
4 263 (9.40%) Citrix
5 262 (9.36%) Cisco
6 196 (7.00%) Oracle
7 92 (3.29%) IBM
8 89 (3.18%) Salesforce.com
9 69 (2.47%) HP
10 62 (2.22%) Splunk
11 57 (2.04%) Red Hat
12 56 (2.00%) Apple
13 51 (1.82%) AppDynamics
13 51 (1.82%) Informatica
14 48 (1.71%) Remedy
15 47 (1.68%) SAP
16 45 (1.61%) iManage
17 43 (1.54%) Bloomberg
18 41 (1.46%) SolarWinds
19 39 (1.39%) CheckPoint