Service Operations Manager Job Trends in the West Midlands

Service Operations Manager
England > West Midlands

The median Service Operations Manager salary in the West Midlands is £45,000 per year, according to job vacancies posted during the 6 months leading to 2 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Apr 2026
Same period 2025 Same period 2024
Rank 190 - 238
Rank change year-on-year - - -
Permanent jobs requiring a Service Operations Manager 5 0 2
As % of all permanent jobs in the West Midlands 0.070% - 0.030%
As % of the Job Titles category 0.076% - 0.032%
Number of salaries quoted 5 0 2
10th Percentile £42,750 - -
25th Percentile - - £52,250
Median annual salary (50th Percentile) £45,000 - £56,500
75th Percentile - - £60,750
90th Percentile - - -
England median annual salary £55,500 £55,000 £85,000
% change year-on-year +0.91% -35.29% +21.43%

All Permanent IT Job Roles
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 6,542 2,977 6,288
% of permanent jobs with a recognized job title 91.19% 88.50% 93.61%
Number of salaries quoted 4,104 1,799 4,913
10th Percentile £30,000 £29,900 £26,250
25th Percentile £37,688 £38,750 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £69,250 £67,500 £63,117
90th Percentile £84,498 £80,000 £77,500
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.71%

Service Operations Manager
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Service Operations Manager' in the job title relative to all permanent IT jobs advertised in the West Midlands.

Service Operations Manager job vacancy trend in the West Midlands

Service Operations Manager
Salary Trend in the West Midlands

Salary distribution trend for Service Operations Manager job vacancies in the West Midlands.

Salary distribution trend for Service Operations Manager job vacancies in the West Midlands

Service Operations Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Operations Manager within the West Midlands region over the 6 months to 2 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Staffordshire - 5 £45,000 - 2
Service Operations Manager
England

Service Operations Manager Skill Set
Top 16 Co-Occurring Skills & Capabilities in the West Midlands

For the 6 months to 2 April 2026, Service Operations Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Service Operations Manager in the job title.

1 5 (100.00%) SC Cleared
1 5 (100.00%) Security Cleared
2 1 (20.00%) Change Management
2 1 (20.00%) Coaching
2 1 (20.00%) ITIL
2 1 (20.00%) ITSM
2 1 (20.00%) JIRA
2 1 (20.00%) PMI Certification
2 1 (20.00%) PMP
2 1 (20.00%) PRINCE2
2 1 (20.00%) Problem Management
2 1 (20.00%) Root Cause Analysis
2 1 (20.00%) Service Management
2 1 (20.00%) ServiceNow
2 1 (20.00%) Stakeholder Engagement
2 1 (20.00%) Stakeholder Management

Service Operations Manager Skill Set
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Development Applications
1 1 (20.00%) JIRA
General
1 1 (20.00%) Social Skills
Processes & Methodologies
1 1 (20.00%) Change Management
1 1 (20.00%) Coaching
1 1 (20.00%) ITIL
1 1 (20.00%) ITSM
1 1 (20.00%) PRINCE2
1 1 (20.00%) Problem Management
1 1 (20.00%) Root Cause Analysis
1 1 (20.00%) Service Management
1 1 (20.00%) Stakeholder Engagement
1 1 (20.00%) Stakeholder Management
Qualifications
1 5 (100.00%) SC Cleared
1 5 (100.00%) Security Cleared
2 1 (20.00%) PMI Certification
2 1 (20.00%) PMP
Vendors
1 1 (20.00%) ServiceNow