ServiceNow Job Trends in the West Midlands

ServiceNow
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 13 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
13 Jun 2026
Same period 2025 Same period 2024
Rank 131 107 155
Rank change year-on-year -24 +48 -11
Permanent jobs citing ServiceNow 58 60 109
As % of all permanent jobs in the West Midlands 0.76% 1.98% 1.27%
As % of the Vendors category 3.33% 4.06% 3.64%
Number of salaries quoted 33 41 85
10th Percentile £26,000 £37,000 £35,160
25th Percentile £40,000 £46,250 £52,250
Median annual salary (50th Percentile) £50,000 £62,500 £67,500
Median % change year-on-year -20.00% -7.41% +12.50%
75th Percentile £64,750 £73,750 £75,000
90th Percentile £87,018 - £80,750
England median annual salary £70,000 £60,000 £58,800
% change year-on-year +16.67% +2.04% +1.71%

All Vendors
West Midlands

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the West Midlands.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,740 1,479 2,994
As % of all permanent jobs advertised in the West Midlands 22.90% 48.92% 34.93%
Number of salaries quoted 1,075 900 2,190
10th Percentile £30,069 £28,822 £25,750
25th Percentile £37,500 £32,500 £31,549
Median annual salary (50th Percentile) £55,000 £51,868 £47,500
Median % change year-on-year +6.04% +9.20% -6.86%
75th Percentile £70,000 £65,000 £62,963
90th Percentile £83,750 £77,500 £75,077
England median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing ServiceNow relative to all permanent IT jobs advertised in the West Midlands.

ServiceNow job vacancy trend in the West Midlands

ServiceNow
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing ServiceNow.

Salary distribution trend for jobs in the West Midlands citing ServiceNow

ServiceNow
Salary Histogram in the West Midlands

Salary distribution for jobs citing ServiceNow in the West Midlands over the 6 months to 13 June 2026.

Salary histogram for ServiceNow in the West Midlands

ServiceNow
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 13 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -12 39 £55,000 -22.81% 15
Staffordshire - 7 £43,000 - 4
Willenhall - 4 £27,000 - 1
Wolverhampton - 3 £59,250 -
Warwickshire -9 2 £24,500 -60.80% 5
Coventry - 2 £70,000 -
Solihull +3 1 - -
ServiceNow
England

ServiceNow
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (13.79%) SharePoint
2 2 (3.45%) Confluence
2 2 (3.45%) Microsoft Exchange
Applications
1 7 (12.07%) Microsoft Office
2 1 (1.72%) Microsoft Excel
2 1 (1.72%) Microsoft PowerPoint
2 1 (1.72%) MS Visio
2 1 (1.72%) Spreadsheet
Business Applications
1 12 (20.69%) Cloudability
2 1 (1.72%) Dynamics CRM
2 1 (1.72%) Integrated Workplace Management System
2 1 (1.72%) Remedy ITSM
2 1 (1.72%) Salesforce CRM
Cloud Services
1 19 (32.76%) Microsoft 365
2 18 (31.03%) AWS
2 18 (31.03%) Azure
3 13 (22.41%) GCP
4 9 (15.52%) Entra ID
5 4 (6.90%) SaaS
6 3 (5.17%) OneDrive
7 1 (1.72%) Azure DevOps
7 1 (1.72%) Azure Sentinel
7 1 (1.72%) Copilot Studio
7 1 (1.72%) Dynamics 365
7 1 (1.72%) Google Docs
7 1 (1.72%) Google Drive
7 1 (1.72%) Lucidchart
7 1 (1.72%) Microsoft Copilot
7 1 (1.72%) Microsoft Purview
7 1 (1.72%) OCI
7 1 (1.72%) PaaS
7 1 (1.72%) Power Platform
7 1 (1.72%) Salesforce Service Cloud
Communications & Networking
1 3 (5.17%) SSL
2 2 (3.45%) VLAN
2 2 (3.45%) Wi-Fi
3 1 (1.72%) DHCP
3 1 (1.72%) DNS
3 1 (1.72%) VPN
Development Applications
1 6 (10.34%) JIRA
2 2 (3.45%) Selenium
General
1 21 (36.21%) Social Skills
2 17 (29.31%) Inclusion and Diversity
3 8 (13.79%) Finance
4 6 (10.34%) Analytical Skills
5 5 (8.62%) Swedish Language
6 4 (6.90%) Public Sector
7 1 (1.72%) Games
7 1 (1.72%) Legal
7 1 (1.72%) Manufacturing
Job Titles
1 27 (46.55%) Analyst
2 15 (25.86%) Senior
3 13 (22.41%) Senior Analyst
4 12 (20.69%) Service Analyst
5 8 (13.79%) Service Desk Analyst
6 7 (12.07%) Developer
6 7 (12.07%) ServiceNow Developer
7 6 (10.34%) Lead
8 4 (6.90%) 1st Line Support
9 3 (5.17%) Business Analyst
9 3 (5.17%) Data Scientist
9 3 (5.17%) Head of Support
9 3 (5.17%) ITSM Analyst
9 3 (5.17%) Team Leader
10 2 (3.45%) Automation Engineer
10 2 (3.45%) Cloud Engineer
10 2 (3.45%) IT Analyst
10 2 (3.45%) QA Engineer
10 2 (3.45%) QA Leader
10 2 (3.45%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (5.17%) JDBC
1 3 (5.17%) LDAP
1 3 (5.17%) REST
1 3 (5.17%) SAML
1 3 (5.17%) Web Services
Miscellaneous
1 4 (6.90%) CMDB
1 4 (6.90%) Enterprise Software
2 3 (5.17%) Data Centre
3 2 (3.45%) AI Agents
3 2 (3.45%) Driving Licence
3 2 (3.45%) Virtual Team
4 1 (1.72%) Cloud Native
4 1 (1.72%) Low-Code
4 1 (1.72%) Management Information System
4 1 (1.72%) Mobile App
4 1 (1.72%) Onboarding
Operating Systems
1 9 (15.52%) Windows
2 2 (3.45%) Android
2 2 (3.45%) Apple iOS
2 2 (3.45%) Mac OS
2 2 (3.45%) Windows 10
Processes & Methodologies
1 23 (39.66%) ITSM
2 18 (31.03%) AI
3 16 (27.59%) Mentoring
4 15 (25.86%) Cybersecurity
5 14 (24.14%) ITIL
6 12 (20.69%) Cost Management
6 12 (20.69%) Cost Optimisation
6 12 (20.69%) FinOps
6 12 (20.69%) Software Licensing
7 9 (15.52%) Agile
8 8 (13.79%) Customer Service
8 8 (13.79%) Service Management
9 7 (12.07%) Service Delivery
10 5 (8.62%) Continuous Improvement
10 5 (8.62%) Performance Metrics
10 5 (8.62%) PRINCE2
11 4 (6.90%) Asset Management
11 4 (6.90%) Coaching
11 4 (6.90%) Decision-Making
12 3 (5.17%) Business Analysis
Programming Languages
1 2 (3.45%) Java
2 1 (1.72%) Korn
2 1 (1.72%) PowerShell
2 1 (1.72%) Python
Qualifications
1 17 (29.31%) AWS Certification
2 12 (20.69%) AWS Certified Solutions Architect
3 9 (15.52%) Degree
4 5 (8.62%) MCSE
4 5 (8.62%) Microsoft Certification
4 5 (8.62%) Security Cleared
5 4 (6.90%) SC Cleared
6 2 (3.45%) PMI Certification
6 2 (3.45%) PMP
6 2 (3.45%) PRINCE2 Practitioner
7 1 (1.72%) CBAP
7 1 (1.72%) ITIL Certification
7 1 (1.72%) Master's Degree
7 1 (1.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (12.07%) QA
2 2 (3.45%) Actionable Recommendations
2 2 (3.45%) GDPR
2 2 (3.45%) SLA
3 1 (1.72%) Accessibility
3 1 (1.72%) Cyber Essentials
3 1 (1.72%) Data Quality
3 1 (1.72%) GRC
3 1 (1.72%) WCAG
System Software
1 10 (17.24%) Active Directory
2 2 (3.45%) Virtual Desktop
3 1 (1.72%) BitLocker
Systems Management
1 4 (6.90%) Single Sign-On
2 2 (3.45%) Microsoft Intune
2 2 (3.45%) SCCM
Vendors
1 32 (55.17%) Microsoft
2 12 (20.69%) Adobe
2 12 (20.69%) Apple
3 3 (5.17%) Salesforce
4 1 (1.72%) BMC
4 1 (1.72%) Freshdesk
4 1 (1.72%) Google
4 1 (1.72%) Oracle
4 1 (1.72%) Planon
4 1 (1.72%) Remedy