Period
to 18 November 2017

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > West Midlands
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 241 212 284
Rank change year-on-year -29 +72 +44
Permanent jobs citing ServiceNow 85 133 40
As % of all permanent IT jobs advertised in the West Midlands 0.84% 1.15% 0.36%
As % of the Vendors category 1.82% 2.51% 0.78%
Number of salaries quoted 49 64 34
West Midlands median annual salary £42,500 £56,250 £50,000
Median salary % change year-on-year -24.44% +12.50% +48.15%
10th Percentile £29,400 £27,725 £37,750
90th Percentile £60,250 £71,250 £68,375
England median annual salary £54,000 £51,500 £46,500
% change year-on-year +4.85% +10.75% +3.33%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4665 5301 5113
As % of all permanent IT jobs advertised in the West Midlands 46.28% 45.94% 46.60%
Number of salaries quoted 3625 3891 4249
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,500 £22,750 £23,750
90th Percentile £62,500 £61,250 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the West Midlands.

Salary trend for ServiceNow in the West Midlands

ServiceNow
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 18 November 2017.

Salary histogram for ServiceNow in the West Midlands

ServiceNow
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -26 75 £42,500 -29.17% 4
Coventry - 5 £36,000 -
Staffordshire +11 1 £30,000 -25.00%
ServiceNow
England

For the 6 months to 18 November 2017, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for ServiceNow.

1 59 (69.41%) ITIL
2 44 (51.76%) Service Management
3 35 (41.18%) Finance
4 24 (28.24%) JavaScript
5 23 (27.06%) HTML
6 21 (24.71%) CSS
7 19 (22.35%) Change Management
8 18 (21.18%) Microsoft
8 18 (21.18%) Collaborative Working
9 17 (20.00%) SDLC
9 17 (20.00%) Java
10 16 (18.82%) Project Management
10 16 (18.82%) Service Delivery
10 16 (18.82%) Change Control
11 15 (17.65%) SLA
11 15 (17.65%) XML
12 14 (16.47%) Stakeholder Management
12 14 (16.47%) REST
12 14 (16.47%) ITIL V3
12 14 (16.47%) Incident Management
13 13 (15.29%) Customer Requirements
13 13 (15.29%) Data Centre
13 13 (15.29%) SOAP
14 12 (14.12%) Remedy
14 12 (14.12%) Microsoft Office
14 12 (14.12%) Service Design
14 12 (14.12%) Contract Management
14 12 (14.12%) PowerShell
15 11 (12.94%) Financial Modelling
15 11 (12.94%) Process Improvement

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.94%) SharePoint
2 5 (5.88%) BizTalk Server
2 5 (5.88%) Oracle SOA Suite
3 1 (1.18%) Oracle Application Server
3 1 (1.18%) WebLogic
Applications
1 12 (14.12%) Microsoft Office
Business Applications
1 10 (11.76%) Workfront
2 1 (1.18%) Dynamics NAV
2 1 (1.18%) Remedy ITSM
Cloud Services
1 10 (11.76%) SaaS
2 8 (9.41%) IaaS
2 8 (9.41%) Office 365
2 8 (9.41%) PaaS
3 7 (8.24%) Microsoft Azure
Communications & Networking
1 8 (9.41%) LDAP
2 4 (4.71%) LAN
2 4 (4.71%) WAN
3 3 (3.53%) Firewall
3 3 (3.53%) PABX
3 3 (3.53%) VoIP
4 2 (2.35%) Network Security
4 2 (2.35%) Wi-Fi
5 1 (1.18%) Internet
5 1 (1.18%) SSL
5 1 (1.18%) Wireless
Database & Business Intelligence
1 8 (9.41%) MySQL
2 6 (7.06%) SQL Server
3 5 (5.88%) DTS
3 5 (5.88%) SQL Server 2008
3 5 (5.88%) SQL Server Integration Services
4 1 (1.18%) Azure SQL Database
4 1 (1.18%) Data Warehouse
4 1 (1.18%) Oracle Database
4 1 (1.18%) Oracle Database 10g
4 1 (1.18%) Oracle Database 11g
4 1 (1.18%) Oracle Database 12c
4 1 (1.18%) PostgreSQL
4 1 (1.18%) Relational Database
4 1 (1.18%) SAP HANA
Development Applications
1 5 (5.88%) Team Foundation Server
1 5 (5.88%) Visual Studio
2 4 (4.71%) Cucumber
3 1 (1.18%) Oracle APEX
General
1 35 (41.18%) Finance
2 4 (4.71%) Telecoms
3 2 (2.35%) Banking
3 2 (2.35%) Manufacturing
4 1 (1.18%) Local Government
4 1 (1.18%) Multimedia
Job Titles
1 24 (28.24%) Developer
2 15 (17.65%) Analyst
2 15 (17.65%) ServiceNow Developer
3 13 (15.29%) Architect
4 11 (12.94%) Technical Architect
5 10 (11.76%) Java Developer
6 8 (9.41%) Senior Analyst
6 8 (9.41%) Senior Technical Analyst
6 8 (9.41%) Technical Analyst
7 5 (5.88%) Integration Developer
7 5 (5.88%) Senior Developer
8 4 (4.71%) Administrator
8 4 (4.71%) Configuration Specialist
9 3 (3.53%) 3rd Line Engineer
9 3 (3.53%) Applications Support
9 3 (3.53%) Infrastructure Engineer
9 3 (3.53%) Network Analyst
9 3 (3.53%) Service Analyst
9 3 (3.53%) Service Manager
9 3 (3.53%) Team Leader
Libraries, Frameworks & Software Standards
1 23 (27.06%) HTML
2 21 (24.71%) CSS
3 15 (17.65%) XML
4 14 (16.47%) REST
5 13 (15.29%) SOAP
6 11 (12.94%) AngularJS
6 11 (12.94%) Web Services
7 7 (8.24%) .NET
7 7 (8.24%) Twitter Bootstrap
8 5 (5.88%) JSON
8 5 (5.88%) LINQ
8 5 (5.88%) XSLT
9 4 (4.71%) Ruby on Rails
10 2 (2.35%) HTML5
10 2 (2.35%) jQuery
11 1 (1.18%) Ajax
11 1 (1.18%) JDBC
11 1 (1.18%) ODBC
11 1 (1.18%) Oracle Fusion
11 1 (1.18%) SAML
Miscellaneous
1 13 (15.29%) Data Centre
2 10 (11.76%) Analytical Skills
3 8 (9.41%) Video Conferencing
4 6 (7.06%) CMDB
5 2 (2.35%) Management Information System
6 1 (1.18%) Computer Science
6 1 (1.18%) User Experience
Operating Systems
1 11 (12.94%) Windows
2 8 (9.41%) Linux
3 5 (5.88%) Windows Server
4 1 (1.18%) AIX
4 1 (1.18%) Unix
Processes & Methodologies
1 59 (69.41%) ITIL
2 44 (51.76%) Service Management
3 19 (22.35%) Change Management
4 18 (21.18%) Collaborative Working
5 17 (20.00%) SDLC
6 16 (18.82%) Change Control
6 16 (18.82%) Project Management
6 16 (18.82%) Service Delivery
7 14 (16.47%) Incident Management
7 14 (16.47%) ITIL V3
7 14 (16.47%) Stakeholder Management
8 13 (15.29%) Customer Requirements
9 12 (14.12%) Contract Management
9 12 (14.12%) Service Design
10 11 (12.94%) Critical Success Factor
10 11 (12.94%) Escalation Management
10 11 (12.94%) Financial Modelling
10 11 (12.94%) IT Strategy
10 11 (12.94%) Process Improvement
10 11 (12.94%) Statistics
Programming Languages
1 24 (28.24%) JavaScript
2 17 (20.00%) Java
3 12 (14.12%) PowerShell
4 7 (8.24%) T-SQL
5 5 (5.88%) C#
5 5 (5.88%) VB.NET
6 4 (4.71%) Ruby
7 3 (3.53%) Bash Shell
7 3 (3.53%) VBScript
8 1 (1.18%) PL/SQL
8 1 (1.18%) Shell Script
8 1 (1.18%) SQL
Qualifications
1 10 (11.76%) Security Cleared
2 3 (3.53%) MCSA
2 3 (3.53%) MCSE
2 3 (3.53%) Microsoft Certification
3 2 (2.35%) CCNA
3 2 (2.35%) Cisco Certification
3 2 (2.35%) ITIL Certification
4 1 (1.18%) Degree
4 1 (1.18%) OCP
4 1 (1.18%) Oracle Certification
Quality Assurance & Compliance
1 15 (17.65%) SLA
2 1 (1.18%) ISO/IEC 20000
System Software
1 6 (7.06%) Active Directory
2 1 (1.18%) VMware Infrastructure
Systems Management
1 7 (8.24%) SCCM
2 6 (7.06%) NetBackup
3 4 (4.71%) Microsoft Intune
4 3 (3.53%) WSUS
5 2 (2.35%) Backup Exec
5 2 (2.35%) Microsoft Data Protection Manager
5 2 (2.35%) SCOM
6 1 (1.18%) Data Guard
6 1 (1.18%) FlexNet
6 1 (1.18%) Netcool
6 1 (1.18%) Netcool/OMNIbus
6 1 (1.18%) Oracle Enterprise Manager
6 1 (1.18%) Oracle RMAN
Vendors
1 18 (21.18%) Microsoft
2 12 (14.12%) Remedy
3 11 (12.94%) Cadence
4 10 (11.76%) LANDesk
5 9 (10.59%) Oracle
6 8 (9.41%) SolarWinds
7 2 (2.35%) SAP
7 2 (2.35%) VMware
8 1 (1.18%) Avaya
8 1 (1.18%) IBM
8 1 (1.18%) JD Edwards
8 1 (1.18%) Mitel
8 1 (1.18%) Red Hat
8 1 (1.18%) Workday