Period
to 26 April 2018

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 26 April 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > West Midlands
6 months to
26 Apr 2018
Same period 2017 Same period 2016
Rank 214 214 212
Rank change year-on-year 0 -2 +92
Permanent jobs citing ServiceNow 99 99 122
As % of all permanent IT jobs advertised in the West Midlands 1.03% 1.03% 1.05%
As % of the Vendors category 2.08% 2.34% 2.33%
Number of salaries quoted 36 65 88
West Midlands median annual salary £34,872 £62,500 £50,000
Median salary % change year-on-year -44.20% +25.00% +42.86%
10th Percentile £28,250 £26,750 £32,850
90th Percentile £46,250 £69,500 £63,750
England median annual salary £47,500 £52,205 £50,000
% change year-on-year -9.01% +4.41% +11.11%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,766 4,237 5,235
As % of all permanent IT jobs advertised in the West Midlands 49.48% 43.89% 44.97%
Number of salaries quoted 3,486 3,256 4,133
West Midlands median annual salary £41,500 £40,250 £40,000
Median salary % change year-on-year +3.11% +0.63% -
10th Percentile £22,750 £24,000 £24,000
90th Percentile £65,250 £60,000 £63,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow in the West Midlands.

Salary trend for ServiceNow in the West Midlands

ServiceNow
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 26 April 2018.

Salary histogram for ServiceNow in the West Midlands

ServiceNow
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 26 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 78 £32,500 -48.00% 3
Coventry -2 12 £36,000 -27.27% 3
Solihull +9 6 £37,500 +44.23% 1
Warwickshire +1 1 £40,000 +56.86% 1
ServiceNow
England

For the 6 months to 26 April 2018, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ServiceNow.

1 42 (42.42%) ITIL
2 35 (35.35%) Service Management
3 26 (26.26%) Web Services
4 25 (25.25%) Service Delivery
5 23 (23.23%) SLA
6 22 (22.22%) Windows
6 22 (22.22%) Analytical Skills
7 19 (19.19%) Agile Software Development
8 18 (18.18%) SOAP
8 18 (18.18%) SOA
8 18 (18.18%) JSON
8 18 (18.18%) REST
8 18 (18.18%) ITIL V3
9 16 (16.16%) SCCM
9 16 (16.16%) Collaborative Working
10 14 (14.14%) Due Diligence
10 14 (14.14%) Oracle
10 14 (14.14%) Microsoft
11 13 (13.13%) Java
11 13 (13.13%) SharePoint
11 13 (13.13%) Apache
11 13 (13.13%) Security Cleared
11 13 (13.13%) Continuous Improvement
11 13 (13.13%) Microsoft Azure
11 13 (13.13%) Dashboard Development
12 12 (12.12%) API Development
12 12 (12.12%) SDLC
12 12 (12.12%) Boomi
12 12 (12.12%) MuleSoft
12 12 (12.12%) AngularJS

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (13.13%) Apache
1 13 (13.13%) SharePoint
2 6 (6.06%) BizTalk Server
2 6 (6.06%) Oracle SOA Suite
3 2 (2.02%) IBM Notes
4 1 (1.01%) Confluence
4 1 (1.01%) IIS
4 1 (1.01%) MS Exchange
4 1 (1.01%) OpenStack
4 1 (1.01%) Tomcat
Applications
1 6 (6.06%) Microsoft Office
2 5 (5.05%) Microsoft Excel
2 5 (5.05%) ProjectWise
3 4 (4.04%) Microsoft Project
4 2 (2.02%) MS Visio
5 1 (1.01%) Microsoft PowerPoint
Business Applications
1 6 (6.06%) Remedy ITSM
2 4 (4.04%) Dynamics AX
2 4 (4.04%) Dynamics CRM
Cloud Services
1 13 (13.13%) Microsoft Azure
2 12 (12.12%) Boomi
3 10 (10.10%) PaaS
3 10 (10.10%) SaaS
4 8 (8.08%) Amazon AWS
5 4 (4.04%) Amazon CloudWatch
5 4 (4.04%) GitHub
6 1 (1.01%) OpenShift
Communications & Networking
1 2 (2.02%) Intranet
2 1 (1.01%) Firewall
2 1 (1.01%) Internet
2 1 (1.01%) LAN
2 1 (1.01%) VSAN
2 1 (1.01%) WAN
Database & Business Intelligence
1 9 (9.09%) SQL Server
1 9 (9.09%) SQL Server 2008
2 6 (6.06%) DTS
2 6 (6.06%) SQL Server Integration Services
3 5 (5.05%) GIS
4 4 (4.04%) Big Data
4 4 (4.04%) EDMS
5 3 (3.03%) MySQL
5 3 (3.03%) Oracle Database
5 3 (3.03%) SQL Server 2016
Development Applications
1 6 (6.06%) Team Foundation Server
1 6 (6.06%) Visual Studio
2 2 (2.02%) Jenkins
3 1 (1.01%) Atlassian Bamboo
3 1 (1.01%) Git (software)
General
1 10 (10.10%) Finance
1 10 (10.10%) Marketing
2 2 (2.02%) Billing
3 1 (1.01%) Advertising
3 1 (1.01%) Local Government
3 1 (1.01%) Retail
Job Titles
1 12 (12.12%) Integration Specialist
2 10 (10.10%) Administrator
2 10 (10.10%) Head of Presales
2 10 (10.10%) Head of Product Management
2 10 (10.10%) Head of Sales
3 8 (8.08%) Desktop Support
4 7 (7.07%) Analyst
4 7 (7.07%) Desktop Support Team Leader
4 7 (7.07%) Desktop Team Leader
4 7 (7.07%) Support Team Leader
4 7 (7.07%) Team Leader
5 6 (6.06%) Developer
5 6 (6.06%) Integration Developer
5 6 (6.06%) ServiceNow Developer
6 4 (4.04%) Head of Client Services
6 4 (4.04%) Monitoring Specialist
6 4 (4.04%) Support Analyst
6 4 (4.04%) Support Engineer
7 3 (3.03%) CAD Specialist
7 3 (3.03%) Change and Release Manager
Libraries, Frameworks & Software Standards
1 26 (26.26%) Web Services
2 18 (18.18%) JSON
2 18 (18.18%) REST
2 18 (18.18%) SOAP
3 12 (12.12%) AngularJS
3 12 (12.12%) EJB
3 12 (12.12%) J2EE
3 12 (12.12%) JMS
3 12 (12.12%) Servlets
4 6 (6.06%) .NET
4 6 (6.06%) LINQ
4 6 (6.06%) XML
4 6 (6.06%) XSLT
5 4 (4.04%) RESTful
6 1 (1.01%) Middleware
Miscellaneous
1 22 (22.22%) Analytical Skills
2 12 (12.12%) CMDB
3 10 (10.10%) Social Media
4 6 (6.06%) User Experience
5 3 (3.03%) Data Centre
6 2 (2.02%) Handset
6 2 (2.02%) Linux Command Line
6 2 (2.02%) Self-Motivation
7 1 (1.01%) Driving Licence
7 1 (1.01%) Hybrid Cloud
7 1 (1.01%) Public Cloud
7 1 (1.01%) Video Conferencing
Operating Systems
1 22 (22.22%) Windows
2 5 (5.05%) Windows Server
3 4 (4.04%) Unix
4 2 (2.02%) Android
4 2 (2.02%) Apple iOS
4 2 (2.02%) Windows 10
4 2 (2.02%) Windows 7
4 2 (2.02%) Windows Mobile
5 1 (1.01%) Linux
5 1 (1.01%) Windows 8
Processes & Methodologies
1 42 (42.42%) ITIL
2 35 (35.35%) Service Management
3 25 (25.25%) Service Delivery
4 19 (19.19%) Agile Software Development
5 18 (18.18%) ITIL V3
5 18 (18.18%) SOA
6 16 (16.16%) Collaborative Working
7 14 (14.14%) Due Diligence
8 13 (13.13%) Continuous Improvement
8 13 (13.13%) Dashboard Development
9 12 (12.12%) API Development
9 12 (12.12%) Change Management
9 12 (12.12%) GAP Analysis
9 12 (12.12%) Problem-Solving
9 12 (12.12%) SDLC
10 11 (11.11%) Incident Management
10 11 (11.11%) ITSM
10 11 (11.11%) Line Management
10 11 (11.11%) Mentoring
10 11 (11.11%) Presales
Programming Languages
1 13 (13.13%) Java
2 9 (9.09%) T-SQL
3 6 (6.06%) C#
3 6 (6.06%) VB.NET
4 4 (4.04%) Bash Shell
4 4 (4.04%) Perl
5 3 (3.03%) PowerShell
5 3 (3.03%) SQL
6 1 (1.01%) Shell Script
Qualifications
1 13 (13.13%) Security Cleared
2 10 (10.10%) Degree
3 1 (1.01%) ITIL Certification
3 1 (1.01%) SC Cleared
Quality Assurance & Compliance
1 23 (23.23%) SLA
2 2 (2.02%) Data Quality
3 1 (1.01%) ISO/IEC 20000
3 1 (1.01%) PMO
System Software
1 5 (5.05%) Docker
2 3 (3.03%) vSphere
3 1 (1.01%) Active Directory
3 1 (1.01%) VMware Infrastructure
3 1 (1.01%) VMware NSX
Systems Management
1 16 (16.16%) SCCM
2 7 (7.07%) NetBackup
3 6 (6.06%) Microsoft Intune
4 4 (4.04%) Cisco IPCC
4 4 (4.04%) vRealize
5 2 (2.02%) Opscode Chef
5 2 (2.02%) Puppet
5 2 (2.02%) QRadar
6 1 (1.01%) FlexNet
6 1 (1.01%) Kubernetes
6 1 (1.01%) Nagios
6 1 (1.01%) SCOM
6 1 (1.01%) Tivoli
Vendors
1 14 (14.14%) Microsoft
1 14 (14.14%) Oracle
2 12 (12.12%) MuleSoft
3 6 (6.06%) Remedy
4 5 (5.05%) Autodesk
4 5 (5.05%) IBM
5 4 (4.04%) AppDynamics
5 4 (4.04%) Google
5 4 (4.04%) Salesforce.com
5 4 (4.04%) SAP
5 4 (4.04%) SolarWinds
5 4 (4.04%) VMware
6 3 (3.03%) BMC
6 3 (3.03%) Cadence
7 2 (2.02%) Lotus
7 2 (2.02%) Red Hat
8 1 (1.01%) Adobe
8 1 (1.01%) Atlassian
8 1 (1.01%) Capita
8 1 (1.01%) Snow