Period
to 23 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 13 16 14
Rank change year-on-year +3 -2 +5
Permanent jobs citing ITIL 1,013 1,026 1,487
As % of all permanent IT jobs advertised in the West Midlands 11.73% 10.36% 12.44%
As % of the Processes & Methodologies category 13.00% 11.35% 13.75%
Number of salaries quoted 552 706 947
West Midlands median annual salary £42,500 £42,500 £42,000
Median salary % change year-on-year - +1.19% -6.67%
10th Percentile £22,750 £25,750 £22,000
90th Percentile £66,250 £62,500 £75,000
England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% -1.11%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 7,791 9,037 10,816
As % of all permanent IT jobs advertised in the West Midlands 90.24% 91.27% 90.46%
Number of salaries quoted 5,962 7,431 8,470
West Midlands median annual salary £44,000 £40,000 £40,000
Median salary % change year-on-year +10.00% - -
10th Percentile £26,000 £25,750 £24,000
90th Percentile £67,500 £63,750 £64,000
England median annual salary £50,500 £50,000 £50,000
% change year-on-year +1.00% - +5.26%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 23 September 2018.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 602 £49,292 +9.54% 36
Coventry +5 131 £39,000 -13.33% 12
Warwickshire +18 70 £50,000 +25.00% 11
Worcestershire +34 58 £45,500 +18.18% 10
Solihull +12 34 £24,750 -45.00% 2
Staffordshire -18 19 £43,000 +32.31% 12
Shropshire -24 18 £24,000 -52.65% 7
Wolverhampton -2 17 £36,613 +40.82% 3
Dudley - 17 £24,000 -
Herefordshire +14 8 £40,000 -15.79% 2
Sutton Coldfield -18 5 £19,500 -56.67%
Wednesbury - 4 £32,000 -
Walsall - 2 £41,000 - 2
Halesowen - 1 £70,000 - 2
ITIL
England

For the 6 months to 23 September 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ITIL.

1 341 (33.66%) Data Centre
2 311 (30.70%) Service Delivery
3 275 (27.15%) Service Management
4 266 (26.26%) Microsoft
5 235 (23.20%) Windows
6 215 (21.22%) ITIL V3
7 206 (20.34%) ITIL Certification
8 167 (16.49%) PRINCE2
9 163 (16.09%) SLA
9 163 (16.09%) Finance
10 162 (15.99%) Self-Motivation
11 159 (15.70%) Project Management
12 150 (14.81%) Continuous Improvement
13 146 (14.41%) Presales
14 144 (14.22%) VMware
15 142 (14.02%) Cisco
16 141 (13.92%) Active Directory
16 141 (13.92%) Data Protection
17 140 (13.82%) Firewall
17 140 (13.82%) Degree
18 133 (13.13%) GDPR
19 130 (12.83%) ISO/IEC 27001
20 127 (12.54%) VMware Infrastructure
21 119 (11.75%) ITSM
22 116 (11.45%) ServiceNow
23 112 (11.06%) Information Security
24 111 (10.96%) WAN
25 108 (10.66%) CheckPoint
26 107 (10.56%) Problem-Solving
27 106 (10.46%) Security Cleared

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (9.38%) SharePoint
2 69 (6.81%) MS Exchange
3 26 (2.57%) Exchange Server 2010
4 11 (1.09%) IIS
5 10 (0.99%) BizTalk Server
6 9 (0.89%) Apache
7 6 (0.59%) Skype for Business
8 5 (0.49%) Oracle SOA Suite
9 4 (0.39%) Confluence
9 4 (0.39%) OpenEdge
9 4 (0.39%) SharePoint Server
10 3 (0.30%) Elasticsearch
10 3 (0.30%) Moodle
11 2 (0.20%) Tomcat
11 2 (0.20%) WebLogic
12 1 (0.099%) Exchange Server 2013
12 1 (0.099%) MS Project Server
12 1 (0.099%) Oracle Application Server
12 1 (0.099%) SAS
12 1 (0.099%) WebSphere
Applications
1 75 (7.40%) Microsoft Office
2 65 (6.42%) Microsoft Excel
3 46 (4.54%) Microsoft PowerPoint
4 28 (2.76%) MS Visio
5 18 (1.78%) Microsoft Project
6 12 (1.18%) Spreadsheet
Business Applications
1 15 (1.48%) Dynamics CRM
2 10 (0.99%) assyst
3 9 (0.89%) Remedy ITSM
4 7 (0.69%) Sentinel
5 5 (0.49%) INSURE/90
5 5 (0.49%) SAP ERP
6 4 (0.39%) SAP ECC
7 3 (0.30%) Dynamics NAV
8 2 (0.20%) Infor LN
9 1 (0.099%) Payment Gateway
Cloud Services
1 76 (7.50%) Microsoft Azure
2 45 (4.44%) Office 365
3 38 (3.75%) Amazon AWS
4 30 (2.96%) PaaS
5 27 (2.67%) IaaS
6 14 (1.38%) SaaS
7 10 (0.99%) Amazon EC2
8 9 (0.89%) Amazon CloudWatch
8 9 (0.89%) Amazon S3
8 9 (0.89%) AWS CloudFormation
8 9 (0.89%) Azure Active Directory
8 9 (0.89%) Virtual Private Cloud
9 8 (0.79%) Cloud Computing
10 6 (0.59%) Amazon SQS
11 5 (0.49%) Dynamics 365
11 5 (0.49%) OneDrive
12 4 (0.39%) AWS CloudTrail
13 2 (0.20%) SuccessFactors
14 1 (0.099%) GitHub
Communications & Networking
1 140 (13.82%) Firewall
2 111 (10.96%) WAN
3 90 (8.88%) LAN
4 58 (5.73%) DNS
5 50 (4.94%) OSPF
6 39 (3.85%) DHCP
6 39 (3.85%) SAN
7 38 (3.75%) TCP/IP
7 38 (3.75%) VPN
8 37 (3.65%) Internet
9 35 (3.46%) Network Security
10 30 (2.96%) VoIP
11 27 (2.67%) Cisco ASA
12 26 (2.57%) SSL
13 25 (2.47%) IPsec
13 25 (2.47%) Wireless
14 22 (2.17%) BGP
15 21 (2.07%) VLAN
16 20 (1.97%) MPLS
17 18 (1.78%) Cisco Nexus
Database & Business Intelligence
1 68 (6.71%) SQL Server
2 13 (1.28%) MySQL
2 13 (1.28%) NoSQL
3 12 (1.18%) SQL Server Integration Services
4 11 (1.09%) Data Warehouse
5 10 (0.99%) SQL Server Reporting Services
6 9 (0.89%) Amazon DynamoDB
6 9 (0.89%) Amazon RDS
6 9 (0.89%) Azure SQL Database
7 8 (0.79%) DB2
8 6 (0.59%) Oracle Database
8 6 (0.59%) Relational Database
9 5 (0.49%) PostgreSQL
9 5 (0.49%) Power BI
10 4 (0.39%) Big Data
10 4 (0.39%) SAP HANA
10 4 (0.39%) SQL Server 2008
10 4 (0.39%) SQL Server Analysis Services
11 3 (0.30%) MongoDB
11 3 (0.30%) Oracle Database 11g
Development Applications
1 10 (0.99%) Team Foundation Server
1 10 (0.99%) Visual Studio
2 8 (0.79%) VSS/SourceSafe
3 7 (0.69%) Git (software)
4 6 (0.59%) JIRA
5 5 (0.49%) Visual Studio Team System
6 1 (0.099%) Jenkins
6 1 (0.099%) Mercurial
6 1 (0.099%) Oracle Forms
6 1 (0.099%) Subversion
General
1 163 (16.09%) Finance
2 49 (4.84%) Retail
3 36 (3.55%) Legal
4 33 (3.26%) Manufacturing
5 29 (2.86%) Publishing
6 25 (2.47%) Telecoms
7 21 (2.07%) Law
8 14 (1.38%) Local Government
9 12 (1.18%) Billing
10 6 (0.59%) Back Office
11 5 (0.49%) Automotive
11 5 (0.49%) Banking
12 3 (0.30%) French Language
13 2 (0.20%) German Language
14 1 (0.099%) Advertising
14 1 (0.099%) Mandarin Language
14 1 (0.099%) Spanish Language
Job Titles
1 189 (18.66%) Analyst
2 110 (10.86%) Architect
3 103 (10.17%) Service Manager
4 80 (7.90%) Team Leader
5 62 (6.12%) IT Manager
6 61 (6.02%) Support Analyst
7 57 (5.63%) Solutions Architect
8 44 (4.34%) Project Manager
9 43 (4.24%) Delivery Manager
10 41 (4.05%) Services Delivery Manager
11 40 (3.95%) Support Engineer
12 38 (3.75%) Desktop Support
13 36 (3.55%) Security Manager
13 36 (3.55%) Technical Support
14 34 (3.36%) Service Analyst
15 33 (3.26%) 1st Line Support
16 32 (3.16%) Support Team Leader
17 31 (3.06%) Service Desk Analyst
18 29 (2.86%) Transition Manager
19 28 (2.76%) IT Support
Libraries, Frameworks & Software Standards
1 31 (3.06%) Web Services
2 19 (1.88%) XML
3 15 (1.48%) SOAP
4 11 (1.09%) .NET
5 10 (0.99%) REST
6 9 (0.89%) JSON
6 9 (0.89%) LDAP
6 9 (0.89%) Middleware
7 8 (0.79%) RabbitMQ
7 8 (0.79%) XSLT
8 6 (0.59%) FIX Protocol
8 6 (0.59%) Kafka
8 6 (0.59%) LAMP
9 4 (0.39%) LAPP Stack
10 3 (0.30%) COM
10 3 (0.30%) HTML
10 3 (0.30%) LINQ
10 3 (0.30%) Spring
11 2 (0.20%) CGI
11 2 (0.20%) Flash
Miscellaneous
1 341 (33.66%) Data Centre
2 162 (15.99%) Self-Motivation
3 96 (9.48%) Analytical Skills
4 89 (8.79%) Management Information System
5 64 (6.32%) Computer Science
6 46 (4.54%) CMDB
7 25 (2.47%) Public Cloud
8 18 (1.78%) Driving Licence
9 16 (1.58%) CCTV
10 14 (1.38%) Virtual Team
11 11 (1.09%) Private Cloud
12 10 (0.99%) PKI
12 10 (0.99%) Video Conferencing
13 9 (0.89%) Cyberthreat
13 9 (0.89%) Distributed Denial-of-Service
13 9 (0.89%) iPhone
14 8 (0.79%) FlexPod
14 8 (0.79%) Hybrid Cloud
15 7 (0.69%) CESG
15 7 (0.69%) Freedom of Information
Operating Systems
1 235 (23.20%) Windows
2 97 (9.58%) Windows Server
3 47 (4.64%) Linux
4 42 (4.15%) Windows Server 2003
5 27 (2.67%) Windows 7
5 27 (2.67%) Windows Server 2012
6 22 (2.17%) Windows Server 2008
7 21 (2.07%) Windows 10
8 14 (1.38%) Red Hat Enterprise Linux
9 10 (0.99%) Unix
9 10 (0.99%) Windows 8
10 9 (0.89%) CentOS
11 6 (0.59%) Windows XP
12 3 (0.30%) AIX
12 3 (0.30%) Apple iOS
13 2 (0.20%) Mac OS
13 2 (0.20%) SUSE
13 2 (0.20%) Windows Vista
14 1 (0.099%) Android
14 1 (0.099%) Solaris
Processes & Methodologies
1 311 (30.70%) Service Delivery
2 275 (27.15%) Service Management
3 215 (21.22%) ITIL V3
4 167 (16.49%) PRINCE2
5 159 (15.70%) Project Management
6 150 (14.81%) Continuous Improvement
7 146 (14.41%) Presales
8 141 (13.92%) Data Protection
9 119 (11.75%) ITSM
10 112 (11.06%) Information Security
11 107 (10.56%) Problem-Solving
12 101 (9.97%) Line Management
13 98 (9.67%) Change Management
14 93 (9.18%) Stakeholder Management
15 88 (8.69%) Root Cause Analysis
16 84 (8.29%) Due Diligence
16 84 (8.29%) Incident Management
17 78 (7.70%) Agile Software Development
18 74 (7.31%) SIEM
19 65 (6.42%) Problem Management
Programming Languages
1 66 (6.52%) SQL
2 38 (3.75%) PowerShell
3 19 (1.88%) C#
4 18 (1.78%) Python
5 12 (1.18%) T-SQL
6 8 (0.79%) Bash Shell
7 7 (0.69%) VB
8 5 (0.49%) JavaScript
8 5 (0.49%) Shell Script
9 3 (0.30%) C
9 3 (0.30%) PL/SQL
9 3 (0.30%) VB.NET
10 2 (0.20%) Java
10 2 (0.20%) Korn
11 1 (0.099%) Lingo
11 1 (0.099%) Perl
11 1 (0.099%) R
11 1 (0.099%) Ruby
11 1 (0.099%) VBA
11 1 (0.099%) VBScript
Qualifications
1 206 (20.34%) ITIL Certification
2 140 (13.82%) Degree
3 106 (10.46%) Security Cleared
4 83 (8.19%) CISSP
5 82 (8.09%) Cisco Certification
5 82 (8.09%) ISEB
6 69 (6.81%) SC Cleared
7 64 (6.32%) CCNP
8 59 (5.82%) Computer Science Degree
9 54 (5.33%) Microsoft Certification
10 48 (4.74%) CISM
11 37 (3.65%) MCSE
12 34 (3.36%) PMI Certification
13 29 (2.86%) PMP
14 26 (2.57%) CEH
14 26 (2.57%) PRINCE2 Practitioner
15 25 (2.47%) CompTIA Security+
16 24 (2.37%) CCNA
17 23 (2.27%) ISEB Practitioner
18 21 (2.07%) CCDP
Quality Assurance & Compliance
1 163 (16.09%) SLA
2 133 (13.13%) GDPR
3 130 (12.83%) ISO/IEC 27001
4 48 (4.74%) Cyber Essentials
5 45 (4.44%) PCI DSS
6 27 (2.67%) COBIT
6 27 (2.67%) Cyber Essentials PLUS
7 18 (1.78%) GPG13
7 18 (1.78%) QA
8 17 (1.68%) ISO/IEC 20000
9 6 (0.59%) Data Quality
10 5 (0.49%) ISO/IEC 27005
10 5 (0.49%) PMO
11 3 (0.30%) ISO 9001
11 3 (0.30%) ISO/IEC 19770
12 1 (0.099%) BS25999
12 1 (0.099%) GxP
12 1 (0.099%) ISO 22301
12 1 (0.099%) ISO 31000
System Software
1 141 (13.92%) Active Directory
2 127 (12.54%) VMware Infrastructure
3 62 (6.12%) Hyper-V
4 37 (3.65%) VMware ESXi
5 23 (2.27%) XenApp
6 21 (2.07%) vSphere
7 19 (1.88%) Virtual Machines
8 17 (1.68%) Firmware
8 17 (1.68%) XenDesktop
9 14 (1.38%) Microsoft App-V
10 10 (0.99%) VMware NSX
11 5 (0.49%) iptables
12 4 (0.39%) Docker
12 4 (0.39%) Squid
13 2 (0.20%) Virtual Servers
14 1 (0.099%) BitLocker
14 1 (0.099%) Oracle RAC
14 1 (0.099%) PowerDNS
14 1 (0.099%) Veritas Volume Manager
14 1 (0.099%) VirtualBox
Systems Management
1 33 (3.26%) NetBackup
2 29 (2.86%) SCCM
3 22 (2.17%) SCVMM
4 16 (1.58%) QRadar
5 13 (1.28%) vCenter Server
5 13 (1.28%) vMotion
6 9 (0.89%) CASB
6 9 (0.89%) Cisco Prime
7 8 (0.79%) Nagios
7 8 (0.79%) Norton AntiVirus
7 8 (0.79%) Puppet
8 7 (0.69%) Ansible
8 7 (0.69%) Opscode Chef
8 7 (0.69%) SCOM
9 6 (0.59%) WhatsUp Gold
10 5 (0.49%) Oracle Enterprise Manager
10 5 (0.49%) SELinux
10 5 (0.49%) Stealthwatch
11 4 (0.39%) Cisco IPCC
11 4 (0.39%) Terraform
Vendors
1 266 (26.26%) Microsoft
2 144 (14.22%) VMware
3 142 (14.02%) Cisco
4 116 (11.45%) ServiceNow
5 108 (10.66%) CheckPoint
6 101 (9.97%) HP
7 92 (9.08%) Fortinet
8 67 (6.61%) Citrix
9 43 (4.24%) NetApp
10 38 (3.75%) Juniper
11 35 (3.46%) Oracle
11 35 (3.46%) SAP
12 34 (3.36%) F5
13 30 (2.96%) IBM
14 24 (2.37%) SolarWinds
15 21 (2.07%) EMC
16 16 (1.58%) McAfee
16 16 (1.58%) Red Hat
17 15 (1.48%) Forcepoint
17 15 (1.48%) Ivanti