ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 30 April 2025, comparing them to the same period in the previous two years.

6 months to
30 Apr 2025
Same period 2024 Same period 2023
Rank 40 39 29
Rank change year-on-year -1 -10 -4
Permanent jobs citing ITIL 232 353 554
As % of all permanent jobs advertised in the West Midlands 5.20% 4.88% 8.31%
As % of the Processes & Methodologies category 5.70% 5.86% 8.58%
Number of salaries quoted 112 275 439
10th Percentile £29,225 £25,850 £29,650
25th Percentile £40,375 £33,000 £36,250
Median annual salary (50th Percentile) £51,624 £45,000 £47,500
Median % change year-on-year +14.72% -5.26% +5.56%
75th Percentile £60,000 £61,625 £58,750
90th Percentile £68,080 £72,500 £70,250
England median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% -

All Process and Methodology Skills
West Midlands

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.

Permanent vacancies with a requirement for process or methodology skills 4,071 6,019 6,455
As % of all permanent jobs advertised in the West Midlands 91.18% 83.14% 96.85%
Number of salaries quoted 1,681 4,532 3,272
10th Percentile £29,250 £26,250 £30,510
25th Percentile £38,750 £35,700 £40,000
Median annual salary (50th Percentile) £52,500 £50,000 £53,000
Median % change year-on-year +5.00% -5.66% +6.00%
75th Percentile £67,500 £63,750 £67,500
90th Percentile £80,000 £77,500 £80,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 30 April 2025.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 30 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire -3 54 £56,500 - 30
Birmingham -24 51 £50,000 -6.54% 28
Staffordshire +10 37 £52,568 +31.42% 18
Solihull +21 21 £55,000 +4.76% 7
Worcestershire +22 9 - - 5
Coventry -16 8 £85,000 +100.00% 9
Herefordshire - 8 £40,000 - 6
Shropshire +16 6 £28,500 -24.00% 1
Wolverhampton +3 4 £63,250 +26.50% 2
Smethwick +2 2 - -
Wednesbury 0 2 £45,000 +50.00% 2
Walsall -7 2 - -
Sutton Coldfield - 2 - -
Tipton - 2 - -
Bilston - 2 - -
Kingswinford - 2 - - 1
Rowley Regis - 2 - -
Willenhall - 2 - -
Halesowen +11 1 - -
Dudley -2 1 - -
Brierley Hill - 1 - -
Stourbridge - 1 - -
West Bromwich - 1 - -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (9.05%) SharePoint
2 10 (4.31%) Microsoft Exchange
3 2 (0.86%) IIS
4 1 (0.43%) Confluence
Applications
1 8 (3.45%) Microsoft Office
2 4 (1.72%) MS Visio
3 1 (0.43%) Microsoft Excel
3 1 (0.43%) Microsoft PowerPoint
Business Applications
1 7 (3.02%) Dynamics NAV
2 6 (2.59%) SAP ERP
3 4 (1.72%) Oracle EBS
3 4 (1.72%) Oracle ERP
4 3 (1.29%) Dynamics CRM
4 3 (1.29%) Remedy ITSM
5 2 (0.86%) PeopleSoft HCM
Cloud Services
1 52 (22.41%) Azure
2 38 (16.38%) Microsoft 365
3 22 (9.48%) AWS
4 13 (5.60%) SaaS
5 10 (4.31%) Entra ID
6 7 (3.02%) OneDrive
6 7 (3.02%) Power Automate
7 6 (2.59%) IBM Cloud
7 6 (2.59%) Power Platform
7 6 (2.59%) PowerApps
8 5 (2.16%) Dynamics 365
9 2 (0.86%) OCI
10 1 (0.43%) Amazon EKS
10 1 (0.43%) Azure AKS
10 1 (0.43%) Cloud Computing
10 1 (0.43%) Cloudflare
10 1 (0.43%) GCP
10 1 (0.43%) Google Kubernetes Engine
10 1 (0.43%) Microsoft Copilot
Communications & Networking
1 78 (33.62%) Network Security
2 72 (31.03%) Internet
2 72 (31.03%) WLAN
3 32 (13.79%) Firewall
4 16 (6.90%) VPN
5 14 (6.03%) Intrusion Detection
6 8 (3.45%) DHCP
7 7 (3.02%) TCP/IP
7 7 (3.02%) WAN
8 6 (2.59%) LAN
8 6 (2.59%) VLAN
9 5 (2.16%) IPsec
10 4 (1.72%) Cisco Firepower
10 4 (1.72%) SD-WAN
10 4 (1.72%) Wi-Fi
11 3 (1.29%) DNS
11 3 (1.29%) Wireless
12 2 (0.86%) BGP
12 2 (0.86%) OSPF
12 2 (0.86%) VoIP
Database & Business Intelligence
1 6 (2.59%) Power BI
2 4 (1.72%) Oracle Database
2 4 (1.72%) Oracle Reports
3 3 (1.29%) SQL Server
4 1 (0.43%) SQL Server Reporting Services
Development Applications
1 1 (0.43%) GitLab
1 1 (0.43%) JIRA
1 1 (0.43%) Vagrant
1 1 (0.43%) Visual Studio
General
1 37 (15.95%) Social Skills
2 35 (15.09%) Inclusion and Diversity
3 25 (10.78%) Finance
4 16 (6.90%) Analytical Skills
5 15 (6.47%) Police
6 10 (4.31%) Legal
7 6 (2.59%) Law
7 6 (2.59%) Public Sector
8 5 (2.16%) Retail
8 5 (2.16%) Telecoms
9 4 (1.72%) Documentation Skills
9 4 (1.72%) Influencing Skills
10 3 (1.29%) Manufacturing
11 2 (0.86%) Banking
11 2 (0.86%) Presentation Skills
12 1 (0.43%) Advertising
12 1 (0.43%) Games
Job Titles
1 80 (34.48%) IT Support
2 78 (33.62%) IT Engineer
3 73 (31.47%) IT Support Engineer
3 73 (31.47%) Support Engineer
4 25 (10.78%) Analyst
5 18 (7.76%) Lead
6 14 (6.03%) Infrastructure Engineer
7 13 (5.60%) IT Manager
7 13 (5.60%) Service Manager
8 12 (5.17%) Consultant
9 10 (4.31%) IT Consultant
9 10 (4.31%) Senior
10 9 (3.88%) Network Engineer
10 9 (3.88%) Security Engineer
10 9 (3.88%) Support Analyst
11 8 (3.45%) Cybersecurity Engineer
12 7 (3.02%) IT Analyst
13 6 (2.59%) Business Analyst
13 6 (2.59%) Service Desk Manager
14 5 (2.16%) Architect
Libraries, Frameworks & Software Standards
1 3 (1.29%) .NET
1 3 (1.29%) ARM Templates
1 3 (1.29%) Web Services
2 2 (0.86%) Elastic Stack
2 2 (0.86%) Oracle Fusion
3 1 (0.43%) ADO
3 1 (0.43%) EDI
Miscellaneous
1 79 (34.05%) Driving Licence
2 30 (12.93%) Management Information System
3 13 (5.60%) Private Cloud
4 11 (4.74%) Enterprise Software
5 6 (2.59%) Data Centre
5 6 (2.59%) Onboarding
6 4 (1.72%) Analytical Mindset
6 4 (1.72%) Data Protection Act
6 4 (1.72%) Housing Association
6 4 (1.72%) Mobile App
7 3 (1.29%) CMDB
7 3 (1.29%) Enterprise Storage
7 3 (1.29%) Virtual Team
8 2 (0.86%) Cloud Native
8 2 (0.86%) Cyberattack
8 2 (0.86%) Linux Command Line
8 2 (0.86%) Operational Technology
8 2 (0.86%) Product Ownership
8 2 (0.86%) Public Cloud
8 2 (0.86%) Renewable Energy
Operating Systems
1 118 (50.86%) Windows
2 80 (34.48%) Linux
3 22 (9.48%) Windows Server
4 9 (3.88%) Apple iOS
5 5 (2.16%) Mac OS
6 4 (1.72%) Android
6 4 (1.72%) Windows 10
7 3 (1.29%) Windows Server 2012
8 2 (0.86%) Oracle Linux
8 2 (0.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 104 (44.83%) Problem-Solving
2 84 (36.21%) Asset Management
3 79 (34.05%) Mentoring
4 75 (32.33%) Computer Science
5 74 (31.90%) IT Asset Management
6 73 (31.47%) Network Management
7 35 (15.09%) Service Delivery
7 35 (15.09%) Stakeholder Management
8 30 (12.93%) Change Management
9 27 (11.64%) ITSM
10 25 (10.78%) Continuous Improvement
11 24 (10.34%) SIEM
12 22 (9.48%) Service Management
13 21 (9.05%) Customer Service
13 21 (9.05%) Roadmaps
14 20 (8.62%) Agile
15 19 (8.19%) Cybersecurity
16 18 (7.76%) Problem Management
16 18 (7.76%) Project Management
17 15 (6.47%) Capacity Planning
Programming Languages
1 23 (9.91%) PowerShell
2 15 (6.47%) Python
3 13 (5.60%) C#
4 12 (5.17%) Bash
5 7 (3.02%) SQL
6 4 (1.72%) PL/SQL
7 2 (0.86%) Perl
7 2 (0.86%) T-SQL
8 1 (0.43%) Java
Qualifications
1 106 (45.69%) Degree
2 82 (35.34%) Microsoft Certification
3 79 (34.05%) Cisco Certification
4 77 (33.19%) CCNA
5 76 (32.76%) CCNP
6 74 (31.90%) Computer Science Degree
7 73 (31.47%) MCP
8 72 (31.03%) LPIC
8 72 (31.03%) MCSE
9 22 (9.48%) Security Cleared
10 19 (8.19%) SC Cleared
11 18 (7.76%) CISSP
12 17 (7.33%) CISM
13 13 (5.60%) CISA
13 13 (5.60%) ITIL Certification
14 9 (3.88%) GIAC
14 9 (3.88%) ISACA
14 9 (3.88%) SANS
15 7 (3.02%) ITIL Foundation Certificate
16 6 (2.59%) AWS Certification
Quality Assurance & Compliance
1 21 (9.05%) ISO/IEC 27001
2 18 (7.76%) COBIT
3 12 (5.17%) SLA
4 8 (3.45%) GRC
4 8 (3.45%) JSP 440
4 8 (3.45%) NCSC
5 5 (2.16%) Cyber Essentials
6 4 (1.72%) QA
7 2 (0.86%) GDPR
7 2 (0.86%) ISO/IEC 19770
8 1 (0.43%) Cyber Essentials PLUS
8 1 (0.43%) PMO
System Software
1 35 (15.09%) Active Directory
2 12 (5.17%) VMware Infrastructure
3 5 (2.16%) Firmware
4 4 (1.72%) Hyper-V
5 3 (1.29%) Virtual Desktop
5 3 (1.29%) vSphere
6 1 (0.43%) Virtual Machines
Systems Management
1 6 (2.59%) FortiGate
1 6 (2.59%) Microsoft Intune
1 6 (2.59%) Nessus
2 5 (2.16%) Ansible
2 5 (2.16%) Terraform
3 4 (1.72%) AirWatch
4 3 (1.29%) Progress Chef
5 2 (0.86%) Puppet
5 2 (0.86%) SCOM
5 2 (0.86%) Single Sign-On
6 1 (0.43%) Kubernetes
6 1 (0.43%) WSUS
Vendors
1 130 (56.03%) Microsoft
2 89 (38.36%) Cisco
3 24 (10.34%) ServiceNow
4 16 (6.90%) VMware
5 11 (4.74%) Apple
6 9 (3.88%) Veeam
7 8 (3.45%) IBM
8 6 (2.59%) LogicMonitor
8 6 (2.59%) Oracle
8 6 (2.59%) SAP
8 6 (2.59%) Snow
8 6 (2.59%) SolarWinds
8 6 (2.59%) Tenable
9 5 (2.16%) Citrix
9 5 (2.16%) Dell
9 5 (2.16%) HP
10 4 (1.72%) Fortinet
10 4 (1.72%) Meraki
10 4 (1.72%) Samsung
11 3 (1.29%) Palo Alto