Period
to 6 June 2020

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 6 June 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > West Midlands
6 months to
6 Jun 2020
Same period 2019 Same period 2018
Rank 15 11 14
Rank change year-on-year -4 +3 +3
Permanent jobs citing ITIL 441 979 1,144
As % of all permanent jobs advertised in the West Midlands 10.06% 12.64% 12.09%
As % of the Processes & Methodologies category 11.14% 13.72% 13.23%
Number of salaries quoted 364 727 667
Median annual salary £45,875 £42,500 £42,500
Median salary % change year-on-year +7.94% - -0.29%
10th Percentile £25,150 £25,500 £22,250
90th Percentile £67,500 £60,500 £60,000
England median annual salary £48,750 £45,000 £45,000
% change year-on-year +8.33% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 3,957 7,136 8,649
As % of all permanent IT jobs advertised in the West Midlands 90.30% 92.15% 91.37%
Number of salaries quoted 3,251 5,466 6,611
Median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% +6.25%
10th Percentile £27,500 £26,250 £26,000
90th Percentile £72,500 £68,875 £66,250
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 6 June 2020.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 6 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -12 157 £47,500 +11.76% 6
Warwickshire +2 63 £50,000 +8.70% 5
Staffordshire +25 47 £32,500 -13.33% 4
Solihull -10 47 £44,000 +3.53% 2
Worcestershire +15 37 £43,000 +21.99% 8
Coventry -10 35 £49,000 +18.07% 3
Shropshire +23 15 £35,000 -20.00% 8
Herefordshire +13 8 £60,000 +106.90% 1
Walsall +1 7 £23,500 -12.96%
West Bromwich -2 4 £38,750 +19.23%
Sutton Coldfield +9 3 £30,000 +3.45%
Dudley -2 2 £32,500 +38.30%
Brierley Hill 0 1 £32,500 -
Wolverhampton 0 1 £42,500 -10.53%
Willenhall - 1 £25,000 -
ITIL
England

For the 6 months to 6 June 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ITIL.

1 171 (38.78%) Windows
2 154 (34.92%) Microsoft
3 109 (24.72%) Service Management
4 92 (20.86%) SQL
5 85 (19.27%) Active Directory
6 79 (17.91%) VMware
6 79 (17.91%) Azure
6 79 (17.91%) Windows Server
7 75 (17.01%) Problem-Solving
8 69 (15.65%) Office 365
9 68 (15.42%) VMware Infrastructure
9 68 (15.42%) Agile Software Development
10 64 (14.51%) Service Delivery
11 60 (13.61%) SQL Server
11 60 (13.61%) Analytical Skills
12 59 (13.38%) ITSM
13 54 (12.24%) Change Management
13 54 (12.24%) Microsoft Certification
14 53 (12.02%) Stakeholder Management
15 52 (11.79%) Linux
16 51 (11.56%) Finance
17 50 (11.34%) Continuous Improvement
18 49 (11.11%) Information Security
18 49 (11.11%) Cisco
18 49 (11.11%) PowerShell
18 49 (11.11%) Incident Management
19 46 (10.43%) Management Information System
19 46 (10.43%) ITIL V3
20 45 (10.20%) Firewall
20 45 (10.20%) Hyper-V

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (5.44%) MS Exchange
2 16 (3.63%) Exchange Server 2010
3 14 (3.17%) SharePoint
4 11 (2.49%) Skype for Business
5 8 (1.81%) Exchange Server 2013
5 8 (1.81%) WebSphere
6 7 (1.59%) IIS
6 7 (1.59%) Tomcat
7 5 (1.13%) BizTalk Server
8 2 (0.45%) Apache
8 2 (0.45%) Elasticsearch
8 2 (0.45%) Sitefinity
8 2 (0.45%) WebLogic
8 2 (0.45%) WebSphere Application Server
9 1 (0.23%) Confluence
9 1 (0.23%) IBM Notes
9 1 (0.23%) Oracle Workflow
9 1 (0.23%) SAS
Applications
1 23 (5.22%) Microsoft Office
2 12 (2.72%) Microsoft Excel
3 10 (2.27%) Microsoft PowerPoint
4 2 (0.45%) Microsoft Project
4 2 (0.45%) MS Visio
5 1 (0.23%) Spreadsheet
Business Applications
1 9 (2.04%) Remedy ITSM
2 3 (0.68%) assyst
2 3 (0.68%) Dynamics CRM
2 3 (0.68%) Oracle Applications
2 3 (0.68%) SAP S/4HANA
3 1 (0.23%) Adobe Campaign
3 1 (0.23%) Sage X3
3 1 (0.23%) SAP Forecasting and Replenishment
3 1 (0.23%) SAP IS-U
3 1 (0.23%) SAP MM
3 1 (0.23%) SAP Retail
3 1 (0.23%) SAP SD
3 1 (0.23%) SAP SM
Cloud Services
1 79 (17.91%) Azure
2 69 (15.65%) Office 365
3 25 (5.67%) IaaS
4 23 (5.22%) PaaS
5 22 (4.99%) AWS
6 18 (4.08%) SaaS
7 15 (3.40%) Power Platform
8 10 (2.27%) Azure Active Directory
8 10 (2.27%) Cloud Computing
9 6 (1.36%) Mimecast
9 6 (1.36%) OneDrive
9 6 (1.36%) PowerApps
10 5 (1.13%) Serverless
11 3 (0.68%) Amazon S3
11 3 (0.68%) AWS CloudFormation
11 3 (0.68%) Dynamics 365
12 2 (0.45%) Amazon CloudWatch
12 2 (0.45%) Amazon EC2
12 2 (0.45%) AWS Lambda
13 1 (0.23%) Amazon ECS
Communications & Networking
1 45 (10.20%) Firewall
2 33 (7.48%) LAN
3 32 (7.26%) WAN
4 29 (6.58%) TCP/IP
5 28 (6.35%) DNS
6 27 (6.12%) DHCP
6 27 (6.12%) SAN
7 22 (4.99%) VPN
8 17 (3.85%) VLAN
8 17 (3.85%) Wireless
9 15 (3.40%) Internet
10 12 (2.72%) Skype
11 9 (2.04%) Remote Desktop
12 8 (1.81%) Network Security
13 7 (1.59%) MPLS
14 5 (1.13%) Cisco ASA
14 5 (1.13%) Intranet
14 5 (1.13%) OSPF
14 5 (1.13%) Wi-Fi
15 4 (0.91%) HSRP
Database & Business Intelligence
1 60 (13.61%) SQL Server
2 17 (3.85%) Data Warehouse
3 16 (3.63%) SQL Server Reporting Services
4 12 (2.72%) SQL Server Integration Services
5 10 (2.27%) MySQL
6 9 (2.04%) Power BI
6 9 (2.04%) Relational Database
7 8 (1.81%) BusinessObjects
7 8 (1.81%) Crystal Reports
8 6 (1.36%) MongoDB
8 6 (1.36%) MS Access
8 6 (1.36%) OLTP
9 5 (1.13%) Enterprise Data Warehouse
9 5 (1.13%) OLAP
9 5 (1.13%) Oracle Database
9 5 (1.13%) RDBMS
9 5 (1.13%) SAP BW
10 4 (0.91%) Informix
10 4 (0.91%) PostgreSQL
11 3 (0.68%) Big Data
Development Applications
1 16 (3.63%) JIRA
2 6 (1.36%) Git (software)
2 6 (1.36%) Jenkins
3 2 (0.45%) SQL Server Management Studio (SSMS)
4 1 (0.23%) Bitbucket
4 1 (0.23%) ERwin
4 1 (0.23%) MSI
4 1 (0.23%) Visual Studio Team System
General
1 51 (11.56%) Finance
2 35 (7.94%) Public Sector
3 18 (4.08%) Telecoms
4 17 (3.85%) Manufacturing
5 15 (3.40%) Legal
6 9 (2.04%) Retail
7 8 (1.81%) Law
8 6 (1.36%) Automotive
8 6 (1.36%) Digital Economy
9 4 (0.91%) Back Office
10 3 (0.68%) Local Government
11 2 (0.45%) Advertising
11 2 (0.45%) Billing
12 1 (0.23%) Banking
12 1 (0.23%) Electronics
12 1 (0.23%) Military
Job Titles
1 103 (23.36%) Analyst
2 49 (11.11%) Support Analyst
3 42 (9.52%) Applications Support
4 39 (8.84%) Service Manager
5 35 (7.94%) IT Manager
6 28 (6.35%) Architect
7 21 (4.76%) Applications Support Analyst
8 19 (4.31%) Delivery Manager
9 18 (4.08%) Administrator
9 18 (4.08%) Developer
9 18 (4.08%) IT Engineer
10 17 (3.85%) Operations Manager
10 17 (3.85%) Technical Support
11 16 (3.63%) Infrastructure Engineer
11 16 (3.63%) IT Support
11 16 (3.63%) Security Analyst
12 15 (3.40%) IT Analyst
12 15 (3.40%) Service Delivery Manager
12 15 (3.40%) Support Engineer
13 14 (3.17%) Consultant
Libraries, Frameworks & Software Standards
1 22 (4.99%) .NET
2 10 (2.27%) XML
3 8 (1.81%) HTML
4 7 (1.59%) LDAP
4 7 (1.59%) SOAP
5 6 (1.36%) LAMP
5 6 (1.36%) Middleware
5 6 (1.36%) Web Services
5 6 (1.36%) YAML
6 5 (1.13%) WCF
7 2 (0.45%) .NET Framework
7 2 (0.45%) Ajax
7 2 (0.45%) CSS
7 2 (0.45%) Elastic Stack
7 2 (0.45%) iBATIS
7 2 (0.45%) Spring
7 2 (0.45%) WebSphere MQ
8 1 (0.23%) COM
8 1 (0.23%) EDI
8 1 (0.23%) Kafka
Miscellaneous
1 60 (13.61%) Analytical Skills
2 46 (10.43%) Management Information System
3 34 (7.71%) Data Centre
4 25 (5.67%) Self-Motivation
5 13 (2.95%) Enterprise Storage
5 13 (2.95%) User Experience
6 12 (2.72%) Greenfield Project
7 11 (2.49%) Public Cloud
8 9 (2.04%) Clustering
8 9 (2.04%) Driving Licence
8 9 (2.04%) Replication
9 8 (1.81%) CCTV
10 7 (1.59%) Cyberthreat
10 7 (1.59%) Mobile App
10 7 (1.59%) Virtual Team
11 6 (1.36%) Linux Command Line
11 6 (1.36%) Security Operations Centre
12 5 (1.13%) Cyber Defence
12 5 (1.13%) Robotics
13 4 (0.91%) Life Science
Operating Systems
1 171 (38.78%) Windows
2 79 (17.91%) Windows Server
3 52 (11.79%) Linux
4 24 (5.44%) Windows 10
5 19 (4.31%) Red Hat Enterprise Linux
6 15 (3.40%) Windows Server 2008
6 15 (3.40%) Windows Server 2012
7 13 (2.95%) Unix
7 13 (2.95%) Windows 7
8 7 (1.59%) Windows Server 2016
9 6 (1.36%) Windows 8
9 6 (1.36%) Windows XP
10 5 (1.13%) HPUX
10 5 (1.13%) Solaris
11 4 (0.91%) Apple iOS
12 3 (0.68%) Android
12 3 (0.68%) Windows Phone
13 2 (0.45%) OpenVMS
Processes & Methodologies
1 109 (24.72%) Service Management
2 75 (17.01%) Problem-Solving
3 68 (15.42%) Agile Software Development
4 64 (14.51%) Service Delivery
5 59 (13.38%) ITSM
6 54 (12.24%) Change Management
7 53 (12.02%) Stakeholder Management
8 50 (11.34%) Continuous Improvement
9 49 (11.11%) Incident Management
9 49 (11.11%) Information Security
10 46 (10.43%) ITIL V3
11 39 (8.84%) Cybersecurity
12 38 (8.62%) Project Delivery
13 37 (8.39%) Security Management
14 36 (8.16%) PRINCE2
14 36 (8.16%) Project Management
15 35 (7.94%) DevOps
15 35 (7.94%) SIEM
16 31 (7.03%) Problem Management
17 30 (6.80%) Infrastructure Engineering
Programming Languages
1 92 (20.86%) SQL
2 49 (11.11%) PowerShell
3 13 (2.95%) C#
3 13 (2.95%) Shell Script
4 11 (2.49%) T-SQL
4 11 (2.49%) VBScript
5 10 (2.27%) Java
6 8 (1.81%) PHP
7 6 (1.36%) ABAP
7 6 (1.36%) C
7 6 (1.36%) R
8 5 (1.13%) Python
8 5 (1.13%) VBA
9 4 (0.91%) JavaScript
10 3 (0.68%) Bash Shell
11 2 (0.45%) KiXtart
11 2 (0.45%) TypeScript
12 1 (0.23%) Go
12 1 (0.23%) PL/SQL
12 1 (0.23%) VB
Qualifications
1 54 (12.24%) Microsoft Certification
2 42 (9.52%) ITIL Certification
3 36 (8.16%) Security Cleared
4 34 (7.71%) Degree
5 32 (7.26%) MCSE
6 31 (7.03%) SC Cleared
7 30 (6.80%) MCSA
8 21 (4.76%) CISSP
9 20 (4.54%) Cisco Certification
10 14 (3.17%) CCNA
11 11 (2.49%) CCNP
12 10 (2.27%) DV Cleared
13 8 (1.81%) VMware Certified Professional (VCP)
14 6 (1.36%) CEH
14 6 (1.36%) CISA
14 6 (1.36%) Computer Science Degree
14 6 (1.36%) HNC
15 5 (1.13%) A+ Certification
16 4 (0.91%) ITIL Foundation Certificate
17 3 (0.68%) SANS
Quality Assurance & Compliance
1 44 (9.98%) SLA
2 31 (7.03%) ISO/IEC 27001
3 14 (3.17%) GDPR
4 12 (2.72%) NIST
5 10 (2.27%) ISO 9001
6 8 (1.81%) COBIT
7 7 (1.59%) QA
8 6 (1.36%) ISO/IEC 20000
9 5 (1.13%) PCI DSS
10 4 (0.91%) BS25999
10 4 (0.91%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 3 (0.68%) Sarbanes-Oxley
12 2 (0.45%) PMO
13 1 (0.23%) Cyber Essentials
13 1 (0.23%) GxP
13 1 (0.23%) ISO 14001
System Software
1 85 (19.27%) Active Directory
2 68 (15.42%) VMware Infrastructure
3 45 (10.20%) Hyper-V
4 22 (4.99%) vSphere
5 15 (3.40%) VMware ESXi
6 13 (2.95%) XenApp
7 7 (1.59%) Virtual Servers
8 5 (1.13%) Microsoft Virtual Server
8 5 (1.13%) Virtual Machines
8 5 (1.13%) XenDesktop
9 4 (0.91%) Microsoft App-V
10 3 (0.68%) BitLocker
10 3 (0.68%) Docker
11 2 (0.45%) DFS Replication
11 2 (0.45%) Firmware
11 2 (0.45%) Virtual Desktop
12 1 (0.23%) Terminal Server
12 1 (0.23%) vCloud
Systems Management
1 22 (4.99%) SCCM
2 14 (3.17%) QRadar
3 10 (2.27%) SCOM
4 9 (2.04%) Microsoft Clustering
5 8 (1.81%) Microsoft Intune
6 7 (1.59%) vCenter Server
7 5 (1.13%) Nessus
8 4 (0.91%) CASB
8 4 (0.91%) Kubernetes
9 3 (0.68%) Microsoft Data Protection Manager
9 3 (0.68%) Terraform
10 2 (0.45%) Ansible
10 2 (0.45%) Dollar Universe
10 2 (0.45%) Failover Clustering
10 2 (0.45%) FortiGate
10 2 (0.45%) OpenView
10 2 (0.45%) SCDPM
10 2 (0.45%) SCSM
10 2 (0.45%) SCVMM
10 2 (0.45%) WSUS
Vendors
1 154 (34.92%) Microsoft
2 79 (17.91%) VMware
3 49 (11.11%) Cisco
4 31 (7.03%) Citrix
5 26 (5.90%) Oracle
6 21 (4.76%) Dell
7 20 (4.54%) NetApp
7 20 (4.54%) Splunk
8 19 (4.31%) LogRhythm
8 19 (4.31%) Red Hat
9 17 (3.85%) SAP
10 15 (3.40%) ServiceNow
10 15 (3.40%) Veeam
11 11 (2.49%) Fujitsu
12 10 (2.27%) Remedy
13 9 (2.04%) CheckPoint
13 9 (2.04%) HP
13 9 (2.04%) Meraki
13 9 (2.04%) Sony
14 7 (1.59%) Juniper