Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 14 14 19
Rank change year-on-year 0 +5 -2
Permanent jobs citing ITIL 1034 1333 952
As % of all permanent IT jobs advertised in the West Midlands 10.32% 11.64% 8.71%
As % of the Processes & Methodologies category 11.60% 13.06% 9.94%
Number of salaries quoted 720 880 779
West Midlands median annual salary £42,500 £42,500 £45,000
Median salary % change year-on-year - -5.56% +5.88%
10th Percentile £25,000 £22,000 £23,000
90th Percentile £62,500 £73,750 £62,750
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 8911 10210 9576
As % of all permanent IT jobs advertised in the West Midlands 88.90% 89.18% 87.60%
Number of salaries quoted 7215 7983 7897
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £25,500 £25,000 £24,750
90th Percentile £65,000 £63,750 £64,700
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 19 November 2017.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 514 £42,500 -10.53% 17
Coventry +1 139 £36,500 -14.12% 5
Warwickshire +31 91 £42,500 -5.56% 6
Shropshire +4 83 £48,868 +14.98% 2
Staffordshire -1 53 £35,000 +16.67% 3
Solihull -4 46 £45,000 +5.88% 2
Worcestershire -14 35 £45,500 +24.66%
Wolverhampton +15 27 £26,000 -14.05% 2
Herefordshire -6 8 £50,000 +58.73%
Sutton Coldfield +7 3 £45,000 +100.00%
Walsall -7 2 £32,500 +4.84%
Dudley -7 2 £32,500 +25.00%
West Bromwich -17 2 £55,000 +100.00%
Smethwick 0 1 £17,000 -2.86%
ITIL
England

For the 6 months to 19 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for ITIL.

1 314 (30.37%) Microsoft
2 310 (29.98%) Windows
3 237 (22.92%) Service Management
4 224 (21.66%) Service Delivery
5 221 (21.37%) Data Centre
6 187 (18.09%) Project Management
7 166 (16.05%) Finance
8 165 (15.96%) Change Management
9 160 (15.47%) PRINCE2
10 157 (15.18%) Active Directory
11 152 (14.70%) Microsoft Azure
12 148 (14.31%) VMware
13 141 (13.64%) ITIL V3
14 140 (13.54%) Analytical Skills
15 132 (12.77%) Agile Software Development
16 121 (11.70%) ITIL Certification
17 120 (11.61%) Windows Server
18 119 (11.51%) Linux
19 116 (11.22%) Continuous Improvement
20 114 (11.03%) Degree
21 110 (10.64%) VMware Infrastructure
22 106 (10.25%) Incident Management
23 103 (9.96%) Office 365
24 100 (9.67%) Firewall
25 99 (9.57%) SLA
26 98 (9.48%) Microsoft Office
26 98 (9.48%) PowerShell
27 97 (9.38%) Citrix
28 96 (9.28%) Cisco
29 93 (8.99%) Line Management

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (4.74%) MS Exchange
2 35 (3.38%) SharePoint
3 16 (1.55%) Exchange Server 2010
4 12 (1.16%) Apache
5 11 (1.06%) NetWeaver
6 10 (0.97%) Skype for Business
7 9 (0.87%) IIS
7 9 (0.87%) Oracle SOA Suite
8 8 (0.77%) Exchange Server 2013
8 8 (0.77%) WebLogic
9 7 (0.68%) Confluence
9 7 (0.68%) Documentum
10 5 (0.48%) BizTalk Server
11 4 (0.39%) Tomcat
12 3 (0.29%) Exchange Server 2003
12 3 (0.29%) Moodle
13 2 (0.19%) JBoss
13 2 (0.19%) Oracle Application Server
14 1 (0.097%) CMS
14 1 (0.097%) SAS
Applications
1 98 (9.48%) Microsoft Office
2 32 (3.09%) Microsoft Excel
3 10 (0.97%) MS Visio
4 9 (0.87%) Microsoft PowerPoint
5 6 (0.58%) Microsoft Project
6 4 (0.39%) Spreadsheet
Business Applications
1 22 (2.13%) assyst
2 17 (1.64%) SAP EWM
3 15 (1.45%) Remedy ITSM
4 11 (1.06%) SAP CRM
5 9 (0.87%) Workfront
6 7 (0.68%) BPCS
6 7 (0.68%) SAP IS-U
7 6 (0.58%) SAP MM
8 4 (0.39%) SAP R/3
9 2 (0.19%) Dynamics CRM
9 2 (0.19%) Oracle ERP
9 2 (0.19%) Oracle Procure-to-Pay
9 2 (0.19%) Payment Gateway
9 2 (0.19%) SAP PP
9 2 (0.19%) Sentinel
10 1 (0.097%) NetSuite
10 1 (0.097%) Oracle Applications
10 1 (0.097%) SAP CO
10 1 (0.097%) SAP FI/CO
10 1 (0.097%) SAP Retail
Cloud Services
1 152 (14.70%) Microsoft Azure
2 103 (9.96%) Office 365
3 80 (7.74%) Amazon AWS
4 24 (2.32%) IaaS
4 24 (2.32%) PaaS
5 21 (2.03%) SaaS
6 18 (1.74%) Amazon EC2
7 11 (1.06%) AWS CloudFormation
8 9 (0.87%) Cloud Computing
9 7 (0.68%) G Suite
10 4 (0.39%) OneDrive
11 2 (0.19%) GitHub
11 2 (0.19%) Yammer
12 1 (0.097%) Bluemix
12 1 (0.097%) Google Cloud Platform
12 1 (0.097%) IBM Cloud
12 1 (0.097%) OpenShift
Communications & Networking
1 100 (9.67%) Firewall
2 84 (8.12%) WAN
3 67 (6.48%) LAN
4 43 (4.16%) VPN
5 40 (3.87%) DNS
6 35 (3.38%) TCP/IP
7 34 (3.29%) OSPF
7 34 (3.29%) Wireless
8 30 (2.90%) Network Security
9 27 (2.61%) SAN
10 25 (2.42%) VLAN
11 23 (2.22%) IPsec
11 23 (2.22%) MPLS
12 22 (2.13%) SSL
13 21 (2.03%) DHCP
14 20 (1.93%) NetScaler
15 19 (1.84%) BGP
15 19 (1.84%) VoIP
16 15 (1.45%) Skype
17 14 (1.35%) Cisco Nexus
Database & Business Intelligence
1 88 (8.51%) SQL Server
2 16 (1.55%) MySQL
3 12 (1.16%) SQL Server Integration Services
4 9 (0.87%) Oracle Database
4 9 (0.87%) SQL Server Reporting Services
5 8 (0.77%) MongoDB
6 7 (0.68%) MS Access
7 5 (0.48%) BusinessObjects
7 5 (0.48%) DTS
7 5 (0.48%) Relational Database
7 5 (0.48%) SQL Server 2008
8 4 (0.39%) Oracle Database 11g
8 4 (0.39%) SAP BW
9 3 (0.29%) DB2
9 3 (0.29%) KDB
10 2 (0.19%) Azure SQL Database
10 2 (0.19%) Data Warehouse
10 2 (0.19%) Oracle BI EE
10 2 (0.19%) Oracle Database 12c
10 2 (0.19%) QlikView
Development Applications
1 29 (2.80%) Jenkins
2 20 (1.93%) NuGet
2 20 (1.93%) Octopus Deploy
2 20 (1.93%) TeamCity
3 14 (1.35%) InstallShield
3 14 (1.35%) JIRA
3 14 (1.35%) MSI
4 7 (0.68%) Atlassian Bamboo
4 7 (0.68%) Cucumber
4 7 (0.68%) Sonatype Nexus
4 7 (0.68%) Subversion
4 7 (0.68%) Team Foundation Server
5 6 (0.58%) ClearQuest
6 5 (0.48%) Visual Studio
7 4 (0.39%) Selenium
8 3 (0.29%) Git (software)
8 3 (0.29%) SoapUI
9 2 (0.19%) Zephyr
10 1 (0.097%) gulp
10 1 (0.097%) webpack
General
1 166 (16.05%) Finance
2 48 (4.64%) Retail
3 46 (4.45%) Manufacturing
4 39 (3.77%) Telecoms
5 21 (2.03%) Local Government
6 13 (1.26%) Billing
6 13 (1.26%) Legal
7 12 (1.16%) Automotive
8 9 (0.87%) Banking
8 9 (0.87%) Law
8 9 (0.87%) Publishing
9 5 (0.48%) Advertising
9 5 (0.48%) Investment Banking
10 4 (0.39%) Marketing
11 3 (0.29%) Back Office
12 1 (0.097%) Front Office
12 1 (0.097%) Games
12 1 (0.097%) German Language
12 1 (0.097%) Pharmaceutical
Job Titles
1 195 (18.86%) Analyst
2 88 (8.51%) Service Manager
3 76 (7.35%) Architect
4 69 (6.67%) Support Analyst
5 59 (5.71%) IT Manager
6 55 (5.32%) Project Manager
7 53 (5.13%) Developer
8 47 (4.55%) Service Analyst
9 45 (4.35%) Support Engineer
10 38 (3.68%) Team Leader
11 36 (3.48%) Technical Manager
12 34 (3.29%) Desktop Support
12 34 (3.29%) Service Desk Analyst
13 31 (3.00%) Infrastructure Manager
13 31 (3.00%) IT Support
13 31 (3.00%) Technical Services Manager
14 29 (2.80%) 1st Line Support
15 27 (2.61%) DevOps Engineer
16 26 (2.51%) 2nd Line Support
16 26 (2.51%) Solutions Architect
Libraries, Frameworks & Software Standards
1 34 (3.29%) .NET
2 31 (3.00%) Web Services
3 21 (2.03%) HTML
4 19 (1.84%) Middleware
5 16 (1.55%) CSS
6 15 (1.45%) AngularJS
7 13 (1.26%) XML
8 11 (1.06%) 802.1X
8 11 (1.06%) Elastic Stack
8 11 (1.06%) REST
8 11 (1.06%) Web Dynpro
9 10 (0.97%) COM
10 9 (0.87%) SOAP
11 8 (0.77%) Node.js
12 7 (0.68%) EDI
13 5 (0.48%) JSON
13 5 (0.48%) LINQ
13 5 (0.48%) XSLT
14 4 (0.39%) HTML5
14 4 (0.39%) Twitter Bootstrap
Miscellaneous
1 221 (21.37%) Data Centre
2 140 (13.54%) Analytical Skills
3 62 (6.00%) Management Information System
4 49 (4.74%) Public Cloud
5 23 (2.22%) Driving Licence
5 23 (2.22%) Video Conferencing
6 22 (2.13%) CMDB
6 22 (2.13%) Computer Science
7 18 (1.74%) Robotics
8 16 (1.55%) Virtual Team
9 13 (1.26%) Cyber Attack
9 13 (1.26%) Enterprise Storage
9 13 (1.26%) FlexPod
10 8 (0.77%) AS400
10 8 (0.77%) iSeries
10 8 (0.77%) PMI
11 7 (0.68%) Freedom of Information
11 7 (0.68%) Mainframe
11 7 (0.68%) User Experience
12 6 (0.58%) Greenfield Project
Operating Systems
1 310 (29.98%) Windows
2 120 (11.61%) Windows Server
3 119 (11.51%) Linux
4 73 (7.06%) Windows 10
5 71 (6.87%) Windows 7
6 50 (4.84%) Unix
7 43 (4.16%) Windows Server 2012
8 42 (4.06%) Windows Server 2008
9 22 (2.13%) Windows Vista
10 21 (2.03%) Windows 8
11 18 (1.74%) Windows Server 2003
12 14 (1.35%) Windows XP
13 12 (1.16%) Red Hat Enterprise Linux
14 7 (0.68%) AIX
15 4 (0.39%) Android
16 3 (0.29%) Apple iOS
17 2 (0.19%) HPUX
17 2 (0.19%) Kali Linux
18 1 (0.097%) CentOS
18 1 (0.097%) Solaris
Processes & Methodologies
1 237 (22.92%) Service Management
2 224 (21.66%) Service Delivery
3 187 (18.09%) Project Management
4 165 (15.96%) Change Management
5 160 (15.47%) PRINCE2
6 141 (13.64%) ITIL V3
7 132 (12.77%) Agile Software Development
8 116 (11.22%) Continuous Improvement
9 106 (10.25%) Incident Management
10 93 (8.99%) Line Management
11 92 (8.90%) Problem Management
12 81 (7.83%) Root Cause Analysis
13 76 (7.35%) Stakeholder Management
14 65 (6.29%) Mentoring
15 62 (6.00%) DevOps
16 60 (5.80%) IT Strategy
17 59 (5.71%) Configuration Management
18 55 (5.32%) ITSM
19 50 (4.84%) Technical Architecture
20 49 (4.74%) Capacity Planning
Programming Languages
1 98 (9.48%) PowerShell
2 77 (7.45%) Java
3 63 (6.09%) SQL
4 38 (3.68%) VBScript
5 33 (3.19%) ABAP
6 31 (3.00%) C#
7 30 (2.90%) JavaScript
8 16 (1.55%) Ruby
9 14 (1.35%) Perl
9 14 (1.35%) T-SQL
9 14 (1.35%) VB
10 13 (1.26%) Bash Shell
10 13 (1.26%) Python
11 6 (0.58%) PL/SQL
11 6 (0.58%) VB.NET
12 5 (0.48%) C++
12 5 (0.48%) Shell Script
13 3 (0.29%) C
13 3 (0.29%) PHP
14 2 (0.19%) VBA
Qualifications
1 121 (11.70%) ITIL Certification
2 114 (11.03%) Degree
3 90 (8.70%) Security Cleared
4 80 (7.74%) Cisco Certification
5 73 (7.06%) Microsoft Certification
6 70 (6.77%) SC Cleared
7 56 (5.42%) CCNA
7 56 (5.42%) MCSE
8 50 (4.84%) CCNP
9 34 (3.29%) ITIL Foundation Certificate
10 31 (3.00%) CISSP
11 27 (2.61%) ISEB
12 22 (2.13%) MCSA
13 20 (1.93%) Computer Science Degree
14 19 (1.84%) Master's Degree
14 19 (1.84%) MCP
15 18 (1.74%) PMI Certification
16 16 (1.55%) APMP
16 16 (1.55%) VMware Certified Professional (VCP)
17 15 (1.45%) DV Cleared
Quality Assurance & Compliance
1 99 (9.57%) SLA
2 39 (3.77%) ISO/IEC 27001
3 38 (3.68%) QA
4 26 (2.51%) COBIT
5 22 (2.13%) ISO/IEC 20000
6 11 (1.06%) Cyber Essentials
7 9 (0.87%) PCI DSS
8 8 (0.77%) GDPR
8 8 (0.77%) GPG13
9 5 (0.48%) Sarbanes-Oxley
10 3 (0.29%) COSO
10 3 (0.29%) ISO 9001
11 2 (0.19%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.097%) Data Quality
12 1 (0.097%) PMO
System Software
1 157 (15.18%) Active Directory
2 110 (10.64%) VMware Infrastructure
3 50 (4.84%) Hyper-V
4 33 (3.19%) Docker
5 21 (2.03%) Virtual Machines
6 15 (1.45%) Microsoft App-V
7 12 (1.16%) Virtual Desktop
8 11 (1.06%) Virtual Servers
9 10 (0.97%) VMware ESXi
10 9 (0.87%) XenApp
11 7 (0.68%) XenDesktop
12 6 (0.58%) Microsoft Virtual Server
13 2 (0.19%) NFS
13 2 (0.19%) vSphere
14 1 (0.097%) Firmware
14 1 (0.097%) iptables
14 1 (0.097%) Postfix
14 1 (0.097%) VMware Server
Systems Management
1 68 (6.58%) SCCM
2 55 (5.32%) Puppet
3 54 (5.22%) Ansible
4 26 (2.51%) SCOM
5 22 (2.13%) Tivoli Storage Manager
6 21 (2.03%) Terraform
7 20 (1.93%) SCVMM
8 15 (1.45%) Cisco Prime
9 14 (1.35%) Opscode Chef
10 12 (1.16%) QRadar
11 11 (1.06%) NetBackup
11 11 (1.06%) Salt
11 11 (1.06%) Tivoli
12 10 (0.97%) Grafana
13 7 (0.68%) Microsoft Intune
14 6 (0.58%) AirWatch
14 6 (0.58%) Backup Exec
14 6 (0.58%) Netcool
14 6 (0.58%) Norton AntiVirus
15 5 (0.48%) Nagios
Vendors
1 314 (30.37%) Microsoft
2 148 (14.31%) VMware
3 97 (9.38%) Citrix
4 96 (9.28%) Cisco
5 67 (6.48%) SAP
6 62 (6.00%) HP
7 59 (5.71%) Oracle
7 59 (5.71%) ServiceNow
8 54 (5.22%) Remedy
9 45 (4.35%) NetApp
10 42 (4.06%) CheckPoint
11 37 (3.58%) SolarWinds
12 33 (3.19%) BMC
12 33 (3.19%) IBM
13 31 (3.00%) Fortinet
14 30 (2.90%) F5
15 21 (2.03%) Dell
16 20 (1.93%) Brocade
17 18 (1.74%) LANDesk
18 17 (1.64%) Meraki