ITIL Jobs in the West Midlands

ITIL (Information Technology Infrastructure Library)
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 38 27 26
Rank change year-on-year -11 -1 0
Permanent jobs citing ITIL 351 560 571
As % of all permanent jobs advertised in the West Midlands 4.86% 8.33% 7.90%
As % of the Processes & Methodologies category 5.85% 8.60% 8.28%
Number of salaries quoted 273 445 458
10th Percentile £25,800 £29,750 £26,250
25th Percentile £33,000 £36,250 £35,500
Median annual salary (50th Percentile) £45,000 £47,500 £45,000
Median % change year-on-year -5.26% +5.56% +5.88%
75th Percentile £62,000 £58,750 £56,000
90th Percentile £72,500 £70,750 £67,500
England median annual salary £49,000 £47,500 £47,500
% change year-on-year +3.16% - +5.56%

All Process and Methodology Skills
West Midlands

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,005 6,515 6,899
As % of all permanent jobs advertised in the West Midlands 83.09% 96.86% 95.45%
Number of salaries quoted 4,520 3,307 4,728
10th Percentile £26,250 £30,500 £31,250
25th Percentile £35,700 £40,000 £38,637
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £79,550 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL in the West Midlands over the 6 months to 27 April 2024.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -26 129 £53,500 +21.73% 31
Staffordshire -18 51 £40,000 -5.33% 5
Warwickshire +19 34 £56,500 +7.62% 11
Coventry +23 22 £42,500 +11.84% 3
Wolverhampton +9 18 £50,000 -7.41% 2
Wednesbury - 12 £30,000 - 1
Worcestershire -31 10 £30,581 -32.04% 1
Shropshire +3 9 £37,500 -53.13% 2
Walsall +28 8 £45,000 -20.22% 2
Solihull -13 8 £52,500 +50.00% 4
Dudley - 3 - - 1
Halesowen - 1 £38,000 -
Smethwick - 1 £42,500 -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (9.97%) Microsoft Exchange
2 26 (7.41%) SharePoint
3 6 (1.71%) Apache
3 6 (1.71%) IIS
4 5 (1.42%) Confluence
4 5 (1.42%) WebSphere
5 3 (0.85%) IBM Notes
6 1 (0.28%) BizTalk Server
Applications
1 36 (10.26%) Microsoft Office
2 18 (5.13%) Microsoft Excel
Business Applications
1 4 (1.14%) Dynamics CRM
1 4 (1.14%) NEC Housing
2 2 (0.57%) Oracle EBS
2 2 (0.57%) SAP Business One
3 1 (0.28%) Dynamics NAV
3 1 (0.28%) Remedy ITSM
Cloud Services
1 116 (33.05%) Microsoft 365
2 97 (27.64%) Azure
3 37 (10.54%) Entra ID
4 34 (9.69%) AWS
5 22 (6.27%) Power Platform
6 12 (3.42%) SaaS
7 10 (2.85%) Cloud Computing
8 6 (1.71%) IaaS
9 5 (1.42%) Dynamics 365
9 5 (1.42%) OneDrive
10 3 (0.85%) Google Workspace
11 2 (0.57%) PaaS
11 2 (0.57%) Power Automate
11 2 (0.57%) PowerApps
12 1 (0.28%) Azure Data Factory
12 1 (0.28%) Azure DevOps
12 1 (0.28%) Azure ExpressRoute
12 1 (0.28%) Snowflake
12 1 (0.28%) WhatsApp
Communications & Networking
1 33 (9.40%) Firewall
2 32 (9.12%) DNS
3 31 (8.83%) DHCP
4 23 (6.55%) SAN
5 22 (6.27%) Wireless
6 20 (5.70%) Network Security
7 17 (4.84%) SD-WAN
7 17 (4.84%) WAN
8 16 (4.56%) Intranet
9 13 (3.70%) VoIP
10 12 (3.42%) SNMP
10 12 (3.42%) TCP/IP
11 11 (3.13%) LAN
12 10 (2.85%) Wi-Fi
13 8 (2.28%) FTP
13 8 (2.28%) HTTP
13 8 (2.28%) SMTP
13 8 (2.28%) SSH
13 8 (2.28%) SSL
13 8 (2.28%) Telnet
Database & Business Intelligence
1 20 (5.70%) Power BI
1 20 (5.70%) SQL Server
2 10 (2.85%) Amazon RDS
3 8 (2.28%) Relational Database
4 4 (1.14%) Oracle Database
4 4 (1.14%) Oracle Database 12c
4 4 (1.14%) PostgreSQL
5 3 (0.85%) InfluxDB
6 2 (0.57%) SQL Server Reporting Services
7 1 (0.28%) Azure SQL Data Warehouse
7 1 (0.28%) Data Warehouse
7 1 (0.28%) SQL Server Integration Services
Development Applications
1 12 (3.42%) JIRA
2 3 (0.85%) Sonatype Nexus
3 2 (0.57%) GitLab
General
1 120 (34.19%) Social Skills
2 85 (24.22%) Finance
3 36 (10.26%) Analytical Skills
4 34 (9.69%) Inclusion and Diversity
4 34 (9.69%) Retail
5 17 (4.84%) Public Sector
6 14 (3.99%) Documentation Skills
6 14 (3.99%) Manufacturing
7 13 (3.70%) Police
8 12 (3.42%) Law
9 9 (2.56%) Local Government
10 6 (1.71%) Back Office
10 6 (1.71%) Organisational Skills
10 6 (1.71%) Social Housing
10 6 (1.71%) Telecoms
11 5 (1.42%) Fire and Rescue
11 5 (1.42%) Spanish Language
12 4 (1.14%) Presentation Skills
13 3 (0.85%) Norwegian Language
13 3 (0.85%) Turkish Language
Job Titles
1 72 (20.51%) Analyst
2 41 (11.68%) IT Manager
3 40 (11.40%) IT Engineer
4 38 (10.83%) Senior
5 37 (10.54%) IT Support
6 31 (8.83%) Service Manager
7 30 (8.55%) Support Engineer
8 29 (8.26%) Infrastructure Engineer
9 28 (7.98%) Lead
10 27 (7.69%) IT Support Engineer
11 22 (6.27%) IT Analyst
11 22 (6.27%) Service Analyst
12 17 (4.84%) Network Engineer
13 16 (4.56%) Technical Support
14 15 (4.27%) Infrastructure Manager
15 14 (3.99%) Delivery Manager
15 14 (3.99%) Team Leader
16 12 (3.42%) Operations Engineer
16 12 (3.42%) Service Delivery Manager
17 11 (3.13%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 20 (5.70%) .NET
2 19 (5.41%) EDI
3 8 (2.28%) cXML
3 8 (2.28%) EDIFACT
4 6 (1.71%) .NET Framework
4 6 (1.71%) XML
Miscellaneous
1 31 (8.83%) Data Centre
2 25 (7.12%) Management Information System
3 20 (5.70%) Driving Licence
4 19 (5.41%) Self-Motivation
5 17 (4.84%) Product Ownership
6 12 (3.42%) PKI
7 11 (3.13%) Fat Client
7 11 (3.13%) Thin Client
8 9 (2.56%) Onboarding
9 8 (2.28%) EFT
9 8 (2.28%) TRADACOMS
10 6 (1.71%) CMDB
11 4 (1.14%) EPoS
11 4 (1.14%) Private Cloud
12 3 (0.85%) Clustering
12 3 (0.85%) Cyber Threat
12 3 (0.85%) Mobile Computing
12 3 (0.85%) Virtual Team
13 2 (0.57%) Greenfield Project
13 2 (0.57%) Security Operations Centre
Operating Systems
1 108 (30.77%) Windows
2 54 (15.38%) Windows Server
3 23 (6.55%) Windows 10
4 9 (2.56%) Linux
4 9 (2.56%) Unix
5 6 (1.71%) Windows 7
5 6 (1.71%) Windows Server 2016
5 6 (1.71%) Windows Server 2019
6 5 (1.42%) SUSE
6 5 (1.42%) SUSE Linux Enterprise Server
7 4 (1.14%) VMS
7 4 (1.14%) Windows Server 2012
8 3 (0.85%) Android
8 3 (0.85%) Windows Server 2003
9 2 (0.57%) Apple iOS
9 2 (0.57%) Windows 8
10 1 (0.28%) CentOS
10 1 (0.28%) Red Hat Enterprise Linux
10 1 (0.28%) Scientific Linux
10 1 (0.28%) Windows Server 2008
Processes & Methodologies
1 89 (25.36%) Problem-Solving
2 88 (25.07%) Service Delivery
3 82 (23.36%) Agile
4 71 (20.23%) Service Management
5 57 (16.24%) Change Management
5 57 (16.24%) Customer Service
6 54 (15.38%) ITSM
7 53 (15.10%) Infrastructure Engineering
7 53 (15.10%) Line Management
8 49 (13.96%) Roadmaps
9 45 (12.82%) Continuous Improvement
10 44 (12.54%) Project Delivery
11 40 (11.40%) Problem Management
12 33 (9.40%) Cybersecurity
13 32 (9.12%) Incident Management
14 30 (8.55%) Project Management
15 26 (7.41%) Asset Management
15 26 (7.41%) Digital Strategy
15 26 (7.41%) Mentoring
16 24 (6.84%) IT Strategy
Programming Languages
1 29 (8.26%) PowerShell
2 27 (7.69%) SQL
3 8 (2.28%) ActionScript
3 8 (2.28%) ActionScript 2.0
4 3 (0.85%) Python
5 2 (0.57%) C
6 1 (0.28%) Data Analysis Expressions
6 1 (0.28%) JavaScript
6 1 (0.28%) T-SQL
6 1 (0.28%) VBScript
Qualifications
1 57 (16.24%) Degree
2 39 (11.11%) Security Cleared
3 32 (9.12%) SC Cleared
4 29 (8.26%) ITIL Certification
5 19 (5.41%) Microsoft Certification
6 18 (5.13%) Cisco Certification
7 17 (4.84%) CCNA
8 15 (4.27%) CCNP
9 12 (3.42%) MCSA
10 10 (2.85%) DV Cleared
11 9 (2.56%) A+ Certification
12 8 (2.28%) AWS Certification
12 8 (2.28%) CCSA
12 8 (2.28%) MCSE
13 7 (1.99%) Azure Certification
13 7 (1.99%) Computer Science Degree
14 5 (1.42%) BPSS Clearance
14 5 (1.42%) CompTIA Security+
14 5 (1.42%) PMI Certification
14 5 (1.42%) PMP
Quality Assurance & Compliance
1 36 (10.26%) Cyber Essentials
2 32 (9.12%) SLA
3 17 (4.84%) GDPR
4 13 (3.70%) QA
5 12 (3.42%) Accessibility
6 8 (2.28%) ISO/IEC 20000
6 8 (2.28%) Sarbanes-Oxley
7 5 (1.42%) NIST
8 4 (1.14%) PMO
9 3 (0.85%) ISO/IEC 27001
10 2 (0.57%) Disclosure Scotland
11 1 (0.28%) Data Quality
11 1 (0.28%) ISO 22301
11 1 (0.28%) ISO 9001
System Software
1 91 (25.93%) Active Directory
2 36 (10.26%) VMware Infrastructure
3 15 (4.27%) Hyper-V
4 12 (3.42%) Docker
5 11 (3.13%) VMware ESXi
6 4 (1.14%) Firmware
6 4 (1.14%) pfSense
6 4 (1.14%) vSphere
7 2 (0.57%) BitLocker
7 2 (0.57%) Virtual Desktop
8 1 (0.28%) Terminal Services
8 1 (0.28%) VMware Server
8 1 (0.28%) VMware Workstation
Systems Management
1 30 (8.55%) SCCM
2 24 (6.84%) Terraform
3 17 (4.84%) Microsoft Intune
4 12 (3.42%) Kubernetes
5 9 (2.56%) Ansible
6 8 (2.28%) Single Sign-On
6 8 (2.28%) vCenter Server
7 6 (1.71%) SCOM
8 5 (1.42%) Tivoli Storage Manager
9 3 (0.85%) Failover Clustering
9 3 (0.85%) Grafana
10 2 (0.57%) Nagios
10 2 (0.57%) Nessus
11 1 (0.28%) NetBackup
Vendors
1 157 (44.73%) Microsoft
2 63 (17.95%) VMware
3 45 (12.82%) Cisco
4 34 (9.69%) ServiceNow
5 21 (5.98%) Sophos
6 20 (5.70%) Citrix
7 19 (5.41%) Veeam
8 16 (4.56%) CheckPoint
8 16 (4.56%) HP
9 13 (3.70%) Dell
10 11 (3.13%) Zerto
11 9 (2.56%) Nimble Storage
12 8 (2.28%) Apple
12 8 (2.28%) Fortinet
12 8 (2.28%) Globalscape
12 8 (2.28%) IBM
12 8 (2.28%) Meraki
13 7 (1.99%) Mitel
13 7 (1.99%) Oracle
14 6 (1.71%) Salesforce