Period
to 17 January 2019

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 10 14 15
Rank change year-on-year +4 +1 +7
Permanent jobs citing ITIL 994 1,007 1,135
As % of all permanent IT jobs advertised in the West Midlands 12.81% 10.33% 10.76%
As % of the Processes & Methodologies category 14.05% 11.38% 11.71%
Number of salaries quoted 571 678 766
West Midlands median annual salary £43,000 £42,500 £42,500
Median salary % change year-on-year +1.18% - -0.36%
10th Percentile £22,500 £21,500 £22,000
90th Percentile £66,250 £61,250 £70,000
England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% -1.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 7,073 8,848 9,694
As % of all permanent IT jobs advertised in the West Midlands 91.16% 90.80% 91.86%
Number of salaries quoted 5,303 7,018 7,606
West Midlands median annual salary £45,000 £41,000 £41,500
Median salary % change year-on-year +9.76% -1.20% +1.22%
10th Percentile £26,250 £25,000 £25,500
90th Percentile £70,250 £66,250 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 17 January 2019.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 563 £45,000 +5.88% 23
Coventry -1 95 £42,500 - 11
Warwickshire +16 83 £44,000 +2.33% 8
Solihull +16 68 £42,500 +6.92% 16
Worcestershire +21 67 £38,000 -25.49% 6
Staffordshire -5 25 £38,750 +9.15% 7
Shropshire -10 21 £35,250 -2.38% 5
Dudley -7 12 £23,000 -38.67%
Herefordshire -13 11 £40,000 -20.00% 3
Wolverhampton -5 6 £31,250 +20.19% 1
Wednesbury - 6 £32,000 -
Sutton Coldfield -17 3 £45,000 +42.86% 1
Halesowen - 1 £70,000 -
ITIL
England

For the 6 months to 17 January 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ITIL.

1 341 (34.31%) Service Delivery
2 293 (29.48%) Data Centre
3 284 (28.57%) Microsoft
4 280 (28.17%) Service Management
5 240 (24.14%) Windows
6 197 (19.82%) GDPR
7 191 (19.22%) ITIL V3
8 189 (19.01%) SLA
9 187 (18.81%) Data Protection
10 168 (16.90%) VMware
11 167 (16.80%) ITIL Certification
12 164 (16.50%) PRINCE2
13 151 (15.19%) Cisco
14 148 (14.89%) Project Management
15 146 (14.69%) Self-Motivation
16 142 (14.29%) VMware Infrastructure
16 142 (14.29%) Active Directory
17 139 (13.98%) Change Management
18 129 (12.98%) Finance
19 128 (12.88%) Firewall
20 125 (12.58%) Degree
21 124 (12.47%) HP
22 122 (12.27%) ITSM
23 119 (11.97%) Hyper-V
23 119 (11.97%) Microsoft Azure
23 119 (11.97%) Presales
24 117 (11.77%) Security Cleared
25 113 (11.37%) SQL
26 107 (10.76%) Line Management
27 103 (10.36%) WAN

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (9.86%) SharePoint
2 32 (3.22%) SharePoint Server
3 20 (2.01%) MS Exchange
4 15 (1.51%) BizTalk Server
4 15 (1.51%) Skype for Business
5 8 (0.80%) Apache
5 8 (0.80%) Oracle SOA Suite
6 7 (0.70%) IIS
7 6 (0.60%) CMS
7 6 (0.60%) Exchange Server 2003
7 6 (0.60%) Exchange Server 2007
8 5 (0.50%) Oracle Workflow
9 4 (0.40%) Confluence
9 4 (0.40%) Exchange Server 2010
10 3 (0.30%) Elasticsearch
11 2 (0.20%) Exchange Server 2013
11 2 (0.20%) Moodle
11 2 (0.20%) WordPress
12 1 (0.10%) MS Project Server
12 1 (0.10%) Tomcat
Applications
1 96 (9.66%) Microsoft Office
2 77 (7.75%) Microsoft Excel
3 45 (4.53%) Microsoft PowerPoint
4 27 (2.72%) MS Visio
5 25 (2.52%) Microsoft Project
6 13 (1.31%) Spreadsheet
7 1 (0.10%) PrintSoft PReS
Business Applications
1 13 (1.31%) Dynamics CRM
2 12 (1.21%) Remedy ITSM
3 5 (0.50%) INSURE/90
3 5 (0.50%) JDE OneWorld
3 5 (0.50%) Oracle EBS
4 4 (0.40%) SAP ECC
4 4 (0.40%) SAP ERP
4 4 (0.40%) Workfront
5 3 (0.30%) Sentinel
6 2 (0.20%) assyst
6 2 (0.20%) Dynamics AX
6 2 (0.20%) Infor LN
6 2 (0.20%) NetSuite
7 1 (0.10%) Oracle Applications
Cloud Services
1 119 (11.97%) Microsoft Azure
2 72 (7.24%) Amazon AWS
3 32 (3.22%) Azure Active Directory
4 31 (3.12%) Office 365
5 29 (2.92%) PaaS
6 28 (2.82%) Amazon CloudWatch
6 28 (2.82%) Amazon EC2
6 28 (2.82%) Amazon S3
6 28 (2.82%) AWS CloudFormation
6 28 (2.82%) Virtual Private Cloud
7 26 (2.62%) IaaS
8 25 (2.52%) Cloud Computing
9 18 (1.81%) SaaS
10 7 (0.70%) Amazon SQS
11 6 (0.60%) Dynamics 365
12 5 (0.50%) AWS CloudTrail
13 3 (0.30%) Yammer
14 2 (0.20%) SuccessFactors
15 1 (0.10%) GitHub
15 1 (0.10%) OneDrive
Communications & Networking
1 128 (12.88%) Firewall
2 103 (10.36%) WAN
3 87 (8.75%) LAN
4 63 (6.34%) DNS
5 54 (5.43%) DHCP
6 46 (4.63%) OSPF
7 31 (3.12%) Intrusion Detection
8 28 (2.82%) VLAN
9 27 (2.72%) VoIP
10 23 (2.31%) VPN
10 23 (2.31%) Wireless
11 22 (2.21%) SAN
12 21 (2.11%) Network Security
12 21 (2.11%) TCP/IP
13 19 (1.91%) Internet
14 18 (1.81%) Skype
15 16 (1.61%) BGP
16 14 (1.41%) Wi-Fi
17 13 (1.31%) LTE
17 13 (1.31%) RIP
Database & Business Intelligence
1 64 (6.44%) SQL Server
2 28 (2.82%) Amazon DynamoDB
2 28 (2.82%) Amazon RDS
2 28 (2.82%) Azure SQL Database
3 14 (1.41%) MySQL
4 9 (0.91%) Data Warehouse
5 8 (0.80%) DB2
6 6 (0.60%) NoSQL
6 6 (0.60%) Oracle Database
6 6 (0.60%) SQL Server 2008
6 6 (0.60%) SQL Server Integration Services
7 5 (0.50%) DTS
8 4 (0.40%) Big Data
8 4 (0.40%) Oracle BI Publisher
8 4 (0.40%) SAP HANA
8 4 (0.40%) SQL Server 2012
8 4 (0.40%) SSDT
9 3 (0.30%) MongoDB
9 3 (0.30%) Oracle Discoverer
9 3 (0.30%) Relational Database
Development Applications
1 16 (1.61%) Visual Studio
2 11 (1.11%) Git (software)
3 10 (1.01%) Team Foundation Server
4 7 (0.70%) ERwin
5 6 (0.60%) JIRA
6 4 (0.40%) Jenkins
6 4 (0.40%) Subversion
7 3 (0.30%) JDeveloper
7 3 (0.30%) Oracle APEX
7 3 (0.30%) Oracle Forms
7 3 (0.30%) Visual Studio Team System
8 1 (0.10%) JUnit
8 1 (0.10%) Mercurial
General
1 129 (12.98%) Finance
2 63 (6.34%) Telecoms
3 43 (4.33%) Retail
4 24 (2.41%) Publishing
5 23 (2.31%) Legal
6 19 (1.91%) Manufacturing
7 16 (1.61%) Law
8 9 (0.91%) Local Government
9 8 (0.80%) Advertising
10 7 (0.70%) Back Office
11 5 (0.50%) Billing
12 2 (0.20%) Banking
12 2 (0.20%) Electronics
13 1 (0.10%) Aerospace
13 1 (0.10%) French Language
13 1 (0.10%) German Language
13 1 (0.10%) Mandarin Language
13 1 (0.10%) Pharmaceutical
Job Titles
1 169 (17.00%) Analyst
2 121 (12.17%) Service Manager
3 118 (11.87%) Architect
4 72 (7.24%) IT Manager
5 64 (6.44%) Delivery Manager
6 57 (5.73%) Solutions Architect
7 55 (5.53%) Infrastructure Engineer
8 52 (5.23%) Services Delivery Manager
8 52 (5.23%) Support Analyst
9 51 (5.13%) Team Leader
10 46 (4.63%) Project Manager
11 44 (4.43%) Network Engineer
12 43 (4.33%) Service Analyst
13 35 (3.52%) Service Desk Analyst
14 32 (3.22%) Technical Support
15 31 (3.12%) IT Services Manager
16 29 (2.92%) Applications Support
17 27 (2.72%) 1st Line Support
17 27 (2.72%) Senior Infrastructure Engineer
18 26 (2.62%) Technical Leader
Libraries, Frameworks & Software Standards
1 59 (5.94%) Web Services
2 25 (2.52%) .NET
2 25 (2.52%) XML
3 15 (1.51%) EDI
3 15 (1.51%) Middleware
4 14 (1.41%) REST
5 13 (1.31%) SOAP
6 11 (1.11%) JSON
7 7 (0.70%) Spring
8 6 (0.60%) FIX Protocol
8 6 (0.60%) HTML
8 6 (0.60%) Kafka
8 6 (0.60%) RabbitMQ
9 5 (0.50%) EDIFACT
9 5 (0.50%) LINQ
9 5 (0.50%) XSLT
10 4 (0.40%) CSS
11 3 (0.30%) Apache NiFi
12 2 (0.20%) AngularJS
12 2 (0.20%) Oracle Fusion
Miscellaneous
1 293 (29.48%) Data Centre
2 146 (14.69%) Self-Motivation
3 79 (7.95%) Analytical Skills
4 61 (6.14%) Management Information System
5 46 (4.63%) CMDB
6 35 (3.52%) Private Cloud
7 33 (3.32%) Public Cloud
8 28 (2.82%) Hybrid Cloud
9 22 (2.21%) Driving Licence
10 20 (2.01%) PMI
11 15 (1.51%) iSeries
12 12 (1.21%) Video Conferencing
13 11 (1.11%) Distributed Denial-of-Service
13 11 (1.11%) Handset
14 10 (1.01%) Enterprise Software
15 9 (0.91%) Clustering
15 9 (0.91%) Virtual Team
16 8 (0.80%) AS400
17 7 (0.70%) Mobile Computing
18 5 (0.50%) iPad
Operating Systems
1 240 (24.14%) Windows
2 89 (8.95%) Windows Server
3 69 (6.94%) Linux
4 54 (5.43%) Windows Server 2003
5 38 (3.82%) Unix
6 32 (3.22%) Windows 7
7 30 (3.02%) Windows 10
8 27 (2.72%) Windows Server 2012
9 18 (1.81%) Windows Server 2008
10 15 (1.51%) Red Hat Enterprise Linux
11 12 (1.21%) Windows 8
12 4 (0.40%) Android
12 4 (0.40%) CentOS
12 4 (0.40%) Windows XP
13 2 (0.20%) Apple iOS
14 1 (0.10%) HPUX
14 1 (0.10%) SUSE
Processes & Methodologies
1 341 (34.31%) Service Delivery
2 280 (28.17%) Service Management
3 191 (19.22%) ITIL V3
4 187 (18.81%) Data Protection
5 164 (16.50%) PRINCE2
6 148 (14.89%) Project Management
7 139 (13.98%) Change Management
8 122 (12.27%) ITSM
9 119 (11.97%) Presales
10 107 (10.76%) Line Management
11 94 (9.46%) Agile Software Development
12 92 (9.26%) Incident Management
12 92 (9.26%) Stakeholder Management
13 81 (8.15%) Information Security
13 81 (8.15%) Problem-Solving
14 79 (7.95%) Continuous Improvement
15 73 (7.34%) TOGAF
16 71 (7.14%) Technical Architecture
17 68 (6.84%) Root Cause Analysis
18 63 (6.34%) Load Balancing
Programming Languages
1 113 (11.37%) SQL
2 34 (3.42%) PowerShell
3 28 (2.82%) C#
4 21 (2.11%) Java
5 14 (1.41%) RPG
5 14 (1.41%) RPG IV
6 13 (1.31%) T-SQL
7 11 (1.11%) C
7 11 (1.11%) Python
8 7 (0.70%) Bash Shell
8 7 (0.70%) JavaScript
8 7 (0.70%) VB
8 7 (0.70%) VB.NET
9 6 (0.60%) PL/SQL
9 6 (0.60%) Shell Script
10 5 (0.50%) VBScript
11 2 (0.20%) PHP
Qualifications
1 167 (16.80%) ITIL Certification
2 125 (12.58%) Degree
3 117 (11.77%) Security Cleared
4 73 (7.34%) ISEB
5 72 (7.24%) Cisco Certification
6 70 (7.04%) SC Cleared
7 69 (6.94%) Microsoft Certification
8 55 (5.53%) MCSE
9 52 (5.23%) CISSP
9 52 (5.23%) Computer Science Degree
10 45 (4.53%) CCNP
11 36 (3.62%) PMI Certification
12 34 (3.42%) CCNA
13 31 (3.12%) CISM
14 22 (2.21%) HNC
15 19 (1.91%) DV Cleared
16 18 (1.81%) CompTIA Security+
16 18 (1.81%) PMP
17 17 (1.71%) MCSA
18 16 (1.61%) CEH
Quality Assurance & Compliance
1 197 (19.82%) GDPR
2 189 (19.01%) SLA
3 86 (8.65%) ISO/IEC 27001
4 34 (3.42%) PCI DSS
5 27 (2.72%) QA
6 23 (2.31%) COBIT
7 20 (2.01%) Cyber Essentials
8 16 (1.61%) GPG13
9 15 (1.51%) Cyber Essentials PLUS
10 13 (1.31%) ISO 9001
11 12 (1.21%) ISO/IEC 20000
12 9 (0.91%) Data Quality
13 7 (0.70%) BS25999
14 6 (0.60%) PMO
15 4 (0.40%) Sarbanes-Oxley
16 3 (0.30%) PMBOK
17 2 (0.20%) ISO 22301
17 2 (0.20%) ISO 31000
18 1 (0.10%) COSO
18 1 (0.10%) GxP
System Software
1 142 (14.29%) Active Directory
1 142 (14.29%) VMware Infrastructure
2 119 (11.97%) Hyper-V
3 34 (3.42%) Virtual Machines
4 22 (2.21%) VMware ESXi
5 20 (2.01%) Firmware
6 14 (1.41%) XenApp
7 12 (1.21%) XenDesktop
8 8 (0.80%) Virtual Desktop
8 8 (0.80%) Virtual Servers
9 6 (0.60%) vSphere
10 3 (0.30%) Docker
10 3 (0.30%) Microsoft Virtual Server
10 3 (0.30%) NFS
10 3 (0.30%) VMware NSX
11 2 (0.20%) BitLocker
12 1 (0.10%) iptables
12 1 (0.10%) Postfix
12 1 (0.10%) VMware Workstation
Systems Management
1 64 (6.44%) SCCM
2 40 (4.02%) Norton AntiVirus
3 18 (1.81%) NetBackup
4 13 (1.31%) SCVMM
5 11 (1.11%) Ansible
5 11 (1.11%) Netcool
6 10 (1.01%) OpenView
6 10 (1.01%) WSUS
7 9 (0.91%) Backup Exec
8 8 (0.80%) AirWatch
8 8 (0.80%) Puppet
9 7 (0.70%) Forefront Identity Manager
9 7 (0.70%) Microsoft Data Protection Manager
9 7 (0.70%) Opscode Chef
9 7 (0.70%) SCOM
10 6 (0.60%) Microsoft Clustering
11 5 (0.50%) Terraform
12 3 (0.30%) Host Intrusion Detection System
12 3 (0.30%) Network Intrusion Detection System
12 3 (0.30%) QRadar
Vendors
1 284 (28.57%) Microsoft
2 168 (16.90%) VMware
3 151 (15.19%) Cisco
4 124 (12.47%) HP
5 77 (7.75%) Citrix
5 77 (7.75%) ServiceNow
6 71 (7.14%) Oracle
7 70 (7.04%) CheckPoint
8 56 (5.63%) IBM
9 54 (5.43%) Fortinet
10 49 (4.93%) McAfee
11 48 (4.83%) Dell
12 43 (4.33%) Symantec
13 40 (4.02%) Forcepoint
14 38 (3.82%) Remedy
15 36 (3.62%) NetApp
16 21 (2.11%) EMC
17 18 (1.81%) F5
18 17 (1.71%) Avaya
18 17 (1.71%) BMC