Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 14 17 15
Rank change year-on-year +3 -2 +3
Permanent jobs citing ITIL 1,147 944 1,333
As % of all permanent IT jobs advertised in the West Midlands 12.16% 9.64% 10.82%
As % of the Processes & Methodologies category 13.55% 10.67% 12.08%
Number of salaries quoted 619 645 882
West Midlands median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -5.88%
10th Percentile £22,250 £25,352 £22,750
90th Percentile £60,000 £68,750 £70,000
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 8,466 8,847 11,038
As % of all permanent IT jobs advertised in the West Midlands 89.74% 90.37% 89.57%
Number of salaries quoted 6,497 7,262 8,769
West Midlands median annual salary £42,500 £40,000 £41,333
Median salary % change year-on-year +6.25% -3.23% +3.33%
10th Percentile £26,000 £25,750 £25,000
90th Percentile £66,250 £61,250 £65,000
England median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 20 June 2018.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 663 £42,500 -5.56% 31
Coventry +6 166 £39,000 -13.33% 12
Warwickshire +9 94 £45,000 +12.50% 8
Worcestershire +38 49 £45,947 +14.87% 6
Staffordshire -16 37 £40,250 +31.97% 10
Solihull +11 24 £25,500 -43.33% 3
Wolverhampton -4 22 £42,500 -1.97% 7
Shropshire -10 22 £24,000 -49.47% 6
Herefordshire +23 12 £40,000 -11.11%
Sutton Coldfield +7 12 £31,500 -25.88%
Dudley -3 6 £60,000 +242.86%
Walsall - 3 £39,000 -
Smethwick +2 1 £32,500 +91.18%
Halesowen - 1 £47,500 -
ITIL
England

For the 6 months to 20 June 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ITIL.

1 420 (36.62%) Data Centre
2 345 (30.08%) Service Delivery
3 324 (28.25%) Microsoft
4 308 (26.85%) Windows
5 266 (23.19%) Service Management
6 240 (20.92%) Continuous Improvement
7 231 (20.14%) ITIL Certification
8 213 (18.57%) Degree
9 209 (18.22%) ITIL V3
10 200 (17.44%) Active Directory
11 199 (17.35%) VMware
12 198 (17.26%) Firewall
13 188 (16.39%) PRINCE2
13 188 (16.39%) Self-Motivation
14 185 (16.13%) SLA
14 185 (16.13%) VMware Infrastructure
15 183 (15.95%) Cisco
16 173 (15.08%) Finance
17 172 (15.00%) Project Management
17 172 (15.00%) Presales
18 164 (14.30%) WAN
19 158 (13.78%) CheckPoint
20 151 (13.16%) Line Management
21 150 (13.08%) Windows Server
22 133 (11.60%) Fortinet
23 131 (11.42%) Cisco Certification
23 131 (11.42%) LAN
24 127 (11.07%) Change Management
25 124 (10.81%) Due Diligence
26 121 (10.55%) Citrix

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (9.33%) MS Exchange
2 65 (5.67%) SharePoint
3 52 (4.53%) Exchange Server 2010
4 23 (2.01%) IIS
5 19 (1.66%) BizTalk Server
6 14 (1.22%) Apache
7 9 (0.78%) Exchange Server 2013
7 9 (0.78%) Tomcat
8 7 (0.61%) Oracle SOA Suite
8 7 (0.61%) Skype for Business
8 7 (0.61%) WebLogic
9 6 (0.52%) OpenEdge
10 3 (0.26%) CMS
10 3 (0.26%) Confluence
10 3 (0.26%) Sitecore CMS
11 2 (0.17%) Oracle Workflow
12 1 (0.087%) Exchange Server 2007
12 1 (0.087%) nginx
12 1 (0.087%) SAS
12 1 (0.087%) WebSphere
Applications
1 69 (6.02%) Microsoft Office
2 54 (4.71%) Microsoft Excel
3 39 (3.40%) Microsoft PowerPoint
4 18 (1.57%) MS Visio
5 8 (0.70%) Spreadsheet
6 6 (0.52%) Microsoft Project
Business Applications
1 16 (1.39%) Dynamics CRM
2 7 (0.61%) Dynamics AX
3 6 (0.52%) assyst
4 5 (0.44%) Sentinel
5 3 (0.26%) Dynamics NAV
5 3 (0.26%) Infor LN
5 3 (0.26%) Remedy ITSM
6 2 (0.17%) Dynamics SL
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Payment Gateway
6 2 (0.17%) ResourceLink
6 2 (0.17%) SAP CO
6 2 (0.17%) SAP FI
6 2 (0.17%) SAP FI/CO
7 1 (0.087%) Aareon QL
7 1 (0.087%) SAP HR
7 1 (0.087%) SAP MM
7 1 (0.087%) SAP PP
7 1 (0.087%) SAP R/3
7 1 (0.087%) Visualfiles
Cloud Services
1 84 (7.32%) Microsoft Azure
2 58 (5.06%) Amazon AWS
3 56 (4.88%) Office 365
4 29 (2.53%) IaaS
5 26 (2.27%) PaaS
6 20 (1.74%) Amazon EC2
7 12 (1.05%) Dynamics 365
8 7 (0.61%) SaaS
9 3 (0.26%) IBM PureFlex
10 1 (0.087%) Cloud Computing
10 1 (0.087%) GitHub
10 1 (0.087%) Google Cloud Platform
10 1 (0.087%) OneDrive
10 1 (0.087%) SuccessFactors
Communications & Networking
1 198 (17.26%) Firewall
2 164 (14.30%) WAN
3 131 (11.42%) LAN
4 75 (6.54%) OSPF
5 70 (6.10%) DNS
6 67 (5.84%) VPN
7 61 (5.32%) DHCP
8 55 (4.80%) Network Security
9 54 (4.71%) SSL
10 52 (4.53%) Cisco ASA
10 52 (4.53%) SAN
11 51 (4.45%) IPsec
11 51 (4.45%) VoIP
12 45 (3.92%) TCP/IP
13 44 (3.84%) MPLS
14 42 (3.66%) Wireless
15 40 (3.49%) BGP
16 38 (3.31%) FWSM
16 38 (3.31%) SNMP
17 37 (3.23%) Cisco Nexus
Database & Business Intelligence
1 79 (6.89%) SQL Server
2 11 (0.96%) SQL Server Integration Services
3 10 (0.87%) SQL Server Reporting Services
4 8 (0.70%) MySQL
4 8 (0.70%) SQL Server Analysis Services
5 6 (0.52%) Data Warehouse
5 6 (0.52%) Power BI
6 5 (0.44%) DTS
6 5 (0.44%) PostgreSQL
6 5 (0.44%) SQL Server 2008
7 4 (0.35%) Crystal Reports
7 4 (0.35%) Oracle Database
8 3 (0.26%) BusinessObjects
8 3 (0.26%) Relational Database
9 2 (0.17%) NoSQL
9 2 (0.17%) Oracle BI EE
9 2 (0.17%) Oracle BI Publisher
9 2 (0.17%) Oracle Reports
10 1 (0.087%) QlikView
10 1 (0.087%) SQL Server 2005
Development Applications
1 19 (1.66%) VSS/SourceSafe
2 5 (0.44%) Subversion
2 5 (0.44%) Team Foundation Server
2 5 (0.44%) Visual Studio
3 4 (0.35%) Oracle Forms
4 3 (0.26%) Visual Studio Team System
5 2 (0.17%) JDeveloper
5 2 (0.17%) Jenkins
5 2 (0.17%) JIRA
5 2 (0.17%) Oracle APEX
6 1 (0.087%) HP UFT
6 1 (0.087%) LoadRunner
6 1 (0.087%) MSI
General
1 173 (15.08%) Finance
2 34 (2.96%) Telecoms
3 33 (2.88%) Retail
4 32 (2.79%) Manufacturing
5 30 (2.62%) Legal
6 25 (2.18%) Publishing
7 15 (1.31%) Law
7 15 (1.31%) Local Government
8 9 (0.78%) Billing
9 6 (0.52%) Automotive
10 4 (0.35%) Back Office
10 4 (0.35%) Marketing
11 3 (0.26%) French Language
11 3 (0.26%) German Language
11 3 (0.26%) Spanish Language
12 2 (0.17%) Advertising
12 2 (0.17%) Banking
12 2 (0.17%) Polish Language
12 2 (0.17%) Russian Language
13 1 (0.087%) Games
Job Titles
1 216 (18.83%) Analyst
2 137 (11.94%) Architect
3 117 (10.20%) Service Manager
4 97 (8.46%) Support Analyst
5 80 (6.97%) IT Manager
6 68 (5.93%) Solutions Architect
7 63 (5.49%) Team Leader
8 58 (5.06%) Technical Manager
9 54 (4.71%) Technical Services Manager
10 51 (4.45%) Support Engineer
11 49 (4.27%) Applications Support
12 46 (4.01%) Technical Specialist
13 45 (3.92%) Infrastructure Specialist
14 41 (3.57%) Security Architect
14 41 (3.57%) Security Solutions Architect
15 40 (3.49%) IT Support
16 37 (3.23%) Delivery Manager
16 37 (3.23%) Network Engineer
17 36 (3.14%) 1st Line Support
18 34 (2.96%) Consultant
Libraries, Frameworks & Software Standards
1 31 (2.70%) XML
2 25 (2.18%) SOAP
2 25 (2.18%) XSLT
3 21 (1.83%) LDAP
4 15 (1.31%) .NET
5 12 (1.05%) Web Services
6 8 (0.70%) Flash
6 8 (0.70%) REST
7 6 (0.52%) LAMP
8 5 (0.44%) JSON
8 5 (0.44%) LINQ
8 5 (0.44%) Software Packaging
9 4 (0.35%) COM
9 4 (0.35%) EDI
10 3 (0.26%) .NET Framework
10 3 (0.26%) LAPP Stack
10 3 (0.26%) Middleware
11 2 (0.17%) HTML
11 2 (0.17%) RabbitMQ
11 2 (0.17%) Spring
Miscellaneous
1 420 (36.62%) Data Centre
2 188 (16.39%) Self-Motivation
3 103 (8.98%) Analytical Skills
4 101 (8.81%) Computer Science
5 83 (7.24%) Management Information System
6 63 (5.49%) CMDB
7 49 (4.27%) Public Cloud
8 22 (1.92%) PKI
9 21 (1.83%) CCTV
10 20 (1.74%) AS400
10 20 (1.74%) Cyberthreat
10 20 (1.74%) iSeries
11 19 (1.66%) Distributed Denial-of-Service
11 19 (1.66%) Driving Licence
12 16 (1.39%) FlexPod
12 16 (1.39%) Virtual Team
13 9 (0.78%) Client/Server
13 9 (0.78%) iPhone
14 8 (0.70%) Replication
15 6 (0.52%) Video Conferencing
Operating Systems
1 308 (26.85%) Windows
2 150 (13.08%) Windows Server
3 71 (6.19%) Linux
4 49 (4.27%) Windows Server 2003
5 48 (4.18%) Windows 7
6 47 (4.10%) Windows Server 2012
7 36 (3.14%) Windows 10
8 34 (2.96%) Windows Server 2008
9 20 (1.74%) Red Hat Enterprise Linux
10 16 (1.39%) Unix
10 16 (1.39%) Windows XP
11 15 (1.31%) Windows 8
12 11 (0.96%) Windows Vista
13 7 (0.61%) AIX
14 6 (0.52%) CentOS
14 6 (0.52%) Mac OS
15 4 (0.35%) Apple iOS
16 2 (0.17%) Debian
16 2 (0.17%) Solaris
16 2 (0.17%) Ubuntu
Processes & Methodologies
1 345 (30.08%) Service Delivery
2 266 (23.19%) Service Management
3 240 (20.92%) Continuous Improvement
4 209 (18.22%) ITIL V3
5 188 (16.39%) PRINCE2
6 172 (15.00%) Presales
6 172 (15.00%) Project Management
7 151 (13.16%) Line Management
8 127 (11.07%) Change Management
9 124 (10.81%) Due Diligence
10 105 (9.15%) Root Cause Analysis
11 98 (8.54%) Problem-Solving
11 98 (8.54%) Software Engineering
12 96 (8.37%) Stakeholder Management
13 87 (7.59%) ITSM
14 81 (7.06%) Load Balancing
15 80 (6.97%) SIEM
16 77 (6.71%) Information Security
17 75 (6.54%) Incident Management
18 70 (6.10%) IT Strategy
Programming Languages
1 84 (7.32%) SQL
2 42 (3.66%) PowerShell
3 34 (2.96%) C#
4 11 (0.96%) T-SQL
5 9 (0.78%) Python
6 8 (0.70%) Java
7 7 (0.61%) Bash Shell
8 6 (0.52%) R
8 6 (0.52%) Shell Script
9 5 (0.44%) JavaScript
9 5 (0.44%) VB.NET
10 4 (0.35%) C
11 3 (0.26%) ABAP
11 3 (0.26%) RPG
11 3 (0.26%) RPG IV
11 3 (0.26%) VB
12 2 (0.17%) Korn
12 2 (0.17%) PL/SQL
12 2 (0.17%) Ruby
13 1 (0.087%) Lingo
Qualifications
1 231 (20.14%) ITIL Certification
2 213 (18.57%) Degree
3 131 (11.42%) Cisco Certification
4 111 (9.68%) CCNP
5 103 (8.98%) Computer Science Degree
6 79 (6.89%) CISSP
7 75 (6.54%) Security Cleared
8 72 (6.28%) ISEB
9 56 (4.88%) SC Cleared
10 51 (4.45%) Microsoft Certification
11 43 (3.75%) CCDP
12 42 (3.66%) CCNA
12 42 (3.66%) PMI Certification
13 41 (3.57%) PMP
14 38 (3.31%) MCSE
15 35 (3.05%) CISM
16 32 (2.79%) MCP
17 27 (2.35%) VMware Certified Professional (VCP)
18 25 (2.18%) CEH
19 24 (2.09%) CompTIA Security+
Quality Assurance & Compliance
1 185 (16.13%) SLA
2 114 (9.94%) ISO/IEC 27001
3 50 (4.36%) GDPR
4 47 (4.10%) Cyber Essentials
5 40 (3.49%) COBIT
6 29 (2.53%) PCI DSS
7 20 (1.74%) Cyber Essentials PLUS
8 17 (1.48%) GPG13
9 16 (1.39%) QA
10 12 (1.05%) ISO/IEC 20000
10 12 (1.05%) PMO
11 6 (0.52%) Data Quality
12 4 (0.35%) ISO 9001
12 4 (0.35%) ISO/IEC 27005
13 1 (0.087%) BS25999
13 1 (0.087%) COSO
13 1 (0.087%) GxP
13 1 (0.087%) ISO 22301
13 1 (0.087%) ISO/IEC 19770
13 1 (0.087%) Sarbanes-Oxley
System Software
1 200 (17.44%) Active Directory
2 185 (16.13%) VMware Infrastructure
3 66 (5.75%) Hyper-V
3 66 (5.75%) VMware ESXi
4 43 (3.75%) XenApp
5 40 (3.49%) vSphere
6 38 (3.31%) XenDesktop
7 31 (2.70%) Microsoft App-V
8 25 (2.18%) Virtual Machines
9 17 (1.48%) VMware NSX
10 16 (1.39%) Firmware
11 7 (0.61%) VirtualBox
12 5 (0.44%) iptables
13 3 (0.26%) Squid
14 2 (0.17%) NFS
14 2 (0.17%) Postfix
14 2 (0.17%) Veritas Volume Manager
14 2 (0.17%) Virtual Servers
15 1 (0.087%) Microsoft Virtual Server
15 1 (0.087%) PowerDNS
Systems Management
1 60 (5.23%) SCVMM
2 38 (3.31%) Tivoli Storage Manager
3 33 (2.88%) SCCM
4 31 (2.70%) QRadar
4 31 (2.70%) vCenter Server
4 31 (2.70%) vMotion
5 29 (2.53%) NetBackup
6 17 (1.48%) Cisco Prime
7 16 (1.39%) CASB
8 11 (0.96%) WhatsUp Gold
9 10 (0.87%) Nagios
9 10 (0.87%) Stealthwatch
10 7 (0.61%) SCOM
11 6 (0.52%) PowerCLI
12 5 (0.44%) Cisco IPCC
12 5 (0.44%) Failover Clustering
12 5 (0.44%) HP Data Protector
12 5 (0.44%) Microsoft Clustering
12 5 (0.44%) SELinux
13 4 (0.35%) AirWatch
Vendors
1 324 (28.25%) Microsoft
2 199 (17.35%) VMware
3 183 (15.95%) Cisco
4 158 (13.78%) CheckPoint
5 133 (11.60%) Fortinet
6 121 (10.55%) Citrix
7 114 (9.94%) HP
8 94 (8.20%) ServiceNow
9 81 (7.06%) Juniper
10 62 (5.41%) F5
11 51 (4.45%) IBM
12 46 (4.01%) SolarWinds
13 43 (3.75%) NetApp
14 34 (2.96%) Ivanti
15 32 (2.79%) BMC
16 27 (2.35%) Meraki
16 27 (2.35%) SAP
17 24 (2.09%) EMC
18 23 (2.01%) Red Hat
19 20 (1.74%) Oracle