Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > West Midlands
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 13 15 14
Rank change year-on-year +2 -1 +5
Permanent jobs citing ITIL 999 1,039 1,339
As % of all permanent IT jobs advertised in the West Midlands 11.92% 10.30% 11.61%
As % of the Processes & Methodologies category 13.14% 11.32% 12.79%
Number of salaries quoted 552 726 883
West Midlands median annual salary £42,500 £42,500 £42,500
10th Percentile £22,275 £25,000 £22,000
90th Percentile £67,375 £62,500 £73,750
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
West Midlands
Permanent vacancies with a requirement for process or methodology skills 7,603 9,180 10,470
As % of all permanent IT jobs advertised in the West Midlands 90.75% 91.03% 90.74%
Number of salaries quoted 5,778 7,463 8,207
West Midlands median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £26,000 £25,000 £25,000
90th Percentile £70,000 £65,000 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in the West Midlands

Job postings citing ITIL as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ITIL in the West Midlands

ITIL
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the West Midlands.

Salary trend for ITIL in the West Midlands

ITIL
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ITIL in the West Midlands over the 6 months to 18 November 2018.

Salary histogram for ITIL in the West Midlands

ITIL
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the West Midlands region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 575 £48,250 +13.53% 31
Coventry +5 104 £43,250 +18.49% 17
Warwickshire +16 70 £47,500 +11.76% 17
Worcestershire +18 67 £31,500 -30.77% 7
Solihull +8 57 £38,000 -13.14% 7
Staffordshire -8 23 £40,500 +15.71% 7
Shropshire -29 22 £43,000 -12.01% 9
Dudley -5 17 £24,000 -26.15%
Wolverhampton -6 15 £34,500 +32.69% 2
Herefordshire +2 11 £40,000 -20.00% 7
Sutton Coldfield -22 6 £35,000 -22.22% 2
Wednesbury - 6 £32,000 -
Walsall -5 2 £41,000 +26.15% 1
Halesowen - 1 £70,000 -
ITIL
England

For the 6 months to 18 November 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ITIL.

1 322 (32.23%) Service Delivery
2 315 (31.53%) Data Centre
3 302 (30.23%) Microsoft
4 278 (27.83%) Service Management
5 232 (23.22%) Windows
6 195 (19.52%) ITIL V3
7 190 (19.02%) Data Protection
8 189 (18.92%) GDPR
9 181 (18.12%) ITIL Certification
10 178 (17.82%) SLA
11 159 (15.92%) VMware
12 152 (15.22%) Self-Motivation
13 146 (14.61%) PRINCE2
14 145 (14.51%) Finance
15 144 (14.41%) Project Management
16 139 (13.91%) Active Directory
17 138 (13.81%) Cisco
17 138 (13.81%) VMware Infrastructure
18 130 (13.01%) Security Cleared
18 130 (13.01%) ITSM
19 129 (12.91%) Degree
20 124 (12.41%) Firewall
21 122 (12.21%) ISO/IEC 27001
22 117 (11.71%) Change Management
23 116 (11.61%) Presales
24 111 (11.11%) Information Security
25 110 (11.01%) HP
26 104 (10.41%) Continuous Improvement
27 103 (10.31%) Hyper-V
28 102 (10.21%) Line Management

ITIL
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (9.61%) SharePoint
2 39 (3.90%) MS Exchange
3 21 (2.10%) SharePoint Server
4 17 (1.70%) Exchange Server 2010
5 13 (1.30%) Skype for Business
6 8 (0.80%) BizTalk Server
7 7 (0.70%) Apache
8 6 (0.60%) IIS
9 4 (0.40%) Confluence
9 4 (0.40%) Exchange Server 2003
9 4 (0.40%) Exchange Server 2007
9 4 (0.40%) Oracle SOA Suite
10 3 (0.30%) Elasticsearch
11 2 (0.20%) Moodle
11 2 (0.20%) OpenEdge
11 2 (0.20%) Oracle Workflow
11 2 (0.20%) WordPress
12 1 (0.10%) Oracle Application Server
12 1 (0.10%) SAS
12 1 (0.10%) Tomcat
Applications
1 97 (9.71%) Microsoft Office
2 75 (7.51%) Microsoft Excel
3 50 (5.01%) Microsoft PowerPoint
4 26 (2.60%) MS Visio
5 20 (2.00%) Microsoft Project
6 9 (0.90%) Spreadsheet
Business Applications
1 19 (1.90%) Dynamics CRM
2 11 (1.10%) Remedy ITSM
3 8 (0.80%) assyst
4 7 (0.70%) Sentinel
5 5 (0.50%) INSURE/90
5 5 (0.50%) SAP ERP
6 4 (0.40%) SAP ECC
7 3 (0.30%) Dynamics NAV
8 2 (0.20%) Dynamics AX
8 2 (0.20%) Infor LN
8 2 (0.20%) NetSuite
8 2 (0.20%) Oracle EBS
9 1 (0.10%) Workfront
Cloud Services
1 96 (9.61%) Microsoft Azure
2 55 (5.51%) Amazon AWS
3 40 (4.00%) Office 365
4 30 (3.00%) PaaS
5 26 (2.60%) IaaS
6 22 (2.20%) Azure Active Directory
7 20 (2.00%) Amazon CloudWatch
7 20 (2.00%) Amazon EC2
7 20 (2.00%) Amazon S3
7 20 (2.00%) AWS CloudFormation
7 20 (2.00%) Virtual Private Cloud
8 19 (1.90%) SaaS
9 17 (1.70%) Cloud Computing
10 7 (0.70%) Amazon SQS
11 6 (0.60%) Dynamics 365
12 5 (0.50%) AWS CloudTrail
12 5 (0.50%) OneDrive
13 3 (0.30%) Yammer
14 2 (0.20%) SuccessFactors
15 1 (0.10%) GitHub
Communications & Networking
1 124 (12.41%) Firewall
2 101 (10.11%) WAN
3 92 (9.21%) LAN
4 67 (6.71%) DNS
5 50 (5.01%) DHCP
6 45 (4.50%) OSPF
7 31 (3.10%) SAN
7 31 (3.10%) TCP/IP
8 30 (3.00%) Internet
8 30 (3.00%) Intrusion Detection
9 26 (2.60%) VPN
10 25 (2.50%) Network Security
11 23 (2.30%) Wireless
12 22 (2.20%) VoIP
13 21 (2.10%) VLAN
14 18 (1.80%) Skype
15 16 (1.60%) BGP
16 12 (1.20%) Wi-Fi
17 11 (1.10%) MPLS
17 11 (1.10%) RIP
Database & Business Intelligence
1 61 (6.11%) SQL Server
2 20 (2.00%) Amazon DynamoDB
2 20 (2.00%) Amazon RDS
2 20 (2.00%) Azure SQL Database
3 14 (1.40%) MySQL
4 11 (1.10%) DB2
4 11 (1.10%) NoSQL
5 8 (0.80%) SQL Server Reporting Services
6 7 (0.70%) Data Warehouse
7 6 (0.60%) Oracle Database
7 6 (0.60%) SQL Server Integration Services
8 5 (0.50%) Big Data
8 5 (0.50%) Power BI
9 4 (0.40%) Crystal Reports
9 4 (0.40%) SAP HANA
9 4 (0.40%) SQL Server 2012
9 4 (0.40%) SSDT
10 3 (0.30%) MongoDB
10 3 (0.30%) Oracle Database 11g
10 3 (0.30%) Relational Database
Development Applications
1 11 (1.10%) Visual Studio
2 10 (1.00%) Team Foundation Server
3 8 (0.80%) Git (software)
4 6 (0.60%) JIRA
5 5 (0.50%) Visual Studio Team System
6 1 (0.10%) Jenkins
6 1 (0.10%) Mercurial
6 1 (0.10%) Subversion
6 1 (0.10%) VSS/SourceSafe
General
1 145 (14.51%) Finance
2 49 (4.90%) Retail
3 36 (3.60%) Legal
4 35 (3.50%) Telecoms
5 28 (2.80%) Publishing
6 26 (2.60%) Manufacturing
7 19 (1.90%) Law
8 8 (0.80%) Advertising
8 8 (0.80%) Billing
9 7 (0.70%) Local Government
10 4 (0.40%) Automotive
11 3 (0.30%) Back Office
11 3 (0.30%) Banking
12 2 (0.20%) French Language
13 1 (0.10%) German Language
13 1 (0.10%) Mandarin Language
13 1 (0.10%) Pharmaceutical
Job Titles
1 187 (18.72%) Analyst
2 111 (11.11%) Service Manager
3 89 (8.91%) Architect
4 70 (7.01%) Team Leader
5 64 (6.41%) IT Manager
6 53 (5.31%) Solutions Architect
7 51 (5.11%) Delivery Manager
7 51 (5.11%) Support Analyst
8 47 (4.70%) Service Analyst
9 46 (4.60%) Project Manager
10 43 (4.30%) Infrastructure Engineer
10 43 (4.30%) Services Delivery Manager
11 38 (3.80%) Service Desk Analyst
12 34 (3.40%) Security Manager
12 34 (3.40%) Technical Support
13 30 (3.00%) Network Engineer
14 27 (2.70%) 1st Line Support
14 27 (2.70%) Senior Manager
15 26 (2.60%) Technical Leader
16 25 (2.50%) Support Engineer
Libraries, Frameworks & Software Standards
1 47 (4.70%) Web Services
2 15 (1.50%) Middleware
3 14 (1.40%) .NET
4 11 (1.10%) XML
5 10 (1.00%) EDI
5 10 (1.00%) SOAP
6 9 (0.90%) REST
7 6 (0.60%) FIX Protocol
7 6 (0.60%) JSON
7 6 (0.60%) Kafka
7 6 (0.60%) RabbitMQ
8 5 (0.50%) HTML
8 5 (0.50%) Spring
9 3 (0.30%) CSS
10 2 (0.20%) CGI
10 2 (0.20%) COM
10 2 (0.20%) Flash
10 2 (0.20%) LAMP
10 2 (0.20%) LDAP
10 2 (0.20%) XSLT
Miscellaneous
1 315 (31.53%) Data Centre
2 152 (15.22%) Self-Motivation
3 96 (9.61%) Analytical Skills
4 81 (8.11%) Management Information System
5 62 (6.21%) Computer Science
6 55 (5.51%) CMDB
7 29 (2.90%) Public Cloud
8 25 (2.50%) Private Cloud
9 19 (1.90%) Hybrid Cloud
10 15 (1.50%) Driving Licence
10 15 (1.50%) Video Conferencing
11 12 (1.20%) PMI
12 11 (1.10%) Virtual Team
13 10 (1.00%) Distributed Denial-of-Service
14 9 (0.90%) iSeries
15 8 (0.80%) CCTV
16 7 (0.70%) AS400
16 7 (0.70%) Mobile Computing
17 6 (0.60%) Clustering
17 6 (0.60%) Greenfield Project
Operating Systems
1 232 (23.22%) Windows
2 89 (8.91%) Windows Server
3 52 (5.21%) Windows Server 2003
4 48 (4.80%) Linux
5 33 (3.30%) Windows 7
6 32 (3.20%) Windows 10
6 32 (3.20%) Windows Server 2012
7 22 (2.20%) Windows Server 2008
8 15 (1.50%) Red Hat Enterprise Linux
8 15 (1.50%) Unix
9 11 (1.10%) Windows 8
10 6 (0.60%) CentOS
11 5 (0.50%) Apple iOS
12 4 (0.40%) Android
12 4 (0.40%) Windows XP
13 2 (0.20%) AIX
13 2 (0.20%) SUSE
14 1 (0.10%) HPUX
14 1 (0.10%) Mac OS
14 1 (0.10%) Windows Phone 7
Processes & Methodologies
1 322 (32.23%) Service Delivery
2 278 (27.83%) Service Management
3 195 (19.52%) ITIL V3
4 190 (19.02%) Data Protection
5 146 (14.61%) PRINCE2
6 144 (14.41%) Project Management
7 130 (13.01%) ITSM
8 117 (11.71%) Change Management
9 116 (11.61%) Presales
10 111 (11.11%) Information Security
11 104 (10.41%) Continuous Improvement
12 102 (10.21%) Line Management
13 88 (8.81%) Agile Software Development
14 86 (8.61%) Incident Management
15 85 (8.51%) Root Cause Analysis
15 85 (8.51%) Stakeholder Management
16 81 (8.11%) Problem-Solving
17 67 (6.71%) Problem Management
18 58 (5.81%) Due Diligence
19 56 (5.61%) SIEM
Programming Languages
1 85 (8.51%) SQL
2 34 (3.40%) PowerShell
3 20 (2.00%) C#
4 17 (1.70%) Python
5 15 (1.50%) Java
6 12 (1.20%) T-SQL
6 12 (1.20%) VB
7 9 (0.90%) RPG
7 9 (0.90%) RPG IV
8 8 (0.80%) Bash Shell
9 7 (0.70%) C
10 6 (0.60%) JavaScript
11 4 (0.40%) Shell Script
12 3 (0.30%) PL/SQL
13 1 (0.10%) Lingo
13 1 (0.10%) Perl
13 1 (0.10%) PHP
13 1 (0.10%) VB.NET
13 1 (0.10%) VBA
13 1 (0.10%) VBScript
Qualifications
1 181 (18.12%) ITIL Certification
2 130 (13.01%) Security Cleared
3 129 (12.91%) Degree
4 84 (8.41%) ISEB
5 76 (7.61%) SC Cleared
6 70 (7.01%) Microsoft Certification
7 68 (6.81%) CISSP
8 55 (5.51%) Cisco Certification
9 53 (5.31%) Computer Science Degree
10 49 (4.90%) MCSE
11 44 (4.40%) CISM
12 37 (3.70%) CCNP
13 31 (3.10%) PMI Certification
14 21 (2.10%) CompTIA Security+
14 21 (2.10%) PMP
15 20 (2.00%) CCNA
15 20 (2.00%) CEH
16 19 (1.90%) CISA
17 18 (1.80%) ISEB Practitioner
17 18 (1.80%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 189 (18.92%) GDPR
2 178 (17.82%) SLA
3 122 (12.21%) ISO/IEC 27001
4 43 (4.30%) PCI DSS
5 35 (3.50%) Cyber Essentials
6 24 (2.40%) Cyber Essentials PLUS
7 21 (2.10%) QA
8 20 (2.00%) ISO/IEC 20000
9 17 (1.70%) GPG13
10 15 (1.50%) COBIT
11 11 (1.10%) ISO 9001
12 5 (0.50%) BS25999
12 5 (0.50%) PMO
13 3 (0.30%) ISO/IEC 19770
13 3 (0.30%) ISO/IEC 27005
13 3 (0.30%) PMBOK
14 2 (0.20%) Data Quality
15 1 (0.10%) COSO
15 1 (0.10%) GxP
System Software
1 139 (13.91%) Active Directory
2 138 (13.81%) VMware Infrastructure
3 103 (10.31%) Hyper-V
4 27 (2.70%) Virtual Machines
5 23 (2.30%) XenApp
6 20 (2.00%) VMware ESXi
7 16 (1.60%) Firmware
7 16 (1.60%) XenDesktop
8 15 (1.50%) vSphere
9 8 (0.80%) Virtual Servers
10 7 (0.70%) Virtual Desktop
11 6 (0.60%) Microsoft App-V
12 4 (0.40%) Docker
13 2 (0.20%) iptables
13 2 (0.20%) Microsoft Virtual Server
13 2 (0.20%) NFS
13 2 (0.20%) VMware NSX
14 1 (0.10%) Oracle RAC
14 1 (0.10%) Postfix
14 1 (0.10%) Squid
Systems Management
1 51 (5.11%) SCCM
2 29 (2.90%) Norton AntiVirus
3 21 (2.10%) NetBackup
4 13 (1.30%) SCVMM
5 10 (1.00%) Ansible
6 9 (0.90%) Puppet
7 8 (0.80%) Opscode Chef
8 7 (0.70%) Forefront Identity Manager
8 7 (0.70%) SCOM
9 6 (0.60%) QRadar
10 5 (0.50%) Oracle Enterprise Manager
10 5 (0.50%) Terraform
10 5 (0.50%) vCenter Server
10 5 (0.50%) vMotion
11 4 (0.40%) Microsoft Clustering
12 3 (0.30%) Backup Exec
12 3 (0.30%) Host Intrusion Detection System
12 3 (0.30%) Nagios
12 3 (0.30%) Network Intrusion Detection System
12 3 (0.30%) WSUS
Vendors
1 302 (30.23%) Microsoft
2 159 (15.92%) VMware
3 138 (13.81%) Cisco
4 110 (11.01%) HP
5 93 (9.31%) ServiceNow
6 77 (7.71%) CheckPoint
7 73 (7.31%) Citrix
8 60 (6.01%) Fortinet
9 45 (4.50%) NetApp
10 41 (4.10%) Oracle
11 37 (3.70%) McAfee
12 36 (3.60%) IBM
13 34 (3.40%) Dell
14 32 (3.20%) Symantec
15 29 (2.90%) Forcepoint
16 24 (2.40%) SAP
17 20 (2.00%) EMC
17 20 (2.00%) Remedy
18 16 (1.60%) F5
18 16 (1.60%) Red Hat