Period
to 19 July 2018

The median annual salary for a 3rd Line Support was £40,000 in advertised job vacancies in West Sussex during the 6 months to 19 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South East > West Sussex
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 134 131 143
Rank change year-on-year -3 +12 +13
Permanent jobs requiring a 3rd Line Support 17 19 28
As % of all permanent IT jobs advertised in West Sussex 0.81% 0.88% 1.08%
As % of the Job Titles category 0.83% 0.91% 1.12%
Number of salaries quoted 16 21 28
West Sussex median annual salary £40,000 £35,000 £45,000
Median salary % change year-on-year +14.29% -22.22% +66.67%
10th Percentile £34,375 £26,750 £30,000
90th Percentile £48,750 £60,000 £49,500
South East median annual salary £35,000 £35,000 £37,500
% change year-on-year - -6.67% -2.60%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2,056 2,098 2,503
% of permanent IT jobs with a recognized job title 98.56% 97.72% 96.31%
Number of salaries quoted 1,789 1,926 2,317
West Sussex median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £25,850 £27,500 £24,400
90th Percentile £63,750 £60,000 £62,500
South East median annual salary £45,000 £45,000 £45,000

3rd Line Support
Job Vacancy Trend in West Sussex

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for 3rd Line Support in West Sussex

3rd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in West Sussex.

Salary trend for 3rd Line Support in West Sussex

3rd Line Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing 3rd Line Support in West Sussex over the 6 months to 19 July 2018.

Salary histogram for 3rd Line Support in West Sussex

3rd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the West Sussex region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +22 15 £40,000 +29.03%
Gatwick - 2 £37,500 -
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 19 July 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring 3rd Line Support in the job title.

1 12 (70.59%) Windows
2 10 (58.82%) Citrix
3 9 (52.94%) Windows Server
4 8 (47.06%) Windows Server 2012
4 8 (47.06%) Microsoft
5 7 (41.18%) SQL Server
5 7 (41.18%) Microsoft Excel
5 7 (41.18%) Windows Server 2008
6 6 (35.29%) PowerShell
6 6 (35.29%) WSUS
6 6 (35.29%) Finance
6 6 (35.29%) Norton AntiVirus
6 6 (35.29%) IBM
6 6 (35.29%) Symantec
7 5 (29.41%) Active Directory
7 5 (29.41%) Salesforce.com
7 5 (29.41%) DHCP
7 5 (29.41%) DNS
7 5 (29.41%) VMware
7 5 (29.41%) Workflow
7 5 (29.41%) Computer Science
7 5 (29.41%) French Language
7 5 (29.41%) German Language
7 5 (29.41%) Russian Language
7 5 (29.41%) Spanish Language
7 5 (29.41%) Backup Exec
7 5 (29.41%) Degree
7 5 (29.41%) High Availability
7 5 (29.41%) WebEx
7 5 (29.41%) Decision-Making

3rd Line Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) SharePoint
2 1 (5.88%) IIS
Applications
1 7 (41.18%) Microsoft Excel
2 2 (11.76%) Microsoft Office
Cloud Services
1 2 (11.76%) Office 365
2 1 (5.88%) Azure Active Directory
2 1 (5.88%) Microsoft Azure
Communications & Networking
1 5 (29.41%) DHCP
1 5 (29.41%) DNS
1 5 (29.41%) WebEx
2 4 (23.53%) Firewall
3 3 (17.65%) VPN
4 2 (11.76%) LAN
4 2 (11.76%) WAN
5 1 (5.88%) MPLS
5 1 (5.88%) Network Security
5 1 (5.88%) Remote Desktop
5 1 (5.88%) SMS
5 1 (5.88%) VLAN
Database & Business Intelligence
1 7 (41.18%) SQL Server
2 2 (11.76%) RDBMS
2 2 (11.76%) Relational Database
General
1 6 (35.29%) Finance
2 5 (29.41%) French Language
2 5 (29.41%) German Language
2 5 (29.41%) Russian Language
2 5 (29.41%) Spanish Language
3 2 (11.76%) Back Office
3 2 (11.76%) Online Betting
Miscellaneous
1 5 (29.41%) Computer Science
2 4 (23.53%) Data Centre
3 2 (11.76%) Virtual Team
4 1 (5.88%) Replication
Operating Systems
1 12 (70.59%) Windows
2 9 (52.94%) Windows Server
3 8 (47.06%) Windows Server 2012
4 7 (41.18%) Windows Server 2008
5 4 (23.53%) AIX
5 4 (23.53%) Linux
5 4 (23.53%) Unix
5 4 (23.53%) Windows 7
6 1 (5.88%) Mac OS X
Processes & Methodologies
1 5 (29.41%) Decision-Making
1 5 (29.41%) High Availability
1 5 (29.41%) Workflow
2 4 (23.53%) Software Deployment
3 3 (17.65%) Migration
4 2 (11.76%) Application Performance Monitoring
4 2 (11.76%) Data Analysis
4 2 (11.76%) Performance Monitoring
4 2 (11.76%) Root Cause Analysis
4 2 (11.76%) Server Building
5 1 (5.88%) Cybersecurity
5 1 (5.88%) Kalman Filter
5 1 (5.88%) Network Virtualisation
5 1 (5.88%) Web Filtering
Programming Languages
1 6 (35.29%) PowerShell
2 2 (11.76%) SQL
Qualifications
1 5 (29.41%) Computer Science Degree
1 5 (29.41%) Degree
Quality Assurance & Compliance
1 2 (11.76%) PMO
2 1 (5.88%) GDPR
System Software
1 5 (29.41%) Active Directory
2 4 (23.53%) VMware Infrastructure
2 4 (23.53%) XenApp
3 3 (17.65%) Hyper-V
4 2 (11.76%) VMware ESXi
4 2 (11.76%) vSphere
Systems Management
1 6 (35.29%) Norton AntiVirus
1 6 (35.29%) WSUS
2 5 (29.41%) Backup Exec
3 4 (23.53%) NetBackup
Vendors
1 10 (58.82%) Citrix
2 8 (47.06%) Microsoft
3 6 (35.29%) IBM
3 6 (35.29%) Symantec
4 5 (29.41%) Salesforce.com
4 5 (29.41%) VMware
5 2 (11.76%) Cisco
5 2 (11.76%) HP
5 2 (11.76%) Oracle
6 1 (5.88%) Apple
6 1 (5.88%) Fortinet
6 1 (5.88%) Meraki
6 1 (5.88%) Veeam