Period
to 19 October 2021

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 October 2021 with a comparison to the same period in the previous 2 years.

Problem Management
South East > West Sussex
6 months to
19 Oct 2021
Same period 2020 Same period 2019
Rank 85 89 141
Rank change year-on-year +4 +52 -24
Permanent jobs citing Problem Management 22 6 7
As % of all permanent jobs advertised in West Sussex 1.79% 0.74% 0.29%
As % of the Processes & Methodologies category 1.91% 0.78% 0.32%
Number of salaries quoted 10 2 3
10th Percentile £42,650 £47,375 £45,250
25th Percentile £50,875 £49,063 £45,625
Median annual salary (50th Percentile) £55,000 £53,750 £50,000
Median % change year-on-year +2.33% +7.50% +11.11%
75th Percentile £57,500 £59,063 £54,375
90th Percentile £68,000 £61,125 £54,750
South East median annual salary £50,000 £44,000 £43,500
% change year-on-year +13.64% +1.15% -13.00%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Permanent vacancies with a requirement for process or methodology skills 1,150 767 2,164
As % of all permanent IT jobs advertised in West Sussex 93.65% 94.69% 91.12%
Number of salaries quoted 747 569 1,750
10th Percentile £32,500 £33,700 £27,500
25th Percentile £41,250 £45,000 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £47,500
Median % change year-on-year -9.09% +15.79% -
75th Percentile £60,000 £66,250 £60,000
90th Percentile £72,500 £74,000 £71,250
South East median annual salary £52,500 £52,000 £50,000
% change year-on-year +0.96% +4.00% +5.26%

Problem Management
Job Vacancy Trend in West Sussex

Job postings citing Problem Management as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for Problem Management in West Sussex

Problem Management
Salary Trend in West Sussex

3-month moving average salary quoted in jobs citing Problem Management in West Sussex.

Salary trend for Problem Management in West Sussex

Problem Management
Salary Histogram in West Sussex

Salary distribution for jobs citing Problem Management in West Sussex over the 6 months to 19 October 2021.

Salary histogram for Problem Management in West Sussex

Problem Management
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the West Sussex region over the 6 months to 19 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Horsham -2 9 £55,000 - 1
Burgess Hill - 9 - -
Crawley - 2 £50,000 -
Haywards Heath - 1 £44,000 -
Problem Management
South East

For the 6 months to 19 October 2021, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region with a requirement for Problem Management.

1 17 (77.27%) ITIL
2 12 (54.55%) Service Management
2 12 (54.55%) Change Management
3 11 (50.00%) ITSM
4 10 (45.45%) Microsoft
4 10 (45.45%) Social Skills
5 9 (40.91%) Active Directory
6 8 (36.36%) Windows
6 8 (36.36%) Agile Software Development
7 7 (31.82%) Incident Management
7 7 (31.82%) Finance
8 6 (27.27%) Service Delivery
8 6 (27.27%) Root Cause Analysis
9 5 (22.73%) Mobile Device Management
9 5 (22.73%) Degree
9 5 (22.73%) Google Workspace
9 5 (22.73%) Windows 10
9 5 (22.73%) Cyber Essentials
9 5 (22.73%) Customer-Centricity
9 5 (22.73%) Google
9 5 (22.73%) Smartphone
9 5 (22.73%) Management Information System
10 4 (18.18%) Information Security
10 4 (18.18%) VMware
10 4 (18.18%) Citrix
10 4 (18.18%) ITIL Certification
10 4 (18.18%) GDPR
10 4 (18.18%) ServiceNow
10 4 (18.18%) VMware Infrastructure
11 3 (13.64%) PowerShell

Problem Management
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.64%) IIS
2 2 (9.09%) Liferay
Cloud Services
1 5 (22.73%) Google Workspace
2 3 (13.64%) Cloud Computing
2 3 (13.64%) Microsoft 365
3 1 (4.55%) IaaS
3 1 (4.55%) PaaS
Communications & Networking
1 3 (13.64%) DHCP
1 3 (13.64%) DMZ
1 3 (13.64%) DNS
2 1 (4.55%) NetScaler
Development Applications
1 2 (9.09%) Oracle APEX
General
1 10 (45.45%) Social Skills
2 7 (31.82%) Finance
3 3 (13.64%) Billing
3 3 (13.64%) Organisational Skills
4 2 (9.09%) Marketing
5 1 (4.55%) Digital Economy
5 1 (4.55%) Games
5 1 (4.55%) Legal
Job Titles
1 6 (27.27%) Analyst
2 5 (22.73%) Support Analyst
2 5 (22.73%) Technical Analyst
2 5 (22.73%) Technical Support
2 5 (22.73%) Technical Support Analyst
3 4 (18.18%) Incident and Problem Manager
3 4 (18.18%) Incident Manager
3 4 (18.18%) Problem Manager
4 3 (13.64%) Coordinator
4 3 (13.64%) Project Coordinator
4 3 (13.64%) Wintel Engineer
5 2 (9.09%) Applications Manager
5 2 (9.09%) IT Manager
5 2 (9.09%) IT Services Manager
5 2 (9.09%) Service Manager
6 1 (4.55%) Citrix Support
6 1 (4.55%) IT Security Analyst
6 1 (4.55%) Platform Manager
6 1 (4.55%) Senior Citrix Support
6 1 (4.55%) Senior Infrastructure Support Engineer
Libraries, Frameworks & Software Standards
1 2 (9.09%) Visualforce
Miscellaneous
1 5 (22.73%) Management Information System
1 5 (22.73%) Smartphone
2 1 (4.55%) Driving Licence
2 1 (4.55%) Private Cloud
Operating Systems
1 8 (36.36%) Windows
2 5 (22.73%) Windows 10
3 3 (13.64%) Solaris
3 3 (13.64%) Unix
Processes & Methodologies
1 17 (77.27%) ITIL
2 12 (54.55%) Change Management
2 12 (54.55%) Service Management
3 11 (50.00%) ITSM
4 8 (36.36%) Agile Software Development
5 7 (31.82%) Incident Management
6 6 (27.27%) Root Cause Analysis
6 6 (27.27%) Service Delivery
7 5 (22.73%) Customer-Centricity
7 5 (22.73%) Mobile Device Management
8 4 (18.18%) Information Security
9 3 (13.64%) Patch Management
9 3 (13.64%) Resource Management
9 3 (13.64%) Technology Roadmap
9 3 (13.64%) Ticket Management
9 3 (13.64%) Time Management
10 2 (9.09%) Capacity Management
10 2 (9.09%) Continuous Integration
10 2 (9.09%) Performance Management
10 2 (9.09%) Release Management
Programming Languages
1 3 (13.64%) C
1 3 (13.64%) PowerShell
2 2 (9.09%) Apex Code
Qualifications
1 5 (22.73%) Degree
2 4 (18.18%) ITIL Certification
3 1 (4.55%) CEH
3 1 (4.55%) Network+ Certification
Quality Assurance & Compliance
1 5 (22.73%) Cyber Essentials
2 4 (18.18%) GDPR
3 3 (13.64%) PMO
3 3 (13.64%) SLA
System Software
1 9 (40.91%) Active Directory
2 4 (18.18%) VMware Infrastructure
3 3 (13.64%) Firmware
4 1 (4.55%) Hyper-V
Systems Management
1 3 (13.64%) Active Directory Federation Services
1 3 (13.64%) Single Sign-On
Vendors
1 10 (45.45%) Microsoft
2 5 (22.73%) Google
3 4 (18.18%) Citrix
3 4 (18.18%) ServiceNow
3 4 (18.18%) VMware
4 3 (13.64%) Splunk
5 2 (9.09%) MuleSoft
5 2 (9.09%) Oracle
5 2 (9.09%) Salesforce Marketing Cloud
5 2 (9.09%) Salesforce.com
5 2 (9.09%) Talend