Period
to 20 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 191 245 276
Rank change year-on-year +54 +31 -56
Permanent jobs citing Problem Management 498 383 425
As % of all permanent IT jobs advertised in the South East 1.63% 1.29% 1.11%
As % of the Processes & Methodologies category 1.84% 1.47% 1.27%
Number of salaries quoted 380 292 357
South East median annual salary £50,000 £42,250 £43,000
Median salary % change year-on-year +18.34% -1.74% +1.18%
10th Percentile £32,500 £26,250 £25,000
90th Percentile £72,500 £78,750 £67,500
England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% -1.11%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27,070 26,114 33,548
As % of all permanent IT jobs advertised in the South East 88.83% 87.99% 87.93%
Number of salaries quoted 22,395 21,612 28,229
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,250 £27,000 £26,750
90th Percentile £70,000 £68,750 £68,750
England median annual salary £50,000 £50,000 £50,000

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 20 July 2018.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +19 214 £50,000 -6.98% 11
Berkshire +40 169 £50,000 -9.09% 8
Hampshire +11 113 £65,000 +100.00% 6
Surrey +45 104 £45,500 -17.27% 4
Kent +25 32 £55,000 +29.41% 1
Buckinghamshire -17 28 £45,000 +5.88% 2
West Sussex +2 21 £45,000 -16.28%
Oxfordshire -18 17 £67,500 +80.00% 1
East Sussex -21 10 £63,750 +51.79%
Middlesex -5 4 £37,500 +15.38% 1
Problem Management
England

For the 6 months to 20 July 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Problem Management.

1 256 (51.41%) ITIL
2 187 (37.55%) Service Management
3 185 (37.15%) Incident Management
4 130 (26.10%) Windows
5 128 (25.70%) Microsoft
6 118 (23.69%) Problem-Solving
7 112 (22.49%) Root Cause Analysis
8 109 (21.89%) Active Directory
9 105 (21.08%) Windows Server
10 91 (18.27%) Finance
11 89 (17.87%) SQL Server
11 89 (17.87%) Linux
11 89 (17.87%) Microsoft Azure
12 87 (17.47%) ITSM
13 86 (17.27%) SQL
14 85 (17.07%) ITIL V3
15 82 (16.47%) Analytical Skills
16 75 (15.06%) SolarWinds
17 73 (14.66%) Cisco
18 72 (14.46%) Service Delivery
18 72 (14.46%) Logistics
19 69 (13.86%) Agile Software Development
20 68 (13.65%) IIS
21 66 (13.25%) Change Management
22 65 (13.05%) VMware
22 65 (13.05%) Degree
22 65 (13.05%) Amazon AWS
23 62 (12.45%) ServiceNow
24 61 (12.25%) Private Cloud
25 60 (12.05%) Project Management

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (13.65%) IIS
2 36 (7.23%) WebLogic
3 33 (6.63%) JBoss
4 18 (3.61%) Apache
5 17 (3.41%) WebSphere
6 15 (3.01%) WebSphere Application Server
7 10 (2.01%) MS Exchange
8 9 (1.81%) SharePoint
9 7 (1.41%) DataSynapse
10 6 (1.20%) Exchange Server 2010
11 5 (1.00%) Skype for Business
12 4 (0.80%) Exchange Server 2013
13 3 (0.60%) OpenStack
13 3 (0.60%) Tomcat
14 2 (0.40%) NetWeaver
15 1 (0.20%) Blackberry Enterprise Server
15 1 (0.20%) Exchange Server 2007
15 1 (0.20%) Oracle Service Bus
15 1 (0.20%) Oracle SOA Suite
Applications
1 23 (4.62%) Microsoft Office
2 22 (4.42%) Microsoft Excel
3 7 (1.41%) Microsoft Project
3 7 (1.41%) MS Visio
4 5 (1.00%) Microsoft PowerPoint
Business Applications
1 13 (2.61%) Remedy ITSM
2 2 (0.40%) Dynamics AX
2 2 (0.40%) SAP Forecasting and Replenishment
3 1 (0.20%) SAP BPC
3 1 (0.20%) SAP CO
3 1 (0.20%) SAP FI
3 1 (0.20%) SAP FI/CO
3 1 (0.20%) SAP HCM
3 1 (0.20%) SAP S/4HANA
Cloud Services
1 89 (17.87%) Microsoft Azure
2 65 (13.05%) Amazon AWS
3 41 (8.23%) Office 365
4 17 (3.41%) PaaS
5 14 (2.81%) IaaS
6 7 (1.41%) Cloudflare
7 6 (1.20%) Akamai
8 4 (0.80%) Amazon CloudWatch
9 2 (0.40%) Amazon Kinesis
10 1 (0.20%) Amazon ElastiCache
10 1 (0.20%) Amazon ELB
10 1 (0.20%) AWS CloudFormation
10 1 (0.20%) AWS Elastic Beanstalk
10 1 (0.20%) Dynamics 365
10 1 (0.20%) G Suite
10 1 (0.20%) GitHub
10 1 (0.20%) Google Cloud Platform
10 1 (0.20%) Mimecast
10 1 (0.20%) SaaS
10 1 (0.20%) Virtual Private Cloud
Communications & Networking
1 58 (11.65%) WAN
2 52 (10.44%) LAN
3 40 (8.03%) Firewall
4 35 (7.03%) MPLS
4 35 (7.03%) TCP/IP
5 34 (6.83%) VPN
6 27 (5.42%) Internet
6 27 (5.42%) Intrusion Detection
7 24 (4.82%) NetScaler
7 24 (4.82%) VLAN
8 22 (4.42%) DMZ
8 22 (4.42%) VPLS
8 22 (4.42%) WLAN
9 19 (3.82%) DNS
9 19 (3.82%) VoIP
10 16 (3.21%) Wireless
11 15 (3.01%) Wireshark
12 14 (2.81%) Wi-Fi
13 13 (2.61%) DHCP
14 10 (2.01%) Ethernet
Database & Business Intelligence
1 89 (17.87%) SQL Server
2 16 (3.21%) Oracle Reports
3 13 (2.61%) Relational Database
4 12 (2.41%) Oracle Database
5 10 (2.01%) Apache Cassandra
5 10 (2.01%) Oracle Database 11g
5 10 (2.01%) Oracle Exadata
6 8 (1.61%) Oracle Database 12c
6 8 (1.61%) RDBMS
6 8 (1.61%) SQL Server 2008
7 7 (1.41%) SQL Server 2016
8 6 (1.20%) DB2
9 5 (1.00%) Azure SQL Database
9 5 (1.00%) SQL Server Reporting Services
10 4 (0.80%) MySQL
10 4 (0.80%) SQL Server Integration Services
11 3 (0.60%) Amazon RDS
11 3 (0.60%) Data Warehouse
11 3 (0.60%) MongoDB
11 3 (0.60%) SAP BW
Development Applications
1 10 (2.01%) Git (software)
1 10 (2.01%) Jenkins
2 8 (1.61%) JIRA
3 3 (0.60%) Rational Rhapsody
4 1 (0.20%) GitLab
General
1 91 (18.27%) Finance
2 31 (6.22%) Telecoms
3 25 (5.02%) Retail
4 14 (2.81%) Back Office
5 5 (1.00%) Banking
5 5 (1.00%) Legal
6 4 (0.80%) Advertising
7 2 (0.40%) Manufacturing
7 2 (0.40%) Multimedia
7 2 (0.40%) Publishing
8 1 (0.20%) Automotive
8 1 (0.20%) Financial Institution
8 1 (0.20%) Local Government
Job Titles
1 103 (20.68%) Analyst
2 76 (15.26%) Problem Manager
3 55 (11.04%) Service Manager
4 42 (8.43%) Network Engineer
5 39 (7.83%) Delivery Manager
6 35 (7.03%) Support Analyst
7 34 (6.83%) IT Manager
8 33 (6.63%) Incident Manager
9 30 (6.02%) Incident and Problem Manager
9 30 (6.02%) Infrastructure Engineer
10 27 (5.42%) Applications Support
11 26 (5.22%) Applications Support Analyst
12 25 (5.02%) Administrator
13 24 (4.82%) IT Analyst
14 23 (4.62%) Technical Analyst
15 22 (4.42%) Infrastructure Manager
16 19 (3.82%) Major Incident Manager
17 18 (3.61%) Operations Manager
18 17 (3.41%) DBA
18 17 (3.41%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 31 (6.22%) Middleware
2 28 (5.62%) .NET
3 20 (4.02%) .NET Framework
3 20 (4.02%) CSS
3 20 (4.02%) HTML
4 15 (3.01%) Ajax
5 13 (2.61%) ASP.NET
6 10 (2.01%) REST
7 5 (1.00%) AngularJS
7 5 (1.00%) Ember.js
7 5 (1.00%) HTML5
7 5 (1.00%) J2EE
7 5 (1.00%) jQuery
7 5 (1.00%) Node.js
7 5 (1.00%) Spring
7 5 (1.00%) Spring Boot
7 5 (1.00%) Spring Security
8 4 (0.80%) Web Services
9 3 (0.60%) Oracle GoldenGate
10 2 (0.40%) SAP Fiori
Miscellaneous
1 82 (16.47%) Analytical Skills
2 61 (12.25%) Private Cloud
3 53 (10.64%) Management Information System
4 24 (4.82%) PMI
5 17 (3.41%) Data Centre
5 17 (3.41%) Self-Motivation
6 12 (2.41%) Virtual Team
7 10 (2.01%) Oracle Exalytics
8 8 (1.61%) Client/Server
8 8 (1.61%) Computer Science
8 8 (1.61%) Replication
8 8 (1.61%) Security Operations Centre
9 7 (1.41%) Wiki
10 5 (1.00%) PKI
11 4 (0.80%) Driving Licence
11 4 (0.80%) FMCG
11 4 (0.80%) HACMP
12 3 (0.60%) BYOD
12 3 (0.60%) Hybrid Cloud
12 3 (0.60%) NHS
Operating Systems
1 130 (26.10%) Windows
2 105 (21.08%) Windows Server
3 89 (17.87%) Linux
4 33 (6.63%) Unix
5 29 (5.82%) Red Hat Enterprise Linux
6 25 (5.02%) Windows Server 2012
7 24 (4.82%) Windows Server 2008
8 14 (2.81%) AIX
9 12 (2.41%) Solaris
10 9 (1.81%) Windows 7
11 8 (1.61%) Windows 10
12 7 (1.41%) HPUX
13 3 (0.60%) Mac OS
14 2 (0.40%) Windows 8
14 2 (0.40%) Windows Server 2003
15 1 (0.20%) CentOS
Processes & Methodologies
1 256 (51.41%) ITIL
2 187 (37.55%) Service Management
3 185 (37.15%) Incident Management
4 118 (23.69%) Problem-Solving
5 112 (22.49%) Root Cause Analysis
6 87 (17.47%) ITSM
7 85 (17.07%) ITIL V3
8 72 (14.46%) Logistics
8 72 (14.46%) Service Delivery
9 69 (13.86%) Agile Software Development
10 66 (13.25%) Change Management
11 60 (12.05%) Project Management
12 58 (11.65%) Trend Analysis
13 53 (10.64%) Stakeholder Management
14 50 (10.04%) Capacity Management
15 41 (8.23%) DevOps
16 33 (6.63%) Continuous Improvement
16 33 (6.63%) Disaster Recovery
16 33 (6.63%) Information Security
16 33 (6.63%) Waterfall
Programming Languages
1 86 (17.27%) SQL
2 28 (5.62%) PowerShell
3 23 (4.62%) C
4 21 (4.22%) Shell Script
5 20 (4.02%) JavaScript
6 14 (2.81%) C#
7 9 (1.81%) VBA
8 8 (1.61%) PL/SQL
9 7 (1.41%) Bash Shell
10 6 (1.20%) C++
10 6 (1.20%) Java
11 5 (1.00%) Java 8
11 5 (1.00%) Perl
12 4 (0.80%) Python
13 3 (0.60%) Korn
13 3 (0.60%) Ruby
14 2 (0.40%) VB
15 1 (0.20%) PHP
Qualifications
1 65 (13.05%) Degree
2 56 (11.24%) Cisco Certification
3 39 (7.83%) CCNA
4 34 (6.83%) CCIE
4 34 (6.83%) Microsoft Certification
5 32 (6.43%) CCNP
6 26 (5.22%) ITIL Certification
7 25 (5.02%) MCSE
8 24 (4.82%) PMI Certification
9 16 (3.21%) Security Cleared
10 15 (3.01%) SC Cleared
11 13 (2.61%) CCSA
11 13 (2.61%) CISSP
12 9 (1.81%) ITIL Foundation Certificate
13 8 (1.61%) MCSA
13 8 (1.61%) SANS
14 7 (1.41%) CompTIA Security+
14 7 (1.41%) MCP
15 6 (1.20%) CCIE Routing and Switching
15 6 (1.20%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 58 (11.65%) SLA
2 20 (4.02%) QA
3 18 (3.61%) ISO/IEC 27001
4 13 (2.61%) PCI DSS
5 10 (2.01%) GDPR
6 6 (1.20%) Cyber Essentials
6 6 (1.20%) ISO/IEC 20000
7 4 (0.80%) COBIT
7 4 (0.80%) Data Quality
8 3 (0.60%) HL7
9 2 (0.40%) Cyber Essentials PLUS
10 1 (0.20%) GCP
10 1 (0.20%) GPG13
10 1 (0.20%) ISO 9001
System Software
1 109 (21.89%) Active Directory
2 58 (11.65%) Hyper-V
3 55 (11.04%) VMware Infrastructure
4 20 (4.02%) VMware ESXi
5 12 (2.41%) Virtual Desktop
6 8 (1.61%) vSphere
7 6 (1.20%) Docker
8 5 (1.00%) Virtual Machines
9 4 (0.80%) Terminal Services
9 4 (0.80%) XenApp
9 4 (0.80%) XenDesktop
10 3 (0.60%) vCloud
10 3 (0.60%) Veritas Cluster Server
11 1 (0.20%) EMC RecoverPoint
11 1 (0.20%) Firmware
11 1 (0.20%) Squid
11 1 (0.20%) Tivoli Workload Scheduler
11 1 (0.20%) VMware Workstation
Systems Management
1 33 (6.63%) SCCM
2 32 (6.43%) SCOM
3 27 (5.42%) vCenter Server
4 15 (3.01%) OPNET
5 10 (2.01%) OpenView
6 9 (1.81%) Ansible
6 9 (1.81%) Cisco IPCC
7 8 (1.61%) Oracle Enterprise Manager
8 6 (1.20%) Kubernetes
9 5 (1.00%) CA Wily
9 5 (1.00%) EMC NetWorker
9 5 (1.00%) Puppet
9 5 (1.00%) Tivoli Storage Manager
10 4 (0.80%) NetBackup
10 4 (0.80%) SCOrch
10 4 (0.80%) Tivoli
10 4 (0.80%) vMotion
11 3 (0.60%) Failover Clustering
11 3 (0.60%) Red Hat Satellite
11 3 (0.60%) SELinux
Vendors
1 128 (25.70%) Microsoft
2 75 (15.06%) SolarWinds
3 73 (14.66%) Cisco
4 65 (13.05%) VMware
5 62 (12.45%) ServiceNow
6 60 (12.05%) Oracle
7 38 (7.63%) Citrix
7 38 (7.63%) Riverbed
8 32 (6.43%) BMC
9 31 (6.22%) Zscaler
10 26 (5.22%) Red Hat
11 23 (4.62%) Blue Coat
12 22 (4.42%) F5
12 22 (4.42%) Forcepoint
13 21 (4.22%) TOWER Software
14 20 (4.02%) Remedy
15 16 (3.21%) HP
16 15 (3.01%) Dynatrace
17 14 (2.81%) EMC
18 13 (2.61%) CheckPoint