Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 249 252 258
Rank change year-on-year +3 +6 -26
Permanent jobs citing Problem Management 362 451 529
As % of all permanent IT jobs advertised in the South East 1.19% 1.29% 1.24%
As % of the Processes & Methodologies category 1.36% 1.47% 1.42%
Number of salaries quoted 309 426 410
South East median annual salary £40,000 £44,000 £45,000
Median salary % change year-on-year -9.09% -2.22% +8.43%
10th Percentile £21,250 £27,500 £26,500
90th Percentile £64,000 £67,500 £66,250
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26524 30586 37174
As % of all permanent IT jobs advertised in the South East 87.46% 87.44% 86.93%
Number of salaries quoted 21839 25381 30726
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £68,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 19 November 2017.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +6 125 £47,500 +5.56% 8
Hampshire +5 99 £31,250 -23.78% 3
Surrey -12 71 £53,000 +32.50% 9
Buckinghamshire +16 49 £28,000 -34.12% 3
Berkshire -19 47 £55,000 +4.76% 2
Oxfordshire +35 29 £42,500 +13.33% 3
Middlesex +34 26 £35,000 -47.57%
West Sussex -9 19 £26,000 -38.82%
East Sussex +5 10 £45,000 -19.64% 2
Kent -3 10 £36,000 +2.86%
Problem Management
England

For the 6 months to 19 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Problem Management.

1 194 (53.59%) ITIL
2 158 (43.65%) Windows
3 142 (39.23%) Microsoft
4 106 (29.28%) Active Directory
5 90 (24.86%) Windows Server
6 85 (23.48%) VMware
7 83 (22.93%) Firewall
8 81 (22.38%) SLA
9 73 (20.17%) Service Delivery
10 71 (19.61%) Change Management
10 71 (19.61%) Linux
11 67 (18.51%) Incident Management
12 65 (17.96%) Cisco
13 62 (17.13%) MS Exchange
13 62 (17.13%) Microsoft Azure
14 60 (16.57%) Finance
15 58 (16.02%) VMware Infrastructure
16 57 (15.75%) SQL
17 55 (15.19%) Agile Software Development
18 53 (14.64%) Oracle
19 50 (13.81%) Hyper-V
20 49 (13.54%) Windows Server 2008
21 47 (12.98%) Degree
21 47 (12.98%) Service Management
22 46 (12.71%) Management Information System
23 43 (11.88%) VPN
23 43 (11.88%) Office 365
24 41 (11.33%) Dell
25 40 (11.05%) TCP/IP
25 40 (11.05%) Microsoft Office

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (17.13%) MS Exchange
2 27 (7.46%) IIS
3 19 (5.25%) Skype for Business
4 17 (4.70%) BizTalk Server
4 17 (4.70%) Exchange Server 2013
5 16 (4.42%) Exchange Server 2007
6 15 (4.14%) Exchange Server 2010
7 12 (3.31%) SharePoint
8 11 (3.04%) OpenStack
9 10 (2.76%) Tomcat
10 8 (2.21%) Moodle
11 5 (1.38%) CMS
12 4 (1.10%) WebSphere
13 3 (0.83%) Apache
14 2 (0.55%) Oracle SOA Suite
14 2 (0.55%) WebLogic
15 1 (0.28%) Documentum
15 1 (0.28%) Oracle Service Bus
15 1 (0.28%) SharePoint Server
15 1 (0.28%) WebSphere Application Server
Applications
1 40 (11.05%) Microsoft Office
2 32 (8.84%) Microsoft Excel
3 28 (7.73%) Microsoft PowerPoint
4 3 (0.83%) Spreadsheet
5 1 (0.28%) Microsoft Project
5 1 (0.28%) MS Visio
Business Applications
1 5 (1.38%) Remedy ITSM
2 2 (0.55%) Dynamics NAV
2 2 (0.55%) Maximo
3 1 (0.28%) Oracle BPM
3 1 (0.28%) Unit4 Business World
Cloud Services
1 62 (17.13%) Microsoft Azure
2 43 (11.88%) Office 365
3 37 (10.22%) Amazon AWS
4 27 (7.46%) IaaS
5 26 (7.18%) PaaS
6 19 (5.25%) SaaS
7 8 (2.21%) Akamai
7 8 (2.21%) Dropbox
8 7 (1.93%) AWS CloudFormation
9 5 (1.38%) OneDrive
9 5 (1.38%) Virtual Private Cloud
10 4 (1.10%) Veeva
11 2 (0.55%) Amazon EC2
11 2 (0.55%) Amazon ElastiCache
11 2 (0.55%) Amazon ELB
11 2 (0.55%) Amazon S3
11 2 (0.55%) CloudFront
11 2 (0.55%) Datadog
11 2 (0.55%) Route 53
12 1 (0.28%) Cloud Computing
Communications & Networking
1 83 (22.93%) Firewall
2 43 (11.88%) VPN
3 40 (11.05%) TCP/IP
4 39 (10.77%) WAN
5 37 (10.22%) DNS
6 36 (9.94%) VoIP
7 29 (8.01%) LAN
8 26 (7.18%) Ethernet
8 26 (7.18%) SSL
9 23 (6.35%) BGP
9 23 (6.35%) MPLS
10 21 (5.80%) Network Security
11 19 (5.25%) Skype
12 18 (4.97%) Cisco ASA
12 18 (4.97%) VLAN
13 17 (4.70%) OSPF
14 14 (3.87%) Cisco PIX
14 14 (3.87%) DSL
14 14 (3.87%) Remote Desktop
15 13 (3.59%) Cisco Nexus
Database & Business Intelligence
1 34 (9.39%) SQL Server
2 26 (7.18%) MySQL
3 17 (4.70%) SQL Server Integration Services
4 11 (3.04%) Oracle Database
5 10 (2.76%) BusinessObjects
6 8 (2.21%) Apache Cassandra
7 6 (1.66%) Amazon RDS
7 6 (1.66%) Relational Database
8 4 (1.10%) DB2
8 4 (1.10%) MongoDB
9 2 (0.55%) SQL Server 2008
10 1 (0.28%) Couchbase
10 1 (0.28%) Data Warehouse
10 1 (0.28%) Ingres
10 1 (0.28%) NoSQL
10 1 (0.28%) Oracle Database 11g
10 1 (0.28%) Oracle Exadata
10 1 (0.28%) PostgreSQL
10 1 (0.28%) QlikView
10 1 (0.28%) SQL Server 2012
Development Applications
1 9 (2.49%) Jenkins
2 8 (2.21%) Git (software)
3 6 (1.66%) SQL Server Management Studio (SSMS)
3 6 (1.66%) Team Foundation Server
3 6 (1.66%) Visual Studio
4 5 (1.38%) MSI
5 2 (0.55%) Bitbucket
5 2 (0.55%) JIRA
6 1 (0.28%) Talend Open Studio
General
1 60 (16.57%) Finance
2 23 (6.35%) Financial Institution
3 18 (4.97%) Telecoms
4 12 (3.31%) Pharmaceutical
5 10 (2.76%) Manufacturing
6 9 (2.49%) Banking
6 9 (2.49%) Marketing
7 8 (2.21%) Electronics
8 6 (1.66%) Retail
9 5 (1.38%) Billing
10 3 (0.83%) Publishing
11 2 (0.55%) Advertising
11 2 (0.55%) Back Office
12 1 (0.28%) French Language
12 1 (0.28%) Legal
Job Titles
1 83 (22.93%) Analyst
2 64 (17.68%) Support Analyst
3 54 (14.92%) Support Engineer
4 44 (12.15%) Applications Support
5 42 (11.60%) Service Manager
6 40 (11.05%) Applications Support Analyst
7 28 (7.73%) 2nd Line Support
8 24 (6.63%) Consultant
9 23 (6.35%) Server Support
10 22 (6.08%) Active Directory Support
10 22 (6.08%) Junior
11 21 (5.80%) 3rd Line Support
11 21 (5.80%) Delivery Manager
11 21 (5.80%) Network Manager
11 21 (5.80%) Services Delivery Manager
12 19 (5.25%) Desktop Support
13 17 (4.70%) Exchange Support
13 17 (4.70%) IT Support
13 17 (4.70%) Problem Manager
14 15 (4.14%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 19 (5.25%) Web Services
2 13 (3.59%) Middleware
3 9 (2.49%) .NET
4 8 (2.21%) ASP.NET
5 6 (1.66%) ASP.NET MVC
5 6 (1.66%) ASP.NET Web Forms
5 6 (1.66%) WCF
6 5 (1.38%) XML
7 3 (0.83%) CSS
7 3 (0.83%) HTML
7 3 (0.83%) jQuery
7 3 (0.83%) Node.js
8 2 (0.55%) .NET Framework
8 2 (0.55%) Hibernate
8 2 (0.55%) LAMP
8 2 (0.55%) Spring
9 1 (0.28%) ADO.NET
9 1 (0.28%) COM
9 1 (0.28%) EDI
9 1 (0.28%) WebSphere MQ
Miscellaneous
1 46 (12.71%) Management Information System
2 27 (7.46%) Data Centre
3 23 (6.35%) Hedge funds
3 23 (6.35%) User Experience
4 21 (5.80%) Computer Science
5 20 (5.52%) Analytical Skills
6 18 (4.97%) Enterprise Storage
7 17 (4.70%) Client/Server
8 16 (4.42%) Public Cloud
9 15 (4.14%) Replication
10 14 (3.87%) Clustering
10 14 (3.87%) CMDB
11 12 (3.31%) Video Conferencing
12 11 (3.04%) PKI
13 10 (2.76%) Cloud Native
13 10 (2.76%) Enterprise Cloud
13 10 (2.76%) Virtual Team
14 8 (2.21%) BYOD
14 8 (2.21%) SWIFT
15 7 (1.93%) Hybrid Cloud
Operating Systems
1 158 (43.65%) Windows
2 90 (24.86%) Windows Server
3 71 (19.61%) Linux
4 49 (13.54%) Windows Server 2008
5 37 (10.22%) Windows Server 2012
6 31 (8.56%) Windows 10
7 29 (8.01%) Unix
8 26 (7.18%) Windows 7
9 21 (5.80%) Windows Server 2003
10 15 (4.14%) CentOS
11 13 (3.59%) Red Hat Enterprise Linux
12 9 (2.49%) AIX
13 7 (1.93%) Android
14 6 (1.66%) Ubuntu
14 6 (1.66%) Windows XP
15 5 (1.38%) Mac OS X
16 4 (1.10%) Windows 8
16 4 (1.10%) Windows Vista
17 3 (0.83%) HPUX
17 3 (0.83%) Solaris
Processes & Methodologies
1 194 (53.59%) ITIL
2 73 (20.17%) Service Delivery
3 71 (19.61%) Change Management
4 67 (18.51%) Incident Management
5 55 (15.19%) Agile Software Development
6 47 (12.98%) Service Management
7 36 (9.94%) Continuous Improvement
8 35 (9.67%) Process Improvement
8 35 (9.67%) Root Cause Analysis
9 34 (9.39%) High Availability
10 33 (9.12%) PRINCE2
11 31 (8.56%) Migration
12 30 (8.29%) Service Design
13 28 (7.73%) Line Management
13 28 (7.73%) Release Management
14 27 (7.46%) Coaching
15 26 (7.18%) ITIL V3
15 26 (7.18%) ITSM
15 26 (7.18%) Mentoring
16 24 (6.63%) Network Management
Programming Languages
1 57 (15.75%) SQL
2 39 (10.77%) PowerShell
3 28 (7.73%) Java
4 14 (3.87%) Perl
4 14 (3.87%) Python
5 11 (3.04%) Bash Shell
5 11 (3.04%) Shell Script
6 8 (2.21%) Ruby
7 7 (1.93%) C
7 7 (1.93%) T-SQL
8 6 (1.66%) C#
8 6 (1.66%) C++
9 3 (0.83%) JavaScript
10 2 (0.55%) PHP
11 1 (0.28%) ActionScript
11 1 (0.28%) ActionScript 2.0
11 1 (0.28%) Bourne shell
11 1 (0.28%) FoxPro (VFP)
11 1 (0.28%) Korn
11 1 (0.28%) PL/SQL
Qualifications
1 47 (12.98%) Degree
2 37 (10.22%) Cisco Certification
3 31 (8.56%) Microsoft Certification
4 30 (8.29%) MCSE
5 26 (7.18%) MCP
6 25 (6.91%) Security Cleared
7 22 (6.08%) SC Cleared
8 19 (5.25%) CCIE
9 17 (4.70%) CCNA
10 15 (4.14%) CCNP
10 15 (4.14%) VMware Certified Professional (VCP)
11 14 (3.87%) Computer Science Degree
11 14 (3.87%) MCITP
11 14 (3.87%) VERITAS Certified Professional (VCP)
12 12 (3.31%) ITIL Foundation Certificate
13 6 (1.66%) DV Cleared
13 6 (1.66%) ITIL Certification
14 5 (1.38%) CCIE Security
14 5 (1.38%) VCAP
15 3 (0.83%) A+ Certification
Quality Assurance & Compliance
1 81 (22.38%) SLA
2 15 (4.14%) PMO
2 15 (4.14%) QA
3 10 (2.76%) GxP
3 10 (2.76%) ISO/IEC 27001
4 8 (2.21%) ISO/IEC 20000
5 7 (1.93%) COBIT
6 3 (0.83%) GDPR
7 2 (0.55%) ISO 14001
7 2 (0.55%) ISO 9001
7 2 (0.55%) PCI DSS
System Software
1 106 (29.28%) Active Directory
2 58 (16.02%) VMware Infrastructure
3 50 (13.81%) Hyper-V
4 15 (4.14%) Docker
4 15 (4.14%) VMware ESXi
5 14 (3.87%) Terminal Services
6 11 (3.04%) vSphere
7 9 (2.49%) Virtual Machines
8 5 (1.38%) Microsoft App-V
8 5 (1.38%) vCloud
8 5 (1.38%) Virtual Desktop
8 5 (1.38%) Virtual Servers
8 5 (1.38%) VMware NSX
8 5 (1.38%) VMware Workstation
9 4 (1.10%) Firmware
10 3 (0.83%) Microsoft Virtual Server
11 2 (0.55%) Forefront TMG
11 2 (0.55%) Tivoli Workload Scheduler
12 1 (0.28%) Oracle RAC
12 1 (0.28%) XenDesktop
Systems Management
1 23 (6.35%) SCCM
2 22 (6.08%) SCOM
3 18 (4.97%) vCenter Server
4 14 (3.87%) Backup Exec
5 12 (3.31%) Nagios
6 11 (3.04%) WSUS
7 9 (2.49%) Ansible
8 8 (2.21%) Puppet
8 8 (2.21%) Terraform
9 6 (1.66%) Kubernetes
10 5 (1.38%) Microsoft Intune
11 4 (1.10%) BMC PATROL
12 3 (0.83%) Jamf Pro
13 2 (0.55%) Control-M
13 2 (0.55%) IBM BigFix
13 2 (0.55%) Netcool
13 2 (0.55%) Netcool/OMNIbus
13 2 (0.55%) Prometheus
13 2 (0.55%) Tivoli Configuration Manager
13 2 (0.55%) Tivoli Monitoring
Vendors
1 142 (39.23%) Microsoft
2 85 (23.48%) VMware
3 65 (17.96%) Cisco
4 53 (14.64%) Oracle
5 41 (11.33%) Dell
6 35 (9.67%) HP
7 34 (9.39%) SolarWinds
8 31 (8.56%) Citrix
9 30 (8.29%) Juniper
10 29 (8.01%) Red Hat
11 23 (6.35%) Palo Alto
12 17 (4.70%) EqualLogic
12 17 (4.70%) NetApp
13 16 (4.42%) Veritas
14 15 (4.14%) CheckPoint
14 15 (4.14%) Veeam
15 14 (3.87%) ProCurve
15 14 (3.87%) SonicWALL
15 14 (3.87%) WatchGuard
15 14 (3.87%) ZyXEL