Period
to 25 January 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 25 January 2020 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
25 Jan 2020
Same period 2019 Same period 2018
Rank 232 217 260
Rank change year-on-year -15 +43 -8
Permanent jobs citing Problem Management 283 409 355
As % of all permanent IT jobs advertised in the South East 1.23% 1.53% 1.14%
As % of the Processes & Methodologies category 1.36% 1.67% 1.27%
Number of salaries quoted 195 300 306
South East median annual salary £47,500 £46,000 £45,000
Median salary % change year-on-year +3.26% +2.22% +0.29%
10th Percentile £31,250 £30,000 £21,250
90th Percentile £64,000 £66,250 £63,750
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 20,832 24,543 28,047
As % of all permanent IT jobs advertised in the South East 90.22% 91.68% 90.28%
Number of salaries quoted 16,774 20,078 23,150
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,750 £28,000 £27,500
90th Percentile £77,500 £72,500 £68,750
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 25 January 2020.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 25 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -12 145 £50,000 -7.41% 20
Berkshire -43 81 £42,500 -21.30% 10
Buckinghamshire +50 58 £55,000 +41.94% 8
Hampshire -29 45 £37,000 -17.78% 10
East Sussex +38 34 £40,000 -57.89% 2
Surrey +10 25 £50,000 +11.11% 3
West Sussex -9 16 £42,500 - 9
Kent -10 13 £52,500 +23.53% 3
Oxfordshire +2 6 £33,101 -42.43% 2
Middlesex -6 2 £60,000 -17.24%
Problem Management
England

For the 6 months to 25 January 2020, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Problem Management.

1 163 (57.60%) ITIL
2 103 (36.40%) Windows
3 96 (33.92%) Microsoft
4 77 (27.21%) SLA
5 73 (25.80%) Incident Management
6 68 (24.03%) Azure
7 61 (21.55%) Active Directory
8 53 (18.73%) Office 365
9 51 (18.02%) PowerShell
10 50 (17.67%) DevOps
11 49 (17.31%) Windows Server
12 48 (16.96%) Service Delivery
13 47 (16.61%) Service Management
13 47 (16.61%) Problem-Solving
14 44 (15.55%) Cisco
15 43 (15.19%) SQL Server
15 43 (15.19%) Information Security
16 42 (14.84%) Firewall
16 42 (14.84%) Finance
16 42 (14.84%) Root Cause Analysis
17 38 (13.43%) Agile Software Development
18 37 (13.07%) Change Management
19 35 (12.37%) ISO/IEC 27001
20 34 (12.01%) DHCP
21 32 (11.31%) SQL
21 32 (11.31%) Analytical Skills
21 32 (11.31%) Infrastructure Engineering
22 28 (9.89%) Microsoft Office
22 28 (9.89%) SCCM
23 27 (9.54%) Continuous Improvement

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (9.54%) MS Exchange
2 13 (4.59%) SharePoint
3 4 (1.41%) IIS
4 3 (1.06%) SharePoint Server
4 3 (1.06%) Tomcat
5 2 (0.71%) Skype for Business
5 2 (0.71%) WildFly
6 1 (0.35%) Apache
6 1 (0.35%) BizTalk Server
6 1 (0.35%) Confluence
Applications
1 28 (9.89%) Microsoft Office
2 2 (0.71%) Microsoft Excel
2 2 (0.71%) Microsoft PowerPoint
Business Applications
1 11 (3.89%) Dynamics CRM
2 5 (1.77%) NetSuite
3 3 (1.06%) Remedy ITSM
4 1 (0.35%) SAP Hybris
4 1 (0.35%) SAP MM
4 1 (0.35%) SAP S/4HANA
4 1 (0.35%) SAP SD
Cloud Services
1 68 (24.03%) Azure
2 53 (18.73%) Office 365
3 18 (6.36%) Akamai
4 16 (5.65%) AWS
5 10 (3.53%) Azure Active Directory
6 7 (2.47%) SaaS
7 5 (1.77%) IaaS
8 4 (1.41%) Boomi
8 4 (1.41%) Dynamics 365
9 3 (1.06%) PaaS
10 2 (0.71%) Cloud Computing
10 2 (0.71%) GCP
11 1 (0.35%) iPaaS
Communications & Networking
1 42 (14.84%) Firewall
2 34 (12.01%) DHCP
3 27 (9.54%) DNS
4 25 (8.83%) LAN
5 24 (8.48%) WAN
6 16 (5.65%) TCP/IP
7 15 (5.30%) Network Security
8 13 (4.59%) Cisco ASA
8 13 (4.59%) VPN
9 12 (4.24%) Wireless
10 9 (3.18%) VoIP
11 7 (2.47%) FTP
11 7 (2.47%) Wi-Fi
12 6 (2.12%) Radio Access Network
12 6 (2.12%) SAN
12 6 (2.12%) VLAN
13 4 (1.41%) BGP
13 4 (1.41%) Internet
14 3 (1.06%) 4G
14 3 (1.06%) OSPF
Database & Business Intelligence
1 43 (15.19%) SQL Server
2 6 (2.12%) SQL Server Reporting Services
3 5 (1.77%) Apache Cassandra
3 5 (1.77%) SQL Server Integration Services
4 4 (1.41%) Azure SQL Database
4 4 (1.41%) SQL Server 2016
4 4 (1.41%) SQL Server Analysis Services
5 3 (1.06%) Oracle Database
5 3 (1.06%) Oracle Database 11g
5 3 (1.06%) Oracle Database 12c
5 3 (1.06%) PostgreSQL
6 2 (0.71%) Data Warehouse
6 2 (0.71%) DB2
6 2 (0.71%) Enterprise Data Warehouse
6 2 (0.71%) OLAP
6 2 (0.71%) OLTP
6 2 (0.71%) RDBMS
6 2 (0.71%) Relational Database
7 1 (0.35%) MongoDB
7 1 (0.35%) SQL Server 2012
Development Applications
1 13 (4.59%) Git (software)
2 10 (3.53%) Octopus Deploy
2 10 (3.53%) TeamCity
2 10 (3.53%) Visual Studio Team System
3 2 (0.71%) Bitbucket
3 2 (0.71%) Jenkins
3 2 (0.71%) JIRA
3 2 (0.71%) Subversion
4 1 (0.35%) IBM UrbanCode
4 1 (0.35%) SonarQube
4 1 (0.35%) Team Foundation Server
General
1 42 (14.84%) Finance
2 27 (9.54%) Telecoms
3 21 (7.42%) Retail
4 9 (3.18%) Legal
5 5 (1.77%) Banking
6 4 (1.41%) Czech Language
7 3 (1.06%) Public Sector
8 2 (0.71%) Automotive
8 2 (0.71%) Dutch Language
8 2 (0.71%) French Language
8 2 (0.71%) German Language
8 2 (0.71%) Italian Language
8 2 (0.71%) Spanish Language
9 1 (0.35%) Local Government
9 1 (0.35%) Marketing
9 1 (0.35%) Military
9 1 (0.35%) Pharmaceutical
Job Titles
1 49 (17.31%) Analyst
2 29 (10.25%) Problem Manager
3 27 (9.54%) Administrator
4 24 (8.48%) Incident Manager
5 23 (8.13%) Service Manager
6 20 (7.07%) Systems Administrator
7 19 (6.71%) IT Manager
8 18 (6.36%) IT Support
9 17 (6.01%) Major Incident Manager
10 15 (5.30%) Support Analyst
11 14 (4.95%) Support Engineer
12 13 (4.59%) Infrastructure Engineer
12 13 (4.59%) Network Engineer
13 12 (4.24%) DBA
13 12 (4.24%) DevOps Administrator
13 12 (4.24%) Incident and Problem Manager
14 11 (3.89%) Applications Support
14 11 (3.89%) Infrastructure Analyst
14 11 (3.89%) Platform Engineer
14 11 (3.89%) Team Leader
Libraries, Frameworks & Software Standards
1 10 (3.53%) JSON
2 8 (2.83%) .NET
3 6 (2.12%) CSS
3 6 (2.12%) HTML
4 3 (1.06%) Middleware
4 3 (1.06%) Oracle GoldenGate
4 3 (1.06%) Web Services
5 2 (0.71%) Akka
5 2 (0.71%) OpenJDK
5 2 (0.71%) RabbitMQ
6 1 (0.35%) IDoc
6 1 (0.35%) J2EE
6 1 (0.35%) SAP ALE
6 1 (0.35%) Web Services Management
Miscellaneous
1 32 (11.31%) Analytical Skills
2 25 (8.83%) Management Information System
3 20 (7.07%) Clustering
4 16 (5.65%) Data Centre
5 12 (4.24%) Cyberthreat
6 10 (3.53%) CMDB
6 10 (3.53%) Self-Motivation
7 8 (2.83%) Virtual Team
8 6 (2.12%) User Experience
9 5 (1.77%) EPoS
10 3 (1.06%) DataPower
11 2 (0.71%) PACS
11 2 (0.71%) Replication
12 1 (0.35%) AS400
12 1 (0.35%) Fat Client
12 1 (0.35%) iPhone
12 1 (0.35%) Mainframe
12 1 (0.35%) PKI
12 1 (0.35%) Spread Betting
12 1 (0.35%) Thin Client
Operating Systems
1 103 (36.40%) Windows
2 49 (17.31%) Windows Server
3 25 (8.83%) Windows Server 2008
4 24 (8.48%) Linux
5 20 (7.07%) Windows Server 2012
6 11 (3.89%) Windows 7
7 9 (3.18%) Unix
8 6 (2.12%) Windows 10
9 5 (1.77%) Windows Server 2003
10 3 (1.06%) zOS
11 1 (0.35%) Windows 8
Processes & Methodologies
1 163 (57.60%) ITIL
2 73 (25.80%) Incident Management
3 50 (17.67%) DevOps
4 48 (16.96%) Service Delivery
5 47 (16.61%) Problem-Solving
5 47 (16.61%) Service Management
6 43 (15.19%) Information Security
7 42 (14.84%) Root Cause Analysis
8 38 (13.43%) Agile Software Development
9 37 (13.07%) Change Management
10 32 (11.31%) Infrastructure Engineering
11 27 (9.54%) Continuous Improvement
12 26 (9.19%) ITIL V3
13 24 (8.48%) Performance Monitoring
14 22 (7.77%) ITSM
14 22 (7.77%) Knowledge Management
15 20 (7.07%) Preventative Maintenance
16 19 (6.71%) Stakeholder Management
17 18 (6.36%) PRINCE2
17 18 (6.36%) Trend Analysis
Programming Languages
1 51 (18.02%) PowerShell
2 32 (11.31%) SQL
3 19 (6.71%) Python
4 18 (6.36%) Ruby
5 9 (3.18%) Java
6 6 (2.12%) JavaScript
7 4 (1.41%) Perl
8 2 (0.71%) Bash Shell
8 2 (0.71%) Go
9 1 (0.35%) ABAP
9 1 (0.35%) RPG
9 1 (0.35%) T-SQL
Qualifications
1 23 (8.13%) Cisco Certification
2 21 (7.42%) ITIL Certification
3 19 (6.71%) CISSP
4 17 (6.01%) Security Cleared
5 15 (5.30%) Microsoft Certification
6 13 (4.59%) CCNP
7 11 (3.89%) Degree
8 10 (3.53%) CCNA
9 9 (3.18%) CISM
10 8 (2.83%) CEH
10 8 (2.83%) CREST Certified
10 8 (2.83%) GIAC
11 7 (2.47%) ITIL Foundation Certificate
12 6 (2.12%) CCIE
13 5 (1.77%) ACCA
13 5 (1.77%) CCDP
13 5 (1.77%) CCSP
13 5 (1.77%) Citrix Certification
13 5 (1.77%) HP ASE
13 5 (1.77%) MCSA
Quality Assurance & Compliance
1 77 (27.21%) SLA
2 35 (12.37%) ISO/IEC 27001
3 19 (6.71%) PCI DSS
4 18 (6.36%) ISO 9001
5 8 (2.83%) NIST
5 8 (2.83%) NIST 800
6 6 (2.12%) GDPR
7 3 (1.06%) QA
8 2 (0.71%) COBIT
8 2 (0.71%) Data Quality
8 2 (0.71%) ISO 31000
8 2 (0.71%) PMBOK
9 1 (0.35%) BS7799
9 1 (0.35%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.35%) Sarbanes-Oxley
System Software
1 61 (21.55%) Active Directory
2 22 (7.77%) VMware Infrastructure
3 10 (3.53%) DFS Replication
3 10 (3.53%) Hyper-V
4 8 (2.83%) Virtual Desktop
5 5 (1.77%) Docker
6 4 (1.41%) Virtual Machines
6 4 (1.41%) VMware ESXi
7 3 (1.06%) Oracle RAC
7 3 (1.06%) vSphere
8 2 (0.71%) Apache ZooKeeper
9 1 (0.35%) ProxySG
9 1 (0.35%) VMware NSX
Systems Management
1 28 (9.89%) SCCM
2 22 (7.77%) SCOM
3 5 (1.77%) Kubernetes
4 3 (1.06%) Ansible
4 3 (1.06%) Data Guard
4 3 (1.06%) Puppet
4 3 (1.06%) vCenter Server
5 2 (0.71%) Foglight
5 2 (0.71%) FortiGate
5 2 (0.71%) LiteSpeed
5 2 (0.71%) Opscode Chef
5 2 (0.71%) Terraform
5 2 (0.71%) Tivoli Storage Manager
5 2 (0.71%) vRealize
5 2 (0.71%) vRealize Orchestrator
6 1 (0.35%) Control-M
6 1 (0.35%) Failover Clustering
6 1 (0.35%) Nagios
6 1 (0.35%) SCSM
Vendors
1 96 (33.92%) Microsoft
2 44 (15.55%) Cisco
3 27 (9.54%) VMware
4 18 (6.36%) Meraki
5 16 (5.65%) Citrix
5 16 (5.65%) Splunk
6 12 (4.24%) Oracle
7 11 (3.89%) Aruba
7 11 (3.89%) ServiceNow
8 10 (3.53%) Palo Alto
9 9 (3.18%) Remedy
10 8 (2.83%) HP
10 8 (2.83%) NetApp
11 6 (2.12%) Salesforce.com
12 5 (1.77%) Dell
12 5 (1.77%) IBM
13 4 (1.41%) Aerohive Networks
13 4 (1.41%) Extreme Networks
13 4 (1.41%) SAP
13 4 (1.41%) SolarWinds