Period
to 23 August 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 August 2019 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
23 Aug 2019
Same period 2018 Same period 2017
Rank 221 174 248
Rank change year-on-year -47 +74 +34
Permanent jobs citing Problem Management 358 538 369
As % of all permanent IT jobs advertised in the South East 1.37% 1.82% 1.27%
As % of the Processes & Methodologies category 1.50% 2.02% 1.41%
Number of salaries quoted 276 414 287
South East median annual salary £47,500 £50,000 £42,000
Median salary % change year-on-year -5.00% +19.05% -4.55%
10th Percentile £30,750 £35,750 £26,250
90th Percentile £78,750 £71,100 £71,250
England median annual salary £45,000 £45,000 £45,000

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 23,792 26,654 26,174
As % of all permanent IT jobs advertised in the South East 91.06% 90.21% 89.93%
Number of salaries quoted 19,052 22,033 21,598
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,138 £28,500 £26,750
90th Percentile £75,000 £70,000 £68,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 August 2019.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 23 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -56 126 £45,000 -10.00% 18
Hampshire -21 105 £47,500 -26.92% 10
Berkshire -69 86 £45,000 -10.00% 10
East Sussex +57 56 £60,000 -5.88%
Surrey -27 48 £34,000 -24.44% 2
Buckinghamshire +20 33 £47,500 +5.56% 5
Kent -11 14 £50,000 -9.09% 2
West Sussex -19 8 £52,500 +16.67%
Oxfordshire +29 7 £33,101 -50.96% 3
Middlesex -1 1 £40,000 -12.57%
Problem Management
England

For the 6 months to 23 August 2019, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Problem Management.

1 198 (55.31%) ITIL
2 130 (36.31%) Incident Management
3 110 (30.73%) Service Management
4 100 (27.93%) Change Management
5 84 (23.46%) Windows
6 82 (22.91%) Continuous Improvement
7 76 (21.23%) ITSM
8 73 (20.39%) SLA
9 69 (19.27%) Finance
10 65 (18.16%) Service Delivery
11 59 (16.48%) Cisco
12 56 (15.64%) Knowledge Management
13 55 (15.36%) ServiceNow
14 53 (14.80%) ITIL Foundation Certificate
14 53 (14.80%) Microsoft
15 52 (14.53%) Root Cause Analysis
16 51 (14.25%) Cisco Certification
16 51 (14.25%) Problem-Solving
17 48 (13.41%) Windows Server
18 47 (13.13%) LAN
19 46 (12.85%) User Experience
20 45 (12.57%) Office 365
21 42 (11.73%) Agile Software Development
21 42 (11.73%) SQL
21 42 (11.73%) Management Information System
22 39 (10.89%) Firewall
23 38 (10.61%) Azure
24 36 (10.06%) Security Cleared
24 36 (10.06%) Stakeholder Engagement
24 36 (10.06%) Analytical Skills

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (6.42%) SAS
2 9 (2.51%) CICS
2 9 (2.51%) MS Exchange
3 8 (2.23%) SharePoint
3 8 (2.23%) WebLogic
4 7 (1.96%) IIS
5 6 (1.68%) CMS
5 6 (1.68%) Skype for Business
6 5 (1.40%) IBM Domino
7 4 (1.12%) Oracle Coherence
7 4 (1.12%) Oracle Service Bus
7 4 (1.12%) Oracle SOA Suite
8 3 (0.84%) BizTalk Server
9 1 (0.28%) Adobe Experience Manager
9 1 (0.28%) Confluence
9 1 (0.28%) Exchange Server 2010
9 1 (0.28%) SharePoint 2013
Applications
1 25 (6.98%) Microsoft Office
2 19 (5.31%) Microsoft Excel
3 9 (2.51%) Microsoft PowerPoint
Business Applications
1 4 (1.12%) Oracle BPM
2 2 (0.56%) Dynamics CRM
2 2 (0.56%) SAP Hybris
3 1 (0.28%) Remedy ITSM
Cloud Services
1 45 (12.57%) Office 365
2 38 (10.61%) Azure
3 15 (4.19%) AWS
4 9 (2.51%) SaaS
5 8 (2.23%) IaaS
5 8 (2.23%) Power Platform
6 5 (1.40%) PaaS
7 2 (0.56%) Akamai
7 2 (0.56%) Azure Active Directory
8 1 (0.28%) Cloud Computing
8 1 (0.28%) Mimecast
Communications & Networking
1 47 (13.13%) LAN
2 39 (10.89%) Firewall
3 32 (8.94%) WAN
4 27 (7.54%) Cisco ASA
5 17 (4.75%) VPN
6 15 (4.19%) TCP/IP
7 14 (3.91%) DHCP
7 14 (3.91%) DNS
7 14 (3.91%) Wireless
8 13 (3.63%) Ethernet
9 12 (3.35%) Network Security
10 11 (3.07%) BGP
10 11 (3.07%) MPLS
10 11 (3.07%) VoIP
11 10 (2.79%) DSL
11 10 (2.79%) HSRP
11 10 (2.79%) OSPF
11 10 (2.79%) VRRP
11 10 (2.79%) Wi-Fi
11 10 (2.79%) Wireless Security
Database & Business Intelligence
1 19 (5.31%) DB2
1 19 (5.31%) SQL Server
2 11 (3.07%) Oracle Database
3 8 (2.23%) Power BI
4 7 (1.96%) Oracle Database 11g
5 5 (1.40%) Relational Database
6 4 (1.12%) Couchbase
6 4 (1.12%) Data Warehouse
6 4 (1.12%) Oracle Database 10g
6 4 (1.12%) Oracle ODI
7 3 (0.84%) Amazon RDS
7 3 (0.84%) Apache Cassandra
7 3 (0.84%) MySQL
7 3 (0.84%) Oracle Database 12c
8 1 (0.28%) Hadoop
8 1 (0.28%) Microsoft Analysis Services
8 1 (0.28%) NoSQL
8 1 (0.28%) Oracle Reports
8 1 (0.28%) SAP HANA
8 1 (0.28%) SQL Server Analysis Services
Development Applications
1 23 (6.42%) JIRA
2 5 (1.40%) Git (software)
3 4 (1.12%) Jenkins
4 3 (0.84%) Team Foundation Server
5 2 (0.56%) Hudson
5 2 (0.56%) InstallShield
5 2 (0.56%) MSI
5 2 (0.56%) Octopus Deploy
5 2 (0.56%) TeamCity
5 2 (0.56%) Visual Studio Team System
6 1 (0.28%) Maven
General
1 69 (19.27%) Finance
2 17 (4.75%) Telecoms
3 13 (3.63%) Legal
3 13 (3.63%) Retail
4 9 (2.51%) Banking
5 4 (1.12%) Police
5 4 (1.12%) Public Sector
6 3 (0.84%) Manufacturing
7 2 (0.56%) Aerospace
7 2 (0.56%) Military
8 1 (0.28%) Advertising
8 1 (0.28%) Back Office
8 1 (0.28%) Czech Language
8 1 (0.28%) Local Government
8 1 (0.28%) Publishing
Job Titles
1 78 (21.79%) Analyst
2 41 (11.45%) Applications Support
3 26 (7.26%) Network Engineer
4 23 (6.42%) Incident Manager
5 20 (5.59%) Service Manager
6 19 (5.31%) Support Engineer
7 18 (5.03%) IT Support
7 18 (5.03%) Support Analyst
8 16 (4.47%) IT Manager
9 15 (4.19%) Applications Support Analyst
9 15 (4.19%) Major Incident Manager
10 12 (3.35%) Infrastructure Engineer
11 11 (3.07%) IT Analyst
11 11 (3.07%) IT Services Manager
11 11 (3.07%) Junior
11 11 (3.07%) Network Operations Engineer
11 11 (3.07%) Operations Analyst
11 11 (3.07%) Operations Engineer
11 11 (3.07%) Security Analyst
11 11 (3.07%) Technical Leader
Libraries, Frameworks & Software Standards
1 16 (4.47%) Middleware
2 12 (3.35%) Web Services
3 5 (1.40%) Oracle Fusion
4 4 (1.12%) .NET
4 4 (1.12%) JRockit
5 3 (0.84%) JSON
5 3 (0.84%) Oracle GoldenGate
6 2 (0.56%) CSS
6 2 (0.56%) REST
6 2 (0.56%) XML
7 1 (0.28%) ASP.NET
7 1 (0.28%) COM
7 1 (0.28%) HTML
7 1 (0.28%) J2EE
7 1 (0.28%) JMS
7 1 (0.28%) LDAP
7 1 (0.28%) MSMQ
7 1 (0.28%) RabbitMQ
7 1 (0.28%) SAML
7 1 (0.28%) SOAP
Miscellaneous
1 46 (12.85%) User Experience
2 42 (11.73%) Management Information System
3 36 (10.06%) Analytical Skills
4 27 (7.54%) Data Centre
5 19 (5.31%) CMDB
6 16 (4.47%) Self-Motivation
7 14 (3.91%) Virtual Team
8 13 (3.63%) Mainframe
9 9 (2.51%) e-Learning
10 8 (2.23%) PKI
11 7 (1.96%) HACMP
12 5 (1.40%) Smartphone
12 5 (1.40%) Video Conferencing
13 4 (1.12%) Public Cloud
14 3 (0.84%) Cyberthreat
15 2 (0.56%) BYOD
15 2 (0.56%) EPoS
15 2 (0.56%) FMCG
16 1 (0.28%) Cybercrime
16 1 (0.28%) Taxonomies
Operating Systems
1 84 (23.46%) Windows
2 48 (13.41%) Windows Server
3 34 (9.50%) Linux
4 24 (6.70%) Windows Server 2008
5 13 (3.63%) Windows 7
6 12 (3.35%) Windows Server 2012
7 11 (3.07%) Unix
8 9 (2.51%) zOS
9 8 (2.23%) Red Hat Enterprise Linux
9 8 (2.23%) Windows 10
10 7 (1.96%) AIX
11 5 (1.40%) Android
11 5 (1.40%) Mac OS X
12 2 (0.56%) Windows Server 2003
13 1 (0.28%) HPUX
13 1 (0.28%) Solaris
Processes & Methodologies
1 198 (55.31%) ITIL
2 130 (36.31%) Incident Management
3 110 (30.73%) Service Management
4 100 (27.93%) Change Management
5 82 (22.91%) Continuous Improvement
6 76 (21.23%) ITSM
7 65 (18.16%) Service Delivery
8 56 (15.64%) Knowledge Management
9 52 (14.53%) Root Cause Analysis
10 51 (14.25%) Problem-Solving
11 42 (11.73%) Agile Software Development
12 36 (10.06%) Stakeholder Engagement
13 35 (9.78%) Data Analysis
14 34 (9.50%) Configuration Management
14 34 (9.50%) Investment Management
15 31 (8.66%) Performance Monitoring
16 30 (8.38%) Information Security
17 25 (6.98%) Project Management
18 24 (6.70%) Kalman Filter
19 23 (6.42%) Project Delivery
Programming Languages
1 42 (11.73%) SQL
2 22 (6.15%) PowerShell
3 14 (3.91%) Perl
4 10 (2.79%) Python
5 8 (2.23%) Bash Shell
5 8 (2.23%) Shell Script
5 8 (2.23%) VB
5 8 (2.23%) VBA
6 3 (0.84%) C#
6 3 (0.84%) Ruby
7 2 (0.56%) Java
7 2 (0.56%) JavaScript
8 1 (0.28%) C++
8 1 (0.28%) Go
8 1 (0.28%) PHP
8 1 (0.28%) T-SQL
Qualifications
1 53 (14.80%) ITIL Foundation Certificate
2 51 (14.25%) Cisco Certification
3 36 (10.06%) Security Cleared
4 33 (9.22%) CCNP
5 29 (8.10%) CCNA
6 24 (6.70%) Degree
7 22 (6.15%) SC Cleared
8 20 (5.59%) ITIL Certification
9 12 (3.35%) CISSP
9 12 (3.35%) DV Cleared
10 9 (2.51%) JNCIS
10 9 (2.51%) Microsoft Certification
11 6 (1.68%) ACCA
11 6 (1.68%) CCDP
11 6 (1.68%) CCSP
11 6 (1.68%) CISM
11 6 (1.68%) HP ASE
11 6 (1.68%) MCSE
12 5 (1.40%) MCP
12 5 (1.40%) MCSA
Quality Assurance & Compliance
1 73 (20.39%) SLA
2 12 (3.35%) GDPR
3 9 (2.51%) ISO/IEC 27001
4 8 (2.23%) COBIT
5 5 (1.40%) GPG13
5 5 (1.40%) Sarbanes-Oxley
6 4 (1.12%) Data Quality
6 4 (1.12%) QA
7 3 (0.84%) ISO 9001
7 3 (0.84%) NIST
7 3 (0.84%) PCI DSS
8 2 (0.56%) ISO/IEC 20000
8 2 (0.56%) ITGC
8 2 (0.56%) NIST 800
9 1 (0.28%) GAMP
9 1 (0.28%) HIPAA
9 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) SSAE 16
System Software
1 34 (9.50%) Active Directory
2 18 (5.03%) VMware Infrastructure
3 9 (2.51%) Hyper-V
3 9 (2.51%) Virtual Machines
4 8 (2.23%) Docker
5 7 (1.96%) Tivoli Workload Scheduler
6 4 (1.12%) ProxySG
7 3 (0.84%) Oracle RAC
8 2 (0.56%) Citrix Hypervisor
8 2 (0.56%) DFS Replication
8 2 (0.56%) Microsoft App-V
8 2 (0.56%) VMware ESXi
9 1 (0.28%) vCloud
9 1 (0.28%) VMware Server
9 1 (0.28%) vSphere
9 1 (0.28%) XenApp
Systems Management
1 8 (2.23%) Kubernetes
1 8 (2.23%) SCCM
2 7 (1.96%) IBM BigFix
2 7 (1.96%) Microsoft Intune
2 7 (1.96%) Netcool
2 7 (1.96%) Netcool/OMNIbus
2 7 (1.96%) Tivoli
2 7 (1.96%) Tivoli Configuration Manager
2 7 (1.96%) Tivoli Monitoring
3 5 (1.40%) AirWatch
3 5 (1.40%) Cisco CUCM
3 5 (1.40%) DameWare
3 5 (1.40%) Terraform
4 4 (1.12%) Nagios
4 4 (1.12%) Oracle Identity Management
5 3 (0.84%) Ansible
5 3 (0.84%) Control-M
5 3 (0.84%) Data Guard
5 3 (0.84%) SCOM
6 2 (0.56%) Opscode Chef
Vendors
1 59 (16.48%) Cisco
2 55 (15.36%) ServiceNow
3 53 (14.80%) Microsoft
4 35 (9.78%) VMware
5 29 (8.10%) Citrix
6 26 (7.26%) Juniper
7 18 (5.03%) HP
7 18 (5.03%) Oracle
8 17 (4.75%) Aruba
8 17 (4.75%) Palo Alto
9 16 (4.47%) IBM
10 12 (3.35%) SAP
11 11 (3.07%) CheckPoint
11 11 (3.07%) Remedy
12 10 (2.79%) SolarWinds
13 9 (2.51%) Blue Coat
13 9 (2.51%) Splunk
13 9 (2.51%) Virgin Media
14 8 (2.23%) CA
15 6 (1.68%) EMC