Period
to 24 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 24 April 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 255 267 283
Rank change year-on-year +12 +16 -62
Permanent jobs citing Problem Management 372 341 448
As % of all permanent IT jobs advertised in the South East 1.17% 1.15% 1.16%
As % of the Processes & Methodologies category 1.32% 1.31% 1.31%
Number of salaries quoted 279 287 389
South East median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% +5.88%
10th Percentile £27,500 £28,200 £25,000
90th Percentile £64,000 £68,750 £67,500
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% +0.00%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 28,180 26,121 34,250
As % of all permanent IT jobs advertised in the South East 88.94% 87.82% 88.32%
Number of salaries quoted 23,291 21,495 28,828
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,000 £26,250
90th Percentile £70,000 £68,750 £68,750
England median annual salary £50,000 £50,000 £47,823
% change year-on-year - +4.55% +2.84%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 24 April 2018.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -24 143 £45,000 -14.29% 20
Surrey +47 122 £53,000 -3.64% 3
Berkshire -14 109 £47,500 -9.52% 14
Hampshire -42 56 £39,250 -4.27% 6
Kent +24 31 £55,000 +37.50% 3
Buckinghamshire -10 30 £29,500 -34.44% 2
West Sussex -11 10 £27,500 -47.62%
East Sussex -14 6 £68,500 +71.25% 2
Oxfordshire -14 4 £50,000 +29.03% 4
Middlesex +6 3 £37,500 +7.14%
Problem Management
England

For the 6 months to 24 April 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Problem Management.

1 237 (63.71%) ITIL
2 132 (35.48%) Windows
3 129 (34.68%) Microsoft
4 105 (28.23%) Service Management
5 97 (26.08%) Windows Server
6 93 (25.00%) Active Directory
7 81 (21.77%) SQL Server
8 80 (21.51%) Microsoft Azure
9 78 (20.97%) Change Management
10 77 (20.70%) Finance
11 75 (20.16%) Incident Management
12 73 (19.62%) ITSM
13 72 (19.35%) Service Delivery
13 72 (19.35%) Hyper-V
14 69 (18.55%) VMware
15 65 (17.47%) Cisco
15 65 (17.47%) SolarWinds
16 63 (16.94%) Linux
17 62 (16.67%) Firewall
18 60 (16.13%) SLA
19 58 (15.59%) Problem-Solving
20 57 (15.32%) Cisco Certification
20 57 (15.32%) SQL
21 55 (14.78%) WAN
22 54 (14.52%) Management Information System
22 54 (14.52%) VMware Infrastructure
22 54 (14.52%) ITIL V3
23 52 (13.98%) Disaster Recovery
24 48 (12.90%) Windows Server 2008
25 47 (12.63%) PowerShell

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (9.95%) IIS
2 24 (6.45%) WebLogic
3 22 (5.91%) BizTalk Server
4 21 (5.65%) Apache
5 20 (5.38%) JBoss
5 20 (5.38%) WebSphere
6 19 (5.11%) WebSphere Application Server
7 18 (4.84%) MS Exchange
8 13 (3.49%) Tomcat
9 10 (2.69%) Moodle
10 7 (1.88%) SharePoint
11 6 (1.61%) DataSynapse
12 5 (1.34%) Exchange Server 2010
13 3 (0.81%) Exchange Server 2013
13 3 (0.81%) OpenStack
13 3 (0.81%) Skype for Business
14 2 (0.54%) Confluence
Applications
1 16 (4.30%) Microsoft Excel
2 15 (4.03%) Microsoft Office
3 8 (2.15%) Microsoft PowerPoint
4 5 (1.34%) Microsoft Project
4 5 (1.34%) MS Visio
Business Applications
1 13 (3.49%) Remedy ITSM
2 5 (1.34%) Dynamics NAV
3 1 (0.27%) Maximo
3 1 (0.27%) SAP BPC
3 1 (0.27%) SAP CO
3 1 (0.27%) SAP FI
3 1 (0.27%) SAP FI/CO
3 1 (0.27%) SAP S/4HANA
Cloud Services
1 80 (21.51%) Microsoft Azure
2 46 (12.37%) Office 365
3 43 (11.56%) Amazon AWS
4 10 (2.69%) Dropbox
5 4 (1.08%) SaaS
6 3 (0.81%) Akamai
6 3 (0.81%) IaaS
7 2 (0.54%) Azure Active Directory
Communications & Networking
1 62 (16.67%) Firewall
2 55 (14.78%) WAN
3 40 (10.75%) LAN
4 39 (10.48%) TCP/IP
5 37 (9.95%) VLAN
6 34 (9.14%) VPN
7 30 (8.06%) NetScaler
8 25 (6.72%) MPLS
9 24 (6.45%) WLAN
10 23 (6.18%) DMZ
10 23 (6.18%) Intrusion Detection
10 23 (6.18%) VPLS
11 19 (5.11%) DNS
12 18 (4.84%) Wireless
12 18 (4.84%) Wireshark
13 16 (4.30%) VoIP
14 15 (4.03%) Internet
15 13 (3.49%) Network Security
16 12 (3.23%) SAN
17 10 (2.69%) Cisco Nexus
Database & Business Intelligence
1 81 (21.77%) SQL Server
2 24 (6.45%) SQL Server Integration Services
3 23 (6.18%) MySQL
4 11 (2.96%) Oracle Database
5 10 (2.69%) BusinessObjects
6 7 (1.88%) Relational Database
7 6 (1.61%) Apache Cassandra
7 6 (1.61%) DB2
7 6 (1.61%) MongoDB
7 6 (1.61%) SQL Server 2016
8 5 (1.34%) Azure SQL Database
8 5 (1.34%) SQL Server Reporting Services
9 3 (0.81%) NoSQL
9 3 (0.81%) Redis
10 2 (0.54%) Oracle Reports
10 2 (0.54%) RDBMS
11 1 (0.27%) Oracle Database 10g
11 1 (0.27%) Oracle Database 11g
11 1 (0.27%) Oracle Database 12c
11 1 (0.27%) SAP BW
Development Applications
1 2 (0.54%) Git (software)
1 2 (0.54%) Jenkins
1 2 (0.54%) Team Foundation Server
1 2 (0.54%) Visual Studio
1 2 (0.54%) Visual Studio Team System
General
1 77 (20.70%) Finance
2 37 (9.95%) Telecoms
3 7 (1.88%) Financial Institution
3 7 (1.88%) Retail
4 3 (0.81%) Advertising
5 2 (0.54%) Back Office
5 2 (0.54%) Multimedia
6 1 (0.27%) Games
6 1 (0.27%) Legal
6 1 (0.27%) Local Government
6 1 (0.27%) Publishing
Job Titles
1 65 (17.47%) Analyst
2 47 (12.63%) Service Manager
3 41 (11.02%) Problem Manager
4 29 (7.80%) Delivery Manager
4 29 (7.80%) Services Delivery Manager
5 28 (7.53%) Network Engineer
6 25 (6.72%) Technical Analyst
7 24 (6.45%) Applications Support
8 20 (5.38%) Support Analyst
9 18 (4.84%) Technical Manager
10 17 (4.57%) Administrator
10 17 (4.57%) Applications Support Analyst
10 17 (4.57%) Infrastructure Manager
10 17 (4.57%) IT Manager
10 17 (4.57%) Technical Services Manager
11 16 (4.30%) Infrastructure Engineer
11 16 (4.30%) Technical Service Delivery Manager
12 15 (4.03%) Support Engineer
12 15 (4.03%) Technical Delivery Manager
13 14 (3.76%) IT Support
Libraries, Frameworks & Software Standards
1 25 (6.72%) .NET
2 23 (6.18%) .NET Framework
2 23 (6.18%) CSS
2 23 (6.18%) HTML
3 18 (4.84%) Ajax
4 14 (3.76%) Middleware
5 10 (2.69%) REST
6 7 (1.88%) ASP.NET
7 6 (1.61%) AngularJS
7 6 (1.61%) Node.js
8 5 (1.34%) Ember.js
8 5 (1.34%) HTML5
8 5 (1.34%) J2EE
8 5 (1.34%) jQuery
8 5 (1.34%) Spring
8 5 (1.34%) Spring Boot
8 5 (1.34%) Spring Security
9 2 (0.54%) LDAP
9 2 (0.54%) Software Packaging
10 1 (0.27%) Oracle GoldenGate
Miscellaneous
1 54 (14.52%) Management Information System
2 42 (11.29%) Analytical Skills
3 39 (10.48%) Private Cloud
4 19 (5.11%) Data Centre
5 17 (4.57%) Self-Motivation
6 15 (4.03%) Client/Server
7 8 (2.15%) CMDB
8 7 (1.88%) Hybrid Cloud
9 6 (1.61%) HACMP
9 6 (1.61%) Hedge funds
9 6 (1.61%) Virtual Team
10 5 (1.34%) Driving Licence
10 5 (1.34%) Replication
11 3 (0.81%) Clustering
11 3 (0.81%) Enterprise Storage
11 3 (0.81%) Fat Client
11 3 (0.81%) Thin Client
12 2 (0.54%) Computer Science
12 2 (0.54%) FMCG
12 2 (0.54%) IVR
Operating Systems
1 132 (35.48%) Windows
2 97 (26.08%) Windows Server
3 63 (16.94%) Linux
4 48 (12.90%) Windows Server 2008
5 37 (9.95%) Windows Server 2012
6 29 (7.80%) Unix
7 25 (6.72%) Windows 7
8 19 (5.11%) Red Hat Enterprise Linux
9 18 (4.84%) Windows 10
10 7 (1.88%) Ubuntu
11 6 (1.61%) AIX
12 5 (1.34%) CentOS
13 2 (0.54%) Mac OS
13 2 (0.54%) Solaris
13 2 (0.54%) Windows Server 2003
14 1 (0.27%) Windows 8
Processes & Methodologies
1 237 (63.71%) ITIL
2 105 (28.23%) Service Management
3 78 (20.97%) Change Management
4 75 (20.16%) Incident Management
5 73 (19.62%) ITSM
6 72 (19.35%) Service Delivery
7 58 (15.59%) Problem-Solving
8 54 (14.52%) ITIL V3
9 52 (13.98%) Disaster Recovery
10 47 (12.63%) Agile Software Development
11 40 (10.75%) Stakeholder Management
12 38 (10.22%) Capacity Management
13 34 (9.14%) Capacity Planning
14 32 (8.60%) Project Management
14 32 (8.60%) Root Cause Analysis
15 31 (8.33%) Information Security
16 30 (8.06%) Risk Management
17 27 (7.26%) Process Improvement
18 26 (6.99%) Data Security
18 26 (6.99%) Line Management
Programming Languages
1 57 (15.32%) SQL
2 47 (12.63%) PowerShell
3 23 (6.18%) JavaScript
4 20 (5.38%) Shell Script
5 15 (4.03%) Java
6 9 (2.42%) C
6 9 (2.42%) Perl
7 7 (1.88%) C#
8 6 (1.61%) C++
8 6 (1.61%) VBA
9 5 (1.34%) Java 8
9 5 (1.34%) PL/SQL
10 4 (1.08%) Ruby
11 2 (0.54%) Bash Shell
12 1 (0.27%) PHP
12 1 (0.27%) Python
12 1 (0.27%) T-SQL
12 1 (0.27%) VB
12 1 (0.27%) VBScript
Qualifications
1 57 (15.32%) Cisco Certification
2 43 (11.56%) CCNP
3 38 (10.22%) Microsoft Certification
4 37 (9.95%) CCIE
5 30 (8.06%) CCNA
6 23 (6.18%) Security Cleared
7 21 (5.65%) SC Cleared
8 19 (5.11%) MCSA
9 17 (4.57%) MCSE
10 13 (3.49%) ITIL Certification
11 9 (2.42%) Degree
12 8 (2.15%) CCIE Routing and Switching
12 8 (2.15%) ITIL Foundation Certificate
12 8 (2.15%) MCP
13 5 (1.34%) CCIE Collaboration
13 5 (1.34%) CCIE Security
13 5 (1.34%) Network+ Certification
13 5 (1.34%) VMware Certified Professional (VCP)
14 3 (0.81%) RHCSA
15 2 (0.54%) VCP5
Quality Assurance & Compliance
1 60 (16.13%) SLA
2 19 (5.11%) QA
3 5 (1.34%) ISO/IEC 20000
3 5 (1.34%) ISO/IEC 27001
4 3 (0.81%) GDPR
4 3 (0.81%) PCI DSS
5 2 (0.54%) COBIT
6 1 (0.27%) GPG13
6 1 (0.27%) ISO 9001
System Software
1 93 (25.00%) Active Directory
2 72 (19.35%) Hyper-V
3 54 (14.52%) VMware Infrastructure
4 17 (4.57%) VMware ESXi
5 12 (3.23%) Virtual Machines
6 11 (2.96%) vSphere
7 8 (2.15%) Virtual Desktop
7 8 (2.15%) XenApp
7 8 (2.15%) XenDesktop
8 6 (1.61%) Tivoli Workload Scheduler
9 3 (0.81%) vCloud
10 2 (0.54%) Squid
10 2 (0.54%) Terminal Services
10 2 (0.54%) VMware Workstation
11 1 (0.27%) Oracle RAC
Systems Management
1 31 (8.33%) SCCM
2 28 (7.53%) SCOM
3 18 (4.84%) OPNET
4 14 (3.76%) SCOrch
5 13 (3.49%) vCenter Server
6 10 (2.69%) OpenView
7 9 (2.42%) vMotion
8 7 (1.88%) PowerCLI
9 6 (1.61%) IBM BigFix
9 6 (1.61%) Netcool
9 6 (1.61%) Netcool/OMNIbus
9 6 (1.61%) Puppet
9 6 (1.61%) Tivoli
9 6 (1.61%) Tivoli Configuration Manager
9 6 (1.61%) Tivoli Monitoring
10 5 (1.34%) CA Wily
10 5 (1.34%) Opscode Chef
10 5 (1.34%) Symantec Enterprise Vault
11 4 (1.08%) Failover Clustering
12 3 (0.81%) Grafana
Vendors
1 129 (34.68%) Microsoft
2 69 (18.55%) VMware
3 65 (17.47%) Cisco
3 65 (17.47%) SolarWinds
4 43 (11.56%) Citrix
5 34 (9.14%) Oracle
6 24 (6.45%) Blue Coat
6 24 (6.45%) Zscaler
7 23 (6.18%) F5
7 23 (6.18%) Forcepoint
8 20 (5.38%) ServiceNow
9 19 (5.11%) Riverbed
10 18 (4.84%) Dynatrace
10 18 (4.84%) Remedy
11 16 (4.30%) Red Hat
12 13 (3.49%) HP
12 13 (3.49%) Juniper
13 11 (2.96%) Aruba
13 11 (2.96%) Palo Alto
14 10 (2.69%) Cognizant