Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 238 235 291
Rank change year-on-year -3 +56 -39
Permanent jobs citing Problem Management 360 411 447
As % of all permanent IT jobs advertised in the South East 1.16% 1.30% 1.10%
As % of the Processes & Methodologies category 1.32% 1.49% 1.26%
Number of salaries quoted 310 388 389
South East median annual salary £45,000 £44,000 £47,000
Median salary % change year-on-year +2.27% -6.38% +10.59%
10th Percentile £21,250 £29,775 £27,800
90th Percentile £63,750 £67,500 £67,500
England median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% +2.27%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27,182 27,667 35,510
As % of all permanent IT jobs advertised in the South East 87.44% 87.48% 87.29%
Number of salaries quoted 22,394 22,647 29,806
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,313
90th Percentile £69,000 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 January 2018.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -20 140 £45,000 - 6
Surrey +16 87 £53,000 +8.16% 2
Hampshire -20 82 £31,250 -23.78% 12
Berkshire -22 73 £50,000 -4.76% 1
Buckinghamshire +3 49 £29,500 -30.59% 3
West Sussex +9 23 £26,000 -43.17% 2
Oxfordshire -4 18 £45,000 - 2
Kent +2 16 £38,000 +8.57% 5
Middlesex +15 8 £49,750 -25.47%
East Sussex -19 3 £46,000 +61.40% 1
Problem Management
England

For the 6 months to 23 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Problem Management.

1 231 (64.17%) ITIL
2 159 (44.17%) Microsoft
3 151 (41.94%) Windows
4 106 (29.44%) Active Directory
5 102 (28.33%) Windows Server
6 98 (27.22%) VMware
7 87 (24.17%) Firewall
8 79 (21.94%) SLA
9 78 (21.67%) Hyper-V
10 75 (20.83%) Change Management
11 70 (19.44%) Microsoft Azure
11 70 (19.44%) VMware Infrastructure
12 67 (18.61%) Linux
13 65 (18.06%) Service Delivery
13 65 (18.06%) Incident Management
14 60 (16.67%) Finance
15 59 (16.39%) Windows Server 2008
16 57 (15.83%) MS Exchange
17 55 (15.28%) Service Management
18 54 (15.00%) SQL Server
19 52 (14.44%) PowerShell
20 51 (14.17%) Cisco
20 51 (14.17%) Office 365
21 50 (13.89%) Agile Software Development
22 48 (13.33%) Management Information System
23 46 (12.78%) WAN
24 42 (11.67%) Windows Server 2012
25 41 (11.39%) Process Improvement
25 41 (11.39%) SQL
26 39 (10.83%) Citrix

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (15.83%) MS Exchange
2 25 (6.94%) IIS
3 22 (6.11%) BizTalk Server
4 14 (3.89%) Skype for Business
5 11 (3.06%) Tomcat
6 10 (2.78%) Exchange Server 2013
6 10 (2.78%) Moodle
7 9 (2.50%) WebSphere
8 8 (2.22%) Apache
8 8 (2.22%) Exchange Server 2010
9 7 (1.94%) Exchange Server 2007
9 7 (1.94%) SharePoint
9 7 (1.94%) WebLogic
10 6 (1.67%) WebSphere Application Server
11 5 (1.39%) JBoss
12 2 (0.56%) Confluence
12 2 (0.56%) Oracle SOA Suite
13 1 (0.28%) Documentum
13 1 (0.28%) OpenStack
13 1 (0.28%) Oracle Service Bus
Applications
1 34 (9.44%) Microsoft Office
2 22 (6.11%) Microsoft Excel
3 18 (5.00%) Microsoft PowerPoint
4 3 (0.83%) Spreadsheet
5 1 (0.28%) Microsoft Project
5 1 (0.28%) MS Visio
Business Applications
1 6 (1.67%) Dynamics NAV
2 4 (1.11%) Remedy ITSM
3 3 (0.83%) Maximo
4 1 (0.28%) Oracle BPM
4 1 (0.28%) Unit4 Business World
Cloud Services
1 70 (19.44%) Microsoft Azure
2 51 (14.17%) Office 365
3 33 (9.17%) Amazon AWS
4 22 (6.11%) IaaS
5 17 (4.72%) PaaS
5 17 (4.72%) SaaS
6 10 (2.78%) Dropbox
7 5 (1.39%) Akamai
8 4 (1.11%) AWS CloudFormation
9 3 (0.83%) OneDrive
10 2 (0.56%) Amazon EC2
10 2 (0.56%) Amazon ElastiCache
10 2 (0.56%) Amazon ELB
10 2 (0.56%) Amazon S3
10 2 (0.56%) Azure Active Directory
10 2 (0.56%) CloudFront
10 2 (0.56%) Datadog
10 2 (0.56%) Route 53
10 2 (0.56%) Virtual Private Cloud
11 1 (0.28%) Cloud Computing
Communications & Networking
1 87 (24.17%) Firewall
2 46 (12.78%) WAN
3 34 (9.44%) TCP/IP
4 29 (8.06%) LAN
5 28 (7.78%) DNS
6 26 (7.22%) VoIP
7 20 (5.56%) VPN
8 18 (5.00%) VLAN
9 15 (4.17%) Ethernet
9 15 (4.17%) MPLS
9 15 (4.17%) Network Security
10 14 (3.89%) Skype
11 13 (3.61%) SAN
11 13 (3.61%) Wireless
12 12 (3.33%) BGP
12 12 (3.33%) Cisco Nexus
12 12 (3.33%) SSL
13 10 (2.78%) HSRP
13 10 (2.78%) OSPF
13 10 (2.78%) VRRP
Database & Business Intelligence
1 54 (15.00%) SQL Server
2 22 (6.11%) MySQL
3 20 (5.56%) SQL Server Integration Services
4 13 (3.61%) Oracle Database
5 11 (3.06%) BusinessObjects
6 7 (1.94%) MongoDB
7 6 (1.67%) Amazon RDS
7 6 (1.67%) DB2
8 5 (1.39%) Apache Cassandra
9 4 (1.11%) NoSQL
10 3 (0.83%) Redis
11 2 (0.56%) Oracle Database 11g
11 2 (0.56%) Oracle Database 12c
11 2 (0.56%) Relational Database
11 2 (0.56%) SQL Server 2008
12 1 (0.28%) Data Warehouse
12 1 (0.28%) Ingres
12 1 (0.28%) Oracle Database 10g
12 1 (0.28%) Oracle Exadata
12 1 (0.28%) QlikView
Development Applications
1 5 (1.39%) Jenkins
2 4 (1.11%) Git (software)
3 3 (0.83%) MSI
3 3 (0.83%) Team Foundation Server
3 3 (0.83%) Visual Studio
4 2 (0.56%) Bitbucket
4 2 (0.56%) JIRA
4 2 (0.56%) Visual Studio Team System
5 1 (0.28%) SQL Server Management Studio (SSMS)
General
1 60 (16.67%) Finance
2 22 (6.11%) Telecoms
3 19 (5.28%) Financial Institution
4 6 (1.67%) Retail
5 5 (1.39%) Billing
5 5 (1.39%) Pharmaceutical
6 3 (0.83%) Manufacturing
6 3 (0.83%) Publishing
7 2 (0.56%) Banking
7 2 (0.56%) Marketing
8 1 (0.28%) Advertising
8 1 (0.28%) Electronics
8 1 (0.28%) French Language
8 1 (0.28%) Games
Job Titles
1 59 (16.39%) Analyst
2 43 (11.94%) Service Manager
3 40 (11.11%) Support Engineer
4 27 (7.50%) Support Analyst
5 26 (7.22%) Problem Manager
6 24 (6.67%) Delivery Manager
6 24 (6.67%) Junior
6 24 (6.67%) Services Delivery Manager
7 23 (6.39%) 2nd Line Support
7 23 (6.39%) Server Support
8 22 (6.11%) Active Directory Support
8 22 (6.11%) Network Manager
9 18 (5.00%) Applications Support
9 18 (5.00%) IT Manager
9 18 (5.00%) IT Support
9 18 (5.00%) Technical Manager
9 18 (5.00%) Technical Services Manager
10 17 (4.72%) Exchange Support
10 17 (4.72%) Infrastructure Engineer
10 17 (4.72%) Technical Service Delivery Manager
Libraries, Frameworks & Software Standards
1 15 (4.17%) Middleware
2 8 (2.22%) .NET
2 8 (2.22%) Web Services
3 6 (1.67%) .NET Framework
3 6 (1.67%) LDAP
4 5 (1.39%) Ajax
4 5 (1.39%) CSS
4 5 (1.39%) HTML
5 2 (0.56%) ASP.NET
5 2 (0.56%) LAMP
5 2 (0.56%) Node.js
5 2 (0.56%) Oracle GoldenGate
6 1 (0.28%) AngularJS
6 1 (0.28%) ASP.NET MVC
6 1 (0.28%) ASP.NET Web Forms
6 1 (0.28%) Elastic Stack
6 1 (0.28%) IBM Integration Bus
6 1 (0.28%) Oracle Fusion
6 1 (0.28%) Software Packaging
6 1 (0.28%) WCF
Miscellaneous
1 48 (13.33%) Management Information System
2 20 (5.56%) CMDB
3 19 (5.28%) Enterprise Storage
3 19 (5.28%) Hedge funds
4 17 (4.72%) Client/Server
4 17 (4.72%) Data Centre
5 15 (4.17%) Analytical Skills
6 14 (3.89%) Private Cloud
7 12 (3.33%) Computer Science
8 10 (2.78%) Hybrid Cloud
8 10 (2.78%) User Experience
9 8 (2.22%) Clustering
10 7 (1.94%) Virtual Team
11 6 (1.67%) PKI
11 6 (1.67%) Replication
12 5 (1.39%) HACMP
12 5 (1.39%) Public Cloud
12 5 (1.39%) Video Conferencing
13 4 (1.11%) BYOD
13 4 (1.11%) Enterprise Software
Operating Systems
1 151 (41.94%) Windows
2 102 (28.33%) Windows Server
3 67 (18.61%) Linux
4 59 (16.39%) Windows Server 2008
5 42 (11.67%) Windows Server 2012
6 32 (8.89%) Windows 10
7 29 (8.06%) Windows 7
8 25 (6.94%) Unix
9 15 (4.17%) Red Hat Enterprise Linux
10 11 (3.06%) CentOS
10 11 (3.06%) Windows Server 2003
11 9 (2.50%) AIX
12 7 (1.94%) Ubuntu
13 5 (1.39%) Android
14 3 (0.83%) Mac OS X
15 2 (0.56%) HPUX
15 2 (0.56%) Solaris
15 2 (0.56%) Windows 2000
15 2 (0.56%) Windows Vista
15 2 (0.56%) Windows XP
Processes & Methodologies
1 231 (64.17%) ITIL
2 75 (20.83%) Change Management
3 65 (18.06%) Incident Management
3 65 (18.06%) Service Delivery
4 55 (15.28%) Service Management
5 50 (13.89%) Agile Software Development
6 41 (11.39%) Process Improvement
7 36 (10.00%) ITIL V3
8 35 (9.72%) PRINCE2
9 31 (8.61%) Root Cause Analysis
10 30 (8.33%) ITSM
10 30 (8.33%) Line Management
11 28 (7.78%) Coaching
11 28 (7.78%) DevOps
12 26 (7.22%) Project Management
13 25 (6.94%) Disaster Recovery
14 24 (6.67%) Migration
14 24 (6.67%) Network Management
15 23 (6.39%) Mentoring
15 23 (6.39%) Time Management
Programming Languages
1 52 (14.44%) PowerShell
2 41 (11.39%) SQL
3 17 (4.72%) Java
4 12 (3.33%) Shell Script
5 10 (2.78%) Perl
6 8 (2.22%) Ruby
7 6 (1.67%) Python
8 5 (1.39%) JavaScript
9 4 (1.11%) Bash Shell
10 3 (0.83%) C
10 3 (0.83%) C++
10 3 (0.83%) T-SQL
11 1 (0.28%) C#
11 1 (0.28%) FoxPro (VFP)
11 1 (0.28%) PHP
11 1 (0.28%) PL/SQL
11 1 (0.28%) VB
11 1 (0.28%) VBScript
Qualifications
1 32 (8.89%) Microsoft Certification
2 31 (8.61%) Cisco Certification
3 27 (7.50%) Degree
4 25 (6.94%) CCNP
5 22 (6.11%) Security Cleared
6 21 (5.83%) SC Cleared
7 19 (5.28%) MCSE
8 17 (4.72%) MCP
9 12 (3.33%) MCSA
10 11 (3.06%) ITIL Foundation Certificate
11 10 (2.78%) CCIE
12 9 (2.50%) CCNA
13 8 (2.22%) ITIL Certification
14 6 (1.67%) Computer Science Degree
14 6 (1.67%) Network+ Certification
14 6 (1.67%) VMware Certified Professional (VCP)
15 5 (1.39%) MCITP
15 5 (1.39%) VERITAS Certified Professional (VCP)
16 3 (0.83%) DV Cleared
17 2 (0.56%) CCDE
Quality Assurance & Compliance
1 79 (21.94%) SLA
2 21 (5.83%) QA
3 14 (3.89%) ISO/IEC 27001
4 8 (2.22%) PMO
5 7 (1.94%) COBIT
6 6 (1.67%) ISO/IEC 20000
7 4 (1.11%) GDPR
8 2 (0.56%) GxP
9 1 (0.28%) ISO 9001
9 1 (0.28%) PCI DSS
System Software
1 106 (29.44%) Active Directory
2 78 (21.67%) Hyper-V
3 70 (19.44%) VMware Infrastructure
4 24 (6.67%) VMware ESXi
5 12 (3.33%) vSphere
6 10 (2.78%) Virtual Machines
7 8 (2.22%) Docker
8 6 (1.67%) XenDesktop
9 5 (1.39%) Terminal Services
9 5 (1.39%) Tivoli Workload Scheduler
9 5 (1.39%) XenApp
10 3 (0.83%) Firmware
10 3 (0.83%) Microsoft App-V
10 3 (0.83%) Virtual Desktop
10 3 (0.83%) Virtual Servers
11 2 (0.56%) Forefront TMG
11 2 (0.56%) Oracle RAC
11 2 (0.56%) VMware Workstation
12 1 (0.28%) Microsoft Virtual Server
12 1 (0.28%) Squid
Systems Management
1 29 (8.06%) SCCM
2 23 (6.39%) SCOM
3 13 (3.61%) vCenter Server
4 12 (3.33%) SCOrch
5 11 (3.06%) WSUS
6 9 (2.50%) Puppet
7 6 (1.67%) Backup Exec
7 6 (1.67%) PowerCLI
7 6 (1.67%) vMotion
8 5 (1.39%) Ansible
8 5 (1.39%) IBM BigFix
8 5 (1.39%) Nagios
8 5 (1.39%) Netcool
8 5 (1.39%) Netcool/OMNIbus
8 5 (1.39%) OPNET
8 5 (1.39%) Opscode Chef
8 5 (1.39%) Symantec Enterprise Vault
8 5 (1.39%) Terraform
8 5 (1.39%) Tivoli Configuration Manager
8 5 (1.39%) Tivoli Monitoring
Vendors
1 159 (44.17%) Microsoft
2 98 (27.22%) VMware
3 51 (14.17%) Cisco
4 39 (10.83%) Citrix
5 36 (10.00%) SolarWinds
6 34 (9.44%) Dell
7 33 (9.17%) Oracle
8 28 (7.78%) Red Hat
9 24 (6.67%) HP
10 19 (5.28%) Juniper
11 18 (5.00%) EqualLogic
11 18 (5.00%) NetApp
12 17 (4.72%) Palo Alto
13 13 (3.61%) IBM
14 12 (3.33%) CheckPoint
15 11 (3.06%) 3Com
15 11 (3.06%) Aruba
15 11 (3.06%) Symantec
16 9 (2.50%) CA
17 7 (1.94%) Nimsoft