Period
to 18 January 2022

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 January 2022 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
18 Jan 2022
Same period 2021 Same period 2020
Rank 290 252 228
Rank change year-on-year -38 -24 -19
Permanent jobs citing Problem Management 156 77 290
As % of all permanent jobs advertised in the South East 0.88% 0.78% 1.25%
As % of the Processes & Methodologies category 0.95% 0.85% 1.38%
Number of salaries quoted 80 56 199
10th Percentile £27,375 £31,000 £31,250
25th Percentile £38,625 £39,125 £36,250
Median annual salary (50th Percentile) £45,500 £47,500 £45,000
Median % change year-on-year -4.21% +5.56% -2.17%
75th Percentile £59,063 £56,000 £57,500
90th Percentile £75,000 £63,750 £65,000
England median annual salary £47,500 £45,500 £47,500
% change year-on-year +4.40% -4.21% +5.56%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 16,426 9,010 21,067
As % of all permanent IT jobs advertised in the South East 92.68% 91.70% 91.04%
Number of salaries quoted 11,266 7,294 17,165
10th Percentile £32,000 £31,250 £29,000
25th Percentile £41,250 £40,000 £37,000
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - +5.26%
75th Percentile £68,750 £65,000 £63,750
90th Percentile £80,000 £75,000 £76,250
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

Salary distribution for jobs citing Problem Management in the South East over the 6 months to 18 January 2022.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 18 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -35 76 £49,375 -11.83% 10
Hampshire -35 47 £38,500 -26.67% 6
Berkshire -3 44 £42,000 -32.80% 7
Buckinghamshire -39 23 £43,000 -23.21% 1
Surrey -58 18 £60,000 +41.18% 6
Oxfordshire -31 9 £75,000 - 2
West Sussex +4 8 £55,000 +7.32%
Kent -61 6 £40,500 +1.25% 3
Home Counties - 1 £80,000 -
Problem Management
England

For the 6 months to 18 January 2022, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Problem Management.

1 83 (53.21%) ITIL
2 68 (43.59%) SLA
3 61 (39.10%) Service Management
4 59 (37.82%) Incident Management
5 44 (28.21%) Change Management
6 42 (26.92%) Service Delivery
7 31 (19.87%) Finance
8 29 (18.59%) ITSM
8 29 (18.59%) Degree
8 29 (18.59%) Self-Motivation
9 28 (17.95%) Analytical Skills
9 28 (17.95%) Computer Science
10 27 (17.31%) Security Cleared
10 27 (17.31%) Analytics
10 27 (17.31%) Process Improvement
10 27 (17.31%) Social Skills
11 26 (16.67%) Microsoft
12 25 (16.03%) Windows
13 24 (15.38%) Telecoms
14 23 (14.74%) Law
14 23 (14.74%) Inclusion and Diversity
14 23 (14.74%) Trend Analysis
15 22 (14.10%) Site Reliability Engineering
15 22 (14.10%) Digital Banking
15 22 (14.10%) Banking
16 21 (13.46%) Bash
17 20 (12.82%) PaaS
17 20 (12.82%) Virtual Machines
18 19 (12.18%) WireMock
18 19 (12.18%) Spring Boot

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (12.18%) Cloud Foundry
1 19 (12.18%) Elasticsearch
1 19 (12.18%) GemFire
2 4 (2.56%) OpenStack
3 2 (1.28%) MS Exchange
Applications
1 10 (6.41%) Microsoft Excel
2 6 (3.85%) Microsoft Office
3 1 (0.64%) Siemens NX
Business Applications
1 2 (1.28%) Remedy ITSM
1 2 (1.28%) SAP S/4HANA
2 1 (0.64%) NetSuite
2 1 (0.64%) SAP SM
2 1 (0.64%) Teamcenter
Cloud Services
1 20 (12.82%) PaaS
2 19 (12.18%) AWS
2 19 (12.18%) GitHub
3 16 (10.26%) Microsoft 365
4 8 (5.13%) Power Platform
5 6 (3.85%) Azure
6 3 (1.92%) Google Workspace
7 2 (1.28%) SaaS
8 1 (0.64%) Azure Active Directory
8 1 (0.64%) Azure Cosmos DB
Communications & Networking
1 19 (12.18%) Calico
2 17 (10.90%) VPN
3 15 (9.62%) Firewall
4 10 (6.41%) BGP
5 9 (5.77%) OSPF
6 8 (5.13%) Intrusion Detection
6 8 (5.13%) Network Security
7 7 (4.49%) DNS
7 7 (4.49%) IPsec
8 5 (3.21%) Cisco IOS
8 5 (3.21%) DHCP
8 5 (3.21%) LAN
8 5 (3.21%) SAN
9 4 (2.56%) WAN
9 4 (2.56%) Wireless
10 2 (1.28%) Cisco ASA
10 2 (1.28%) HSDPA
10 2 (1.28%) HSUPA
10 2 (1.28%) HTTP
10 2 (1.28%) VLAN
Database & Business Intelligence
1 19 (12.18%) PostgreSQL
2 8 (5.13%) Power BI
3 7 (4.49%) Tableau
4 2 (1.28%) SQL Server
5 1 (0.64%) DB2
5 1 (0.64%) Metadata
5 1 (0.64%) SQL Server Integration Services
5 1 (0.64%) SQL Server Reporting Services
Development Applications
1 19 (12.18%) Cucumber
1 19 (12.18%) Git (software)
1 19 (12.18%) Gradle
1 19 (12.18%) gulp
1 19 (12.18%) Jenkins
1 19 (12.18%) Protractor
1 19 (12.18%) Selenium
1 19 (12.18%) Sonatype Nexus
2 1 (0.64%) Rational Rhapsody
General
1 31 (19.87%) Finance
2 28 (17.95%) Analytical Skills
3 27 (17.31%) Social Skills
4 24 (15.38%) Telecoms
5 23 (14.74%) Inclusion and Diversity
5 23 (14.74%) Law
6 22 (14.10%) Banking
7 15 (9.62%) Influencing Skills
8 12 (7.69%) Public Sector
9 8 (5.13%) Retail
10 3 (1.92%) Presentation Skills
11 2 (1.28%) Documentation Skills
11 2 (1.28%) Legal
11 2 (1.28%) Manufacturing
12 1 (0.64%) Automotive
12 1 (0.64%) Back Office
12 1 (0.64%) French Language
12 1 (0.64%) Games
12 1 (0.64%) German Language
12 1 (0.64%) Publishing
Job Titles
1 56 (35.90%) Analyst
2 22 (14.10%) Support Analyst
3 14 (8.97%) Incident Analyst
3 14 (8.97%) Incident Manager
4 13 (8.33%) Network Engineer
5 12 (7.69%) Cloud Engineer
6 10 (6.41%) Problem Analyst
6 10 (6.41%) Site Engineer
6 10 (6.41%) Site Reliability Engineer
7 9 (5.77%) IT Support
7 9 (5.77%) Major Incident Analyst
7 9 (5.77%) Major Incident Manager
8 8 (5.13%) Problem Manager
8 8 (5.13%) Senior Network Engineer
9 7 (4.49%) Business Support Analyst
9 7 (4.49%) Service Analyst
9 7 (4.49%) Service Manager
10 6 (3.85%) IT Manager
10 6 (3.85%) Network Security Engineer
10 6 (3.85%) Support Engineer
Libraries, Frameworks & Software Standards
1 19 (12.18%) AngularJS
1 19 (12.18%) Elastic Stack
1 19 (12.18%) J2EE
1 19 (12.18%) Kafka
1 19 (12.18%) Node.js
1 19 (12.18%) RabbitMQ
1 19 (12.18%) Spring
1 19 (12.18%) Spring Boot
1 19 (12.18%) Spring Integration
1 19 (12.18%) WireMock
2 1 (0.64%) 802.1X
2 1 (0.64%) LDAP
Miscellaneous
1 29 (18.59%) Self-Motivation
2 13 (8.33%) Management Information System
3 6 (3.85%) Data Centre
4 5 (3.21%) Video Conferencing
5 3 (1.92%) Data Protection Act
5 3 (1.92%) Smartphone
6 2 (1.28%) Clustering
6 2 (1.28%) FMCG
6 2 (1.28%) Replication
6 2 (1.28%) Smart Meter
6 2 (1.28%) Virtual Team
7 1 (0.64%) Cloud Native
7 1 (0.64%) CMDB
7 1 (0.64%) Enterprise Software
7 1 (0.64%) Greenfield Project
7 1 (0.64%) Housing Association
7 1 (0.64%) NHS
7 1 (0.64%) Social Network
Operating Systems
1 25 (16.03%) Windows
2 13 (8.33%) Windows 10
3 8 (5.13%) Mac OS X
4 6 (3.85%) Linux
5 4 (2.56%) Windows 7
6 3 (1.92%) Windows Server
7 2 (1.28%) Red Hat Enterprise Linux
7 2 (1.28%) Solaris
8 1 (0.64%) Unix
Processes & Methodologies
1 83 (53.21%) ITIL
2 61 (39.10%) Service Management
3 59 (37.82%) Incident Management
4 44 (28.21%) Change Management
5 42 (26.92%) Service Delivery
6 29 (18.59%) ITSM
7 28 (17.95%) Computer Science
8 27 (17.31%) Analytics
8 27 (17.31%) Process Improvement
9 23 (14.74%) Trend Analysis
10 22 (14.10%) Digital Banking
10 22 (14.10%) Site Reliability Engineering
11 19 (12.18%) Dashboard Development
11 19 (12.18%) Service-Level Objective
11 19 (12.18%) SOLID
11 19 (12.18%) TDD
11 19 (12.18%) User Stories
12 18 (11.54%) Service Design
13 17 (10.90%) Continuous Improvement
13 17 (10.90%) Servant Leadership
Programming Languages
1 21 (13.46%) Bash
2 19 (12.18%) Java
2 19 (12.18%) JavaScript
2 19 (12.18%) Python
3 17 (10.90%) Go
3 17 (10.90%) Ruby
4 4 (2.56%) SQL
5 2 (1.28%) C
5 2 (1.28%) C++
5 2 (1.28%) Perl
5 2 (1.28%) Tcl
6 1 (0.64%) PowerShell
Qualifications
1 29 (18.59%) Degree
2 27 (17.31%) Security Cleared
3 19 (12.18%) OCP
3 19 (12.18%) Oracle Certification
4 18 (11.54%) Computer Science Degree
5 16 (10.26%) ITIL Foundation Certificate
6 14 (8.97%) ITIL Certification
6 14 (8.97%) SC Cleared
7 10 (6.41%) DBS Check
8 8 (5.13%) DV Cleared
9 6 (3.85%) Cisco Certification
10 4 (2.56%) CCNP
10 4 (2.56%) Microsoft Certification
11 3 (1.92%) CCNA
12 2 (1.28%) Master's Degree
12 2 (1.28%) PhD
13 1 (0.64%) A+ Certification
13 1 (0.64%) ISO 27001 Lead Auditor
13 1 (0.64%) MCSA
13 1 (0.64%) MCSE
Quality Assurance & Compliance
1 68 (43.59%) SLA
2 3 (1.92%) Cyber Essentials
3 2 (1.28%) ISO/IEC 27001
4 1 (0.64%) GDPR
4 1 (0.64%) HL7
4 1 (0.64%) IFRS
4 1 (0.64%) ISO/IEC 20000
4 1 (0.64%) Sarbanes-Oxley
System Software
1 20 (12.82%) Virtual Machines
2 16 (10.26%) Active Directory
3 7 (4.49%) VMware Infrastructure
4 5 (3.21%) VMware Server
5 1 (0.64%) Firmware
5 1 (0.64%) Microsoft Virtual Server
5 1 (0.64%) NDS
5 1 (0.64%) Sendmail
5 1 (0.64%) Virtual Servers
Systems Management
1 19 (12.18%) Ansible
1 19 (12.18%) Grafana
1 19 (12.18%) Kibana
1 19 (12.18%) Kubernetes
1 19 (12.18%) Opscode Chef
2 8 (5.13%) SCCM
3 4 (2.56%) SCSM
4 2 (1.28%) FlexNet
4 2 (1.28%) Puppet
5 1 (0.64%) HP SiteScope
5 1 (0.64%) McAfee ePO
5 1 (0.64%) Microsoft Clustering
5 1 (0.64%) SCOM
5 1 (0.64%) Terraform
5 1 (0.64%) Tivoli
Vendors
1 26 (16.67%) Microsoft
2 19 (12.18%) Oracle
3 17 (10.90%) PayPal
4 15 (9.62%) Remedy
5 12 (7.69%) Cisco
6 11 (7.05%) Palo Alto
7 10 (6.41%) NEC
7 10 (6.41%) Northgate
7 10 (6.41%) VMware
8 6 (3.85%) Citrix
8 6 (3.85%) HP
8 6 (3.85%) Meraki
8 6 (3.85%) SolarWinds
9 5 (3.21%) Apple
9 5 (3.21%) Dell
9 5 (3.21%) New Relic
9 5 (3.21%) Zscaler
10 4 (2.56%) Juniper
10 4 (2.56%) ServiceNow
11 3 (1.92%) Red Hat