Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > South East
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 163 247 262
Rank change year-on-year +84 +15 -14
Permanent jobs citing Problem Management 579 379 437
As % of all permanent IT jobs advertised in the South East 1.99% 1.30% 1.24%
As % of the Processes & Methodologies category 2.21% 1.46% 1.39%
Number of salaries quoted 444 317 391
South East median annual salary £50,000 £37,500 £44,000
Median salary % change year-on-year +33.33% -14.77% -2.22%
10th Percentile £36,250 £22,000 £27,500
90th Percentile £72,500 £66,000 £65,000
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26,149 26,007 31,380
As % of all permanent IT jobs advertised in the South East 89.80% 89.50% 89.24%
Number of salaries quoted 21,570 21,443 26,131
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,500 £27,000 £27,500
90th Percentile £71,250 £68,750 £68,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Problem Management
Job Vacancy Trend in the South East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Problem Management in the South East

Problem Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the South East.

Salary trend for Problem Management in the South East

Problem Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Problem Management in the South East over the 6 months to 23 October 2018.

Salary histogram for Problem Management in the South East

Problem Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the South East region over the 6 months to 23 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +97 298 £52,500 +5.00% 10
Berkshire +111 245 £52,750 -4.09% 8
Hampshire -17 125 £65,000 +106.35% 4
Surrey +63 82 £45,000 -12.20% 7
West Sussex +19 37 £45,000 +73.08% 3
Buckinghamshire -6 27 £45,000 +39.53% 1
Kent +30 26 £40,500 +8.00% 1
Oxfordshire +1 26 £67,500 +58.82% 1
East Sussex -28 8 £75,250 +76.02%
Middlesex -12 4 £31,500 -10.00%
Problem Management
England

For the 6 months to 23 October 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Problem Management.

1 295 (50.95%) Incident Management
2 264 (45.60%) ITIL
3 215 (37.13%) Service Management
3 215 (37.13%) Root Cause Analysis
4 178 (30.74%) Windows
5 175 (30.22%) Microsoft
6 148 (25.56%) Logistics
7 145 (25.04%) Linux
8 138 (23.83%) Active Directory
9 136 (23.49%) Windows Server
10 129 (22.28%) Problem-Solving
11 128 (22.11%) SQL Server
12 119 (20.55%) Oracle
13 107 (18.48%) IIS
14 100 (17.27%) ServiceNow
15 95 (16.41%) SLA
16 84 (14.51%) Agile Software Development
17 83 (14.34%) VMware
18 79 (13.64%) Microsoft Azure
19 78 (13.47%) Private Cloud
20 77 (13.30%) BMC
20 77 (13.30%) SQL
21 75 (12.95%) Degree
22 72 (12.44%) Analytical Skills
23 71 (12.26%) VMware Infrastructure
24 69 (11.92%) Middleware
25 65 (11.23%) ITIL V3
26 62 (10.71%) Unix
27 60 (10.36%) Finance
28 59 (10.19%) Change Management

Problem Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (18.48%) IIS
2 37 (6.39%) WebLogic
3 20 (3.45%) JBoss
3 20 (3.45%) MQSeries
4 16 (2.76%) SharePoint
5 15 (2.59%) MS Exchange
6 6 (1.04%) Exchange Server 2010
7 4 (0.69%) BizTalk Server
7 4 (0.69%) Oracle Workflow
7 4 (0.69%) Skype for Business
8 3 (0.52%) Exchange Server 2013
8 3 (0.52%) NetWeaver
8 3 (0.52%) SharePoint 2013
8 3 (0.52%) Tomcat
8 3 (0.52%) WebSphere
9 2 (0.35%) Apache
10 1 (0.17%) Apache Spark
10 1 (0.17%) Confluence
10 1 (0.17%) Exchange Server 2007
10 1 (0.17%) WebSphere Application Server
Applications
1 25 (4.32%) Microsoft Office
2 24 (4.15%) Microsoft Excel
3 6 (1.04%) Microsoft PowerPoint
3 6 (1.04%) Microsoft Project
3 6 (1.04%) MS Visio
Business Applications
1 5 (0.86%) Dynamics AX
2 4 (0.69%) Dynamics CRM
2 4 (0.69%) Scribe Insight
3 3 (0.52%) Oracle ERP
4 2 (0.35%) SAP ERP
4 2 (0.35%) SAP Forecasting and Replenishment
4 2 (0.35%) SAP HCM
Cloud Services
1 79 (13.64%) Microsoft Azure
2 42 (7.25%) Amazon AWS
3 34 (5.87%) Office 365
4 26 (4.49%) PaaS
5 23 (3.97%) IaaS
6 8 (1.38%) Akamai
7 7 (1.21%) Cloudflare
7 7 (1.21%) Dynamics 365
7 7 (1.21%) SaaS
8 6 (1.04%) Cloud Computing
9 5 (0.86%) Amazon CloudWatch
9 5 (0.86%) GitHub
10 4 (0.69%) Scribe Online
11 2 (0.35%) Amazon EC2
11 2 (0.35%) Amazon Kinesis
11 2 (0.35%) Amazon S3
11 2 (0.35%) G Suite
11 2 (0.35%) Mimecast
12 1 (0.17%) AWS CloudFormation
12 1 (0.17%) Virtual Private Cloud
Communications & Networking
1 54 (9.33%) LAN
2 53 (9.15%) WAN
3 41 (7.08%) Firewall
4 36 (6.22%) Internet
5 35 (6.04%) TCP/IP
6 28 (4.84%) MPLS
6 28 (4.84%) VPN
7 22 (3.80%) Wi-Fi
8 20 (3.45%) Ethernet
9 19 (3.28%) VoIP
10 15 (2.59%) Intrusion Detection
11 11 (1.90%) DNS
12 10 (1.73%) DHCP
12 10 (1.73%) Wireless
13 9 (1.55%) Network Security
14 8 (1.38%) Skype
15 7 (1.21%) ATM
15 7 (1.21%) VLAN
16 6 (1.04%) CTI
16 6 (1.04%) SAN
Database & Business Intelligence
1 128 (22.11%) SQL Server
2 35 (6.04%) Oracle Reports
3 29 (5.01%) Oracle Database
4 26 (4.49%) Oracle Database 11g
5 24 (4.15%) Oracle Database 12c
6 20 (3.45%) SQL Server 2008
7 15 (2.59%) Apache Cassandra
7 15 (2.59%) RDBMS
7 15 (2.59%) Relational Database
8 14 (2.42%) DB2
9 13 (2.25%) Oracle Exadata
10 10 (1.73%) Data Warehouse
10 10 (1.73%) IBM InfoSphere
11 7 (1.21%) Amazon RDS
12 6 (1.04%) SQL Server Reporting Services
13 4 (0.69%) Hadoop
13 4 (0.69%) Power BI
13 4 (0.69%) SQL Server Integration Services
14 3 (0.52%) SAP BW
14 3 (0.52%) SAP HANA
Development Applications
1 12 (2.07%) JIRA
2 11 (1.90%) Jenkins
3 10 (1.73%) Git (software)
4 4 (0.69%) Oracle Forms
4 4 (0.69%) Team Foundation Server
5 3 (0.52%) Rational Rhapsody
6 1 (0.17%) GitLab
6 1 (0.17%) Maven
6 1 (0.17%) Visual Studio
6 1 (0.17%) Visual Studio Team System
General
1 60 (10.36%) Finance
2 25 (4.32%) Back Office
3 24 (4.15%) Retail
4 17 (2.94%) Telecoms
5 14 (2.42%) Banking
6 7 (1.21%) Legal
7 3 (0.52%) Advertising
8 2 (0.35%) Manufacturing
9 1 (0.17%) Automotive
9 1 (0.17%) Publishing
Job Titles
1 135 (23.32%) Analyst
2 56 (9.67%) Problem Manager
3 52 (8.98%) DBA
3 52 (8.98%) Infrastructure Engineer
4 50 (8.64%) Service Manager
4 50 (8.64%) Support Analyst
5 43 (7.43%) Administrator
6 39 (6.74%) Delivery Manager
6 39 (6.74%) Incident Manager
7 31 (5.35%) IT Analyst
8 30 (5.18%) IT Manager
8 30 (5.18%) Network Engineer
9 28 (4.84%) Major Incident Manager
10 26 (4.49%) Applications Support
10 26 (4.49%) SOC Analyst
11 25 (4.32%) Incident and Problem Manager
12 24 (4.15%) Operations Manager
12 24 (4.15%) Security Analyst
13 23 (3.97%) IT Security Analyst
13 23 (3.97%) Oracle DBA
Libraries, Frameworks & Software Standards
1 69 (11.92%) Middleware
2 20 (3.45%) .NET
3 18 (3.11%) ASP.NET
4 17 (2.94%) Oracle Fusion
5 12 (2.07%) Web Services
6 5 (0.86%) .NET Framework
6 5 (0.86%) SOAP
6 5 (0.86%) WCF
7 4 (0.69%) AngularJS
7 4 (0.69%) ASP.NET Web API
7 4 (0.69%) jQuery
7 4 (0.69%) JSON
7 4 (0.69%) Oracle GoldenGate
7 4 (0.69%) React
7 4 (0.69%) REST
7 4 (0.69%) XML
8 3 (0.52%) Kafka
8 3 (0.52%) SAP Fiori
9 2 (0.35%) RabbitMQ
10 1 (0.17%) Apache CXF
Miscellaneous
1 78 (13.47%) Private Cloud
2 72 (12.44%) Analytical Skills
3 42 (7.25%) Management Information System
4 27 (4.66%) PMI
5 26 (4.49%) Security Operations Centre
6 23 (3.97%) Computer Science
7 21 (3.63%) Virtual Team
8 15 (2.59%) Self-Motivation
9 13 (2.25%) Data Centre
9 13 (2.25%) Oracle Exalytics
10 11 (1.90%) HACMP
10 11 (1.90%) PKI
11 10 (1.73%) Replication
12 8 (1.38%) Fintech
13 6 (1.04%) Video Conferencing
13 6 (1.04%) Wiki
14 5 (0.86%) e-Learning
15 4 (0.69%) Clustering
15 4 (0.69%) Mobile App
16 3 (0.52%) Smartphone
Operating Systems
1 178 (30.74%) Windows
2 145 (25.04%) Linux
3 136 (23.49%) Windows Server
4 62 (10.71%) Unix
5 35 (6.04%) Red Hat Enterprise Linux
6 28 (4.84%) Windows Server 2012
7 25 (4.32%) AIX
8 23 (3.97%) Windows Server 2008
9 21 (3.63%) Solaris
10 8 (1.38%) HPUX
11 6 (1.04%) Windows 7
12 4 (0.69%) Ubuntu
13 3 (0.52%) Windows 10
14 1 (0.17%) CentOS
14 1 (0.17%) Mac OS
14 1 (0.17%) Mac OS X
14 1 (0.17%) MVS
14 1 (0.17%) Windows 8
14 1 (0.17%) Windows NT
14 1 (0.17%) Windows Server 2003
Processes & Methodologies
1 295 (50.95%) Incident Management
2 264 (45.60%) ITIL
3 215 (37.13%) Root Cause Analysis
3 215 (37.13%) Service Management
4 148 (25.56%) Logistics
5 129 (22.28%) Problem-Solving
6 84 (14.51%) Agile Software Development
7 65 (11.23%) ITIL V3
8 59 (10.19%) Change Management
9 57 (9.84%) Project Management
10 55 (9.50%) DevOps
11 53 (9.15%) Infrastructure Engineering
11 53 (9.15%) ITSM
12 52 (8.98%) Service Delivery
13 49 (8.46%) Information Security
13 49 (8.46%) Trend Analysis
14 40 (6.91%) Performance Tuning
15 39 (6.74%) Continuous Improvement
16 37 (6.39%) Stakeholder Management
17 36 (6.22%) Waterfall
Programming Languages
1 77 (13.30%) SQL
2 30 (5.18%) Shell Script
3 19 (3.28%) C#
3 19 (3.28%) PowerShell
4 16 (2.76%) C
5 10 (1.73%) Korn
6 7 (1.21%) Bash Shell
6 7 (1.21%) Java
6 7 (1.21%) PL/SQL
7 5 (0.86%) JavaScript
7 5 (0.86%) Python
8 4 (0.69%) VB.NET
9 3 (0.52%) Perl
9 3 (0.52%) Ruby
9 3 (0.52%) VB
9 3 (0.52%) VBA
Qualifications
1 75 (12.95%) Degree
2 33 (5.70%) ITIL Certification
3 29 (5.01%) Microsoft Certification
4 27 (4.66%) PMI Certification
5 26 (4.49%) MCSE
5 26 (4.49%) SANS
6 23 (3.97%) Cisco Certification
7 22 (3.80%) CISSP
7 22 (3.80%) ITIL Foundation Certificate
8 21 (3.63%) CCSA
8 21 (3.63%) Security Cleared
9 19 (3.28%) SC Cleared
10 16 (2.76%) CCNA
11 10 (1.73%) CompTIA Security+
12 9 (1.55%) CCNP
13 7 (1.21%) CEH
14 6 (1.04%) JNCIA
14 6 (1.04%) MCITP
15 5 (0.86%) Computer Science Degree
15 5 (0.86%) MCP
Quality Assurance & Compliance
1 95 (16.41%) SLA
2 43 (7.43%) ISO/IEC 27001
3 20 (3.45%) QA
4 12 (2.07%) GDPR
4 12 (2.07%) PCI DSS
5 10 (1.73%) Cyber Essentials
6 8 (1.38%) ISO/IEC 20000
7 4 (0.69%) COBIT
7 4 (0.69%) Data Quality
8 3 (0.52%) HL7
8 3 (0.52%) PMO
9 2 (0.35%) Cyber Essentials PLUS
System Software
1 138 (23.83%) Active Directory
2 71 (12.26%) VMware Infrastructure
3 57 (9.84%) Hyper-V
4 44 (7.60%) VMware ESXi
5 23 (3.97%) Virtual Machines
6 12 (2.07%) vSphere
7 10 (1.73%) Veritas Cluster Server
8 9 (1.55%) Docker
9 4 (0.69%) Oracle RAC
9 4 (0.69%) Virtual Desktop
10 2 (0.35%) Terminal Services
10 2 (0.35%) VMware Server
10 2 (0.35%) XenApp
10 2 (0.35%) XenDesktop
11 1 (0.17%) EMC RecoverPoint
11 1 (0.17%) Firmware
11 1 (0.17%) ProxySG
11 1 (0.17%) Sendmail
11 1 (0.17%) Tivoli Workload Scheduler
11 1 (0.17%) vCloud
Systems Management
1 42 (7.25%) vCenter Server
2 33 (5.70%) Oracle Enterprise Manager
3 26 (4.49%) Puppet
4 25 (4.32%) SCOM
5 18 (3.11%) SCCM
6 14 (2.42%) Ansible
7 13 (2.25%) Cisco IPCC
8 11 (1.90%) Tivoli
9 10 (1.73%) Tivoli Storage Manager
10 8 (1.38%) Kubernetes
11 4 (0.69%) Data Guard
12 3 (0.52%) Failover Clustering
13 2 (0.35%) Backup Exec
13 2 (0.35%) EMC NetWorker
13 2 (0.35%) Microsoft Clustering
13 2 (0.35%) NetBackup
13 2 (0.35%) Netcool
13 2 (0.35%) Opscode Chef
13 2 (0.35%) SCOrch
14 1 (0.17%) Netcool/OMNIbus
Vendors
1 175 (30.22%) Microsoft
2 119 (20.55%) Oracle
3 100 (17.27%) ServiceNow
4 83 (14.34%) VMware
5 77 (13.30%) BMC
6 54 (9.33%) Cisco
7 48 (8.29%) SolarWinds
8 39 (6.74%) Red Hat
9 37 (6.39%) Riverbed
10 36 (6.22%) IBM
11 18 (3.11%) Citrix
11 18 (3.11%) HP
12 16 (2.76%) TOWER Software
13 15 (2.59%) Zscaler
14 13 (2.25%) Aruba
14 13 (2.25%) CheckPoint
15 12 (2.07%) McAfee
16 11 (1.90%) EMC
17 10 (1.73%) Veritas
18 9 (1.55%) SAP