The median annual salary for a Service Analyst was £23,500 in advertised job vacancies in the South East during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England / South East
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 182 207 201
Rank change year-on-year +25 -6  
Permanent jobs requiring a Service Analyst 250 267 325
As % of all permanent IT jobs advertised in the South East 1.71% 1.45% 1.54%
As % of the Job Titles category 1.77% 1.49% 1.59%
Number of salaries quoted 172 247 269
Median salary £23,500 £25,000 £25,000
Median salary % change year-on-year -6.00% -  
90% offered a salary of more than £19,000 £19,600 £19,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £23,500 £24,000 £25,000
% change year-on-year -2.08% -4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14137 17911 20464
As % of all permanent IT job vacancies advertised in the South East 96.62% 96.96% 97.12%
Number of salaries quoted 11842 15249 16693
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the South East.

Salary trend for Service Analyst in the South East

Service Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Analyst in the South East over the 3 months to 27 June 2017.

Salary histogram for Service Analyst in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +54 89 £25,500 -3.77% 4
Buckinghamshire +37 63 £19,125 -5.62% 5
Hampshire +19 46 £23,500 +11.90% 3
Berkshire +9 21 £25,000 -50.00% 4
Kent -10 10 £23,000 -34.28% 3
West Sussex -1 6 £32,000 +16.36% 2
East Sussex -5 6 £40,000 +60.00%
Oxfordshire +6 5 £20,000 -12.08% 1
Middlesex +5 4 £22,500 -2.17%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 27 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Analyst in the job title.

1 280 (57.03%) Windows
2 195 (39.71%) Microsoft Office
3 192 (39.10%) Microsoft
4 173 (35.23%) Active Directory
5 168 (34.22%) ITIL
6 142 (28.92%) Windows 7
7 130 (26.48%) Finance
8 117 (23.83%) SLA
9 105 (21.38%) MS Exchange
10 92 (18.74%) Citrix
11 74 (15.07%) VPN
12 69 (14.05%) Office 365
13 57 (11.61%) Microsoft Certification
13 57 (11.61%) Ticket Management
14 50 (10.18%) Back Office
15 48 (9.78%) Windows Server
16 44 (8.96%) Legal
17 42 (8.55%) Windows 8
18 38 (7.74%) Degree
18 38 (7.74%) Windows Server 2008
19 37 (7.54%) WAN
19 37 (7.54%) MCP
20 36 (7.33%) Exchange Server 2007
20 36 (7.33%) Windows Server 2012
21 35 (7.13%) SCCM
22 30 (6.11%) SQL
22 30 (6.11%) LAN
22 30 (6.11%) TCP/IP
23 29 (5.91%) VMware
24 28 (5.70%) MCDST

Service Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 105 (21.38%) MS Exchange
2 36 (7.33%) Exchange Server 2007
3 24 (4.89%) Exchange Server 2010
4 16 (3.26%) Exchange Server 2013
5 12 (2.44%) IBM Notes
6 10 (2.04%) SharePoint
7 5 (1.02%) Blackberry Enterprise Server
8 3 (0.61%) SharePoint 2010
8 3 (0.61%) Skype for Business
9 1 (0.20%) Confluence
9 1 (0.20%) IIS
9 1 (0.20%) JBoss
Applications
1 195 (39.71%) Microsoft Office
2 23 (4.68%) Microsoft Excel
3 6 (1.22%) MS Visio
4 2 (0.41%) Microsoft PowerPoint
Business Applications
1 9 (1.83%) SAP Oil and Gas
2 2 (0.41%) assyst
3 1 (0.20%) BASE24
3 1 (0.20%) Dynamics CRM
3 1 (0.20%) Remedy ITSM
Cloud Services
1 69 (14.05%) Office 365
2 10 (2.04%) Microsoft Azure
3 4 (0.81%) Azure Active Directory
4 2 (0.41%) OneDrive
Communications & Networking
1 74 (15.07%) VPN
2 37 (7.54%) WAN
3 30 (6.11%) LAN
3 30 (6.11%) TCP/IP
4 22 (4.48%) DNS
5 19 (3.87%) Internet
6 14 (2.85%) DHCP
6 14 (2.85%) Firewall
7 12 (2.44%) VoIP
8 8 (1.63%) VLAN
9 4 (0.81%) NAS
9 4 (0.81%) SAN
9 4 (0.81%) Wireless
10 3 (0.61%) Skype
10 3 (0.61%) Unified Communications
11 1 (0.20%) Intranet
11 1 (0.20%) Multicast
11 1 (0.20%) Unicast
Database & Business Intelligence
1 9 (1.83%) SQL Server
2 2 (0.41%) Relational Database
3 1 (0.20%) Data Warehouse
3 1 (0.20%) QlikView
3 1 (0.20%) SQL Server Reporting Services
Development Applications
1 12 (2.44%) JIRA
2 4 (0.81%) Jenkins
2 4 (0.81%) JUnit
2 4 (0.81%) NUnit
2 4 (0.81%) TestNG
3 2 (0.41%) Cucumber
3 2 (0.41%) Selenium
General
1 130 (26.48%) Finance
2 50 (10.18%) Back Office
3 44 (8.96%) Legal
4 11 (2.24%) Manufacturing
4 11 (2.24%) Retail
5 10 (2.04%) Marketing
6 9 (1.83%) Electronics
6 9 (1.83%) Telecoms
7 7 (1.43%) Billing
7 7 (1.43%) Front Office
7 7 (1.43%) Law
7 7 (1.43%) Publishing
8 5 (1.02%) Banking
9 3 (0.61%) Advertising
9 3 (0.61%) Dutch Language
9 3 (0.61%) German Language
9 3 (0.61%) Local Government
10 1 (0.20%) Corporate Banking
Libraries, Frameworks & Software Standards
1 8 (1.63%) REST
2 5 (1.02%) XML
3 4 (0.81%) Oracle Fusion
4 2 (0.41%) EDI
4 2 (0.41%) Web Services
5 1 (0.20%) Apache Camel
5 1 (0.20%) CSS
5 1 (0.20%) HTML
5 1 (0.20%) J2EE
5 1 (0.20%) SOAP
Miscellaneous
1 24 (4.89%) Blackberry
2 23 (4.68%) Computer Science
3 20 (4.07%) Analytical Skills
4 18 (3.67%) Driving Licence
5 11 (2.24%) Management Information System
6 9 (1.83%) Fintech
7 8 (1.63%) Client/Server
7 8 (1.63%) iPhone
8 6 (1.22%) Data Centre
8 6 (1.22%) Enterprise Storage
8 6 (1.22%) PMI
8 6 (1.22%) Virtual Team
9 4 (0.81%) Derivative
9 4 (0.81%) Replication
10 3 (0.61%) Equities
10 3 (0.61%) Fat Client
10 3 (0.61%) Fixed Income
10 3 (0.61%) Foreign Exchange (FX)
10 3 (0.61%) Thin Client
11 2 (0.41%) Smartphone
Operating Systems
1 280 (57.03%) Windows
2 142 (28.92%) Windows 7
3 48 (9.78%) Windows Server
4 42 (8.55%) Windows 8
5 38 (7.74%) Windows Server 2008
6 36 (7.33%) Windows Server 2012
7 24 (4.89%) Windows XP
8 18 (3.67%) Linux
9 14 (2.85%) Windows 10
10 13 (2.65%) Unix
11 8 (1.63%) Android
12 6 (1.22%) Mac OS X
12 6 (1.22%) Windows Server 2003
13 4 (0.81%) Windows 2000
14 3 (0.61%) Apple iOS
15 1 (0.20%) Windows Vista
Processes & Methodologies
1 168 (34.22%) ITIL
2 57 (11.61%) Ticket Management
3 27 (5.50%) ITSM
4 25 (5.09%) Agile Software Development
5 24 (4.89%) Service Management
6 21 (4.28%) Project Management
7 18 (3.67%) Incident Management
8 17 (3.46%) Business Analysis
9 15 (3.05%) User Acceptance Testing
10 14 (2.85%) Break/Fix
10 14 (2.85%) Business Intelligence
11 12 (2.44%) Problem Management
11 12 (2.44%) Test Scripting
12 11 (2.24%) Case Management
12 11 (2.24%) Document Management
12 11 (2.24%) Service Delivery
12 11 (2.24%) Virtual Environments
12 11 (2.24%) Workflow
13 10 (2.04%) BPR
13 10 (2.04%) Service Design
Programming Languages
1 30 (6.11%) SQL
2 13 (2.65%) C#
3 6 (1.22%) C
3 6 (1.22%) Java
4 5 (1.02%) C++
5 3 (0.61%) VBScript
6 1 (0.20%) Python
6 1 (0.20%) Tcl
Qualifications
1 57 (11.61%) Microsoft Certification
2 38 (7.74%) Degree
3 37 (7.54%) MCP
4 28 (5.70%) MCDST
5 21 (4.28%) ISEB
5 21 (4.28%) MCITP
5 21 (4.28%) SC Cleared
5 21 (4.28%) Security Cleared
6 17 (3.46%) HND
6 17 (3.46%) MCSE
7 14 (2.85%) A+ Certification
8 13 (2.65%) MCTS
9 12 (2.44%) Computer Science Degree
10 11 (2.24%) DBS Check
10 11 (2.24%) GNVQ
11 9 (1.83%) ITIL Certification
12 7 (1.43%) CCNA
12 7 (1.43%) Cisco Certification
13 6 (1.22%) PMI Certification
14 5 (1.02%) MCSA
Quality Assurance & Compliance
1 117 (23.83%) SLA
2 22 (4.48%) QA
3 4 (0.81%) PMO
4 3 (0.61%) BS25999
4 3 (0.61%) ISO/IEC 20000
4 3 (0.61%) ISO/IEC 27001
5 1 (0.20%) PCI DSS
System Software
1 173 (35.23%) Active Directory
2 26 (5.30%) Hyper-V
3 22 (4.48%) VMware Infrastructure
4 16 (3.26%) XenApp
5 8 (1.63%) VMware Workstation
6 5 (1.02%) BlackBerry Internet Service
7 4 (0.81%) KVM
7 4 (0.81%) Virtual Servers
8 1 (0.20%) vSphere
Systems Management
1 35 (7.13%) SCCM
2 8 (1.63%) Systems Management Server (SMS)
3 2 (0.41%) Microsoft Data Protection Manager
3 2 (0.41%) WSUS
4 1 (0.20%) Backup Exec
4 1 (0.20%) DameWare
Vendors
1 192 (39.10%) Microsoft
2 92 (18.74%) Citrix
3 29 (5.91%) VMware
4 19 (3.87%) Cisco
5 18 (3.67%) Apple
6 13 (2.65%) ServiceNow
7 12 (2.44%) Lotus
7 12 (2.44%) SAP
8 8 (1.63%) Dell
8 8 (1.63%) NetApp
8 8 (1.63%) Oracle
9 5 (1.02%) Avaya
9 5 (1.02%) HP
9 5 (1.02%) LANDesk
10 4 (0.81%) Remedy
10 4 (0.81%) Sophos
11 3 (0.61%) Dell Compellent
11 3 (0.61%) EqualLogic
11 3 (0.61%) Mitel
11 3 (0.61%) SolarWinds
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