The median annual salary for a Service Analyst was £24,500 in advertised job vacancies in the South East during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England / South East
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 179 186 203
Rank change year-on-year +7 +17  
Permanent jobs requiring a Service Analyst 248 332 310
As % of all permanent IT jobs advertised in the South East 1.66% 1.69% 1.49%
As % of the Job Titles category 1.71% 1.75% 1.53%
Number of salaries quoted 194 297 270
Median salary £24,500 £27,250 £23,000
Median salary % change year-on-year -10.09% +18.47%  
90% offered a salary of more than £20,075 £19,000 £19,500
10% offered a salary of more than £49,250 £57,500 £45,500
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14461 18972 20242
As % of all permanent IT job vacancies advertised in the South East 96.51% 96.73% 97.03%
Number of salaries quoted 12087 16175 16324
Median salary £43,000 £42,500 £42,500
Median salary % change year-on-year +1.17% -  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Service Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the South East

Service Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the South East.

Salary trend for Service Analyst in the South East

Service Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Analyst in the South East over the 3 months to 30 March 2017.

Salary histogram for Service Analyst in the South East

Service Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +67 108 £26,000 +6.12% 4
Buckinghamshire +16 39 £24,500 -2.00% 6
Berkshire -5 33 £22,500 -47.05% 6
Hampshire +12 31 £21,500 +13.15% 3
West Sussex +5 19 £30,750 +6.03%
Oxfordshire +1 12 £26,000 +16.85% 2
East Sussex +5 4 £33,750 +35.00%
Kent -20 2 £22,750 -35.00% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 30 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Analyst in the job title.

1 214 (48.42%) Windows
2 174 (39.37%) Microsoft
3 160 (36.20%) Active Directory
4 151 (34.16%) MS Office
5 144 (32.58%) ITIL
6 109 (24.66%) MS Excel
7 107 (24.21%) Finance
8 106 (23.98%) Windows 7
9 95 (21.49%) SLA
10 77 (17.42%) MS Exchange
11 58 (13.12%) Citrix
12 52 (11.76%) Windows Server
13 44 (9.95%) Office 365
14 42 (9.50%) Exchange Server 2007
14 42 (9.50%) ITSM
15 40 (9.05%) VPN
15 40 (9.05%) SCCM
16 38 (8.60%) Cisco
17 33 (7.47%) Degree
18 31 (7.01%) Windows 8
19 30 (6.79%) Analytical Skills
20 29 (6.56%) SQL
20 29 (6.56%) Project Management
21 28 (6.33%) VMware
22 27 (6.11%) Windows Server 2008
22 27 (6.11%) Service Management
22 27 (6.11%) Microsoft Certification
22 27 (6.11%) Blackberry
23 26 (5.88%) SharePoint
24 25 (5.66%) SAP

Service Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (17.42%) MS Exchange
2 42 (9.50%) Exchange Server 2007
3 26 (5.88%) SharePoint
4 17 (3.85%) Exchange Server 2010
5 12 (2.71%) IBM Notes
6 9 (2.04%) SharePoint 2010
7 7 (1.58%) Exchange Server 2013
8 5 (1.13%) Blackberry Enterprise Server
8 5 (1.13%) Skype for Business
9 1 (0.23%) Confluence
9 1 (0.23%) Exchange Server 2003
9 1 (0.23%) IIS
9 1 (0.23%) Oracle Workflow
Applications
1 151 (34.16%) MS Office
2 109 (24.66%) MS Excel
3 5 (1.13%) MS Visio
4 4 (0.90%) MS PowerPoint
5 3 (0.68%) Adobe Creative Suite
6 1 (0.23%) InfoPath
Business Applications
1 10 (2.26%) SAP Oil and Gas
2 1 (0.23%) Oracle BPM
2 1 (0.23%) Oracle ERP
2 1 (0.23%) Oracle Payables
Cloud Services
1 44 (9.95%) Office 365
2 5 (1.13%) Microsoft Azure
3 4 (0.90%) SaaS
4 2 (0.45%) OneDrive
5 1 (0.23%) Amazon AWS
Communications & Networking
1 40 (9.05%) VPN
2 20 (4.52%) LAN
3 18 (4.07%) Internet
3 18 (4.07%) TCP/IP
3 18 (4.07%) VoIP
4 17 (3.85%) WAN
5 14 (3.17%) DNS
6 10 (2.26%) DHCP
7 6 (1.36%) Wireless
8 5 (1.13%) Firewall
8 5 (1.13%) Skype
9 4 (0.90%) Cisco ASA
9 4 (0.90%) NAS
9 4 (0.90%) SAN
9 4 (0.90%) SMTP
10 3 (0.68%) ADSL
10 3 (0.68%) Cisco PIX
10 3 (0.68%) IPsec
10 3 (0.68%) MPLS
10 3 (0.68%) Wi-Fi
Database & Business Intelligence
1 4 (0.90%) SQL Server
2 2 (0.45%) Relational Database
3 1 (0.23%) Data Warehouse
3 1 (0.23%) Oracle BI EE
3 1 (0.23%) SQL Server Reporting Services
Development Applications
1 17 (3.85%) JIRA
2 6 (1.36%) JUnit
2 6 (1.36%) NUnit
2 6 (1.36%) TestNG
3 5 (1.13%) Jenkins
4 2 (0.45%) Cucumber
4 2 (0.45%) Selenium
5 1 (0.23%) HP UFT
General
1 107 (24.21%) Finance
2 20 (4.52%) Back Office
3 14 (3.17%) Manufacturing
3 14 (3.17%) Telecoms
4 11 (2.49%) Legal
5 10 (2.26%) Electronics
5 10 (2.26%) Marketing
6 8 (1.81%) Law
6 8 (1.81%) Retail
7 7 (1.58%) Front Office
8 3 (0.68%) Banking
9 2 (0.45%) Advertising
9 2 (0.45%) Local Government
9 2 (0.45%) Publishing
10 1 (0.23%) Billing
10 1 (0.23%) Financial Institution
Libraries, Frameworks & Software Standards
1 5 (1.13%) Software Packaging
2 4 (0.90%) Oracle Fusion
2 4 (0.90%) Web Services
3 3 (0.68%) REST
4 2 (0.45%) EDI
5 1 (0.23%) COM
5 1 (0.23%) CSS
5 1 (0.23%) HTML
5 1 (0.23%) XML
Miscellaneous
1 30 (6.79%) Analytical Skills
2 27 (6.11%) Blackberry
3 12 (2.71%) Chip and PIN
3 12 (2.71%) Computer Science
4 8 (1.81%) Client/Server
4 8 (1.81%) Management Information System
4 8 (1.81%) PMI
5 7 (1.58%) Data Centre
5 7 (1.58%) Virtual Team
6 6 (1.36%) Fintech
7 5 (1.13%) Enterprise Storage
7 5 (1.13%) iPad
7 5 (1.13%) iPhone
7 5 (1.13%) Smartphone
8 4 (0.90%) Data Protection Act
8 4 (0.90%) Freedom of Information
9 3 (0.68%) Digital Media
9 3 (0.68%) Fat Client
9 3 (0.68%) Thin Client
10 2 (0.45%) AS400
Operating Systems
1 214 (48.42%) Windows
2 106 (23.98%) Windows 7
3 52 (11.76%) Windows Server
4 31 (7.01%) Windows 8
5 27 (6.11%) Windows Server 2008
6 24 (5.43%) Windows Server 2012
7 20 (4.52%) Windows 10
8 19 (4.30%) Linux
9 15 (3.39%) Unix
10 14 (3.17%) Windows XP
11 9 (2.04%) Apple iOS
12 4 (0.90%) Mac OS X
12 4 (0.90%) Windows Server 2003
13 2 (0.45%) Android
13 2 (0.45%) Windows Vista
Processes & Methodologies
1 144 (32.58%) ITIL
2 42 (9.50%) ITSM
3 29 (6.56%) Project Management
4 27 (6.11%) Service Management
5 24 (5.43%) Incident Management
6 23 (5.20%) ITIL V3
7 22 (4.98%) Business Analysis
8 21 (4.75%) Ticket Management
9 20 (4.52%) Agile Software Development
9 20 (4.52%) Service Delivery
9 20 (4.52%) Workflow
10 16 (3.62%) Business Intelligence
10 16 (3.62%) Workflow Management
11 15 (3.39%) Problem Management
12 12 (2.71%) Asset Management
12 12 (2.71%) CAD
12 12 (2.71%) Programme Management
13 11 (2.49%) Continuous Improvement
14 10 (2.26%) Digital Marketing
14 10 (2.26%) Service Design
Programming Languages
1 29 (6.56%) SQL
2 17 (3.85%) C
3 11 (2.49%) C#
4 7 (1.58%) C++
4 7 (1.58%) Java
5 1 (0.23%) Python
5 1 (0.23%) Tcl
5 1 (0.23%) VB
Qualifications
1 33 (7.47%) Degree
2 27 (6.11%) Microsoft Certification
3 22 (4.98%) MCP
4 15 (3.39%) ISEB
4 15 (3.39%) MCSE
5 14 (3.17%) ITIL Certification
6 11 (2.49%) Cisco Certification
6 11 (2.49%) MCSA
7 10 (2.26%) MCDST
8 8 (1.81%) CCNA
8 8 (1.81%) PMI Certification
9 6 (1.36%) DBS Check
9 6 (1.36%) HND
10 5 (1.13%) MCITP
10 5 (1.13%) Security Cleared
11 4 (0.90%) A+ Certification
11 4 (0.90%) CCENT
11 4 (0.90%) ISTQB
12 3 (0.68%) CCNP
12 3 (0.68%) SC Cleared
Quality Assurance & Compliance
1 95 (21.49%) SLA
2 16 (3.62%) QA
3 9 (2.04%) PMO
4 1 (0.23%) ISO 9001
4 1 (0.23%) ISO/IEC 27001
4 1 (0.23%) ISO22301
System Software
1 160 (36.20%) Active Directory
2 24 (5.43%) VMware Infrastructure
3 16 (3.62%) Hyper-V
4 15 (3.39%) XenApp
5 5 (1.13%) BlackBerry Internet Service
6 4 (0.90%) IMail Server
6 4 (0.90%) KVM
6 4 (0.90%) Virtual Servers
7 2 (0.45%) VMware Workstation
8 1 (0.23%) vSphere
8 1 (0.23%) XenDesktop
Systems Management
1 40 (9.05%) SCCM
2 5 (1.13%) Systems Management Server (SMS)
3 3 (0.68%) FortiGate
4 2 (0.45%) Backup Exec
4 2 (0.45%) Microsoft Data Protection Manager
4 2 (0.45%) WSUS
5 1 (0.23%) DameWare
5 1 (0.23%) OVSD
Vendors
1 174 (39.37%) Microsoft
2 58 (13.12%) Citrix
3 38 (8.60%) Cisco
4 28 (6.33%) VMware
5 25 (5.66%) SAP
6 16 (3.62%) ServiceNow
7 13 (2.94%) Polycom
8 12 (2.71%) Lotus
8 12 (2.71%) RedPrairie
9 11 (2.49%) Remedy
10 9 (2.04%) Dell
10 9 (2.04%) LANDesk
10 9 (2.04%) Oracle
11 8 (1.81%) Avaya
12 6 (1.36%) NetApp
13 5 (1.13%) Dell Compellent
14 4 (0.90%) CheckPoint
14 4 (0.90%) Juniper
14 4 (0.90%) Nokia
14 4 (0.90%) Sophos
Hampshire
Tria Recruitment
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 1 hour ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 4 hours ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Competitive rate
Posted: 21 hours ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Competitive rate
Posted: 21 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 2 hours ago
Woking, Surrey
Involved Solutions Ltd
Salary: £30000 per annum
Posted: 2 days ago
Surrey
CCA Recruitment
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £21500 - £26000 per annum
Posted: 2 days ago
Reading, Berkshire
Colston Consulting
Salary: £24000 - £26000 per annum, Benefits Benefits
Posted: 6 days ago
Kent
Aesica Pharmaceuticals
Salary: Competitive
Posted: 6 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum + ben+on call allow
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Unspecified Competitive rate
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £38,000 to £49,000 per annum + 5% bonus + 29 days holiday + pensi
Posted: 20 hours ago
South East
Experis Ltd
Salary: £45000.00 per annum + Bonus & Benefits
Posted: 2 days ago
Wokingham
Venturi
Salary: £45000 - £55000 per annum + bonus and benefits
Posted: 13 days ago
Reading
Deerfoot IT Resources Ltd
Salary: £18000 - £22323 per annum + Benefits
Posted: 15 days ago
Wokingham
Venturi
Salary: £45000 - £55000 per annum + bonus + full benefits
Posted: 13 days ago
Farnborough
Mint
Salary: £45000 - £50000 per annum
Posted: 23 days ago
Southampton , Hampshire
PS Computer Services
Salary: £45,000 - £60,000 per year
Posted: 27 days ago
Wokingham
Venturi
Salary: £20000.00 - £24000.00 per annum + bonus and full benefits
Posted: 27 days ago