Period
to 18 November 2017

The median annual salary for a Technical Support was £40,000 in advertised job vacancies in West Sussex during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South East > West Sussex
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 123 124 139
Rank change year-on-year +1 +15 -26
Permanent jobs requiring a Technical Support 29 29 32
As % of all permanent IT jobs advertised in West Sussex 1.39% 1.18% 1.21%
As % of the Job Titles category 1.45% 1.23% 1.23%
Number of salaries quoted 17 25 32
West Sussex median annual salary £40,000 £45,000 £35,000
Median salary % change year-on-year -11.11% +28.57% +14.75%
10th Percentile £31,850 £25,700 £23,750
90th Percentile £53,300 £55,500 £59,075
South East median annual salary £28,850 £30,000 £32,500
% change year-on-year -3.83% -7.69% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2001 2364 2594
% of permanent IT jobs with a recognized job title 95.93% 96.21% 98.11%
Number of salaries quoted 1764 2166 2276
West Sussex median annual salary £43,500 £45,000 £42,500
Median salary % change year-on-year -3.33% +5.88% +6.25%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £62,250 £62,500 £58,750
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support
Job Vacancy Trend in West Sussex

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Technical Support in West Sussex

Technical Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in West Sussex.

Salary trend for Technical Support in West Sussex

Technical Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing Technical Support in West Sussex over the 6 months to 18 November 2017.

Salary histogram for Technical Support in West Sussex

Technical Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the West Sussex region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +28 15 £32,500 -27.78% 2
Horsham -23 7 £40,000 +42.86%
Worthing - 6 £52,000 -
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 18 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring Technical Support in the job title.

1 15 (51.72%) French Language
2 12 (41.38%) Java
2 12 (41.38%) J2EE
3 11 (37.93%) German Language
4 9 (31.03%) Italian Language
4 9 (31.03%) Spanish Language
4 9 (31.03%) ITIL
5 8 (27.59%) Microsoft Office
6 7 (24.14%) Microsoft
7 6 (20.69%) Service Management
7 6 (20.69%) GIS
7 6 (20.69%) Change Management
7 6 (20.69%) Selenium
7 6 (20.69%) Agile Software Development
7 6 (20.69%) Maven
7 6 (20.69%) Business Development
7 6 (20.69%) Degree
7 6 (20.69%) Middleware
7 6 (20.69%) Project Management
7 6 (20.69%) SOAP
7 6 (20.69%) C++
7 6 (20.69%) Unix
7 6 (20.69%) Oracle
7 6 (20.69%) PL/SQL
7 6 (20.69%) SQL
7 6 (20.69%) MS Visio
7 6 (20.69%) Test Automation
7 6 (20.69%) SoapUI
7 6 (20.69%) Jenkins
7 6 (20.69%) Oracle Database

Technical Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) MS Exchange
1 1 (3.45%) SharePoint
Applications
1 8 (27.59%) Microsoft Office
2 6 (20.69%) MS Visio
Cloud Services
1 1 (3.45%) Azure Active Directory
1 1 (3.45%) Microsoft Azure
1 1 (3.45%) Mimecast
1 1 (3.45%) Office 365
Communications & Networking
1 2 (6.90%) Firewall
2 1 (3.45%) DHCP
2 1 (3.45%) DNS
2 1 (3.45%) LAN
2 1 (3.45%) SAN
2 1 (3.45%) VLAN
2 1 (3.45%) WAN
Database & Business Intelligence
1 6 (20.69%) GIS
1 6 (20.69%) Oracle Database
Development Applications
1 6 (20.69%) Jenkins
1 6 (20.69%) Maven
1 6 (20.69%) Selenium
1 6 (20.69%) SoapUI
General
1 15 (51.72%) French Language
2 11 (37.93%) German Language
3 9 (31.03%) Italian Language
3 9 (31.03%) Spanish Language
Libraries, Frameworks & Software Standards
1 12 (41.38%) J2EE
2 6 (20.69%) Middleware
2 6 (20.69%) Oracle Fusion
2 6 (20.69%) SOAP
Miscellaneous
1 6 (20.69%) Analytical Skills
Operating Systems
1 6 (20.69%) Unix
2 2 (6.90%) Windows
2 2 (6.90%) Windows Server
3 1 (3.45%) Windows 10
3 1 (3.45%) Windows 7
3 1 (3.45%) Windows 8
3 1 (3.45%) Windows Server 2008
3 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 9 (31.03%) ITIL
2 6 (20.69%) Agile Software Development
2 6 (20.69%) Business Development
2 6 (20.69%) Change Management
2 6 (20.69%) DevOps
2 6 (20.69%) Presales
2 6 (20.69%) Project Management
2 6 (20.69%) SDLC
2 6 (20.69%) Service Management
2 6 (20.69%) Test Automation
3 5 (17.24%) Workflow
Programming Languages
1 12 (41.38%) Java
2 6 (20.69%) C++
2 6 (20.69%) PL/SQL
2 6 (20.69%) SQL
Qualifications
1 6 (20.69%) Degree
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.45%) SLA
System Software
1 2 (6.90%) Active Directory
2 1 (3.45%) Hyper-V
2 1 (3.45%) VMware Infrastructure
2 1 (3.45%) XenServer
Systems Management
1 1 (3.45%) WSUS
Vendors
1 7 (24.14%) Microsoft
2 6 (20.69%) Oracle
3 2 (6.90%) VMware
4 1 (3.45%) Cisco
4 1 (3.45%) Dell
4 1 (3.45%) Draytek
4 1 (3.45%) HP
4 1 (3.45%) SonicWALL