Period
to 21 July 2018

The median annual salary for a Technical Support was £32,500 in advertised job vacancies in West Sussex during the 6 months to 21 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South East > West Sussex
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 120 139 142
Rank change year-on-year +19 +3 +5
Permanent jobs requiring a Technical Support 30 19 24
As % of all permanent IT jobs advertised in West Sussex 1.42% 0.88% 0.93%
As % of the Job Titles category 1.44% 0.90% 0.96%
Number of salaries quoted 30 17 22
West Sussex median annual salary £32,500 £40,000 £35,000
Median salary % change year-on-year -18.75% +14.29% +13.82%
10th Percentile £26,250 £24,250 £26,100
90th Percentile £32,750 £53,300 £58,500
South East median annual salary £29,000 £32,500 £30,000
% change year-on-year -10.77% +8.33% -4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Sussex
Permanent vacancies in West Sussex with a recognized job title 2,084 2,105 2,500
% of permanent IT jobs with a recognized job title 98.53% 97.68% 96.41%
Number of salaries quoted 1,814 1,934 2,311
West Sussex median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £25,875 £27,500 £23,750
90th Percentile £63,750 £60,000 £62,500
South East median annual salary £45,000 £45,000 £45,000

Technical Support
Job Vacancy Trend in West Sussex

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Technical Support in West Sussex

Technical Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in West Sussex.

Salary trend for Technical Support in West Sussex

Technical Support
Salary Histogram in West Sussex

The salary distribution of IT jobs citing Technical Support in West Sussex over the 6 months to 21 July 2018.

Salary histogram for Technical Support in West Sussex

Technical Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the West Sussex region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley - 26 £32,500 - 1
East Grinstead +8 1 £27,500 -
Horsham -8 1 £19,500 -51.25%
Gatwick - 1 £22,500 -
Haywards Heath - 1 £31,000 -
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 21 July 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Sussex region featuring Technical Support in the job title.

1 26 (86.67%) SQL
1 26 (86.67%) Microsoft
2 25 (83.33%) Unix
2 25 (83.33%) Linux
2 25 (83.33%) German Language
3 23 (76.67%) French Language
4 16 (53.33%) Italian Language
4 16 (53.33%) Spanish Language
5 3 (10.00%) Windows
6 2 (6.67%) SMS
6 2 (6.67%) Microsoft Office
7 1 (3.33%) Analytical Skills
7 1 (3.33%) Energy Management
7 1 (3.33%) Driving Licence
7 1 (3.33%) Issue Tracking
7 1 (3.33%) Windows 10
7 1 (3.33%) Problem-Solving
7 1 (3.33%) Windows 7
7 1 (3.33%) Management Information System
7 1 (3.33%) JIRA
7 1 (3.33%) WAN
7 1 (3.33%) Active Directory
7 1 (3.33%) Sage
7 1 (3.33%) Systems Management Server (SMS)
7 1 (3.33%) ClearQuest
7 1 (3.33%) OO
7 1 (3.33%) Microsoft Excel
7 1 (3.33%) LAN
7 1 (3.33%) IIS
7 1 (3.33%) C#

Technical Support Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) IIS
Applications
1 2 (6.67%) Microsoft Office
2 1 (3.33%) Microsoft Excel
Communications & Networking
1 2 (6.67%) SMS
2 1 (3.33%) LAN
2 1 (3.33%) WAN
Development Applications
1 1 (3.33%) ClearQuest
1 1 (3.33%) JIRA
General
1 25 (83.33%) German Language
2 23 (76.67%) French Language
3 16 (53.33%) Italian Language
3 16 (53.33%) Spanish Language
Miscellaneous
1 1 (3.33%) Analytical Skills
1 1 (3.33%) Driving Licence
1 1 (3.33%) Management Information System
Operating Systems
1 25 (83.33%) Linux
1 25 (83.33%) Unix
2 3 (10.00%) Windows
3 1 (3.33%) Windows 10
3 1 (3.33%) Windows 7
Processes & Methodologies
1 1 (3.33%) Energy Management
1 1 (3.33%) Issue Tracking
1 1 (3.33%) OO
1 1 (3.33%) Problem-Solving
Programming Languages
1 26 (86.67%) SQL
2 1 (3.33%) C#
2 1 (3.33%) Java
System Software
1 1 (3.33%) Active Directory
Systems Management
1 1 (3.33%) Systems Management Server (SMS)
Vendors
1 26 (86.67%) Microsoft
2 1 (3.33%) Sage