Technical Support Jobs in the South East

Technical Support
England > South East

The median Technical Support salary in the South East is £31,500 per year according to job vacancies posted during the 6 months to 16 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 172 318 336
Rank change year-on-year +146 +18 -50
Permanent jobs requiring a Technical Support 259 102 151
As % of all permanent jobs advertised in the South East 1.57% 0.66% 0.77%
As % of the Job Titles category 1.67% 0.73% 0.80%
Number of salaries quoted 224 38 113
10th Percentile £22,825 £26,088 £19,700
25th Percentile £26,813 £29,000 £23,500
Median annual salary (50th Percentile) £31,500 £42,500 £31,500
Median % change year-on-year -25.88% +34.92% +5.00%
75th Percentile £43,750 £46,188 £40,500
90th Percentile £52,500 £55,625 £51,100
England median annual salary £32,500 £37,500 £31,500
% change year-on-year -13.33% +19.05% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,501 13,974 18,773
% of permanent jobs with a recognized job title 93.93% 90.77% 96.28%
Number of salaries quoted 11,269 8,711 12,680
10th Percentile £27,250 £29,750 £29,750
25th Percentile £35,750 £39,375 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £64,750 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - +9.09%

Technical Support
Job Vacancy Trend in the South East

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

Salary distribution for jobs citing Technical Support in the South East over the 6 months to 16 April 2024.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 6 months to 16 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +88 119 £31,500 -30.00% 18
Berkshire +59 53 £34,000 -20.00% 10
Buckinghamshire +10 43 £26,250 -41.67% 5
Hampshire +7 35 £35,000 - 5
Surrey +19 34 £32,500 - 5
West Sussex - 28 £28,000 - 2
Oxfordshire +33 23 £36,032 +14.39% 3
Kent +18 23 £30,000 -33.33% 3
Sussex - 13 £30,000 -
Middlesex - 4 £60,000 -
East Sussex +18 3 £30,000 - 3
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 16 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Technical Support in the job title.

1 87 (33.59%) Social Skills
2 63 (24.32%) Customer Service
3 52 (20.08%) Windows
4 39 (15.06%) SQL
4 39 (15.06%) Microsoft
5 34 (13.13%) Linux
6 33 (12.74%) Microsoft 365
7 31 (11.97%) Active Directory
8 30 (11.58%) MySQL
9 28 (10.81%) Microsoft Office
9 28 (10.81%) Problem-Solving
10 25 (9.65%) Azure
11 24 (9.27%) Wireless
11 24 (9.27%) Manufacturing
12 23 (8.88%) SharePoint
12 23 (8.88%) Degree
13 21 (8.11%) PowerShell
13 21 (8.11%) Python
14 19 (7.34%) Cisco
14 19 (7.34%) TCP/IP
15 18 (6.95%) Entra ID
16 17 (6.56%) Firewall
16 17 (6.56%) PL/SQL
16 17 (6.56%) Mentoring
16 17 (6.56%) Analytical Skills
17 16 (6.18%) Oracle
17 16 (6.18%) Telecoms
18 15 (5.79%) ITIL
18 15 (5.79%) Business Intelligence
18 15 (5.79%) VoIP

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (8.88%) SharePoint
2 11 (4.25%) Microsoft Exchange
3 1 (0.39%) Alfresco
3 1 (0.39%) Documentum
3 1 (0.39%) FileNet
Applications
1 28 (10.81%) Microsoft Office
2 5 (1.93%) Microsoft Excel
3 3 (1.16%) AutoCAD
4 2 (0.77%) Revit
Business Applications
1 1 (0.39%) JDE EnterpriseOne
1 1 (0.39%) Temenos T24
Cloud Services
1 33 (12.74%) Microsoft 365
2 25 (9.65%) Azure
3 18 (6.95%) Entra ID
4 6 (2.32%) SaaS
5 2 (0.77%) SuccessFactors
6 1 (0.39%) AWS
6 1 (0.39%) Azure Data Factory
6 1 (0.39%) Azure Table
6 1 (0.39%) Dropbox
6 1 (0.39%) Google Workspace
6 1 (0.39%) Microsoft Purview
6 1 (0.39%) OneDrive
6 1 (0.39%) Power Platform
Communications & Networking
1 24 (9.27%) Wireless
2 19 (7.34%) TCP/IP
3 17 (6.56%) Firewall
4 15 (5.79%) VoIP
5 13 (5.02%) SNMP
5 13 (5.02%) SSH
6 9 (3.47%) LTE
7 8 (3.09%) 3G
7 8 (3.09%) 4G
8 6 (2.32%) VSAT
9 5 (1.93%) Remote Desktop
9 5 (1.93%) VLAN
10 4 (1.54%) ADSL
10 4 (1.54%) Broadband
10 4 (1.54%) GPRS
10 4 (1.54%) LAN
10 4 (1.54%) WAN
10 4 (1.54%) Wi-Fi
11 2 (0.77%) Modbus
11 2 (0.77%) xDSL
Database & Business Intelligence
1 30 (11.58%) MySQL
2 15 (5.79%) Relational Database
3 14 (5.41%) SQL Server
4 8 (3.09%) MongoDB
Development Applications
1 13 (5.02%) Eclipse
2 2 (0.77%) JIRA
General
1 87 (33.59%) Social Skills
2 24 (9.27%) Manufacturing
3 17 (6.56%) Analytical Skills
4 16 (6.18%) Telecoms
5 11 (4.25%) Automotive
6 10 (3.86%) Military
6 10 (3.86%) Retail
7 8 (3.09%) Finance
7 8 (3.09%) German Language
7 8 (3.09%) Inclusion and Diversity
8 7 (2.70%) French Language
9 4 (1.54%) Electronics
9 4 (1.54%) Marketing
9 4 (1.54%) Organisational Skills
10 2 (0.77%) Dutch Language
10 2 (0.77%) Games
10 2 (0.77%) Law
10 2 (0.77%) Legal
10 2 (0.77%) Public Sector
10 2 (0.77%) Swedish Language
Libraries, Frameworks & Software Standards
1 13 (5.02%) Ajax
1 13 (5.02%) AngularJS
1 13 (5.02%) CSS
1 13 (5.02%) HTML
1 13 (5.02%) JDBC
1 13 (5.02%) ODBC
1 13 (5.02%) REST
1 13 (5.02%) SOAP
1 13 (5.02%) Web Services
1 13 (5.02%) XHTML
1 13 (5.02%) XML
2 4 (1.54%) .NET
3 3 (1.16%) React
Miscellaneous
1 13 (5.02%) CMDB
2 11 (4.25%) Data Centre
3 8 (3.09%) Linux Command Line
3 8 (3.09%) Management Information System
4 7 (2.70%) Foreign Exchange (FX)
5 6 (2.32%) Self-Motivation
6 5 (1.93%) Driving Licence
6 5 (1.93%) Low-Code
7 4 (1.54%) IPTV
8 3 (1.16%) iPhone
8 3 (1.16%) Replication
9 2 (0.77%) IoT
9 2 (0.77%) IVR
9 2 (0.77%) NB-IoT
9 2 (0.77%) Onboarding
9 2 (0.77%) Renewable Energy
9 2 (0.77%) Video Conferencing
10 1 (0.39%) Fat Client
10 1 (0.39%) Handset
10 1 (0.39%) Smartphone
Operating Systems
1 52 (20.08%) Windows
2 34 (13.13%) Linux
3 13 (5.02%) Unix
3 13 (5.02%) Windows Server
4 11 (4.25%) Windows 10
5 6 (2.32%) Windows Server 2012
6 2 (0.77%) Apple iOS
7 1 (0.39%) Android
Processes & Methodologies
1 63 (24.32%) Customer Service
2 28 (10.81%) Problem-Solving
3 17 (6.56%) Mentoring
4 15 (5.79%) Business Intelligence
4 15 (5.79%) ITIL
5 13 (5.02%) Continuous Improvement
5 13 (5.02%) Data Extraction
5 13 (5.02%) Database Tuning
5 13 (5.02%) ITSM
5 13 (5.02%) Network Management
5 13 (5.02%) OO
5 13 (5.02%) OOP
6 9 (3.47%) CRM
7 8 (3.09%) DevOps
7 8 (3.09%) Impact Assessments
7 8 (3.09%) Problem Management
8 7 (2.70%) ERP
8 7 (2.70%) Geotechnical Engineering
8 7 (2.70%) Time Management
9 6 (2.32%) B2B
Programming Languages
1 39 (15.06%) SQL
2 21 (8.11%) PowerShell
2 21 (8.11%) Python
3 17 (6.56%) PL/SQL
4 14 (5.41%) Java
5 13 (5.02%) JavaScript
5 13 (5.02%) Perl
6 8 (3.09%) Bash
Qualifications
1 23 (8.88%) Degree
2 13 (5.02%) CCNA
2 13 (5.02%) Cisco Certification
3 7 (2.70%) GCSC
4 5 (1.93%) Azure Certification
4 5 (1.93%) Microsoft Certification
4 5 (1.93%) SC Cleared
4 5 (1.93%) Security Cleared
5 4 (1.54%) BPSS Clearance
5 4 (1.54%) MCITP
5 4 (1.54%) Network+ Certification
6 1 (0.39%) HNC
6 1 (0.39%) JNCIA
Quality Assurance & Compliance
1 9 (3.47%) SLA
2 6 (2.32%) QA
3 2 (0.77%) Cyber Essentials
3 2 (0.77%) ISO 14001
3 2 (0.77%) ISO 9001
4 1 (0.39%) GDPR
System Software
1 31 (11.97%) Active Directory
2 7 (2.70%) Firmware
2 7 (2.70%) VMware Infrastructure
3 6 (2.32%) Hyper-V
3 6 (2.32%) Virtual Desktop
4 4 (1.54%) Microsoft Virtual Server
4 4 (1.54%) Virtual Servers
5 1 (0.39%) Virtual Machines
Systems Management
1 13 (5.02%) WMI
2 11 (4.25%) Microsoft Intune
Vendors
1 39 (15.06%) Microsoft
2 19 (7.34%) Cisco
3 16 (6.18%) Oracle
4 13 (5.02%) Splunk
5 7 (2.70%) HP
5 7 (2.70%) VMware
6 4 (1.54%) HubSpot
7 3 (1.16%) SAP
8 2 (0.77%) Apple
8 2 (0.77%) Atlassian
8 2 (0.77%) EMC
9 1 (0.39%) Adobe
9 1 (0.39%) CheckPoint
9 1 (0.39%) Citrix
9 1 (0.39%) Dell
9 1 (0.39%) IBM
9 1 (0.39%) JD Edwards
9 1 (0.39%) OpenText
9 1 (0.39%) Salesforce
9 1 (0.39%) Wyse