The median annual salary for a Technical Support was £31,000 in advertised job vacancies in the South East during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Technical Support
England / South East
Rank 246 206 174
Rank change year-on-year -40 -32  
Permanent jobs requiring a Technical Support 159 290 350
As % of all permanent IT jobs advertised in the South East 1.06% 1.51% 1.71%
As % of the Job Titles category 1.10% 1.56% 1.77%
Number of salaries quoted 127 257 292
Median salary £31,000 £32,500 £32,500
Median salary % change year-on-year -4.61% -  
90% offered a salary of more than £22,500 £21,500 £21,500
10% offered a salary of more than £50,500 £45,000 £46,500
UK excluding London median salary £27,250 £29,000 £30,000
% change year-on-year -6.03% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14420 18572 19803
As % of all permanent IT job vacancies advertised in the South East 96.53% 96.67% 96.99%
Number of salaries quoted 12035 15864 15976
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

The salary distribution of IT jobs citing Technical Support in the South East over the 3 months to 24 March 2017.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 80 £32,000 -1.53% 8
Surrey +6 32 £27,500 -6.77% 3
Hampshire -14 12 £22,500 -10.00% 2
Oxfordshire -6 11 £32,500 -7.14% 3
Kent +17 8 £33,750 +29.80%
Buckinghamshire +5 6 £27,000 +6.93% 5
West Sussex +6 4 £32,500 -3.70%
East Sussex +4 3 £45,000 +80.00% 1
Middlesex +9 2 £37,000 -29.52%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support in the job title.

1 170 (47.89%) Windows
2 139 (39.15%) Microsoft
3 112 (31.55%) Active Directory
4 101 (28.45%) Linux
5 86 (24.23%) SQL
6 84 (23.66%) VMware
7 80 (22.54%) Windows Server
8 69 (19.44%) MS Excel
9 67 (18.87%) Firewall
10 62 (17.46%) Degree
11 54 (15.21%) MS Exchange
12 53 (14.93%) DNS
13 50 (14.08%) Cisco
14 49 (13.80%) SQL Server
15 47 (13.24%) VMware Infrastructure
16 42 (11.83%) Unix
17 40 (11.27%) Cisco Certification
17 40 (11.27%) Windows Server 2012
18 39 (10.99%) HTTP
18 39 (10.99%) TCP/IP
19 37 (10.42%) CCNA
20 36 (10.14%) LAN
21 35 (9.86%) SLA
21 35 (9.86%) Finance
22 34 (9.58%) Internet
23 33 (9.30%) WAN
24 31 (8.73%) Windows Server 2008
25 30 (8.45%) Microsoft Certification
25 30 (8.45%) Oracle
26 29 (8.17%) Hyper-V

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (15.21%) MS Exchange
2 28 (7.89%) Tomcat
3 24 (6.76%) WebSphere
4 20 (5.63%) Exchange Server 2010
5 19 (5.35%) IIS
6 17 (4.79%) Exchange Server 2013
7 16 (4.51%) Apache
8 13 (3.66%) WebLogic
9 12 (3.38%) JBoss
10 11 (3.10%) Oracle SOA Suite
11 10 (2.82%) IBM Notes
12 9 (2.54%) SharePoint
13 8 (2.25%) Skype for Business
14 4 (1.13%) Exchange Server 2007
15 2 (0.56%) Blackberry Enterprise Server
16 1 (0.28%) ArcGIS
Applications
1 69 (19.44%) MS Excel
2 28 (7.89%) MS Office
3 7 (1.97%) MS PowerPoint
3 7 (1.97%) MS Visio
4 1 (0.28%) AutoCAD
Business Applications
1 5 (1.41%) SAP Oil and Gas
2 2 (0.56%) Dynamics NAV
2 2 (0.56%) Unit4 Business World
3 1 (0.28%) Dynamics AX
3 1 (0.28%) Oracle Applications
3 1 (0.28%) Oracle EBS R12
3 1 (0.28%) Oracle ERP
3 1 (0.28%) Oracle General Ledger
3 1 (0.28%) Oracle Payables
3 1 (0.28%) Oracle Receivables
3 1 (0.28%) Payment Gateway
Cloud Services
1 22 (6.20%) Office 365
2 19 (5.35%) SaaS
3 9 (2.54%) Microsoft Azure
4 5 (1.41%) Amazon AWS
5 4 (1.13%) Cloud Computing
Communications & Networking
1 67 (18.87%) Firewall
2 53 (14.93%) DNS
3 39 (10.99%) HTTP
3 39 (10.99%) TCP/IP
4 36 (10.14%) LAN
5 34 (9.58%) Internet
6 33 (9.30%) WAN
7 25 (7.04%) SMTP
8 20 (5.63%) DHCP
8 20 (5.63%) FTP
9 16 (4.51%) VPN
10 14 (3.94%) Network Security
10 14 (3.94%) SAN
11 13 (3.66%) SSH
11 13 (3.66%) VoIP
11 13 (3.66%) Wireless
12 12 (3.38%) SSL
13 10 (2.82%) IPsec
13 10 (2.82%) Wireshark
14 9 (2.54%) Intrusion Detection
Database & Business Intelligence
1 49 (13.80%) SQL Server
2 6 (1.69%) MySQL
3 4 (1.13%) DB2
3 4 (1.13%) Hadoop
3 4 (1.13%) SQL Server 2008
4 3 (0.85%) Informix
4 3 (0.85%) Relational Database
5 2 (0.56%) Crystal Reports
5 2 (0.56%) MS Access
5 2 (0.56%) SQL Server 2005
5 2 (0.56%) SQL Server 2012
6 1 (0.28%) Big Data
6 1 (0.28%) GIS
6 1 (0.28%) Oracle Database
6 1 (0.28%) Oracle Reports
6 1 (0.28%) PostgreSQL
6 1 (0.28%) SQL Server Analysis Services
6 1 (0.28%) SQL Server Integration Services
6 1 (0.28%) SQL Server Reporting Services
6 1 (0.28%) UniData
Development Applications
1 12 (3.38%) JIRA
2 11 (3.10%) Eclipse
2 11 (3.10%) IntelliJ
2 11 (3.10%) Maven
2 11 (3.10%) NetBeans
3 2 (0.56%) Android Studio
4 1 (0.28%) Oracle Forms
4 1 (0.28%) Team Foundation Server
General
1 35 (9.86%) Finance
2 26 (7.32%) French Language
3 23 (6.48%) Telecoms
4 17 (4.79%) German Language
5 15 (4.23%) Spanish Language
6 14 (3.94%) Manufacturing
7 11 (3.10%) Italian Language
8 10 (2.82%) Portuguese Language
9 7 (1.97%) Banking
10 5 (1.41%) Electronics
10 5 (1.41%) Marketing
11 4 (1.13%) Dutch Language
11 4 (1.13%) Retail
12 3 (0.85%) Games
12 3 (0.85%) Law
13 2 (0.56%) Advertising
13 2 (0.56%) Back Office
13 2 (0.56%) Legal
13 2 (0.56%) Pharmaceutical
13 2 (0.56%) Polish Language
Libraries, Frameworks & Software Standards
1 22 (6.20%) Web Services
2 13 (3.66%) Spring
2 13 (3.66%) XML
3 11 (3.10%) Java EE
3 11 (3.10%) Java SE
3 11 (3.10%) JMS
3 11 (3.10%) REST
3 11 (3.10%) SOAP
4 8 (2.25%) Regular Expression
5 6 (1.69%) .NET
6 4 (1.13%) HTML
6 4 (1.13%) RabbitMQ
7 2 (0.56%) CSS
7 2 (0.56%) iBATIS
7 2 (0.56%) J2EE
7 2 (0.56%) JSP
8 1 (0.28%) .NET Framework
8 1 (0.28%) COM+
8 1 (0.28%) Mason
8 1 (0.28%) Middleware
Miscellaneous
1 28 (7.89%) Computer Science
2 22 (6.20%) Analytical Skills
3 19 (5.35%) Clustering
4 16 (4.51%) Enterprise Software
5 15 (4.23%) Management Information System
6 11 (3.10%) PKI
7 8 (2.25%) Driving Licence
7 8 (2.25%) Replication
8 7 (1.97%) Blackberry
8 7 (1.97%) Linux Command Line
9 5 (1.41%) EPoS
9 5 (1.41%) Hybrid Cloud
10 3 (0.85%) Data Centre
11 2 (0.56%) CMDB
11 2 (0.56%) Cyberthreat
11 2 (0.56%) Enterprise Storage
12 1 (0.28%) Fintech
12 1 (0.28%) iPhone
12 1 (0.28%) IVR
12 1 (0.28%) Video Conferencing
Operating Systems
1 170 (47.89%) Windows
2 101 (28.45%) Linux
3 80 (22.54%) Windows Server
4 42 (11.83%) Unix
5 40 (11.27%) Windows Server 2012
6 31 (8.73%) Windows Server 2008
7 16 (4.51%) Windows Server 2003
8 14 (3.94%) Windows 7
9 12 (3.38%) AIX
9 12 (3.38%) HPUX
9 12 (3.38%) Mac OS
9 12 (3.38%) Solaris
10 9 (2.54%) Windows NT
11 8 (2.25%) Windows 10
12 7 (1.97%) Apple iOS
12 7 (1.97%) IRIX
12 7 (1.97%) Mac OS X
13 6 (1.69%) Red Hat Enterprise Linux
13 6 (1.69%) Windows 8
14 5 (1.41%) Windows XP
Processes & Methodologies
1 28 (7.89%) ITIL
2 20 (5.63%) Service Delivery
3 19 (5.35%) Data Protection
4 15 (4.23%) Data Management
4 15 (4.23%) Mentoring
4 15 (4.23%) Open Source
5 13 (3.66%) Business Intelligence
6 12 (3.38%) Coaching
6 12 (3.38%) CRM
7 11 (3.10%) SOA
8 9 (2.54%) Agile Software Development
8 9 (2.54%) Cybersecurity
8 9 (2.54%) Time Management
9 8 (2.25%) OWASP
9 8 (2.25%) Problem Management
9 8 (2.25%) Vulnerability Scanning
10 7 (1.97%) Mathematics
11 6 (1.69%) Software Engineering
12 5 (1.41%) Digital Marketing
12 5 (1.41%) Release Management
Programming Languages
1 86 (24.23%) SQL
2 27 (7.61%) Java
3 10 (2.82%) Bash Shell
3 10 (2.82%) Python
4 8 (2.25%) C#
5 7 (1.97%) T-SQL
6 6 (1.69%) PowerShell
6 6 (1.69%) Shell Script
7 4 (1.13%) JavaScript
7 4 (1.13%) Perl
8 3 (0.85%) C++
9 2 (0.56%) C
9 2 (0.56%) PL/SQL
9 2 (0.56%) VB
10 1 (0.28%) PHP
10 1 (0.28%) VB.NET
10 1 (0.28%) VBScript
10 1 (0.28%) X++
Qualifications
1 62 (17.46%) Degree
2 40 (11.27%) Cisco Certification
3 37 (10.42%) CCNA
4 30 (8.45%) Microsoft Certification
5 25 (7.04%) MCSE
6 15 (4.23%) CISSP
6 15 (4.23%) Security Cleared
7 13 (3.66%) CompTIA Security+
7 13 (3.66%) Security+ Certification
8 10 (2.82%) MCSA
8 10 (2.82%) VMware Certified Professional (VCP)
9 9 (2.54%) CEH
9 9 (2.54%) MCP
10 7 (1.97%) Network+ Certification
10 7 (1.97%) SC Cleared
11 5 (1.41%) PRINCE2 Certification
12 4 (1.13%) CCNP
12 4 (1.13%) HND
12 4 (1.13%) VERITAS Certified Professional (VCP)
13 3 (0.85%) HNC
Quality Assurance & Compliance
1 35 (9.86%) SLA
2 4 (1.13%) QA
3 3 (0.85%) ISO 9001
4 2 (0.56%) ISO/IEC 27001
5 1 (0.28%) PCI DSS
System Software
1 112 (31.55%) Active Directory
2 47 (13.24%) VMware Infrastructure
3 29 (8.17%) Hyper-V
4 18 (5.07%) VMware ESXi
5 12 (3.38%) IMail Server
6 9 (2.54%) Virtual Desktop
7 8 (2.25%) Samba
8 5 (1.41%) Virtual Machines
9 2 (0.56%) VMware ESX
9 2 (0.56%) vSphere
9 2 (0.56%) XenApp
10 1 (0.28%) Microsoft App-V
10 1 (0.28%) Terminal Services
10 1 (0.28%) VMware Workstation
10 1 (0.28%) XenDesktop
Systems Management
1 28 (7.89%) Backup Exec
2 10 (2.82%) NetBackup
3 9 (2.54%) SCCM
4 8 (2.25%) HP Data Protector
5 6 (1.69%) EMC NetWorker
5 6 (1.69%) Symantec Endpoint Protection
5 6 (1.69%) Tivoli Storage Manager
6 5 (1.41%) Cisco CUCM
6 5 (1.41%) Nagios
7 4 (1.13%) Ansible
7 4 (1.13%) Symantec Enterprise Vault
8 3 (0.85%) PaperCut
8 3 (0.85%) SafeCom
8 3 (0.85%) SCVMM
8 3 (0.85%) WSUS
9 2 (0.56%) AirWatch
9 2 (0.56%) Cisco CME
9 2 (0.56%) Cisco UCCX
10 1 (0.28%) NetCrunch
10 1 (0.28%) Nmap
Vendors
1 139 (39.15%) Microsoft
2 84 (23.66%) VMware
3 50 (14.08%) Cisco
4 30 (8.45%) Oracle
5 21 (5.92%) HP
6 20 (5.63%) Veeam
7 19 (5.35%) Juniper
8 18 (5.07%) IBM
9 17 (4.79%) Veritas
10 15 (4.23%) EMC
11 14 (3.94%) Forcepoint
12 13 (3.66%) CheckPoint
12 13 (3.66%) Citrix
12 13 (3.66%) Symantec
13 12 (3.38%) NetApp
14 11 (3.10%) arcserve
14 11 (3.10%) BEA
14 11 (3.10%) CommVault
14 11 (3.10%) Red Hat
14 11 (3.10%) TIBCO
Wokingham, Berkshire
83Zero
Salary: £33000 - £35000 per annum, + package
Posted: 18 hours ago
Reading, Berkshire
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Salary: £18000 - £23000 per annum + Excellent Benefits
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Abingdon, Oxfordshire
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Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
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Basingstoke, Hampshire
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Salary: From £25,000 to £30,000 per annum
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Reading, Berkshire
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Salary: £28000 - £32000 per annum + Benefits
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Staines, Middlesex
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Salary: £30000 - £32000 per annum
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Reading, Berkshire
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Salary: Excellent Salary + Company Benefits Package
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Salary: From £30,000 to £40,000 per annum
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Salary: Competitive
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Salary: £40000 per annum
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Salary: From £29,500 to £33,000 per annum Superb base with excellent training
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