The median annual salary for a Technical Support was £35,000 in advertised job vacancies in the South East during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
England / South East
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 255 219 225
Rank change year-on-year -36 +6  
Permanent jobs requiring a Technical Support 137 258 293
As % of all permanent IT jobs advertised in the South East 0.95% 1.42% 1.38%
As % of the Job Titles category 0.98% 1.46% 1.42%
Number of salaries quoted 115 216 266
Median salary £35,000 £30,000 £33,000
Median salary % change year-on-year +16.66% -9.09%  
90% offered a salary of more than £22,250 £21,500 £22,500
10% offered a salary of more than £55,000 £45,000 £46,517
UK excluding London median salary £30,000 £27,500 £28,500
% change year-on-year +9.09% -3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 13991 17674 20705
As % of all permanent IT job vacancies advertised in the South East 96.62% 96.97% 97.17%
Number of salaries quoted 11722 15033 16859
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Technical Support in the job title.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

The salary distribution of IT jobs citing Technical Support in the South East over the 3 months to 25 June 2017.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -8 62 £37,500 +15.38% 4
Hampshire +1 25 £31,750 +5.83% 1
Surrey +4 21 £32,500 +10.16% 4
West Sussex +6 12 £40,000 +14.28% 2
Buckinghamshire -6 9 £37,500 +74.41% 4
Oxfordshire +1 6 £37,500 +33.92% 1
East Sussex +3 1 £22,000 -12.00%
Kent -2 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 25 June 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Technical Support in the job title.

1 146 (49.32%) Windows
2 99 (33.45%) Active Directory
3 90 (30.41%) Microsoft
4 72 (24.32%) Linux
4 72 (24.32%) SQL
5 57 (19.26%) VMware
6 54 (18.24%) Windows Server
7 51 (17.23%) Java
8 50 (16.89%) Degree
9 43 (14.53%) Windows Server 2012
9 43 (14.53%) Oracle
9 43 (14.53%) Firewall
10 42 (14.19%) SQL Server
10 42 (14.19%) DNS
11 40 (13.51%) Office 365
12 39 (13.18%) Tomcat
13 37 (12.50%) VMware Infrastructure
14 34 (11.49%) Cisco
14 34 (11.49%) Windows Server 2008
15 32 (10.81%) HTTP
16 31 (10.47%) TCP/IP
16 31 (10.47%) MS Exchange
16 31 (10.47%) Finance
16 31 (10.47%) Backup Exec
17 30 (10.14%) Unix
17 30 (10.14%) Enterprise Software
18 28 (9.46%) WebSphere
18 28 (9.46%) Internet
19 27 (9.12%) Analytical Skills
20 26 (8.78%) Microsoft Azure

Technical Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (13.18%) Tomcat
2 31 (10.47%) MS Exchange
3 28 (9.46%) WebSphere
4 23 (7.77%) IIS
5 22 (7.43%) JBoss
6 21 (7.09%) Oracle SOA Suite
7 14 (4.73%) Exchange Server 2010
7 14 (4.73%) SharePoint
8 13 (4.39%) Apache
9 12 (4.05%) Exchange Server 2013
10 8 (2.70%) WebLogic
11 7 (2.36%) IBM Notes
11 7 (2.36%) Skype for Business
12 5 (1.69%) Blackberry Enterprise Server
12 5 (1.69%) Exchange Server 2007
13 1 (0.34%) Exchange Server 2003
13 1 (0.34%) Oracle Workflow
Applications
1 25 (8.45%) Microsoft Office
2 4 (1.35%) Microsoft Excel
3 3 (1.01%) Microsoft PowerPoint
3 3 (1.01%) MS Visio
Business Applications
1 3 (1.01%) Unit4 Business World
2 2 (0.68%) Dynamics NAV
2 2 (0.68%) Oracle Applications
2 2 (0.68%) Oracle EBS R12
2 2 (0.68%) Oracle ERP
2 2 (0.68%) Oracle General Ledger
2 2 (0.68%) Oracle Payables
2 2 (0.68%) Oracle Receivables
2 2 (0.68%) SAP BPC
3 1 (0.34%) Dynamics CRM
3 1 (0.34%) Exstream
3 1 (0.34%) Payment Gateway
Cloud Services
1 40 (13.51%) Office 365
2 26 (8.78%) Microsoft Azure
3 8 (2.70%) SaaS
4 6 (2.03%) Amazon AWS
5 3 (1.01%) Cloud Computing
6 1 (0.34%) Dynamics 365
6 1 (0.34%) OneDrive
6 1 (0.34%) Oracle Service Cloud
6 1 (0.34%) Slack
Communications & Networking
1 43 (14.53%) Firewall
2 42 (14.19%) DNS
3 32 (10.81%) HTTP
4 31 (10.47%) TCP/IP
5 28 (9.46%) Internet
6 23 (7.77%) LAN
7 22 (7.43%) FTP
8 16 (5.41%) DHCP
9 15 (5.07%) VoIP
10 13 (4.39%) SAN
10 13 (4.39%) WAN
11 11 (3.72%) Network Security
12 10 (3.38%) VPN
13 7 (2.36%) SSL
13 7 (2.36%) Wireless
14 5 (1.69%) Cisco ASA
14 5 (1.69%) Skype
14 5 (1.69%) SMTP
14 5 (1.69%) Wireshark
15 4 (1.35%) Cisco PIX
Database & Business Intelligence
1 42 (14.19%) SQL Server
2 9 (3.04%) SQL Server 2008
3 6 (2.03%) DB2
3 6 (2.03%) Oracle Database
4 5 (1.69%) Informix
5 4 (1.35%) GIS
5 4 (1.35%) MySQL
6 3 (1.01%) MS Access
6 3 (1.01%) Relational Database
6 3 (1.01%) SQL Server 2012
7 2 (0.68%) Crystal Reports
7 2 (0.68%) Hadoop
7 2 (0.68%) Oracle Reports
7 2 (0.68%) PostgreSQL
7 2 (0.68%) SAP BW
7 2 (0.68%) SAP Data Services
7 2 (0.68%) SAP HANA
7 2 (0.68%) SQL Server 2005
7 2 (0.68%) SQL Server 2014
8 1 (0.34%) Apache Cassandra
Development Applications
1 24 (8.11%) Maven
2 20 (6.76%) Eclipse
2 20 (6.76%) IntelliJ
2 20 (6.76%) NetBeans
3 8 (2.70%) JIRA
4 5 (1.69%) Selenium
5 4 (1.35%) Jenkins
5 4 (1.35%) SoapUI
6 3 (1.01%) Team Foundation Server
7 2 (0.68%) Oracle Forms
8 1 (0.34%) Visual Studio
8 1 (0.34%) VSS/SourceSafe
General
1 31 (10.47%) Finance
2 18 (6.08%) French Language
3 12 (4.05%) Telecoms
4 10 (3.38%) German Language
5 7 (2.36%) Manufacturing
5 7 (2.36%) Spanish Language
6 5 (1.69%) Portuguese Language
7 3 (1.01%) Advertising
7 3 (1.01%) Banking
7 3 (1.01%) Legal
8 2 (0.68%) Back Office
8 2 (0.68%) Games
8 2 (0.68%) Pharmaceutical
9 1 (0.34%) Electronics
9 1 (0.34%) Financial Institution
9 1 (0.34%) Japanese Language
9 1 (0.34%) Korean Language
9 1 (0.34%) Law
9 1 (0.34%) Mandarin Language
Libraries, Frameworks & Software Standards
1 26 (8.78%) Web Services
2 24 (8.11%) SOAP
2 24 (8.11%) XML
3 21 (7.09%) Java EE
4 20 (6.76%) Java SE
4 20 (6.76%) JMS
4 20 (6.76%) REST
4 20 (6.76%) Spring
5 8 (2.70%) HTML
5 8 (2.70%) J2EE
6 6 (2.03%) .NET
7 5 (1.69%) CSS
8 4 (1.35%) Middleware
8 4 (1.35%) Oracle Fusion
8 4 (1.35%) Regular Expression
9 3 (1.01%) JSP
10 1 (0.34%) ASP.NET
10 1 (0.34%) ASP.NET MVC
10 1 (0.34%) COM+
10 1 (0.34%) HTML5
Miscellaneous
1 30 (10.14%) Enterprise Software
2 27 (9.12%) Analytical Skills
3 19 (6.42%) Clustering
4 11 (3.72%) Computer Science
5 10 (3.38%) Driving Licence
6 9 (3.04%) Blackberry
7 8 (2.70%) Linux Command Line
7 8 (2.70%) Management Information System
8 7 (2.36%) Hybrid Cloud
9 5 (1.69%) PKI
10 4 (1.35%) Data Centre
11 3 (1.01%) EPoS
12 2 (0.68%) CCTV
12 2 (0.68%) EMC VNX
12 2 (0.68%) NHS
12 2 (0.68%) Replication
12 2 (0.68%) Video Conferencing
13 1 (0.34%) iPhone
13 1 (0.34%) iSeries
13 1 (0.34%) SCORM
Operating Systems
1 146 (49.32%) Windows
2 72 (24.32%) Linux
3 54 (18.24%) Windows Server
4 43 (14.53%) Windows Server 2012
5 34 (11.49%) Windows Server 2008
6 30 (10.14%) Unix
7 16 (5.41%) Windows 7
7 16 (5.41%) Windows Server 2003
8 14 (4.73%) Apple iOS
8 14 (4.73%) Mac OS X
8 14 (4.73%) Windows 10
9 13 (4.39%) Android
10 11 (3.72%) AIX
10 11 (3.72%) HPUX
11 10 (3.38%) Solaris
12 7 (2.36%) IRIX
13 5 (1.69%) Red Hat Enterprise Linux
13 5 (1.69%) Windows XP
14 4 (1.35%) Mac OS
14 4 (1.35%) Windows NT
Processes & Methodologies
1 22 (7.43%) ITIL
1 22 (7.43%) Open Source
2 21 (7.09%) SOA
3 16 (5.41%) Service Delivery
4 15 (5.07%) Mentoring
5 14 (4.73%) Agile Software Development
6 12 (4.05%) Problem Management
7 11 (3.72%) Software Engineering
8 10 (3.38%) Business Intelligence
8 10 (3.38%) Data Management
8 10 (3.38%) E-Commerce
8 10 (3.38%) Presales
8 10 (3.38%) Time Management
9 9 (3.04%) Case Management
9 9 (3.04%) Customer Engagement
9 9 (3.04%) DevOps
9 9 (3.04%) Service Management
10 8 (2.70%) Mathematics
11 7 (2.36%) Change Management
12 6 (2.03%) Incident Management
Programming Languages
1 72 (24.32%) SQL
2 51 (17.23%) Java
3 10 (3.38%) T-SQL
4 8 (2.70%) C#
4 8 (2.70%) PL/SQL
5 7 (2.36%) JavaScript
6 6 (2.03%) Bash Shell
6 6 (2.03%) C
6 6 (2.03%) C++
6 6 (2.03%) PowerShell
7 5 (1.69%) Perl
7 5 (1.69%) Python
8 4 (1.35%) PHP
9 3 (1.01%) Shell Script
10 2 (0.68%) VB.NET
11 1 (0.34%) VB
Qualifications
1 50 (16.89%) Degree
2 20 (6.76%) Microsoft Certification
3 18 (6.08%) Cisco Certification
4 17 (5.74%) CCNA
4 17 (5.74%) MCSE
5 10 (3.38%) Security Cleared
6 9 (3.04%) MCSA
6 9 (3.04%) VMware Certified Professional (VCP)
7 7 (2.36%) CompTIA Security+
7 7 (2.36%) MCP
7 7 (2.36%) Security+ Certification
8 6 (2.03%) VERITAS Certified Professional (VCP)
9 5 (1.69%) VTSP
10 4 (1.35%) CEH
10 4 (1.35%) CISSP
11 3 (1.01%) A+ Certification
11 3 (1.01%) ITIL Certification
11 3 (1.01%) Network+ Certification
11 3 (1.01%) SC Cleared
12 2 (0.68%) MCTS
Quality Assurance & Compliance
1 20 (6.76%) SLA
2 5 (1.69%) ISO 9001
2 5 (1.69%) ISO/IEC 27001
3 2 (0.68%) QA
4 1 (0.34%) ISO 14001
4 1 (0.34%) ISO 22301
4 1 (0.34%) PCI DSS
System Software
1 99 (33.45%) Active Directory
2 37 (12.50%) VMware Infrastructure
3 26 (8.78%) Hyper-V
4 15 (5.07%) VMware ESXi
5 4 (1.35%) Samba
5 4 (1.35%) Virtual Desktop
5 4 (1.35%) VMware Workstation
6 3 (1.01%) Virtual Servers
6 3 (1.01%) vSphere
7 2 (0.68%) FreeRADIUS
7 2 (0.68%) Virtual Machines
7 2 (0.68%) XenApp
8 1 (0.34%) Microsoft App-V
8 1 (0.34%) Terminal Services
8 1 (0.34%) XenDesktop
Systems Management
1 31 (10.47%) Backup Exec
2 13 (4.39%) SCCM
3 8 (2.70%) NetBackup
3 8 (2.70%) Tivoli Storage Manager
4 7 (2.36%) vCenter Server
5 6 (2.03%) HP Data Protector
5 6 (2.03%) Symantec Endpoint Protection
5 6 (2.03%) Symantec Enterprise Vault
6 4 (1.35%) Microsoft Intune
7 3 (1.01%) EMC NetWorker
7 3 (1.01%) PaperCut
7 3 (1.01%) SafeCom
8 2 (0.68%) Ansible
8 2 (0.68%) Cisco CUCM
8 2 (0.68%) SCOM
9 1 (0.34%) Microsoft Clustering
9 1 (0.34%) NetCrunch
9 1 (0.34%) Systems Management Server (SMS)
9 1 (0.34%) ThinApp
9 1 (0.34%) WSUS
Vendors
1 90 (30.41%) Microsoft
2 57 (19.26%) VMware
3 43 (14.53%) Oracle
4 34 (11.49%) Cisco
5 25 (8.45%) IBM
6 23 (7.77%) Veeam
7 20 (6.76%) BEA
7 20 (6.76%) TIBCO
8 15 (5.07%) EMC
8 15 (5.07%) HP
9 14 (4.73%) Juniper
9 14 (4.73%) Veritas
10 13 (4.39%) Forcepoint
11 12 (4.05%) Citrix
11 12 (4.05%) Symantec
12 11 (3.72%) F5
13 10 (3.38%) CheckPoint
13 10 (3.38%) CommVault
13 10 (3.38%) NetApp
14 9 (3.04%) Remedy
Basingstoke, Hampshire
Clearwater People Solutions
Salary: £16000 - £18000 Per Annum
Posted: 2 days ago
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £19000 per annum
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000.00 - £25000.00 per annum + Pension & Benefits
Posted: 4 days ago
Camberley, Surrey
Reflex Computer Recruitment
Salary: £35000 - £42000 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £34,000 per annum + 5% Bonus, Childcare vouchers, Free Gym, Shares
Posted: 2 days ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £25,000 per annum + Package
Posted: 3 days ago
Aylesbury, Buckinghamshire
83Zero Ltd
Salary: Company Benefits
Posted: 3 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £30,000 to £35,000 per annum Superb base with excellent training
Posted: Yesterday
Guildford, Surrey
Cornucopia IT Resourcing
Salary: £35000 - £40000 per annum + bonus and benefits
Posted: 6 days ago
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 4 days ago
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: 2 days ago
Bracknell, Berkshire
Reflex Computer Recruitment
Salary: £30000 - £45000 per annum
Posted: 5 days ago
Guildford, Surrey
Cornucopia IT Resourcing
Salary: £45000 - £55000 per annum + bonus and benefits
Posted: 6 days ago
Worthing, Sussex
HM Revenue and Customs
Salary: £49,400 - £54,600
Posted: 16 days ago
Milton Keynes
Recruitment Genius Ltd
Posted: 9 days ago