Technical Support Jobs in the South East

Technical Support
England > South East

The median Technical Support salary in the South East is £38,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 179 266 355
Rank change year-on-year +87 +89 -78
Permanent jobs requiring a Technical Support 194 95 156
As % of all permanent jobs advertised in the South East 1.29% 0.82% 0.71%
As % of the Job Titles category 1.36% 0.90% 0.74%
Number of salaries quoted 160 54 95
10th Percentile £24,000 £22,750 £24,550
25th Percentile £30,000 £28,813 £28,500
Median annual salary (50th Percentile) £38,000 £40,000 £37,500
Median % change year-on-year -5.00% +6.67% +10.29%
75th Percentile £48,750 £52,813 £43,750
90th Percentile £50,000 £60,000 £54,500
England median annual salary £35,520 £35,000 £33,500
% change year-on-year +1.49% +4.48% -

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 14,224 10,599 21,077
% of permanent jobs with a recognized job title 94.24% 91.47% 95.52%
Number of salaries quoted 9,733 7,232 12,510
10th Percentile £29,000 £30,000 £30,000
25th Percentile £37,500 £40,000 £40,463
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £70,000 £70,000
90th Percentile £80,000 £83,750 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Technical Support
Job Vacancy Trend in the South East

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

Salary distribution for jobs citing Technical Support in the South East over the 6 months to 26 July 2024.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +86 110 £47,500 +15.15% 9
Oxfordshire - 57 £47,500 - 2
Hampshire -26 29 £35,000 +4.48% 5
Buckinghamshire +26 28 £50,000 +66.67% 4
Berkshire +14 25 £40,000 -5.88% 3
Kent -6 19 £30,000 -40.00% 3
Surrey -14 16 £32,500 - 5
West Sussex - 14 £45,000 - 2
East Sussex +18 5 £30,000 +7.14%
Sussex - 1 £30,000 - 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 26 July 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Technical Support in the job title.

1 61 (31.44%) Customer Service
2 42 (21.65%) Social Skills
3 38 (19.59%) Problem-Solving
4 36 (18.56%) Microsoft
5 35 (18.04%) SQL
6 30 (15.46%) Windows
6 30 (15.46%) Analytical Skills
7 27 (13.92%) PL/SQL
8 25 (12.89%) Manufacturing
8 25 (12.89%) Microsoft 365
9 24 (12.37%) Azure
9 24 (12.37%) Oracle
10 22 (11.34%) Active Directory
10 22 (11.34%) Firewall
11 21 (10.82%) SharePoint
12 17 (8.76%) Entra ID
13 16 (8.25%) ERP
13 16 (8.25%) Microsoft Office
14 15 (7.73%) .NET
14 15 (7.73%) VoIP
14 15 (7.73%) Electronics
14 15 (7.73%) Windows Server
15 14 (7.22%) SQL Server
15 14 (7.22%) Web Services
15 14 (7.22%) XML
16 12 (6.19%) VB.NET
16 12 (6.19%) C#
16 12 (6.19%) PowerBuilder
16 12 (6.19%) Wireless
16 12 (6.19%) Accounts Receivable

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (10.82%) SharePoint
2 5 (2.58%) Microsoft Exchange
Applications
1 16 (8.25%) Microsoft Office
2 3 (1.55%) Microsoft Excel
Business Applications
1 12 (6.19%) Oracle Receivables
2 1 (0.52%) Dynamics CRM
Cloud Services
1 25 (12.89%) Microsoft 365
2 24 (12.37%) Azure
3 17 (8.76%) Entra ID
4 1 (0.52%) Google Workspace
4 1 (0.52%) SuccessFactors
Communications & Networking
1 22 (11.34%) Firewall
2 15 (7.73%) VoIP
3 12 (6.19%) Wireless
4 10 (5.15%) TCP/IP
5 5 (2.58%) Remote Desktop
6 3 (1.55%) 3G
6 3 (1.55%) LTE
6 3 (1.55%) Wi-Fi
7 2 (1.03%) 4G
7 2 (1.03%) DHCP
7 2 (1.03%) Internet
7 2 (1.03%) SNMP
7 2 (1.03%) SSH
7 2 (1.03%) VLAN
7 2 (1.03%) VSAT
8 1 (0.52%) DKIM
8 1 (0.52%) DMARC
8 1 (0.52%) DNS
8 1 (0.52%) Modbus
8 1 (0.52%) WAN
Database & Business Intelligence
1 14 (7.22%) SQL Server
2 7 (3.61%) MySQL
3 2 (1.03%) Relational Database
Development Applications
1 12 (6.19%) PowerBuilder
2 2 (1.03%) Eclipse
3 1 (0.52%) JIRA
General
1 42 (21.65%) Social Skills
2 30 (15.46%) Analytical Skills
3 25 (12.89%) Manufacturing
4 15 (7.73%) Electronics
5 8 (4.12%) Finance
5 8 (4.12%) Retail
6 6 (3.09%) Automotive
7 5 (2.58%) Marketing
8 4 (2.06%) Military
9 3 (1.55%) Agriculture
9 3 (1.55%) Telecoms
10 2 (1.03%) Organisational Skills
10 2 (1.03%) Public Sector
11 1 (0.52%) Billing
11 1 (0.52%) Swedish Language
Libraries, Frameworks & Software Standards
1 15 (7.73%) .NET
2 14 (7.22%) Web Services
2 14 (7.22%) XML
3 3 (1.55%) React
4 2 (1.03%) Ajax
4 2 (1.03%) AngularJS
4 2 (1.03%) CSS
4 2 (1.03%) HTML
4 2 (1.03%) JDBC
4 2 (1.03%) ODBC
4 2 (1.03%) REST
4 2 (1.03%) SOAP
4 2 (1.03%) XHTML
5 1 (0.52%) LDAP
Miscellaneous
1 5 (2.58%) IPTV
1 5 (2.58%) Linux Command Line
1 5 (2.58%) Low-Code
2 4 (2.06%) Data Centre
3 3 (1.55%) Replication
3 3 (1.55%) Video Conferencing
4 2 (1.03%) CMDB
4 2 (1.03%) Driving Licence
4 2 (1.03%) Foreign Exchange (FX)
4 2 (1.03%) Self-Motivation
5 1 (0.52%) Handset
5 1 (0.52%) IoT
5 1 (0.52%) NB-IoT
Operating Systems
1 30 (15.46%) Windows
2 15 (7.73%) Windows Server
3 9 (4.64%) Linux
4 8 (4.12%) Windows Server 2012
5 4 (2.06%) Windows 10
6 3 (1.55%) Apple iOS
7 2 (1.03%) Android
7 2 (1.03%) Unix
8 1 (0.52%) Mac OS
8 1 (0.52%) Windows Server 2016
Processes & Methodologies
1 61 (31.44%) Customer Service
2 38 (19.59%) Problem-Solving
3 16 (8.25%) ERP
4 12 (6.19%) Accounts Receivable
4 12 (6.19%) Continuous Improvement
4 12 (6.19%) Product Requirements
4 12 (6.19%) Time Management
5 9 (4.64%) Commercial Awareness
6 8 (4.12%) Antivirus Management
6 8 (4.12%) Customer Experience
7 7 (3.61%) Mentoring
8 6 (3.09%) Coaching
9 5 (2.58%) User Experience
10 4 (2.06%) Business Intelligence
10 4 (2.06%) CRM
10 4 (2.06%) Geotechnical Engineering
11 3 (1.55%) Analytical Thinking
11 3 (1.55%) B2C
11 3 (1.55%) ITSM
11 3 (1.55%) Logistics
Programming Languages
1 35 (18.04%) SQL
2 27 (13.92%) PL/SQL
3 12 (6.19%) C#
3 12 (6.19%) VB.NET
4 3 (1.55%) PowerShell
4 3 (1.55%) Python
5 2 (1.03%) Java
5 2 (1.03%) JavaScript
5 2 (1.03%) Perl
6 1 (0.52%) Bash
6 1 (0.52%) R
Qualifications
1 6 (3.09%) Degree
2 5 (2.58%) Azure Certification
3 2 (1.03%) BPSS Clearance
3 2 (1.03%) GCSC
3 2 (1.03%) SC Cleared
3 2 (1.03%) Security Cleared
4 1 (0.52%) HNC
Quality Assurance & Compliance
1 5 (2.58%) QA
2 4 (2.06%) SLA
3 1 (0.52%) GDPR
System Software
1 22 (11.34%) Active Directory
2 11 (5.67%) VMware Infrastructure
3 10 (5.15%) Hyper-V
4 5 (2.58%) Virtual Desktop
5 4 (2.06%) Firmware
6 2 (1.03%) Microsoft Virtual Server
6 2 (1.03%) Virtual Servers
Systems Management
1 7 (3.61%) Microsoft Intune
2 2 (1.03%) WMI
3 1 (0.52%) PaperCut
Vendors
1 36 (18.56%) Microsoft
2 24 (12.37%) Oracle
3 11 (5.67%) VMware
4 3 (1.55%) HP
4 3 (1.55%) SAP
5 2 (1.03%) Cisco
5 2 (1.03%) Splunk
6 1 (0.52%) Apple
6 1 (0.52%) CheckPoint
6 1 (0.52%) Dell
6 1 (0.52%) EMC
6 1 (0.52%) Freshdesk
6 1 (0.52%) Google
6 1 (0.52%) Palo Alto
6 1 (0.52%) ServiceNow