Period
to 17 February 2019

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 February 2019 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > West Yorkshire
6 months to
17 Feb 2019
Same period 2018 Same period 2017
Rank 85 78 80
Rank change year-on-year -7 +2 -4
Permanent jobs citing Service Delivery 154 235 246
As % of all permanent IT jobs advertised in West Yorkshire 3.34% 3.43% 3.39%
As % of the Processes & Methodologies category 3.63% 3.68% 3.67%
Number of salaries quoted 144 193 202
West Yorkshire median annual salary £42,500 £37,500 £45,000
Median salary % change year-on-year +13.33% -16.67% -
10th Percentile £24,125 £24,200 £30,000
90th Percentile £66,375 £57,250 £62,250
Yorkshire median annual salary £44,077 £39,000 £42,500
% change year-on-year +13.02% -8.24% -1.16%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 4,241 6,381 6,698
As % of all permanent IT jobs advertised in West Yorkshire 92.00% 93.09% 92.22%
Number of salaries quoted 3,555 5,459 5,807
West Yorkshire median annual salary £44,000 £42,500 £42,500
Median salary % change year-on-year +3.53% - +1.19%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £63,750 £60,000 £62,000
Yorkshire median annual salary £43,000 £42,500 £41,000
% change year-on-year +1.18% +3.66% +2.50%

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Yorkshire.

Salary trend for Service Delivery in West Yorkshire

Service Delivery
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 17 February 2019.

Salary histogram for Service Delivery in West Yorkshire

Service Delivery
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 17 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +3 118 £45,000 +12.50% 20
Halifax +2 8 £45,000 -43.75% 1
Bradford -1 8 £42,000 +29.23% 3
Calderdale - 4 £37,500 -
Huddersfield 0 3 £45,000 +23.34%
Wakefield -16 3 £38,000 +52.00% 2
Wetherby - 3 £40,000 -
Pudsey +1 1 £42,000 -23.64%
Otley -2 1 - -
Service Delivery
Yorkshire

For the 6 months to 17 February 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Service Delivery.

1 62 (40.26%) ITIL
2 40 (25.97%) SQL
2 40 (25.97%) Finance
3 39 (25.32%) Windows
4 38 (24.68%) Active Directory
5 37 (24.03%) Agile Software Development
6 34 (22.08%) VMware
7 31 (20.13%) Service Management
8 28 (18.18%) SLA
9 27 (17.53%) Microsoft
9 27 (17.53%) Windows Server
10 25 (16.23%) Change Management
10 25 (16.23%) Stakeholder Management
11 23 (14.94%) Office 365
12 21 (13.64%) VMware Infrastructure
12 21 (13.64%) Problem Management
13 20 (12.99%) DNS
14 19 (12.34%) CSS
14 19 (12.34%) HTML
14 19 (12.34%) Incident Management
14 19 (12.34%) Scrum
14 19 (12.34%) Coaching
15 18 (11.69%) Microsoft Azure
15 18 (11.69%) Java
15 18 (11.69%) JavaScript
15 18 (11.69%) C#
15 18 (11.69%) .NET
15 18 (11.69%) DSDM
15 18 (11.69%) Cisco
15 18 (11.69%) Citrix

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (4.55%) MS Exchange
1 7 (4.55%) SharePoint
2 3 (1.95%) Apache Solr
2 3 (1.95%) Elasticsearch
2 3 (1.95%) Skype for Business
3 2 (1.30%) CMS
3 2 (1.30%) Umbraco
4 1 (0.65%) IIS
4 1 (0.65%) Smallworld
Applications
1 15 (9.74%) Microsoft Excel
2 7 (4.55%) Microsoft Office
3 1 (0.65%) MS Visio
Business Applications
1 1 (0.65%) Dynamics CRM
1 1 (0.65%) NetSuite
1 1 (0.65%) Remedy ITSM
1 1 (0.65%) Sage 200
Cloud Services
1 23 (14.94%) Office 365
2 18 (11.69%) Microsoft Azure
3 7 (4.55%) Amazon AWS
3 7 (4.55%) SaaS
4 3 (1.95%) Cloud Computing
5 1 (0.65%) OneDrive
Communications & Networking
1 20 (12.99%) DNS
2 15 (9.74%) DHCP
2 15 (9.74%) LAN
2 15 (9.74%) WAN
3 12 (7.79%) SAN
4 10 (6.49%) TCP/IP
5 8 (5.19%) Firewall
5 8 (5.19%) VPN
6 5 (3.25%) Cisco ASA
6 5 (3.25%) Ethernet
6 5 (3.25%) Intranet
6 5 (3.25%) Wireless
7 3 (1.95%) Cisco IOS
7 3 (1.95%) Cisco Nexus
7 3 (1.95%) EIGRP
7 3 (1.95%) MPLS
7 3 (1.95%) NetScaler
7 3 (1.95%) OSPF
7 3 (1.95%) Skype
7 3 (1.95%) WLAN
Database & Business Intelligence
1 9 (5.84%) SQL Server
2 6 (3.90%) Big Data
2 6 (3.90%) Power BI
3 5 (3.25%) Data Warehouse
4 2 (1.30%) SQL Server 2012
5 1 (0.65%) Apache Hive
5 1 (0.65%) DTS
5 1 (0.65%) Hadoop
5 1 (0.65%) HBase
5 1 (0.65%) MySQL
5 1 (0.65%) OLAP
5 1 (0.65%) OLTP
5 1 (0.65%) SQL Server Analysis Services
5 1 (0.65%) SQL Server Integration Services
5 1 (0.65%) SQL Server Reporting Services
Development Applications
1 15 (9.74%) MSTest
1 15 (9.74%) NUnit
2 1 (0.65%) Hudson
General
1 40 (25.97%) Finance
2 12 (7.79%) Telecoms
3 5 (3.25%) Legal
4 4 (2.60%) Military
5 3 (1.95%) Billing
5 3 (1.95%) Law
5 3 (1.95%) Publishing
6 2 (1.30%) Banking
6 2 (1.30%) Electronics
7 1 (0.65%) Back Office
Job Titles
1 38 (24.68%) Analyst
2 23 (14.94%) IT Manager
3 17 (11.04%) Service Manager
4 16 (10.39%) Service Analyst
5 15 (9.74%) .NET Software Engineer
5 15 (9.74%) C# Software Engineer
5 15 (9.74%) Software Engineer
6 12 (7.79%) 2nd Line Support
7 10 (6.49%) Delivery Manager
7 10 (6.49%) Services Delivery Manager
8 8 (5.19%) Architect
8 8 (5.19%) IT Services Manager
8 8 (5.19%) Service Desk Analyst
8 8 (5.19%) Support Analyst
9 7 (4.55%) Azure Engineer
9 7 (4.55%) IT Analyst
9 7 (4.55%) Senior Manager
9 7 (4.55%) Team Leader
10 6 (3.90%) Data Analyst
10 6 (3.90%) IT Trainer
Libraries, Frameworks & Software Standards
1 19 (12.34%) CSS
1 19 (12.34%) HTML
2 18 (11.69%) .NET
3 17 (11.04%) ASP.NET
3 17 (11.04%) WCF
3 17 (11.04%) XML
4 16 (10.39%) RESTful
4 16 (10.39%) SOAP
4 16 (10.39%) Web Services
5 15 (9.74%) jQuery
5 15 (9.74%) LINQ
5 15 (9.74%) Silverlight
5 15 (9.74%) WF
5 15 (9.74%) WPF
5 15 (9.74%) XSLT
6 3 (1.95%) Elastic Stack
6 3 (1.95%) Lucene
7 2 (1.30%) .NET Framework
7 2 (1.30%) ASP.NET Web Forms
7 2 (1.30%) NHibernate
Miscellaneous
1 13 (8.44%) Management Information System
2 12 (7.79%) Replication
3 11 (7.14%) Self-Motivation
4 9 (5.84%) Analytical Skills
4 9 (5.84%) e-Learning
5 6 (3.90%) Data Structures
5 6 (3.90%) Enterprise Software
6 5 (3.25%) Data Centre
6 5 (3.25%) Public Cloud
7 3 (1.95%) PKI
8 2 (1.30%) Client/Server
8 2 (1.30%) Driving Licence
8 2 (1.30%) Greenfield Project
8 2 (1.30%) Hybrid Cloud
8 2 (1.30%) User Experience
8 2 (1.30%) Video Conferencing
9 1 (0.65%) CMDB
9 1 (0.65%) Mobile App
9 1 (0.65%) NHS
9 1 (0.65%) Thin Client
Operating Systems
1 39 (25.32%) Windows
2 27 (17.53%) Windows Server
3 12 (7.79%) Windows Server 2008
4 8 (5.19%) Linux
5 7 (4.55%) Windows 10
5 7 (4.55%) Windows 7
6 5 (3.25%) Windows Server 2012
7 4 (2.60%) Red Hat Enterprise Linux
7 4 (2.60%) Windows Server 2003
8 3 (1.95%) Android
9 1 (0.65%) Apple iOS
9 1 (0.65%) Unix
Processes & Methodologies
1 62 (40.26%) ITIL
2 37 (24.03%) Agile Software Development
3 31 (20.13%) Service Management
4 25 (16.23%) Change Management
4 25 (16.23%) Stakeholder Management
5 21 (13.64%) Problem Management
6 19 (12.34%) Coaching
6 19 (12.34%) Incident Management
6 19 (12.34%) Scrum
7 18 (11.69%) DSDM
8 17 (11.04%) Software Engineering
9 16 (10.39%) Continuous Integration
9 16 (10.39%) UML
10 15 (9.74%) MVVM
10 15 (9.74%) OO
10 15 (9.74%) RUP
10 15 (9.74%) Use Case
11 14 (9.09%) Mentoring
12 12 (7.79%) Data Integration
12 12 (7.79%) IT Strategy
Programming Languages
1 40 (25.97%) SQL
2 18 (11.69%) C#
2 18 (11.69%) Java
2 18 (11.69%) JavaScript
3 16 (10.39%) T-SQL
4 15 (9.74%) C++
4 15 (9.74%) PL/SQL
5 12 (7.79%) Python
6 8 (5.19%) PowerShell
7 7 (4.55%) C
8 6 (3.90%) R
9 5 (3.25%) Bash Shell
9 5 (3.25%) Perl
10 2 (1.30%) PHP
11 1 (0.65%) Ruby
Qualifications
1 13 (8.44%) ITIL Foundation Certificate
2 10 (6.49%) Microsoft Certification
3 5 (3.25%) ITIL Certification
4 3 (1.95%) A+ Certification
4 3 (1.95%) MCDST
4 3 (1.95%) MCP
4 3 (1.95%) PRINCE2 Practitioner
4 3 (1.95%) SC Cleared
4 3 (1.95%) Security Cleared
5 2 (1.30%) Cisco Certification
5 2 (1.30%) Degree
5 2 (1.30%) MCSA
6 1 (0.65%) CCDA
6 1 (0.65%) CCNA
6 1 (0.65%) CCNP
6 1 (0.65%) Computer Science Degree
6 1 (0.65%) ISEB
6 1 (0.65%) ISTQB Foundation Certification
6 1 (0.65%) TOGAF Certification
6 1 (0.65%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 28 (18.18%) SLA
2 12 (7.79%) ISO/IEC 27001
3 9 (5.84%) QA
4 2 (1.30%) Data Quality
4 2 (1.30%) PCI DSS
5 1 (0.65%) ISO/IEC 20000
5 1 (0.65%) PMO
System Software
1 38 (24.68%) Active Directory
2 21 (13.64%) VMware Infrastructure
3 9 (5.84%) Hyper-V
4 5 (3.25%) vSphere
4 5 (3.25%) XenApp
4 5 (3.25%) XenDesktop
5 3 (1.95%) Docker
6 2 (1.30%) Microsoft App-V
7 1 (0.65%) Apache ZooKeeper
7 1 (0.65%) VMware ESXi
Systems Management
1 12 (7.79%) SCCM
2 7 (4.55%) Backup Exec
2 7 (4.55%) HP Data Protector
2 7 (4.55%) ServiceCenter
3 5 (3.25%) Ansible
3 5 (3.25%) Puppet
4 2 (1.30%) Cisco UCCX
4 2 (1.30%) Microsoft Intune
5 1 (0.65%) Cacti
5 1 (0.65%) CFEngine
5 1 (0.65%) Forefront Identity Manager
5 1 (0.65%) Munin
5 1 (0.65%) SCOM
5 1 (0.65%) ZABBIX
Vendors
1 34 (22.08%) VMware
2 27 (17.53%) Microsoft
3 18 (11.69%) Cisco
3 18 (11.69%) Citrix
4 9 (5.84%) Avaya
4 9 (5.84%) HP
4 9 (5.84%) Veeam
5 7 (4.55%) Asigra
6 6 (3.90%) Apple
6 6 (3.90%) Dell
6 6 (3.90%) Tableau
6 6 (3.90%) WatchGuard
7 5 (3.25%) ServiceNow
8 4 (2.60%) Xerox
9 3 (1.95%) Brocade
9 3 (1.95%) Genesys
9 3 (1.95%) Verint
10 2 (1.30%) Aruba
10 2 (1.30%) McAfee
10 2 (1.30%) Polycom