Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > West Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 76 82 72
Rank change year-on-year +6 -10 -19
Permanent jobs citing Service Delivery 238 260 351
As % of all permanent IT jobs advertised in West Yorkshire 3.54% 3.39% 3.77%
As % of the Processes & Methodologies category 3.87% 3.72% 4.15%
Number of salaries quoted 195 205 303
West Yorkshire median annual salary £42,500 £43,500 £45,000
Median salary % change year-on-year -2.30% -3.33% +3.45%
10th Percentile £25,000 £30,000 £32,750
90th Percentile £57,800 £59,650 £62,500
Yorkshire median annual salary £40,000 £42,500 £45,000
% change year-on-year -5.88% -5.56% +4.65%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6155 6987 8465
As % of all permanent IT jobs advertised in West Yorkshire 91.55% 91.05% 91.02%
Number of salaries quoted 5168 5991 6785
West Yorkshire median annual salary £42,500 £42,500 £41,500
Median salary % change year-on-year - +2.41% +3.75%
10th Percentile £26,750 £26,750 £26,250
90th Percentile £62,500 £64,750 £60,000
Yorkshire median annual salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00% +0.69%

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Yorkshire.

Salary trend for Service Delivery in West Yorkshire

Service Delivery
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 18 November 2017.

Salary histogram for Service Delivery in West Yorkshire

Service Delivery
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +10 171 £40,000 -7.11% 10
Bradford -4 34 £37,000 -32.73%
Halifax +34 10 £67,500 +50.00% 1
Wakefield +8 9 £25,000 -31.51% 1
Huddersfield +1 4 £42,500 +17.24%
Pudsey - 3 £52,500 -
Wetherby - 1 £29,500 -
Service Delivery
Yorkshire

For the 6 months to 18 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Service Delivery.

1 106 (44.54%) ITIL
2 72 (30.25%) Finance
3 71 (29.83%) Agile Software Development
4 51 (21.43%) Windows
5 49 (20.59%) Service Management
6 45 (18.91%) Microsoft
7 40 (16.81%) SQL
8 37 (15.55%) SLA
9 32 (13.45%) HTML
9 32 (13.45%) CSS
9 32 (13.45%) Scrum
10 31 (13.03%) JavaScript
11 30 (12.61%) Project Management
11 30 (12.61%) Continuous Improvement
12 29 (12.18%) Java
13 28 (11.76%) Microsoft Office
13 28 (11.76%) Xerox
14 27 (11.34%) C#
14 27 (11.34%) XML
14 27 (11.34%) VMware
14 27 (11.34%) Military
14 27 (11.34%) jQuery
14 27 (11.34%) Windows Server 2008
15 26 (10.92%) .NET
15 26 (10.92%) OO
15 26 (10.92%) DSDM
16 25 (10.50%) T-SQL
16 25 (10.50%) SOAP
16 25 (10.50%) ASP.NET
16 25 (10.50%) Change Management

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.20%) MS Exchange
2 5 (2.10%) Exchange Server 2007
2 5 (2.10%) Exchange Server 2010
2 5 (2.10%) Exchange Server 2013
2 5 (2.10%) SharePoint
3 2 (0.84%) Apache
4 1 (0.42%) IBM Notes
4 1 (0.42%) IIS
4 1 (0.42%) nginx
4 1 (0.42%) Oracle SOA Suite
4 1 (0.42%) SAS
Applications
1 28 (11.76%) Microsoft Office
2 17 (7.14%) Microsoft Excel
3 9 (3.78%) Microsoft PowerPoint
4 8 (3.36%) MS Visio
5 3 (1.26%) Microsoft Project
6 1 (0.42%) Spreadsheet
Business Applications
1 2 (0.84%) Cognos Planning
1 2 (0.84%) Dynamics NAV
1 2 (0.84%) Remedy ITSM
2 1 (0.42%) Dynamics AX
2 1 (0.42%) Exchequer
2 1 (0.42%) SAP Business One
Cloud Services
1 12 (5.04%) Office 365
2 5 (2.10%) Microsoft Azure
3 3 (1.26%) Amazon AWS
3 3 (1.26%) OneDrive
4 2 (0.84%) GitHub
4 2 (0.84%) SaaS
5 1 (0.42%) Cloud Computing
5 1 (0.42%) IaaS
Communications & Networking
1 19 (7.98%) WAN
2 17 (7.14%) LAN
3 16 (6.72%) TCP/IP
4 13 (5.46%) SAN
5 10 (4.20%) VoIP
6 9 (3.78%) DNS
6 9 (3.78%) VPN
7 8 (3.36%) DHCP
8 7 (2.94%) Firewall
9 3 (1.26%) Cisco ASA
9 3 (1.26%) Skype
10 2 (0.84%) MPLS
10 2 (0.84%) Network Security
10 2 (0.84%) Remote Desktop
10 2 (0.84%) Unified Communications
11 1 (0.42%) Junos
11 1 (0.42%) PABX
11 1 (0.42%) SMS
11 1 (0.42%) SSL
11 1 (0.42%) Wireless
Database & Business Intelligence
1 11 (4.62%) SQL Server
2 5 (2.10%) SQL Server 2008
2 5 (2.10%) SQL Server 2012
3 4 (1.68%) Data Warehouse
4 2 (0.84%) NoSQL
4 2 (0.84%) Oracle Database
4 2 (0.84%) Oracle Reports
4 2 (0.84%) SQL Server Integration Services
5 1 (0.42%) RDBMS
5 1 (0.42%) Relational Database
5 1 (0.42%) SAS Enterprise Guide
5 1 (0.42%) SQL Server Reporting Services
Development Applications
1 24 (10.08%) MSTest
1 24 (10.08%) NUnit
2 4 (1.68%) Git (software)
3 3 (1.26%) webpack
4 2 (0.84%) Jasmine
4 2 (0.84%) Mercurial
4 2 (0.84%) Subversion
4 2 (0.84%) Team Foundation Server
4 2 (0.84%) Visual Studio
5 1 (0.42%) Eclipse
5 1 (0.42%) Grunt
5 1 (0.42%) gulp
5 1 (0.42%) Protractor
5 1 (0.42%) Selenium
General
1 72 (30.25%) Finance
2 27 (11.34%) Military
3 21 (8.82%) Billing
4 15 (6.30%) Retail
5 12 (5.04%) Marketing
6 11 (4.62%) Telecoms
7 6 (2.52%) Electronics
8 5 (2.10%) Back Office
9 3 (1.26%) Legal
10 2 (0.84%) Banking
11 1 (0.42%) Law
Job Titles
1 41 (17.23%) Analyst
2 26 (10.92%) IT Manager
3 24 (10.08%) .NET Software Engineer
3 24 (10.08%) C# Software Engineer
3 24 (10.08%) Software Engineer
4 23 (9.66%) Team Leader
5 22 (9.24%) Service Manager
6 16 (6.72%) Project Manager
7 14 (5.88%) IT Support
7 14 (5.88%) Service Analyst
7 14 (5.88%) Services Delivery Manager
8 13 (5.46%) 2nd Line Support
9 12 (5.04%) Delivery Manager
10 11 (4.62%) Developer
11 10 (4.20%) Support Engineer
12 9 (3.78%) Infrastructure Manager
12 9 (3.78%) Infrastructure Project Manager
12 9 (3.78%) IT Services Manager
12 9 (3.78%) ITIL Manager
12 9 (3.78%) Support Analyst
Libraries, Frameworks & Software Standards
1 32 (13.45%) CSS
1 32 (13.45%) HTML
2 27 (11.34%) jQuery
2 27 (11.34%) XML
3 26 (10.92%) .NET
4 25 (10.50%) ASP.NET
4 25 (10.50%) RESTful
4 25 (10.50%) SOAP
5 24 (10.08%) LINQ
5 24 (10.08%) Silverlight
5 24 (10.08%) WCF
5 24 (10.08%) Web Services
5 24 (10.08%) WF
5 24 (10.08%) WPF
5 24 (10.08%) XSLT
6 6 (2.52%) HTML5
7 5 (2.10%) AngularJS
7 5 (2.10%) CSS3
8 4 (1.68%) Node.js
9 3 (1.26%) Twitter Bootstrap
Miscellaneous
1 18 (7.56%) Management Information System
2 12 (5.04%) Analytical Skills
3 11 (4.62%) Data Centre
3 11 (4.62%) Fat Client
3 11 (4.62%) Replication
3 11 (4.62%) Thin Client
4 7 (2.94%) User Experience
5 6 (2.52%) e-Learning
5 6 (2.52%) iPhone
5 6 (2.52%) NHS
6 4 (1.68%) Enterprise Software
6 4 (1.68%) iPad
7 3 (1.26%) Clustering
7 3 (1.26%) Cyber Attack
7 3 (1.26%) Graphic Design
7 3 (1.26%) Greenfield Project
7 3 (1.26%) Mobile App
8 2 (0.84%) Cloud Native
8 2 (0.84%) Foreign Exchange (FX)
8 2 (0.84%) Public Cloud
Operating Systems
1 51 (21.43%) Windows
2 27 (11.34%) Windows Server 2008
3 25 (10.50%) Windows Server 2012
4 16 (6.72%) Linux
5 15 (6.30%) Windows Server
6 7 (2.94%) Windows 7
7 6 (2.52%) Unix
8 4 (1.68%) Windows 10
9 3 (1.26%) Mac OS
10 2 (0.84%) Windows 8
11 1 (0.42%) Android
11 1 (0.42%) Apple iOS
11 1 (0.42%) Mac OS X
11 1 (0.42%) Red Hat Enterprise Linux
Processes & Methodologies
1 106 (44.54%) ITIL
2 71 (29.83%) Agile Software Development
3 49 (20.59%) Service Management
4 32 (13.45%) Scrum
5 30 (12.61%) Continuous Improvement
5 30 (12.61%) Project Management
6 26 (10.92%) DSDM
6 26 (10.92%) OO
7 25 (10.50%) Change Management
7 25 (10.50%) Software Engineering
8 24 (10.08%) Continuous Integration
8 24 (10.08%) MVVM
8 24 (10.08%) RUP
8 24 (10.08%) UML
8 24 (10.08%) Use Case
9 23 (9.66%) People Management
10 21 (8.82%) PRINCE2
10 21 (8.82%) Stakeholder Management
11 20 (8.40%) Coaching
11 20 (8.40%) Presales
Programming Languages
1 40 (16.81%) SQL
2 31 (13.03%) JavaScript
3 29 (12.18%) Java
4 27 (11.34%) C#
5 25 (10.50%) T-SQL
6 24 (10.08%) C++
6 24 (10.08%) PL/SQL
7 10 (4.20%) C
8 7 (2.94%) Python
9 2 (0.84%) PHP
9 2 (0.84%) Ruby
9 2 (0.84%) Scala
10 1 (0.42%) VB.NET
Qualifications
1 18 (7.56%) SC Cleared
1 18 (7.56%) Security Cleared
2 12 (5.04%) ITIL Certification
3 9 (3.78%) ITIL Foundation Certificate
4 8 (3.36%) Microsoft Certification
5 6 (2.52%) A+ Certification
5 6 (2.52%) MCDST
6 5 (2.10%) Degree
7 4 (1.68%) CCNA
7 4 (1.68%) Cisco Certification
8 2 (0.84%) ISTQB
8 2 (0.84%) ISTQB Foundation Certification
8 2 (0.84%) MCSA
8 2 (0.84%) MCSE
8 2 (0.84%) PRINCE2 Certification
9 1 (0.42%) CCSA
9 1 (0.42%) Computer Science Degree
9 1 (0.42%) JNCIA
9 1 (0.42%) Six Sigma Green Belt
Quality Assurance & Compliance
1 37 (15.55%) SLA
2 6 (2.52%) ISO/IEC 27001
3 4 (1.68%) ISO/IEC 20000
3 4 (1.68%) QA
4 2 (0.84%) GDPR
4 2 (0.84%) ISO 9001
4 2 (0.84%) PMO
5 1 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (0.42%) PCI DSS
System Software
1 22 (9.24%) VMware Infrastructure
2 16 (6.72%) Active Directory
3 9 (3.78%) XenApp
4 4 (1.68%) Microsoft Virtual Server
4 4 (1.68%) Virtual Servers
4 4 (1.68%) XenDesktop
5 3 (1.26%) Hyper-V
5 3 (1.26%) VMware ESXi
6 1 (0.42%) Xen
Systems Management
1 6 (2.52%) Puppet
2 3 (1.26%) Ansible
2 3 (1.26%) CFEngine
2 3 (1.26%) Opscode Chef
2 3 (1.26%) Salt
3 2 (0.84%) AirWatch
3 2 (0.84%) Aspera SmartTrack
3 2 (0.84%) SCCM
4 1 (0.42%) SCSM
Vendors
1 45 (18.91%) Microsoft
2 28 (11.76%) Xerox
3 27 (11.34%) VMware
4 23 (9.66%) Citrix
5 18 (7.56%) Cisco
6 8 (3.36%) ServiceNow
7 7 (2.94%) Apple
7 7 (2.94%) Dell
7 7 (2.94%) Oracle
8 6 (2.52%) CheckPoint
9 5 (2.10%) Civica
9 5 (2.10%) CommVault
9 5 (2.10%) Dell Compellent
9 5 (2.10%) NetApp
10 4 (1.68%) Google
10 4 (1.68%) Red Hat
10 4 (1.68%) Sage
10 4 (1.68%) Splunk
11 3 (1.26%) Mercator
11 3 (1.26%) Salesforce.com