Period
to 19 April 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 April 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > West Yorkshire
6 months to
19 Apr 2018
Same period 2017 Same period 2016
Rank 79 84 80
Rank change year-on-year +5 -4 -18
Permanent jobs citing Service Delivery 246 224 294
As % of all permanent IT jobs advertised in West Yorkshire 3.44% 3.13% 3.39%
As % of the Processes & Methodologies category 3.71% 3.41% 3.73%
Number of salaries quoted 193 189 245
West Yorkshire median annual salary £35,000 £45,000 £50,000
Median salary % change year-on-year -22.22% -10.00% +17.65%
10th Percentile £19,750 £30,200 £32,000
90th Percentile £57,500 £58,750 £82,000
Yorkshire median annual salary £35,000 £42,500 £45,000
% change year-on-year -17.65% -5.56% +12.50%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,623 6,564 7,874
As % of all permanent IT jobs advertised in West Yorkshire 92.62% 91.73% 90.90%
Number of salaries quoted 5,609 5,761 6,525
West Yorkshire median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £27,500 £26,250 £27,500
90th Percentile £61,250 £61,250 £60,000
Yorkshire median annual salary £42,500 £42,000 £40,000
% change year-on-year +1.19% +5.00% -

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Yorkshire.

Salary trend for Service Delivery in West Yorkshire

Service Delivery
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 19 April 2018.

Salary histogram for Service Delivery in West Yorkshire

Service Delivery
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 19 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +46 206 £35,000 -22.22% 14
Bradford -23 19 £31,000 -38.70% 2
Wakefield -9 13 £37,500 +15.38% 1
Halifax +20 3 - -
Huddersfield -6 2 £36,485 -2.71%
Otley - 1 £36,000 -
Service Delivery
Yorkshire

For the 6 months to 19 April 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Service Delivery.

1 116 (47.15%) ITIL
2 72 (29.27%) Finance
3 56 (22.76%) Xerox
4 55 (22.36%) Agile Software Development
5 53 (21.54%) Windows
6 52 (21.14%) Microsoft
7 51 (20.73%) Microsoft Excel
7 51 (20.73%) SQL
8 48 (19.51%) Service Management
9 46 (18.70%) Microsoft Office
10 38 (15.45%) Management Information System
11 37 (15.04%) SLA
11 37 (15.04%) Incident Management
12 34 (13.82%) .NET
13 31 (12.60%) Billing
13 31 (12.60%) Problem-Solving
14 30 (12.20%) C#
14 30 (12.20%) Problem Management
14 30 (12.20%) Continuous Improvement
15 29 (11.79%) VMware
16 28 (11.38%) Java
16 28 (11.38%) ASP.NET
17 27 (10.98%) JavaScript
17 27 (10.98%) C
18 26 (10.57%) HTML
18 26 (10.57%) CSS
18 26 (10.57%) Web Services
18 26 (10.57%) Military
18 26 (10.57%) Software Engineering
18 26 (10.57%) Process Improvement

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (3.66%) MS Exchange
2 8 (3.25%) Apache Spark
3 3 (1.22%) Apache Solr
3 3 (1.22%) Elasticsearch
4 2 (0.81%) Apache
4 2 (0.81%) Confluence
4 2 (0.81%) Exchange Server 2007
4 2 (0.81%) Exchange Server 2010
4 2 (0.81%) Exchange Server 2013
5 1 (0.41%) SharePoint
Applications
1 51 (20.73%) Microsoft Excel
2 46 (18.70%) Microsoft Office
3 5 (2.03%) Microsoft PowerPoint
4 3 (1.22%) MS Visio
5 1 (0.41%) Microsoft Project
5 1 (0.41%) Spreadsheet
Business Applications
1 7 (2.85%) Remedy ITSM
2 1 (0.41%) Dynamics AX
2 1 (0.41%) Dynamics NAV
2 1 (0.41%) NetSuite
2 1 (0.41%) Sage X3
Cloud Services
1 15 (6.10%) Amazon AWS
2 13 (5.28%) Microsoft Azure
3 6 (2.44%) Office 365
4 4 (1.63%) Cloud Computing
5 1 (0.41%) Akamai
5 1 (0.41%) Google Analytics
5 1 (0.41%) IaaS
5 1 (0.41%) SuccessFactors
Communications & Networking
1 19 (7.72%) WAN
2 18 (7.32%) LAN
3 17 (6.91%) TCP/IP
4 9 (3.66%) SAN
5 6 (2.44%) DHCP
5 6 (2.44%) DNS
5 6 (2.44%) Firewall
6 4 (1.63%) VPN
7 3 (1.22%) NAS
7 3 (1.22%) Network Security
7 3 (1.22%) Wireless
8 2 (0.81%) Cisco ASA
8 2 (0.81%) Internet
8 2 (0.81%) IPsec
8 2 (0.81%) Multicast
8 2 (0.81%) Wi-Fi
9 1 (0.41%) 3G
9 1 (0.41%) BGP
9 1 (0.41%) MPLS
9 1 (0.41%) OSPF
Database & Business Intelligence
1 14 (5.69%) SQL Server
2 13 (5.28%) MS Access
3 9 (3.66%) Hadoop
4 8 (3.25%) Big Data
5 4 (1.63%) BusinessObjects
6 3 (1.22%) Apache Hive
6 3 (1.22%) HBase
6 3 (1.22%) MongoDB
6 3 (1.22%) Oracle Database
6 3 (1.22%) Redis
6 3 (1.22%) SAP Data Services
6 3 (1.22%) SQL Server 2012
7 2 (0.81%) Data Lake
7 2 (0.81%) Data Warehouse
7 2 (0.81%) DB2
7 2 (0.81%) Oracle Reports
7 2 (0.81%) SQL Server 2008
8 1 (0.41%) Crystal Reports
8 1 (0.41%) SQL Server 2000
8 1 (0.41%) SQL Server Reporting Services
Development Applications
1 21 (8.54%) MSTest
1 21 (8.54%) NUnit
2 8 (3.25%) JIRA
2 8 (3.25%) Visual Studio
3 6 (2.44%) Git (software)
3 6 (2.44%) Visual Studio Team System
4 3 (1.22%) webpack
5 1 (0.41%) Selenium
5 1 (0.41%) SoapUI
5 1 (0.41%) Team Foundation Server
General
1 72 (29.27%) Finance
2 31 (12.60%) Billing
3 26 (10.57%) Marketing
3 26 (10.57%) Military
4 21 (8.54%) Retail
5 20 (8.13%) Local Government
6 15 (6.10%) Back Office
7 8 (3.25%) Electronics
8 5 (2.03%) Law
8 5 (2.03%) Legal
9 3 (1.22%) Publishing
10 1 (0.41%) Automotive
Job Titles
1 64 (26.02%) Analyst
2 34 (13.82%) Service Analyst
3 22 (8.94%) Service Manager
4 21 (8.54%) .NET Software Engineer
4 21 (8.54%) C# Software Engineer
4 21 (8.54%) Software Engineer
5 19 (7.72%) Services Delivery Analyst
6 18 (7.32%) IT Manager
7 15 (6.10%) Architect
8 14 (5.69%) 2nd Line Support
9 12 (4.88%) Delivery Manager
10 11 (4.47%) IT Analyst
10 11 (4.47%) IT Services Manager
10 11 (4.47%) Services Delivery Manager
11 10 (4.07%) Report Analyst
12 9 (3.66%) Developer
12 9 (3.66%) Technical Support
13 8 (3.25%) Asset Management Analyst
14 7 (2.85%) Service Transition Analyst
14 7 (2.85%) Transition Analyst
Libraries, Frameworks & Software Standards
1 34 (13.82%) .NET
2 28 (11.38%) ASP.NET
3 26 (10.57%) CSS
3 26 (10.57%) HTML
3 26 (10.57%) Web Services
4 23 (9.35%) XML
5 22 (8.94%) SOAP
6 21 (8.54%) jQuery
6 21 (8.54%) LINQ
6 21 (8.54%) RESTful
6 21 (8.54%) Silverlight
6 21 (8.54%) WCF
6 21 (8.54%) WF
6 21 (8.54%) WPF
6 21 (8.54%) XSLT
7 6 (2.44%) ASP.NET MVC
8 5 (2.03%) COM
9 3 (1.22%) CSS3
9 3 (1.22%) HTML5
9 3 (1.22%) Kafka
Miscellaneous
1 38 (15.45%) Management Information System
2 20 (8.13%) Analytical Skills
3 16 (6.50%) Replication
4 15 (6.10%) Driving Licence
5 12 (4.88%) Fat Client
5 12 (4.88%) Thin Client
6 9 (3.66%) Greenfield Project
7 8 (3.25%) Data Centre
7 8 (3.25%) e-Learning
8 7 (2.85%) Enterprise Software
9 4 (1.63%) CMDB
9 4 (1.63%) Graphic Design
9 4 (1.63%) Mobile App
9 4 (1.63%) Self-Motivation
9 4 (1.63%) User Experience
10 2 (0.81%) Clustering
10 2 (0.81%) NHS
11 1 (0.41%) Enterprise Storage
11 1 (0.41%) Video Conferencing
11 1 (0.41%) Video\Live Streaming
Operating Systems
1 53 (21.54%) Windows
2 22 (8.94%) Windows Server 2008
2 22 (8.94%) Windows Server 2012
3 21 (8.54%) Windows Server
4 13 (5.28%) Linux
5 9 (3.66%) Unix
6 6 (2.44%) Red Hat Enterprise Linux
7 4 (1.63%) Android
7 4 (1.63%) Windows 7
8 3 (1.22%) Windows 10
9 2 (0.81%) Mac OS
10 1 (0.41%) Windows 8
Processes & Methodologies
1 116 (47.15%) ITIL
2 55 (22.36%) Agile Software Development
3 48 (19.51%) Service Management
4 37 (15.04%) Incident Management
5 31 (12.60%) Problem-Solving
6 30 (12.20%) Continuous Improvement
6 30 (12.20%) Problem Management
7 26 (10.57%) Process Improvement
7 26 (10.57%) Software Engineering
8 25 (10.16%) Mathematics
9 24 (9.76%) OO
10 23 (9.35%) Scrum
11 22 (8.94%) Change Management
11 22 (8.94%) Continuous Integration
11 22 (8.94%) UML
12 21 (8.54%) DSDM
12 21 (8.54%) MVVM
12 21 (8.54%) RUP
12 21 (8.54%) Use Case
13 20 (8.13%) People Management
Programming Languages
1 51 (20.73%) SQL
2 30 (12.20%) C#
3 28 (11.38%) Java
4 27 (10.98%) C
4 27 (10.98%) JavaScript
5 23 (9.35%) T-SQL
6 22 (8.94%) C++
6 22 (8.94%) PL/SQL
7 14 (5.69%) VBA
8 6 (2.44%) VB
9 3 (1.22%) Python
9 3 (1.22%) R
10 2 (0.81%) ANSI SQL
10 2 (0.81%) PowerShell
11 1 (0.41%) Groovy
11 1 (0.41%) Perl
11 1 (0.41%) PHP
11 1 (0.41%) Ruby
11 1 (0.41%) VB.NET
Qualifications
1 24 (9.76%) Degree
2 21 (8.54%) SC Cleared
2 21 (8.54%) Security Cleared
3 17 (6.91%) ITIL Foundation Certificate
4 15 (6.10%) Microsoft Certification
5 10 (4.07%) ITIL Certification
6 9 (3.66%) A+ Certification
6 9 (3.66%) MCDST
7 8 (3.25%) Cisco Certification
8 6 (2.44%) MCSE
9 4 (1.63%) CCNA
10 3 (1.22%) HNC
10 3 (1.22%) HND
10 3 (1.22%) MCSA
10 3 (1.22%) PRINCE2 Certification
10 3 (1.22%) Six Sigma Yellow Belt
11 2 (0.81%) AWS Certification
12 1 (0.41%) CCIE
12 1 (0.41%) CCNP
12 1 (0.41%) JNCIA
Quality Assurance & Compliance
1 37 (15.04%) SLA
2 5 (2.03%) PMO
3 4 (1.63%) ISO/IEC 20000
4 3 (1.22%) Data Quality
4 3 (1.22%) QA
5 1 (0.41%) GDPR
5 1 (0.41%) ISO 9001
5 1 (0.41%) Sarbanes-Oxley
System Software
1 21 (8.54%) VMware Infrastructure
2 9 (3.66%) Active Directory
3 5 (2.03%) Hyper-V
4 4 (1.63%) XenApp
5 3 (1.22%) HDFS
5 3 (1.22%) Virtual Machines
6 1 (0.41%) Docker
6 1 (0.41%) Microsoft App-V
Systems Management
1 12 (4.88%) SCCM
2 7 (2.85%) AirWatch
2 7 (2.85%) Aspera SmartTrack
3 3 (1.22%) FortiGate
3 3 (1.22%) Puppet
4 2 (0.81%) Ansible
5 1 (0.41%) Data Guard
5 1 (0.41%) Enterprise Manager Cloud Control
5 1 (0.41%) Failover Clustering
5 1 (0.41%) Microsoft Clustering
5 1 (0.41%) Oracle RMAN
Vendors
1 56 (22.76%) Xerox
2 52 (21.14%) Microsoft
3 29 (11.79%) VMware
4 18 (7.32%) Citrix
5 17 (6.91%) Cisco
6 15 (6.10%) SAP
7 13 (5.28%) ServiceNow
8 11 (4.47%) Remedy
9 9 (3.66%) Red Hat
10 8 (3.25%) Apple
10 8 (3.25%) Dell
11 7 (2.85%) BMC
12 6 (2.44%) Oracle
12 6 (2.44%) Snow
13 5 (2.03%) Adobe
13 5 (2.03%) Google
14 4 (1.63%) Salesforce.com
15 3 (1.22%) Meraki
15 3 (1.22%) Palo Alto
15 3 (1.22%) Zerto