Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > West Yorkshire
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 92 94 87
Rank change year-on-year +2 -7 -15
Permanent jobs citing Service Delivery 171 212 256
As % of all permanent IT jobs advertised in West Yorkshire 2.93% 3.08% 3.27%
As % of the Processes & Methodologies category 3.18% 3.29% 3.50%
Number of salaries quoted 139 179 198
West Yorkshire median annual salary £45,000 £44,000 £45,000
Median salary % change year-on-year +2.27% -2.22% -
10th Percentile £19,750 £25,750 £28,588
90th Percentile £57,500 £57,500 £65,750
Yorkshire median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 5,379 6,449 7,318
As % of all permanent IT jobs advertised in West Yorkshire 92.03% 93.57% 93.45%
Number of salaries quoted 4,498 5,415 6,111
West Yorkshire median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £26,250 £26,302 £26,250
90th Percentile £63,750 £62,500 £63,750
Yorkshire median annual salary £44,000 £42,500 £40,000
% change year-on-year +3.53% +6.25% -

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Yorkshire.

Salary trend for Service Delivery in West Yorkshire

Service Delivery
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 20 September 2018.

Salary histogram for Service Delivery in West Yorkshire

Service Delivery
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +23 138 £45,000 -5.26% 18
Bradford +9 21 £47,500 +11.76% 4
Huddersfield +1 5 £45,000 +5.88% 1
Wetherby -6 1 £32,500 -18.24%
Ilkley - 1 - - 1
Service Delivery
Yorkshire

For the 6 months to 20 September 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Service Delivery.

1 64 (37.43%) ITIL
1 64 (37.43%) Finance
2 45 (26.32%) Microsoft
3 39 (22.81%) Agile Software Development
4 38 (22.22%) SQL
5 33 (19.30%) Windows
6 31 (18.13%) Microsoft Excel
7 29 (16.96%) Microsoft Office
8 28 (16.37%) .NET
8 28 (16.37%) Service Management
9 26 (15.20%) SLA
9 26 (15.20%) Incident Management
10 25 (14.62%) Retail
10 25 (14.62%) C#
10 25 (14.62%) Java
10 25 (14.62%) JavaScript
11 24 (14.04%) Management Information System
11 24 (14.04%) HTML
11 24 (14.04%) ASP.NET
11 24 (14.04%) Xerox
12 23 (13.45%) CSS
12 23 (13.45%) Active Directory
12 23 (13.45%) Project Management
12 23 (13.45%) Stakeholder Management
13 22 (12.87%) WCF
13 22 (12.87%) Problem Management
14 21 (12.28%) VMware
15 20 (11.70%) Software Engineering
15 20 (11.70%) UML
15 20 (11.70%) XML

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.26%) SharePoint
2 8 (4.68%) Apache Solr
2 8 (4.68%) Elasticsearch
3 6 (3.51%) MS Exchange
4 4 (2.34%) CMS
4 4 (2.34%) Umbraco
5 3 (1.75%) IIS
6 2 (1.17%) Confluence
7 1 (0.58%) Apache
7 1 (0.58%) Smallworld
Applications
1 31 (18.13%) Microsoft Excel
2 29 (16.96%) Microsoft Office
3 4 (2.34%) Microsoft Project
4 3 (1.75%) MS Visio
5 1 (0.58%) Microsoft PowerPoint
Business Applications
1 5 (2.92%) Remedy ITSM
2 2 (1.17%) assyst
2 2 (1.17%) Dynamics AX
2 2 (1.17%) NetSuite
Cloud Services
1 16 (9.36%) Microsoft Azure
2 11 (6.43%) Amazon AWS
2 11 (6.43%) SaaS
3 8 (4.68%) Office 365
4 2 (1.17%) Cloud Computing
4 2 (1.17%) SuccessFactors
5 1 (0.58%) Akamai
5 1 (0.58%) Google Analytics
Communications & Networking
1 11 (6.43%) LAN
2 10 (5.85%) Intranet
2 10 (5.85%) WAN
3 7 (4.09%) DHCP
3 7 (4.09%) DNS
4 5 (2.92%) SAN
4 5 (2.92%) TCP/IP
5 2 (1.17%) Internet
5 2 (1.17%) Wireless
6 1 (0.58%) Cisco ASA
6 1 (0.58%) Cisco Nexus
6 1 (0.58%) EIGRP
6 1 (0.58%) Ethernet
6 1 (0.58%) Firewall
6 1 (0.58%) OSPF
6 1 (0.58%) VPN
6 1 (0.58%) Wi-Fi
Database & Business Intelligence
1 17 (9.94%) SQL Server
2 4 (2.34%) MS Access
2 4 (2.34%) SQL Server 2012
3 1 (0.58%) Apache Cassandra
3 1 (0.58%) BusinessObjects
3 1 (0.58%) Crystal Reports
3 1 (0.58%) Data Warehouse
3 1 (0.58%) DB2
3 1 (0.58%) Hadoop
3 1 (0.58%) MySQL
3 1 (0.58%) NoSQL
3 1 (0.58%) Oracle Database
3 1 (0.58%) Oracle Database 12c
3 1 (0.58%) Power BI
Development Applications
1 18 (10.53%) MSTest
1 18 (10.53%) NUnit
2 4 (2.34%) JIRA
3 3 (1.75%) Git (software)
4 2 (1.17%) Visual Studio
4 2 (1.17%) Visual Studio Team System
5 1 (0.58%) Jenkins
General
1 64 (37.43%) Finance
2 25 (14.62%) Retail
3 18 (10.53%) Telecoms
4 15 (8.77%) Marketing
5 9 (5.26%) Billing
5 9 (5.26%) Law
6 8 (4.68%) Local Government
7 6 (3.51%) Electronics
8 5 (2.92%) Back Office
8 5 (2.92%) Legal
8 5 (2.92%) Military
9 3 (1.75%) Publishing
10 2 (1.17%) Banking
Job Titles
1 36 (21.05%) Analyst
2 25 (14.62%) IT Manager
3 18 (10.53%) .NET Software Engineer
3 18 (10.53%) C# Software Engineer
3 18 (10.53%) Software Engineer
4 17 (9.94%) Service Manager
5 16 (9.36%) Service Analyst
6 14 (8.19%) Delivery Manager
6 14 (8.19%) Vendor Manager
7 12 (7.02%) Contracts Manager
8 10 (5.85%) Administrator
8 10 (5.85%) DevOps Administrator
8 10 (5.85%) DevOps Engineer
8 10 (5.85%) Linux Administrator
8 10 (5.85%) Linux DevOps Administrator
8 10 (5.85%) Linux DevOps Engineer
8 10 (5.85%) Linux Engineer
8 10 (5.85%) Linux Systems Administrator
8 10 (5.85%) Linux Systems Engineer
8 10 (5.85%) Systems Administrator
Libraries, Frameworks & Software Standards
1 28 (16.37%) .NET
2 24 (14.04%) ASP.NET
2 24 (14.04%) HTML
3 23 (13.45%) CSS
4 22 (12.87%) WCF
5 20 (11.70%) XML
6 19 (11.11%) SOAP
7 18 (10.53%) jQuery
7 18 (10.53%) LINQ
7 18 (10.53%) RESTful
7 18 (10.53%) Silverlight
7 18 (10.53%) Web Services
7 18 (10.53%) WF
7 18 (10.53%) WPF
7 18 (10.53%) XSLT
8 8 (4.68%) Elastic Stack
8 8 (4.68%) Lucene
9 4 (2.34%) .NET Framework
9 4 (2.34%) HTML5
9 4 (2.34%) NHibernate
Miscellaneous
1 24 (14.04%) Management Information System
2 19 (11.11%) Analytical Skills
3 8 (4.68%) Driving Licence
4 7 (4.09%) e-Learning
5 6 (3.51%) Greenfield Project
6 5 (2.92%) Replication
7 4 (2.34%) Data Centre
7 4 (2.34%) Self-Motivation
8 3 (1.75%) Enterprise Software
9 2 (1.17%) Mobile App
9 2 (1.17%) NHS
9 2 (1.17%) User Experience
10 1 (0.58%) Graphic Design
Operating Systems
1 33 (19.30%) Windows
2 19 (11.11%) Linux
3 16 (9.36%) Windows Server
4 15 (8.77%) Unix
5 5 (2.92%) Windows Server 2008
5 5 (2.92%) Windows Server 2012
6 3 (1.75%) Windows 10
6 3 (1.75%) Windows 7
7 1 (0.58%) Windows 2000 Server
7 1 (0.58%) Windows Server 2003
7 1 (0.58%) Windows XP
Processes & Methodologies
1 64 (37.43%) ITIL
2 39 (22.81%) Agile Software Development
3 28 (16.37%) Service Management
4 26 (15.20%) Incident Management
5 23 (13.45%) Project Management
5 23 (13.45%) Stakeholder Management
6 22 (12.87%) Problem Management
7 20 (11.70%) Software Engineering
7 20 (11.70%) UML
8 19 (11.11%) Coaching
8 19 (11.11%) Scrum
9 18 (10.53%) Continuous Integration
9 18 (10.53%) DSDM
9 18 (10.53%) MVVM
9 18 (10.53%) OO
9 18 (10.53%) RUP
9 18 (10.53%) Use Case
10 17 (9.94%) DevOps
10 17 (9.94%) Supplier Management
11 16 (9.36%) ITIL V3
Programming Languages
1 38 (22.22%) SQL
2 25 (14.62%) C#
2 25 (14.62%) Java
2 25 (14.62%) JavaScript
3 19 (11.11%) PL/SQL
3 19 (11.11%) T-SQL
4 18 (10.53%) C++
5 17 (9.94%) C
6 12 (7.02%) Python
7 11 (6.43%) Bash Shell
7 11 (6.43%) Perl
7 11 (6.43%) PHP
8 6 (3.51%) PowerShell
9 4 (2.34%) VB
9 4 (2.34%) VBA
10 1 (0.58%) Ruby
Qualifications
1 10 (5.85%) Microsoft Certification
2 8 (4.68%) Degree
2 8 (4.68%) ITIL Foundation Certificate
3 7 (4.09%) ITIL Certification
4 6 (3.51%) A+ Certification
4 6 (3.51%) MCDST
4 6 (3.51%) SC Cleared
4 6 (3.51%) Security Cleared
5 1 (0.58%) PRINCE2 Certification
5 1 (0.58%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 26 (15.20%) SLA
2 6 (3.51%) ISO/IEC 20000
2 6 (3.51%) ISO/IEC 27001
3 4 (2.34%) QA
4 1 (0.58%) Data Quality
4 1 (0.58%) PMO
System Software
1 23 (13.45%) Active Directory
2 15 (8.77%) VMware Infrastructure
3 9 (5.26%) Docker
4 5 (2.92%) Hyper-V
5 1 (0.58%) Microsoft App-V
5 1 (0.58%) XenApp
Systems Management
1 11 (6.43%) SCCM
2 10 (5.85%) Ansible
2 10 (5.85%) Cacti
2 10 (5.85%) Munin
2 10 (5.85%) Puppet
2 10 (5.85%) ZABBIX
3 5 (2.92%) AirWatch
3 5 (2.92%) Aspera SmartTrack
3 5 (2.92%) Backup Exec
3 5 (2.92%) HP Data Protector
3 5 (2.92%) ServiceCenter
4 1 (0.58%) Data Guard
4 1 (0.58%) Enterprise Manager Cloud Control
4 1 (0.58%) Nagios
4 1 (0.58%) Oracle RMAN
4 1 (0.58%) SCOM
Vendors
1 45 (26.32%) Microsoft
2 24 (14.04%) Xerox
3 21 (12.28%) VMware
4 15 (8.77%) Cisco
5 10 (5.85%) SaltStack
6 8 (4.68%) Citrix
7 7 (4.09%) Dell
7 7 (4.09%) Remedy
7 7 (4.09%) SAP
8 6 (3.51%) Apple
9 5 (2.92%) Adobe
9 5 (2.92%) Asigra
9 5 (2.92%) BMC
9 5 (2.92%) HP
9 5 (2.92%) ServiceNow
9 5 (2.92%) Veeam
10 2 (1.17%) ATG
10 2 (1.17%) hybris
10 2 (1.17%) JD Edwards
10 2 (1.17%) Sophos