Period
to 15 July 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 15 July 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > West Yorkshire
6 months to
15 Jul 2018
Same period 2017 Same period 2016
Rank 83 107 83
Rank change year-on-year +24 -24 -15
Permanent jobs citing Service Delivery 207 181 292
As % of all permanent IT jobs advertised in West Yorkshire 3.13% 2.52% 3.51%
As % of the Processes & Methodologies category 3.37% 2.71% 3.83%
Number of salaries quoted 163 153 227
West Yorkshire median annual salary £35,000 £45,000 £50,000
Median salary % change year-on-year -22.22% -10.00% +11.11%
10th Percentile £19,750 £31,250 £29,000
90th Percentile £57,500 £56,200 £76,250
Yorkshire median annual salary £40,000 £42,500 £47,500
% change year-on-year -5.88% -10.53% +5.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,145 6,671 7,632
As % of all permanent IT jobs advertised in West Yorkshire 93.01% 92.73% 91.75%
Number of salaries quoted 5,199 5,736 6,339
West Yorkshire median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £27,500 £26,250 £26,250
90th Percentile £63,500 £62,500 £62,500
Yorkshire median annual salary £43,000 £42,500 £40,000
% change year-on-year +1.18% +6.25% -

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Yorkshire.

Salary trend for Service Delivery in West Yorkshire

Service Delivery
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 15 July 2018.

Salary histogram for Service Delivery in West Yorkshire

Service Delivery
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 15 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +55 175 £35,000 -30.00% 14
Bradford +10 21 £32,500 -23.53% 2
Wakefield -18 5 £37,500 +11.94%
Huddersfield 0 1 £25,470 -36.33%
Wetherby -5 1 £32,500 -20.25% 1
Ilkley - 1 - -
Otley - 1 £36,000 -
Service Delivery
Yorkshire

For the 6 months to 15 July 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Service Delivery.

1 79 (38.16%) ITIL
2 66 (31.88%) Finance
3 62 (29.95%) Microsoft Excel
4 54 (26.09%) Microsoft
5 53 (25.60%) Microsoft Office
6 51 (24.64%) Xerox
7 44 (21.26%) SQL
7 44 (21.26%) Agile Software Development
8 39 (18.84%) Windows
9 36 (17.39%) Management Information System
10 34 (16.43%) .NET
11 32 (15.46%) C
12 31 (14.98%) Service Management
12 31 (14.98%) Incident Management
12 31 (14.98%) Problem-Solving
13 29 (14.01%) Mathematics
13 29 (14.01%) C#
13 29 (14.01%) Java
14 27 (13.04%) SLA
15 26 (12.56%) ASP.NET
16 25 (12.08%) Web Services
16 25 (12.08%) Software Engineering
17 23 (11.11%) JavaScript
17 23 (11.11%) OO
17 23 (11.11%) Analytical Skills
17 23 (11.11%) Process Improvement
18 22 (10.63%) UML
18 22 (10.63%) HTML
18 22 (10.63%) T-SQL
18 22 (10.63%) Billing

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.86%) Apache Spark
1 8 (3.86%) MS Exchange
2 5 (2.42%) Apache Solr
2 5 (2.42%) Elasticsearch
3 3 (1.45%) Apache
3 3 (1.45%) SharePoint
4 2 (0.97%) Confluence
4 2 (0.97%) Exchange Server 2007
4 2 (0.97%) Exchange Server 2010
4 2 (0.97%) Exchange Server 2013
5 1 (0.48%) IIS
Applications
1 62 (29.95%) Microsoft Excel
2 53 (25.60%) Microsoft Office
3 4 (1.93%) Microsoft PowerPoint
3 4 (1.93%) Microsoft Project
4 3 (1.45%) MS Visio
5 1 (0.48%) Spreadsheet
Business Applications
1 5 (2.42%) Remedy ITSM
2 2 (0.97%) assyst
2 2 (0.97%) Dynamics AX
2 2 (0.97%) NetSuite
3 1 (0.48%) Sage X3
Cloud Services
1 14 (6.76%) Amazon AWS
2 12 (5.80%) Microsoft Azure
3 3 (1.45%) Office 365
3 3 (1.45%) SaaS
4 2 (0.97%) SuccessFactors
5 1 (0.48%) Akamai
5 1 (0.48%) Cloud Computing
5 1 (0.48%) Google Analytics
Communications & Networking
1 11 (5.31%) LAN
2 10 (4.83%) WAN
3 6 (2.90%) SAN
4 4 (1.93%) TCP/IP
5 2 (0.97%) DHCP
5 2 (0.97%) DNS
5 2 (0.97%) Internet
5 2 (0.97%) Intranet
6 1 (0.48%) Cisco ASA
6 1 (0.48%) Cisco Nexus
6 1 (0.48%) EIGRP
6 1 (0.48%) Ethernet
6 1 (0.48%) Fibre Channel
6 1 (0.48%) Firewall
6 1 (0.48%) OSPF
6 1 (0.48%) Unified Communications
6 1 (0.48%) Wi-Fi
6 1 (0.48%) Wireless
Database & Business Intelligence
1 16 (7.73%) SQL Server
2 13 (6.28%) MS Access
3 9 (4.35%) Hadoop
4 8 (3.86%) Big Data
5 3 (1.45%) Apache Hive
5 3 (1.45%) BusinessObjects
5 3 (1.45%) HBase
5 3 (1.45%) MongoDB
5 3 (1.45%) Redis
5 3 (1.45%) SQL Server 2012
6 2 (0.97%) Data Lake
6 2 (0.97%) SAP Data Services
6 2 (0.97%) SQL Server 2008
7 1 (0.48%) Apache Cassandra
7 1 (0.48%) Data Warehouse
7 1 (0.48%) NoSQL
7 1 (0.48%) Oracle Database
7 1 (0.48%) Oracle Database 12c
7 1 (0.48%) Power BI
7 1 (0.48%) SQL Server 2000
Development Applications
1 20 (9.66%) MSTest
1 20 (9.66%) NUnit
2 8 (3.86%) JIRA
3 7 (3.38%) Visual Studio
4 6 (2.90%) Git (software)
4 6 (2.90%) Visual Studio Team System
5 1 (0.48%) Selenium
5 1 (0.48%) SoapUI
5 1 (0.48%) Team Foundation Server
General
1 66 (31.88%) Finance
2 22 (10.63%) Billing
3 21 (10.14%) Local Government
4 20 (9.66%) Retail
5 15 (7.25%) Marketing
6 12 (5.80%) Military
7 11 (5.31%) Back Office
8 10 (4.83%) Electronics
8 10 (4.83%) Law
9 9 (4.35%) Telecoms
10 5 (2.42%) Legal
11 3 (1.45%) Publishing
12 2 (0.97%) Banking
13 1 (0.48%) Automotive
Job Titles
1 48 (23.19%) Analyst
2 20 (9.66%) .NET Software Engineer
2 20 (9.66%) C# Software Engineer
2 20 (9.66%) Service Analyst
2 20 (9.66%) Software Engineer
3 18 (8.70%) IT Manager
4 17 (8.21%) Service Manager
5 14 (6.76%) 2nd Line Support
5 14 (6.76%) Delivery Manager
6 12 (5.80%) Report Analyst
6 12 (5.80%) Services Delivery Analyst
7 11 (5.31%) Architect
8 10 (4.83%) Team Leader
9 9 (4.35%) DevOps Engineer
9 9 (4.35%) Services Delivery Manager
10 7 (3.38%) DevOps Administrator
10 7 (3.38%) IT Analyst
10 7 (3.38%) Linux DevOps Administrator
10 7 (3.38%) Linux DevOps Engineer
10 7 (3.38%) Linux Systems Engineer
Libraries, Frameworks & Software Standards
1 34 (16.43%) .NET
2 26 (12.56%) ASP.NET
3 25 (12.08%) Web Services
4 22 (10.63%) HTML
5 21 (10.14%) CSS
5 21 (10.14%) XML
6 20 (9.66%) jQuery
6 20 (9.66%) LINQ
6 20 (9.66%) RESTful
6 20 (9.66%) Silverlight
6 20 (9.66%) SOAP
6 20 (9.66%) WCF
6 20 (9.66%) WF
6 20 (9.66%) WPF
6 20 (9.66%) XSLT
7 6 (2.90%) ASP.NET MVC
8 5 (2.42%) COM
9 3 (1.45%) Apache Tez
9 3 (1.45%) Kafka
10 2 (0.97%) Lucene
Miscellaneous
1 36 (17.39%) Management Information System
2 23 (11.11%) Analytical Skills
3 17 (8.21%) Driving Licence
4 11 (5.31%) e-Learning
5 6 (2.90%) Data Centre
5 6 (2.90%) Enterprise Software
5 6 (2.90%) Greenfield Project
6 4 (1.93%) CMDB
7 3 (1.45%) Fat Client
7 3 (1.45%) Replication
7 3 (1.45%) Thin Client
8 2 (0.97%) NHS
9 1 (0.48%) Analytical Mindset
9 1 (0.48%) Clustering
9 1 (0.48%) Enterprise Storage
9 1 (0.48%) Graphic Design
9 1 (0.48%) Mobile App
9 1 (0.48%) Self-Motivation
Operating Systems
1 39 (18.84%) Windows
2 16 (7.73%) Linux
2 16 (7.73%) Unix
3 13 (6.28%) Windows Server
4 11 (5.31%) Windows Server 2008
4 11 (5.31%) Windows Server 2012
5 5 (2.42%) Red Hat Enterprise Linux
6 3 (1.45%) Android
6 3 (1.45%) Windows 10
6 3 (1.45%) Windows 7
7 1 (0.48%) Windows 2000 Server
7 1 (0.48%) Windows 8
7 1 (0.48%) Windows Server 2003
Processes & Methodologies
1 79 (38.16%) ITIL
2 44 (21.26%) Agile Software Development
3 31 (14.98%) Incident Management
3 31 (14.98%) Problem-Solving
3 31 (14.98%) Service Management
4 29 (14.01%) Mathematics
5 25 (12.08%) Software Engineering
6 23 (11.11%) OO
6 23 (11.11%) Process Improvement
7 22 (10.63%) Problem Management
7 22 (10.63%) Scrum
7 22 (10.63%) UML
8 21 (10.14%) Coaching
8 21 (10.14%) Continuous Integration
8 21 (10.14%) Logistics
9 20 (9.66%) MVVM
9 20 (9.66%) Project Management
9 20 (9.66%) RUP
9 20 (9.66%) Stakeholder Management
9 20 (9.66%) Use Case
Programming Languages
1 44 (21.26%) SQL
2 32 (15.46%) C
3 29 (14.01%) C#
3 29 (14.01%) Java
4 23 (11.11%) JavaScript
5 22 (10.63%) T-SQL
6 21 (10.14%) C++
6 21 (10.14%) PL/SQL
7 14 (6.76%) VBA
8 11 (5.31%) Python
9 9 (4.35%) Perl
10 8 (3.86%) Bash Shell
10 8 (3.86%) PHP
10 8 (3.86%) VB
11 3 (1.45%) R
12 2 (0.97%) ANSI SQL
13 1 (0.48%) PowerShell
13 1 (0.48%) Ruby
Qualifications
1 20 (9.66%) Degree
2 14 (6.76%) SC Cleared
2 14 (6.76%) Security Cleared
3 12 (5.80%) Microsoft Certification
4 11 (5.31%) A+ Certification
4 11 (5.31%) MCDST
5 7 (3.38%) ITIL Certification
6 3 (1.45%) HNC
6 3 (1.45%) HND
6 3 (1.45%) ITIL Foundation Certificate
6 3 (1.45%) PRINCE2 Certification
6 3 (1.45%) Six Sigma Yellow Belt
7 2 (0.97%) AWS Certification
8 1 (0.48%) MCSA
8 1 (0.48%) MCSE
Quality Assurance & Compliance
1 27 (13.04%) SLA
2 3 (1.45%) Data Quality
2 3 (1.45%) PMO
3 2 (0.97%) ISO/IEC 20000
3 2 (0.97%) ISO/IEC 27001
4 1 (0.48%) GDPR
4 1 (0.48%) Sarbanes-Oxley
System Software
1 13 (6.28%) Active Directory
2 10 (4.83%) VMware Infrastructure
3 3 (1.45%) HDFS
4 2 (0.97%) Docker
5 1 (0.48%) Hyper-V
5 1 (0.48%) Microsoft App-V
5 1 (0.48%) XenApp
Systems Management
1 10 (4.83%) SCCM
2 9 (4.35%) Ansible
2 9 (4.35%) Puppet
3 7 (3.38%) Cacti
3 7 (3.38%) Munin
3 7 (3.38%) ZABBIX
4 5 (2.42%) AirWatch
4 5 (2.42%) Aspera SmartTrack
5 1 (0.48%) Data Guard
5 1 (0.48%) Enterprise Manager Cloud Control
5 1 (0.48%) Failover Clustering
5 1 (0.48%) Microsoft Clustering
5 1 (0.48%) Nagios
5 1 (0.48%) Oracle RMAN
5 1 (0.48%) SCOM
Vendors
1 54 (26.09%) Microsoft
2 51 (24.64%) Xerox
3 16 (7.73%) VMware
4 15 (7.25%) Cisco
5 12 (5.80%) SAP
6 11 (5.31%) Dell
6 11 (5.31%) Remedy
7 10 (4.83%) Apple
8 7 (3.38%) SaltStack
9 6 (2.90%) Citrix
10 5 (2.42%) Adobe
10 5 (2.42%) BMC
10 5 (2.42%) Red Hat
11 4 (1.93%) Salesforce.com
11 4 (1.93%) Snow
12 3 (1.45%) Oracle
12 3 (1.45%) Samsung
13 2 (0.97%) hybris
13 2 (0.97%) JD Edwards
13 2 (0.97%) ServiceNow