Period
to 23 January 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Yorkshire > West Yorkshire
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 68 75 70
Rank change year-on-year +7 -5 -16
Permanent jobs citing Service Delivery 233 249 341
As % of all permanent IT jobs advertised in West Yorkshire 3.47% 3.43% 3.85%
As % of the Processes & Methodologies category 3.80% 3.78% 4.26%
Number of salaries quoted 192 204 310
West Yorkshire median annual salary £40,000 £45,000 £45,000
Median salary % change year-on-year -11.11% - +12.50%
10th Percentile £25,000 £30,000 £33,000
90th Percentile £57,500 £61,750 £67,175
Yorkshire median annual salary £40,000 £42,500 £44,000
% change year-on-year -5.88% -3.41% +10.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
West Yorkshire
Permanent vacancies with a requirement for process or methodology skills 6,125 6,587 8,014
As % of all permanent IT jobs advertised in West Yorkshire 91.27% 90.71% 90.59%
Number of salaries quoted 5,215 5,670 6,573
West Yorkshire median annual salary £43,000 £42,500 £42,500
Median salary % change year-on-year +1.18% - +6.25%
10th Percentile £27,500 £27,000 £27,500
90th Percentile £60,250 £62,500 £60,000
Yorkshire median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

Service Delivery
Job Vacancy Trend in West Yorkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Delivery in West Yorkshire

Service Delivery
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in West Yorkshire.

Salary trend for Service Delivery in West Yorkshire

Service Delivery
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Service Delivery in West Yorkshire over the 6 months to 23 January 2018.

Salary histogram for Service Delivery in West Yorkshire

Service Delivery
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +19 169 £40,000 -5.88% 29
Bradford -17 32 £35,000 -36.36% 8
Wakefield +7 13 £25,000 -28.57% 1
Halifax +26 8 £73,750 +63.89% 1
Pudsey +2 2 £53,750 -
Huddersfield -6 2 £47,500 +26.67% 1
Wetherby +11 1 £29,500 -
Otley - 1 £36,000 -
Service Delivery
Yorkshire

For the 6 months to 23 January 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for Service Delivery.

1 114 (48.93%) ITIL
2 70 (30.04%) Finance
3 57 (24.46%) Agile Software Development
4 53 (22.75%) Service Management
5 50 (21.46%) Windows
6 40 (17.17%) SQL
7 37 (15.88%) SLA
7 37 (15.88%) Microsoft
8 32 (13.73%) Continuous Improvement
9 30 (12.88%) Xerox
9 30 (12.88%) Military
10 28 (12.02%) HTML
10 28 (12.02%) CSS
10 28 (12.02%) Incident Management
11 27 (11.59%) JavaScript
11 27 (11.59%) Project Management
12 25 (10.73%) Change Management
12 25 (10.73%) VMware
12 25 (10.73%) Billing
12 25 (10.73%) Java
12 25 (10.73%) .NET
12 25 (10.73%) XML
12 25 (10.73%) Windows Server 2008
13 24 (10.30%) Windows Server 2012
13 24 (10.30%) Scrum
14 23 (9.87%) Stakeholder Management
14 23 (9.87%) SOAP
14 23 (9.87%) ASP.NET
14 23 (9.87%) Microsoft Office
14 23 (9.87%) C#

Service Delivery
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.58%) MS Exchange
2 4 (1.72%) SharePoint
3 1 (0.43%) Apache
3 1 (0.43%) Exchange Server 2007
3 1 (0.43%) Exchange Server 2010
3 1 (0.43%) Exchange Server 2013
3 1 (0.43%) IIS
3 1 (0.43%) Oracle SOA Suite
3 1 (0.43%) SAS
Applications
1 23 (9.87%) Microsoft Office
2 17 (7.30%) Microsoft Excel
3 10 (4.29%) Microsoft PowerPoint
4 8 (3.43%) MS Visio
5 3 (1.29%) Microsoft Project
6 1 (0.43%) Spreadsheet
Business Applications
1 2 (0.86%) Cognos Planning
1 2 (0.86%) Dynamics NAV
1 2 (0.86%) Elite 3E
1 2 (0.86%) Remedy ITSM
2 1 (0.43%) Dynamics AX
2 1 (0.43%) Exchequer
2 1 (0.43%) Sage X3
2 1 (0.43%) SAP Business One
Cloud Services
1 11 (4.72%) Office 365
2 4 (1.72%) Cloud Computing
2 4 (1.72%) Microsoft Azure
3 3 (1.29%) Amazon AWS
4 2 (0.86%) OneDrive
4 2 (0.86%) SaaS
5 1 (0.43%) IaaS
Communications & Networking
1 20 (8.58%) TCP/IP
1 20 (8.58%) WAN
2 18 (7.73%) LAN
3 11 (4.72%) SAN
4 9 (3.86%) DNS
5 8 (3.43%) DHCP
5 8 (3.43%) Firewall
5 8 (3.43%) VPN
6 6 (2.58%) VoIP
7 4 (1.72%) Network Security
8 3 (1.29%) Cisco ASA
8 3 (1.29%) MPLS
8 3 (1.29%) NAS
8 3 (1.29%) Wireless
9 2 (0.86%) IPsec
9 2 (0.86%) Multicast
9 2 (0.86%) Remote Desktop
9 2 (0.86%) Skype
9 2 (0.86%) SMS
10 1 (0.43%) Spanning Tree
Database & Business Intelligence
1 8 (3.43%) SQL Server
2 3 (1.29%) Oracle Database
2 3 (1.29%) Oracle Reports
3 2 (0.86%) Data Warehouse
3 2 (0.86%) SQL Server 2012
3 2 (0.86%) SQL Server Integration Services
4 1 (0.43%) BusinessObjects
4 1 (0.43%) DB2
4 1 (0.43%) RDBMS
4 1 (0.43%) Relational Database
4 1 (0.43%) SAP Data Services
4 1 (0.43%) SAS Enterprise Guide
4 1 (0.43%) SQL Server 2000
4 1 (0.43%) SQL Server 2008
4 1 (0.43%) SQL Server Reporting Services
Development Applications
1 22 (9.44%) MSTest
1 22 (9.44%) NUnit
2 4 (1.72%) webpack
3 3 (1.29%) Git (software)
4 2 (0.86%) Team Foundation Server
4 2 (0.86%) Visual Studio
5 1 (0.43%) Eclipse
General
1 70 (30.04%) Finance
2 30 (12.88%) Military
3 25 (10.73%) Billing
4 16 (6.87%) Retail
5 13 (5.58%) Marketing
6 8 (3.43%) Telecoms
7 5 (2.15%) Back Office
8 4 (1.72%) Electronics
9 3 (1.29%) Legal
10 2 (0.86%) Banking
11 1 (0.43%) Law
11 1 (0.43%) Local Government
Job Titles
1 54 (23.18%) Analyst
2 26 (11.16%) Service Manager
3 25 (10.73%) IT Manager
3 25 (10.73%) Service Analyst
4 22 (9.44%) .NET Software Engineer
4 22 (9.44%) C# Software Engineer
4 22 (9.44%) Software Engineer
5 20 (8.58%) Services Delivery Manager
6 16 (6.87%) Delivery Manager
7 13 (5.58%) 2nd Line Support
7 13 (5.58%) Team Leader
8 12 (5.15%) Project Manager
9 11 (4.72%) Technical Leader
10 10 (4.29%) Developer
10 10 (4.29%) IT Services Manager
10 10 (4.29%) IT Support
10 10 (4.29%) ITIL Manager
10 10 (4.29%) Services Delivery Analyst
11 9 (3.86%) IT Analyst
11 9 (3.86%) Transition Analyst
Libraries, Frameworks & Software Standards
1 28 (12.02%) CSS
1 28 (12.02%) HTML
2 25 (10.73%) .NET
2 25 (10.73%) XML
3 23 (9.87%) ASP.NET
3 23 (9.87%) SOAP
4 22 (9.44%) jQuery
4 22 (9.44%) LINQ
4 22 (9.44%) RESTful
4 22 (9.44%) Silverlight
4 22 (9.44%) WCF
4 22 (9.44%) Web Services
4 22 (9.44%) WF
4 22 (9.44%) WPF
4 22 (9.44%) XSLT
5 4 (1.72%) Angular 2
5 4 (1.72%) AngularJS
5 4 (1.72%) CSS3
5 4 (1.72%) HTML5
6 2 (0.86%) Node.js
Miscellaneous
1 19 (8.15%) Replication
2 17 (7.30%) Management Information System
3 15 (6.44%) Fat Client
3 15 (6.44%) Thin Client
4 10 (4.29%) Analytical Skills
4 10 (4.29%) Data Centre
5 5 (2.15%) Enterprise Software
5 5 (2.15%) User Experience
6 4 (1.72%) e-Learning
6 4 (1.72%) Graphic Design
6 4 (1.72%) Greenfield Project
6 4 (1.72%) Mobile App
7 3 (1.29%) iPhone
8 2 (0.86%) Cloud Native
8 2 (0.86%) Foreign Exchange (FX)
8 2 (0.86%) NHS
8 2 (0.86%) Public Cloud
9 1 (0.43%) Client/Server
9 1 (0.43%) Clustering
9 1 (0.43%) Digital Signage
Operating Systems
1 50 (21.46%) Windows
2 25 (10.73%) Windows Server 2008
3 24 (10.30%) Windows Server 2012
4 22 (9.44%) Windows Server
5 12 (5.15%) Linux
6 4 (1.72%) Windows 7
7 3 (1.29%) Windows 10
8 2 (0.86%) Android
8 2 (0.86%) Mac OS
8 2 (0.86%) Red Hat Enterprise Linux
8 2 (0.86%) Unix
8 2 (0.86%) Windows 8
9 1 (0.43%) Apple iOS
9 1 (0.43%) Mac OS X
Processes & Methodologies
1 114 (48.93%) ITIL
2 57 (24.46%) Agile Software Development
3 53 (22.75%) Service Management
4 32 (13.73%) Continuous Improvement
5 28 (12.02%) Incident Management
6 27 (11.59%) Project Management
7 25 (10.73%) Change Management
8 24 (10.30%) Scrum
9 23 (9.87%) Stakeholder Management
10 22 (9.44%) Continuous Integration
10 22 (9.44%) DSDM
10 22 (9.44%) MVVM
10 22 (9.44%) OO
10 22 (9.44%) RUP
10 22 (9.44%) Software Engineering
10 22 (9.44%) UML
10 22 (9.44%) Use Case
11 20 (8.58%) Presales
12 18 (7.73%) Coaching
12 18 (7.73%) Time Management
Programming Languages
1 40 (17.17%) SQL
2 27 (11.59%) JavaScript
3 25 (10.73%) Java
4 23 (9.87%) C#
4 23 (9.87%) T-SQL
5 22 (9.44%) C++
5 22 (9.44%) PL/SQL
6 8 (3.43%) C
7 5 (2.15%) Python
8 2 (0.86%) Ruby
8 2 (0.86%) Scala
9 1 (0.43%) Groovy
9 1 (0.43%) PowerShell
9 1 (0.43%) VB.NET
Qualifications
1 20 (8.58%) SC Cleared
1 20 (8.58%) Security Cleared
2 16 (6.87%) ITIL Foundation Certificate
3 10 (4.29%) Microsoft Certification
4 9 (3.86%) Cisco Certification
5 8 (3.43%) Degree
5 8 (3.43%) ITIL Certification
6 6 (2.58%) MCSE
7 5 (2.15%) CCNA
8 4 (1.72%) A+ Certification
8 4 (1.72%) MCDST
9 3 (1.29%) MCSA
10 2 (0.86%) ISTQB
10 2 (0.86%) ISTQB Foundation Certification
10 2 (0.86%) JNCIA
11 1 (0.43%) CCSA
11 1 (0.43%) HNC
11 1 (0.43%) HND
11 1 (0.43%) MCP
11 1 (0.43%) Six Sigma Green Belt
Quality Assurance & Compliance
1 37 (15.88%) SLA
2 6 (2.58%) ISO/IEC 20000
2 6 (2.58%) ISO/IEC 27001
2 6 (2.58%) QA
3 3 (1.29%) GDPR
3 3 (1.29%) ISO 9001
3 3 (1.29%) PMO
4 1 (0.43%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.43%) PCI DSS
System Software
1 23 (9.87%) VMware Infrastructure
2 16 (6.87%) Active Directory
3 6 (2.58%) Hyper-V
4 5 (2.15%) XenApp
5 3 (1.29%) Virtual Machines
6 1 (0.43%) Docker
6 1 (0.43%) Microsoft Virtual Server
6 1 (0.43%) Virtual Servers
6 1 (0.43%) XenDesktop
Systems Management
1 4 (1.72%) Puppet
2 3 (1.29%) FortiGate
2 3 (1.29%) SCCM
3 2 (0.86%) AirWatch
3 2 (0.86%) Aspera SmartTrack
Vendors
1 37 (15.88%) Microsoft
2 30 (12.88%) Xerox
3 25 (10.73%) VMware
4 23 (9.87%) Citrix
5 17 (7.30%) Cisco
6 14 (6.01%) ServiceNow
7 7 (3.00%) Oracle
8 5 (2.15%) Apple
8 5 (2.15%) Red Hat
8 5 (2.15%) SAP
9 4 (1.72%) Dell
9 4 (1.72%) Google
9 4 (1.72%) Palo Alto
9 4 (1.72%) Splunk
10 3 (1.29%) CA
10 3 (1.29%) CheckPoint
10 3 (1.29%) Meraki
10 3 (1.29%) Mercator
10 3 (1.29%) Remedy
10 3 (1.29%) Zerto