The median annual salary for a 2nd Line Support Analyst was £24,000 in advertised job vacancies in Yorkshire during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
England / Yorkshire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 187 211 212
Rank change year-on-year +24 +1  
Permanent jobs requiring a 2nd Line Support Analyst 38 48 58
As % of all permanent IT jobs advertised in Yorkshire 0.70% 0.74% 0.78%
As % of the Job Titles category 0.72% 0.76% 0.80%
Number of salaries quoted 36 41 49
Median salary £24,000 £25,000 £22,500
Median salary % change year-on-year -4.00% +11.11%  
90% offered a salary of more than £20,500 £21,500 £20,400
10% offered a salary of more than £27,500 £25,000 £42,000
UK excluding London median salary £25,000 £26,500 £24,500
% change year-on-year -5.66% +8.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5296 6337 7292
As % of all permanent IT job vacancies advertised in Yorkshire 97.82% 97.28% 98.13%
Number of salaries quoted 4630 5278 5899
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Yorkshire.

Salary trend for 2nd Line Support Analyst in Yorkshire

2nd Line Support Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing 2nd Line Support Analyst in Yorkshire over the 3 months to 29 March 2017.

Salary histogram for 2nd Line Support Analyst in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +24 29 £24,000 +4.34% 1
North Yorkshire -5 8 £25,000 - 1
South Yorkshire +4 1 £27,500 +10.00%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 29 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support Analyst in the job title.

1 62 (75.61%) Windows
2 53 (64.63%) Active Directory
3 51 (62.20%) Windows Server
4 32 (39.02%) MS Exchange
5 31 (37.80%) MS Excel
6 28 (34.15%) Microsoft
7 27 (32.93%) SLA
8 21 (25.61%) Time Management
8 21 (25.61%) VMware
9 19 (23.17%) SQL
10 18 (21.95%) MS Office
11 16 (19.51%) VMware Infrastructure
12 15 (18.29%) Windows Server 2008
12 15 (18.29%) ITIL
13 13 (15.85%) VoIP
14 12 (14.63%) Windows 7
15 11 (13.41%) Analytical Skills
15 11 (13.41%) Windows Server 2012
15 11 (13.41%) SAN
16 9 (10.98%) Finance
16 9 (10.98%) Microsoft Certification
16 9 (10.98%) SaaS
17 8 (9.76%) Degree
17 8 (9.76%) Computer Science
17 8 (9.76%) DHCP
17 8 (9.76%) TCP/IP
17 8 (9.76%) DNS
18 7 (8.54%) Citrix
18 7 (8.54%) HP
18 7 (8.54%) Crystal Reports

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (39.02%) MS Exchange
2 7 (8.54%) Exchange Server 2010
3 3 (3.66%) Exchange Server 2007
3 3 (3.66%) Exchange Server 2013
4 1 (1.22%) IIS
Applications
1 31 (37.80%) MS Excel
2 18 (21.95%) MS Office
3 3 (3.66%) MS PowerPoint
Business Applications
1 3 (3.66%) Visualfiles
Cloud Services
1 9 (10.98%) SaaS
2 7 (8.54%) Mimecast
3 3 (3.66%) Office 365
Communications & Networking
1 13 (15.85%) VoIP
2 11 (13.41%) SAN
3 8 (9.76%) DHCP
3 8 (9.76%) DNS
3 8 (9.76%) TCP/IP
4 6 (7.32%) LAN
4 6 (7.32%) VPN
4 6 (7.32%) WAN
5 4 (4.88%) Internet
6 2 (2.44%) ADSL
6 2 (2.44%) Firewall
6 2 (2.44%) MPLS
Database & Business Intelligence
1 7 (8.54%) Crystal Reports
2 2 (2.44%) SQL Server
3 1 (1.22%) SQL Server 2008
3 1 (1.22%) SQL Server 2012
General
1 9 (10.98%) Finance
2 4 (4.88%) Legal
3 3 (3.66%) Law
Libraries, Frameworks & Software Standards
1 1 (1.22%) .NET
Miscellaneous
1 11 (13.41%) Analytical Skills
2 8 (9.76%) Computer Science
3 2 (2.44%) Blackberry
4 1 (1.22%) Client/Server
4 1 (1.22%) Data Centre
4 1 (1.22%) Enterprise Software
4 1 (1.22%) Fat Client
4 1 (1.22%) Thin Client
4 1 (1.22%) Video Conferencing
Operating Systems
1 62 (75.61%) Windows
2 51 (62.20%) Windows Server
3 15 (18.29%) Windows Server 2008
4 12 (14.63%) Windows 7
5 11 (13.41%) Windows Server 2012
6 5 (6.10%) Windows Server 2003
7 4 (4.88%) Windows 10
Processes & Methodologies
1 21 (25.61%) Time Management
2 15 (18.29%) ITIL
3 4 (4.88%) Case Management
3 4 (4.88%) Service Delivery
4 3 (3.66%) Application Packaging
4 3 (3.66%) Migration
4 3 (3.66%) Penetration Testing
5 2 (2.44%) Incident Management
5 2 (2.44%) Mentoring
6 1 (1.22%) B2B
6 1 (1.22%) Capacity Planning
6 1 (1.22%) Chat Support
6 1 (1.22%) Customer Requirements
6 1 (1.22%) Disaster Recovery
6 1 (1.22%) Virtual Environments
Programming Languages
1 19 (23.17%) SQL
2 1 (1.22%) VB
Qualifications
1 9 (10.98%) Microsoft Certification
2 8 (9.76%) Degree
3 5 (6.10%) CCNA
3 5 (6.10%) Cisco Certification
4 3 (3.66%) MCSA
4 3 (3.66%) MCSE
Quality Assurance & Compliance
1 27 (32.93%) SLA
System Software
1 53 (64.63%) Active Directory
2 16 (19.51%) VMware Infrastructure
3 7 (8.54%) Hyper-V
4 4 (4.88%) XenApp
5 3 (3.66%) VMware ESXi
6 2 (2.44%) Terminal Services
Systems Management
1 4 (4.88%) OpenView
2 3 (3.66%) Backup Exec
2 3 (3.66%) Norton AntiVirus
2 3 (3.66%) SCCM
2 3 (3.66%) SCOM
Vendors
1 28 (34.15%) Microsoft
2 21 (25.61%) VMware
3 7 (8.54%) Citrix
3 7 (8.54%) HP
4 5 (6.10%) Cisco
5 4 (4.88%) Veeam
6 3 (3.66%) Apple
6 3 (3.66%) Avaya
6 3 (3.66%) LexisNexis
6 3 (3.66%) Symantec
7 2 (2.44%) Dell
7 2 (2.44%) SonicWALL
7 2 (2.44%) WatchGuard
8 1 (1.22%) Google
York, North Yorkshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 8 hours ago
Leeds, West Yorkshire
Spring Technology
Posted: 5 days ago