Period
to 18 November 2017

The median annual salary for a Support Engineer was £29,000 in advertised job vacancies in West Yorkshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Yorkshire > West Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 132 128 228
Rank change year-on-year -4 +100 -82
Permanent jobs requiring a Support Engineer 142 170 87
As % of all permanent IT jobs advertised in West Yorkshire 2.11% 2.22% 0.94%
As % of the Job Titles category 2.17% 2.26% 0.96%
Number of salaries quoted 121 155 81
West Yorkshire median annual salary £29,000 £30,000 £30,000
Median salary % change year-on-year -3.33% - -1.64%
10th Percentile £22,000 £23,950 £21,250
90th Percentile £37,500 £42,500 £43,750
Yorkshire median annual salary £27,500 £30,000 £28,000
% change year-on-year -8.33% +7.14% -3.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 6547 7529 9094
% of permanent IT jobs with a recognized job title 97.38% 98.11% 97.78%
Number of salaries quoted 5520 6499 7352
West Yorkshire median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,000 £25,150
90th Percentile £60,275 £63,750 £60,000
Yorkshire median annual salary £41,250 £40,000 £40,000
% change year-on-year +3.13% - +6.67%

Support Engineer
Job Vacancy Trend in West Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Support Engineer in West Yorkshire

Support Engineer
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in West Yorkshire.

Salary trend for Support Engineer in West Yorkshire

Support Engineer
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Support Engineer in West Yorkshire over the 6 months to 18 November 2017.

Salary histogram for Support Engineer in West Yorkshire

Support Engineer
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the West Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -24 78 £30,000 -9.77% 3
Bradford +21 27 £27,500 -8.33%
Wakefield +9 13 £29,000 -10.77% 2
Batley 0 8 £29,000 +41.46%
Pontefract -2 5 £28,500 -
Huddersfield - 4 £22,000 - 1
Keighley - 3 £37,000 -
Ilkley - 1 £21,500 - 1
Bingley - 1 £25,000 - 1
Support Engineer
Yorkshire

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 18 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Support Engineer in the job title.

1 112 (78.87%) Windows
2 79 (55.63%) Active Directory
3 70 (49.30%) Windows Server
4 67 (47.18%) Microsoft
5 58 (40.85%) Windows Server 2012
6 51 (35.92%) Windows Server 2008
7 50 (35.21%) VMware
8 47 (33.10%) MS Exchange
9 43 (30.28%) VMware Infrastructure
10 41 (28.87%) DNS
11 38 (26.76%) Cisco
12 37 (26.06%) DHCP
13 36 (25.35%) ITIL
14 31 (21.83%) Office 365
15 29 (20.42%) Firewall
16 27 (19.01%) Windows 7
16 27 (19.01%) Windows 10
17 26 (18.31%) VoIP
18 25 (17.61%) Microsoft Office
19 22 (15.49%) SCCM
20 21 (14.79%) Windows 8
21 20 (14.08%) HP
21 20 (14.08%) Exchange Server 2010
22 19 (13.38%) F5
22 19 (13.38%) Windows XP
22 19 (13.38%) SQL Server
23 16 (11.27%) Change Management
24 15 (10.56%) Cisco Certification
24 15 (10.56%) Root Cause Analysis
25 14 (9.86%) ITIL V3

Support Engineer Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (33.10%) MS Exchange
2 20 (14.08%) Exchange Server 2010
3 9 (6.34%) IIS
3 9 (6.34%) SharePoint
4 2 (1.41%) Apache
4 2 (1.41%) Exchange Server 2013
5 1 (0.70%) SharePoint 2010
5 1 (0.70%) SharePoint 2013
5 1 (0.70%) SharePoint Server
Applications
1 25 (17.61%) Microsoft Office
2 3 (2.11%) Microsoft Excel
2 3 (2.11%) Microsoft PowerPoint
3 1 (0.70%) MS Visio
Cloud Services
1 31 (21.83%) Office 365
2 5 (3.52%) Microsoft Azure
3 3 (2.11%) Amazon AWS
4 1 (0.70%) Mimecast
Communications & Networking
1 41 (28.87%) DNS
2 37 (26.06%) DHCP
3 29 (20.42%) Firewall
4 26 (18.31%) VoIP
5 14 (9.86%) WAN
6 13 (9.15%) LAN
6 13 (9.15%) MPLS
6 13 (9.15%) SAN
7 11 (7.75%) Internet
7 11 (7.75%) Wi-Fi
8 10 (7.04%) Cisco Nexus
9 9 (6.34%) TCP/IP
10 8 (5.63%) Asterisk PBX
10 8 (5.63%) Skype
10 8 (5.63%) VPN
10 8 (5.63%) Wireshark
11 7 (4.93%) VLAN
12 4 (2.82%) Cisco ASA
12 4 (2.82%) HTTP
12 4 (2.82%) SMS
Database & Business Intelligence
1 19 (13.38%) SQL Server
2 3 (2.11%) Oracle Database
3 1 (0.70%) Crystal Reports
3 1 (0.70%) MS Access
3 1 (0.70%) SQL Server 2008
3 1 (0.70%) SQL Server 2012
Development Applications
1 2 (1.41%) Octopus Deploy
2 1 (0.70%) Atlassian Bamboo
2 1 (0.70%) Git (software)
2 1 (0.70%) Jenkins
2 1 (0.70%) MSI
2 1 (0.70%) Subversion
2 1 (0.70%) TeamCity
General
1 12 (8.45%) Finance
2 11 (7.75%) Telecoms
3 7 (4.93%) Manufacturing
4 5 (3.52%) Retail
5 3 (2.11%) Law
6 1 (0.70%) Advertising
6 1 (0.70%) Legal
6 1 (0.70%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (2.82%) .NET
1 4 (2.82%) Node.js
2 3 (2.11%) Web Services
3 2 (1.41%) ASP.NET
3 2 (1.41%) HTML
4 1 (0.70%) Elastic Stack
4 1 (0.70%) LAMP
Miscellaneous
1 13 (9.15%) Analytical Skills
2 7 (4.93%) Replication
3 3 (2.11%) Driving Licence
4 2 (1.41%) CMDB
4 2 (1.41%) iPad
4 2 (1.41%) Management Information System
4 2 (1.41%) Public Cloud
5 1 (0.70%) Client/Server
5 1 (0.70%) Clustering
5 1 (0.70%) Data Centre
5 1 (0.70%) Mobile App
5 1 (0.70%) PlayStation
Operating Systems
1 112 (78.87%) Windows
2 70 (49.30%) Windows Server
3 58 (40.85%) Windows Server 2012
4 51 (35.92%) Windows Server 2008
5 27 (19.01%) Windows 10
5 27 (19.01%) Windows 7
6 21 (14.79%) Windows 8
7 19 (13.38%) Windows XP
8 8 (5.63%) Windows Server 2003
9 7 (4.93%) Unix
10 6 (4.23%) Linux
11 2 (1.41%) CentOS
11 2 (1.41%) Red Hat Enterprise Linux
12 1 (0.70%) Android
12 1 (0.70%) Apple iOS
12 1 (0.70%) Mac OS
12 1 (0.70%) Mac OS X
Processes & Methodologies
1 36 (25.35%) ITIL
2 16 (11.27%) Change Management
3 15 (10.56%) Root Cause Analysis
4 14 (9.86%) ITIL V3
5 13 (9.15%) Problem Management
6 10 (7.04%) Service Delivery
7 9 (6.34%) Capacity Management
7 9 (6.34%) Kalman Filter
7 9 (6.34%) Load Balancing
7 9 (6.34%) Process Improvement
8 8 (5.63%) Application Packaging
8 8 (5.63%) ERP
8 8 (5.63%) ITSM
9 7 (4.93%) DevOps
9 7 (4.93%) Mobile Device Management
9 7 (4.93%) Project Management
10 6 (4.23%) Time Management
11 5 (3.52%) Continuous Improvement
11 5 (3.52%) Fault Analysis
12 4 (2.82%) Performance Management
Programming Languages
1 12 (8.45%) SQL
2 6 (4.23%) Java
2 6 (4.23%) Python
3 5 (3.52%) C#
3 5 (3.52%) PowerShell
4 4 (2.82%) Go
5 2 (1.41%) JavaScript
6 1 (0.70%) C
6 1 (0.70%) C++
6 1 (0.70%) Perl
6 1 (0.70%) Shell Script
6 1 (0.70%) VBA
Qualifications
1 15 (10.56%) Cisco Certification
2 12 (8.45%) Microsoft Certification
2 12 (8.45%) SC Cleared
2 12 (8.45%) Security Cleared
3 11 (7.75%) CCNA
4 9 (6.34%) CCNP
5 8 (5.63%) CCSE
5 8 (5.63%) JNCIP
6 6 (4.23%) JNCIA
7 5 (3.52%) CCSA
8 4 (2.82%) CCIE
8 4 (2.82%) MCSE
9 3 (2.11%) MCITP
9 3 (2.11%) MCSA
10 2 (1.41%) MCP
11 1 (0.70%) CCSP
11 1 (0.70%) MCAD
11 1 (0.70%) MCSD
11 1 (0.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (5.63%) SLA
System Software
1 79 (55.63%) Active Directory
2 43 (30.28%) VMware Infrastructure
3 13 (9.15%) Hyper-V
4 11 (7.75%) vSphere
5 8 (5.63%) OpenSIPS
6 5 (3.52%) Virtual Servers
6 5 (3.52%) XenDesktop
7 4 (2.82%) Microsoft Virtual Server
7 4 (2.82%) XenApp
8 3 (2.11%) Virtual Desktop
9 2 (1.41%) VMware ESXi
10 1 (0.70%) Firmware
10 1 (0.70%) Microsoft App-V
10 1 (0.70%) ProxySG
10 1 (0.70%) Terminal Server
10 1 (0.70%) Terminal Services
Systems Management
1 22 (15.49%) SCCM
2 3 (2.11%) Backup Exec
2 3 (2.11%) SCOM
3 2 (1.41%) ServiceCenter
4 1 (0.70%) Failover Clustering
4 1 (0.70%) Microsoft Clustering
4 1 (0.70%) vCenter Server
4 1 (0.70%) WSUS
Vendors
1 67 (47.18%) Microsoft
2 50 (35.21%) VMware
3 38 (26.76%) Cisco
4 20 (14.08%) HP
5 19 (13.38%) F5
6 12 (8.45%) CheckPoint
7 11 (7.75%) Avaya
7 11 (7.75%) Veeam
8 10 (7.04%) Aruba
9 9 (6.34%) Citrix
9 9 (6.34%) Juniper
10 8 (5.63%) Extreme Networks
10 8 (5.63%) Meraki
10 8 (5.63%) Ubiquiti
11 5 (3.52%) MobileIron
12 3 (2.11%) Oracle
13 2 (1.41%) Dell
13 2 (1.41%) ServiceNow
14 1 (0.70%) Splunk
14 1 (0.70%) Twitter