Period
to 20 September 2018

The median annual salary for a Support Engineer was £28,250 in advertised job vacancies in Yorkshire during the 6 months to 20 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > Yorkshire
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 108 111 148
Rank change year-on-year +3 +37 +48
Permanent jobs requiring a Support Engineer 220 271 230
As % of all permanent IT jobs advertised in Yorkshire 2.51% 2.67% 2.01%
As % of the Job Titles category 2.59% 2.74% 2.06%
Number of salaries quoted 212 234 197
Yorkshire median annual salary £28,250 £28,500 £30,000
Median salary % change year-on-year -0.88% -5.00% +1.01%
10th Percentile £21,025 £21,250 £19,750
90th Percentile £38,750 £40,000 £42,500
England median annual salary £32,500 £31,000 £32,500
% change year-on-year +4.84% -4.62% +6.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 8,506 9,896 11,190
% of permanent IT jobs with a recognized job title 96.86% 97.53% 97.88%
Number of salaries quoted 7,047 8,289 9,298
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £25,000 £25,000 £24,500
90th Percentile £61,250 £61,250 £62,000
England median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +5.56%

Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Engineer in Yorkshire

Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Yorkshire.

Salary trend for Support Engineer in Yorkshire

Support Engineer
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Engineer in Yorkshire over the 6 months to 20 September 2018.

Salary histogram for Support Engineer in Yorkshire

Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Yorkshire region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +21 161 £29,000 - 12
North Yorkshire -8 30 £31,250 -11.97% 1
South Yorkshire +5 22 £27,500 +19.57% 1
East Yorkshire -4 4 £23,500 -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 20 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Engineer in the job title.

1 163 (74.09%) Windows
2 118 (53.64%) Active Directory
3 117 (53.18%) Microsoft
4 95 (43.18%) Windows Server
5 80 (36.36%) Microsoft Office
6 52 (23.64%) ITIL
7 51 (23.18%) Office 365
8 49 (22.27%) Windows 7
8 49 (22.27%) Windows Server 2012
9 48 (21.82%) VMware
10 47 (21.36%) MS Exchange
11 46 (20.91%) Windows Server 2008
12 43 (19.55%) SQL
13 37 (16.82%) DNS
13 37 (16.82%) DHCP
14 34 (15.45%) Firewall
15 33 (15.00%) VMware Infrastructure
15 33 (15.00%) Infrastructure Engineering
16 30 (13.64%) Cisco
16 30 (13.64%) TCP/IP
17 29 (13.18%) SQL Server
17 29 (13.18%) Linux
18 28 (12.73%) Problem-Solving
19 27 (12.27%) Marketing
20 26 (11.82%) Windows 10
20 26 (11.82%) SCCM
21 25 (11.36%) Finance
21 25 (11.36%) SLA
21 25 (11.36%) LAN
22 24 (10.91%) Citrix

Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (21.36%) MS Exchange
2 23 (10.45%) Exchange Server 2013
3 16 (7.27%) SharePoint
4 11 (5.00%) Exchange Server 2007
4 11 (5.00%) Exchange Server 2010
5 9 (4.09%) Apache
5 9 (4.09%) Skype for Business
6 8 (3.64%) IIS
6 8 (3.64%) Tomcat
7 4 (1.82%) CMS
7 4 (1.82%) EPiServer
7 4 (1.82%) Kentico
7 4 (1.82%) Sitecore CMS
7 4 (1.82%) Umbraco
8 2 (0.91%) Exchange Server 2003
9 1 (0.45%) WebSphere
Applications
1 80 (36.36%) Microsoft Office
2 6 (2.73%) Microsoft Excel
3 3 (1.36%) Microsoft PowerPoint
Business Applications
1 11 (5.00%) assyst
2 6 (2.73%) Dynamics CRM
3 2 (0.91%) Remedy ITSM
4 1 (0.45%) Tesseract
4 1 (0.45%) Veritas eDiscovery
Cloud Services
1 51 (23.18%) Office 365
2 24 (10.91%) Microsoft Azure
3 8 (3.64%) Amazon AWS
3 8 (3.64%) Dynamics 365
4 5 (2.27%) IaaS
5 4 (1.82%) SaaS
6 3 (1.36%) G Suite
7 1 (0.45%) Amazon EC2
7 1 (0.45%) Mimecast
7 1 (0.45%) PaaS
7 1 (0.45%) Virtual Private Cloud
Communications & Networking
1 37 (16.82%) DHCP
1 37 (16.82%) DNS
2 34 (15.45%) Firewall
3 30 (13.64%) TCP/IP
4 25 (11.36%) LAN
5 23 (10.45%) VPN
5 23 (10.45%) WAN
6 15 (6.82%) Wireless
7 12 (5.45%) SAN
7 12 (5.45%) Wi-Fi
8 9 (4.09%) MPLS
9 8 (3.64%) VoIP
10 7 (3.18%) Internet
10 7 (3.18%) IPsec
10 7 (3.18%) Remote Desktop
10 7 (3.18%) Skype
11 6 (2.73%) Cisco ASA
11 6 (2.73%) Network Security
12 5 (2.27%) VLAN
13 4 (1.82%) DSL
Database & Business Intelligence
1 29 (13.18%) SQL Server
2 8 (3.64%) MySQL
3 2 (0.91%) DB2
3 2 (0.91%) Oracle Database
3 2 (0.91%) Relational Database
3 2 (0.91%) SQL Server 2016
4 1 (0.45%) Azure SQL Database
4 1 (0.45%) Informix
4 1 (0.45%) Power BI
Development Applications
1 11 (5.00%) JIRA
2 9 (4.09%) Team Foundation Server
3 5 (2.27%) Visual Studio
4 2 (0.91%) InstallShield
5 1 (0.45%) MSI
General
1 27 (12.27%) Marketing
2 25 (11.36%) Finance
3 20 (9.09%) Retail
4 8 (3.64%) Manufacturing
5 7 (3.18%) Telecoms
6 4 (1.82%) Advertising
7 3 (1.36%) Back Office
8 2 (0.91%) Aerospace
8 2 (0.91%) Automotive
8 2 (0.91%) Electronics
8 2 (0.91%) French Language
8 2 (0.91%) German Language
8 2 (0.91%) Legal
8 2 (0.91%) Spanish Language
9 1 (0.45%) Multimedia
Libraries, Frameworks & Software Standards
1 13 (5.91%) XML
2 7 (3.18%) .NET
3 6 (2.73%) Web Services
4 5 (2.27%) ActiveMQ
5 4 (1.82%) ASP.NET
5 4 (1.82%) HTML
5 4 (1.82%) SOAP
5 4 (1.82%) WSDL
6 2 (0.91%) LDAP
6 2 (0.91%) REST
6 2 (0.91%) Software Packaging
7 1 (0.45%) .NET Core
7 1 (0.45%) CSS
7 1 (0.45%) EDI
7 1 (0.45%) Node.js
7 1 (0.45%) SAML
Miscellaneous
1 16 (7.27%) Management Information System
2 10 (4.55%) Data Centre
3 8 (3.64%) NHS
4 6 (2.73%) Mobile App
5 5 (2.27%) Client/Server
5 5 (2.27%) Driving Licence
6 4 (1.82%) Analytical Skills
6 4 (1.82%) Robotics
7 3 (1.36%) CCTV
7 3 (1.36%) Self-Motivation
8 2 (0.91%) Computer Science
8 2 (0.91%) Enterprise Software
8 2 (0.91%) PKI
9 1 (0.45%) Blackberry
9 1 (0.45%) iPhone
9 1 (0.45%) Learning Management System
9 1 (0.45%) Marketing Technology
9 1 (0.45%) User Experience
Operating Systems
1 163 (74.09%) Windows
2 95 (43.18%) Windows Server
3 49 (22.27%) Windows 7
3 49 (22.27%) Windows Server 2012
4 46 (20.91%) Windows Server 2008
5 29 (13.18%) Linux
6 26 (11.82%) Windows 10
7 13 (5.91%) Android
8 10 (4.55%) Windows 8
9 8 (3.64%) Apple iOS
10 7 (3.18%) Windows Server 2003
11 6 (2.73%) Mac OS X
12 5 (2.27%) Ubuntu
13 4 (1.82%) Mac OS
13 4 (1.82%) Unix
14 3 (1.36%) Windows XP
15 2 (0.91%) Windows 2000 Server
16 1 (0.45%) Solaris
16 1 (0.45%) Windows Vista
Processes & Methodologies
1 52 (23.64%) ITIL
2 33 (15.00%) Infrastructure Engineering
3 28 (12.73%) Problem-Solving
4 16 (7.27%) ITIL V3
5 14 (6.36%) Information Security
5 14 (6.36%) Service Management
6 13 (5.91%) Business Continuity
6 13 (5.91%) ERP
6 13 (5.91%) Incident Management
6 13 (5.91%) ITSM
7 10 (4.55%) Change Control
7 10 (4.55%) Mentoring
8 9 (4.09%) CRM
8 9 (4.09%) Data Management
8 9 (4.09%) Migration
9 8 (3.64%) Risk Management
9 8 (3.64%) Robotic Process Automation
10 7 (3.18%) DevOps
10 7 (3.18%) Network Management
10 7 (3.18%) Root Cause Analysis
Programming Languages
1 43 (19.55%) SQL
2 15 (6.82%) PowerShell
3 6 (2.73%) C#
4 5 (2.27%) JavaScript
4 5 (2.27%) T-SQL
5 4 (1.82%) Bash Shell
5 4 (1.82%) Java
5 4 (1.82%) Perl
5 4 (1.82%) Python
6 2 (0.91%) Shell Script
7 1 (0.45%) C++
Qualifications
1 23 (10.45%) Microsoft Certification
2 22 (10.00%) Cisco Certification
3 20 (9.09%) CCNA
4 19 (8.64%) MCSA
5 10 (4.55%) Degree
6 8 (3.64%) MCSE
7 6 (2.73%) CCNP
7 6 (2.73%) JNCIA
8 5 (2.27%) ITIL Certification
8 5 (2.27%) SC Cleared
8 5 (2.27%) Security Cleared
9 4 (1.82%) CCA
9 4 (1.82%) JNCIS
9 4 (1.82%) VMware Certified Professional (VCP)
10 3 (1.36%) JNCIP
11 2 (0.91%) BC Cleared
11 2 (0.91%) MCP
11 2 (0.91%) Network+ Certification
11 2 (0.91%) VCP6
12 1 (0.45%) DBS Check
Quality Assurance & Compliance
1 25 (11.36%) SLA
2 4 (1.82%) ISO 9001
2 4 (1.82%) ISO/IEC 27001
3 2 (0.91%) GDPR
3 2 (0.91%) ISO 14001
3 2 (0.91%) ISO/IEC 20000
3 2 (0.91%) PCI DSS
3 2 (0.91%) QA
System Software
1 118 (53.64%) Active Directory
2 33 (15.00%) VMware Infrastructure
3 17 (7.73%) Hyper-V
4 11 (5.00%) VMware ESXi
5 4 (1.82%) vSphere
5 4 (1.82%) XenApp
6 3 (1.36%) XenDesktop
7 2 (0.91%) iptables
7 2 (0.91%) Samba
7 2 (0.91%) Virtual Machines
8 1 (0.45%) Virtual Servers
Systems Management
1 26 (11.82%) SCCM
2 13 (5.91%) WSUS
3 10 (4.55%) vCenter Server
4 7 (3.18%) Backup Exec
5 6 (2.73%) Ansible
5 6 (2.73%) Nagios
6 5 (2.27%) SCOM
7 4 (1.82%) Jamf Pro
7 4 (1.82%) MaaS360
7 4 (1.82%) Norton AntiVirus
7 4 (1.82%) Systems Management Server (SMS)
8 3 (1.36%) SCVMM
9 2 (0.91%) FortiGate
9 2 (0.91%) McAfee ePO
9 2 (0.91%) Microsoft Intune
10 1 (0.45%) Iperf
10 1 (0.45%) Puppet
10 1 (0.45%) Single Sign-On
10 1 (0.45%) SmoothWall
10 1 (0.45%) Symantec Enterprise Vault
Vendors
1 117 (53.18%) Microsoft
2 48 (21.82%) VMware
3 30 (13.64%) Cisco
4 24 (10.91%) Citrix
5 11 (5.00%) Juniper
6 10 (4.55%) HP
7 8 (3.64%) Blue Prism
7 8 (3.64%) Kaspersky
7 8 (3.64%) UiPath
8 7 (3.18%) Fortinet
9 6 (2.73%) CheckPoint
9 6 (2.73%) Oracle
9 6 (2.73%) Veeam
10 5 (2.27%) Apple
10 5 (2.27%) F5
10 5 (2.27%) SAP
10 5 (2.27%) Symantec
11 4 (1.82%) MobileIron
11 4 (1.82%) Remedy
11 4 (1.82%) Sophos