Period
to 22 February 2018

The median annual salary for a Support Engineer was £28,500 in advertised job vacancies in Yorkshire during the 6 months to 22 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > Yorkshire
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 137 141 224
Rank change year-on-year +4 +83 -59
Permanent jobs requiring a Support Engineer 200 220 151
As % of all permanent IT jobs advertised in Yorkshire 2.00% 2.05% 1.18%
As % of the Job Titles category 2.05% 2.10% 1.21%
Number of salaries quoted 184 218 155
Yorkshire median annual salary £28,500 £28,500 £27,500
Median salary % change year-on-year - +3.64% -5.17%
10th Percentile £20,750 £20,000 £19,650
90th Percentile £40,000 £42,500 £38,750
England median annual salary £32,500 £32,000 £32,000
% change year-on-year +1.56% - +3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9,759 10,464 12,433
% of permanent IT jobs with a recognized job title 97.60% 97.66% 97.35%
Number of salaries quoted 8,323 8,992 10,265
Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +5.26%
10th Percentile £26,000 £24,000 £25,000
90th Percentile £60,000 £60,000 £60,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Engineer in Yorkshire

Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Yorkshire.

Salary trend for Support Engineer in Yorkshire

Support Engineer
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Engineer in Yorkshire over the 6 months to 22 February 2018.

Salary histogram for Support Engineer in Yorkshire

Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Yorkshire region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 128 £30,000 - 29
South Yorkshire +15 31 £35,000 +12.90% 14
North Yorkshire +24 28 £35,500 +29.09% 9
East Yorkshire -10 7 £23,000 -14.81% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 22 February 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Engineer in the job title.

1 146 (73.00%) Windows
2 93 (46.50%) Active Directory
3 88 (44.00%) Windows Server
4 81 (40.50%) Microsoft
5 62 (31.00%) Windows Server 2012
6 60 (30.00%) Windows Server 2008
7 58 (29.00%) VMware
8 51 (25.50%) Office 365
9 49 (24.50%) Windows 7
10 39 (19.50%) VMware Infrastructure
11 37 (18.50%) ITIL
12 35 (17.50%) Windows 10
13 34 (17.00%) Microsoft Office
13 34 (17.00%) TCP/IP
14 32 (16.00%) MS Exchange
15 30 (15.00%) SCCM
16 27 (13.50%) Cisco
16 27 (13.50%) Cisco Certification
17 26 (13.00%) Firewall
18 25 (12.50%) Microsoft Certification
18 25 (12.50%) DNS
18 25 (12.50%) Microsoft Azure
19 24 (12.00%) DHCP
19 24 (12.00%) Linux
20 23 (11.50%) CCNA
21 22 (11.00%) Analytical Skills
22 20 (10.00%) SQL
22 20 (10.00%) Citrix
23 19 (9.50%) SLA
24 18 (9.00%) Hyper-V

Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (16.00%) MS Exchange
2 12 (6.00%) Exchange Server 2010
3 10 (5.00%) SharePoint
4 9 (4.50%) IIS
5 5 (2.50%) Jetty
5 5 (2.50%) Tomcat
5 5 (2.50%) WebLogic
6 4 (2.00%) Exchange Server 2013
7 3 (1.50%) Exchange Server 2007
Applications
1 34 (17.00%) Microsoft Office
2 4 (2.00%) Microsoft Excel
2 4 (2.00%) Microsoft PowerPoint
3 1 (0.50%) MS Visio
3 1 (0.50%) Spreadsheet
Business Applications
1 3 (1.50%) Dynamics CRM
Cloud Services
1 51 (25.50%) Office 365
2 25 (12.50%) Microsoft Azure
3 12 (6.00%) Amazon AWS
4 4 (2.00%) Azure Active Directory
5 2 (1.00%) IaaS
6 1 (0.50%) AWS CloudFormation
6 1 (0.50%) Cloud Computing
6 1 (0.50%) Dynamics 365
6 1 (0.50%) GitHub
6 1 (0.50%) PaaS
6 1 (0.50%) SaaS
Communications & Networking
1 34 (17.00%) TCP/IP
2 26 (13.00%) Firewall
3 25 (12.50%) DNS
4 24 (12.00%) DHCP
5 15 (7.50%) Internet
6 14 (7.00%) Wi-Fi
7 11 (5.50%) SMS
7 11 (5.50%) WAN
8 9 (4.50%) LAN
8 9 (4.50%) VoIP
9 8 (4.00%) Cisco Nexus
9 8 (4.00%) HTTP
9 8 (4.00%) SAN
10 7 (3.50%) MPLS
10 7 (3.50%) VPN
11 6 (3.00%) HTTPS
12 5 (2.50%) Cisco ASA
12 5 (2.50%) IMAP
12 5 (2.50%) Wireless
12 5 (2.50%) Wireshark
Database & Business Intelligence
1 14 (7.00%) SQL Server
2 7 (3.50%) Oracle Database
3 4 (2.00%) MySQL
4 3 (1.50%) MS Access
5 1 (0.50%) Hadoop
5 1 (0.50%) Power BI
5 1 (0.50%) SQL Server 2008
5 1 (0.50%) SQL Server 2012
Development Applications
1 4 (2.00%) Team Foundation Server
2 3 (1.50%) Jenkins
3 2 (1.00%) Atlassian Bamboo
3 2 (1.00%) Git (software)
4 1 (0.50%) Bitbucket
4 1 (0.50%) Cucumber
4 1 (0.50%) GitLab
4 1 (0.50%) GoCD
4 1 (0.50%) MSI
4 1 (0.50%) Octopus Deploy
4 1 (0.50%) Subversion
4 1 (0.50%) TeamCity
General
1 16 (8.00%) Finance
2 11 (5.50%) Retail
3 8 (4.00%) Telecoms
4 4 (2.00%) Advertising
4 4 (2.00%) Marketing
5 2 (1.00%) Manufacturing
6 1 (0.50%) Billing
6 1 (0.50%) Law
6 1 (0.50%) Legal
Libraries, Frameworks & Software Standards
1 11 (5.50%) .NET
2 5 (2.50%) Middleware
2 5 (2.50%) Node.js
3 3 (1.50%) Web Services
4 2 (1.00%) JSON
5 1 (0.50%) Elastic Stack
5 1 (0.50%) XML
Miscellaneous
1 22 (11.00%) Analytical Skills
2 8 (4.00%) Clustering
3 7 (3.50%) Analytical Mindset
3 7 (3.50%) Data Centre
3 7 (3.50%) Driving Licence
3 7 (3.50%) N-Tier
4 6 (3.00%) Video\Live Streaming
5 2 (1.00%) Management Information System
5 2 (1.00%) Replication
6 1 (0.50%) Computer Science
6 1 (0.50%) Fat Client
6 1 (0.50%) Hybrid Cloud
6 1 (0.50%) Linux Command Line
6 1 (0.50%) Microsoft Licensing
6 1 (0.50%) Mobile App
6 1 (0.50%) PlayStation
6 1 (0.50%) PMI
6 1 (0.50%) Social Media
6 1 (0.50%) Thin Client
6 1 (0.50%) User Experience
Operating Systems
1 146 (73.00%) Windows
2 88 (44.00%) Windows Server
3 62 (31.00%) Windows Server 2012
4 60 (30.00%) Windows Server 2008
5 49 (24.50%) Windows 7
6 35 (17.50%) Windows 10
7 24 (12.00%) Linux
8 17 (8.50%) Windows 8
9 15 (7.50%) Unix
10 13 (6.50%) Windows Server 2003
11 3 (1.50%) AIX
11 3 (1.50%) Android
11 3 (1.50%) Red Hat Enterprise Linux
11 3 (1.50%) Windows XP
12 1 (0.50%) CentOS
12 1 (0.50%) Ubuntu
Processes & Methodologies
1 37 (18.50%) ITIL
2 16 (8.00%) DevOps
3 14 (7.00%) Service Delivery
4 13 (6.50%) Load Balancing
5 9 (4.50%) Change Management
5 9 (4.50%) Continuous Improvement
5 9 (4.50%) Root Cause Analysis
6 8 (4.00%) Capacity Management
6 8 (4.00%) Information Security
6 8 (4.00%) Supplier Management
7 7 (3.50%) Mentoring
7 7 (3.50%) Time Management
8 6 (3.00%) Agile Software Development
8 6 (3.00%) Collaborative Working
8 6 (3.00%) Kalman Filter
9 5 (2.50%) Disaster Recovery
9 5 (2.50%) High Availability
9 5 (2.50%) ITSM
9 5 (2.50%) Project Management
9 5 (2.50%) Service Management
Programming Languages
1 20 (10.00%) SQL
2 18 (9.00%) PowerShell
3 17 (8.50%) Python
4 10 (5.00%) Ruby
5 8 (4.00%) C#
6 7 (3.50%) Java
7 6 (3.00%) Bash Shell
8 5 (2.50%) Perl
9 4 (2.00%) Go
10 3 (1.50%) C++
10 3 (1.50%) VBA
11 2 (1.00%) JavaScript
12 1 (0.50%) Shell Script
Qualifications
1 27 (13.50%) Cisco Certification
2 25 (12.50%) Microsoft Certification
3 23 (11.50%) CCNA
4 11 (5.50%) MCSA
5 10 (5.00%) MCSE
6 8 (4.00%) CCNP
6 8 (4.00%) MCP
7 7 (3.50%) CCIE
7 7 (3.50%) Degree
7 7 (3.50%) SC Cleared
7 7 (3.50%) Security Cleared
8 5 (2.50%) CCSE
8 5 (2.50%) JNCIP
9 4 (2.00%) Computer Science Degree
9 4 (2.00%) MCITP
10 3 (1.50%) CCIE Routing and Switching
10 3 (1.50%) HNC
10 3 (1.50%) HND
10 3 (1.50%) MCAD
10 3 (1.50%) MCSD
Quality Assurance & Compliance
1 19 (9.50%) SLA
2 1 (0.50%) GDPR
2 1 (0.50%) QA
System Software
1 93 (46.50%) Active Directory
2 39 (19.50%) VMware Infrastructure
3 18 (9.00%) Hyper-V
4 16 (8.00%) vSphere
5 11 (5.50%) XenDesktop
6 10 (5.00%) XenApp
7 4 (2.00%) Docker
7 4 (2.00%) Virtual Machines
8 3 (1.50%) OpenSIPS
8 3 (1.50%) VMware ESXi
9 2 (1.00%) Terminal Services
10 1 (0.50%) Firmware
10 1 (0.50%) Microsoft App-V
10 1 (0.50%) Microsoft Virtual Server
10 1 (0.50%) ProxySG
10 1 (0.50%) Virtual Desktop
10 1 (0.50%) Virtual Servers
Systems Management
1 30 (15.00%) SCCM
2 10 (5.00%) Puppet
3 8 (4.00%) SCOM
4 7 (3.50%) Failover Clustering
4 7 (3.50%) Microsoft Clustering
5 4 (2.00%) WSUS
6 3 (1.50%) vCenter Server
7 2 (1.00%) AirWatch
7 2 (1.00%) Cisco Prime
7 2 (1.00%) Opscode Chef
7 2 (1.00%) Single Sign-On
7 2 (1.00%) SmoothWall
8 1 (0.50%) Backup Exec
8 1 (0.50%) Nagios
8 1 (0.50%) rkt
Vendors
1 81 (40.50%) Microsoft
2 58 (29.00%) VMware
3 27 (13.50%) Cisco
4 20 (10.00%) Citrix
5 16 (8.00%) HP
6 11 (5.50%) F5
7 10 (5.00%) Juniper
8 9 (4.50%) Oracle
9 7 (3.50%) Aruba
9 7 (3.50%) CheckPoint
9 7 (3.50%) Extreme Networks
10 6 (3.00%) Google
10 6 (3.00%) Meraki
10 6 (3.00%) Samsung
10 6 (3.00%) Twitter
11 5 (2.50%) EMC
11 5 (2.50%) NetApp
11 5 (2.50%) Ubiquiti
11 5 (2.50%) Veeam
12 4 (2.00%) Red Hat