Period
to 25 May 2018

The median annual salary for a Support Engineer was £29,000 in advertised job vacancies in Yorkshire during the 6 months to 25 May 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > Yorkshire
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 117 141 208
Rank change year-on-year +24 +67 -20
Permanent jobs requiring a Support Engineer 229 224 168
As % of all permanent IT jobs advertised in Yorkshire 2.35% 2.11% 1.37%
As % of the Job Titles category 2.41% 2.16% 1.41%
Number of salaries quoted 217 213 151
Yorkshire median annual salary £29,000 £27,500 £27,500
Median salary % change year-on-year +5.45% - -8.03%
10th Percentile £21,250 £22,000 £19,750
90th Percentile £40,000 £42,400 £38,000
England median annual salary £32,500 £32,000 £32,500
% change year-on-year +1.56% -1.54% +3.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9,504 10,351 11,946
% of permanent IT jobs with a recognized job title 97.42% 97.69% 97.26%
Number of salaries quoted 8,101 8,861 9,954
Yorkshire median annual salary £42,500 £40,350 £40,000
Median salary % change year-on-year +5.33% +0.88% +1.27%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £60,000 £60,000 £60,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Engineer in Yorkshire

Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Yorkshire.

Salary trend for Support Engineer in Yorkshire

Support Engineer
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Engineer in Yorkshire over the 6 months to 25 May 2018.

Salary histogram for Support Engineer in Yorkshire

Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Yorkshire region over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +21 158 £29,000 +5.45% 33
South Yorkshire +33 36 £35,000 +27.27% 4
North Yorkshire +16 32 £36,375 +3.93% 5
East Yorkshire -6 5 £26,250 +0.96%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 25 May 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Engineer in the job title.

1 170 (74.24%) Windows
2 124 (54.15%) Active Directory
3 112 (48.91%) Microsoft
4 99 (43.23%) Windows Server
5 67 (29.26%) Windows 7
6 65 (28.38%) VMware
7 63 (27.51%) Windows Server 2012
8 60 (26.20%) Microsoft Office
9 56 (24.45%) Windows Server 2008
10 53 (23.14%) ITIL
11 52 (22.71%) Office 365
12 48 (20.96%) VMware Infrastructure
13 47 (20.52%) TCP/IP
14 43 (18.78%) MS Exchange
15 36 (15.72%) Citrix
16 35 (15.28%) Windows 10
16 35 (15.28%) DNS
17 34 (14.85%) DHCP
17 34 (14.85%) Linux
17 34 (14.85%) Cisco Certification
17 34 (14.85%) SCCM
18 33 (14.41%) SQL
19 32 (13.97%) Firewall
20 30 (13.10%) CCNA
21 28 (12.23%) Microsoft Azure
22 27 (11.79%) Finance
23 26 (11.35%) Cisco
24 25 (10.92%) SLA
24 25 (10.92%) Exchange Server 2013
25 24 (10.48%) Hyper-V

Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (18.78%) MS Exchange
2 25 (10.92%) Exchange Server 2013
3 16 (6.99%) Exchange Server 2007
4 14 (6.11%) IIS
5 10 (4.37%) Exchange Server 2010
5 10 (4.37%) Tomcat
6 6 (2.62%) Apache
7 5 (2.18%) CMS
7 5 (2.18%) EPiServer
7 5 (2.18%) Kentico
7 5 (2.18%) Sitecore CMS
7 5 (2.18%) Skype for Business
7 5 (2.18%) Umbraco
8 4 (1.75%) Exchange Server 2003
8 4 (1.75%) Jetty
8 4 (1.75%) WebLogic
9 3 (1.31%) SharePoint
10 1 (0.44%) WebSphere
Applications
1 60 (26.20%) Microsoft Office
2 5 (2.18%) Microsoft Excel
3 3 (1.31%) Microsoft PowerPoint
4 1 (0.44%) Spreadsheet
Business Applications
1 9 (3.93%) assyst
2 2 (0.87%) Dynamics CRM
3 1 (0.44%) Veritas eDiscovery
Cloud Services
1 52 (22.71%) Office 365
2 28 (12.23%) Microsoft Azure
3 9 (3.93%) Amazon AWS
4 3 (1.31%) Amazon EC2
4 3 (1.31%) Azure Active Directory
4 3 (1.31%) Virtual Private Cloud
5 1 (0.44%) AWS CloudFormation
5 1 (0.44%) Dynamics 365
5 1 (0.44%) IaaS
5 1 (0.44%) Mimecast
5 1 (0.44%) PaaS
5 1 (0.44%) SaaS
Communications & Networking
1 47 (20.52%) TCP/IP
2 35 (15.28%) DNS
3 34 (14.85%) DHCP
4 32 (13.97%) Firewall
5 23 (10.04%) VPN
6 18 (7.86%) Wireless
7 17 (7.42%) Wi-Fi
8 14 (6.11%) Internet
8 14 (6.11%) WAN
9 13 (5.68%) LAN
10 12 (5.24%) HTTP
11 9 (3.93%) IPsec
11 9 (3.93%) VLAN
12 8 (3.49%) Cisco Nexus
12 8 (3.49%) HTTPS
12 8 (3.49%) SAN
13 6 (2.62%) VoIP
14 5 (2.18%) Remote Desktop
14 5 (2.18%) SMS
15 4 (1.75%) Skype
Database & Business Intelligence
1 18 (7.86%) SQL Server
2 7 (3.06%) Oracle Database
3 6 (2.62%) MySQL
4 2 (0.87%) Hadoop
4 2 (0.87%) SQL Server 2012
5 1 (0.44%) Azure SQL Database
5 1 (0.44%) MS Access
5 1 (0.44%) Power BI
Development Applications
1 13 (5.68%) Team Foundation Server
2 9 (3.93%) JIRA
3 2 (0.87%) InstallShield
4 1 (0.44%) MSI
General
1 27 (11.79%) Finance
2 24 (10.48%) Marketing
3 23 (10.04%) Retail
4 13 (5.68%) Telecoms
5 10 (4.37%) Manufacturing
6 6 (2.62%) Electronics
7 4 (1.75%) Advertising
8 2 (0.87%) Games
9 1 (0.44%) Billing
9 1 (0.44%) Legal
Libraries, Frameworks & Software Standards
1 14 (6.11%) .NET
2 10 (4.37%) Web Services
3 9 (3.93%) XML
4 5 (2.18%) ASP.NET
5 4 (1.75%) Middleware
5 4 (1.75%) SOAP
5 4 (1.75%) WSDL
6 3 (1.31%) ActiveMQ
6 3 (1.31%) SAML
7 1 (0.44%) .NET Core
7 1 (0.44%) JSON
7 1 (0.44%) LDAP
7 1 (0.44%) Node.js
Miscellaneous
1 9 (3.93%) Management Information System
2 8 (3.49%) Analytical Skills
3 7 (3.06%) Clustering
4 6 (2.62%) Computer Science
4 6 (2.62%) Self-Motivation
5 5 (2.18%) Data Centre
5 5 (2.18%) Mobile App
6 4 (1.75%) Driving Licence
6 4 (1.75%) Video\Live Streaming
7 3 (1.31%) Client/Server
7 3 (1.31%) Learning Management System
8 2 (0.87%) User Experience
9 1 (0.44%) Blackberry
9 1 (0.44%) Fat Client
9 1 (0.44%) iPhone
9 1 (0.44%) Linux Command Line
9 1 (0.44%) Microsoft Licensing
9 1 (0.44%) PlayStation
9 1 (0.44%) Social Media
9 1 (0.44%) Thin Client
Operating Systems
1 170 (74.24%) Windows
2 99 (43.23%) Windows Server
3 67 (29.26%) Windows 7
4 63 (27.51%) Windows Server 2012
5 56 (24.45%) Windows Server 2008
6 35 (15.28%) Windows 10
7 34 (14.85%) Linux
8 19 (8.30%) Windows Server 2003
9 13 (5.68%) Windows 8
10 11 (4.80%) Unix
11 9 (3.93%) Android
12 6 (2.62%) Apple iOS
13 4 (1.75%) Red Hat Enterprise Linux
13 4 (1.75%) Windows 2000 Server
14 3 (1.31%) Mac OS
14 3 (1.31%) Mac OS X
14 3 (1.31%) Ubuntu
15 2 (0.87%) AIX
15 2 (0.87%) Windows XP
16 1 (0.44%) Solaris
Processes & Methodologies
1 53 (23.14%) ITIL
2 23 (10.04%) Mentoring
2 23 (10.04%) Problem-Solving
3 12 (5.24%) Disaster Recovery
3 12 (5.24%) Time Management
4 10 (4.37%) ITIL V3
4 10 (4.37%) Kalman Filter
4 10 (4.37%) Load Balancing
5 9 (3.93%) Commercial Awareness
5 9 (3.93%) Desktop Virtualisation
6 8 (3.49%) ERP
6 8 (3.49%) Service Delivery
6 8 (3.49%) Web Filtering
7 7 (3.06%) Coaching
7 7 (3.06%) Problem Management
7 7 (3.06%) Root Cause Analysis
8 6 (2.62%) DevOps
8 6 (2.62%) High Availability
8 6 (2.62%) Logistics
8 6 (2.62%) Open Source
Programming Languages
1 33 (14.41%) SQL
2 15 (6.55%) PowerShell
3 8 (3.49%) C#
4 7 (3.06%) Bash Shell
4 7 (3.06%) Python
5 6 (2.62%) Perl
6 5 (2.18%) JavaScript
7 4 (1.75%) Java
7 4 (1.75%) Ruby
8 2 (0.87%) C++
8 2 (0.87%) Shell Script
9 1 (0.44%) T-SQL
9 1 (0.44%) VBA
Qualifications
1 34 (14.85%) Cisco Certification
2 30 (13.10%) CCNA
3 22 (9.61%) Microsoft Certification
4 14 (6.11%) Degree
5 11 (4.80%) MCSE
6 10 (4.37%) MCSA
6 10 (4.37%) SC Cleared
6 10 (4.37%) Security Cleared
7 9 (3.93%) CCNP
8 6 (2.62%) Network+ Certification
9 4 (1.75%) BC Cleared
9 4 (1.75%) ITIL Certification
9 4 (1.75%) JNCIA
10 3 (1.31%) CCIE
10 3 (1.31%) CCIE Routing and Switching
10 3 (1.31%) Computer Science Degree
10 3 (1.31%) HNC
10 3 (1.31%) HND
10 3 (1.31%) MCITP
10 3 (1.31%) MCP
Quality Assurance & Compliance
1 25 (10.92%) SLA
2 7 (3.06%) GDPR
3 6 (2.62%) ISO 9001
3 6 (2.62%) ISO/IEC 27001
4 4 (1.75%) PCI DSS
5 3 (1.31%) QA
6 2 (0.87%) ISO 14001
6 2 (0.87%) ISO/IEC 20000
System Software
1 124 (54.15%) Active Directory
2 48 (20.96%) VMware Infrastructure
3 24 (10.48%) Hyper-V
4 14 (6.11%) vSphere
5 13 (5.68%) XenApp
5 13 (5.68%) XenDesktop
6 11 (4.80%) VMware ESXi
7 4 (1.75%) Terminal Services
8 3 (1.31%) Docker
9 2 (0.87%) iptables
9 2 (0.87%) Samba
10 1 (0.44%) Virtual Machines
Systems Management
1 34 (14.85%) SCCM
2 18 (7.86%) WSUS
3 11 (4.80%) vCenter Server
4 9 (3.93%) Puppet
5 7 (3.06%) Nagios
5 7 (3.06%) SmoothWall
6 6 (2.62%) Backup Exec
6 6 (2.62%) Failover Clustering
6 6 (2.62%) Microsoft Clustering
6 6 (2.62%) SCOM
7 5 (2.18%) Single Sign-On
8 4 (1.75%) Ansible
8 4 (1.75%) Microsoft Intune
9 2 (0.87%) Jamf Pro
9 2 (0.87%) Norton AntiVirus
9 2 (0.87%) Opscode Chef
9 2 (0.87%) SCVMM
10 1 (0.44%) MaaS360
10 1 (0.44%) Symantec Enterprise Vault
10 1 (0.44%) Systems Management Server (SMS)
Vendors
1 112 (48.91%) Microsoft
2 65 (28.38%) VMware
3 36 (15.72%) Citrix
4 26 (11.35%) Cisco
5 15 (6.55%) HP
6 10 (4.37%) Juniper
7 8 (3.49%) F5
7 8 (3.49%) Oracle
8 7 (3.06%) Kaspersky
8 7 (3.06%) SAP
9 6 (2.62%) Capita
9 6 (2.62%) MobileIron
9 6 (2.62%) Red Hat
9 6 (2.62%) Samsung
9 6 (2.62%) Veeam
10 5 (2.18%) Apple
10 5 (2.18%) Aruba
10 5 (2.18%) CheckPoint
10 5 (2.18%) Sitecore
11 4 (1.75%) NetApp