Period
to 13 November 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Yorkshire during the 6 months to 13 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > Yorkshire
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 135 109 130
Rank change year-on-year -26 +21 +78
Permanent jobs requiring a Support Engineer 175 245 247
As % of all permanent IT jobs advertised in Yorkshire 2.09% 2.50% 2.24%
As % of the Job Titles category 2.16% 2.56% 2.28%
Number of salaries quoted 168 210 217
Yorkshire median annual salary £27,500 £27,500 £30,000
Median salary % change year-on-year - -8.33% +7.14%
10th Percentile £21,175 £20,750 £19,750
90th Percentile £41,475 £37,000 £42,500
England median annual salary £32,500 £30,000 £32,500
% change year-on-year +8.33% -7.69% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 8,116 9,560 10,829
% of permanent IT jobs with a recognized job title 96.76% 97.47% 97.99%
Number of salaries quoted 6,656 8,007 9,138
Yorkshire median annual salary £42,500 £41,250 £40,000
Median salary % change year-on-year +3.03% +3.13% -
10th Percentile £25,000 £25,000 £24,500
90th Percentile £61,250 £60,000 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +4.40%

Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Engineer in Yorkshire

Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Yorkshire.

Salary trend for Support Engineer in Yorkshire

Support Engineer
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Engineer in Yorkshire over the 6 months to 13 November 2018.

Salary histogram for Support Engineer in Yorkshire

Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Yorkshire region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +24 138 £28,000 -1.75% 13
North Yorkshire -18 20 £26,000 -20.00% 4
South Yorkshire -24 11 £30,000 +27.66% 5
East Yorkshire -7 4 £23,500 +2.17%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 13 November 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Engineer in the job title.

1 125 (71.43%) Windows
2 88 (50.29%) Microsoft
3 84 (48.00%) Active Directory
4 75 (42.86%) Windows Server
5 54 (30.86%) Microsoft Office
6 39 (22.29%) VMware
7 38 (21.71%) Office 365
8 37 (21.14%) Windows Server 2012
9 36 (20.57%) ITIL
10 33 (18.86%) Windows Server 2008
11 31 (17.71%) SQL
12 29 (16.57%) Cisco
12 29 (16.57%) MS Exchange
13 28 (16.00%) DHCP
13 28 (16.00%) Firewall
14 27 (15.43%) DNS
14 27 (15.43%) SQL Server
15 26 (14.86%) Windows 7
16 25 (14.29%) Linux
17 24 (13.71%) Microsoft Certification
17 24 (13.71%) Microsoft Azure
17 24 (13.71%) Problem-Solving
17 24 (13.71%) Infrastructure Engineering
18 22 (12.57%) SCCM
18 22 (12.57%) LAN
19 20 (11.43%) WAN
19 20 (11.43%) SharePoint
19 20 (11.43%) VMware Infrastructure
20 19 (10.86%) SLA
20 19 (10.86%) Cisco Certification

Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (16.57%) MS Exchange
2 20 (11.43%) SharePoint
3 11 (6.29%) Exchange Server 2013
4 8 (4.57%) Skype for Business
5 7 (4.00%) Apache
5 7 (4.00%) Exchange Server 2010
6 6 (3.43%) Tomcat
7 4 (2.29%) Exchange Server 2007
7 4 (2.29%) IIS
Applications
1 54 (30.86%) Microsoft Office
2 6 (3.43%) Microsoft Excel
3 5 (2.86%) Microsoft PowerPoint
4 1 (0.57%) MS Visio
Business Applications
1 7 (4.00%) Dynamics CRM
2 2 (1.14%) assyst
2 2 (1.14%) Remedy ITSM
3 1 (0.57%) Tesseract
Cloud Services
1 38 (21.71%) Office 365
2 24 (13.71%) Microsoft Azure
3 10 (5.71%) Dynamics 365
4 8 (4.57%) Amazon AWS
5 6 (3.43%) IaaS
6 4 (2.29%) G Suite
6 4 (2.29%) SaaS
7 1 (0.57%) Cloud Computing
Communications & Networking
1 28 (16.00%) DHCP
1 28 (16.00%) Firewall
2 27 (15.43%) DNS
3 22 (12.57%) LAN
4 20 (11.43%) WAN
5 17 (9.71%) TCP/IP
6 14 (8.00%) VPN
7 11 (6.29%) SAN
8 9 (5.14%) Wi-Fi
9 8 (4.57%) Cisco Nexus
9 8 (4.57%) Remote Desktop
9 8 (4.57%) VoIP
9 8 (4.57%) Wireless
9 8 (4.57%) Wireshark
10 7 (4.00%) Cisco ASA
10 7 (4.00%) MPLS
11 5 (2.86%) Network Security
11 5 (2.86%) Skype
12 4 (2.29%) F5 BIG-IP GTM
12 4 (2.29%) F5 BIG-IP LTM
Database & Business Intelligence
1 27 (15.43%) SQL Server
2 6 (3.43%) MySQL
3 3 (1.71%) SQL Server 2016
4 2 (1.14%) DB2
4 2 (1.14%) Relational Database
5 1 (0.57%) Informix
5 1 (0.57%) Power BI
Development Applications
1 8 (4.57%) Visual Studio
2 5 (2.86%) Team Foundation Server
3 2 (1.14%) JIRA
General
1 15 (8.57%) Marketing
2 14 (8.00%) Finance
3 8 (4.57%) Retail
4 4 (2.29%) Advertising
5 3 (1.71%) Back Office
6 2 (1.14%) Aerospace
6 2 (1.14%) Automotive
6 2 (1.14%) French Language
6 2 (1.14%) German Language
6 2 (1.14%) Legal
6 2 (1.14%) Manufacturing
6 2 (1.14%) Spanish Language
7 1 (0.57%) Multimedia
7 1 (0.57%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (3.43%) XML
2 4 (2.29%) ActiveMQ
2 4 (2.29%) HTML
3 3 (1.71%) .NET
3 3 (1.71%) REST
4 2 (1.14%) LDAP
4 2 (1.14%) Software Packaging
5 1 (0.57%) .NET Framework
5 1 (0.57%) CSS
5 1 (0.57%) EDI
Miscellaneous
1 12 (6.86%) Analytical Skills
2 11 (6.29%) Management Information System
3 10 (5.71%) NHS
4 9 (5.14%) Data Centre
5 6 (3.43%) Client/Server
6 4 (2.29%) PKI
6 4 (2.29%) Robotics
7 3 (1.71%) CCTV
7 3 (1.71%) Driving Licence
8 2 (1.14%) Enterprise Software
8 2 (1.14%) Mobile App
8 2 (1.14%) Video Conferencing
9 1 (0.57%) Blackberry
9 1 (0.57%) Hybrid Cloud
9 1 (0.57%) iPad
9 1 (0.57%) iPhone
9 1 (0.57%) Marketing Technology
9 1 (0.57%) Self-Motivation
Operating Systems
1 125 (71.43%) Windows
2 75 (42.86%) Windows Server
3 37 (21.14%) Windows Server 2012
4 33 (18.86%) Windows Server 2008
5 26 (14.86%) Windows 7
6 25 (14.29%) Linux
7 18 (10.29%) Windows 10
8 12 (6.86%) Android
9 7 (4.00%) Mac OS X
10 4 (2.29%) Apple iOS
10 4 (2.29%) Mac OS
10 4 (2.29%) Windows Server 2003
11 3 (1.71%) Ubuntu
11 3 (1.71%) Unix
11 3 (1.71%) Windows 8
12 1 (0.57%) CentOS
12 1 (0.57%) Windows Vista
12 1 (0.57%) Windows XP
Processes & Methodologies
1 36 (20.57%) ITIL
2 24 (13.71%) Infrastructure Engineering
2 24 (13.71%) Problem-Solving
3 18 (10.29%) ITSM
4 17 (9.71%) Service Management
5 13 (7.43%) Incident Management
6 12 (6.86%) Information Security
7 11 (6.29%) CRM
7 11 (6.29%) Data Management
8 10 (5.71%) Change Control
8 10 (5.71%) Robotic Process Automation
9 9 (5.14%) Business Continuity
9 9 (5.14%) Migration
10 8 (4.57%) ERP
10 8 (4.57%) ITIL V3
10 8 (4.57%) Network Management
10 8 (4.57%) Risk Management
10 8 (4.57%) Time Management
11 7 (4.00%) DevOps
12 6 (3.43%) Patch Management
Programming Languages
1 31 (17.71%) SQL
2 13 (7.43%) PowerShell
3 7 (4.00%) T-SQL
4 6 (3.43%) Bash Shell
4 6 (3.43%) Python
5 3 (1.71%) JavaScript
5 3 (1.71%) Perl
5 3 (1.71%) Tcl
6 2 (1.14%) C#
6 2 (1.14%) Java
6 2 (1.14%) Shell Script
7 1 (0.57%) C
Qualifications
1 24 (13.71%) Microsoft Certification
2 19 (10.86%) Cisco Certification
3 17 (9.71%) MCSA
4 15 (8.57%) CCNA
5 8 (4.57%) CCNP
5 8 (4.57%) Degree
6 7 (4.00%) MCSE
7 6 (3.43%) JNCIP
8 5 (2.86%) JNCIA
9 4 (2.29%) CCA
9 4 (2.29%) CCIE
9 4 (2.29%) ITIL Certification
9 4 (2.29%) JNCIS
9 4 (2.29%) VMware Certified Professional (VCP)
10 3 (1.71%) MCP
10 3 (1.71%) SC Cleared
10 3 (1.71%) Security Cleared
11 2 (1.14%) CCSE
11 2 (1.14%) VCP6
12 1 (0.57%) MCITP
Quality Assurance & Compliance
1 19 (10.86%) SLA
2 3 (1.71%) QA
3 1 (0.57%) ISO 14001
3 1 (0.57%) ISO 9001
3 1 (0.57%) ISO/IEC 20000
3 1 (0.57%) ISO/IEC 27001
System Software
1 84 (48.00%) Active Directory
2 20 (11.43%) VMware Infrastructure
3 17 (9.71%) Hyper-V
4 6 (3.43%) VMware ESXi
5 3 (1.71%) Virtual Machines
5 3 (1.71%) VMware NSX
5 3 (1.71%) vSphere
6 1 (0.57%) BitLocker
6 1 (0.57%) Terminal Services
6 1 (0.57%) Virtual Servers
6 1 (0.57%) XenApp
Systems Management
1 22 (12.57%) SCCM
2 5 (2.86%) SCOM
2 5 (2.86%) vCenter Server
3 4 (2.29%) Ansible
3 4 (2.29%) Jamf Pro
3 4 (2.29%) McAfee ePO
3 4 (2.29%) Systems Management Server (SMS)
3 4 (2.29%) WSUS
4 3 (1.71%) ArcSight ESM
4 3 (1.71%) Backup Exec
4 3 (1.71%) MaaS360
4 3 (1.71%) Netcool
4 3 (1.71%) SCVMM
4 3 (1.71%) Symantec Endpoint Protection
5 2 (1.14%) FortiGate
5 2 (1.14%) Nagios
5 2 (1.14%) Norton AntiVirus
6 1 (0.57%) Iperf
6 1 (0.57%) Microsoft Intune
6 1 (0.57%) RANCID
Vendors
1 88 (50.29%) Microsoft
2 39 (22.29%) VMware
3 29 (16.57%) Cisco
4 17 (9.71%) Citrix
5 12 (6.86%) Juniper
6 10 (5.71%) Blue Prism
6 10 (5.71%) UiPath
7 9 (5.14%) CheckPoint
7 9 (5.14%) F5
8 8 (4.57%) HP
9 7 (4.00%) Fortinet
10 6 (3.43%) Apple
10 6 (3.43%) SolarWinds
11 5 (2.86%) McAfee
11 5 (2.86%) Symantec
12 4 (2.29%) Google
12 4 (2.29%) Intel
12 4 (2.29%) Mitel
12 4 (2.29%) Oracle
12 4 (2.29%) SAP