Period
to 23 November 2017

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Yorkshire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > Yorkshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 115 133 215
Rank change year-on-year +18 +82 -78
Permanent jobs requiring a Support Engineer 238 244 161
As % of all permanent IT jobs advertised in Yorkshire 2.42% 2.18% 1.23%
As % of the Job Titles category 2.48% 2.23% 1.26%
Number of salaries quoted 205 220 152
Yorkshire median annual salary £27,500 £30,000 £29,000
Median salary % change year-on-year -8.33% +3.45% -
10th Percentile £20,000 £19,750 £21,250
90th Percentile £36,750 £42,500 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9604 10965 12823
% of permanent IT jobs with a recognized job title 97.45% 97.91% 97.74%
Number of salaries quoted 8062 9270 10513
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,377
% change year-on-year +5.26% +2.42% +3.06%

Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Engineer in Yorkshire

Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Yorkshire.

Salary trend for Support Engineer in Yorkshire

Support Engineer
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Engineer in Yorkshire over the 6 months to 23 November 2017.

Salary histogram for Support Engineer in Yorkshire

Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Yorkshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 141 £28,500 -6.56% 9
South Yorkshire +18 27 £26,000 -5.45% 1
North Yorkshire +3 27 £32,500 +51.16% 1
East Yorkshire +12 23 £23,000 -8.00% 2
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 23 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Support Engineer in the job title.

1 182 (76.47%) Windows
2 128 (53.78%) Active Directory
3 102 (42.86%) Microsoft
4 100 (42.02%) Windows Server
5 82 (34.45%) Windows Server 2008
6 71 (29.83%) VMware
7 70 (29.41%) Windows Server 2012
8 65 (27.31%) Office 365
9 60 (25.21%) Windows 7
9 60 (25.21%) VMware Infrastructure
9 60 (25.21%) MS Exchange
10 57 (23.95%) Windows 10
11 54 (22.69%) Cisco
12 50 (21.01%) Windows 8
13 49 (20.59%) ITIL
14 46 (19.33%) DNS
15 42 (17.65%) Microsoft Office
16 41 (17.23%) Firewall
17 38 (15.97%) DHCP
18 37 (15.55%) SCCM
19 34 (14.29%) SQL Server
19 34 (14.29%) Microsoft Certification
20 33 (13.87%) Cisco Certification
20 33 (13.87%) Root Cause Analysis
21 32 (13.45%) Analytical Skills
22 29 (12.18%) HP
23 28 (11.76%) SQL
23 28 (11.76%) Exchange Server 2010
24 27 (11.34%) Hyper-V
24 27 (11.34%) VoIP

Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (25.21%) MS Exchange
2 28 (11.76%) Exchange Server 2010
3 16 (6.72%) IIS
4 14 (5.88%) SharePoint
5 7 (2.94%) Jetty
5 7 (2.94%) Tomcat
6 2 (0.84%) Apache
6 2 (0.84%) Exchange Server 2013
7 1 (0.42%) SharePoint 2010
7 1 (0.42%) SharePoint 2013
7 1 (0.42%) SharePoint Server
7 1 (0.42%) Skype for Business
7 1 (0.42%) WebLogic
Applications
1 42 (17.65%) Microsoft Office
2 4 (1.68%) Microsoft Excel
3 2 (0.84%) Microsoft PowerPoint
4 1 (0.42%) MS Visio
Business Applications
1 2 (0.84%) Dynamics CRM
Cloud Services
1 65 (27.31%) Office 365
2 18 (7.56%) Microsoft Azure
3 16 (6.72%) Amazon AWS
4 2 (0.84%) IaaS
5 1 (0.42%) Azure Active Directory
5 1 (0.42%) Cloud Computing
5 1 (0.42%) GitHub
5 1 (0.42%) Mimecast
5 1 (0.42%) PaaS
5 1 (0.42%) SaaS
Communications & Networking
1 46 (19.33%) DNS
2 41 (17.23%) Firewall
3 38 (15.97%) DHCP
4 27 (11.34%) VoIP
5 24 (10.08%) Internet
5 24 (10.08%) TCP/IP
6 20 (8.40%) LAN
7 19 (7.98%) WAN
8 15 (6.30%) SAN
8 15 (6.30%) VPN
8 15 (6.30%) Wi-Fi
9 13 (5.46%) MPLS
10 12 (5.04%) Cisco Nexus
11 9 (3.78%) Skype
11 9 (3.78%) Wireless
12 8 (3.36%) Asterisk PBX
12 8 (3.36%) SMS
12 8 (3.36%) VLAN
12 8 (3.36%) Wireshark
13 6 (2.52%) Cisco ASA
Database & Business Intelligence
1 34 (14.29%) SQL Server
2 10 (4.20%) MySQL
3 6 (2.52%) PostgreSQL
4 3 (1.26%) Oracle Database
4 3 (1.26%) SQL Server 2008
4 3 (1.26%) SQL Server 2012
5 2 (0.84%) SQL Server 2000
5 2 (0.84%) SQL Server 2005
6 1 (0.42%) Crystal Reports
6 1 (0.42%) MS Access
Development Applications
1 3 (1.26%) Jenkins
2 2 (0.84%) Atlassian Bamboo
2 2 (0.84%) Git (software)
3 1 (0.42%) Bitbucket
3 1 (0.42%) Cucumber
3 1 (0.42%) GitLab
3 1 (0.42%) GoCD
3 1 (0.42%) MSI
3 1 (0.42%) Octopus Deploy
3 1 (0.42%) Subversion
3 1 (0.42%) TeamCity
General
1 13 (5.46%) Telecoms
2 12 (5.04%) Finance
3 8 (3.36%) Manufacturing
4 6 (2.52%) Retail
5 3 (1.26%) Law
6 1 (0.42%) Advertising
6 1 (0.42%) Legal
6 1 (0.42%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 7 (2.94%) Middleware
2 5 (2.10%) .NET
2 5 (2.10%) Node.js
3 3 (1.26%) Web Services
3 3 (1.26%) X-Windows
4 2 (0.84%) HTML
5 1 (0.42%) ASP.NET
5 1 (0.42%) Elastic Stack
5 1 (0.42%) JSON
5 1 (0.42%) LAMP
Miscellaneous
1 32 (13.45%) Analytical Skills
2 18 (7.56%) Analytical Mindset
2 18 (7.56%) N-Tier
3 10 (4.20%) Driving Licence
4 9 (3.78%) Replication
5 8 (3.36%) Computer Science
6 7 (2.94%) Data Centre
7 6 (2.52%) NHS
8 5 (2.10%) iPad
9 4 (1.68%) Management Information System
10 3 (1.26%) CMDB
11 2 (0.84%) Public Cloud
11 2 (0.84%) Video\Live Streaming
12 1 (0.42%) Client/Server
12 1 (0.42%) Clustering
12 1 (0.42%) Hybrid Cloud
12 1 (0.42%) Mobile App
12 1 (0.42%) PlayStation
12 1 (0.42%) PMI
12 1 (0.42%) Virtual Team
Operating Systems
1 182 (76.47%) Windows
2 100 (42.02%) Windows Server
3 82 (34.45%) Windows Server 2008
4 70 (29.41%) Windows Server 2012
5 60 (25.21%) Windows 7
6 57 (23.95%) Windows 10
7 50 (21.01%) Windows 8
8 22 (9.24%) Windows XP
9 21 (8.82%) Linux
10 11 (4.62%) Unix
10 11 (4.62%) Windows Server 2003
11 4 (1.68%) Mac OS
11 4 (1.68%) Mac OS X
12 2 (0.84%) CentOS
12 2 (0.84%) Red Hat Enterprise Linux
13 1 (0.42%) AIX
13 1 (0.42%) Android
13 1 (0.42%) Apple iOS
Processes & Methodologies
1 49 (20.59%) ITIL
2 33 (13.87%) Root Cause Analysis
3 18 (7.56%) Load Balancing
4 16 (6.72%) Change Management
5 15 (6.30%) Time Management
6 14 (5.88%) ITIL V3
7 13 (5.46%) DevOps
7 13 (5.46%) Problem Management
8 10 (4.20%) Kalman Filter
8 10 (4.20%) Service Delivery
9 9 (3.78%) Capacity Management
9 9 (3.78%) ERP
9 9 (3.78%) ITSM
9 9 (3.78%) Mobile Device Management
9 9 (3.78%) Process Improvement
9 9 (3.78%) Project Management
10 8 (3.36%) Application Packaging
10 8 (3.36%) High Availability
11 7 (2.94%) Information Security
12 5 (2.10%) Supplier Management
Programming Languages
1 28 (11.76%) SQL
2 20 (8.40%) PowerShell
3 19 (7.98%) Python
4 12 (5.04%) Ruby
5 10 (4.20%) C#
6 8 (3.36%) Java
6 8 (3.36%) Perl
7 7 (2.94%) Bash Shell
8 4 (1.68%) Go
9 3 (1.26%) JavaScript
10 1 (0.42%) C
10 1 (0.42%) C++
10 1 (0.42%) Shell Script
10 1 (0.42%) VB.NET
10 1 (0.42%) VBA
Qualifications
1 34 (14.29%) Microsoft Certification
2 33 (13.87%) Cisco Certification
3 27 (11.34%) CCNA
4 21 (8.82%) MCSA
5 15 (6.30%) CCNP
6 12 (5.04%) SC Cleared
6 12 (5.04%) Security Cleared
7 11 (4.62%) MCP
7 11 (4.62%) MCSE
8 8 (3.36%) CCSE
8 8 (3.36%) JNCIP
9 7 (2.94%) Computer Science Degree
9 7 (2.94%) Degree
10 6 (2.52%) CCIE
10 6 (2.52%) JNCIA
11 5 (2.10%) CCSA
12 4 (1.68%) MCITP
13 2 (0.84%) GNVQ
13 2 (0.84%) HND
14 1 (0.42%) MCAD
Quality Assurance & Compliance
1 22 (9.24%) SLA
2 2 (0.84%) ISO/IEC 20000
System Software
1 128 (53.78%) Active Directory
2 60 (25.21%) VMware Infrastructure
3 27 (11.34%) Hyper-V
4 12 (5.04%) vSphere
5 8 (3.36%) Docker
5 8 (3.36%) OpenSIPS
5 8 (3.36%) Virtual Machines
6 7 (2.94%) XenDesktop
7 6 (2.52%) KVM
7 6 (2.52%) XenApp
8 4 (1.68%) Virtual Servers
8 4 (1.68%) VMware ESXi
9 3 (1.26%) Microsoft Virtual Server
9 3 (1.26%) Virtual Desktop
10 1 (0.42%) Firmware
10 1 (0.42%) Microsoft App-V
10 1 (0.42%) ProxySG
10 1 (0.42%) Terminal Server
10 1 (0.42%) Terminal Services
Systems Management
1 37 (15.55%) SCCM
2 8 (3.36%) SCOM
3 6 (2.52%) HAProxy
4 3 (1.26%) AirWatch
4 3 (1.26%) Backup Exec
4 3 (1.26%) Puppet
5 2 (0.84%) Cisco Prime
5 2 (0.84%) DameWare
5 2 (0.84%) Perfmon
5 2 (0.84%) ServiceCenter
6 1 (0.42%) Failover Clustering
6 1 (0.42%) Microsoft Clustering
6 1 (0.42%) Opscode Chef
6 1 (0.42%) rkt
6 1 (0.42%) vCenter Server
6 1 (0.42%) WSUS
Vendors
1 102 (42.86%) Microsoft
2 71 (29.83%) VMware
3 54 (22.69%) Cisco
4 29 (12.18%) HP
5 19 (7.98%) F5
6 12 (5.04%) Avaya
6 12 (5.04%) CheckPoint
7 11 (4.62%) Citrix
7 11 (4.62%) Juniper
7 11 (4.62%) Veeam
8 10 (4.20%) Aruba
8 10 (4.20%) Oracle
9 8 (3.36%) Extreme Networks
9 8 (3.36%) Meraki
9 8 (3.36%) Ubiquiti
10 7 (2.94%) EMC
10 7 (2.94%) NetApp
11 5 (2.10%) MobileIron
12 4 (1.68%) Google
12 4 (1.68%) Twitter