Period
to 23 January 2019

The median annual salary for a Support Engineer was £29,500 in advertised job vacancies in Yorkshire during the 6 months to 23 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > Yorkshire
6 months to
23 Jan 2019
Same period 2018 Same period 2017
Rank 146 132 140
Rank change year-on-year -14 +8 +74
Permanent jobs requiring a Support Engineer 138 208 220
As % of all permanent IT jobs advertised in Yorkshire 1.86% 2.14% 2.04%
As % of the Job Titles category 1.91% 2.19% 2.09%
Number of salaries quoted 126 189 210
Yorkshire median annual salary £29,500 £29,000 £30,000
Median salary % change year-on-year +1.72% -3.33% +8.11%
10th Percentile £20,875 £20,600 £20,000
90th Percentile £49,375 £40,000 £42,500
England median annual salary £32,500 £32,000 £32,000
% change year-on-year +1.56% - +1.59%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 7,214 9,514 10,519
% of permanent IT jobs with a recognized job title 97.17% 97.66% 97.72%
Number of salaries quoted 5,907 8,072 8,914
Yorkshire median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% -
10th Percentile £25,000 £25,750 £24,075
90th Percentile £62,500 £60,000 £60,000
England median annual salary £51,000 £50,000 £47,500
% change year-on-year +2.00% +5.26% -

Support Engineer
Job Vacancy Trend in Yorkshire

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Engineer in Yorkshire

Support Engineer
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Yorkshire.

Salary trend for Support Engineer in Yorkshire

Support Engineer
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Engineer in Yorkshire over the 6 months to 23 January 2019.

Salary histogram for Support Engineer in Yorkshire

Support Engineer
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Yorkshire region over the 6 months to 23 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +14 114 £29,750 -0.83% 13
North Yorkshire -22 12 £30,000 -15.49% 6
South Yorkshire -17 6 £20,500 -41.43% 2
East Yorkshire 0 5 £23,500 +2.17% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 23 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Engineer in the job title.

1 89 (64.49%) Windows
2 70 (50.72%) Microsoft
3 55 (39.86%) Active Directory
4 47 (34.06%) Windows Server
5 39 (28.26%) Microsoft Office
6 36 (26.09%) ITIL
7 33 (23.91%) Cisco
8 31 (22.46%) Firewall
9 30 (21.74%) SQL Server
10 29 (21.01%) Office 365
11 27 (19.57%) DNS
11 27 (19.57%) DHCP
11 27 (19.57%) VMware
11 27 (19.57%) ITSM
12 26 (18.84%) Windows Server 2012
13 23 (16.67%) Cisco Certification
13 23 (16.67%) MS Exchange
13 23 (16.67%) Microsoft Azure
14 22 (15.94%) Windows Server 2008
14 22 (15.94%) Windows 7
14 22 (15.94%) F5
15 21 (15.22%) CheckPoint
15 21 (15.22%) Cisco Nexus
15 21 (15.22%) Windows 10
16 20 (14.49%) SharePoint
16 20 (14.49%) Wi-Fi
16 20 (14.49%) Service Management
17 19 (13.77%) SQL
17 19 (13.77%) Juniper
17 19 (13.77%) CCNP

Support Engineer Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (16.67%) MS Exchange
2 20 (14.49%) SharePoint
3 6 (4.35%) Exchange Server 2013
4 5 (3.62%) Exchange Server 2010
5 3 (2.17%) Skype for Business
6 2 (1.45%) Exchange Server 2007
6 2 (1.45%) IIS
Applications
1 39 (28.26%) Microsoft Office
2 6 (4.35%) Microsoft Excel
3 5 (3.62%) Microsoft PowerPoint
4 1 (0.72%) MS Visio
Business Applications
1 12 (8.70%) Dynamics CRM
2 1 (0.72%) assyst
2 1 (0.72%) Remedy ITSM
2 1 (0.72%) Tesseract
Cloud Services
1 29 (21.01%) Office 365
2 23 (16.67%) Microsoft Azure
3 13 (9.42%) Dynamics 365
4 8 (5.80%) Amazon AWS
5 7 (5.07%) IaaS
6 4 (2.90%) G Suite
6 4 (2.90%) SaaS
7 1 (0.72%) Cloud Computing
Communications & Networking
1 31 (22.46%) Firewall
2 27 (19.57%) DHCP
2 27 (19.57%) DNS
3 21 (15.22%) Cisco Nexus
4 20 (14.49%) Wi-Fi
5 18 (13.04%) Wireshark
6 12 (8.70%) WAN
7 11 (7.97%) LAN
7 11 (7.97%) TCP/IP
8 10 (7.25%) VPN
9 9 (6.52%) VoIP
10 8 (5.80%) Cisco ASA
11 7 (5.07%) SAN
12 6 (4.35%) BGP
12 6 (4.35%) F5 BIG-IP GTM
12 6 (4.35%) F5 BIG-IP LTM
12 6 (4.35%) Wireless
13 5 (3.62%) Cisco ISE
13 5 (3.62%) OSPF
13 5 (3.62%) TACACS
Database & Business Intelligence
1 30 (21.74%) SQL Server
2 4 (2.90%) SQL Server 2016
3 3 (2.17%) Relational Database
4 2 (1.45%) DB2
4 2 (1.45%) Informix
5 1 (0.72%) Power BI
Development Applications
1 13 (9.42%) Visual Studio
2 3 (2.17%) Team Foundation Server
3 1 (0.72%) JIRA
General
1 14 (10.14%) Finance
2 10 (7.25%) Marketing
3 5 (3.62%) Advertising
3 5 (3.62%) Retail
4 4 (2.90%) Telecoms
5 3 (2.17%) Back Office
6 2 (1.45%) Manufacturing
7 1 (0.72%) Legal
7 1 (0.72%) Multimedia
Libraries, Frameworks & Software Standards
1 4 (2.90%) REST
2 3 (2.17%) XML
3 2 (1.45%) .NET
4 1 (0.72%) .NET Framework
4 1 (0.72%) EDI
4 1 (0.72%) Software Packaging
Miscellaneous
1 17 (12.32%) Analytical Skills
2 9 (6.52%) NHS
3 6 (4.35%) Management Information System
4 5 (3.62%) Client/Server
4 5 (3.62%) Data Centre
4 5 (3.62%) PKI
5 4 (2.90%) Driving Licence
6 3 (2.17%) CCTV
7 2 (1.45%) Mobile App
7 2 (1.45%) Robotics
7 2 (1.45%) Video Conferencing
8 1 (0.72%) Distributed Denial-of-Service
8 1 (0.72%) Enterprise Software
8 1 (0.72%) Hybrid Cloud
8 1 (0.72%) iPad
8 1 (0.72%) Marketing Technology
Operating Systems
1 89 (64.49%) Windows
2 47 (34.06%) Windows Server
3 26 (18.84%) Windows Server 2012
4 22 (15.94%) Windows 7
4 22 (15.94%) Windows Server 2008
5 21 (15.22%) Windows 10
6 16 (11.59%) Linux
7 12 (8.70%) Android
8 4 (2.90%) Apple iOS
9 3 (2.17%) Unix
9 3 (2.17%) Windows 8
10 2 (1.45%) Mac OS X
10 2 (1.45%) Ubuntu
10 2 (1.45%) Windows Server 2003
11 1 (0.72%) CentOS
11 1 (0.72%) Windows XP
Processes & Methodologies
1 36 (26.09%) ITIL
2 27 (19.57%) ITSM
3 20 (14.49%) Service Management
4 18 (13.04%) Load Balancing
5 17 (12.32%) Infrastructure Engineering
6 15 (10.87%) CRM
6 15 (10.87%) Incident Management
6 15 (10.87%) Problem-Solving
7 11 (7.97%) Capacity Management
7 11 (7.97%) Change Management
7 11 (7.97%) Technical Leadership
8 10 (7.25%) Data Management
8 10 (7.25%) Network Management
8 10 (7.25%) Root Cause Analysis
9 9 (6.52%) Change Control
9 9 (6.52%) Robotic Process Automation
10 8 (5.80%) DevOps
10 8 (5.80%) Information Security
10 8 (5.80%) Stakeholder Engagement
11 7 (5.07%) ERP
Programming Languages
1 19 (13.77%) SQL
2 15 (10.87%) PowerShell
3 6 (4.35%) T-SQL
4 5 (3.62%) Bash Shell
4 5 (3.62%) Python
4 5 (3.62%) Tcl
5 4 (2.90%) C
6 2 (1.45%) C#
Qualifications
1 23 (16.67%) Cisco Certification
2 19 (13.77%) CCNP
3 14 (10.14%) Microsoft Certification
3 14 (10.14%) SC Cleared
3 14 (10.14%) Security Cleared
4 12 (8.70%) CCIE
4 12 (8.70%) CCNA
5 10 (7.25%) JNCIP
6 9 (6.52%) CCSE
6 9 (6.52%) MCSA
7 6 (4.35%) Degree
7 6 (4.35%) JNCIA
8 2 (1.45%) MCSE
9 1 (0.72%) A+ Certification
9 1 (0.72%) ITIL Certification
9 1 (0.72%) MCITP
9 1 (0.72%) MCP
Quality Assurance & Compliance
1 7 (5.07%) SLA
2 5 (3.62%) QA
System Software
1 55 (39.86%) Active Directory
2 15 (10.87%) Hyper-V
3 10 (7.25%) VMware Infrastructure
4 5 (3.62%) VMware NSX
5 4 (2.90%) Virtual Machines
6 3 (2.17%) VMware ESXi
6 3 (2.17%) vSphere
7 2 (1.45%) Virtual Servers
8 1 (0.72%) BitLocker
8 1 (0.72%) Terminal Services
8 1 (0.72%) XenApp
Systems Management
1 13 (9.42%) SCCM
2 5 (3.62%) ArcSight ESM
2 5 (3.62%) McAfee ePO
2 5 (3.62%) Netcool
2 5 (3.62%) Symantec Endpoint Protection
3 3 (2.17%) vCenter Server
4 2 (1.45%) FortiGate
4 2 (1.45%) MaaS360
4 2 (1.45%) WSUS
5 1 (0.72%) Iperf
5 1 (0.72%) Microsoft Data Protection Manager
5 1 (0.72%) Microsoft Intune
5 1 (0.72%) Nagios
5 1 (0.72%) RANCID
Vendors
1 70 (50.72%) Microsoft
2 33 (23.91%) Cisco
3 27 (19.57%) VMware
4 22 (15.94%) F5
5 21 (15.22%) CheckPoint
6 19 (13.77%) Juniper
7 17 (12.32%) HP
8 13 (9.42%) Aruba
9 12 (8.70%) Ubiquiti
10 10 (7.25%) Extreme Networks
10 10 (7.25%) Meraki
11 9 (6.52%) Blue Prism
11 9 (6.52%) UiPath
12 6 (4.35%) McAfee
13 5 (3.62%) Citrix
13 5 (3.62%) Intel
13 5 (3.62%) Mitel
13 5 (3.62%) SolarWinds
13 5 (3.62%) Symantec
13 5 (3.62%) Tufin