The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
Yorkshire / West Yorkshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 176 181 202
Rank change year-on-year +5 +21  
Permanent jobs citing Customer Engagement 14 22 15
As % of all permanent IT jobs advertised in West Yorkshire 0.39% 0.50% 0.30%
As % of the Processes & Methodologies category 0.43% 0.55% 0.33%
Number of salaries quoted 14 19 7
Median salary £42,500 £42,000 £55,000
Median salary % change year-on-year +1.19% -23.63%  
90% offered a salary of more than £36,500 £31,400 £43,400
10% offered a salary of more than £58,500 £42,000 £57,000
UK excluding London median salary £51,000 £50,000 £55,000
% change year-on-year +2.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
West Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 3266 3974 4516
As % of all permanent IT job vacancies advertised in West Yorkshire 90.42% 89.69% 89.51%
Number of salaries quoted 2905 3271 3550
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25%  
90% offered a salary of more than £31,300 £30,000 £30,000
10% offered a salary of more than £60,000 £57,800 £62,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in West Yorkshire.

Salary trend for Customer Engagement in West Yorkshire

Customer Engagement
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Customer Engagement in West Yorkshire over the 3 months to 30 March 2017.

Salary histogram for Customer Engagement in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +23 14 £42,500 +30.76%
Customer Engagement
Yorkshire

For the 6 months to 30 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Customer Engagement.

1 12 (38.71%) SDLC
2 11 (35.48%) Front End Development
3 9 (29.03%) Degree
4 8 (25.81%) Computer Science
4 8 (25.81%) Hibernate
4 8 (25.81%) Banking
4 8 (25.81%) Spring
4 8 (25.81%) JSF
4 8 (25.81%) SharePoint
4 8 (25.81%) Java
4 8 (25.81%) J2EE
4 8 (25.81%) Struts
4 8 (25.81%) OOP
4 8 (25.81%) OO
4 8 (25.81%) JBoss
4 8 (25.81%) Fintech
4 8 (25.81%) Unit Testing
4 8 (25.81%) JBoss Seam
4 8 (25.81%) Mule
4 8 (25.81%) Groovy
4 8 (25.81%) RichFaces
4 8 (25.81%) Mentoring
4 8 (25.81%) Coaching
4 8 (25.81%) Analytical Skills
5 7 (22.58%) Project Management
5 7 (22.58%) Agile Software Development
6 4 (12.90%) Relational Database
6 4 (12.90%) RDBMS
6 4 (12.90%) SLA
6 4 (12.90%) ITIL

Customer Engagement
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.81%) JBoss
1 8 (25.81%) Mule
1 8 (25.81%) SharePoint
2 1 (3.23%) OpenStack
Applications
1 3 (9.68%) MS Excel
Cloud Services
1 3 (9.68%) Office 365
2 1 (3.23%) Cloud Computing
2 1 (3.23%) Google Analytics
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 3 (9.68%) Skype
Database & Business Intelligence
1 4 (12.90%) RDBMS
1 4 (12.90%) Relational Database
Development Applications
1 3 (9.68%) Git (software)
General
1 8 (25.81%) Banking
2 3 (9.68%) Finance
2 3 (9.68%) Games
3 1 (3.23%) Legal
3 1 (3.23%) Marketing
3 1 (3.23%) Retail
Job Titles
1 19 (61.29%) Developer
2 12 (38.71%) Consultant
3 8 (25.81%) Java Developer
3 8 (25.81%) Senior Consultant
3 8 (25.81%) Senior Developer
3 8 (25.81%) Senior SharePoint Consultant
3 8 (25.81%) Senior SharePoint Developer
3 8 (25.81%) SharePoint Consultant
3 8 (25.81%) SharePoint Developer
4 5 (16.13%) Designer
5 4 (12.90%) Software Consultant
5 4 (12.90%) Software Designer
6 3 (9.68%) Desktop Technician
6 3 (9.68%) Front End Developer (Client-Side Developer)
6 3 (9.68%) Project Manager
6 3 (9.68%) Technical Consultant
7 1 (3.23%) Head of IT Security
7 1 (3.23%) Head of Security
7 1 (3.23%) UI Designer
7 1 (3.23%) UI Developer
Libraries, Frameworks & Software Standards
1 8 (25.81%) Hibernate
1 8 (25.81%) J2EE
1 8 (25.81%) JBoss Seam
1 8 (25.81%) JSF
1 8 (25.81%) RichFaces
1 8 (25.81%) Spring
1 8 (25.81%) Struts
2 3 (9.68%) CSS
2 3 (9.68%) HTML
2 3 (9.68%) HTML5
2 3 (9.68%) Sass
3 1 (3.23%) .NET
3 1 (3.23%) AngularJS
3 1 (3.23%) CSS3
3 1 (3.23%) React
Miscellaneous
1 8 (25.81%) Analytical Skills
1 8 (25.81%) Computer Science
1 8 (25.81%) Fintech
2 3 (9.68%) User Experience
3 1 (3.23%) Management Information System
3 1 (3.23%) Social Media
Operating Systems
1 3 (9.68%) Windows
1 3 (9.68%) Windows 7
1 3 (9.68%) Windows Server
Processes & Methodologies
1 12 (38.71%) SDLC
2 11 (35.48%) Front End Development
3 8 (25.81%) Coaching
3 8 (25.81%) Mentoring
3 8 (25.81%) OO
3 8 (25.81%) OOP
3 8 (25.81%) Unit Testing
4 7 (22.58%) Agile Software Development
4 7 (22.58%) Project Management
5 4 (12.90%) ITIL
6 3 (9.68%) Change Management
6 3 (9.68%) Content Management
6 3 (9.68%) Data Security
6 3 (9.68%) Dependency Management
6 3 (9.68%) E-Commerce
6 3 (9.68%) MVC
6 3 (9.68%) Problem Management
6 3 (9.68%) Project Planning
6 3 (9.68%) Software Engineering
6 3 (9.68%) Stakeholder Management
Programming Languages
1 8 (25.81%) Groovy
1 8 (25.81%) Java
2 4 (12.90%) SQL
3 1 (3.23%) JavaScript
Qualifications
1 9 (29.03%) Degree
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 3 (9.68%) VMware Infrastructure
Systems Management
1 3 (9.68%) McAfee ePO
1 3 (9.68%) Microsoft Intune
1 3 (9.68%) SCCM
Vendors
1 4 (12.90%) Oracle
2 3 (9.68%) Intel Security
2 3 (9.68%) Microsoft
2 3 (9.68%) VMware
3 1 (3.23%) Google