The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
Yorkshire / West Yorkshire
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 184 194 204
Rank change year-on-year +10 +10  
Permanent jobs citing Customer Engagement 2 6 3
As % of all permanent IT jobs advertised in West Yorkshire 0.057% 0.15% 0.065%
As % of the Processes & Methodologies category 0.062% 0.17% 0.072%
Number of salaries quoted 3 2 2
Median salary £90,000 £43,750 £43,250
Median salary % change year-on-year +105.71% +1.15%  
90% offered a salary of more than £42,300 £37,625 £36,825
10% offered a salary of more than £92,500 £48,875 £48,475
UK excluding London median salary £52,000 £50,000 £50,000
% change year-on-year +4.00% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
West Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 3250 3561 4145
As % of all permanent IT job vacancies advertised in West Yorkshire 92.54% 91.47% 90.31%
Number of salaries quoted 11084 12152 13463
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% -  
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £66,250 £60,000 £67,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in West Yorkshire

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Customer Engagement in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in West Yorkshire.

Salary trend for Customer Engagement in West Yorkshire

Customer Engagement
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing Customer Engagement in West Yorkshire over the 3 months to 28 June 2017.

Salary histogram for Customer Engagement in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +5 2 £90,000 +105.71% 1
Customer Engagement
Yorkshire

For the 6 months to 28 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Customer Engagement.

1 7 (38.89%) Agile Software Development
1 7 (38.89%) Degree
2 6 (33.33%) Spring
2 6 (33.33%) JSF
2 6 (33.33%) Hibernate
2 6 (33.33%) Java
2 6 (33.33%) J2EE
2 6 (33.33%) Struts
2 6 (33.33%) JBoss
2 6 (33.33%) JBoss Seam
2 6 (33.33%) Mule
2 6 (33.33%) RichFaces
2 6 (33.33%) Mentoring
2 6 (33.33%) Front End Development
2 6 (33.33%) Fintech
2 6 (33.33%) SDLC
3 5 (27.78%) Unit Testing
3 5 (27.78%) Computer Science Degree
3 5 (27.78%) Coaching
3 5 (27.78%) Analytical Skills
3 5 (27.78%) Groovy
3 5 (27.78%) Computer Science
3 5 (27.78%) OOP
3 5 (27.78%) OO
3 5 (27.78%) Banking
4 4 (22.22%) SharePoint
5 3 (16.67%) Dependency Management
5 3 (16.67%) Data Security
5 3 (16.67%) E-Commerce
5 3 (16.67%) Project Management

Customer Engagement
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (33.33%) JBoss
1 6 (33.33%) Mule
2 4 (22.22%) SharePoint
3 1 (5.56%) OpenStack
3 1 (5.56%) Oracle SOA Suite
Cloud Services
1 1 (5.56%) Cloud Computing
1 1 (5.56%) Google Analytics
1 1 (5.56%) Microsoft Azure
Database & Business Intelligence
1 1 (5.56%) Data Warehouse
1 1 (5.56%) SQL Server
Development Applications
1 2 (11.11%) Git (software)
General
1 5 (27.78%) Banking
2 3 (16.67%) Finance
2 3 (16.67%) Games
3 1 (5.56%) Legal
3 1 (5.56%) Marketing
3 1 (5.56%) Retail
Job Titles
1 11 (61.11%) Developer
2 5 (27.78%) Java Developer
3 4 (22.22%) Consultant
3 4 (22.22%) Senior Consultant
3 4 (22.22%) Senior Developer
3 4 (22.22%) Senior SharePoint Consultant
3 4 (22.22%) Senior SharePoint Developer
3 4 (22.22%) SharePoint Consultant
3 4 (22.22%) SharePoint Developer
4 3 (16.67%) Project Manager
5 2 (11.11%) Front End Developer (Client-Side Developer)
6 1 (5.56%) Angular Developer
6 1 (5.56%) Architect
6 1 (5.56%) Digital Analyst
6 1 (5.56%) Digital Marketing Analyst
6 1 (5.56%) Head of Digital
6 1 (5.56%) Head of IT Security
6 1 (5.56%) Head of Security
6 1 (5.56%) Java Engineer
6 1 (5.56%) Software Engineer
Libraries, Frameworks & Software Standards
1 6 (33.33%) Hibernate
1 6 (33.33%) J2EE
1 6 (33.33%) JBoss Seam
1 6 (33.33%) JSF
1 6 (33.33%) RichFaces
1 6 (33.33%) Spring
1 6 (33.33%) Struts
2 2 (11.11%) .NET
2 2 (11.11%) AngularJS
2 2 (11.11%) CSS
2 2 (11.11%) HTML
2 2 (11.11%) HTML5
2 2 (11.11%) Sass
3 1 (5.56%) CSS3
3 1 (5.56%) Grails
3 1 (5.56%) Middleware
3 1 (5.56%) React
Miscellaneous
1 6 (33.33%) Fintech
2 5 (27.78%) Analytical Skills
2 5 (27.78%) Computer Science
3 2 (11.11%) User Experience
4 1 (5.56%) Management Information System
4 1 (5.56%) N-Tier
4 1 (5.56%) Social Media
Processes & Methodologies
1 7 (38.89%) Agile Software Development
2 6 (33.33%) Front End Development
2 6 (33.33%) Mentoring
2 6 (33.33%) SDLC
3 5 (27.78%) Coaching
3 5 (27.78%) OO
3 5 (27.78%) OOP
3 5 (27.78%) Unit Testing
4 3 (16.67%) Data Security
4 3 (16.67%) Dependency Management
4 3 (16.67%) E-Commerce
4 3 (16.67%) Project Management
4 3 (16.67%) Software Engineering
4 3 (16.67%) Stakeholder Management
5 2 (11.11%) Content Management
5 2 (11.11%) IT Strategy
5 2 (11.11%) ITIL
5 2 (11.11%) MVC
5 2 (11.11%) SOA
6 1 (5.56%) PRINCE2
Programming Languages
1 6 (33.33%) Java
2 5 (27.78%) Groovy
3 2 (11.11%) JavaScript
Qualifications
1 7 (38.89%) Degree
2 5 (27.78%) Computer Science Degree
3 1 (5.56%) Chartered Engineer
3 1 (5.56%) ISEB
3 1 (5.56%) Master's Degree
3 1 (5.56%) MBCS
3 1 (5.56%) Numerate Degree
Quality Assurance & Compliance
1 1 (5.56%) ISO 9001
Vendors
1 1 (5.56%) Google
1 1 (5.56%) Oracle
Leeds, Yorkshire
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