The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 22 April 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire / West Yorkshire
3 months to
22 Apr 2017
Same period 2016 Same period 2015
Rank 127 103 93
Rank change year-on-year -24 -10  
Permanent jobs citing SLA 66 105 141
As % of all permanent IT jobs advertised in West Yorkshire 1.80% 2.42% 2.86%
As % of the Quality Assurance & Compliance category 16.50% 20.15% 20.52%
Number of salaries quoted 57 90 107
Median salary £27,500 £35,000 £33,000
Median salary % change year-on-year -21.42% +6.06%  
90% offered a salary of more than £21,800 £21,950 £21,000
10% offered a salary of more than £43,800 £50,000 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
West Yorkshire
Permanent job vacancies with a requirement for quality assurance and compliance skills 400 521 687
As % of all permanent IT job vacancies advertised in West Yorkshire 10.94% 12.02% 13.96%
Number of salaries quoted 350 409 483
Median salary £41,000 £42,500 £37,500
Median salary % change year-on-year -3.52% +13.33%  
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £65,000
UK excluding London median salary £42,500 £43,974 £42,500
% change year-on-year -3.35% +3.46%  

SLA
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in West Yorkshire

SLA
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Yorkshire.

Salary trend for SLA in West Yorkshire

SLA
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing SLA in West Yorkshire over the 3 months to 22 April 2017.

Salary histogram for SLA in West Yorkshire

SLA
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Yorkshire region over the 3 months to 22 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -27 38 £24,000 -25.00% 5
Wakefield +9 12 £39,000 +4.00% 2
Castleford - 3 £40,000 - 2
Ossett - 3 £22,000 -
Bradford -2 2 £34,250 -11.03%
Wetherby - 2 £31,500 -
Huddersfield 0 1 £25,000 +4.16%
SLA
Yorkshire

For the 6 months to 22 April 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for SLA.

1 102 (56.35%) Windows
2 70 (38.67%) ITIL
3 54 (29.83%) Microsoft
3 54 (29.83%) Active Directory
4 42 (23.20%) MS Exchange
5 40 (22.10%) Microsoft Office
6 36 (19.89%) Windows Server
7 31 (17.13%) SQL Server
8 28 (15.47%) Windows 7
9 26 (14.36%) SQL
10 23 (12.71%) VMware
10 23 (12.71%) Time Management
11 22 (12.15%) Citrix
12 20 (11.05%) Service Delivery
13 19 (10.50%) Data Centre
14 18 (9.94%) Windows Server 2008
14 18 (9.94%) Service Management
14 18 (9.94%) Firewall
15 17 (9.39%) Analytical Skills
15 17 (9.39%) Windows 8
16 16 (8.84%) Cisco
17 15 (8.29%) Incident Management
17 15 (8.29%) Terminal Server
17 15 (8.29%) Linux
18 14 (7.73%) Oracle
18 14 (7.73%) Windows XP
18 14 (7.73%) Change Management
18 14 (7.73%) Windows Server 2012
19 13 (7.18%) Windows Server 2003
19 13 (7.18%) Microsoft Certification

SLA
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (23.20%) MS Exchange
2 8 (4.42%) Exchange Server 2003
2 8 (4.42%) SharePoint
3 7 (3.87%) IIS
3 7 (3.87%) Tomcat
4 5 (2.76%) CMS
4 5 (2.76%) Exchange Server 2007
4 5 (2.76%) Exchange Server 2010
5 4 (2.21%) Exchange Server 2013
5 4 (2.21%) Skype for Business
6 3 (1.66%) Apache
6 3 (1.66%) SAS
7 2 (1.10%) Blackberry Enterprise Server
7 2 (1.10%) SharePoint 2010
8 1 (0.55%) BizTalk Server
8 1 (0.55%) WebSphere
Applications
1 40 (22.10%) Microsoft Office
2 9 (4.97%) Spreadsheet
3 6 (3.31%) Microsoft Excel
4 4 (2.21%) MS Visio
5 1 (0.55%) Microsoft PowerPoint
Business Applications
1 1 (0.55%) Dynamics AX
Cloud Services
1 5 (2.76%) Office 365
2 1 (0.55%) Microsoft Azure
Communications & Networking
1 18 (9.94%) Firewall
2 12 (6.63%) DNS
2 12 (6.63%) Wi-Fi
3 11 (6.08%) DHCP
3 11 (6.08%) SAN
4 10 (5.52%) WAN
5 9 (4.97%) LAN
6 8 (4.42%) VPN
7 5 (2.76%) MPLS
7 5 (2.76%) NAS
8 4 (2.21%) ADSL
8 4 (2.21%) Internet
8 4 (2.21%) TCP/IP
9 3 (1.66%) FTP
10 2 (1.10%) IP Telephony
10 2 (1.10%) Network Security
10 2 (1.10%) Skype
11 1 (0.55%) Ethernet
11 1 (0.55%) VLAN
11 1 (0.55%) Wireless
Database & Business Intelligence
1 31 (17.13%) SQL Server
2 6 (3.31%) SQL Server 2008
3 5 (2.76%) GIS
3 5 (2.76%) SQL Server 2005
3 5 (2.76%) SQL Server Integration Services
4 3 (1.66%) QlikView
4 3 (1.66%) SAS Enterprise Guide
4 3 (1.66%) SQL Server Analysis Services
4 3 (1.66%) SQL Server Reporting Services
5 2 (1.10%) Data Warehouse
5 2 (1.10%) MS Access
5 2 (1.10%) SAS Data Integration Studio
5 2 (1.10%) SAS Visual Analytics
6 1 (0.55%) BusinessObjects
6 1 (0.55%) Microsoft Power View
6 1 (0.55%) Oracle Database
6 1 (0.55%) Oracle9i Database
6 1 (0.55%) Relational Database
6 1 (0.55%) SQL Server 2012
6 1 (0.55%) SQL Server 2014
Development Applications
1 4 (2.21%) PowerBuilder
2 1 (0.55%) Visual Studio
General
1 8 (4.42%) Finance
2 5 (2.76%) Law
2 5 (2.76%) Telecoms
3 3 (1.66%) Legal
4 2 (1.10%) Banking
4 2 (1.10%) Local Government
4 2 (1.10%) Military
5 1 (0.55%) Billing
5 1 (0.55%) Manufacturing
5 1 (0.55%) Retail
Job Titles
1 70 (38.67%) Analyst
2 31 (17.13%) 2nd Line Support
3 28 (15.47%) Service Analyst
4 25 (13.81%) IT Support
5 24 (13.26%) Service Desk Analyst
6 22 (12.15%) Support Analyst
7 21 (11.60%) IT Analyst
7 21 (11.60%) Service Desk Support
7 21 (11.60%) Service Manager
8 20 (11.05%) IT Support Analyst
8 20 (11.05%) Service Desk Support Analyst
9 19 (10.50%) 2nd Line Support Analyst
10 18 (9.94%) 1st/2nd Line Support
10 18 (9.94%) 1st/2nd Line Support Analyst
11 17 (9.39%) 1st/2nd Line Service Desk Analyst
11 17 (9.39%) 2nd Line Service Desk Analyst
11 17 (9.39%) Applications Support
11 17 (9.39%) Applications Support Analyst
12 16 (8.84%) Help Desk Support
13 15 (8.29%) Support Engineer
Libraries, Frameworks & Software Standards
1 7 (3.87%) XML
2 5 (2.76%) .NET
3 1 (0.55%) ASP.NET
3 1 (0.55%) Entity Framework
3 1 (0.55%) HTML
3 1 (0.55%) Oracle Fusion
3 1 (0.55%) Regular Expression
Miscellaneous
1 19 (10.50%) Data Centre
2 17 (9.39%) Analytical Skills
3 12 (6.63%) Management Information System
4 8 (4.42%) Replication
5 5 (2.76%) Clustering
5 5 (2.76%) HP Storage
6 3 (1.66%) Driving Licence
7 2 (1.10%) Blackberry
7 2 (1.10%) Client/Server
7 2 (1.10%) Enterprise Storage
7 2 (1.10%) Fat Client
7 2 (1.10%) RSA SecurID
7 2 (1.10%) Thin Client
7 2 (1.10%) User Experience
8 1 (0.55%) CMDB
8 1 (0.55%) Computer Science
8 1 (0.55%) Data Structures
8 1 (0.55%) e-Learning
8 1 (0.55%) FMCG
8 1 (0.55%) Hybrid Cloud
Operating Systems
1 102 (56.35%) Windows
2 36 (19.89%) Windows Server
3 28 (15.47%) Windows 7
4 18 (9.94%) Windows Server 2008
5 17 (9.39%) Windows 8
6 15 (8.29%) Linux
7 14 (7.73%) Windows Server 2012
7 14 (7.73%) Windows XP
8 13 (7.18%) Windows Server 2003
9 11 (6.08%) Unix
10 6 (3.31%) Windows 10
11 5 (2.76%) Windows Vista
12 2 (1.10%) Red Hat Enterprise Linux
13 1 (0.55%) Mac OS X
13 1 (0.55%) Solaris
Processes & Methodologies
1 70 (38.67%) ITIL
2 23 (12.71%) Time Management
3 20 (11.05%) Service Delivery
4 18 (9.94%) Service Management
5 15 (8.29%) Incident Management
6 14 (7.73%) Change Management
7 12 (6.63%) Problem Management
8 11 (6.08%) Release Management
8 11 (6.08%) Stakeholder Management
9 9 (4.97%) Process Improvement
9 9 (4.97%) Trend Analysis
10 8 (4.42%) Project Management
11 7 (3.87%) Business Process Improvement
11 7 (3.87%) Change Control
11 7 (3.87%) CRM
11 7 (3.87%) Information Security
11 7 (3.87%) ITSM
11 7 (3.87%) Mentoring
11 7 (3.87%) Performance Metrics
12 6 (3.31%) Coaching
Programming Languages
1 26 (14.36%) SQL
2 8 (4.42%) Java
3 5 (2.76%) C#
3 5 (2.76%) VBA
4 4 (2.21%) VB
4 4 (2.21%) VB.NET
5 3 (1.66%) T-SQL
6 2 (1.10%) C
Qualifications
1 13 (7.18%) Microsoft Certification
2 9 (4.97%) ITIL Certification
3 4 (2.21%) MCSE
4 3 (1.66%) CCNA
4 3 (1.66%) CEH
4 3 (1.66%) Cisco Certification
4 3 (1.66%) CompTIA Security+
4 3 (1.66%) Security+ Certification
4 3 (1.66%) SSCP
5 2 (1.10%) MCDST
5 2 (1.10%) SAS Certification
6 1 (0.55%) A+ Certification
6 1 (0.55%) Degree
6 1 (0.55%) ITIL Foundation Certificate
6 1 (0.55%) MCP
6 1 (0.55%) SC Cleared
6 1 (0.55%) Security Cleared
Quality Assurance & Compliance
1 6 (3.31%) QA
1 6 (3.31%) Sarbanes-Oxley
2 3 (1.66%) ISO/IEC 27001
3 1 (0.55%) PMO
System Software
1 54 (29.83%) Active Directory
2 15 (8.29%) Terminal Server
3 12 (6.63%) VMware Infrastructure
4 8 (4.42%) vSphere
5 6 (3.31%) Hyper-V
5 6 (3.31%) VMware ESX
5 6 (3.31%) XenApp
6 5 (2.76%) Terminal Services
7 3 (1.66%) VMware Server
8 2 (1.10%) Firmware
9 1 (0.55%) Oracle RAC
9 1 (0.55%) VMware ESXi
9 1 (0.55%) XenDesktop
Systems Management
1 11 (6.08%) SCCM
2 9 (4.97%) SCOM
3 7 (3.87%) Norton AntiVirus
4 5 (2.76%) Opsview
4 5 (2.76%) vMotion
5 2 (1.10%) DameWare
5 2 (1.10%) Microsoft Data Protection Manager
6 1 (0.55%) Microsoft Clustering
6 1 (0.55%) OpenView
Vendors
1 54 (29.83%) Microsoft
2 23 (12.71%) VMware
3 22 (12.15%) Citrix
4 16 (8.84%) Cisco
5 14 (7.73%) Oracle
6 7 (3.87%) CheckPoint
6 7 (3.87%) Civica
6 7 (3.87%) Symantec
7 6 (3.31%) HP
7 6 (3.31%) NetApp
8 5 (2.76%) Dell Compellent
8 5 (2.76%) Kaspersky
9 4 (2.21%) Avaya
10 3 (1.66%) Dell
10 3 (1.66%) SonicWALL
10 3 (1.66%) WatchGuard
11 2 (1.10%) CommVault
11 2 (1.10%) Infor
11 2 (1.10%) Red Hat
11 2 (1.10%) Sage
Castleford, West Yorkshire
Searchability
Posted: Yesterday
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary + Bonus
Posted: 6 days ago
Leeds, West Yorkshire
Ingenio
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Wakefield, West Yorkshire
GCI Network Solutions
Salary: £21,400 per annum - Shift allowance of £3600pa for the 24/7 role
Posted: 24 days ago
Leeds, Yorkshire
Sky Betting and Gaming
Posted: 3 days ago
Wakefield, West Yorkshire
GCI Network Solutions
Posted: 24 days ago
Leeds, West Yorkshire
Hemmersbach UK
Salary: From £22,000 to £24,000 per annum
Posted: 25 days ago