Period
to 21 July 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > West Yorkshire
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 106 136 101
Rank change year-on-year +30 -35 +1
Permanent jobs citing SLA 164 154 226
As % of all permanent IT jobs advertised in West Yorkshire 2.51% 2.16% 2.74%
As % of the Quality Assurance & Compliance category 18.30% 19.15% 21.32%
Number of salaries quoted 145 125 189
West Yorkshire median annual salary £38,000 £30,000 £33,000
Median salary % change year-on-year +26.67% -9.09% -2.94%
10th Percentile £18,000 £19,175 £21,000
90th Percentile £53,750 £46,000 £50,000
Yorkshire median annual salary £33,000 £28,125 £35,000
% change year-on-year +17.33% -19.64% +2.94%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 896 804 1,060
As % of all permanent IT jobs advertised in West Yorkshire 13.73% 11.27% 12.85%
Number of salaries quoted 730 680 868
West Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £25,000 £25,000 £24,750
90th Percentile £60,000 £61,250 £63,750
Yorkshire median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +4.58%

SLA
Job Vacancy Trend in West Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for SLA in West Yorkshire

SLA
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Yorkshire.

Salary trend for SLA in West Yorkshire

SLA
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing SLA in West Yorkshire over the 6 months to 21 July 2018.

Salary histogram for SLA in West Yorkshire

SLA
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Yorkshire region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +54 138 £38,500 +28.33% 11
Bradford -2 11 £30,000 +4.35%
Wakefield -11 7 £26,750 -28.67% 1
Castleford -4 2 £18,000 -55.00%
Huddersfield +6 1 £25,470 +18.47%
Brighouse - 1 £25,500 -
SLA
Yorkshire

For the 6 months to 21 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for SLA.

1 76 (46.34%) ITIL
2 55 (33.54%) Problem-Solving
3 54 (32.93%) Problem Management
4 51 (31.10%) Windows
4 51 (31.10%) Management Information System
5 49 (29.88%) Finance
6 48 (29.27%) Microsoft
7 43 (26.22%) Incident Management
8 40 (24.39%) Microsoft Office
9 38 (23.17%) Disaster Recovery
10 34 (20.73%) Microsoft Excel
11 33 (20.12%) Service Management
11 33 (20.12%) Active Directory
12 32 (19.51%) Analytical Skills
13 31 (18.90%) ITSM
14 29 (17.68%) Windows Server
14 29 (17.68%) Process Improvement
15 27 (16.46%) Root Cause Analysis
15 27 (16.46%) Service Delivery
16 25 (15.24%) Xerox
17 24 (14.63%) DHCP
17 24 (14.63%) DNS
18 23 (14.02%) SharePoint
18 23 (14.02%) Logistics
18 23 (14.02%) Mathematics
18 23 (14.02%) Coaching
19 21 (12.80%) Windows Server 2012
19 21 (12.80%) C
19 21 (12.80%) SQL
20 20 (12.20%) Cisco

SLA
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (14.02%) SharePoint
2 10 (6.10%) IIS
3 8 (4.88%) Skype for Business
4 7 (4.27%) Exchange Server 2013
5 4 (2.44%) MS Exchange
5 4 (2.44%) Oracle Workflow
6 3 (1.83%) WebSphere
7 2 (1.22%) Apache Solr
7 2 (1.22%) Elasticsearch
7 2 (1.22%) Exchange Server 2007
8 1 (0.61%) CMS
8 1 (0.61%) Exchange Server 2003
8 1 (0.61%) Exchange Server 2010
8 1 (0.61%) Exchange Server 5.5
Applications
1 40 (24.39%) Microsoft Office
2 34 (20.73%) Microsoft Excel
3 3 (1.83%) MS Visio
4 1 (0.61%) Spreadsheet
Business Applications
1 3 (1.83%) Oracle Assets
1 3 (1.83%) Oracle EBS R12
1 3 (1.83%) Oracle ERP
1 3 (1.83%) Oracle Financials
1 3 (1.83%) Oracle General Ledger
1 3 (1.83%) Oracle Internet Expenses
1 3 (1.83%) Oracle Payables
1 3 (1.83%) Oracle Receivables
1 3 (1.83%) Oracle Subledger Accounting
2 2 (1.22%) Dynamics CRM
Cloud Services
1 13 (7.93%) Microsoft Azure
1 13 (7.93%) Office 365
2 8 (4.88%) Amazon AWS
3 7 (4.27%) IaaS
4 5 (3.05%) SaaS
5 4 (2.44%) Dynamics 365
5 4 (2.44%) Google Cloud Platform
6 3 (1.83%) PaaS
7 2 (1.22%) AWS CloudFormation
8 1 (0.61%) Azure Active Directory
8 1 (0.61%) OneDrive
Communications & Networking
1 24 (14.63%) DHCP
1 24 (14.63%) DNS
2 14 (8.54%) TCP/IP
3 9 (5.49%) SAN
4 8 (4.88%) LAN
5 7 (4.27%) HTTP
5 7 (4.27%) Internet
5 7 (4.27%) WAN
6 5 (3.05%) FTP
6 5 (3.05%) HTTPS
6 5 (3.05%) ICMP
6 5 (3.05%) Intranet
6 5 (3.05%) SMTP
6 5 (3.05%) SNMP
7 4 (2.44%) Remote Desktop
7 4 (2.44%) VPN
7 4 (2.44%) Wireless
8 3 (1.83%) Unified Communications
9 2 (1.22%) Firewall
9 2 (1.22%) Skype
Database & Business Intelligence
1 15 (9.15%) SQL Server
2 7 (4.27%) Oracle BI EE
3 6 (3.66%) BusinessObjects
3 6 (3.66%) RDBMS
3 6 (3.66%) Relational Database
4 4 (2.44%) Data Warehouse
4 4 (2.44%) Enterprise Data Warehouse
4 4 (2.44%) Oracle ODI
4 4 (2.44%) QlikView
5 3 (1.83%) Amazon RDS
5 3 (1.83%) Microsoft Analysis Services
5 3 (1.83%) Oracle Discoverer
5 3 (1.83%) PerformancePoint
5 3 (1.83%) PowerPivot
5 3 (1.83%) SAP Data Services
5 3 (1.83%) SQL Server Analysis Services
5 3 (1.83%) SQL Server Integration Services
5 3 (1.83%) SQL Server Reporting Services
6 2 (1.22%) SQL Server 2012
Development Applications
1 4 (2.44%) Visual Studio
2 2 (1.22%) Git (software)
2 2 (1.22%) SQL Server Management Studio (SSMS)
2 2 (1.22%) Team Foundation Server
2 2 (1.22%) Visual Studio Tools for Office
General
1 49 (29.88%) Finance
2 15 (9.15%) Billing
3 12 (7.32%) Electronics
4 11 (6.71%) Retail
5 10 (6.10%) Back Office
6 9 (5.49%) Military
7 5 (3.05%) Telecoms
8 2 (1.22%) Automotive
8 2 (1.22%) Legal
8 2 (1.22%) Marketing
9 1 (0.61%) Banking
9 1 (0.61%) Law
9 1 (0.61%) Local Government
9 1 (0.61%) Manufacturing
Job Titles
1 34 (20.73%) Analyst
2 21 (12.80%) Incident Manager
3 20 (12.20%) Service Analyst
4 18 (10.98%) Service Desk Analyst
5 15 (9.15%) Support Engineer
6 12 (7.32%) 2nd Line Support
7 10 (6.10%) Infrastructure Engineer
7 10 (6.10%) Support Analyst
8 9 (5.49%) Applications Support
8 9 (5.49%) Team Leader
9 7 (4.27%) Applications Engineer
9 7 (4.27%) Applications Support Engineer
9 7 (4.27%) Service Desk Team Leader
10 6 (3.66%) IT Support
11 5 (3.05%) 3rd Line Support
11 5 (3.05%) Infrastructure Manager
11 5 (3.05%) IT Engineer
11 5 (3.05%) Security Specialist
11 5 (3.05%) Wintel Engineer
11 5 (3.05%) Wintel Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 11 (6.71%) Web Services
2 6 (3.66%) JSON
2 6 (3.66%) XML
3 4 (2.44%) EJB
3 4 (2.44%) RESTful
3 4 (2.44%) Spring
3 4 (2.44%) Struts
4 3 (1.83%) MDX
5 2 (1.22%) .NET
5 2 (1.22%) ASP.NET
5 2 (1.22%) Elastic Stack
5 2 (1.22%) Lucene
5 2 (1.22%) SOAP
5 2 (1.22%) WSDL
Miscellaneous
1 51 (31.10%) Management Information System
2 32 (19.51%) Analytical Skills
3 17 (10.37%) Self-Motivation
4 11 (6.71%) e-Learning
5 10 (6.10%) Data Centre
6 6 (3.66%) Clustering
7 5 (3.05%) Enterprise Software
7 5 (3.05%) Replication
8 4 (2.44%) Driving Licence
8 4 (2.44%) NHS
9 3 (1.83%) HP Storage
10 2 (1.22%) PKI
10 2 (1.22%) Robotics
11 1 (0.61%) Analytical Mindset
11 1 (0.61%) Computer Science
Operating Systems
1 51 (31.10%) Windows
2 29 (17.68%) Windows Server
3 21 (12.80%) Windows Server 2012
4 17 (10.37%) Windows Server 2008
5 12 (7.32%) Windows Server 2003
6 10 (6.10%) Unix
7 8 (4.88%) Linux
8 2 (1.22%) Red Hat Enterprise Linux
9 1 (0.61%) Windows 10
9 1 (0.61%) Windows 2000
9 1 (0.61%) Windows 7
9 1 (0.61%) Windows 8
9 1 (0.61%) Windows XP
Processes & Methodologies
1 76 (46.34%) ITIL
2 55 (33.54%) Problem-Solving
3 54 (32.93%) Problem Management
4 43 (26.22%) Incident Management
5 38 (23.17%) Disaster Recovery
6 33 (20.12%) Service Management
7 31 (18.90%) ITSM
8 29 (17.68%) Process Improvement
9 27 (16.46%) Root Cause Analysis
9 27 (16.46%) Service Delivery
10 23 (14.02%) Coaching
10 23 (14.02%) Logistics
10 23 (14.02%) Mathematics
11 19 (11.59%) Time Management
12 17 (10.37%) Workflow
13 14 (8.54%) Capacity Planning
13 14 (8.54%) Change Management
14 11 (6.71%) Patch Management
14 11 (6.71%) Project Management
14 11 (6.71%) Risk Management
Programming Languages
1 21 (12.80%) C
1 21 (12.80%) SQL
2 4 (2.44%) C++
2 4 (2.44%) Java
2 4 (2.44%) JavaScript
3 3 (1.83%) Data Analysis Expressions (DAX)
3 3 (1.83%) PL/SQL
3 3 (1.83%) PowerShell
3 3 (1.83%) VBA
4 2 (1.22%) C#
4 2 (1.22%) Python
4 2 (1.22%) Shell Script
4 2 (1.22%) T-SQL
Qualifications
1 14 (8.54%) ITIL Certification
1 14 (8.54%) Microsoft Certification
2 13 (7.93%) SC Cleared
2 13 (7.93%) Security Cleared
3 12 (7.32%) ITIL Foundation Certificate
4 11 (6.71%) A+ Certification
4 11 (6.71%) MCDST
5 5 (3.05%) Cisco Certification
6 4 (2.44%) PMI Certification
6 4 (2.44%) PMP
7 3 (1.83%) CCNA
8 2 (1.22%) Degree
9 1 (0.61%) MCSE
Quality Assurance & Compliance
1 12 (7.32%) ISO/IEC 27001
2 11 (6.71%) QA
3 5 (3.05%) Data Quality
3 5 (3.05%) PCI DSS
4 4 (2.44%) GCP
4 4 (2.44%) ISO/IEC 20000
5 3 (1.83%) Cyber Essentials
5 3 (1.83%) Sarbanes-Oxley
6 2 (1.22%) ISO 14001
6 2 (1.22%) ISO 9001
System Software
1 33 (20.12%) Active Directory
2 13 (7.93%) VMware Infrastructure
3 11 (6.71%) XenApp
4 9 (5.49%) Hyper-V
5 5 (3.05%) Firmware
6 4 (2.44%) vSphere
7 3 (1.83%) XenDesktop
7 3 (1.83%) XenServer
8 2 (1.22%) Docker
8 2 (1.22%) Virtual Machines
9 1 (0.61%) VMware ESXi
Systems Management
1 14 (8.54%) SCCM
2 10 (6.10%) Single Sign-On
3 5 (3.05%) NetBackup
4 3 (1.83%) Backup Exec
4 3 (1.83%) Microsoft Data Protection Manager
4 3 (1.83%) SCOM
4 3 (1.83%) ServiceCenter
5 2 (1.22%) Opscode Chef
5 2 (1.22%) Puppet
Vendors
1 48 (29.27%) Microsoft
2 25 (15.24%) Xerox
3 20 (12.20%) Cisco
4 19 (11.59%) Dell
5 17 (10.37%) VMware
6 10 (6.10%) Apple
7 9 (5.49%) Citrix
7 9 (5.49%) HP
7 9 (5.49%) Oracle
8 5 (3.05%) Symantec
9 4 (2.44%) Blue Prism
9 4 (2.44%) Google
9 4 (2.44%) UiPath
10 3 (1.83%) Canon
10 3 (1.83%) CommVault
10 3 (1.83%) IBM
10 3 (1.83%) Nintex
10 3 (1.83%) SAP
10 3 (1.83%) SolarWinds
10 3 (1.83%) Veeam