Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > West Yorkshire
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 108 95 98
Rank change year-on-year -13 +3 -35
Permanent jobs citing SLA 159 212 260
As % of all permanent IT jobs advertised in West Yorkshire 2.39% 2.94% 2.91%
As % of the Quality Assurance & Compliance category 22.39% 22.43% 23.28%
Number of salaries quoted 141 205 218
West Yorkshire median annual salary £32,500 £30,000 £33,500
Median salary % change year-on-year +8.33% -10.45% +8.06%
10th Percentile £20,000 £19,125 £20,375
90th Percentile £57,500 £45,000 £51,850
Yorkshire median annual salary £31,750 £27,000 £33,000
% change year-on-year +17.59% -18.18% +4.76%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 710 945 1,117
As % of all permanent IT jobs advertised in West Yorkshire 10.67% 13.09% 12.52%
Number of salaries quoted 594 802 855
West Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +9.59%
10th Percentile £25,000 £22,750 £23,750
90th Percentile £60,000 £62,000 £58,750
Yorkshire median annual salary £41,250 £37,500 £37,500
% change year-on-year +10.00% - +7.14%

SLA
Job Vacancy Trend in West Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for SLA in West Yorkshire

SLA
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Yorkshire.

Salary trend for SLA in West Yorkshire

SLA
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing SLA in West Yorkshire over the 6 months to 22 January 2018.

Salary histogram for SLA in West Yorkshire

SLA
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Yorkshire region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -5 104 £32,500 +30.00% 15
Bradford +9 20 £31,250 -30.56% 2
Wakefield -12 16 £25,000 -28.57% 1
Huddersfield -12 7 £19,500 -22.00% 1
Halifax +19 5 £35,000 -6.67% 1
Wetherby +9 1 £29,500 -6.35%
Batley - 1 - -
Brighouse - 1 - - 1
Knottingley - 1 - -
Liversedge - 1 £23,500 - 1
SLA
Yorkshire

For the 6 months to 22 January 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for SLA.

1 61 (38.36%) ITIL
2 54 (33.96%) Windows
3 46 (28.93%) Microsoft
4 43 (27.04%) Active Directory
5 37 (23.27%) Service Delivery
6 35 (22.01%) Windows Server
7 29 (18.24%) Windows Server 2012
8 28 (17.61%) Xerox
9 27 (16.98%) Dell
10 26 (16.35%) DNS
11 25 (15.72%) Incident Management
12 24 (15.09%) Service Management
12 24 (15.09%) DHCP
12 24 (15.09%) Cisco
13 23 (14.47%) SQL Server
13 23 (14.47%) Continuous Improvement
14 21 (13.21%) Disaster Recovery
15 20 (12.58%) Microsoft Office
15 20 (12.58%) Office 365
15 20 (12.58%) Coaching
16 19 (11.95%) HP
16 19 (11.95%) SCCM
16 19 (11.95%) VMware
17 17 (10.69%) Finance
17 17 (10.69%) SharePoint
17 17 (10.69%) Apple
18 16 (10.06%) Windows Server 2003
19 15 (9.43%) Migration
19 15 (9.43%) Linux
19 15 (9.43%) Military

SLA
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.69%) SharePoint
2 11 (6.92%) Skype for Business
3 10 (6.29%) IIS
4 7 (4.40%) MS Exchange
5 3 (1.89%) Exchange Server 2010
6 1 (0.63%) Apache
6 1 (0.63%) CMS
6 1 (0.63%) Exchange Server 2003
6 1 (0.63%) SAS
6 1 (0.63%) Tomcat
Applications
1 20 (12.58%) Microsoft Office
2 9 (5.66%) Microsoft Excel
3 5 (3.14%) Microsoft Project
Business Applications
1 2 (1.26%) Dynamics CRM
2 1 (0.63%) Oracle ERP
2 1 (0.63%) SAP ERP
Cloud Services
1 20 (12.58%) Office 365
2 11 (6.92%) Microsoft Azure
3 4 (2.52%) OneDrive
4 1 (0.63%) Amazon AWS
4 1 (0.63%) AWS CloudFormation
4 1 (0.63%) Cloud Computing
4 1 (0.63%) SaaS
Communications & Networking
1 26 (16.35%) DNS
2 24 (15.09%) DHCP
3 14 (8.81%) LAN
4 13 (8.18%) Firewall
5 11 (6.92%) SAN
5 11 (6.92%) WAN
6 10 (6.29%) TCP/IP
7 9 (5.66%) VoIP
8 6 (3.77%) MPLS
9 5 (3.14%) Skype
9 5 (3.14%) VPN
10 4 (2.52%) ISDN
10 4 (2.52%) Remote Desktop
11 3 (1.89%) Asterisk PBX
11 3 (1.89%) Cisco ASA
11 3 (1.89%) IP Telephony
12 2 (1.26%) Junos
12 2 (1.26%) Network Security
12 2 (1.26%) SSL
13 1 (0.63%) HTTP
Database & Business Intelligence
1 23 (14.47%) SQL Server
2 8 (5.03%) Amazon RDS
3 5 (3.14%) SQL Server 2012
4 4 (2.52%) Oracle Database
4 4 (2.52%) Oracle Reports
5 3 (1.89%) Data Warehouse
5 3 (1.89%) SQL Server 2008
5 3 (1.89%) SQL Server Integration Services
6 2 (1.26%) Big Data
6 2 (1.26%) Hadoop
6 2 (1.26%) SQL Server Analysis Services
6 2 (1.26%) SQL Server Reporting Services
7 1 (0.63%) MySQL
7 1 (0.63%) Oracle BI EE
7 1 (0.63%) Oracle BI Publisher
7 1 (0.63%) Oracle Database 11g
7 1 (0.63%) RDBMS
7 1 (0.63%) Relational Database
7 1 (0.63%) SAS Enterprise Guide
7 1 (0.63%) Star Schema
Development Applications
1 1 (0.63%) JIRA
General
1 17 (10.69%) Finance
2 15 (9.43%) Military
3 14 (8.81%) Electronics
4 10 (6.29%) Legal
5 8 (5.03%) Billing
5 8 (5.03%) Telecoms
6 7 (4.40%) Retail
7 4 (2.52%) Back Office
7 4 (2.52%) Marketing
8 2 (1.26%) Banking
8 2 (1.26%) Local Government
9 1 (0.63%) Manufacturing
Job Titles
1 39 (24.53%) Analyst
2 25 (15.72%) Support Analyst
3 14 (8.81%) IT Support
4 13 (8.18%) Infrastructure Engineer
5 12 (7.55%) 2nd Line Support
6 11 (6.92%) Account Manager
6 11 (6.92%) IT Analyst
6 11 (6.92%) Operations Manager
7 10 (6.29%) IT Engineer
7 10 (6.29%) Support Engineer
8 9 (5.66%) Architect
8 9 (5.66%) Service Analyst
8 9 (5.66%) Service Desk Analyst
8 9 (5.66%) Service Manager
8 9 (5.66%) Systems Support Analyst
9 8 (5.03%) Systems Analyst
10 7 (4.40%) Integration Architect
10 7 (4.40%) IT Manager
10 7 (4.40%) Senior Systems Analyst
10 7 (4.40%) Systems Support
Libraries, Frameworks & Software Standards
1 2 (1.26%) Web Services
2 1 (0.63%) CSS
2 1 (0.63%) HTML
2 1 (0.63%) JSON
2 1 (0.63%) XML
Miscellaneous
1 13 (8.18%) Clustering
2 10 (6.29%) Analytical Skills
2 10 (6.29%) Management Information System
3 8 (5.03%) Data Centre
4 5 (3.14%) Driving Licence
4 5 (3.14%) PKI
5 4 (2.52%) e-Learning
6 2 (1.26%) Data Structures
6 2 (1.26%) FMCG
6 2 (1.26%) Replication
7 1 (0.63%) Digital Signage
7 1 (0.63%) iPad
7 1 (0.63%) NHS
7 1 (0.63%) Robotics
7 1 (0.63%) Video Conferencing
7 1 (0.63%) Video\Live Streaming
7 1 (0.63%) Virtual Team
Operating Systems
1 54 (33.96%) Windows
2 35 (22.01%) Windows Server
3 29 (18.24%) Windows Server 2012
4 16 (10.06%) Windows Server 2003
5 15 (9.43%) Linux
6 14 (8.81%) Unix
6 14 (8.81%) Windows 7
6 14 (8.81%) Windows Server 2008
7 7 (4.40%) Windows 10
8 6 (3.77%) Mac OS
9 3 (1.89%) Solaris
9 3 (1.89%) Windows XP
10 2 (1.26%) Windows 8
10 2 (1.26%) Windows Vista
11 1 (0.63%) CentOS
11 1 (0.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 61 (38.36%) ITIL
2 37 (23.27%) Service Delivery
3 25 (15.72%) Incident Management
4 24 (15.09%) Service Management
5 23 (14.47%) Continuous Improvement
6 21 (13.21%) Disaster Recovery
7 20 (12.58%) Coaching
8 15 (9.43%) Migration
9 14 (8.81%) Collaborative Working
10 13 (8.18%) Project Management
11 11 (6.92%) Analytics
12 10 (6.29%) Business Intelligence
12 10 (6.29%) Campaign Management
12 10 (6.29%) Change Management
12 10 (6.29%) Workflow
13 9 (5.66%) Patch Management
13 9 (5.66%) PRINCE2
14 8 (5.03%) Change Control
14 8 (5.03%) Escalation Management
14 8 (5.03%) Line Management
Programming Languages
1 10 (6.29%) SQL
2 5 (3.14%) C
3 3 (1.89%) PowerShell
4 1 (0.63%) Java
4 1 (0.63%) PL/SQL
4 1 (0.63%) Python
4 1 (0.63%) Shell Script
Qualifications
1 13 (8.18%) Microsoft Certification
2 11 (6.92%) SC Cleared
2 11 (6.92%) Security Cleared
3 10 (6.29%) ITIL Certification
4 5 (3.14%) CCNA
4 5 (3.14%) Cisco Certification
4 5 (3.14%) MCSA
5 4 (2.52%) A+ Certification
5 4 (2.52%) HND
5 4 (2.52%) MCDST
6 2 (1.26%) CCSA
6 2 (1.26%) JNCIA
7 1 (0.63%) ITIL Foundation Certificate
7 1 (0.63%) JNCIS
7 1 (0.63%) MCSE
7 1 (0.63%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (5.03%) ISO 9001
2 6 (3.77%) ISO 14001
3 4 (2.52%) ISO/IEC 27001
3 4 (2.52%) NEBOSH
3 4 (2.52%) PMO
4 3 (1.89%) PCI DSS
5 2 (1.26%) QA
6 1 (0.63%) Data Quality
System Software
1 43 (27.04%) Active Directory
2 13 (8.18%) Hyper-V
3 12 (7.55%) VMware Infrastructure
4 9 (5.66%) Virtual Servers
4 9 (5.66%) XenApp
4 9 (5.66%) XenDesktop
4 9 (5.66%) XenServer
5 4 (2.52%) Microsoft Virtual Server
5 4 (2.52%) Virtual Machines
6 3 (1.89%) OpenSIPS
6 3 (1.89%) vSphere
7 2 (1.26%) Terminal Server
8 1 (0.63%) Terminal Services
Systems Management
1 19 (11.95%) SCCM
2 10 (6.29%) ServiceCenter
3 9 (5.66%) Backup Exec
3 9 (5.66%) Microsoft Data Protection Manager
3 9 (5.66%) SCOM
4 6 (3.77%) Puppet
5 3 (1.89%) Ansible
5 3 (1.89%) Nagios
5 3 (1.89%) Red Hat Satellite
5 3 (1.89%) vCenter Server
6 1 (0.63%) AirWatch
6 1 (0.63%) DameWare
6 1 (0.63%) LiteSpeed
6 1 (0.63%) Microsoft Intune
6 1 (0.63%) WSUS
Vendors
1 46 (28.93%) Microsoft
2 28 (17.61%) Xerox
3 27 (16.98%) Dell
4 24 (15.09%) Cisco
5 19 (11.95%) HP
5 19 (11.95%) VMware
6 17 (10.69%) Apple
7 9 (5.66%) CommVault
7 9 (5.66%) Veeam
8 8 (5.03%) Citrix
9 7 (4.40%) Red Hat
10 6 (3.77%) Oracle
11 5 (3.14%) Avaya
12 4 (2.52%) Huawei
13 3 (1.89%) Canon
13 3 (1.89%) CheckPoint
13 3 (1.89%) Dynatrace
13 3 (1.89%) F5
14 2 (1.26%) Palo Alto
14 2 (1.26%) Remedy