Period
to 11 August 2020

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 11 August 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > West Yorkshire
6 months to
11 Aug 2020
Same period 2019 Same period 2018
Rank 77 108 98
Rank change year-on-year +31 -10 +37
Permanent jobs citing SLA 55 109 181
As % of all permanent jobs advertised in West Yorkshire 2.60% 2.45% 2.87%
As % of the Quality Assurance & Compliance category 23.50% 23.39% 20.45%
Number of salaries quoted 55 78 157
Median annual salary £50,000 £27,250 £35,000
Median salary % change year-on-year +83.49% -22.14% +16.67%
10th Percentile £25,258 £16,750 £18,000
90th Percentile £72,500 £55,000 £53,750
Yorkshire median annual salary £39,292 £46,500 £33,000
% change year-on-year -15.50% +40.91% +10.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 234 466 885
As % of all permanent IT jobs advertised in West Yorkshire 11.07% 10.45% 14.05%
Number of salaries quoted 186 371 725
Median annual salary £50,000 £42,500 £42,500
Median salary % change year-on-year +17.65% - +2.41%
10th Percentile £28,500 £24,750 £25,000
90th Percentile £70,000 £63,750 £62,000
Yorkshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

SLA
Job Vacancy Trend in West Yorkshire

Job postings citing SLA as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for SLA in West Yorkshire

SLA
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing SLA in West Yorkshire.

Salary trend for SLA in West Yorkshire

SLA
Salary Histogram in West Yorkshire

Salary distribution for jobs citing SLA in West Yorkshire over the 6 months to 11 August 2020.

Salary histogram for SLA in West Yorkshire

SLA
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Yorkshire region over the 6 months to 11 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +39 40 £65,000 +116.67% 5
Bradford +14 7 £29,000 -10.08% 1
Wetherby - 4 £27,500 - 2
Ossett - 2 £20,000 -
Halifax - 1 £50,000 -
SLA
Yorkshire

For the 6 months to 11 August 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region with a requirement for SLA.

1 19 (34.55%) ITIL
2 17 (30.91%) AWS
3 14 (25.45%) C#
3 14 (25.45%) .NET
3 14 (25.45%) Windows
4 13 (23.64%) Data Centre
5 12 (21.82%) Amazon CloudWatch
5 12 (21.82%) Grafana
5 12 (21.82%) RabbitMQ
5 12 (21.82%) Amazon SQS
5 12 (21.82%) Splunk
5 12 (21.82%) Octopus Deploy
5 12 (21.82%) MVC
5 12 (21.82%) TeamCity
5 12 (21.82%) ISO/IEC 27001
5 12 (21.82%) .NET Framework
6 11 (20.00%) Finance
6 11 (20.00%) Service Management
6 11 (20.00%) Microsoft
7 10 (18.18%) SQL
7 10 (18.18%) Windows Server
7 10 (18.18%) Problem-Solving
8 9 (16.36%) Windows Server 2016
8 9 (16.36%) Change Management
9 8 (14.55%) ITSM
9 8 (14.55%) Active Directory
9 8 (14.55%) SC Cleared
9 8 (14.55%) Security Cleared
9 8 (14.55%) Analytical Skills
9 8 (14.55%) Mentoring

SLA
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.27%) SharePoint
2 2 (3.64%) Anypoint
2 2 (3.64%) Skype for Business
2 2 (3.64%) Umbraco
Applications
1 3 (5.45%) Microsoft Excel
Business Applications
1 2 (3.64%) Salesforce.com CRM
Cloud Services
1 17 (30.91%) AWS
2 12 (21.82%) Amazon CloudWatch
2 12 (21.82%) Amazon SQS
3 6 (10.91%) Azure
4 3 (5.45%) GCP
4 3 (5.45%) IaaS
5 2 (3.64%) Force.com
5 2 (3.64%) SaaS
5 2 (3.64%) Salesforce Sales Cloud
5 2 (3.64%) Salesforce Service Cloud
6 1 (1.82%) Power Platform
Communications & Networking
1 7 (12.73%) LAN
1 7 (12.73%) WAN
2 4 (7.27%) SAN
3 3 (5.45%) Firewall
3 3 (5.45%) VPN
4 2 (3.64%) Skype
Database & Business Intelligence
1 3 (5.45%) SQL Server
1 3 (5.45%) SQL Server Integration Services
2 2 (3.64%) Big Data
2 2 (3.64%) MySQL
3 1 (1.82%) Power BI
3 1 (1.82%) Qlik Sense
3 1 (1.82%) QlikView
3 1 (1.82%) SQL Server Reporting Services
Development Applications
1 12 (21.82%) Octopus Deploy
1 12 (21.82%) TeamCity
2 2 (3.64%) Visual Studio
General
1 11 (20.00%) Finance
2 3 (5.45%) Housing Association
3 2 (3.64%) Marketing
4 1 (1.82%) German Language
4 1 (1.82%) Retail
Job Titles
1 19 (34.55%) Analyst
2 18 (32.73%) Support Analyst
3 7 (12.73%) Developer
4 6 (10.91%) Delivery Manager
5 4 (7.27%) .NET Developer
5 4 (7.27%) Analyst Developer
5 4 (7.27%) Developer Analyst
5 4 (7.27%) Infrastructure Delivery Manager
5 4 (7.27%) Infrastructure Manager
5 4 (7.27%) Infrastructure Operations Manager
5 4 (7.27%) IT Infrastructure Manager
5 4 (7.27%) IT Manager
5 4 (7.27%) IT Operations Manager
5 4 (7.27%) Operations Manager
5 4 (7.27%) Service Manager
5 4 (7.27%) SharePoint Specialist
5 4 (7.27%) Technical Support
6 3 (5.45%) Administrator
6 3 (5.45%) Technical Analyst
6 3 (5.45%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 14 (25.45%) .NET
2 12 (21.82%) .NET Framework
2 12 (21.82%) RabbitMQ
3 5 (9.09%) HTML
4 3 (5.45%) Middleware
4 3 (5.45%) XML
5 2 (3.64%) ASP.NET
5 2 (3.64%) JSON
5 2 (3.64%) SOAP
5 2 (3.64%) Visualforce
5 2 (3.64%) Web Services
Miscellaneous
1 13 (23.64%) Data Centre
2 8 (14.55%) Analytical Skills
3 6 (10.91%) Self-Motivation
4 4 (7.27%) Management Information System
4 4 (7.27%) Replication
5 3 (5.45%) Mainframe
6 2 (3.64%) Virtual Team
7 1 (1.82%) Security Operations Centre
Operating Systems
1 14 (25.45%) Windows
2 10 (18.18%) Windows Server
3 9 (16.36%) Windows Server 2016
4 5 (9.09%) Windows Server 2012
5 4 (7.27%) Windows Server 2019
6 3 (5.45%) Windows 10
Processes & Methodologies
1 19 (34.55%) ITIL
2 12 (21.82%) MVC
3 11 (20.00%) Service Management
4 10 (18.18%) Problem-Solving
5 9 (16.36%) Change Management
6 8 (14.55%) ITSM
6 8 (14.55%) Mentoring
7 7 (12.73%) Agile Software Development
7 7 (12.73%) Decision-Making
7 7 (12.73%) Incident Management
7 7 (12.73%) Project Management
7 7 (12.73%) Service Delivery
7 7 (12.73%) Stakeholder Management
8 6 (10.91%) Coaching
8 6 (10.91%) Continuous Improvement
8 6 (10.91%) Disaster Recovery
8 6 (10.91%) Problem Management
9 5 (9.09%) Data Management
9 5 (9.09%) Information Security
9 5 (9.09%) People Management
Programming Languages
1 14 (25.45%) C#
2 10 (18.18%) SQL
3 7 (12.73%) PowerShell
4 3 (5.45%) T-SQL
5 2 (3.64%) Apex Code
5 2 (3.64%) JavaScript
5 2 (3.64%) VB.NET
6 1 (1.82%) C
6 1 (1.82%) VB
Qualifications
1 8 (14.55%) SC Cleared
1 8 (14.55%) Security Cleared
2 7 (12.73%) Degree
2 7 (12.73%) ITIL Certification
3 4 (7.27%) Computer Science Degree
4 3 (5.45%) CCNA
4 3 (5.45%) CCNP
4 3 (5.45%) Cisco Certification
5 1 (1.82%) CREST Certified
Quality Assurance & Compliance
1 12 (21.82%) ISO/IEC 27001
2 5 (9.09%) PCI DSS
3 2 (3.64%) Data Quality
3 2 (3.64%) PA-DSS
4 1 (1.82%) ISO 9001
System Software
1 8 (14.55%) Active Directory
2 5 (9.09%) VMware Infrastructure
Systems Management
1 12 (21.82%) Grafana
2 3 (5.45%) SCCM
Vendors
1 12 (21.82%) Splunk
2 11 (20.00%) Microsoft
3 5 (9.09%) VMware
4 4 (7.27%) Nintex
5 3 (5.45%) Cisco
6 2 (3.64%) Canon
6 2 (3.64%) HP
6 2 (3.64%) MuleSoft
6 2 (3.64%) Pardot
6 2 (3.64%) Salesforce.com
6 2 (3.64%) Xerox
7 1 (1.82%) Citrix
7 1 (1.82%) ServiceNow