Period
to 10 December 2017

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 10 December 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Yorkshire > West Yorkshire
6 months to
10 Dec 2017
Same period 2016 Same period 2015
Rank 106 99 100
Rank change year-on-year -7 +1 -35
Permanent jobs citing SLA 172 206 262
As % of all permanent IT jobs advertised in West Yorkshire 2.55% 2.73% 2.86%
As % of the Quality Assurance & Compliance category 23.24% 20.40% 22.86%
Number of salaries quoted 149 195 206
West Yorkshire median annual salary £32,500 £32,500 £35,000
Median salary % change year-on-year - -7.14% +7.69%
10th Percentile £18,500 £19,125 £20,125
90th Percentile £54,000 £45,000 £55,000
Yorkshire median annual salary £32,500 £28,250 £35,000
% change year-on-year +15.04% -19.29% +7.69%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 740 1010 1146
As % of all permanent IT jobs advertised in West Yorkshire 10.98% 13.40% 12.52%
Number of salaries quoted 629 855 874
West Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% +11.11%
10th Percentile £25,000 £24,000 £24,075
90th Percentile £60,250 £63,322 £60,000
Yorkshire median annual salary £41,500 £40,000 £40,000
% change year-on-year +3.75% - +14.29%

SLA
Job Vacancy Trend in West Yorkshire

Job postings citing SLA as a percentage of all IT jobs advertised in West Yorkshire.

Job vacancy trend for SLA in West Yorkshire

SLA
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in West Yorkshire.

Salary trend for SLA in West Yorkshire

SLA
Salary Histogram in West Yorkshire

The salary distribution of IT jobs citing SLA in West Yorkshire over the 6 months to 10 December 2017.

Salary histogram for SLA in West Yorkshire

SLA
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Yorkshire region over the 6 months to 10 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -12 109 £34,000 +17.24% 9
Bradford +17 30 £30,000 -33.33% 1
Wakefield -2 18 £25,000 -33.33%
Halifax +19 5 £35,000 -6.67%
Wetherby +13 2 £29,500 -
Huddersfield -5 2 £18,000 -28.00%
Knottingley - 1 - -
Brighouse - 1 - -
Liversedge - 1 £23,500 -
Batley - 1 - -
SLA
Yorkshire

For the 6 months to 10 December 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for SLA.

1 65 (37.79%) ITIL
2 53 (30.81%) Windows
3 49 (28.49%) Microsoft
4 40 (23.26%) Service Delivery
5 39 (22.67%) Active Directory
6 33 (19.19%) SQL Server
7 31 (18.02%) Disaster Recovery
8 30 (17.44%) Windows Server
9 28 (16.28%) Xerox
10 27 (15.70%) Cisco
11 25 (14.53%) Finance
11 25 (14.53%) Incident Management
12 24 (13.95%) VMware
13 23 (13.37%) Microsoft Office
13 23 (13.37%) Continuous Improvement
14 21 (12.21%) Dell
14 21 (12.21%) Microsoft Certification
15 20 (11.63%) Service Management
16 19 (11.05%) SQL
16 19 (11.05%) DNS
17 18 (10.47%) Windows Server 2012
18 17 (9.88%) Office 365
18 17 (9.88%) DHCP
18 17 (9.88%) Military
19 16 (9.30%) Electronics
19 16 (9.30%) SharePoint
19 16 (9.30%) Linux
19 16 (9.30%) Apple
20 15 (8.72%) WAN
20 15 (8.72%) Firewall

SLA
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (9.30%) SharePoint
2 8 (4.65%) MS Exchange
3 7 (4.07%) IIS
3 7 (4.07%) Skype for Business
4 5 (2.91%) Exchange Server 2003
5 4 (2.33%) Exchange Server 2010
6 3 (1.74%) CMS
6 3 (1.74%) WebSphere
7 2 (1.16%) Apache
7 2 (1.16%) Tomcat
8 1 (0.58%) Office Communications Server
8 1 (0.58%) SAS
8 1 (0.58%) SharePoint 2010
8 1 (0.58%) SharePoint 2013
8 1 (0.58%) Umbraco
Applications
1 23 (13.37%) Microsoft Office
2 11 (6.40%) Microsoft Excel
3 5 (2.91%) Microsoft Project
Business Applications
1 6 (3.49%) Dynamics CRM
2 1 (0.58%) Oracle ERP
2 1 (0.58%) SAP ERP
Cloud Services
1 17 (9.88%) Office 365
2 8 (4.65%) Microsoft Azure
3 3 (1.74%) OneDrive
4 2 (1.16%) Amazon AWS
5 1 (0.58%) AWS CloudFormation
5 1 (0.58%) Cloud Computing
5 1 (0.58%) SaaS
Communications & Networking
1 19 (11.05%) DNS
2 17 (9.88%) DHCP
3 15 (8.72%) Firewall
3 15 (8.72%) WAN
4 14 (8.14%) LAN
5 13 (7.56%) TCP/IP
6 9 (5.23%) VoIP
6 9 (5.23%) VPN
7 8 (4.65%) SAN
8 6 (3.49%) MPLS
9 5 (2.91%) Cisco ASA
10 4 (2.33%) Network Security
10 4 (2.33%) Skype
11 3 (1.74%) BGP
11 3 (1.74%) EIGRP
11 3 (1.74%) IPsec
11 3 (1.74%) OSPF
11 3 (1.74%) Wireless
12 2 (1.16%) VLAN
12 2 (1.16%) WLAN
Database & Business Intelligence
1 33 (19.19%) SQL Server
2 7 (4.07%) Oracle Database
3 6 (3.49%) SQL Server 2008
3 6 (3.49%) SQL Server 2012
4 4 (2.33%) Amazon RDS
4 4 (2.33%) Oracle Database 11g
4 4 (2.33%) Oracle Reports
4 4 (2.33%) SQL Server Integration Services
5 3 (1.74%) Data Warehouse
5 3 (1.74%) Oracle9i Database
6 2 (1.16%) Big Data
6 2 (1.16%) Hadoop
6 2 (1.16%) Relational Database
6 2 (1.16%) SQL Server Analysis Services
6 2 (1.16%) SQL Server Reporting Services
7 1 (0.58%) MySQL
7 1 (0.58%) Oracle BI EE
7 1 (0.58%) Oracle BI Publisher
7 1 (0.58%) Oracle ODI
7 1 (0.58%) SAS Enterprise Guide
Development Applications
1 2 (1.16%) Visual Studio
2 1 (0.58%) Bitbucket
2 1 (0.58%) Git (software)
2 1 (0.58%) JIRA
2 1 (0.58%) Selenium
2 1 (0.58%) Team Foundation Server
General
1 25 (14.53%) Finance
2 17 (9.88%) Military
3 16 (9.30%) Electronics
4 10 (5.81%) Legal
5 8 (4.65%) Billing
6 7 (4.07%) Back Office
6 7 (4.07%) Retail
7 6 (3.49%) Marketing
7 6 (3.49%) Telecoms
8 2 (1.16%) Local Government
9 1 (0.58%) Automotive
9 1 (0.58%) Banking
Job Titles
1 37 (21.51%) Analyst
2 23 (13.37%) Support Analyst
3 14 (8.14%) 2nd Line Support
4 11 (6.40%) Account Manager
5 10 (5.81%) IT Manager
5 10 (5.81%) Support Engineer
6 9 (5.23%) Applications Support
6 9 (5.23%) Infrastructure Engineer
6 9 (5.23%) Operations Manager
6 9 (5.23%) Service Analyst
7 8 (4.65%) 3rd Line Support
7 8 (4.65%) Architect
7 8 (4.65%) DBA
7 8 (4.65%) ITIL Manager
7 8 (4.65%) Service Desk Analyst
7 8 (4.65%) Service Manager
7 8 (4.65%) Team Leader
8 7 (4.07%) IT Analyst
8 7 (4.07%) IT Engineer
8 7 (4.07%) IT Support
Libraries, Frameworks & Software Standards
1 4 (2.33%) CSS
1 4 (2.33%) HTML
1 4 (2.33%) Web Services
2 3 (1.74%) .NET
2 3 (1.74%) Oracle Fusion
3 2 (1.16%) .NET Framework
3 2 (1.16%) HTML5
3 2 (1.16%) jQuery
3 2 (1.16%) SOAP
3 2 (1.16%) XML
4 1 (0.58%) AngularJS
4 1 (0.58%) ASP.NET Web API
4 1 (0.58%) ASP.NET Web Forms
4 1 (0.58%) Backbone.js
4 1 (0.58%) CSS3
4 1 (0.58%) Entity Framework
4 1 (0.58%) OAuth2
4 1 (0.58%) Razor View Engine
4 1 (0.58%) React
4 1 (0.58%) REST
Miscellaneous
1 15 (8.72%) Management Information System
2 12 (6.98%) Analytical Skills
3 11 (6.40%) Data Centre
4 8 (4.65%) Clustering
5 6 (3.49%) e-Learning
6 5 (2.91%) PKI
7 2 (1.16%) Data Structures
8 1 (0.58%) Digital Signage
8 1 (0.58%) Driving Licence
8 1 (0.58%) Enterprise Software
8 1 (0.58%) iPad
8 1 (0.58%) Linux Command Line
8 1 (0.58%) Mobile App
8 1 (0.58%) NHS
8 1 (0.58%) Replication
8 1 (0.58%) Robotics
8 1 (0.58%) User Experience
8 1 (0.58%) Video Conferencing
8 1 (0.58%) Video\Live Streaming
8 1 (0.58%) Virtual Team
Operating Systems
1 53 (30.81%) Windows
2 30 (17.44%) Windows Server
3 18 (10.47%) Windows Server 2012
4 16 (9.30%) Linux
5 12 (6.98%) Unix
5 12 (6.98%) Windows Server 2008
6 10 (5.81%) Windows Server 2003
7 8 (4.65%) Windows 7
8 6 (3.49%) Mac OS
8 6 (3.49%) Solaris
8 6 (3.49%) Windows 10
9 5 (2.91%) Red Hat Enterprise Linux
10 4 (2.33%) Windows 8
11 2 (1.16%) Android
12 1 (0.58%) Apple iOS
12 1 (0.58%) CentOS
12 1 (0.58%) Ubuntu
12 1 (0.58%) Windows XP
Processes & Methodologies
1 65 (37.79%) ITIL
2 40 (23.26%) Service Delivery
3 31 (18.02%) Disaster Recovery
4 25 (14.53%) Incident Management
5 23 (13.37%) Continuous Improvement
6 20 (11.63%) Service Management
7 15 (8.72%) Coaching
8 14 (8.14%) Collaborative Working
8 14 (8.14%) Problem Management
8 14 (8.14%) Project Management
8 14 (8.14%) Root Cause Analysis
9 13 (7.56%) Change Management
10 12 (6.98%) Migration
10 12 (6.98%) Process Improvement
11 11 (6.40%) Analytics
12 10 (5.81%) Campaign Management
12 10 (5.81%) Line Management
12 10 (5.81%) Workflow
13 9 (5.23%) Change Control
13 9 (5.23%) Release Management
Programming Languages
1 19 (11.05%) SQL
2 7 (4.07%) C
2 7 (4.07%) PowerShell
3 3 (1.74%) C#
3 3 (1.74%) JavaScript
4 2 (1.16%) Java
4 2 (1.16%) T-SQL
5 1 (0.58%) PL/SQL
5 1 (0.58%) Python
5 1 (0.58%) Shell Script
5 1 (0.58%) XPath
5 1 (0.58%) XQuery
Qualifications
1 21 (12.21%) Microsoft Certification
2 13 (7.56%) SC Cleared
2 13 (7.56%) Security Cleared
3 8 (4.65%) ITIL Certification
4 7 (4.07%) CCNA
4 7 (4.07%) Cisco Certification
5 6 (3.49%) A+ Certification
5 6 (3.49%) MCDST
6 4 (2.33%) HND
6 4 (2.33%) MCSA
7 3 (1.74%) MCSE
8 2 (1.16%) CCSA
8 2 (1.16%) JNCIA
8 2 (1.16%) MCITP
8 2 (1.16%) MCP
9 1 (0.58%) CCNP
9 1 (0.58%) ITIL Foundation Certificate
9 1 (0.58%) JNCIS
Quality Assurance & Compliance
1 7 (4.07%) ISO 9001
2 6 (3.49%) ISO 14001
3 4 (2.33%) ISO/IEC 27001
3 4 (2.33%) NEBOSH
3 4 (2.33%) PMO
4 3 (1.74%) PCI DSS
System Software
1 39 (22.67%) Active Directory
2 13 (7.56%) VMware Infrastructure
3 10 (5.81%) Hyper-V
4 9 (5.23%) Virtual Servers
5 5 (2.91%) XenDesktop
6 4 (2.33%) Microsoft Virtual Server
6 4 (2.33%) Virtual Machines
6 4 (2.33%) XenApp
6 4 (2.33%) XenServer
7 3 (1.74%) Oracle RAC
7 3 (1.74%) Terminal Server
8 2 (1.16%) vSphere
9 1 (0.58%) OpenSIPS
9 1 (0.58%) Terminal Services
9 1 (0.58%) VMware ESXi
9 1 (0.58%) VMware Server
Systems Management
1 10 (5.81%) SCCM
2 7 (4.07%) LiteSpeed
3 6 (3.49%) Puppet
3 6 (3.49%) ServiceCenter
4 5 (2.91%) Microsoft Data Protection Manager
4 5 (2.91%) SCOM
5 4 (2.33%) Backup Exec
6 3 (1.74%) Ansible
6 3 (1.74%) Nagios
6 3 (1.74%) Red Hat Satellite
7 1 (0.58%) AirWatch
7 1 (0.58%) DameWare
7 1 (0.58%) Microsoft Intune
7 1 (0.58%) SmoothWall
7 1 (0.58%) vCenter Server
7 1 (0.58%) WSUS
Vendors
1 49 (28.49%) Microsoft
2 28 (16.28%) Xerox
3 27 (15.70%) Cisco
4 24 (13.95%) VMware
5 21 (12.21%) Dell
6 16 (9.30%) Apple
7 11 (6.40%) Oracle
7 11 (6.40%) Red Hat
8 10 (5.81%) HP
9 9 (5.23%) Citrix
10 6 (3.49%) Remedy
11 5 (2.91%) CommVault
11 5 (2.91%) Veeam
12 4 (2.33%) Avaya
13 3 (1.74%) CheckPoint
13 3 (1.74%) Dynatrace
14 2 (1.16%) Fortinet
14 2 (1.16%) Palo Alto
14 2 (1.16%) Peregrine
14 2 (1.16%) Salesforce.com