Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South West > Wiltshire
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 67 60 44
Rank change year-on-year -7 -16 +13
Permanent jobs citing CRM 54 58 103
As % of all permanent IT jobs advertised in Wiltshire 3.63% 3.56% 5.16%
As % of the Processes & Methodologies category 4.15% 4.22% 5.71%
Number of salaries quoted 38 49 104
Wiltshire median annual salary £36,500 £32,500 £47,500
Median salary % change year-on-year +12.31% -31.58% +18.75%
10th Percentile £26,250 £25,900 £27,100
90th Percentile £59,875 £63,000 £63,750
South West median annual salary £40,000 £40,000 £45,000
% change year-on-year - -11.11% +12.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Permanent vacancies with a requirement for process or methodology skills 1,300 1,375 1,803
As % of all permanent IT jobs advertised in Wiltshire 87.37% 84.41% 90.24%
Number of salaries quoted 1,089 1,190 1,607
Wiltshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £27,500 £25,750 £26,000
90th Percentile £61,250 £60,000 £61,250
South West median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% +3.90%

CRM
Job Vacancy Trend in Wiltshire

Job postings citing CRM as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for CRM in Wiltshire

CRM
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Wiltshire.

Salary trend for CRM in Wiltshire

CRM
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing CRM in Wiltshire over the 6 months to 17 January 2018.

Salary histogram for CRM in Wiltshire

CRM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Wiltshire region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +26 39 £40,000 +6.67% 4
Chippenham +17 7 £35,000 +12.90% 1
Salisbury -31 2 £31,000 +1.64%
CRM
South West

For the 6 months to 17 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for CRM.

1 22 (40.74%) Finance
2 17 (31.48%) Business Intelligence
3 16 (29.63%) SLA
3 16 (29.63%) ERP
4 15 (27.78%) Microsoft
5 13 (24.07%) Windows
5 13 (24.07%) Oracle
5 13 (24.07%) Oracle EBS
6 12 (22.22%) Telecoms
6 12 (22.22%) MCP
6 12 (22.22%) Oracle BI EE
6 12 (22.22%) Office 365
7 11 (20.37%) SQL
7 11 (20.37%) VMware
8 10 (18.52%) Middleware
9 9 (16.67%) Siebel
9 9 (16.67%) BPEL
10 8 (14.81%) Dynamics CRM
10 8 (14.81%) Data Security
10 8 (14.81%) Oracle ERP
10 8 (14.81%) HP
10 8 (14.81%) Dell
10 8 (14.81%) Windows Server 2012
10 8 (14.81%) Windows Server 2008
10 8 (14.81%) Oracle Fusion
10 8 (14.81%) Oracle EBS R12
10 8 (14.81%) Hyper-V
10 8 (14.81%) User Acceptance Testing
10 8 (14.81%) Windows Server
11 7 (12.96%) Technical Analysis

CRM
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.11%) Oracle SOA Suite
2 5 (9.26%) Oracle Workflow
3 3 (5.56%) CMS
3 3 (5.56%) Umbraco
4 2 (3.70%) BizTalk Server
4 2 (3.70%) Oracle 10gAS
4 2 (3.70%) SharePoint
5 1 (1.85%) Tuxedo
5 1 (1.85%) WebLogic
5 1 (1.85%) WebSphere
Applications
1 2 (3.70%) Microsoft Excel
2 1 (1.85%) Microsoft Office
Business Applications
1 13 (24.07%) Oracle EBS
2 8 (14.81%) Dynamics CRM
2 8 (14.81%) Oracle EBS R12
2 8 (14.81%) Oracle ERP
3 5 (9.26%) Dynamics NAV
3 5 (9.26%) NetSuite
3 5 (9.26%) Oracle Applications
4 3 (5.56%) Dynamics AX
5 1 (1.85%) BusinessWorks
5 1 (1.85%) Dynamics GP
5 1 (1.85%) Oracle 11i
5 1 (1.85%) SAP CRM
5 1 (1.85%) Siebel CRM
Cloud Services
1 12 (22.22%) Office 365
2 3 (5.56%) Dynamics 365
3 1 (1.85%) Microsoft Azure
Communications & Networking
1 4 (7.41%) ADSL
2 1 (1.85%) Internet
2 1 (1.85%) LDAP
Database & Business Intelligence
1 12 (22.22%) Oracle BI EE
2 7 (12.96%) SQL Server
3 5 (9.26%) Oracle Database
4 4 (7.41%) Data Warehouse
4 4 (7.41%) Oracle Database 10g
4 4 (7.41%) Oracle Reports
5 3 (5.56%) Oracle BI Publisher
5 3 (5.56%) Oracle Database 11g
5 3 (5.56%) Oracle Discoverer
5 3 (5.56%) SQL Server Integration Services
5 3 (5.56%) SQL Server Reporting Services
6 2 (3.70%) BusinessObjects
6 2 (3.70%) Crystal Reports
6 2 (3.70%) SQL Server 2000
6 2 (3.70%) SQL Server 2005
6 2 (3.70%) SQL Server 2008
6 2 (3.70%) SQL Server 2012
6 2 (3.70%) SQL Server 2014
6 2 (3.70%) SQL Server 2016
7 1 (1.85%) Essbase
Development Applications
1 4 (7.41%) JDeveloper
2 3 (5.56%) Oracle Forms
General
1 22 (40.74%) Finance
2 12 (22.22%) Telecoms
3 7 (12.96%) Retail
4 6 (11.11%) Marketing
5 5 (9.26%) Advertising
6 1 (1.85%) Billing
6 1 (1.85%) Manufacturing
Job Titles
1 13 (24.07%) Analyst
2 12 (22.22%) Support Engineer
3 8 (14.81%) 2nd Line Engineer
3 8 (14.81%) 2nd Line Support
3 8 (14.81%) 2nd Line Support Engineer
4 5 (9.26%) Administrator
4 5 (9.26%) Developer
5 4 (7.41%) 1st Line Engineer
5 4 (7.41%) 1st Line Support
5 4 (7.41%) 1st Line Support Engineer
5 4 (7.41%) DBA
5 4 (7.41%) HR Analyst
5 4 (7.41%) Oracle Analyst
5 4 (7.41%) Oracle HRMS Analyst
5 4 (7.41%) Oracle Payroll Analyst
5 4 (7.41%) Technical Analyst
6 3 (5.56%) CRM Manager
6 3 (5.56%) Customer Support Technician
6 3 (5.56%) Senior Analyst
6 3 (5.56%) Technical Customer Support
Libraries, Frameworks & Software Standards
1 10 (18.52%) Middleware
2 8 (14.81%) Oracle Fusion
3 3 (5.56%) CSS
3 3 (5.56%) CSS3
3 3 (5.56%) HTML
3 3 (5.56%) HTML5
3 3 (5.56%) J2EE
3 3 (5.56%) KnockoutJS
3 3 (5.56%) Sass
3 3 (5.56%) Twitter Bootstrap
4 2 (3.70%) .NET
4 2 (3.70%) ASP.NET
4 2 (3.70%) Visualforce
5 1 (1.85%) Mason
5 1 (1.85%) Rendezvous
5 1 (1.85%) TIBCO EMS
5 1 (1.85%) XSLT
Miscellaneous
1 3 (5.56%) Analytical Skills
1 3 (5.56%) Virtual Team
2 2 (3.70%) N-Tier
3 1 (1.85%) Data Protection Act
3 1 (1.85%) Social Media
3 1 (1.85%) Tandem
Operating Systems
1 13 (24.07%) Windows
2 8 (14.81%) Windows Server
2 8 (14.81%) Windows Server 2008
2 8 (14.81%) Windows Server 2012
3 5 (9.26%) Linux
4 4 (7.41%) Windows 10
4 4 (7.41%) Windows 7
4 4 (7.41%) Windows 8
5 1 (1.85%) Unix
Processes & Methodologies
1 17 (31.48%) Business Intelligence
2 16 (29.63%) ERP
3 9 (16.67%) BPEL
4 8 (14.81%) Data Security
4 8 (14.81%) User Acceptance Testing
5 7 (12.96%) Technical Analysis
6 6 (11.11%) SOA
6 6 (11.11%) Workflow
7 5 (9.26%) Project Management
8 4 (7.41%) ETL
8 4 (7.41%) Performance Management
8 4 (7.41%) PRINCE2
9 3 (5.56%) Analytics
9 3 (5.56%) Business Development
9 3 (5.56%) Continuous Improvement
9 3 (5.56%) Data Protection
9 3 (5.56%) Performance Optimisation
9 3 (5.56%) Performance Tuning
9 3 (5.56%) Personalization
9 3 (5.56%) Presales
Programming Languages
1 11 (20.37%) SQL
2 7 (12.96%) JavaScript
3 4 (7.41%) PL/SQL
3 4 (7.41%) Shell Script
4 3 (5.56%) Java
5 2 (3.70%) Apex Code
5 2 (3.70%) C#
6 1 (1.85%) XQuery
Qualifications
1 12 (22.22%) MCP
2 4 (7.41%) Degree
3 2 (3.70%) SC Cleared
3 2 (3.70%) Security Cleared
Quality Assurance & Compliance
1 16 (29.63%) SLA
2 4 (7.41%) QA
3 2 (3.70%) Data Quality
4 1 (1.85%) GDPR
4 1 (1.85%) PCI DSS
System Software
1 8 (14.81%) Hyper-V
2 3 (5.56%) VMware Infrastructure
3 1 (1.85%) Oracle RAC
3 1 (1.85%) Virtual Machines
Systems Management
1 2 (3.70%) Enterprise Manager Cloud Control
1 2 (3.70%) Oracle Enterprise Manager
2 1 (1.85%) TIBCO Hawk
Vendors
1 15 (27.78%) Microsoft
2 13 (24.07%) Oracle
3 11 (20.37%) VMware
4 9 (16.67%) Siebel
5 8 (14.81%) Dell
5 8 (14.81%) HP
6 7 (12.96%) Informatica
7 2 (3.70%) Salesforce.com
8 1 (1.85%) Capita
8 1 (1.85%) Hyperion
8 1 (1.85%) JD Edwards
8 1 (1.85%) SAP
8 1 (1.85%) TIBCO