Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
South West > Wiltshire
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 71 56 63
Rank change year-on-year -15 +7 +1
Contract jobs citing CRM 22 34 22
As % of all contract IT jobs advertised in Wiltshire 1.71% 2.55% 1.73%
As % of the Processes & Methodologies category 2.01% 2.96% 2.13%
Number of daily rates quoted 19 26 18
Wiltshire median daily rate £375 £438 £323
Median daily rate % change year-on-year -14.29% +35.66% -21.10%
10th Percentile £256 £388 £242
90th Percentile £546 £500 £440
South West median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 0 0 0
Wiltshire median hourly rate - - -
South West median hourly rate £17.25 £22.00 £10.00
% change year-on-year -21.59% +120.00% -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,092 1,149 1,033
As % of all contract IT jobs advertised in Wiltshire 85.05% 86.07% 81.27%
Number of daily rates quoted 726 743 710
Wiltshire median daily rate £438 £415 £380
Median daily rate % change year-on-year +5.42% +9.21% -5.00%
10th Percentile £300 £262 £256
90th Percentile £600 £575 £575
South West median daily rate £420 £400 £375
% change year-on-year +5.00% +6.67% -
Number of hourly rates quoted 37 28 25
Wiltshire median hourly rate £42.00 £37.50 £37.00
Median hourly rate % change year-on-year +12.00% +1.35% +76.19%
10th Percentile £16.60 £13.00 £18.05
90th Percentile £47.20 £44.35 £66.05
South West median hourly rate £41.00 £39.50 £37.50
% change year-on-year +3.80% +5.33% +3.59%

CRM
Job Vacancy Trend in Wiltshire

Job postings citing CRM as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for CRM in Wiltshire

CRM
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Wiltshire.

Contractor daily rate trend for CRM in Wiltshire

CRM
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing CRM in Wiltshire over the 6 months to 20 August 2018.

Contractor daily rate histogram for CRM in Wiltshire

CRM
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Wiltshire.

Contractor hourly rate trend for CRM in Wiltshire

CRM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Wiltshire region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -24 13 £450 +5.88% 5
CRM
South West

For the 6 months to 20 August 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for CRM.

1 8 (36.36%) SAP
1 8 (36.36%) Agile Software Development
2 6 (27.27%) Business Analysis
2 6 (27.27%) SAP CRM
2 6 (27.27%) Oracle
2 6 (27.27%) Oracle EBS
3 5 (22.73%) Finance
3 5 (22.73%) Retail
4 4 (18.18%) ERP
4 4 (18.18%) Functional Testing
4 4 (18.18%) Analytical Skills
5 3 (13.64%) Problem-Solving
5 3 (13.64%) Information Capture
5 3 (13.64%) User Stories
5 3 (13.64%) Stakeholder Management
5 3 (13.64%) SQL
5 3 (13.64%) Billing
5 3 (13.64%) JIRA
6 2 (9.09%) Siebel
6 2 (9.09%) SharePoint
6 2 (9.09%) Business Intelligence
6 2 (9.09%) ISEB
6 2 (9.09%) Middleware
6 2 (9.09%) Management Information System
6 2 (9.09%) ISTQB
6 2 (9.09%) Dynamics NAV
6 2 (9.09%) Test Automation
6 2 (9.09%) Oracle Fusion
6 2 (9.09%) Siebel CRM
6 2 (9.09%) Acceptance Criteria

CRM
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) SharePoint
2 1 (4.55%) Oracle SOA Suite
Applications
1 1 (4.55%) Microsoft Excel
1 1 (4.55%) Microsoft PowerPoint
1 1 (4.55%) Microsoft Project
1 1 (4.55%) MS Visio
Business Applications
1 6 (27.27%) Oracle EBS
1 6 (27.27%) SAP CRM
2 2 (9.09%) Dynamics NAV
2 2 (9.09%) Siebel CRM
3 1 (4.55%) Dynamics CRM
3 1 (4.55%) Oracle EBS R12
3 1 (4.55%) SAP IS-U
Database & Business Intelligence
1 1 (4.55%) Data Warehouse
1 1 (4.55%) MS Access
1 1 (4.55%) Oracle BI EE
1 1 (4.55%) Oracle BI Publisher
1 1 (4.55%) Oracle Database
1 1 (4.55%) Power BI
Development Applications
1 3 (13.64%) JIRA
2 1 (4.55%) JIRA Agile
2 1 (4.55%) Selenium
General
1 5 (22.73%) Finance
1 5 (22.73%) Retail
2 3 (13.64%) Billing
3 1 (4.55%) Front Office
3 1 (4.55%) Manufacturing
Job Titles
1 15 (68.18%) Analyst
2 9 (40.91%) Test Analyst
3 6 (27.27%) CRM Analyst
4 5 (22.73%) Business Analyst
5 4 (18.18%) SAP Analyst
5 4 (18.18%) SAP Test Analyst
6 2 (9.09%) Agile Business Analyst
6 2 (9.09%) ERP Manager
6 2 (9.09%) Project Manager
6 2 (9.09%) Technical Manager
6 2 (9.09%) Technical Project Manager
6 2 (9.09%) Test Automation Engineer
6 2 (9.09%) Test Engineer
7 1 (4.55%) IT Manager
7 1 (4.55%) Process Analyst
7 1 (4.55%) Programme Manager
7 1 (4.55%) Programme Planner
7 1 (4.55%) Project Planner
7 1 (4.55%) Siebel Project Manager
7 1 (4.55%) Systems Test Engineer
Libraries, Frameworks & Software Standards
1 2 (9.09%) Middleware
1 2 (9.09%) Oracle Fusion
2 1 (4.55%) .NET
Miscellaneous
1 4 (18.18%) Analytical Skills
2 2 (9.09%) Management Information System
3 1 (4.55%) IVR
3 1 (4.55%) Robotics
3 1 (4.55%) Self-Motivation
Processes & Methodologies
1 8 (36.36%) Agile Software Development
2 6 (27.27%) Business Analysis
3 4 (18.18%) ERP
3 4 (18.18%) Functional Testing
4 3 (13.64%) Information Capture
4 3 (13.64%) Problem-Solving
4 3 (13.64%) Stakeholder Management
4 3 (13.64%) User Stories
5 2 (9.09%) Acceptance Criteria
5 2 (9.09%) Business Intelligence
5 2 (9.09%) Defect Tracking
5 2 (9.09%) Test Automation
6 1 (4.55%) Analytics
6 1 (4.55%) Change Management
6 1 (4.55%) Data Analytics
6 1 (4.55%) Earned Value Management
6 1 (4.55%) E-Commerce
6 1 (4.55%) Migration
6 1 (4.55%) Project Management
6 1 (4.55%) Waterfall
Programming Languages
1 3 (13.64%) SQL
2 1 (4.55%) Java
2 1 (4.55%) VB
Qualifications
1 2 (9.09%) ISEB
1 2 (9.09%) ISTQB
2 1 (4.55%) CITP
2 1 (4.55%) Degree
Quality Assurance & Compliance
1 1 (4.55%) PMO
1 1 (4.55%) QA
Systems Management
1 1 (4.55%) HP Quality Center
Vendors
1 8 (36.36%) SAP
2 6 (27.27%) Oracle
3 2 (9.09%) Siebel
4 1 (4.55%) hybris
4 1 (4.55%) Microsoft
4 1 (4.55%) Tableau