Period
to 15 November 2018

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
South West > Wiltshire
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 97 34 71
Rank change year-on-year -63 +37 -22
Contract jobs citing CRM 18 60 22
As % of all contract IT jobs advertised in Wiltshire 1.04% 4.87% 1.69%
As % of the Processes & Methodologies category 1.20% 5.59% 2.02%
Number of daily rates quoted 15 49 17
Wiltshire median daily rate £450 £425 £350
Median daily rate % change year-on-year +5.88% +21.43% -22.22%
10th Percentile £305 £350 £239
90th Percentile £688 £550 £447
South West median daily rate £425 £425 £400
% change year-on-year - +6.25% -8.05%
Number of hourly rates quoted 0 0 0
Wiltshire median hourly rate - - -
South West median hourly rate £22.00 £22.00 -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,499 1,073 1,087
As % of all contract IT jobs advertised in Wiltshire 86.55% 87.16% 83.62%
Number of daily rates quoted 972 718 772
Wiltshire median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% +3.90%
10th Percentile £313 £288 £255
90th Percentile £625 £588 £575
South West median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 47 19 21
Wiltshire median hourly rate £42.00 £35.00 £37.00
Median hourly rate % change year-on-year +20.00% -5.41% +13.85%
10th Percentile £17.50 £13.00 £12.00
90th Percentile £47.50 £40.75 £47.50
South West median hourly rate £41.53 £35.00 £29.60
% change year-on-year +18.66% +18.24% -22.11%

CRM
Job Vacancy Trend in Wiltshire

Job postings citing CRM as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for CRM in Wiltshire

CRM
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Wiltshire.

Contractor daily rate trend for CRM in Wiltshire

CRM
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing CRM in Wiltshire over the 6 months to 15 November 2018.

Contractor daily rate histogram for CRM in Wiltshire

CRM
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Wiltshire.

Contractor hourly rate trend for CRM in Wiltshire

CRM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Wiltshire region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -41 11 £450 +5.88% 9
Chippenham +1 1 £425 - 2
CRM
South West

For the 6 months to 15 November 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for CRM.

1 8 (44.44%) Business Analysis
2 7 (38.89%) SAP
2 7 (38.89%) SAP CRM
3 6 (33.33%) Finance
3 6 (33.33%) Analytical Skills
3 6 (33.33%) Problem-Solving
3 6 (33.33%) Information Capture
4 5 (27.78%) Management Information System
4 5 (27.78%) Agile Software Development
4 5 (27.78%) Retail
5 4 (22.22%) Microsoft
5 4 (22.22%) Dynamics CRM
6 3 (16.67%) ISTQB
6 3 (16.67%) Data Protection
6 3 (16.67%) Functional Testing
6 3 (16.67%) ISEB
6 3 (16.67%) Billing
6 3 (16.67%) Information Security
6 3 (16.67%) Robotic Process Automation
6 3 (16.67%) Defect Tracking
7 2 (11.11%) Dynamics 365
7 2 (11.11%) ERP
7 2 (11.11%) IVR
7 2 (11.11%) Banking
7 2 (11.11%) Project Management
7 2 (11.11%) Process Improvement
7 2 (11.11%) WFM
7 2 (11.11%) Robotics
7 2 (11.11%) QA
7 2 (11.11%) User Acceptance Testing

CRM
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) NServiceBus
1 1 (5.56%) SharePoint
Business Applications
1 7 (38.89%) SAP CRM
2 4 (22.22%) Dynamics CRM
3 1 (5.56%) Salesforce.com CRM
Cloud Services
1 2 (11.11%) Dynamics 365
2 1 (5.56%) Microsoft Azure
2 1 (5.56%) Office 365
Communications & Networking
1 1 (5.56%) Internet
Development Applications
1 1 (5.56%) JIRA
1 1 (5.56%) JIRA Agile
General
1 6 (33.33%) Finance
2 5 (27.78%) Retail
3 3 (16.67%) Billing
4 2 (11.11%) Banking
4 2 (11.11%) Retail Banking
5 1 (5.56%) Advertising
5 1 (5.56%) Front Office
5 1 (5.56%) Marketing
Job Titles
1 13 (72.22%) Analyst
2 7 (38.89%) Business Analyst
3 5 (27.78%) CRM Analyst
4 4 (22.22%) Test Analyst
5 3 (16.67%) Automation Analyst
5 3 (16.67%) Process Analyst
6 2 (11.11%) Agile Test Analyst
6 2 (11.11%) Architect
6 2 (11.11%) CRM Architect
6 2 (11.11%) CRM Solutions Architect
6 2 (11.11%) Developer
6 2 (11.11%) Digital Architect
6 2 (11.11%) Digital Solutions Architect
6 2 (11.11%) SAP Analyst
6 2 (11.11%) Solutions Architect
7 1 (5.56%) CRM Developer
7 1 (5.56%) Manual Test Analyst
7 1 (5.56%) Marketing Analyst
7 1 (5.56%) SAP Functional Analyst
7 1 (5.56%) SAP Test Analyst
Libraries, Frameworks & Software Standards
1 1 (5.56%) HTML
Miscellaneous
1 6 (33.33%) Analytical Skills
2 5 (27.78%) Management Information System
3 2 (11.11%) IVR
3 2 (11.11%) Robotics
4 1 (5.56%) e-Learning
Processes & Methodologies
1 8 (44.44%) Business Analysis
2 6 (33.33%) Information Capture
2 6 (33.33%) Problem-Solving
3 5 (27.78%) Agile Software Development
4 3 (16.67%) Data Protection
4 3 (16.67%) Defect Tracking
4 3 (16.67%) Functional Testing
4 3 (16.67%) Information Security
4 3 (16.67%) Robotic Process Automation
5 2 (11.11%) ERP
5 2 (11.11%) Process Improvement
5 2 (11.11%) Project Management
5 2 (11.11%) User Acceptance Testing
5 2 (11.11%) WFM
6 1 (5.56%) Kanban
6 1 (5.56%) Scrum
6 1 (5.56%) SDLC
6 1 (5.56%) System Testing
6 1 (5.56%) Test Automation
6 1 (5.56%) Unit Testing
Programming Languages
1 1 (5.56%) C#
1 1 (5.56%) JavaScript
1 1 (5.56%) SQL
Qualifications
1 3 (16.67%) ISEB
1 3 (16.67%) ISTQB
Quality Assurance & Compliance
1 2 (11.11%) QA
Systems Management
1 1 (5.56%) HP Quality Center
Vendors
1 7 (38.89%) SAP
2 4 (22.22%) Microsoft
3 1 (5.56%) Salesforce.com