Period
to 20 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 March 2019 with a comparison to the same period in the previous 2 years.

Incident Management
South West > Wiltshire
6 months to
20 Mar 2019
Same period 2018 Same period 2017
Rank 73 46 92
Rank change year-on-year -27 +46 +26
Permanent jobs citing Incident Management 47 84 23
As % of all permanent IT jobs advertised in Wiltshire 2.79% 5.48% 1.50%
As % of the Processes & Methodologies category 3.05% 6.19% 1.67%
Number of salaries quoted 44 79 18
Wiltshire median annual salary £48,250 £42,500 £37,500
Median salary % change year-on-year +13.53% +13.33% +23.97%
10th Percentile £21,000 £33,000 £17,500
90th Percentile £57,500 £45,000 £45,188
South West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -3.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Permanent vacancies with a requirement for process or methodology skills 1,542 1,356 1,374
As % of all permanent IT jobs advertised in Wiltshire 91.57% 88.51% 89.80%
Number of salaries quoted 1,268 1,165 1,175
Wiltshire median annual salary £45,000 £44,000 £40,000
Median salary % change year-on-year +2.27% +10.00% -
10th Percentile £26,925 £27,875 £25,000
90th Percentile £68,750 £62,500 £62,500
South West median annual salary £45,000 £42,500 £41,000
% change year-on-year +5.88% +3.66% +2.50%

Incident Management
Job Vacancy Trend in Wiltshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Incident Management in Wiltshire

Incident Management
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Wiltshire.

Salary trend for Incident Management in Wiltshire

Incident Management
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing Incident Management in Wiltshire over the 6 months to 20 March 2019.

Salary histogram for Incident Management in Wiltshire

Incident Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wiltshire region over the 6 months to 20 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury -24 18 £46,250 +8.82%
Swindon -7 16 £43,000 +7.50% 3
Corsham - 4 £52,500 -
Chippenham -18 2 £23,000 -36.11% 1
Incident Management
South West

For the 6 months to 20 March 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region with a requirement for Incident Management.

1 24 (51.06%) Security Cleared
2 21 (44.68%) Root Cause Analysis
3 20 (42.55%) SC Cleared
4 19 (40.43%) ITIL
5 18 (38.30%) DV Cleared
6 17 (36.17%) SLA
6 17 (36.17%) Service Management
7 15 (31.91%) VMware
7 15 (31.91%) Microsoft
7 15 (31.91%) Process Improvement
8 14 (29.79%) Configuration Management
8 14 (29.79%) Risk Management
9 13 (27.66%) Quality Management
9 13 (27.66%) Change Management
9 13 (27.66%) ISTQB
9 13 (27.66%) User Acceptance Testing
9 13 (27.66%) Integration Testing
9 13 (27.66%) ISEB
9 13 (27.66%) Cisco
9 13 (27.66%) Manual Testing
9 13 (27.66%) VMware Infrastructure
9 13 (27.66%) Test Planning
9 13 (27.66%) Operational Acceptance Testing
9 13 (27.66%) System Integration Testing
10 12 (25.53%) Functional Testing
10 12 (25.53%) Non-Functional Testing
10 12 (25.53%) OpenUP
10 12 (25.53%) V-Model
10 12 (25.53%) Waterfall
10 12 (25.53%) RAD

Incident Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.77%) IBM Notes
1 6 (12.77%) SharePoint
2 3 (6.38%) Oracle Application Server
Applications
1 11 (23.40%) Microsoft Office
2 6 (12.77%) Acrobat
Business Applications
1 4 (8.51%) Endur
1 4 (8.51%) Remedy ITSM
Cloud Services
1 1 (2.13%) PaaS
Communications & Networking
1 11 (23.40%) LAN
1 11 (23.40%) WAN
2 10 (21.28%) BGP
2 10 (21.28%) Cisco IOS
2 10 (21.28%) EIGRP
2 10 (21.28%) NX-OS
2 10 (21.28%) Wireshark
3 9 (19.15%) Cisco Nexus
4 7 (14.89%) DNS
4 7 (14.89%) TCP/IP
5 6 (12.77%) Internet
6 4 (8.51%) DHCP
7 3 (6.38%) SAN
7 3 (6.38%) SMTP
8 2 (4.26%) Unified Communications
9 1 (2.13%) Firewall
9 1 (2.13%) Network Security
9 1 (2.13%) VoIP
Development Applications
1 9 (19.15%) VSS/SourceSafe
General
1 10 (21.28%) Finance
2 4 (8.51%) Billing
3 2 (4.26%) Telecoms
4 1 (2.13%) Advertising
4 1 (2.13%) Military
Job Titles
1 11 (23.40%) Network Engineer
2 9 (19.15%) Analyst
2 9 (19.15%) Support Engineer
3 8 (17.02%) Senior Analyst
3 8 (17.02%) Senior Test Analyst
3 8 (17.02%) Test Analyst
4 6 (12.77%) Deskside Engineer
4 6 (12.77%) Deskside Support
4 6 (12.77%) Deskside Support Engineer
4 6 (12.77%) Desktop Support
5 4 (8.51%) Applications Support
5 4 (8.51%) Endur Support
5 4 (8.51%) Lead Tester
5 4 (8.51%) Mobile Engineer
5 4 (8.51%) OpenLink Support
5 4 (8.51%) Technical Leader
5 4 (8.51%) Technical Tester
5 4 (8.51%) Tester
5 4 (8.51%) Unix Engineer
6 3 (6.38%) Applications Support Engineer
Miscellaneous
1 9 (19.15%) Management Information System
2 8 (17.02%) Data Centre
3 7 (14.89%) Driving Licence
3 7 (14.89%) Self-Motivation
4 3 (6.38%) Analytical Skills
5 1 (2.13%) CMDB
5 1 (2.13%) Smart Meter
Operating Systems
1 11 (23.40%) Linux
1 11 (23.40%) Windows
2 6 (12.77%) Windows 7
3 4 (8.51%) Red Hat Enterprise Linux
3 4 (8.51%) Solaris
3 4 (8.51%) Unix
3 4 (8.51%) Windows Server 2008
4 3 (6.38%) Windows Server 2012
5 1 (2.13%) Windows 10
5 1 (2.13%) Windows 2000
5 1 (2.13%) Windows 2000 Server
5 1 (2.13%) Windows 8
5 1 (2.13%) Windows Server
5 1 (2.13%) Windows Server 2003
5 1 (2.13%) Windows XP
Processes & Methodologies
1 21 (44.68%) Root Cause Analysis
2 19 (40.43%) ITIL
3 17 (36.17%) Service Management
4 15 (31.91%) Process Improvement
5 14 (29.79%) Configuration Management
5 14 (29.79%) Risk Management
6 13 (27.66%) Change Management
6 13 (27.66%) Integration Testing
6 13 (27.66%) Manual Testing
6 13 (27.66%) Operational Acceptance Testing
6 13 (27.66%) Quality Management
6 13 (27.66%) System Integration Testing
6 13 (27.66%) Test Planning
6 13 (27.66%) User Acceptance Testing
7 12 (25.53%) Functional Testing
7 12 (25.53%) Non-Functional Testing
7 12 (25.53%) OpenUP
7 12 (25.53%) Problem Management
7 12 (25.53%) Release Management
7 12 (25.53%) V-Model
Programming Languages
1 10 (21.28%) Python
2 6 (12.77%) Java
3 3 (6.38%) PowerShell
3 3 (6.38%) SQL
Qualifications
1 24 (51.06%) Security Cleared
2 20 (42.55%) SC Cleared
3 18 (38.30%) DV Cleared
4 13 (27.66%) ISEB
4 13 (27.66%) ISTQB
5 12 (25.53%) Cisco Certification
5 12 (25.53%) Microsoft Certification
6 11 (23.40%) CCNP
7 6 (12.77%) CEH
7 6 (12.77%) MCSA
7 6 (12.77%) MCSE
8 3 (6.38%) OCP
8 3 (6.38%) Oracle Certification
8 3 (6.38%) RHCE
9 1 (2.13%) CCNA
Quality Assurance & Compliance
1 17 (36.17%) SLA
2 1 (2.13%) QA
System Software
1 13 (27.66%) VMware Infrastructure
2 10 (21.28%) Active Directory
3 3 (6.38%) Hyper-V
3 3 (6.38%) Postfix
3 3 (6.38%) Virtual Machines
4 1 (2.13%) Microsoft Virtual Server
4 1 (2.13%) Virtual Servers
4 1 (2.13%) VMware ESXi
4 1 (2.13%) vSphere
4 1 (2.13%) XenApp
Systems Management
1 10 (21.28%) Cisco LMS
1 10 (21.28%) Opsview
2 9 (19.15%) Nagios
3 6 (12.77%) Norton AntiVirus
4 3 (6.38%) Microsoft Data Protection Manager
4 3 (6.38%) WSUS
5 1 (2.13%) Cisco CUCM
5 1 (2.13%) Cisco Prime
5 1 (2.13%) SCCM
Vendors
1 15 (31.91%) Microsoft
1 15 (31.91%) VMware
2 13 (27.66%) Cisco
3 6 (12.77%) Adobe
3 6 (12.77%) Lotus
3 6 (12.77%) McAfee
3 6 (12.77%) Symantec
4 5 (10.64%) Red Hat
4 5 (10.64%) Remedy
5 4 (8.51%) BMC
5 4 (8.51%) OpenLink
5 4 (8.51%) Oracle
6 3 (6.38%) HP
6 3 (6.38%) Infoblox
7 1 (2.13%) Citrix