Period
to 18 January 2020

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South West > Wiltshire
6 months to
18 Jan 2020
Same period 2019 Same period 2018
Rank 96 111 76
Rank change year-on-year +15 -35 -10
Contract jobs citing Incident Management 23 15 8
As % of all contract IT jobs advertised in Wiltshire 1.25% 0.81% 0.72%
As % of the Processes & Methodologies category 1.45% 0.94% 0.85%
Number of daily rates quoted 20 9 2
Wiltshire median daily rate £383 £425 £378
Median daily rate % change year-on-year -9.86% +12.58% +25.83%
10th Percentile £311 £354 £262
90th Percentile £589 £478 £471
South West median daily rate £383 £375 £345
% change year-on-year +2.15% +8.70% +15.00%
Number of hourly rates quoted 0 0 0
Wiltshire median hourly rate - - -
South West median hourly rate £17.44 £14.85 £13.21
% change year-on-year +17.46% +12.40% -19.94%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Contract vacancies with a requirement for process or methodology skills 1,590 1,599 944
As % of all contract IT jobs advertised in Wiltshire 86.70% 85.83% 84.97%
Number of daily rates quoted 1,066 1,040 660
Wiltshire median daily rate £463 £475 £425
Median daily rate % change year-on-year -2.63% +11.76% +6.25%
10th Percentile £312 £313 £294
90th Percentile £625 £651 £613
South West median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +6.67%
Number of hourly rates quoted 14 33 13
Wiltshire median hourly rate £44.51 £45.00 £27.50
Median hourly rate % change year-on-year -1.10% +63.64% -28.57%
10th Percentile £21.35 £35.00 £13.00
90th Percentile £51.38 £49.50 £38.75
South West median hourly rate £37.75 £40.00 £31.00
% change year-on-year -5.63% +29.03% -13.89%

Incident Management
Job Vacancy Trend in Wiltshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for Incident Management in Wiltshire

Incident Management
Contractor Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Wiltshire.

Contractor daily rate trend for Incident Management in Wiltshire

Incident Management
Contractor Daily Rate Histogram in Wiltshire

The daily rate distribution of IT jobs citing Incident Management in Wiltshire over the 6 months to 18 January 2020.

Contractor daily rate histogram for Incident Management in Wiltshire

Incident Management
Contractor Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Wiltshire.

Contractor hourly rate trend for Incident Management in Wiltshire

Incident Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Wiltshire region over the 6 months to 18 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham +1 12 £375 +39.41%
Swindon +17 4 £300 -28.14%
Salisbury +16 2 £413 -2.94%
Chippenham -18 1 £375 - 1
Melksham - 1 - -
Incident Management
South West

For the 6 months to 18 January 2020, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wiltshire region with a requirement for Incident Management.

1 14 (60.87%) Service Management
2 13 (56.52%) ITIL
2 13 (56.52%) Security Cleared
3 12 (52.17%) SC Cleared
3 12 (52.17%) Windows
4 9 (39.13%) Microsoft
5 8 (34.78%) Active Directory
5 8 (34.78%) Change Management
5 8 (34.78%) Problem Management
6 7 (30.43%) Remedy
6 7 (30.43%) SharePoint
6 7 (30.43%) DNS
6 7 (30.43%) PowerShell
7 6 (26.09%) VMware Infrastructure
7 6 (26.09%) CCENT
7 6 (26.09%) SCCM
7 6 (26.09%) Skype
7 6 (26.09%) VMware NSX
7 6 (26.09%) Security Monitoring
7 6 (26.09%) DHCP
7 6 (26.09%) SQL
7 6 (26.09%) VMware
8 5 (21.74%) Remedy ITSM
8 5 (21.74%) PKI
8 5 (21.74%) Public Sector
9 4 (17.39%) Agile Software Development
9 4 (17.39%) Business Continuity
9 4 (17.39%) SLA
9 4 (17.39%) Internet
9 4 (17.39%) BMC

Incident Management
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (30.43%) SharePoint
2 1 (4.35%) Exchange Server 2003
2 1 (4.35%) Exchange Server 2007
2 1 (4.35%) IBM Notes
2 1 (4.35%) MS Exchange
Applications
1 2 (8.70%) Acrobat
1 2 (8.70%) Microsoft Office
2 1 (4.35%) Microsoft Excel
2 1 (4.35%) Microsoft PowerPoint
2 1 (4.35%) Microsoft Project
2 1 (4.35%) MS Visio
2 1 (4.35%) Spreadsheet
Business Applications
1 5 (21.74%) Remedy ITSM
Cloud Services
1 1 (4.35%) Cloud Computing
Communications & Networking
1 7 (30.43%) DNS
2 6 (26.09%) DHCP
2 6 (26.09%) Skype
3 4 (17.39%) Internet
4 3 (13.04%) TCP/IP
5 2 (8.70%) LAN
5 2 (8.70%) VPN
5 2 (8.70%) WAN
6 1 (4.35%) BGP
6 1 (4.35%) EIGRP
6 1 (4.35%) Firewall
6 1 (4.35%) IPsec
6 1 (4.35%) MPLS
6 1 (4.35%) OSPF
6 1 (4.35%) RIP
6 1 (4.35%) SAN
6 1 (4.35%) SNMP
6 1 (4.35%) SSL
6 1 (4.35%) TACACS
6 1 (4.35%) VoIP
General
1 5 (21.74%) Public Sector
2 3 (13.04%) Finance
2 3 (13.04%) Telecoms
3 2 (8.70%) Electronics
3 2 (8.70%) Manufacturing
3 2 (8.70%) Marketing
4 1 (4.35%) Legal
Job Titles
1 8 (34.78%) Network Engineer
2 4 (17.39%) Consultant
3 3 (13.04%) Analyst
3 3 (13.04%) Management Consultant
3 3 (13.04%) Problem Manager
4 2 (8.70%) 3rd Line Engineer
4 2 (8.70%) Core Network Engineer
4 2 (8.70%) Desktop Support
4 2 (8.70%) DV Cleared Test Analyst
4 2 (8.70%) Incident Manager
4 2 (8.70%) IT Manager
4 2 (8.70%) Security Engineer
4 2 (8.70%) Senior Analyst
4 2 (8.70%) Senior Test Analyst
4 2 (8.70%) Support Engineer
4 2 (8.70%) Test Analyst
5 1 (4.35%) 3rd Line Support
5 1 (4.35%) Engineering Manager
5 1 (4.35%) Security Consultant
5 1 (4.35%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (4.35%) CGI
1 1 (4.35%) JFC
Miscellaneous
1 5 (21.74%) PKI
2 2 (8.70%) CMDB
3 1 (4.35%) Analytical Skills
3 1 (4.35%) Blackberry
3 1 (4.35%) Data Centre
3 1 (4.35%) Driving Licence
3 1 (4.35%) Linux Command Line
3 1 (4.35%) PDA
3 1 (4.35%) RSA SecurID
3 1 (4.35%) Self-Motivation
Operating Systems
1 12 (52.17%) Windows
2 3 (13.04%) Windows 7
3 2 (8.70%) Linux
3 2 (8.70%) Windows Server
3 2 (8.70%) Windows Server 2008
4 1 (4.35%) Unix
4 1 (4.35%) Windows 10
4 1 (4.35%) Windows 2000
4 1 (4.35%) Windows Server 2003
4 1 (4.35%) Windows Server 2012
4 1 (4.35%) Windows Vista
4 1 (4.35%) Windows XP
Processes & Methodologies
1 14 (60.87%) Service Management
2 13 (56.52%) ITIL
3 8 (34.78%) Change Management
3 8 (34.78%) Problem Management
4 6 (26.09%) Security Monitoring
5 4 (17.39%) Agile Software Development
5 4 (17.39%) Business Continuity
6 3 (13.04%) Quality Management
6 3 (13.04%) Risk Management
6 3 (13.04%) Root Cause Analysis
7 2 (8.70%) Business Intelligence
7 2 (8.70%) Configuration Management
7 2 (8.70%) DSDM
7 2 (8.70%) Functional Testing
7 2 (8.70%) Non-Functional Testing
7 2 (8.70%) OpenUP
7 2 (8.70%) RAD
7 2 (8.70%) Service Delivery
7 2 (8.70%) Test Planning
7 2 (8.70%) V-Model
Programming Languages
1 7 (30.43%) PowerShell
2 6 (26.09%) SQL
3 2 (8.70%) C
3 2 (8.70%) Java
4 1 (4.35%) C#
4 1 (4.35%) C++
4 1 (4.35%) PHP
Qualifications
1 13 (56.52%) Security Cleared
2 12 (52.17%) SC Cleared
3 6 (26.09%) CCENT
4 3 (13.04%) DV Cleared
5 2 (8.70%) BPSS Clearance
6 1 (4.35%) CCIP
6 1 (4.35%) CCNA
6 1 (4.35%) CCNP
6 1 (4.35%) CCSA
6 1 (4.35%) CCSE
6 1 (4.35%) Cisco Certification
6 1 (4.35%) ISEB
6 1 (4.35%) ISTQB
6 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 1 (4.35%) Disclosure Scotland
2 1 (4.35%) ISO/IEC 27001
2 1 (4.35%) Sarbanes-Oxley
System Software
1 8 (34.78%) Active Directory
2 6 (26.09%) VMware Infrastructure
2 6 (26.09%) VMware NSX
3 1 (4.35%) Firmware
3 1 (4.35%) Hyper-V
3 1 (4.35%) Virtual Machines
Systems Management
1 6 (26.09%) SCCM
2 1 (4.35%) Microsoft Data Protection Manager
2 1 (4.35%) Norton AntiVirus
2 1 (4.35%) QRadar
2 1 (4.35%) ServiceCenter
2 1 (4.35%) Systems Management Server (SMS)
2 1 (4.35%) WSUS
Vendors
1 9 (39.13%) Microsoft
2 7 (30.43%) Remedy
3 6 (26.09%) VMware
4 4 (17.39%) BMC
5 2 (8.70%) Adobe
5 2 (8.70%) Cisco
5 2 (8.70%) HP
5 2 (8.70%) McAfee
5 2 (8.70%) SAP
6 1 (4.35%) Alcatel-Lucent
6 1 (4.35%) Bomgar
6 1 (4.35%) CheckPoint
6 1 (4.35%) F5
6 1 (4.35%) FireEye
6 1 (4.35%) Fortinet
6 1 (4.35%) Juniper
6 1 (4.35%) Lotus
6 1 (4.35%) Palo Alto
6 1 (4.35%) Peregrine
6 1 (4.35%) Symantec