Period
to 22 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 22 October 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
South West > Wiltshire
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 114 112 123
Rank change year-on-year -2 +11 -14
Permanent jobs citing ISO/IEC 20000 14 8 2
As % of all permanent IT jobs advertised in Wiltshire 0.78% 0.52% 0.11%
As % of the Quality Assurance & Compliance category 5.26% 4.42% 0.93%
Number of salaries quoted 9 7 1
Wiltshire median annual salary £29,750 £52,500 £45,000
Median salary % change year-on-year -43.33% +16.67% +9.09%
10th Percentile £25,000 £48,750 £42,500
90th Percentile £50,000 £56,750 £47,500
South West median annual salary £35,000 £48,000 £25,000
% change year-on-year -27.08% +92.00% -41.18%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Wiltshire
Permanent vacancies with a requirement for quality assurance or compliance skills 266 181 214
As % of all permanent IT jobs advertised in Wiltshire 14.85% 11.78% 12.01%
Number of salaries quoted 232 162 197
Wiltshire median annual salary £42,500 £40,000 £37,000
Median salary % change year-on-year +6.25% +8.11% -13.95%
10th Percentile £26,000 £25,575 £22,300
90th Percentile £67,500 £60,538 £70,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

ISO/IEC 20000
Job Vacancy Trend in Wiltshire

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for ISO/IEC 20000 in Wiltshire

ISO/IEC 20000
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in Wiltshire.

Salary trend for ISO/IEC 20000 in Wiltshire

ISO/IEC 20000
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing ISO/IEC 20000 in Wiltshire over the 6 months to 22 October 2018.

Salary histogram for ISO/IEC 20000 in Wiltshire

ISO/IEC 20000
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the Wiltshire region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -10 5 £26,000 -50.48%
Salisbury - 2 £50,000 -
Swindon - 2 £27,000 -
ISO/IEC 20000
South West

For the 6 months to 22 October 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region with a requirement for ISO/IEC 20000.

1 10 (71.43%) ITIL
2 8 (57.14%) Microsoft
3 7 (50.00%) SC Cleared
3 7 (50.00%) Security Cleared
3 7 (50.00%) Problem Management
4 6 (42.86%) Incident Management
4 6 (42.86%) Self-Motivation
4 6 (42.86%) Stakeholder Management
5 5 (35.71%) Service Management
5 5 (35.71%) Finance
5 5 (35.71%) ISO 9001
5 5 (35.71%) Project Management
5 5 (35.71%) Windows
6 4 (28.57%) PRINCE2
6 4 (28.57%) Microsoft Project
6 4 (28.57%) Microsoft Office
6 4 (28.57%) SQL
6 4 (28.57%) TCP/IP
6 4 (28.57%) Service Delivery
6 4 (28.57%) Problem-Solving
6 4 (28.57%) ISO/IEC 27001
7 3 (21.43%) Process Management
7 3 (21.43%) Retail
7 3 (21.43%) SLA
7 3 (21.43%) Microsoft Certification
7 3 (21.43%) MCP
7 3 (21.43%) MCSE
8 2 (14.29%) PRINCE2 Certification
8 2 (14.29%) Microsoft Excel
8 2 (14.29%) SharePoint

ISO/IEC 20000
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
2 1 (7.14%) Oracle SOA Suite
Applications
1 4 (28.57%) Microsoft Office
1 4 (28.57%) Microsoft Project
2 2 (14.29%) Microsoft Excel
2 2 (14.29%) Microsoft PowerPoint
Communications & Networking
1 4 (28.57%) TCP/IP
Database & Business Intelligence
1 1 (7.14%) SQL Server
General
1 5 (35.71%) Finance
2 3 (21.43%) Retail
3 1 (7.14%) Local Government
Job Titles
1 5 (35.71%) Service Manager
2 4 (28.57%) Delivery Manager
2 4 (28.57%) Services Delivery Manager
2 4 (28.57%) Support Engineer
3 3 (21.43%) 2nd Line Engineer
3 3 (21.43%) 2nd Line Support
3 3 (21.43%) 2nd Line Support Engineer
3 3 (21.43%) Analyst
3 3 (21.43%) Incident Engineer
4 2 (14.29%) Account Manager
4 2 (14.29%) Administrator
4 2 (14.29%) Coordinator
4 2 (14.29%) IT Manager
4 2 (14.29%) PMO Coordinator
4 2 (14.29%) PMO Project Manager
4 2 (14.29%) Programme Administrator
4 2 (14.29%) Programme Analyst
4 2 (14.29%) Project Manager
4 2 (14.29%) Quality Manager
4 2 (14.29%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (7.14%) JSF
1 1 (7.14%) Middleware
1 1 (7.14%) Spring
1 1 (7.14%) XML
Miscellaneous
1 6 (42.86%) Self-Motivation
2 2 (14.29%) Driving Licence
3 1 (7.14%) Client/Server
3 1 (7.14%) Embedded Systems
3 1 (7.14%) Enterprise Software
Operating Systems
1 5 (35.71%) Windows
2 1 (7.14%) Linux
2 1 (7.14%) Solaris
2 1 (7.14%) Unix
2 1 (7.14%) Windows Server
Processes & Methodologies
1 10 (71.43%) ITIL
2 7 (50.00%) Problem Management
3 6 (42.86%) Incident Management
3 6 (42.86%) Stakeholder Management
4 5 (35.71%) Project Management
4 5 (35.71%) Service Management
5 4 (28.57%) PRINCE2
5 4 (28.57%) Problem-Solving
5 4 (28.57%) Service Delivery
6 3 (21.43%) Process Management
7 2 (14.29%) Acceptance Criteria
7 2 (14.29%) Business Continuity
7 2 (14.29%) Conflict Management
7 2 (14.29%) Disaster Recovery
7 2 (14.29%) Line Management
7 2 (14.29%) Performance Analysis
7 2 (14.29%) Proactive Management
7 2 (14.29%) Quality Management
7 2 (14.29%) Release Management
7 2 (14.29%) Stakeholder and Relationship Management
Programming Languages
1 4 (28.57%) SQL
2 1 (7.14%) Shell Script
2 1 (7.14%) VBScript
Qualifications
1 7 (50.00%) SC Cleared
1 7 (50.00%) Security Cleared
2 3 (21.43%) MCP
2 3 (21.43%) MCSE
2 3 (21.43%) Microsoft Certification
3 2 (14.29%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (35.71%) ISO 9001
2 4 (28.57%) ISO/IEC 27001
3 3 (21.43%) SLA
4 2 (14.29%) COBIT
4 2 (14.29%) PMO
5 1 (7.14%) QA
Vendors
1 8 (57.14%) Microsoft
2 1 (7.14%) Oracle
2 1 (7.14%) Remedy
2 1 (7.14%) ServiceNow