Period
to 18 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
South West > Wiltshire
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 14 9 7
Rank change year-on-year -5 -2 +1
Permanent jobs citing ITIL 227 228 275
As % of all permanent IT jobs advertised in Wiltshire 12.63% 14.85% 16.58%
As % of the Processes & Methodologies category 13.63% 16.46% 19.11%
Number of salaries quoted 210 206 291
Wiltshire median annual salary £38,750 £37,750 £35,000
Median salary % change year-on-year +2.65% +7.86% -17.65%
10th Percentile £25,500 £25,000 £21,500
90th Percentile £62,625 £53,750 £51,250
South West median annual salary £38,000 £38,913 £37,500
% change year-on-year -2.35% +3.77% -6.25%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Wiltshire
Permanent vacancies with a requirement for process or methodology skills 1,665 1,385 1,439
As % of all permanent IT jobs advertised in Wiltshire 92.65% 90.23% 86.74%
Number of salaries quoted 1,373 1,149 1,229
Wiltshire median annual salary £45,000 £41,500 £40,000
Median salary % change year-on-year +8.43% +3.75% -
10th Percentile £28,000 £25,500 £25,000
90th Percentile £67,500 £61,250 £58,750
South West median annual salary £45,000 £42,500 £40,500
% change year-on-year +5.88% +4.94% +1.25%

ITIL
Job Vacancy Trend in Wiltshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITIL in Wiltshire

ITIL
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Wiltshire.

Salary trend for ITIL in Wiltshire

ITIL
Salary Histogram in Wiltshire

The salary distribution of IT jobs citing ITIL in Wiltshire over the 6 months to 18 December 2018.

Salary histogram for ITIL in Wiltshire

ITIL
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Wiltshire region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salisbury +3 99 £36,500 -8.75% 4
Swindon +7 89 £38,500 +1.32% 13
Chippenham -27 16 £44,250 +28.26% 3
Corsham +4 4 £62,500 - 3
Calne - 4 £30,000 -
Tidworth - 1 £24,000 -
ITIL
South West

For the 6 months to 18 December 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wiltshire region with a requirement for ITIL.

1 134 (59.03%) Security Cleared
2 104 (45.81%) Microsoft
3 101 (44.49%) Windows
4 80 (35.24%) Service Management
5 77 (33.92%) SC Cleared
6 73 (32.16%) PowerShell
7 63 (27.75%) SCCM
8 57 (25.11%) DV Cleared
8 57 (25.11%) Microsoft App-V
9 52 (22.91%) Compatibility Testing
9 52 (22.91%) ITIL V3
9 52 (22.91%) Software Distribution
10 48 (21.15%) Windows 7
11 41 (18.06%) Customer Engagement
11 41 (18.06%) User Acceptance Testing
11 41 (18.06%) Windows Server 2008
12 40 (17.62%) SQL Server
13 38 (16.74%) Microsoft Certification
14 36 (15.86%) Citrix
15 35 (15.42%) Application Packaging
16 34 (14.98%) MSI
16 34 (14.98%) Cisco
17 33 (14.54%) Service Delivery
18 32 (14.10%) SharePoint
19 31 (13.66%) Mentoring
20 29 (12.78%) Cisco Certification
20 29 (12.78%) Linux
21 28 (12.33%) CCNA
22 27 (11.89%) Incident Management
23 26 (11.45%) Problem-Solving

ITIL
Co-occurring IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (14.10%) SharePoint
2 19 (8.37%) SharePoint 2013
3 11 (4.85%) Elasticsearch
4 8 (3.52%) SharePoint 2010
5 6 (2.64%) IIS
6 5 (2.20%) Skype for Business
7 3 (1.32%) IBM Notes
7 3 (1.32%) MS Exchange
7 3 (1.32%) Oracle Application Server
8 2 (0.88%) BizTalk Server
9 1 (0.44%) Apache
9 1 (0.44%) Confluence
9 1 (0.44%) Exchange Server 2007
9 1 (0.44%) Exchange Server 2010
Applications
1 20 (8.81%) Microsoft Office
2 13 (5.73%) Microsoft Project
3 7 (3.08%) Microsoft Excel
4 6 (2.64%) Microsoft PowerPoint
5 4 (1.76%) MS Visio
6 3 (1.32%) Acrobat
7 1 (0.44%) Spreadsheet
Business Applications
1 4 (1.76%) Remedy ITSM
Cloud Services
1 26 (11.45%) Microsoft Azure
2 18 (7.93%) Amazon AWS
3 13 (5.73%) Office 365
4 2 (0.88%) IaaS
4 2 (0.88%) SaaS
Communications & Networking
1 24 (10.57%) Firewall
2 20 (8.81%) LAN
2 20 (8.81%) WAN
3 14 (6.17%) Network Security
4 13 (5.73%) TCP/IP
5 12 (5.29%) DNS
5 12 (5.29%) Software-Defined Networking
6 10 (4.41%) Cisco ASA
6 10 (4.41%) Internet
7 9 (3.96%) DHCP
7 9 (3.96%) Wireshark
8 8 (3.52%) Cisco Nexus
9 7 (3.08%) Cisco ISE
9 7 (3.08%) F5 BIG-IP LTM
9 7 (3.08%) TACACS
9 7 (3.08%) tcpdump
9 7 (3.08%) Wireless
10 6 (2.64%) SAN
10 6 (2.64%) Skype
11 5 (2.20%) NetScaler
Database & Business Intelligence
1 40 (17.62%) SQL Server
2 6 (2.64%) SQL Server 2014
3 5 (2.20%) SQL Server 2012
3 5 (2.20%) SQL Server 2016
4 4 (1.76%) MySQL
4 4 (1.76%) NoSQL
4 4 (1.76%) Oracle Database
4 4 (1.76%) Oracle Reports
4 4 (1.76%) PostgreSQL
4 4 (1.76%) RDBMS
4 4 (1.76%) Relational Database
4 4 (1.76%) SQL Server 2008
5 2 (0.88%) Amazon RDS
5 2 (0.88%) MS Access
6 1 (0.44%) SAP BW
Development Applications
1 34 (14.98%) MSI
2 11 (4.85%) gulp
2 11 (4.85%) Jasmine
2 11 (4.85%) Karma Test Runner
2 11 (4.85%) Team Foundation Server
3 2 (0.88%) VSS/SourceSafe
4 1 (0.44%) Bitbucket
4 1 (0.44%) JIRA
General
1 14 (6.17%) Finance
2 11 (4.85%) Legal
3 10 (4.41%) Manufacturing
3 10 (4.41%) Telecoms
4 9 (3.96%) Military
5 7 (3.08%) Automotive
5 7 (3.08%) Banking
6 3 (1.32%) Retail
7 2 (0.88%) Billing
8 1 (0.44%) Advertising
8 1 (0.44%) Local Government
Job Titles
1 45 (19.82%) Analyst
2 31 (13.66%) Support Analyst
3 26 (11.45%) Applications Packager
4 22 (9.69%) Infrastructure Support
5 21 (9.25%) Infrastructure Analyst
5 21 (9.25%) Infrastructure Support Analyst
6 19 (8.37%) Infrastructure Engineer
7 18 (7.93%) Network Engineer
8 17 (7.49%) Architect
9 16 (7.05%) Service Architect
10 15 (6.61%) Support Engineer
11 14 (6.17%) Service Manager
12 13 (5.73%) Applications Support
13 11 (4.85%) .NET Developer
13 11 (4.85%) C# .NET Developer
13 11 (4.85%) C# Developer
13 11 (4.85%) Developer
13 11 (4.85%) Lead C# Developer
13 11 (4.85%) Lead Developer
13 11 (4.85%) Systems Engineer
Libraries, Frameworks & Software Standards
1 22 (9.69%) Software Packaging
2 13 (5.73%) .NET
3 12 (5.29%) .NET Framework
4 11 (4.85%) AngularJS
4 11 (4.85%) Apache Flex
4 11 (4.85%) ASP.NET
4 11 (4.85%) ASP.NET MVC
4 11 (4.85%) Entity Framework
4 11 (4.85%) REST
4 11 (4.85%) Swagger
5 5 (2.20%) Web Services
6 4 (1.76%) EDI
7 2 (0.88%) CSS
7 2 (0.88%) HTML
7 2 (0.88%) XML
8 1 (0.44%) Middleware
Miscellaneous
1 18 (7.93%) Self-Motivation
2 16 (7.05%) Fat Client
2 16 (7.05%) Thin Client
3 15 (6.61%) Management Information System
4 12 (5.29%) Analytical Skills
5 11 (4.85%) Data Centre
6 8 (3.52%) Private Cloud
7 6 (2.64%) Driving Licence
8 3 (1.32%) Clustering
9 2 (0.88%) CMDB
9 2 (0.88%) Cyberattack
9 2 (0.88%) Cyberthreat
10 1 (0.44%) IVR
10 1 (0.44%) PKI
10 1 (0.44%) Public Cloud
10 1 (0.44%) SWIFT
10 1 (0.44%) Video Conferencing
Operating Systems
1 101 (44.49%) Windows
2 48 (21.15%) Windows 7
3 41 (18.06%) Windows Server 2008
4 29 (12.78%) Linux
5 19 (8.37%) Windows Server
6 15 (6.61%) Windows 10
7 10 (4.41%) Windows Server 2012
8 8 (3.52%) Windows 8
9 7 (3.08%) Windows Server 2003
10 5 (2.20%) Red Hat Enterprise Linux
11 4 (1.76%) Solaris
11 4 (1.76%) Unix
12 2 (0.88%) CentOS
13 1 (0.44%) Windows 2000 Server
Processes & Methodologies
1 80 (35.24%) Service Management
2 52 (22.91%) Compatibility Testing
2 52 (22.91%) ITIL V3
2 52 (22.91%) Software Distribution
3 41 (18.06%) Customer Engagement
3 41 (18.06%) User Acceptance Testing
4 35 (15.42%) Application Packaging
5 33 (14.54%) Service Delivery
6 31 (13.66%) Mentoring
7 27 (11.89%) Incident Management
8 26 (11.45%) Problem-Solving
9 24 (10.57%) PRINCE2
10 22 (9.69%) Application Virtualisation
10 22 (9.69%) Workload Management
11 19 (8.37%) Infrastructure Engineering
11 19 (8.37%) Service Design
12 18 (7.93%) Business Intelligence
12 18 (7.93%) Customer Requirements
13 17 (7.49%) DevOps
14 14 (6.17%) Change Management
Programming Languages
1 73 (32.16%) PowerShell
2 22 (9.69%) SQL
3 15 (6.61%) C#
4 10 (4.41%) VB
5 8 (3.52%) Java
5 8 (3.52%) Python
6 7 (3.08%) Bash Shell
6 7 (3.08%) Tcl
7 5 (2.20%) T-SQL
8 4 (1.76%) PL/SQL
9 2 (0.88%) JavaScript
9 2 (0.88%) VBA
Qualifications
1 134 (59.03%) Security Cleared
2 77 (33.92%) SC Cleared
3 57 (25.11%) DV Cleared
4 38 (16.74%) Microsoft Certification
5 29 (12.78%) Cisco Certification
6 28 (12.33%) CCNA
7 21 (9.25%) MCSE
8 17 (7.49%) ITIL Certification
9 16 (7.05%) Degree
10 15 (6.61%) MCP
11 14 (6.17%) CCNP
12 11 (4.85%) MCPD
13 9 (3.96%) MCSA
14 8 (3.52%) ISEB
15 7 (3.08%) CCSA
15 7 (3.08%) CCSE
16 6 (2.64%) CEH
16 6 (2.64%) ISTQB
17 5 (2.20%) CCA
17 5 (2.20%) Citrix Certification
Quality Assurance & Compliance
1 13 (5.73%) SLA
2 10 (4.41%) ISO/IEC 20000
3 8 (3.52%) ISO/IEC 27001
3 8 (3.52%) PMO
4 5 (2.20%) QA
5 4 (1.76%) COBIT
6 2 (0.88%) ISO 9000
6 2 (0.88%) ISO 9001
6 2 (0.88%) PCI DSS
System Software
1 57 (25.11%) Microsoft App-V
2 25 (11.01%) Active Directory
3 13 (5.73%) VMware Infrastructure
4 8 (3.52%) VMware NSX
5 6 (2.64%) XenApp
6 5 (2.20%) XenServer
7 3 (1.32%) Hyper-V
7 3 (1.32%) Postfix
7 3 (1.32%) vSphere
8 2 (0.88%) VMware ESXi
9 1 (0.44%) Microsoft Virtual Server
9 1 (0.44%) Virtual Servers
Systems Management
1 63 (27.75%) SCCM
2 7 (3.08%) ArcSight ESM
3 5 (2.20%) SCOM
4 4 (1.76%) Data Guard
4 4 (1.76%) Symantec Endpoint Protection
5 3 (1.32%) Cisco CUCM
5 3 (1.32%) Norton AntiVirus
6 2 (0.88%) Cisco Prime
6 2 (0.88%) McAfee ePO
6 2 (0.88%) WSUS
7 1 (0.44%) Cacti
7 1 (0.44%) Nagios
7 1 (0.44%) vCenter Server
Vendors
1 104 (45.81%) Microsoft
2 36 (15.86%) Citrix
3 34 (14.98%) Cisco
4 24 (10.57%) VMware
5 9 (3.96%) Oracle
6 8 (3.52%) CheckPoint
7 7 (3.08%) ArcSight
7 7 (3.08%) Blue Coat
7 7 (3.08%) F5
7 7 (3.08%) Symantec
8 6 (2.64%) Juniper
9 5 (2.20%) Ivanti
9 5 (2.20%) McAfee
9 5 (2.20%) Red Hat
9 5 (2.20%) Remedy
9 5 (2.20%) Wyse
10 4 (1.76%) BMC
10 4 (1.76%) Fortinet
11 3 (1.32%) Adobe
11 3 (1.32%) Lotus