1st Line Support Jobs in Worcestershire

First Line Support
West Midlands > Worcestershire

As of 27 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Support salary in Worcestershire.

6 months to
27 May 2025
Same period 2024 Same period 2023
Rank 25 45 -
Rank change year-on-year +20 - -
Permanent jobs requiring a 1st Line Support 1 6 0
As % of all permanent jobs advertised in Worcestershire 0.79% 1.22% -
As % of the Job Titles category 0.93% 1.33% -
Number of salaries quoted 0 6 0
Median annual salary (50th Percentile) - £14,000 -
West Midlands median annual salary £27,500 £25,000 £22,341
% change year-on-year +10.00% +11.90% +3.91%

All Permanent IT Job Vacancies
Worcestershire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Worcestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Worcestershire with a recognized job title 108 452 169
% of permanent jobs with a recognized job title 85.04% 91.68% 98.26%
Number of salaries quoted 82 386 137
10th Percentile £15,000 £25,000 £26,250
25th Percentile £27,188 £28,813 £36,250
Median annual salary (50th Percentile) £35,000 £45,000 £45,000
Median % change year-on-year -22.22% - -
75th Percentile £49,688 £56,250 £58,750
90th Percentile £63,375 £61,250 £68,000
West Midlands median annual salary £51,887 £50,000 £52,500
% change year-on-year +3.77% -4.76% +5.00%

1st Line Support
Job Vacancy Trend in Worcestershire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for 1st Line Support in Worcestershire

1st Line Support
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing 1st Line Support in Worcestershire.

Salary trend for 1st Line Support in Worcestershire

1st Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Worcestershire

For the 6 months to 27 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Worcestershire region featuring 1st Line Support in the job title.

1 1 (100.00%) SAP
1 1 (100.00%) Windows
1 1 (100.00%) VPN
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Electronics
1 1 (100.00%) Telecoms
1 1 (100.00%) Finance
1 1 (100.00%) Manufacturing
1 1 (100.00%) Programme Management
1 1 (100.00%) Asset Management
1 1 (100.00%) Marketing
1 1 (100.00%) Digital Marketing
1 1 (100.00%) SCCM
1 1 (100.00%) Microsoft 365
1 1 (100.00%) ServiceNow
1 1 (100.00%) Windows 10
1 1 (100.00%) Multi-Factor Authentication
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Public Sector
1 1 (100.00%) Nexthink

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VPN
General
1 1 (100.00%) Electronics
1 1 (100.00%) Finance
1 1 (100.00%) Manufacturing
1 1 (100.00%) Marketing
1 1 (100.00%) Public Sector
1 1 (100.00%) Telecoms
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Digital Marketing
1 1 (100.00%) Multi-Factor Authentication
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Programme Management
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft
1 1 (100.00%) Nexthink
1 1 (100.00%) SAP
1 1 (100.00%) ServiceNow