SLA Jobs in Worcestershire

Service Level Agreement (SLA)
West Midlands > Worcestershire

The following table provides summary statistics for permanent job vacancies advertised in Worcestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 29 23 42
Rank change year-on-year -6 +19 -
Permanent jobs citing SLA 21 12 3
As % of all permanent jobs advertised in Worcestershire 4.55% 6.38% 1.05%
As % of the Quality Assurance & Compliance category 41.18% 37.50% 6.98%
Number of salaries quoted 21 5 3
10th Percentile - £33,000 £22,330
25th Percentile - £41,250 £23,613
Median annual salary (50th Percentile) £25,000 £42,500 £26,500
Median % change year-on-year -41.18% +60.38% -
75th Percentile £32,612 £43,750 £36,500
90th Percentile £43,750 £46,000 £42,050
West Midlands median annual salary £28,119 £37,500 £40,000
% change year-on-year -25.02% -6.25% +14.29%

All Quality Assurance and Compliance Skills
Worcestershire

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Worcestershire with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 51 32 43
As % of all permanent jobs advertised in Worcestershire 11.04% 17.02% 14.98%
Number of salaries quoted 50 23 37
10th Percentile £25,000 £26,320 £23,500
25th Percentile £27,500 £32,125 £37,500
Median annual salary (50th Percentile) £30,500 £42,500 £47,000
Median % change year-on-year -28.24% -9.57% -4.08%
75th Percentile £57,500 £48,750 £58,250
90th Percentile - £58,250 £58,536
West Midlands median annual salary £52,500 £51,375 £47,000
% change year-on-year +2.19% +9.31% -1.05%

SLA
Job Vacancy Trend in Worcestershire

Job postings citing SLA as a proportion of all IT jobs advertised in Worcestershire.

Job vacancy trend for SLA in Worcestershire

SLA
Salary Trend in Worcestershire

3-month moving average salary quoted in jobs citing SLA in Worcestershire.

Salary trend for SLA in Worcestershire

SLA
Salary Histogram in Worcestershire

Salary distribution for jobs citing SLA in Worcestershire over the 6 months to 27 April 2024.

Salary histogram for SLA in Worcestershire

SLA
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Worcestershire region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Redditch - 13 £25,000 - 1
Worcester -5 4 £42,500 -
Bromsgrove -3 2 £30,581 +1.94% 1
SLA
West Midlands

SLA
Co-occurring Skills and Capabilities in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Microsoft Exchange
1 2 (9.52%) SharePoint
Applications
1 2 (9.52%) Microsoft Office
Cloud Services
1 12 (57.14%) SaaS
2 3 (14.29%) Azure
3 2 (9.52%) Entra ID
3 2 (9.52%) Microsoft 365
Communications & Networking
1 2 (9.52%) DHCP
1 2 (9.52%) DNS
1 2 (9.52%) Firewall
1 2 (9.52%) iSCSI
1 2 (9.52%) NAS
1 2 (9.52%) SAN
1 2 (9.52%) VoIP
1 2 (9.52%) Wi-Fi
2 1 (4.76%) Network Security
2 1 (4.76%) Wireless
Development Applications
1 12 (57.14%) JIRA
General
1 16 (76.19%) Social Skills
2 12 (57.14%) Analytical Skills
3 2 (9.52%) Retail
3 2 (9.52%) Social Housing
Job Titles
1 12 (57.14%) Analyst
1 12 (57.14%) Service Analyst
1 12 (57.14%) Service Desk Analyst
2 2 (9.52%) Azure Engineer
2 2 (9.52%) ICT Assistant
2 2 (9.52%) ICT Officer
2 2 (9.52%) IT Engineer
2 2 (9.52%) IT Support
2 2 (9.52%) Microsoft 365 Engineer
2 2 (9.52%) Senior
2 2 (9.52%) Senior IT Engineer
3 1 (4.76%) Head of IT
3 1 (4.76%) Head of IT Services
3 1 (4.76%) IT Technician
3 1 (4.76%) Service Desk Technician
3 1 (4.76%) Support Engineer
3 1 (4.76%) Technical Engineer
3 1 (4.76%) Technical Support
3 1 (4.76%) Technical Support Engineer
Miscellaneous
1 12 (57.14%) Team-Oriented Environment
2 2 (9.52%) Onboarding
3 1 (4.76%) CCTV
3 1 (4.76%) Data Centre
3 1 (4.76%) Public Cloud
Operating Systems
1 4 (19.05%) Apple iOS
2 2 (9.52%) Mac OS
2 2 (9.52%) Windows
2 2 (9.52%) Windows 10
2 2 (9.52%) Windows Server
2 2 (9.52%) Windows Server 2012
Processes & Methodologies
1 14 (66.67%) Customer Service
1 14 (66.67%) Problem-Solving
2 12 (57.14%) CRM
3 3 (14.29%) Agile
3 3 (14.29%) Disaster Recovery
3 3 (14.29%) ITIL
4 2 (9.52%) Housing Management
5 1 (4.76%) Asset Management
5 1 (4.76%) Budgeting
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Customer Engagement
5 1 (4.76%) Cybersecurity
5 1 (4.76%) Infrastructure Transformation
5 1 (4.76%) IT Asset Management
5 1 (4.76%) ITSM
5 1 (4.76%) Project Management
5 1 (4.76%) Roadmaps
5 1 (4.76%) Security Architecture
5 1 (4.76%) Technology Strategy
5 1 (4.76%) Ticket Management
Qualifications
1 1 (4.76%) Degree
1 1 (4.76%) ITIL Certification
1 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.76%) ISO 22301
1 1 (4.76%) ISO 9001
1 1 (4.76%) NIST
1 1 (4.76%) QA
System Software
1 2 (9.52%) Active Directory
1 2 (9.52%) Hyper-V
1 2 (9.52%) Microsoft Virtual Server
1 2 (9.52%) Virtual Servers
1 2 (9.52%) VMware Infrastructure
Systems Management
1 2 (9.52%) Jamf Pro
1 2 (9.52%) Microsoft Intune
1 2 (9.52%) WSUS
Vendors
1 7 (33.33%) Microsoft
2 4 (19.05%) Apple
3 2 (9.52%) Meraki
3 2 (9.52%) VMware