Telephony Analyst Jobs with Hybrid/Remote/WFH Options

Telephony Analyst
UK > Work from Home

The median Telephony Analyst salary for remote or hybrid work is £26,010 per year, according to job vacancies posted during the 6 months leading to 15 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Jul 2025
Same period 2024 Same period 2023
Rank 474 572 622
Rank change year-on-year +98 +50 +291
Permanent jobs requiring a Telephony Analyst 3 2 6
As % of all permanent jobs with a WFH option 0.014% 0.006% 0.017%
As % of the Job Titles category 0.016% 0.006% 0.018%
Number of salaries quoted 3 2 4
10th Percentile - - £50,750
25th Percentile - £52,250 £51,875
Median annual salary (50th Percentile) £26,010 £54,500 £55,000
Median % change year-on-year -52.28% -0.91% +42.80%
75th Percentile - £56,750 £58,750
90th Percentile - - £61,000
UK median annual salary £26,010 £40,250 £55,000
% change year-on-year -35.38% -26.82% +69.23%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 19,271 31,610 33,274
% of permanent jobs with a recognized job title 91.59% 96.17% 95.83%
Number of salaries quoted 10,649 23,647 25,053
10th Percentile £25,267 £32,750 £36,750
25th Percentile £38,000 £42,500 £46,787
Median annual salary (50th Percentile) £55,000 £57,046 £62,500
Median % change year-on-year -3.59% -8.73% +4.17%
75th Percentile £75,000 £75,000 £80,000
90th Percentile £97,500 £95,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Telephony Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured Telephony Analyst in the job title as a proportion of all IT jobs advertised.

Telephony Analyst trend for jobs with Hybrid/Remote/WFH options

Telephony Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Telephony Analyst.

Telephony Analyst salary trend for jobs with a WFH option

Telephony Analyst Skill Set
Top 5 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 15 July 2025, Telephony Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring Telephony Analyst in the job title.

1 3 (100.00%) Finance
1 3 (100.00%) Coaching
1 3 (100.00%) Due Diligence
1 3 (100.00%) Social Skills
1 3 (100.00%) Customer Service

Telephony Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 3 (100.00%) Finance
1 3 (100.00%) Social Skills
Processes & Methodologies
1 3 (100.00%) Coaching
1 3 (100.00%) Customer Service
1 3 (100.00%) Due Diligence