The median annual salary for a 2nd Line Support Engineer was £27,500 in advertised job vacancies in England during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
UK > England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 582 578 497
Rank change year-on-year -4 -81  
Permanent jobs requiring a 2nd Line Support Engineer 302 377 526
As % of all permanent IT jobs advertised in England 0.36% 0.41% 0.50%
As % of the Job Titles category 0.38% 0.42% 0.52%
Number of salaries quoted 284 357 481
England median annual salary £27,500 £26,500 £26,000
Median salary % change year-on-year +3.77% +1.92%  
10th Percentile £22,000 £21,000 £21,000
90th Percentile £34,700 £35,000 £33,750
UK median annual salary £27,500 £26,500 £26,000
% change year-on-year +3.77% +1.92%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80155 88904 100680
As % of all permanent IT job vacancies advertised in England 95.94% 96.51% 96.61%
Number of salaries quoted 269837 336665 384213
England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
10th Percentile £26,250 £26,250 £25,500
90th Percentile £77,500 £72,500 £75,000
UK median annual salary £47,000 £47,500 £45,000
% change year-on-year -1.05% +5.55%  

2nd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in England.

Salary trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing 2nd Line Support Engineer in England over the 3 months to 29 June 2017.

Salary histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +27 112 £30,000 - 15
South East -17 63 £26,000 -1.88% 3
North of England +2 52 £25,000 +6.38% 11
Yorkshire +13 32 £26,000 +18.18% 2
East of England -12 30 £27,500 +3.77% 4
South West -15 29 £25,000 - 4
North West -39 19 £23,500 -1.05% 7
Midlands +5 16 £23,000 -2.12% 2
West Midlands +19 14 £23,000 -2.12% 1
East Midlands +20 2 £21,500 -15.68% 1
North East +15 1 - - 2
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 29 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 538 (84.19%) Windows
2 429 (67.14%) Active Directory
3 397 (62.13%) Microsoft
4 247 (38.65%) Windows Server
5 202 (31.61%) MS Exchange
6 185 (28.95%) VMware
7 175 (27.39%) Microsoft Office
8 168 (26.29%) Windows 7
8 168 (26.29%) Windows Server 2008
9 157 (24.57%) Windows Server 2012
10 156 (24.41%) Office 365
11 128 (20.03%) TCP/IP
12 119 (18.62%) LAN
13 117 (18.31%) Microsoft Certification
14 116 (18.15%) ITIL
15 115 (18.00%) WAN
16 114 (17.84%) DNS
17 113 (17.68%) Firewall
17 113 (17.68%) Windows 10
18 106 (16.59%) Hyper-V
18 106 (16.59%) Cisco
19 104 (16.28%) DHCP
20 101 (15.81%) Citrix
21 86 (13.46%) VMware Infrastructure
21 86 (13.46%) MCSE
22 77 (12.05%) MCP
23 72 (11.27%) SCCM
24 70 (10.95%) SLA
25 66 (10.33%) Exchange Server 2010
26 65 (10.17%) Windows 8

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 202 (31.61%) MS Exchange
2 66 (10.33%) Exchange Server 2010
3 55 (8.61%) SharePoint
4 54 (8.45%) Skype for Business
5 41 (6.42%) Exchange Server 2013
6 40 (6.26%) IIS
7 24 (3.76%) Exchange Server 2003
8 17 (2.66%) Exchange Server 2007
9 14 (2.19%) Blackberry Enterprise Server
10 9 (1.41%) Site Server
11 4 (0.63%) IBM Notes
11 4 (0.63%) JBoss
11 4 (0.63%) Tomcat
11 4 (0.63%) WebLogic
12 2 (0.31%) SharePoint 2010
13 1 (0.16%) Apache ServiceMix
13 1 (0.16%) EPiServer
13 1 (0.16%) nginx
13 1 (0.16%) SharePoint 2013
13 1 (0.16%) Umbraco
Applications
1 175 (27.39%) Microsoft Office
2 31 (4.85%) Microsoft Excel
3 25 (3.91%) Microsoft PowerPoint
4 4 (0.63%) MS Visio
5 3 (0.47%) Adobe Creative Suite
6 2 (0.31%) AutoCAD
6 2 (0.31%) Final Cut Pro
Business Applications
1 11 (1.72%) SAP Oil and Gas
2 6 (0.94%) Dynamics NAV
3 5 (0.78%) Remedy ITSM
4 3 (0.47%) Dynamics AX
5 2 (0.31%) Eikon
6 1 (0.16%) SAP Business One
Cloud Services
1 156 (24.41%) Office 365
2 25 (3.91%) Microsoft Azure
3 9 (1.41%) Cloud Computing
4 7 (1.10%) Amazon AWS
5 4 (0.63%) G Suite
6 3 (0.47%) Mimecast
7 2 (0.31%) SaaS
7 2 (0.31%) Yammer
8 1 (0.16%) Adobe Creative Cloud
Communications & Networking
1 128 (20.03%) TCP/IP
2 119 (18.62%) LAN
3 115 (18.00%) WAN
4 114 (17.84%) DNS
5 113 (17.68%) Firewall
6 104 (16.28%) DHCP
7 48 (7.51%) VPN
8 37 (5.79%) Wi-Fi
9 36 (5.63%) VoIP
10 35 (5.48%) SAN
11 29 (4.54%) Internet
12 28 (4.38%) Skype
13 25 (3.91%) WLAN
14 17 (2.66%) Wireless
15 15 (2.35%) Remote Desktop
16 13 (2.03%) WebEx
17 11 (1.72%) Cisco ASA
17 11 (1.72%) SMTP
18 10 (1.56%) IP Telephony
19 8 (1.25%) SNMP
Database & Business Intelligence
1 48 (7.51%) SQL Server
2 22 (3.44%) SQL Server 2012
3 21 (3.29%) SQL Server 2008
4 13 (2.03%) SQL Server 2000
4 13 (2.03%) SQL Server 2005
5 5 (0.78%) MySQL
6 1 (0.16%) Amazon RDS
6 1 (0.16%) DB2
6 1 (0.16%) Informix
6 1 (0.16%) Oracle Database
6 1 (0.16%) Oracle Reports
6 1 (0.16%) Relational Database
Development Applications
1 4 (0.63%) MSI
2 1 (0.16%) Git (software)
2 1 (0.16%) Subversion
General
1 63 (9.86%) Finance
2 34 (5.32%) Telecoms
3 29 (4.54%) Manufacturing
4 21 (3.29%) Marketing
5 13 (2.03%) Banking
6 11 (1.72%) Electronics
7 10 (1.56%) German Language
8 9 (1.41%) Law
8 9 (1.41%) Retail
9 5 (0.78%) French Language
9 5 (0.78%) Legal
10 4 (0.63%) Dutch Language
10 4 (0.63%) Military
10 4 (0.63%) Spanish Language
11 3 (0.47%) Advertising
11 3 (0.47%) Back Office
11 3 (0.47%) Polish Language
12 2 (0.31%) Aerospace
12 2 (0.31%) Financial Institution
13 1 (0.16%) Front Office
Libraries, Frameworks & Software Standards
1 19 (2.97%) Software Packaging
2 7 (1.10%) HTML
3 3 (0.47%) .NET
3 3 (0.47%) J2EE
4 2 (0.31%) COM
4 2 (0.31%) Web Services
Miscellaneous
1 46 (7.20%) Driving Licence
2 25 (3.91%) Management Information System
3 18 (2.82%) Blackberry
3 18 (2.82%) Computer Science
4 16 (2.50%) Data Centre
5 14 (2.19%) iPhone
5 14 (2.19%) User Experience
6 13 (2.03%) Replication
7 12 (1.88%) Smartphone
8 8 (1.25%) Client/Server
8 8 (1.25%) iPad
8 8 (1.25%) Public Cloud
9 7 (1.10%) Analytical Skills
10 6 (0.94%) Fintech
11 5 (0.78%) Mobile Computing
12 4 (0.63%) Clustering
12 4 (0.63%) Enterprise Storage
12 4 (0.63%) Foreign Exchange (FX)
13 3 (0.47%) EPoS
13 3 (0.47%) Thin Client
Operating Systems
1 538 (84.19%) Windows
2 247 (38.65%) Windows Server
3 168 (26.29%) Windows 7
3 168 (26.29%) Windows Server 2008
4 157 (24.57%) Windows Server 2012
5 113 (17.68%) Windows 10
6 65 (10.17%) Windows 8
7 56 (8.76%) Windows Server 2003
8 35 (5.48%) Windows XP
9 34 (5.32%) Android
9 34 (5.32%) Linux
9 34 (5.32%) Mac OS X
10 26 (4.07%) Apple iOS
11 13 (2.03%) Mac OS
12 9 (1.41%) Windows Vista
13 8 (1.25%) Unix
14 2 (0.31%) CentOS
14 2 (0.31%) Ubuntu
14 2 (0.31%) Windows 2000 Server
15 1 (0.16%) Windows Mobile
Processes & Methodologies
1 116 (18.15%) ITIL
2 39 (6.10%) Problem Management
3 37 (5.79%) Service Delivery
3 37 (5.79%) Service Management
4 31 (4.85%) Time Management
5 25 (3.91%) Continuous Improvement
6 17 (2.66%) Change Management
7 16 (2.50%) Information Security
8 15 (2.35%) Change Control
8 15 (2.35%) Workflow
9 14 (2.19%) Business Intelligence
9 14 (2.19%) CRM
9 14 (2.19%) Stakeholder Management
10 13 (2.03%) Digital Marketing
11 11 (1.72%) Asset Management
11 11 (1.72%) Mobile Device Management
11 11 (1.72%) Programme Management
12 10 (1.56%) Incident Management
12 10 (1.56%) Mentoring
13 9 (1.41%) Migration
Programming Languages
1 64 (10.02%) SQL
2 17 (2.66%) PowerShell
3 5 (0.78%) Java
4 4 (0.63%) Shell Script
4 4 (0.63%) VBScript
5 2 (0.31%) PHP
6 1 (0.16%) C
6 1 (0.16%) Python
6 1 (0.16%) T-SQL
Qualifications
1 117 (18.31%) Microsoft Certification
2 86 (13.46%) MCSE
3 77 (12.05%) MCP
4 59 (9.23%) Cisco Certification
5 54 (8.45%) CCNA
6 49 (7.67%) MCSA
7 42 (6.57%) Security Cleared
8 40 (6.26%) SC Cleared
9 30 (4.69%) Degree
10 17 (2.66%) Computer Science Degree
11 16 (2.50%) ITIL Certification
12 15 (2.35%) MCITP
13 14 (2.19%) HND
14 13 (2.03%) GNVQ
15 9 (1.41%) A+ Certification
15 9 (1.41%) CCNP
16 8 (1.25%) VMware Certified Professional (VCP)
17 5 (0.78%) CCIE
17 5 (0.78%) Network+ Certification
18 4 (0.63%) CCSA
Quality Assurance & Compliance
1 70 (10.95%) SLA
2 29 (4.54%) ISO/IEC 20000
3 4 (0.63%) ISO/IEC 27001
4 1 (0.16%) ISO 9001
System Software
1 429 (67.14%) Active Directory
2 106 (16.59%) Hyper-V
3 86 (13.46%) VMware Infrastructure
4 34 (5.32%) XenApp
5 28 (4.38%) vSphere
6 16 (2.50%) VMware ESXi
6 16 (2.50%) VMware Workstation
7 14 (2.19%) XenDesktop
8 8 (1.25%) Terminal Services
9 2 (0.31%) Firmware
9 2 (0.31%) Terminal Server
9 2 (0.31%) vCloud
9 2 (0.31%) Virtual Desktop
10 1 (0.16%) LXC
Systems Management
1 72 (11.27%) SCCM
2 24 (3.76%) Backup Exec
3 14 (2.19%) DameWare
4 13 (2.03%) Perfmon
4 13 (2.03%) WSUS
5 5 (0.78%) Systems Management Server (SMS)
6 4 (0.63%) NetBackup
6 4 (0.63%) Sysprep
7 3 (0.47%) AirWatch
7 3 (0.47%) SCOM
7 3 (0.47%) SCVMM
8 2 (0.31%) Cisco CUCM
8 2 (0.31%) McAfee ePO
8 2 (0.31%) Norton AntiVirus
8 2 (0.31%) ZABBIX
9 1 (0.16%) FortiGate
9 1 (0.16%) Microsoft Intune
9 1 (0.16%) Nagios
9 1 (0.16%) Plesk
9 1 (0.16%) TeamSite
Vendors
1 397 (62.13%) Microsoft
2 185 (28.95%) VMware
3 106 (16.59%) Cisco
4 101 (15.81%) Citrix
5 47 (7.36%) Apple
6 39 (6.10%) HP
7 24 (3.76%) Dell
8 19 (2.97%) Veeam
9 16 (2.50%) Avaya
10 15 (2.35%) Oracle
11 14 (2.19%) SAP
12 13 (2.03%) Twitter
12 13 (2.03%) Veritas
13 12 (1.88%) Bloomberg
14 9 (1.41%) CheckPoint
14 9 (1.41%) Symantec
15 8 (1.25%) EMC
15 8 (1.25%) Juniper
15 8 (1.25%) NetApp
15 8 (1.25%) Reuters
Coventry, West Midlands (County)
Millshill Recruitment Ltd
Salary: £27000 - £30000 per annum
Posted: 3 hours ago
Watford, Hertfordshire
Senitor Associates
Posted: 3 hours ago
Bradford, West Yorkshire
Senitor Associates
Salary: £25000 per annum
Posted: 20 hours ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £32000.00 per annum
Posted: Yesterday
Newbury, Berkshire
ninesharp
Salary: £21000 - £26000 per annum + 25 days' holiday, pension etc
Posted: Yesterday
North London
FRG Technology Consulting
Salary: £23000 - £26000 per annum + Pension, Bonus
Posted: 2 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £25,000 to £27,000 per annum
Posted: 2 days ago
Manchester, Lancashire
Reflex Computer Recruitment
Salary: £22000 - £25000 per annum + Benefits
Posted: 2 days ago
Central London / West End
Eligo Recruitment Ltd
Salary: £24000 - £25000 per annum
Posted: 2 days ago
London
EasyWebRecruitment.com
Salary: £25-30k Basic and depending on experience
Posted: 23 hours ago
Central London / West End
Poole and Partners
Salary: From £22,000 to £26,000 per annum
Posted: 2 days ago
Knutsford, Cheshire
Itecco
Salary: £18000 - £23000 per annum
Posted: Yesterday
Bradford, West Yorkshire
Estio Technology Recruitment
Salary: From £20,000 to £27,500 per annum
Posted: 5 days ago
High Wycombe, Buckinghamshire
Stott & May
Salary: £25000 - £28000 per annum + Bonus and benefits
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Central Employment
Salary: From £24,000 to £30,000 per annum Company car or car allowance
Posted: 2 days ago
London
Information Technology Services
Salary: £28k - 35k per year
Posted: 3 days ago
Kettering, Northamptonshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Cheltenham, Gloucestershire
First Solution
Posted: 5 days ago
London
Talent Point Ltd
Salary: £27000.00 - £32000.00 per annum + bonus
Posted: 5 days ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 5 days ago
St. Neots, Cambridgeshire
People Source Consulting
Salary: £25000 - £27000 per annum + Benefits Package
Posted: 3 days ago
Enfield
FRG Technology Consulting
Salary: £21000 - £26000 per annum
Posted: 6 days ago
Manchester, Lancashire
Itecco
Salary: £22000 - £25000 per annum
Posted: 6 days ago
Wilmslow
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 7 days ago
London
Reed Technology
Salary: £28000 - £30000 per annum
Posted: 5 days ago
Wilmslow
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 7 days ago
London
Bluetownonline
Salary: £34000 per annum
Posted: 5 days ago
London
Talent Point
Salary: £20000.00 - £25000.00 per annum
Posted: 17 days ago
London
Hays London City Cheapside
Salary: £28000.00 - £33000.00 per annum
Posted: 21 days ago
West Drayton, London
XIST4 IT LIMITED
Salary: £28-34,000 + Bens
Posted: 27 days ago