2nd Line Support Engineer Job Trends in England

Second Line Support Engineer
UK > England

The median Second Line Support Engineer salary in England is £35,000 per year, according to job vacancies posted during the 6 months leading to 9 November 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Nov 2026		 Same period 2025 Same period 2024
Rank 587 504 524
Rank change year-on-year -83 +20 -96
Permanent 2nd Line Support Engineer jobs 199 127 194
As % of all permanent jobs in England 0.18% 0.29% 0.32%
As % of the Job Titles category 0.20% 0.31% 0.34%
Number of salaries quoted 178 120 157
10th Percentile £30,000 £28,950 £27,750
25th Percentile £31,250 £30,750 £29,750
Median annual salary (50th Percentile) £35,000 £33,500 £33,500
Median % change year-on-year +4.48% - +3.08%
75th Percentile £38,750 £38,750 £38,750
90th Percentile £41,750 £42,500 £45,000
UK median annual salary £35,000 £33,500 £33,500
% change year-on-year +4.48% - +3.08%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in England matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.

6 months to
9 Nov 2026		 Same period 2025 Same period 2024
Permanent job adverts in England matching a recognised job title 99,174 40,387 57,437
% of permanent job adverts matching a recognised job title 91.83% 90.77% 94.79%
Number of salaries quoted 67,606 25,637 32,383
10th Percentile £31,250 £28,250 £31,250
25th Percentile £41,250 £35,000 £42,500
Median annual salary (50th Percentile) £59,999 £52,500 £57,500
Median % change year-on-year +14.28% -8.70% -4.17%
75th Percentile £77,500 £75,000 £76,000
90th Percentile £100,000 £95,000 £95,000
UK median annual salary £59,813 £52,500 £57,500
% change year-on-year +13.93% -8.70% -4.17%

2nd Line Support Engineer Job Vacancy Trend in England

Historical trend showing the proportion of permanent 2nd Line Support Engineer job postings relative to all permanent IT jobs advertised in England.

2nd Line Support Engineer job vacancy trend in England

2nd Line Support Engineer Salary Trend in England

Salary distribution trend for 2nd Line Support Engineer job vacancies in England.

Salary distribution trend for 2nd Line Support Engineer job vacancies in England

2nd Line Support Engineer Salary Histogram in England

Salary distribution for 2nd Line Support Engineer jobs in England over the 6 months to 9 November 2026.

Salary histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in 2nd Line Support Engineer jobs within the England region over the 6 months to 9 November 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Job Ads
Past 6 Months		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
East of England -27 49 £35,000 +4.48% 3
South East -67 43 £35,000 +4.48% 6
London -50 42 £36,500 -5.19% 15
North of England -51 39 £34,500 +6.15% 4
North West -28 35 £34,000 +4.62% 3
Midlands -72 19 £33,000 -3.65% 5
West Midlands -53 14 £32,500 -13.33% 5
South West -101 7 £35,000 +6.06% 5
East Midlands -60 5 £35,000 +4.48%
Yorkshire -38 4 £35,000 -
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 9 November 2026, 2nd Line Support Engineer job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 2nd Line Support Engineer job ads across the England region.

RankSkillShareJob Ads
1Microsoft68.8%137
2Microsoft 36565.8%131
3Windows57.3%114
4Active Directory44.7%89
5Entra ID37.2%74
6Windows Server32.2%64
7Customer Service30.2%60
8Microsoft Exchange29.1%58
9Azure28.1%56
10Firewall24.6%49
10SharePoint24.6%49
12Problem-Solving24.1%48
13DNS23.6%47
14TCP/IP22.1%44
15DHCP21.1%42
16Microsoft Intune20.6%41
17Windows 1019.6%39
18VPN16.1%32
19Hyper-V13.6%27
20VMware13.1%26
21macOS12.6%25
22Continuous Improvement10.6%21
22Wi-Fi10.6%21
24Service Delivery9.5%19
24VLAN9.5%19
26Cybersecurity9.0%18
27Infrastructure Engineering8.5%17
28VMware Infrastructure8.0%16
29Collaborative Culture7.5%15
29Remote Monitoring and Management7.5%15

2nd Line Support Engineer Skill Set Co-Occurring Skills & Capabilities in England by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Job Titles

RankJob TitleShareJob Ads
1IT Support Engineer73.4%146
21st/2nd Line Support Engineer30.7%61
32nd Line Desktop Support Engineer9.5%19
4Field Support Engineer5.0%10
4Microsoft Engineer5.0%10
6Microsoft 365 Engineer4.0%8
7Azure Engineer2.5%5
7Cloud Engineer2.5%5
9Lead Cloud Engineer2.0%4
9Service Desk Engineer2.0%4
9Service Desk Support2.0%4
9Support Team Leader2.0%4
132nd Line Desktop Support Analyst1.0%2
132nd Line Technical Support Engineer1.0%2
13Software Support Engineer1.0%2
161st/2nd Line Support Technician0.5%1
16Incident Engineer0.5%1
16IT Support Technician0.5%1
16Operations Support Engineer0.5%1
16Remote Support Engineer0.5%1
39 2nd Line Support Engineer jobs in England