The median annual salary for a 2nd Line Support Engineer was £26,800 in advertised job vacancies in England during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK / England
Rank 516 548 475
Rank change year-on-year +32 -73  
Permanent jobs requiring a 2nd Line Support Engineer 335 430 547
As % of all permanent IT jobs advertised in England 0.42% 0.44% 0.55%
As % of the Job Titles category 0.44% 0.46% 0.57%
Number of salaries quoted 317 395 458
Median salary £26,800 £26,000 £26,500
Median salary % change year-on-year +3.07% -1.88%  
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £35,000 £32,500 £35,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 75889 93457 96279
As % of all permanent IT job vacancies advertised in England 96.26% 96.43% 96.65%
Number of salaries quoted 63471 79007 79398
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in England.

Salary trend for 2nd Line Support Engineer in England

2nd Line Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing 2nd Line Support Engineer in England over the 3 months to 26 March 2017.

Salary histogram for 2nd Line Support Engineer in England

2nd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +78 115 £30,000 +9.09% 19
South East +43 106 £27,000 +1.88% 8
South West -26 24 £26,250 +0.96% 1
Yorkshire +27 22 £26,000 +8.33% 3
East of England -12 22 £26,500 - 3
West Midlands +32 19 £23,750 -5.00%
North West -11 19 £25,000 +11.11% 3
East Midlands +3 6 £26,750 +4.90% 2
North East +6 2 £25,500 +9.67% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 March 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Engineer in the job title.

1 575 (89.29%) Windows
2 439 (68.17%) Active Directory
3 394 (61.18%) Microsoft
4 276 (42.86%) Windows Server
5 230 (35.71%) MS Exchange
6 205 (31.83%) Windows Server 2008
7 204 (31.68%) VMware
8 197 (30.59%) MS Excel
9 186 (28.88%) MS Office
10 183 (28.42%) Windows 7
11 177 (27.48%) Windows Server 2012
12 170 (26.40%) Office 365
13 131 (20.34%) Citrix
14 125 (19.41%) ITIL
15 121 (18.79%) Firewall
16 119 (18.48%) TCP/IP
17 115 (17.86%) VMware Infrastructure
18 113 (17.55%) Microsoft Certification
19 107 (16.61%) Hyper-V
20 106 (16.46%) Cisco
20 106 (16.46%) LAN
21 103 (15.99%) DNS
22 98 (15.22%) WAN
23 96 (14.91%) DHCP
24 86 (13.35%) Windows 10
25 81 (12.58%) Windows 8
26 79 (12.27%) SLA
27 76 (11.80%) Exchange Server 2010
28 71 (11.02%) SCCM
28 71 (11.02%) MCSE

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 230 (35.71%) MS Exchange
2 76 (11.80%) Exchange Server 2010
3 61 (9.47%) SharePoint
4 55 (8.54%) Skype for Business
5 48 (7.45%) Exchange Server 2013
6 32 (4.97%) Exchange Server 2007
7 31 (4.81%) IIS
8 23 (3.57%) Exchange Server 2003
9 9 (1.40%) Site Server
10 8 (1.24%) Blackberry Enterprise Server
11 7 (1.09%) SharePoint 2010
12 4 (0.62%) SharePoint 2013
12 4 (0.62%) SharePoint Server
13 3 (0.47%) WebSphere
14 2 (0.31%) IBM Notes
15 1 (0.16%) Apache
15 1 (0.16%) Apache ServiceMix
15 1 (0.16%) JBoss
15 1 (0.16%) Tomcat
15 1 (0.16%) WebLogic
Applications
1 197 (30.59%) MS Excel
2 186 (28.88%) MS Office
3 12 (1.86%) MS PowerPoint
4 7 (1.09%) Adobe Creative Suite
5 4 (0.62%) Final Cut Pro
5 4 (0.62%) MS Visio
6 2 (0.31%) InfoPath
7 1 (0.16%) AutoCAD
Business Applications
1 6 (0.93%) Dynamics NAV
2 3 (0.47%) Dynamics AX
3 2 (0.31%) Eikon
4 1 (0.16%) Dynamics CRM
4 1 (0.16%) SAP Business One
Cloud Services
1 170 (26.40%) Office 365
2 24 (3.73%) Microsoft Azure
3 6 (0.93%) Amazon AWS
3 6 (0.93%) Cloud Computing
4 5 (0.78%) SaaS
5 3 (0.47%) IaaS
5 3 (0.47%) PaaS
6 1 (0.16%) Adobe Creative Cloud
6 1 (0.16%) Azure Active Directory
6 1 (0.16%) G Suite
6 1 (0.16%) Mimecast
Communications & Networking
1 121 (18.79%) Firewall
2 119 (18.48%) TCP/IP
3 106 (16.46%) LAN
4 103 (15.99%) DNS
5 98 (15.22%) WAN
6 96 (14.91%) DHCP
7 52 (8.07%) VoIP
8 40 (6.21%) Internet
8 40 (6.21%) VPN
9 37 (5.75%) SAN
10 28 (4.35%) Wireless
11 27 (4.19%) Skype
12 24 (3.73%) Wi-Fi
13 18 (2.80%) WLAN
14 14 (2.17%) Cisco ASA
15 11 (1.71%) IP Telephony
16 10 (1.55%) Remote Desktop
17 9 (1.40%) SMTP
17 9 (1.40%) SNMP
17 9 (1.40%) VLAN
Database & Business Intelligence
1 59 (9.16%) SQL Server
2 26 (4.04%) SQL Server 2008
3 22 (3.42%) SQL Server 2012
4 9 (1.40%) SQL Server 2005
5 6 (0.93%) SQL Server 2000
6 2 (0.31%) MySQL
Development Applications
1 4 (0.62%) MSI
2 1 (0.16%) Git (software)
2 1 (0.16%) Subversion
General
1 53 (8.23%) Finance
2 37 (5.75%) Telecoms
3 12 (1.86%) Manufacturing
4 10 (1.55%) Advertising
4 10 (1.55%) Banking
4 10 (1.55%) Marketing
4 10 (1.55%) Retail
5 7 (1.09%) Law
6 5 (0.78%) Legal
7 4 (0.62%) French Language
7 4 (0.62%) German Language
7 4 (0.62%) Spanish Language
8 3 (0.47%) Dutch Language
8 3 (0.47%) Polish Language
9 2 (0.31%) Aerospace
10 1 (0.16%) Back Office
10 1 (0.16%) Front Office
10 1 (0.16%) Italian Language
Libraries, Frameworks & Software Standards
1 25 (3.88%) Software Packaging
2 13 (2.02%) HTML
3 2 (0.31%) Web Services
4 1 (0.16%) J2EE
4 1 (0.16%) LAMP
Miscellaneous
1 45 (6.99%) Driving Licence
2 24 (3.73%) Management Information System
3 19 (2.95%) Blackberry
3 19 (2.95%) Data Centre
3 19 (2.95%) iPhone
4 18 (2.80%) Enterprise Storage
5 14 (2.17%) User Experience
6 13 (2.02%) iPad
7 12 (1.86%) Replication
7 12 (1.86%) Smartphone
8 11 (1.71%) Analytical Skills
9 9 (1.40%) Client/Server
10 7 (1.09%) Public Cloud
11 6 (0.93%) Computer Science
12 5 (0.78%) Mobile Computing
12 5 (0.78%) NHS
12 5 (0.78%) Video Conferencing
13 3 (0.47%) Fintech
13 3 (0.47%) PACS
13 3 (0.47%) Tandem
Operating Systems
1 575 (89.29%) Windows
2 276 (42.86%) Windows Server
3 205 (31.83%) Windows Server 2008
4 183 (28.42%) Windows 7
5 177 (27.48%) Windows Server 2012
6 86 (13.35%) Windows 10
7 81 (12.58%) Windows 8
8 70 (10.87%) Windows Server 2003
9 51 (7.92%) Windows XP
10 44 (6.83%) Mac OS X
11 41 (6.37%) Linux
12 37 (5.75%) Android
13 26 (4.04%) Apple iOS
14 16 (2.48%) Mac OS
15 14 (2.17%) Windows Vista
16 12 (1.86%) Windows 2000 Server
17 11 (1.71%) Unix
18 5 (0.78%) AIX
19 4 (0.62%) Windows 2000
19 4 (0.62%) Windows Phone
Processes & Methodologies
1 125 (19.41%) ITIL
2 53 (8.23%) Problem Management
3 45 (6.99%) Service Management
4 32 (4.97%) Service Delivery
5 21 (3.26%) ITIL V3
6 20 (3.11%) Continuous Improvement
6 20 (3.11%) Workflow
7 18 (2.80%) Change Management
8 16 (2.48%) Change Control
9 14 (2.17%) Process Improvement
9 14 (2.17%) Time Management
10 12 (1.86%) Line Management
11 11 (1.71%) Systems Analysis
12 10 (1.55%) Mentoring
12 10 (1.55%) Mobile Device Management
12 10 (1.55%) Statistics
13 9 (1.40%) B2B
13 9 (1.40%) CRM
13 9 (1.40%) Data Protection
13 9 (1.40%) Migration
Programming Languages
1 52 (8.07%) SQL
2 21 (3.26%) PowerShell
3 6 (0.93%) VBScript
4 2 (0.31%) C
4 2 (0.31%) Java
5 1 (0.16%) JavaScript
5 1 (0.16%) Shell Script
5 1 (0.16%) T-SQL
Qualifications
1 113 (17.55%) Microsoft Certification
2 71 (11.02%) MCSE
3 70 (10.87%) MCP
4 62 (9.63%) Cisco Certification
5 55 (8.54%) CCNA
6 37 (5.75%) Security Cleared
7 33 (5.12%) MCSA
8 27 (4.19%) Degree
9 26 (4.04%) SC Cleared
10 23 (3.57%) MCITP
11 15 (2.33%) CCNP
12 13 (2.02%) A+ Certification
13 9 (1.40%) ITIL Certification
13 9 (1.40%) MCTS
13 9 (1.40%) VMware Certified Professional (VCP)
14 8 (1.24%) DV Cleared
15 6 (0.93%) CCSA
15 6 (0.93%) GNVQ
15 6 (0.93%) HND
16 5 (0.78%) CCIE
Quality Assurance & Compliance
1 79 (12.27%) SLA
2 3 (0.47%) QA
3 2 (0.31%) COBIT
3 2 (0.31%) ISO 9001
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO/IEC 27001
System Software
1 439 (68.17%) Active Directory
2 115 (17.86%) VMware Infrastructure
3 107 (16.61%) Hyper-V
4 39 (6.06%) XenApp
5 27 (4.19%) vSphere
6 21 (3.26%) XenDesktop
7 10 (1.55%) VMware ESXi
8 9 (1.40%) Virtual Desktop
9 6 (0.93%) Terminal Services
10 5 (0.78%) VMware Workstation
11 4 (0.62%) VMware ESX
12 3 (0.47%) Firmware
13 2 (0.31%) Terminal Server
14 1 (0.16%) Virtual Servers
Systems Management
1 71 (11.02%) SCCM
2 22 (3.42%) WSUS
3 15 (2.33%) Backup Exec
4 7 (1.09%) SCOM
5 6 (0.93%) DameWare
5 6 (0.93%) Perfmon
6 5 (0.78%) NetBackup
7 4 (0.62%) AirWatch
7 4 (0.62%) Sysprep
7 4 (0.62%) Systems Management Server (SMS)
8 3 (0.47%) Norton AntiVirus
8 3 (0.47%) SCVMM
9 2 (0.31%) McAfee ePO
9 2 (0.31%) Symantec Endpoint Protection
10 1 (0.16%) FortiGate
10 1 (0.16%) HP SIM
10 1 (0.16%) Jamf Pro
10 1 (0.16%) Microsoft Intune
10 1 (0.16%) XenMobile
10 1 (0.16%) ZENworks
Vendors
1 394 (61.18%) Microsoft
2 204 (31.68%) VMware
3 131 (20.34%) Citrix
4 106 (16.46%) Cisco
5 58 (9.01%) Apple
6 35 (5.43%) HP
7 23 (3.57%) Dell
8 22 (3.42%) Avaya
9 18 (2.80%) Twitter
10 15 (2.33%) CheckPoint
11 13 (2.02%) Juniper
11 13 (2.02%) Veeam
12 11 (1.71%) Bomgar
12 11 (1.71%) Symantec
13 9 (1.40%) Adobe
13 9 (1.40%) Bloomberg
14 6 (0.93%) EMC
14 6 (0.93%) NetApp
14 6 (0.93%) Sophos
14 6 (0.93%) Veritas
East London
Millshill Recruitment Ltd
Salary: £32000 - £35000 per annum
Posted: Yesterday
Ashby-De-La-Zouch, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum
Posted: 2 days ago
Wakefield, West Yorkshire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Manchester, Lancashire
Itecco
Salary: £24000 per annum
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum + Benefits
Posted: Yesterday
London
Webrecruit
Salary: Up to £25,000 per annum DOE Plus Benefits
Posted: 2 days ago
Central London / West End
Millshill Recruitment Ltd
Salary: £25000 - £27000 per annum
Posted: 3 days ago
London
Hudson IT
Salary: £22500 - £27000 per annum
Posted: Yesterday
City, London
Amicus Recruitment Limited
Salary: £25000 - £28000 per annum + Pension
Posted: 2 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Senitor Associates
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum + excellent benefits
Posted: 3 days ago
Borehamwood, Hertfordshire
Complete Tech Limited
Salary: From £27,500 to £30,000 per annum
Posted: Yesterday
London
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
Search Consultancy
Posted: 3 days ago
London
Mortimer Spinks
Salary: £22000 - £27000 per annum + MCSE Training + Benefits
Posted: 6 days ago
City, London
Amicus Recruitment Limited
Salary: £25000 - £35000 per annum + Penison, Bonus, etc
Posted: 4 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £28,000 to £28,000 per annum + Bonus + Good Benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Ping IT Recruitment ltd
Salary: Excellent salary
Posted: 4 days ago
West London
Eligo Recruitment Ltd
Salary: £27000 - £28000 per annum
Posted: 5 days ago
Newton Abbot, Devon
n-tier selection limited
Salary: £18000 - £25000 per annum + 28 days holiday37.5 hr weekpension
Posted: 4 days ago
South West London
Amicus Recruitment Limited
Salary: £26000 - £32000 per annum + Benefits
Posted: 5 days ago
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: 3 days ago
West London
Eligo Recruitment Ltd
Salary: £27000 - £28000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 4 days ago
Cheadle, Cheshire
Rutherford Grant Recruitment
Salary: £22000.00 - £26000.00 per annum
Posted: 4 days ago
Woking, Surrey
IT Lab
Salary: From £27,000 to £32,000 per annum dependent on experience
Posted: 5 days ago
London
Information Technology Services
Salary: £28k - 32k per year
Posted: 6 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Benefits
Posted: 4 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 10 days ago