Period
to 18 September 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 18 September 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > Yorkshire
6 months to
18 Sep 2020
Same period 2019 Same period 2018
Rank 29 32 27
Rank change year-on-year +3 -5 -9
Permanent jobs citing ITIL 209 599 688
As % of all permanent jobs advertised in Yorkshire 7.83% 7.97% 7.81%
As % of the Processes & Methodologies category 8.37% 8.78% 8.44%
Number of salaries quoted 196 544 590
Median annual salary £40,000 £40,000 £35,000
Median salary % change year-on-year - +14.29% -6.67%
10th Percentile £28,250 £21,250 £19,250
90th Percentile £61,250 £57,500 £60,000
England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 2,497 6,823 8,154
As % of all permanent IT jobs advertised in Yorkshire 93.59% 90.77% 92.53%
Number of salaries quoted 2,160 5,501 6,740
Median annual salary £45,000 £44,000 £44,000
Median salary % change year-on-year +2.27% - +3.53%
10th Percentile £31,250 £25,894 £26,000
90th Percentile £67,500 £64,750 £62,500
England median annual salary £57,500 £52,500 £50,000
% change year-on-year +9.52% +5.00% -

ITIL
Job Vacancy Trend in Yorkshire

Job postings citing ITIL as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITIL in Yorkshire

ITIL
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing ITIL in Yorkshire.

Salary trend for ITIL in Yorkshire

ITIL
Salary Histogram in Yorkshire

Salary distribution for jobs citing ITIL in Yorkshire over the 6 months to 18 September 2020.

Salary histogram for ITIL in Yorkshire

ITIL
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Yorkshire region over the 6 months to 18 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -6 98 £40,000 +6.67% 16
North Yorkshire +48 56 £41,000 +9.33% 4
South Yorkshire 0 49 £38,500 -18.95% 4
East Yorkshire -11 4 £40,000 +23.08% 1
ITIL
England

For the 6 months to 18 September 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for ITIL.

1 74 (35.41%) Active Directory
2 71 (33.97%) Microsoft
2 71 (33.97%) Windows
3 62 (29.67%) Office 365
4 56 (26.79%) Azure
5 46 (22.01%) Service Management
6 40 (19.14%) SLA
7 39 (18.66%) VMware
7 39 (18.66%) Windows Server
8 38 (18.18%) LAN
8 38 (18.18%) WAN
8 38 (18.18%) Service Delivery
8 38 (18.18%) Problem-Solving
9 37 (17.70%) Citrix
9 37 (17.70%) Problem Management
10 36 (17.22%) ITIL Certification
11 33 (15.79%) Incident Management
12 32 (15.31%) ITSM
12 32 (15.31%) Infrastructure Engineering
13 29 (13.88%) Agile Software Development
13 29 (13.88%) DevOps
14 27 (12.92%) Mentoring
14 27 (12.92%) SCCM
14 27 (12.92%) Finance
15 26 (12.44%) Degree
16 24 (11.48%) PowerShell
17 23 (11.00%) AWS
17 23 (11.00%) Change Management
17 23 (11.00%) Microsoft Office
18 22 (10.53%) SQL Server

ITIL
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (8.61%) IIS
2 16 (7.66%) SharePoint
3 10 (4.78%) MS Exchange
4 2 (0.96%) CMS
4 2 (0.96%) Skype for Business
4 2 (0.96%) Umbraco
5 1 (0.48%) Apache
5 1 (0.48%) Confluence
5 1 (0.48%) Exchange Server 2010
Applications
1 23 (11.00%) Microsoft Office
2 1 (0.48%) Microsoft Excel
Business Applications
1 3 (1.44%) Dynamics CRM
2 2 (0.96%) Elite 3E
3 1 (0.48%) BASE24
3 1 (0.48%) Maximo
3 1 (0.48%) NetSuite
3 1 (0.48%) Remedy ITSM
Cloud Services
1 62 (29.67%) Office 365
2 56 (26.79%) Azure
3 23 (11.00%) AWS
4 16 (7.66%) SaaS
5 11 (5.26%) Cloud Computing
6 8 (3.83%) OneDrive
7 6 (2.87%) Azure Active Directory
7 6 (2.87%) PaaS
8 5 (2.39%) AWS CloudFormation
9 3 (1.44%) Mimecast
9 3 (1.44%) Power Platform
10 2 (0.96%) GCP
11 1 (0.48%) Dynamics 365
11 1 (0.48%) IaaS
11 1 (0.48%) PowerApps
11 1 (0.48%) Yammer
Communications & Networking
1 38 (18.18%) LAN
1 38 (18.18%) WAN
2 22 (10.53%) SAN
3 19 (9.09%) Firewall
3 19 (9.09%) VPN
4 13 (6.22%) DNS
4 13 (6.22%) Unified Communications
5 11 (5.26%) TCP/IP
6 10 (4.78%) DHCP
7 6 (2.87%) Skype
8 5 (2.39%) Network Security
9 4 (1.91%) Fibre Channel
9 4 (1.91%) iSCSI
9 4 (1.91%) Wi-Fi
10 3 (1.44%) Remote Desktop
10 3 (1.44%) VLAN
11 2 (0.96%) 3G
11 2 (0.96%) 4G
11 2 (0.96%) Wireless
11 2 (0.96%) WLAN
Database & Business Intelligence
1 22 (10.53%) SQL Server
2 8 (3.83%) SQL Server Integration Services
3 6 (2.87%) SQL Server Reporting Services
4 5 (2.39%) Crystal Reports
5 4 (1.91%) Amazon RDS
6 2 (0.96%) Data Warehouse
6 2 (0.96%) Power BI
7 1 (0.48%) Big Data
7 1 (0.48%) Qlik Sense
7 1 (0.48%) QlikView
7 1 (0.48%) Relational Database
7 1 (0.48%) SQL Server 2012
7 1 (0.48%) SQL Server 2014
7 1 (0.48%) SQL Server 2016
Development Applications
1 4 (1.91%) Visual Studio
2 3 (1.44%) Jenkins
2 3 (1.44%) JIRA
3 2 (0.96%) Bitbucket
General
1 27 (12.92%) Finance
2 10 (4.78%) Public Sector
3 7 (3.35%) Law
4 6 (2.87%) Manufacturing
5 5 (2.39%) Legal
6 4 (1.91%) Billing
7 3 (1.44%) Back Office
7 3 (1.44%) Housing Association
7 3 (1.44%) Retail
8 1 (0.48%) Games
Job Titles
1 54 (25.84%) Analyst
2 31 (14.83%) Infrastructure Engineer
3 23 (11.00%) Service Manager
4 20 (9.57%) IT Analyst
4 20 (9.57%) IT Manager
4 20 (9.57%) Support Engineer
5 18 (8.61%) Support Analyst
6 15 (7.18%) Microsoft Engineer
7 14 (6.70%) Delivery Manager
7 14 (6.70%) Service Analyst
8 12 (5.74%) Project Analyst
8 12 (5.74%) Senior Analyst
8 12 (5.74%) Senior Support Analyst
8 12 (5.74%) Technical Support
9 11 (5.26%) IT Services Manager
9 11 (5.26%) Microsoft Infrastructure Engineer
9 11 (5.26%) Operations Manager
9 11 (5.26%) Server Engineer
10 10 (4.78%) IT Support
10 10 (4.78%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (3.83%) .NET
2 7 (3.35%) Web Services
3 4 (1.91%) REST
3 4 (1.91%) SOAP
4 3 (1.44%) ASP.NET
5 2 (0.96%) HTML
5 2 (0.96%) Spring
6 1 (0.48%) .NET Core
6 1 (0.48%) CSS
6 1 (0.48%) jQuery
6 1 (0.48%) RESTful
6 1 (0.48%) XML
Miscellaneous
1 17 (8.13%) Analytical Skills
2 15 (7.18%) Self-Motivation
3 11 (5.26%) Data Centre
3 11 (5.26%) iPhone
4 8 (3.83%) Renewable Energy
5 5 (2.39%) Analytical Mindset
6 4 (1.91%) Driving Licence
6 4 (1.91%) Mainframe
6 4 (1.91%) Management Information System
6 4 (1.91%) Virtual Team
7 3 (1.44%) Cyberthreat
7 3 (1.44%) Greenfield Project
7 3 (1.44%) User Experience
8 2 (0.96%) Clustering
8 2 (0.96%) Enterprise Software
8 2 (0.96%) iPad
9 1 (0.48%) Private Cloud
9 1 (0.48%) Public Cloud
9 1 (0.48%) Replication
9 1 (0.48%) Wiki
Operating Systems
1 71 (33.97%) Windows
2 39 (18.66%) Windows Server
3 19 (9.09%) Android
4 18 (8.61%) Linux
4 18 (8.61%) Windows Server 2008
5 16 (7.66%) Windows 10
6 13 (6.22%) Windows Server 2016
7 12 (5.74%) Windows Server 2012
8 11 (5.26%) Windows Server 2019
9 9 (4.31%) Apple iOS
10 7 (3.35%) Mac OS
11 5 (2.39%) Red Hat Enterprise Linux
12 4 (1.91%) Unix
12 4 (1.91%) Windows Server 2003
13 2 (0.96%) AIX
13 2 (0.96%) Solaris
13 2 (0.96%) SUSE
Processes & Methodologies
1 46 (22.01%) Service Management
2 38 (18.18%) Problem-Solving
2 38 (18.18%) Service Delivery
3 37 (17.70%) Problem Management
4 33 (15.79%) Incident Management
5 32 (15.31%) Infrastructure Engineering
5 32 (15.31%) ITSM
6 29 (13.88%) Agile Software Development
6 29 (13.88%) DevOps
7 27 (12.92%) Mentoring
8 23 (11.00%) Change Management
9 18 (8.61%) Decision-Making
9 18 (8.61%) Information Security
9 18 (8.61%) Stakeholder Management
10 16 (7.66%) Continuous Improvement
10 16 (7.66%) Cybersecurity
11 14 (6.70%) Coaching
11 14 (6.70%) Project Management
12 13 (6.22%) Identity Access Management
13 12 (5.74%) Availability Management
Programming Languages
1 24 (11.48%) PowerShell
2 22 (10.53%) SQL
3 5 (2.39%) Java
3 5 (2.39%) T-SQL
4 4 (1.91%) Bash Shell
5 3 (1.44%) C
5 3 (1.44%) C#
5 3 (1.44%) Shell Script
6 2 (0.96%) JavaScript
6 2 (0.96%) Korn
6 2 (0.96%) VB.NET
7 1 (0.48%) PHP
7 1 (0.48%) Python
7 1 (0.48%) VB
Qualifications
1 36 (17.22%) ITIL Certification
2 26 (12.44%) Degree
3 14 (6.70%) Microsoft Certification
4 12 (5.74%) Cisco Certification
4 12 (5.74%) Computer Science Degree
5 11 (5.26%) MCSA
6 9 (4.31%) CCNA
6 9 (4.31%) CCNP
7 8 (3.83%) ITIL Foundation Certificate
8 5 (2.39%) MCP
8 5 (2.39%) SC Cleared
8 5 (2.39%) Security Cleared
9 4 (1.91%) Server+ Certification
10 3 (1.44%) (ISC)2 CCSP
10 3 (1.44%) BPSS Clearance
10 3 (1.44%) MCSE
11 2 (0.96%) DV Cleared
11 2 (0.96%) ISEB
11 2 (0.96%) PMP
11 2 (0.96%) TOGAF Certification
Quality Assurance & Compliance
1 40 (19.14%) SLA
2 15 (7.18%) ISO/IEC 27001
3 6 (2.87%) PCI DSS
4 2 (0.96%) Cyber Essentials
4 2 (0.96%) Cyber Essentials PLUS
4 2 (0.96%) Data Quality
4 2 (0.96%) QA
5 1 (0.48%) GDPR
5 1 (0.48%) ISO 9001
System Software
1 74 (35.41%) Active Directory
2 19 (9.09%) VMware Infrastructure
3 14 (6.70%) Hyper-V
4 12 (5.74%) Virtual Desktop
5 9 (4.31%) Terminal Server
6 5 (2.39%) XenApp
7 4 (1.91%) Citrix Hypervisor
7 4 (1.91%) Microsoft App-V
7 4 (1.91%) Virtual Machines
7 4 (1.91%) vSphere
7 4 (1.91%) XenDesktop
8 2 (0.96%) Docker
8 2 (0.96%) NFS
9 1 (0.48%) BitLocker
9 1 (0.48%) VMware ESXi
Systems Management
1 27 (12.92%) SCCM
2 12 (5.74%) Microsoft Intune
3 6 (2.87%) Puppet
3 6 (2.87%) Terraform
4 2 (0.96%) Ansible
4 2 (0.96%) Host Intrusion Detection System
4 2 (0.96%) Kubernetes
4 2 (0.96%) Nessus
4 2 (0.96%) Packer
4 2 (0.96%) SCOM
4 2 (0.96%) SCVMM
4 2 (0.96%) vCenter Server
5 1 (0.48%) AirWatch
5 1 (0.48%) Single Sign-On
5 1 (0.48%) Tivoli Storage Manager
5 1 (0.48%) WSUS
Vendors
1 71 (33.97%) Microsoft
2 39 (18.66%) VMware
3 37 (17.70%) Citrix
4 16 (7.66%) Cisco
5 9 (4.31%) ServiceNow
6 6 (2.87%) Apple
7 5 (2.39%) Oracle
7 5 (2.39%) Red Hat
8 4 (1.91%) NetApp
8 4 (1.91%) PeopleSoft
8 4 (1.91%) Veeam
8 4 (1.91%) Workday
9 3 (1.44%) HP
10 2 (0.96%) Atlassian
10 2 (0.96%) CommVault
10 2 (0.96%) Google
10 2 (0.96%) Intapp
10 2 (0.96%) McAfee
10 2 (0.96%) Mitel
10 2 (0.96%) Sophos