Period
to 22 January 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 January 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > Yorkshire
6 months to
22 Jan 2020
Same period 2019 Same period 2018
Rank 28 28 21
Rank change year-on-year 0 -7 -5
Permanent jobs citing ITIL 425 548 796
As % of all permanent IT jobs advertised in Yorkshire 6.94% 7.36% 8.25%
As % of the Processes & Methodologies category 7.62% 7.97% 8.92%
Number of salaries quoted 333 463 691
Yorkshire median annual salary £40,827 £35,000 £37,500
Median salary % change year-on-year +16.65% -6.67% -
10th Percentile £21,250 £19,000 £22,500
90th Percentile £63,378 £57,500 £55,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 5,574 6,875 8,926
As % of all permanent IT jobs advertised in Yorkshire 90.99% 92.32% 92.51%
Number of salaries quoted 4,617 5,583 7,593
Yorkshire median annual salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.45% +2.35% +4.94%
10th Percentile £27,000 £26,250 £26,250
90th Percentile £67,500 £62,500 £60,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in Yorkshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITIL in Yorkshire

ITIL
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Yorkshire.

Salary trend for ITIL in Yorkshire

ITIL
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing ITIL in Yorkshire over the 6 months to 22 January 2020.

Salary histogram for ITIL in Yorkshire

ITIL
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Yorkshire region over the 6 months to 22 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -5 278 £40,000 - 57
North Yorkshire +16 68 £42,500 +84.78% 9
South Yorkshire +2 63 £42,500 +49.12% 11
East Yorkshire +17 14 £29,528 +51.43% 1
ITIL
England

For the 6 months to 22 January 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for ITIL.

1 206 (48.47%) Windows
2 177 (41.65%) Microsoft
3 149 (35.06%) Active Directory
4 142 (33.41%) Office 365
5 107 (25.18%) Windows Server
6 106 (24.94%) Azure
7 101 (23.76%) Service Management
8 85 (20.00%) Problem-Solving
9 81 (19.06%) Service Delivery
10 80 (18.82%) VMware
10 80 (18.82%) Agile Software Development
11 70 (16.47%) Microsoft Certification
12 66 (15.53%) Firewall
12 66 (15.53%) SCCM
13 65 (15.29%) Citrix
14 61 (14.35%) Windows Server 2012
14 61 (14.35%) Windows 10
15 60 (14.12%) Continuous Improvement
15 60 (14.12%) ITSM
16 57 (13.41%) Cisco
17 56 (13.18%) Finance
18 55 (12.94%) SLA
18 55 (12.94%) DNS
18 55 (12.94%) Analytical Skills
19 52 (12.24%) Windows Server 2008
20 51 (12.00%) VPN
21 50 (11.76%) MCSA
22 49 (11.53%) Infrastructure Engineering
23 47 (11.06%) Microsoft Office
24 46 (10.82%) DHCP

ITIL
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (8.47%) MS Exchange
2 25 (5.88%) Skype for Business
3 18 (4.24%) IIS
4 17 (4.00%) Exchange Server 2010
5 11 (2.59%) SharePoint
6 5 (1.18%) Exchange Server 2013
7 4 (0.94%) CMS
8 3 (0.71%) Apache Spark
8 3 (0.71%) BizTalk Server
8 3 (0.71%) Confluence
9 1 (0.24%) Apache
9 1 (0.24%) Exchange Server 2000
9 1 (0.24%) Exchange Server 2003
9 1 (0.24%) Exchange Server 5.5
9 1 (0.24%) Oracle HTTP Server
9 1 (0.24%) Oracle SOA Suite
9 1 (0.24%) Tomcat
9 1 (0.24%) WebLogic
Applications
1 47 (11.06%) Microsoft Office
2 9 (2.12%) Microsoft Excel
3 3 (0.71%) Microsoft Project
4 2 (0.47%) Microsoft PowerPoint
Business Applications
1 24 (5.65%) assyst
2 8 (1.88%) Dynamics AX
3 4 (0.94%) Dynamics CRM
4 1 (0.24%) Magento
4 1 (0.24%) Remedy ITSM
4 1 (0.24%) Sage 200
Cloud Services
1 142 (33.41%) Office 365
2 106 (24.94%) Azure
3 38 (8.94%) AWS
4 31 (7.29%) Azure Active Directory
5 15 (3.53%) SaaS
6 8 (1.88%) Cloud Computing
7 6 (1.41%) IaaS
7 6 (1.41%) PaaS
8 4 (0.94%) Power Platform
9 2 (0.47%) Serverless
10 1 (0.24%) Amazon CloudWatch
10 1 (0.24%) Dynamics 365
10 1 (0.24%) G Suite
10 1 (0.24%) GCP
10 1 (0.24%) OneDrive
Communications & Networking
1 66 (15.53%) Firewall
2 55 (12.94%) DNS
3 51 (12.00%) VPN
4 46 (10.82%) DHCP
5 43 (10.12%) WAN
6 42 (9.88%) LAN
7 37 (8.71%) VoIP
8 36 (8.47%) TCP/IP
9 27 (6.35%) SAN
10 21 (4.94%) Skype
11 20 (4.71%) Wireless
12 15 (3.53%) MPLS
12 15 (3.53%) Wi-Fi
13 12 (2.82%) Network Security
14 9 (2.12%) Internet
15 8 (1.88%) Remote Desktop
16 7 (1.65%) Asterisk PBX
16 7 (1.65%) Unified Communications
17 6 (1.41%) ISDN
18 5 (1.18%) PBX
Database & Business Intelligence
1 30 (7.06%) SQL Server
2 6 (1.41%) Amazon RDS
3 5 (1.18%) Data Warehouse
4 4 (0.94%) Big Data
4 4 (0.94%) Power BI
4 4 (0.94%) Relational Database
5 3 (0.71%) Hadoop
5 3 (0.71%) MySQL
5 3 (0.71%) SQL Server Reporting Services
6 2 (0.47%) Crystal Reports
7 1 (0.24%) BusinessObjects
7 1 (0.24%) DB2
7 1 (0.24%) OLAP
7 1 (0.24%) Oracle Reports
7 1 (0.24%) RDBMS
7 1 (0.24%) SQL Server Integration Services
Development Applications
1 12 (2.82%) JIRA
2 4 (0.94%) Jenkins
3 3 (0.71%) Atlassian Bamboo
3 3 (0.71%) Bitbucket
3 3 (0.71%) Visual Studio
4 1 (0.24%) Git (software)
4 1 (0.24%) Oracle Forms
4 1 (0.24%) TeamCity
General
1 56 (13.18%) Finance
2 43 (10.12%) Telecoms
3 30 (7.06%) Retail
4 20 (4.71%) Public Sector
5 18 (4.24%) Legal
6 11 (2.59%) Manufacturing
7 7 (1.65%) Banking
8 6 (1.41%) Financial Institution
9 3 (0.71%) Advertising
9 3 (0.71%) Electronics
9 3 (0.71%) Marketing
10 2 (0.47%) Billing
10 2 (0.47%) Law
10 2 (0.47%) Local Government
11 1 (0.24%) Publishing
Job Titles
1 85 (20.00%) Analyst
2 48 (11.29%) Service Analyst
3 39 (9.18%) Service Desk Analyst
4 33 (7.76%) Infrastructure Engineer
5 32 (7.53%) Service Manager
6 26 (6.12%) Support Engineer
7 24 (5.65%) IT Support
8 23 (5.41%) Support Analyst
9 22 (5.18%) IT Manager
10 21 (4.94%) Architect
11 18 (4.24%) 3rd Line Engineer
11 18 (4.24%) IT Engineer
11 18 (4.24%) Team Leader
12 17 (4.00%) Delivery Manager
12 17 (4.00%) Windows Engineer
13 15 (3.53%) Head of IT
13 15 (3.53%) Service Delivery Manager
14 14 (3.29%) 2nd Line Support
14 14 (3.29%) Microsoft Engineer
14 14 (3.29%) Systems Engineer
Libraries, Frameworks & Software Standards
1 14 (3.29%) .NET
2 7 (1.65%) Web Services
2 7 (1.65%) XML
3 4 (0.94%) Middleware
4 3 (0.71%) REST
4 3 (0.71%) SAP PI
5 2 (0.47%) .NET Core
5 2 (0.47%) HTML
5 2 (0.47%) Node.js
5 2 (0.47%) Spring
6 1 (0.24%) COM
6 1 (0.24%) CSS
6 1 (0.24%) EDI
6 1 (0.24%) XSLT
Miscellaneous
1 55 (12.94%) Analytical Skills
2 29 (6.82%) Data Centre
3 26 (6.12%) Public Cloud
4 22 (5.18%) Self-Motivation
5 19 (4.47%) Management Information System
6 8 (1.88%) iPhone
6 8 (1.88%) Video Conferencing
7 7 (1.65%) CMDB
7 7 (1.65%) e-Learning
7 7 (1.65%) IVR
8 6 (1.41%) Driving Licence
8 6 (1.41%) EPoS
8 6 (1.41%) Hybrid Cloud
8 6 (1.41%) Virtual Team
9 5 (1.18%) Enterprise Software
9 5 (1.18%) Fat Client
9 5 (1.18%) Thin Client
10 4 (0.94%) AS400
11 3 (0.71%) Handset
11 3 (0.71%) PMI
Operating Systems
1 206 (48.47%) Windows
2 107 (25.18%) Windows Server
3 61 (14.35%) Windows 10
3 61 (14.35%) Windows Server 2012
4 52 (12.24%) Windows Server 2008
5 37 (8.71%) Linux
6 34 (8.00%) Windows Server 2003
7 25 (5.88%) Windows 7
8 24 (5.65%) Windows 8
9 13 (3.06%) Unix
10 10 (2.35%) Android
11 9 (2.12%) Apple iOS
12 8 (1.88%) Mac OS
13 7 (1.65%) Red Hat Enterprise Linux
14 3 (0.71%) Windows Phone
15 2 (0.47%) Windows 2000 Server
15 2 (0.47%) Windows XP
16 1 (0.24%) AIX
16 1 (0.24%) HPUX
Processes & Methodologies
1 101 (23.76%) Service Management
2 85 (20.00%) Problem-Solving
3 81 (19.06%) Service Delivery
4 80 (18.82%) Agile Software Development
5 60 (14.12%) Continuous Improvement
5 60 (14.12%) ITSM
6 49 (11.53%) Infrastructure Engineering
7 46 (10.82%) Change Management
7 46 (10.82%) ITIL V3
8 45 (10.59%) Coaching
9 44 (10.35%) Problem Management
10 37 (8.71%) Disaster Recovery
11 35 (8.24%) Incident Management
12 34 (8.00%) DevOps
12 34 (8.00%) Mentoring
13 30 (7.06%) Project Management
14 28 (6.59%) PRINCE2
15 25 (5.88%) Decision-Making
16 23 (5.41%) TOGAF
17 22 (5.18%) Server Management
Programming Languages
1 37 (8.71%) SQL
2 32 (7.53%) PowerShell
3 12 (2.82%) Python
4 11 (2.59%) C#
5 6 (1.41%) Bash Shell
5 6 (1.41%) Java
6 5 (1.18%) Ruby
7 4 (0.94%) JavaScript
8 3 (0.71%) Perl
9 2 (0.47%) C
9 2 (0.47%) C++
10 1 (0.24%) Groovy
10 1 (0.24%) VB
Qualifications
1 70 (16.47%) Microsoft Certification
2 50 (11.76%) MCSA
3 44 (10.35%) ITIL Certification
4 33 (7.76%) MCSE
5 23 (5.41%) Degree
6 22 (5.18%) Cisco Certification
7 19 (4.47%) CCNA
8 16 (3.76%) MCP
9 15 (3.53%) CCNP
10 13 (3.06%) CISA
10 13 (3.06%) MCITP
11 12 (2.82%) CISM
12 10 (2.35%) CISSP
12 10 (2.35%) PRINCE2 Certification
13 8 (1.88%) PMI Certification
13 8 (1.88%) SSCP
14 7 (1.65%) Avaya Certification
14 7 (1.65%) PMP
15 6 (1.41%) SC Cleared
15 6 (1.41%) Security Cleared
Quality Assurance & Compliance
1 55 (12.94%) SLA
2 37 (8.71%) ISO/IEC 27001
3 15 (3.53%) PCI DSS
4 12 (2.82%) COBIT
5 11 (2.59%) NIST
6 8 (1.88%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 7 (1.65%) QA
8 6 (1.41%) Actionable Recommendations
9 5 (1.18%) GDPR
10 4 (0.94%) ISO/IEC 20000
11 3 (0.71%) Sarbanes-Oxley
12 2 (0.47%) ITGC
13 1 (0.24%) Cyber Essentials
13 1 (0.24%) Data Quality
13 1 (0.24%) GLBA
13 1 (0.24%) HIPAA
13 1 (0.24%) ISO 9001
System Software
1 149 (35.06%) Active Directory
2 46 (10.82%) VMware Infrastructure
3 39 (9.18%) Hyper-V
4 24 (5.65%) vSphere
5 21 (4.94%) XenApp
6 8 (1.88%) VMware ESXi
7 5 (1.18%) Terminal Services
7 5 (1.18%) XenDesktop
8 4 (0.94%) BitLocker
9 3 (0.71%) Virtual Machines
9 3 (0.71%) VMware NSX
10 2 (0.47%) Citrix Hypervisor
10 2 (0.47%) Firmware
10 2 (0.47%) Microsoft App-V
11 1 (0.24%) Postfix
11 1 (0.24%) Squid
Systems Management
1 66 (15.53%) SCCM
2 25 (5.88%) WSUS
3 23 (5.41%) Microsoft Intune
4 9 (2.12%) SCOM
5 5 (1.18%) AirWatch
5 5 (1.18%) Ansible
6 4 (0.94%) Nessus
7 3 (0.71%) Microsoft Data Protection Manager
7 3 (0.71%) OpenView
7 3 (0.71%) SCVMM
8 2 (0.47%) Cisco CUCM
9 1 (0.24%) Backup Exec
9 1 (0.24%) Cisco UCCE
9 1 (0.24%) FortiGate
9 1 (0.24%) Microsoft Clustering
9 1 (0.24%) Norton AntiVirus
9 1 (0.24%) Puppet
9 1 (0.24%) RANCID
9 1 (0.24%) SolarWinds Orion
9 1 (0.24%) vCenter Server
Vendors
1 177 (41.65%) Microsoft
2 80 (18.82%) VMware
3 65 (15.29%) Citrix
4 57 (13.41%) Cisco
5 30 (7.06%) ServiceNow
6 16 (3.76%) Avaya
7 15 (3.53%) NetApp
8 13 (3.06%) HP
9 12 (2.82%) Veeam
10 11 (2.59%) Genesys
10 11 (2.59%) Verint
11 10 (2.35%) Oracle
12 7 (1.65%) BT
12 7 (1.65%) Dell
12 7 (1.65%) Red Hat
12 7 (1.65%) SAP
13 6 (1.41%) Mitel
13 6 (1.41%) Siemens
14 5 (1.18%) Polycom
14 5 (1.18%) Remedy