Period
to 25 November 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 November 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > Yorkshire
6 months to
25 Nov 2020
Same period 2019 Same period 2018
Rank 32 25 31
Rank change year-on-year -7 +6 -14
Permanent jobs citing ITIL 237 528 596
As % of all permanent jobs advertised in Yorkshire 7.42% 7.94% 7.26%
As % of the Processes & Methodologies category 8.01% 8.64% 7.88%
Number of salaries quoted 258 465 504
Median annual salary £40,000 £42,500 £35,000
Median salary % change year-on-year -5.88% +21.43% -6.67%
10th Percentile £26,100 £21,250 £19,000
90th Percentile £51,975 £60,250 £57,500
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 2,957 6,110 7,564
As % of all permanent IT jobs advertised in Yorkshire 92.58% 91.82% 92.10%
Number of salaries quoted 2,550 4,964 6,153
Median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £31,250 £26,250 £26,250
90th Percentile £67,500 £66,425 £62,500
England median annual salary £55,122 £52,500 £52,500
% change year-on-year +4.99% - +5.00%

ITIL
Job Vacancy Trend in Yorkshire

Job postings citing ITIL as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITIL in Yorkshire

ITIL
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing ITIL in Yorkshire.

Salary trend for ITIL in Yorkshire

ITIL
Salary Histogram in Yorkshire

Salary distribution for jobs citing ITIL in Yorkshire over the 6 months to 25 November 2020.

Salary histogram for ITIL in Yorkshire

ITIL
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Yorkshire region over the 6 months to 25 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 114 £40,000 - 23
North Yorkshire +30 59 £41,000 -0.61% 2
South Yorkshire -12 49 £40,000 -15.79% 11
East Yorkshire -2 12 £40,000 +23.08%
ITIL
England

For the 6 months to 25 November 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for ITIL.

1 99 (41.77%) Office 365
2 86 (36.29%) Active Directory
3 84 (35.44%) Microsoft
4 66 (27.85%) Windows
5 61 (25.74%) ITSM
6 60 (25.32%) Service Management
7 58 (24.47%) Problem Management
8 57 (24.05%) ITIL Certification
9 52 (21.94%) Incident Management
10 50 (21.10%) SCCM
11 48 (20.25%) Azure
11 48 (20.25%) WAN
12 47 (19.83%) LAN
13 43 (18.14%) Stakeholder Management
14 40 (16.88%) SLA
15 39 (16.46%) Unified Communications
16 38 (16.03%) Identity Access Management
16 38 (16.03%) Virtual Desktop
16 38 (16.03%) Identity Management
17 34 (14.35%) VMware
18 33 (13.92%) Finance
19 32 (13.50%) Citrix
19 32 (13.50%) Microsoft Office
19 32 (13.50%) Windows Server
19 32 (13.50%) Problem-Solving
20 31 (13.08%) Service Delivery
20 31 (13.08%) Change Management
21 30 (12.66%) SQL Server
22 29 (12.24%) SQL
23 28 (11.81%) DNS

ITIL
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (8.02%) SharePoint
2 12 (5.06%) IIS
3 8 (3.38%) MS Exchange
4 2 (0.84%) Skype for Business
4 2 (0.84%) Umbraco
5 1 (0.42%) Apache
5 1 (0.42%) CMS
5 1 (0.42%) Confluence
5 1 (0.42%) Exchange Server 2010
Applications
1 32 (13.50%) Microsoft Office
2 3 (1.27%) Microsoft Excel
3 2 (0.84%) Microsoft PowerPoint
4 1 (0.42%) SOLIDWORKS
Business Applications
1 3 (1.27%) NetSuite
2 2 (0.84%) Elite 3E
3 1 (0.42%) BASE24
3 1 (0.42%) Dynamics CRM
3 1 (0.42%) Remedy ITSM
Cloud Services
1 99 (41.77%) Office 365
2 48 (20.25%) Azure
3 21 (8.86%) AWS
4 15 (6.33%) SaaS
5 10 (4.22%) OneDrive
6 9 (3.80%) Cloud Computing
7 8 (3.38%) Azure Active Directory
8 6 (2.53%) Power Platform
9 3 (1.27%) AWS CloudFormation
9 3 (1.27%) PaaS
9 3 (1.27%) PowerApps
10 2 (0.84%) Mimecast
10 2 (0.84%) Power Automate
11 1 (0.42%) Yammer
Communications & Networking
1 48 (20.25%) WAN
2 47 (19.83%) LAN
3 39 (16.46%) Unified Communications
4 28 (11.81%) DNS
5 27 (11.39%) VPN
6 26 (10.97%) DHCP
7 25 (10.55%) Firewall
8 24 (10.13%) SAN
9 22 (9.28%) TCP/IP
10 9 (3.80%) Wireless
11 8 (3.38%) VLAN
12 6 (2.53%) Skype
13 5 (2.11%) Network Security
13 5 (2.11%) Wi-Fi
14 4 (1.69%) Fibre Channel
14 4 (1.69%) iSCSI
14 4 (1.69%) NAS
14 4 (1.69%) Remote Desktop
15 2 (0.84%) 4G
15 2 (0.84%) VoIP
Database & Business Intelligence
1 30 (12.66%) SQL Server
2 14 (5.91%) SQL Server Integration Services
3 12 (5.06%) SQL Server Reporting Services
4 6 (2.53%) Amazon RDS
4 6 (2.53%) Crystal Reports
5 5 (2.11%) Power BI
6 2 (0.84%) OLAP
7 1 (0.42%) MySQL
7 1 (0.42%) Qlik Sense
7 1 (0.42%) QlikView
7 1 (0.42%) Relational Database
Development Applications
1 2 (0.84%) Visual Studio
2 1 (0.42%) Jenkins
2 1 (0.42%) JIRA
2 1 (0.42%) Selenium
2 1 (0.42%) SoapUI
General
1 33 (13.92%) Finance
2 10 (4.22%) Manufacturing
3 5 (2.11%) Legal
3 5 (2.11%) Retail
4 4 (1.69%) Back Office
4 4 (1.69%) Law
4 4 (1.69%) Public Sector
5 3 (1.27%) Billing
5 3 (1.27%) Housing Association
6 2 (0.84%) Telecoms
7 1 (0.42%) Local Government
7 1 (0.42%) Marketing
Job Titles
1 85 (35.86%) Analyst
2 47 (19.83%) Support Analyst
3 39 (16.46%) Senior Analyst
4 38 (16.03%) Senior Support Analyst
5 26 (10.97%) Support Engineer
6 24 (10.13%) Infrastructure Engineer
7 22 (9.28%) Service Manager
8 21 (8.86%) IT Analyst
9 18 (7.59%) Project Analyst
10 16 (6.75%) IT Manager
10 16 (6.75%) Service Analyst
11 15 (6.33%) Delivery Manager
12 13 (5.49%) Operations Manager
13 12 (5.06%) Administrator
13 12 (5.06%) Infrastructure Manager
13 12 (5.06%) Microsoft Engineer
13 12 (5.06%) Server Engineer
13 12 (5.06%) Technical Support
14 11 (4.64%) IT Engineer
15 10 (4.22%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 8 (3.38%) Web Services
2 3 (1.27%) .NET
2 3 (1.27%) ASP.NET
2 3 (1.27%) RESTful
3 2 (0.84%) HTML
3 2 (0.84%) Spring
4 1 (0.42%) .NET Core
4 1 (0.42%) CSS
4 1 (0.42%) jQuery
4 1 (0.42%) SOAP
4 1 (0.42%) XML
Miscellaneous
1 20 (8.44%) Analytical Skills
2 11 (4.64%) Data Centre
2 11 (4.64%) iPhone
2 11 (4.64%) Self-Motivation
3 9 (3.80%) Driving Licence
3 9 (3.80%) Renewable Energy
4 6 (2.53%) Management Information System
5 5 (2.11%) Analytical Mindset
6 4 (1.69%) User Experience
7 3 (1.27%) Cyberthreat
8 2 (0.84%) Clustering
8 2 (0.84%) Enterprise Software
8 2 (0.84%) iPad
8 2 (0.84%) NHS
9 1 (0.42%) FMCG
9 1 (0.42%) Mobile App
9 1 (0.42%) Private Cloud
9 1 (0.42%) Public Cloud
9 1 (0.42%) Replication
9 1 (0.42%) Smartphone
Operating Systems
1 66 (27.85%) Windows
2 32 (13.50%) Windows Server
3 19 (8.02%) Windows 10
3 19 (8.02%) Windows Server 2008
4 16 (6.75%) Android
5 14 (5.91%) Linux
6 13 (5.49%) Windows Server 2012
7 12 (5.06%) Windows Server 2016
8 9 (3.80%) Windows Server 2019
9 6 (2.53%) Apple iOS
10 5 (2.11%) Red Hat Enterprise Linux
11 4 (1.69%) Mac OS
11 4 (1.69%) Unix
12 3 (1.27%) Windows Server 2003
13 2 (0.84%) AIX
13 2 (0.84%) Solaris
13 2 (0.84%) SUSE
13 2 (0.84%) Windows 7
14 1 (0.42%) Windows 8
Processes & Methodologies
1 61 (25.74%) ITSM
2 60 (25.32%) Service Management
3 58 (24.47%) Problem Management
4 52 (21.94%) Incident Management
5 43 (18.14%) Stakeholder Management
6 38 (16.03%) Identity Access Management
6 38 (16.03%) Identity Management
7 32 (13.50%) Problem-Solving
8 31 (13.08%) Change Management
8 31 (13.08%) Service Delivery
9 25 (10.55%) Infrastructure Engineering
10 21 (8.86%) Mentoring
11 18 (7.59%) DevOps
11 18 (7.59%) Information Security
12 15 (6.33%) Agile Software Development
12 15 (6.33%) Decision-Making
12 15 (6.33%) Project Management
13 14 (5.91%) Business Intelligence
14 12 (5.06%) Coaching
15 11 (4.64%) Cybersecurity
Programming Languages
1 29 (12.24%) SQL
2 11 (4.64%) T-SQL
3 9 (3.80%) PowerShell
4 4 (1.69%) C#
4 4 (1.69%) JavaScript
5 3 (1.27%) C
5 3 (1.27%) Shell Script
6 2 (0.84%) Bash Shell
6 2 (0.84%) Korn
6 2 (0.84%) VB.NET
7 1 (0.42%) Java
7 1 (0.42%) PHP
7 1 (0.42%) PL/SQL
7 1 (0.42%) Python
7 1 (0.42%) VB
Qualifications
1 57 (24.05%) ITIL Certification
2 22 (9.28%) Degree
3 14 (5.91%) Microsoft Certification
4 12 (5.06%) MCSA
5 10 (4.22%) Cisco Certification
6 9 (3.80%) Computer Science Degree
7 8 (3.38%) ITIL Foundation Certificate
8 7 (2.95%) CCNA
8 7 (2.95%) CCNP
9 5 (2.11%) MCP
10 4 (1.69%) DBS Check
10 4 (1.69%) MCSE
10 4 (1.69%) Server+ Certification
11 3 (1.27%) (ISC)2 CCSP
12 2 (0.84%) TOGAF Certification
13 1 (0.42%) CCDP
13 1 (0.42%) CISM
13 1 (0.42%) SC Cleared
13 1 (0.42%) Security Cleared
13 1 (0.42%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (16.88%) SLA
2 15 (6.33%) ISO/IEC 27001
3 5 (2.11%) PCI DSS
4 2 (0.84%) Cyber Essentials
4 2 (0.84%) Cyber Essentials PLUS
4 2 (0.84%) Data Quality
4 2 (0.84%) GDPR
5 1 (0.42%) COBIT
5 1 (0.42%) ISO/IEC 20000
5 1 (0.42%) NIST
5 1 (0.42%) QA
System Software
1 86 (36.29%) Active Directory
2 38 (16.03%) Virtual Desktop
3 21 (8.86%) VMware Infrastructure
4 16 (6.75%) Hyper-V
5 9 (3.80%) Terminal Server
6 6 (2.53%) Firmware
7 3 (1.27%) Virtual Machines
8 2 (0.84%) BitLocker
8 2 (0.84%) NFS
8 2 (0.84%) vSphere
8 2 (0.84%) XenApp
9 1 (0.42%) Citrix Hypervisor
9 1 (0.42%) Microsoft App-V
9 1 (0.42%) XenDesktop
Systems Management
1 50 (21.10%) SCCM
2 8 (3.38%) Microsoft Intune
3 4 (1.69%) Puppet
3 4 (1.69%) Terraform
4 3 (1.27%) Single Sign-On
5 2 (0.84%) Host Intrusion Detection System
5 2 (0.84%) Nessus
5 2 (0.84%) SCOM
5 2 (0.84%) SCVMM
5 2 (0.84%) vCenter Server
5 2 (0.84%) WSUS
6 1 (0.42%) Backup Exec
6 1 (0.42%) QRadar
Vendors
1 84 (35.44%) Microsoft
2 34 (14.35%) VMware
3 32 (13.50%) Citrix
4 13 (5.49%) Cisco
5 11 (4.64%) Veeam
6 7 (2.95%) ServiceNow
7 5 (2.11%) Dell
7 5 (2.11%) Red Hat
7 5 (2.11%) SonicWALL
8 4 (1.69%) HP
8 4 (1.69%) WatchGuard
9 3 (1.27%) Apple
9 3 (1.27%) DocuSign
9 3 (1.27%) Freshdesk
9 3 (1.27%) Mitel
9 3 (1.27%) Salesforce.com
9 3 (1.27%) Sophos
10 2 (0.84%) CommVault
10 2 (0.84%) Intapp
10 2 (0.84%) McAfee