Period
to 15 May 2021

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 15 May 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > Yorkshire
6 months to
15 May 2021
Same period 2020 Same period 2019
Rank 43 34 31
Rank change year-on-year -9 -3 -4
Permanent jobs citing ITIL 290 290 577
As % of all permanent jobs advertised in Yorkshire 5.55% 6.05% 7.77%
As % of the Processes & Methodologies category 5.92% 6.63% 8.49%
Number of salaries quoted 252 232 469
10th Percentile £21,000 £26,250 £21,000
25th Percentile £26,125 £31,250 £25,000
Median annual salary (50th Percentile) £36,581 £42,500 £37,500
Median % change year-on-year -13.93% +13.33% -
75th Percentile £45,000 £54,250 £48,750
90th Percentile £54,875 £68,625 £57,500
England median annual salary £45,500 £47,500 £45,000
% change year-on-year -4.21% +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 4,900 4,372 6,800
As % of all permanent IT jobs advertised in Yorkshire 93.76% 91.20% 91.58%
Number of salaries quoted 3,928 3,726 5,596
10th Percentile £29,750 £28,000 £25,663
25th Percentile £37,000 £35,000 £32,500
Median annual salary (50th Percentile) £47,500 £47,500 £42,500
Median % change year-on-year - +11.76% -
75th Percentile £61,250 £57,500 £54,050
90th Percentile £70,000 £68,750 £64,250
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in Yorkshire

Job postings citing ITIL as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ITIL in Yorkshire

ITIL
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing ITIL in Yorkshire.

Salary trend for ITIL in Yorkshire

ITIL
Salary Histogram in Yorkshire

Salary distribution for jobs citing ITIL in Yorkshire over the 6 months to 15 May 2021.

Salary histogram for ITIL in Yorkshire

ITIL
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Yorkshire region over the 6 months to 15 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -10 160 £37,190 -12.50% 20
South Yorkshire -3 76 £38,375 -6.00% 7
North Yorkshire -6 40 £32,000 -24.26% 5
East Yorkshire -6 8 £45,000 - 1
ITIL
England

For the 6 months to 15 May 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for ITIL.

1 135 (46.55%) Microsoft
2 118 (40.69%) Social Skills
3 116 (40.00%) Microsoft 365
4 112 (38.62%) Windows
5 92 (31.72%) Active Directory
6 73 (25.17%) Service Management
7 59 (20.34%) Windows 10
8 56 (19.31%) Azure
9 54 (18.62%) Finance
10 51 (17.59%) SLA
11 50 (17.24%) ITIL Certification
12 49 (16.90%) Citrix
13 48 (16.55%) VMware
14 45 (15.52%) Microsoft Office
14 45 (15.52%) SQL
15 43 (14.83%) Problem-Solving
16 42 (14.48%) Windows Server
17 40 (13.79%) SCCM
18 39 (13.45%) Stakeholder Management
18 39 (13.45%) ITSM
19 38 (13.10%) Change Management
20 35 (12.07%) Problem Management
21 34 (11.72%) Public Sector
22 33 (11.38%) Service Delivery
23 32 (11.03%) Firewall
24 31 (10.69%) VMware Infrastructure
25 30 (10.34%) Incident Management
25 30 (10.34%) ERP
25 30 (10.34%) Project Management
26 28 (9.66%) SQL Server

ITIL
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (7.24%) SharePoint
2 12 (4.14%) MS Exchange
3 8 (2.76%) IIS
4 6 (2.07%) Exchange Server 2010
5 3 (1.03%) Confluence
5 3 (1.03%) Exchange Server 2003
5 3 (1.03%) Exchange Server 2007
6 2 (0.69%) CMS
7 1 (0.34%) Jadu
7 1 (0.34%) Skype for Business
7 1 (0.34%) WordPress
Applications
1 45 (15.52%) Microsoft Office
2 9 (3.10%) Microsoft Excel
3 2 (0.69%) MS Visio
4 1 (0.34%) GIMP
4 1 (0.34%) Microsoft PowerPoint
4 1 (0.34%) Photoshop
4 1 (0.34%) Snagit
Business Applications
1 3 (1.03%) Dynamics NAV
Cloud Services
1 116 (40.00%) Microsoft 365
2 56 (19.31%) Azure
3 19 (6.55%) AWS
4 17 (5.86%) Power Platform
5 13 (4.48%) OneDrive
6 10 (3.45%) Power Automate
6 10 (3.45%) PowerApps
7 8 (2.76%) SaaS
8 6 (2.07%) Dynamics 365
9 5 (1.72%) Azure Active Directory
9 5 (1.72%) Google Workspace
9 5 (1.72%) IaaS
10 4 (1.38%) iPaaS
10 4 (1.38%) PaaS
11 3 (1.03%) Cloud Computing
12 2 (0.69%) Amazon ECS
12 2 (0.69%) Amazon EKS
12 2 (0.69%) AWS CloudFormation
12 2 (0.69%) GitHub
Communications & Networking
1 32 (11.03%) Firewall
2 21 (7.24%) VoIP
3 20 (6.90%) Unified Communications
4 19 (6.55%) LAN
5 18 (6.21%) VPN
5 18 (6.21%) WAN
6 14 (4.83%) DNS
7 13 (4.48%) Network Security
8 12 (4.14%) TCP/IP
8 12 (4.14%) Wireless
9 11 (3.79%) DHCP
9 11 (3.79%) SAN
10 10 (3.45%) Intranet
11 9 (3.10%) Cisco ISE
12 8 (2.76%) Wi-Fi
13 7 (2.41%) Internet
14 6 (2.07%) Skype
15 4 (1.38%) NAS
15 4 (1.38%) SD-WAN
16 3 (1.03%) WebEx
Database & Business Intelligence
1 28 (9.66%) SQL Server
2 19 (6.55%) SQL Server Reporting Services
3 18 (6.21%) SQL Server Integration Services
4 15 (5.17%) Power BI
5 11 (3.79%) Crystal Reports
6 6 (2.07%) Amazon RDS
6 6 (2.07%) OLAP
7 4 (1.38%) Oracle Database
8 3 (1.03%) MySQL
9 2 (0.69%) Big Data
9 2 (0.69%) MariaDB
10 1 (0.34%) Data Warehouse
10 1 (0.34%) Oracle Database 12c
Development Applications
1 12 (4.14%) JIRA
2 3 (1.03%) Team Foundation Server
3 2 (0.69%) Git (software)
3 2 (0.69%) GitLab
3 2 (0.69%) Jenkins
4 1 (0.34%) TeamCity
General
1 118 (40.69%) Social Skills
2 54 (18.62%) Finance
3 34 (11.72%) Public Sector
4 27 (9.31%) Analytical Skills
5 24 (8.28%) Manufacturing
6 12 (4.14%) Law
7 11 (3.79%) Legal
8 6 (2.07%) French Language
8 6 (2.07%) German Language
8 6 (2.07%) Spanish Language
8 6 (2.07%) Telecoms
9 5 (1.72%) Local Government
9 5 (1.72%) Organisational Skills
9 5 (1.72%) Retail
10 3 (1.03%) Banking
11 2 (0.69%) Automotive
11 2 (0.69%) Back Office
11 2 (0.69%) Social Housing
12 1 (0.34%) Presentation Skills
Job Titles
1 93 (32.07%) Analyst
2 63 (21.72%) Support Analyst
3 30 (10.34%) 2nd Line Support
4 28 (9.66%) Senior Analyst
5 24 (8.28%) Senior Support Analyst
6 20 (6.90%) 2nd Line Support Analyst
6 20 (6.90%) Support Engineer
7 18 (6.21%) IT Support
7 18 (6.21%) Service Manager
8 17 (5.86%) Developer
8 17 (5.86%) Infrastructure Engineer
9 16 (5.52%) 1st/2nd Line Support
10 15 (5.17%) Active Directory Support
10 15 (5.17%) Network Engineer
11 14 (4.83%) Active Directory Analyst
11 14 (4.83%) Service Analyst
12 13 (4.48%) 1st/2nd Line Support Analyst
12 13 (4.48%) Applications Support
12 13 (4.48%) Service Desk Analyst
13 12 (4.14%) DBA
Libraries, Frameworks & Software Standards
1 7 (2.41%) Web Services
2 5 (1.72%) REST
3 4 (1.38%) SOAP
3 4 (1.38%) WPF
4 3 (1.03%) .NET
5 2 (0.69%) ASP.NET
5 2 (0.69%) EDI
5 2 (0.69%) JSON
5 2 (0.69%) Microsoft Graph
5 2 (0.69%) Node.js
6 1 (0.34%) CSS
6 1 (0.34%) HTML
6 1 (0.34%) J2EE
6 1 (0.34%) jQuery
6 1 (0.34%) SAML
6 1 (0.34%) Velocity
Miscellaneous
1 20 (6.90%) Data Centre
2 15 (5.17%) Management Information System
3 9 (3.10%) iPad
3 9 (3.10%) iPhone
4 8 (2.76%) Self-Motivation
5 7 (2.41%) Driving Licence
6 5 (1.72%) NHS
7 4 (1.38%) Mobile App
8 3 (1.03%) CMDB
8 3 (1.03%) Enterprise Software
8 3 (1.03%) Public Cloud
9 2 (0.69%) Cloud Native
9 2 (0.69%) Clustering
9 2 (0.69%) Digital Media
9 2 (0.69%) Digital Signage
9 2 (0.69%) Hybrid Cloud
9 2 (0.69%) Virtual Team
10 1 (0.34%) Housing Association
10 1 (0.34%) Private Cloud
10 1 (0.34%) User Experience
Operating Systems
1 112 (38.62%) Windows
2 59 (20.34%) Windows 10
3 42 (14.48%) Windows Server
4 22 (7.59%) Windows Server 2012
5 20 (6.90%) Windows Server 2016
6 18 (6.21%) Windows 7
7 16 (5.52%) Android
8 9 (3.10%) Unix
9 8 (2.76%) Linux
10 7 (2.41%) Windows 8
11 5 (1.72%) Windows Server 2003
11 5 (1.72%) Windows Server 2008
12 4 (1.38%) Mac OS X
13 3 (1.03%) Red Hat Enterprise Linux
13 3 (1.03%) Windows XP
14 2 (0.69%) Windows Server 2019
15 1 (0.34%) Apple iOS
15 1 (0.34%) Solaris
Processes & Methodologies
1 73 (25.17%) Service Management
2 43 (14.83%) Problem-Solving
3 39 (13.45%) ITSM
3 39 (13.45%) Stakeholder Management
4 38 (13.10%) Change Management
5 35 (12.07%) Problem Management
6 33 (11.38%) Service Delivery
7 30 (10.34%) ERP
7 30 (10.34%) Incident Management
7 30 (10.34%) Project Management
8 28 (9.66%) Agile Software Development
9 24 (8.28%) Infrastructure Engineering
10 23 (7.93%) Business Intelligence
10 23 (7.93%) CRM
10 23 (7.93%) DNA
11 20 (6.90%) Identity Access Management
11 20 (6.90%) Identity Management
12 18 (6.21%) Mentoring
13 15 (5.17%) Collaborative Working
13 15 (5.17%) Line Management
Programming Languages
1 45 (15.52%) SQL
2 25 (8.62%) PowerShell
3 9 (3.10%) T-SQL
4 8 (2.76%) C#
5 5 (1.72%) C
5 5 (1.72%) Python
6 3 (1.03%) Bash Shell
6 3 (1.03%) DataFlex
6 3 (1.03%) JavaScript
6 3 (1.03%) Perl
6 3 (1.03%) PHP
6 3 (1.03%) PL/SQL
6 3 (1.03%) Shell Script
7 2 (0.69%) Go
8 1 (0.34%) Java
8 1 (0.34%) VB
8 1 (0.34%) VB.NET
Qualifications
1 50 (17.24%) ITIL Certification
2 26 (8.97%) ITIL Foundation Certificate
3 17 (5.86%) Degree
4 16 (5.52%) Microsoft Certification
5 9 (3.10%) Cisco Certification
5 9 (3.10%) MCSE
6 7 (2.41%) CCNP
7 6 (2.07%) CCNA
8 4 (1.38%) MCSA
9 3 (1.03%) Computer Science Degree
9 3 (1.03%) ISEB
10 2 (0.69%) MCITP
10 2 (0.69%) MCP
10 2 (0.69%) PMP
10 2 (0.69%) Postgraduate
10 2 (0.69%) SSCP
10 2 (0.69%) VMware Certified Professional (VCP)
11 1 (0.34%) DBS Check
11 1 (0.34%) SC Cleared
11 1 (0.34%) Security Cleared
Quality Assurance & Compliance
1 51 (17.59%) SLA
2 5 (1.72%) ISO/IEC 27001
2 5 (1.72%) QA
3 3 (1.03%) GDPR
4 2 (0.69%) ISO/IEC 20000
4 2 (0.69%) NIST
5 1 (0.34%) Data Quality
5 1 (0.34%) PCI DSS
System Software
1 92 (31.72%) Active Directory
2 31 (10.69%) VMware Infrastructure
3 22 (7.59%) Virtual Desktop
4 19 (6.55%) Hyper-V
5 6 (2.07%) BitLocker
6 4 (1.38%) Terminal Services
7 2 (0.69%) Docker
8 1 (0.34%) Firmware
8 1 (0.34%) LXC
8 1 (0.34%) NFS
8 1 (0.34%) SRDF
8 1 (0.34%) Veritas Cluster Server
Systems Management
1 40 (13.79%) SCCM
2 6 (2.07%) SCOM
3 5 (1.72%) Microsoft Intune
3 5 (1.72%) SCVMM
3 5 (1.72%) WSUS
4 3 (1.03%) Ansible
4 3 (1.03%) Single Sign-On
5 2 (0.69%) Istio
5 2 (0.69%) Kubernetes
5 2 (0.69%) Nagios
5 2 (0.69%) Opscode Chef
5 2 (0.69%) Prometheus
5 2 (0.69%) Puppet
5 2 (0.69%) Terraform
6 1 (0.34%) Jamf Pro
6 1 (0.34%) SCOrch
6 1 (0.34%) WMI
Vendors
1 135 (46.55%) Microsoft
2 49 (16.90%) Citrix
3 48 (16.55%) VMware
4 21 (7.24%) Cisco
5 18 (6.21%) Oracle
6 14 (4.83%) SAP
7 13 (4.48%) iManage
8 11 (3.79%) Apple
8 11 (3.79%) IFS
9 9 (3.10%) Veeam
10 8 (2.76%) ServiceNow
11 7 (2.41%) IBM
12 6 (2.07%) Dell
12 6 (2.07%) Google
12 6 (2.07%) HP
12 6 (2.07%) Mitel
13 5 (1.72%) CommVault
13 5 (1.72%) EMC
14 4 (1.38%) 3PAR
14 4 (1.38%) Meraki