Period
to 7 December 2019

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in Yorkshire. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 7 December 2019 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
England > Yorkshire
6 months to
7 Dec 2019
Same period 2018 Same period 2017
Rank 254 269 307
Rank change year-on-year +15 +38 +18
Permanent jobs citing IVR 9 9 2
As % of all permanent IT jobs advertised in Yorkshire 0.14% 0.11% 0.021%
As % of the Miscellaneous category 0.40% 0.30% 0.063%
Number of salaries quoted 1 7 1
Yorkshire median annual salary £45,000 £32,500 £65,000
Median salary % change year-on-year +38.46% -50.00% +62.50%
England median annual salary £38,000 £50,000 £67,500
% change year-on-year -24.00% -25.93% +68.75%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for generic IT skills.

All Generic IT Skills
Yorkshire
Permanent vacancies with a requirement for generic IT skills 2,258 2,959 3,167
As % of all permanent IT jobs advertised in Yorkshire 34.79% 36.72% 32.52%
Number of salaries quoted 1,749 2,278 2,545
Yorkshire median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £70,000 £60,000 £61,250
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

IVR
Job Vacancy Trend in Yorkshire

Job postings citing IVR as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IVR in Yorkshire

IVR
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in Yorkshire.

Salary trend for IVR in Yorkshire

IVR
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the Yorkshire region over the 6 months to 7 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Yorkshire - 7 - -
West Yorkshire +17 2 £45,000 +38.46% 1
IVR
England

For the 6 months to 7 December 2019, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for IVR.

1 7 (77.78%) LAN
1 7 (77.78%) WAN
1 7 (77.78%) VPN
1 7 (77.78%) Cisco
1 7 (77.78%) Avaya
1 7 (77.78%) Avaya Certification
1 7 (77.78%) Genesys
1 7 (77.78%) MPLS
1 7 (77.78%) ITIL
1 7 (77.78%) Windows
1 7 (77.78%) Linux
1 7 (77.78%) BT
1 7 (77.78%) e-Learning
1 7 (77.78%) Video Conferencing
1 7 (77.78%) Asterisk PBX
1 7 (77.78%) Skype for Business
1 7 (77.78%) Verint
1 7 (77.78%) Skype
1 7 (77.78%) Windows Server
1 7 (77.78%) Self-Motivation
2 1 (11.11%) Technology Roadmap
2 1 (11.11%) Architecture Governance
2 1 (11.11%) GDPR
2 1 (11.11%) Data Strategy
2 1 (11.11%) Serverless
2 1 (11.11%) Continuous Improvement
2 1 (11.11%) Test Strategy
2 1 (11.11%) Stakeholder Engagement
2 1 (11.11%) PCI DSS
2 1 (11.11%) Visualisation

IVR
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (77.78%) Skype for Business
Applications
1 1 (11.11%) MS Visio
Cloud Services
1 1 (11.11%) AWS
1 1 (11.11%) Azure
1 1 (11.11%) Serverless
Communications & Networking
1 7 (77.78%) Asterisk PBX
1 7 (77.78%) LAN
1 7 (77.78%) MPLS
1 7 (77.78%) Skype
1 7 (77.78%) VPN
1 7 (77.78%) WAN
Job Titles
1 1 (11.11%) Analyst
1 1 (11.11%) Architect
1 1 (11.11%) Solutions Architect
1 1 (11.11%) Test Analyst
Miscellaneous
1 7 (77.78%) e-Learning
1 7 (77.78%) Self-Motivation
1 7 (77.78%) Video Conferencing
Operating Systems
1 7 (77.78%) Linux
1 7 (77.78%) Windows
1 7 (77.78%) Windows Server
Processes & Methodologies
1 7 (77.78%) ITIL
2 1 (11.11%) Architecture Governance
2 1 (11.11%) Continuous Improvement
2 1 (11.11%) Data Strategy
2 1 (11.11%) Information Security
2 1 (11.11%) Service Management
2 1 (11.11%) Stakeholder Engagement
2 1 (11.11%) Technology Roadmap
2 1 (11.11%) Test Scripting
2 1 (11.11%) Test Strategy
2 1 (11.11%) TOGAF
2 1 (11.11%) Visualisation
Qualifications
1 7 (77.78%) Avaya Certification
Quality Assurance & Compliance
1 1 (11.11%) GDPR
1 1 (11.11%) PCI DSS
Vendors
1 7 (77.78%) Avaya
1 7 (77.78%) BT
1 7 (77.78%) Cisco
1 7 (77.78%) Genesys
1 7 (77.78%) Verint