IT Apprenticeship
Are you ready to dive into the exciting world of IT? The Harris Partnership — a national architectural and multidisciplinary design practice - is looking for a passionate and motivated IT apprentice to join their team. In this role, you will work towards your Level 3 Information Communications Technician.
Role
- Providing first line remote and in person support to the seven offices within The Harris Group via our ticket system, emails, messages, and phone calls
- Accurately logging, tracking, and prioritising helpdesk requests using our ticket system
- Following IT standard procedures and policies
- Maintaining user accounts across multiple systems
- Configuring both hardware and software
- Troubleshooting both hardware and software issues
- When required, escalating issues to external suppliers or contacts
Training
- Information Communications Technician Level 3 Apprenticeship Standard
- Full training and support will be provided by your workplace mentor and from the Baltic team
- Possible progression after the completion of the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.30pm
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 15th October 2025
- Start Date
- Monday, 20th October 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
Qualifications
- English GCSE, grade 5 (Essential)
- Math GCSE, grade 4 (Essential)
About the Employer
THE HARRIS PARTNERSHIP LIMITED
Are you ready to dive into the exciting world of IT? The Harris Partnership — a national architectural and multidisciplinary design practice — is looking for a passionate and motivated IT apprentice to join their team. With over 40 years of experience and a host of industry awards, The Harris Partnership boasts a diverse and high-profile portfolio spanning retail, residential, commercial, and urban regeneration. As part of their IT team, you will play a key role in supporting the technology that underpins their innovative design work across multiple UK offices.
- Company
- THE HARRIS PARTNERSHIP LIMITED
- Location
- 2 St Johns North, Wakefield, West Yorkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted
- Company
- THE HARRIS PARTNERSHIP LIMITED
- Location
- 2 St Johns North, Wakefield, West Yorkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted