2nd/3rd Line Support Engineer - Bracknell, Berkshire
- Hiring Organisation
- Xact Placements Limited
- Location
- Bracknell, Berkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,000 - £40,000 per annum
complex issues across a variety of Microsoft technologies (Windows, Microsoft 365, Azure, etc.) and providing exceptional onsite and remote technical support to clients. Problem-solving and troubleshooting: Diagnose and resolve hardware, software, and network issues, ensuring minimal disruption to customers. Microsoft technology expertise: Manage and troubleshoot issues related … clients and explain technical issues clearly. Customer service orientation: A proactive approach to delivering excellent customer service, ensuring high levels of client satisfaction. Problem-solving skills: Strong analytical and troubleshooting abilities, with a focus on root cause analysis. Desirable Skills Virtualisation: Experience with virtualisation technologies such as Hyper ...