strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and … service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in business, HR, or related discipline. 5+ years in … global business services environments. Familiarity with knowledge platforms like EDCM, SharePoint, or similar tools. Exceptional communication, coordination, and stakeholder engagement skills. The skills for success Data and Analytics, HR ProcessImprovement; Process management; HR Processimprovement, Courageous leadership, Organisational structure, Storytelling; Data led storytelling, Execute plans, Strategic mindset, Digital literacy, HR Data Analysis; Data management More ❯
truly global brand are seeking experienced Business Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the … the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for processimprovement requests. Help define business requirements for new initiatives and gather current business requirements and … user perspective for processimprovement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools More ❯
with Customer Learning team to manage and deliver customer onboarding materials, DM role-based curricula/compliance, Train the Trainer etc. Lead Support Office - establish structures to embed customer process/system/standards knowledge and support the institution of new customer lead roles at IQVIA. Continuous ProcessImprovement - assess impact of customer process changes/… establish structure for managing new ideas/process issues with customer. Demand and capacity management. Quality - managing QI investigations and CAPAs; eTMF Compliance. KPI Reporting and Management REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Advanced knowledge of Data Management processes and systems, including new technologies Solid understanding of clinical drug development process Strategic leadership ability Knowledge of fundamental business processes. More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
development, and delivery of high-quality software solutions, ensuring alignment with business objectives and industry best practices. You will collaborate with cross-functional teams to foster innovation, drive continuous improvement, and mentor a team of skilled developers. Key Responsibilities: Team Leadership & Management: Manage, mentor, and motivate a team of software developers, fostering a collaborative and high-performance culture. Set … and testing. Ensure effective utilisation of .NET, C#, React, JavaScript, and TypeScript within projects. Review and approve technical designs, ensuring solutions are scalable, maintainable, and aligned with business goals. ProcessImprovement & Innovation: Implement agile methodologies and continuous integration/continuous deployment (CI/CD) practices to improve development efficiency. Identify opportunities for process improvements, automation, and innovation More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Pertemps
area. Provide mentoring and technical guidance to ICA Technicians and other stakeholders. Collaborate closely with local Operations and OT teams to ensure system performance and reliability. Team Development & Continuous Improvement: Maintain documentation for disaster recovery, system configuration, and support procedures. Support knowledge sharing across the wider OT team through guides and mentoring. Identify and champion opportunities for processimprovement, system upgrades, and automation. Base location - Hybrid - Thames Valley-based offices and operational wastewater sites Working pattern - 36 hours Monday to Friday, with participation in an on-call rota What you should bring to the role: Essential Experience: Hands-on experience in maintenance or delivery of SCADA/ICA systems (e.g. AVEVA System Platform/Wonderware, FactoryTalk More ❯
site. - Work within the EU Controls network to enhance the capability to monitor MHE metrics and provide visualization and data to internal customers. - Actively participate in or own continuous improvement projects driven by the EU Automation network. - Work with IT, EU Automation Engineering and Operations Engineering to ensure all systems are correctly documented and that accurate backup libraries are … and commission of new equipment. - Support other sites in the EU network as required. BASIC QUALIFICATIONS - 3+ years experience with PLC controlled automation and issue diagnosis in a continuous process or production environment. - You already possess a Bachelor's degree, or you're on track for obtaining a Bachelor's degree in less than one year - Experience supporting a … wide range of different conveyors and sortation systems. - Proven ability to troubleshoot under high pressure. - Ability to follow, understand and develop improvement strategies for code conforming to IEC 61131-3 - Ability to interpret both mechanical and electrical drawings. - Experience in dealing with material handling, flow and capacity visualization and monitoring. - Experience with Microsoft Office, SolidWorks, Ignition, Visio and AutoCAD. More ❯
and depth of knowledge and experience with experience from a similar Senior support or development role in supporting business critical/complex systems in a large organisation. Expert in process design and mapping, gap analysis, identifying processimprovement opportunities (Lean or similar) Experience in leading teams of business analysts and junior business analysts to deliver quality outputs. More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
with stakeholders to define technical options and architect solutions for upcoming workstreams. Lead and guide technical discussions, helping resolve disputes and anticipate long-term implications of key decisions, Champion process improvements and modern engineering practices to elevate team productivity and technical excellence, Drive strategic initiatives to improve product quality, scalability, maintainability and security. Translate architectural vision into concrete product More ❯
Summary: We are searching for creative, passionate, Technical Account Management (TAM) professionals. The Technical Account Managers (TAMs) at Perforce are responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify … high-performing group of technical professionals that are results-driven and client-focused. Responsibilities The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers Become a trusted Advisor by building partnership with both business and technical decision-makers. The TAM must be able to articulate the company's technology … services, Sales, and Support to ensure that client requirements and issues are addressed and resolved Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and processimprovement back into the client ecosystem. Build knowledge within customer and internal groups though workshops, feature demos and knowledge sharing sessions Requirements Ideal candidate must be self-motivated More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
proof SCADA solutions. Develop and maintain disaster recovery, fault response, and continuity documentation. Contribute to knowledge articles, guides, and internal training to upskill peers. Identify and lead opportunities for processimprovement, automation, and increased system resilience. Base location - Hybrid - Thames Valley-based offices and operational sites Working pattern - 36 hours Monday to Friday, with participation in an on … ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support . When a crisis More ❯
Proofpoint's solutions. Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals. Plan and lead processimprovement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. Plan, document, and identify risks and challenges for production changes that span … empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to . How to Apply Interested? Submit your application here . We can't wait to hear from you! Similar Jobs (1) Enterprise Account Manager locations More ❯
to larger projects and resolve issues within existing systems to ensure optimal functionality. Mentorship: Coach and mentor junior engineers, supporting their technical development and fostering a collaborative learning environment. ProcessImprovement: Play a key role in defining and enhancing development tools, methodologies, and processes for BigSis. About the Role: This hands-on position involves: Designing innovative mechanical solutions … live insects, including spending time in the hot and humid insect rearing area. Insects and their growth cells are very small, so you need good fine work skills. Application Process To be considered for this role, please send a CV and cover letter explaining why you think you are the right person for this job. Please include information about More ❯
of IT equipment and software. Stay up-to-date with emerging technologies and industry trends, sharing knowledge with the team. Collaborate with Delivery Service professionals to identify and implement process improvements. Engage with resolver groups to ensure timely resolution of service requests and incidents. Full training and support will be provided by your workplace mentor and from the Baltic More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
APM Terminals
mobile, etc.) is a plus but not necessarily essential. A background in intelligence is a plus. Knowledge of scripting languages is desirable (e.g., Bash, Python, PowerShell) for automation and process improvement. Company Benefits: Flexible working arrangement: Remote working with occasional in person team building activities Collaborative Culture : Experience a supportive and inclusive work environment that values teamwork and innovation. More ❯
issues thoroughly before escalating to R&D Full understanding of Containerized deployment. Automation of operational procedures with scripts using Python/Ansible/Shell is a plus. Demonstrate continuous processimprovement and participate in lessons learnt activity once the project is closed Use the provided test tools to capture and investigate the logs required by R&D Communicating … and reject any deliveries that fail to meet these Participate in the Ops to Support handover milestone Provide regular feedback of the processes currently in place to ensure continuous improvement Job Requirements Good experience working with UNIX (Solaris or Redhat Linux) Proven UNIX System Administration skills Good coding experience Experience of installing, upgrading, and configuring computer hardware and software More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
IRIS software Group
management. Managing statutory accounts, VAT, corporate tax, and R&D tax credits. Coordinating with external auditors for year-end audits. Providing technical accounting support and promoting best practices. Driving process improvements and automation. Reviewing supplier payments and managing banking operations. Overseeing insurance renewals and risk management. Maintaining the finance manual and conducting variance analysis. Managing relationships with stakeholders including More ❯
Newbury, Berkshire, England, United Kingdom Hybrid / WFH Options
Storm Recruitment (Swindon) Ltd
to the Internal Sales team. This role involves managing day-to-day operational tasks, ensuring efficient workflow, and contributing to overall team productivity.What You'll be doing... Order Processing: Process customer orders accurately and efficiently, ensuring timely order fulfilment and invoicing. Handle order amendments and cancellations as required. Quote Management: Collaborate with the Pre-Sales team to develop and … Maintain accurate and up-to-date customer and order information in the CRM and ERP systems. Customer Support: Assist with customer inquiries and issues, providing timely and effective responses. ProcessImprovement: Identify opportunities to improve administrative processes and increase efficiency. Required Skills And Experience Strong organisational and time management skills. Attention to detail and accuracy. Proficiency in CRM More ❯
reporting on IFRS and FRS 101, UK GAAP. Deep understanding of financial reporting and audit processes Experience in financial accounting and business partnering Comfortable with ambiguity and passionate about processimprovement To apply for the Finance Analyst, please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy. More ❯
the delivery of Oracle OFS and Oracle CX capabilities across technology and business change. Coordinate internal and third-party delivery teams to achieve measurable customer and operational outcomes. Deliver process improvements and drive adoption across both field and customer-facing teams. Manage governance, risk, and stakeholder engagement throughout the delivery lifecycle. Own business readiness, training, and change adoption activities More ❯
Windsor, Berkshire, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Head of Release Manager/Cutover Planning Manager (Process and Automation) Contract Type: Fixed Term Contract (6 Months) Location: Remote (Occasional travel to Windsor Office) Rate: Circa £(Apply online only)/Day Working Pattern: Full Time Are you a dynamic Release Manager with a passion for process automation and cutover planning? Do you thrive in complex … without hesitation. Modern Cutover & Release Management Best Practices Strong grasp of automation tools and efficient cutover planning methodologies. Experience handling large-scale release cycles and dependency management. Strategic Mindset & ProcessImprovement Ability to assess the current state ("as-is"), identify inefficiencies, and propose optimized workflows ("to-be"). Introduce functional performance tracking, metrics, and KPIs to measure effectiveness. More ❯
the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis … to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs … results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. More ❯
the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis … to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs … results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. More ❯
YOU Recruitment are working with a global product-led brand on a high-impact change programme - and we’re hiring a seasoned Business Analyst to join their Process Analysis and Implementation Team. This team is relatively new, meaning you’ll get exposure to a wide range of exciting projects and the opportunity to help shape how processes are rolled … technical dependencies Commercially minded - able to connect operational change to business outcomes Excellent communication skills across both technical and non-technical teams What you’ll do: Work within the Process Implementation Team to deliver scalable process improvements Own and manage the change roadmap, prioritising projects with measurable commercial impact Facilitate workshops, lead stakeholder discussions, and manage UAT Translate … a growing team If you’re looking for a role where you’ll not only influence how a global business operates but also help build and shape a new Process Implementation function - this is it. More ❯
customer's IT environment Showing an analytical mindset Committed to deliver the service as expected by the Customer, and to meet contractual SLA Good at partnering, innovating, and continual improvement Able to speak Italian and English, with good verbal and written communication skills Your technical skills: Strong Linux system expertise, with good experience with distribution management (Red Hat, ) HA … Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building + 5 more What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive More ❯
external advisors and tax authorities on audits and queries. Monitor changes in tax laws and assess their impact on the organisation. Assist in identifying opportunities for tax efficiencies and process improvements. Provide guidance and support to internal teams on tax-related matters. Ensure all tax-related documentation is accurate and up to date. Profile A successful Senior Tax Analyst … and reporting processes. Strong analytical skills with the ability to interpret complex tax legislation. Proficiency in tax software and financial reporting systems. A proactive approach to problem-solving and process improvement. Excellent communication skills to liaise with stakeholders and external advisors. Job Offer 9 month FTC Maternity cover. Salary circa £55,000 Opportunities to work in a collaborative and More ❯