18 of 18 Service Delivery Jobs in Buckinghamshire

Provider and they are seeking an experienced IT Helpdesk Manager to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management ...

Service & Project Coordinator Hybrid - Milton Keynes | £30,000 - £40,000 + Benefits Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. With excellent long-term progression and development potential, the successful candidate will work ...

Service & Project Coordinator Location: Milton Keynes - Hybrid Rate: £200-250 per day Duration: 3-6 months - temp to perm option Start date: ASAP Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish … central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there ...

trusted, respected and encouraged to contribute their skills and experience. The Role We are seeking a Key Account Team Manager to lead the delivery of services across a portfolio of Multi-Academy Trusts and secondary schools.This role combines relationship management, team leadership and operational oversight. You will play … teams, and maintaining strong, professional partnerships with customers.Regular travel to customer sites forms an important part of this role. Key Responsibilities Customer relationships and service delivery Develop and maintain effective working relationships with key customers across MATs and secondary schools Act as a point of escalation, supporting teams ...

connectivity solutions across international markets. The Role This is an excellent opportunity for someone looking to develop a career in telecommunications, network provisioning, or service delivery. You will support the delivery of telecoms and connectivity services by coordinating customer orders, liaising with suppliers and internal teams, and ensuring … delivery milestones are met. Your Responsibilities Assist with the end-to-end management of telecoms service orders across the UK and Ireland. Coordinate delivery activities for connectivity services and hardware orders. Provide regular updates to customers, suppliers, and internal teams throughout the order lifecycle. Update internal provisioning ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public … services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone’s Radio Network Transformation Programme, helping to shape the future of mobile connectivity ...

customer satisfaction, and revenue growth. This organisation is recognised as one of the UK's most established cyber security partners and an NCSC Assured Service Provider, supporting over 1,000 organisations across the UK. Working with some of the most advanced security vendors in the market, they help businesses … Internal Sales Team Lead will be responsible for leading and developing the internal sales team while supporting Account Managers and ensuring the smooth delivery of customer and partner engagements. Working closely with Sales, Customer Success, Professional Services, and Vendor Partners, you will play a key role in maintaining high ...

water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to lead and support the delivery of high-quality , compliant operational processes by ensuring that both internal quality standards and relevant regulatory obligations are consistently met. This includes providing leadership, motivation … continuous improvement . The role is also responsible for building and maintaining effective relationships with operational functions to deliver a seamless end-to-end service, while managing operational quality performance indicators (KPIs) across both onshore and BPO teams. In addition, the role ensures that operational processes remain compliant with ...

client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address client … relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: Order management Testing and service ...

client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address client … relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: Order management Testing and service ...

with senior business stakeholders to ensure IT priorities support and enable wider organisational objectives. Lead the management and support of business applications, embedding structured service management practices and agile delivery approaches. Support the ongoing evolution of the IT landscape, contributing to regional alignment and the move towards greater … relationships, ensuring suppliers deliver against expectations and provide measurable business value. Encourage innovation and continuous improvement, identifying opportunities to enhance systems, processes, and overall service delivery. Candidate Profile Educated to degree level in Computer Science, IT, or a related field. Demonstrated experience (5+ years) in IT leadership or consulting ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

Remote Technical Support Engineer Location: Milton Keynes (Office-based) Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30) Department: Service Reports to: Customer Support Centre Manager About the Role: We are seeking a highly capable Remote Support Engineer to join our clients Customer Support … train users on correct usage, maintenance and safety procedures. Support customers via phone, video and remote-assistance sessions. Escalate unresolved cases to field service or technical specialists. Identify required parts for field visits when needed. Record all actions and troubleshooting steps within MS Dynamics. Service Quality & Repair Efficiency ...

fostering strong, strategic relationships with our clients. You will be the trusted advisor, ensuring that our partners maximize the commercial benefits of our service while driving long-term contract success. Through proactive client engagement, data-driven insights, and innovative problem-solving, you will champion our mission to enhance workforce … suite, providing a procurement platform which enables clients to procure and manage Statement of Work contracts in a compliant, streamlined and consistent manner. Our service involves a combination of an intuitive software platform and subject matter procurement specialists supporting clients with projects of all size, scale and complexity. Client ...

critical for driving platform improvements, managing vendor relationships, and ensuring the system meets both current and future business needs. Key Responsibilities: Lead the delivery of IFS updates, patches, and system enhancements, ensuring stability and performance. Manage the Continuous Improvement pipeline, prioritising and delivering changes that align with business objectives. … Asset Management modules. Proven success in managing system updates and supporting Continuous Improvement initiatives. Skilled in vendor selection and performance management, ensuring high-quality service delivery. Background in coordinating development, testing, and secure system integration. Strong communication and stakeholder engagement abilities, with experience working across business and IT teams. ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising ...

level assignment where you will act as a true partner to the business, safeguarding critical institutional knowledge and defining the future of our global service delivery. The Impact You’ll Make This mission involves the comprehensive decommissioning of the IT function of a pharmaceutical subsidiary and the subsequent transfer … will take ownership of include: Comprehensive KT Plans: Rapidly capturing, documenting, and prioritising critical expertise from US team members before they exit the business. Service Definition & Design: Specifically defining the "To-Be" service state, creating well-defined service descriptions, and drafting Runbooks for the EMEA IT delivery ...