26 to 50 of 50 Service Delivery Jobs in Central London

as free travel in London Zone 1-6! The purpose of the role is to provide technical support to customers, ensuring you are delivering a high level of customer service at all times and responding to support queries in a timely manner. As IT Engineer your responsibilities will include: 1st and 2nd level troubleshooting with customers and assist them … The experience of design, installation and administration of any cloud is preferred. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day-to-day service delivery. Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Server Security systems. Project … and service delivery schedule management. Documented approach for implementation and modification. The successful candidate will be an experienced Helpdesk Engineer with a wide knowledge and proficiency in PC software such as Microsoft WIN 10/11, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud, Office/Mailer, Switch/Router/IPT and firewall products. As IT Engineer More ❯

technology. As they continue to enhance their operations, they are seeking a Technology Project Manager with a solid background in hospitality to join the team and lead the successful delivery of critical IT initiatives across the business. Job Summary: The Technology Project Manager will oversee and manage a portfolio of IT projects, ensuring alignment with business goals. This is … and business operations, ensuring that technology solutions are delivered efficiently, on time, and within scope—while supporting an exceptional hospitality experience. Key Responsibilities: Lead and manage end-to-end delivery of IT projects across operational and support functions Collaborate with department heads and stakeholders to define project goals, scope, and technical requirements Oversee the implementation and integration of new … privacy and cybersecurity standards (e.g., GDPR) relevant to the hospitality industry Serve as a key contact for system-related issues, coordinating with internal teams and third-party vendors Drive service delivery and resolution of technical incidents, problems, and enhancement requests Develop and track metrics to assess IT service performance and identify opportunities for continuous improvement Stay current More ❯

architecture and embedding robust, but pragmatic governance. You will design an enterprise architecture roadmap that is scalable, secure and adaptive to changing organisational needs, whilst ensuring technology decisions support service delivery, data-driven operations and long-term cost efficiency. Other priorities include: Reviewing all existing IT policies and processes Embedding frameworks, such as ISO/IEC 27001 and … you meet the requirements of the role. We are looking for a collaborative and innovative individual, who will design and enable a future-fit technology function that supports business delivery and transformation. This is a full time, fixed term contract for 12 months, working predominantly from home. At WithYou, we work with people on their own goals, whether that … healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. Benefits More ❯

Junior Project Manager - Waterfall, PID- Canary Wharf/London - Hybrid - To £35,000 Global client has opportunities for a Junior Project Manager to be responsible for supporting the delivery of a wide range of Business and IT projects and to lead and oversee the delivery and management of small and medium size projects and support Project Managers on … the delivery of larger scale initiatives. As a Junior Project Manager you will have experience of MS Project, Waterfall methodology and ideally Agile and be responsible for ensuring small/medium projects are completed within the scope, time, cost and quality constraints ensuring the appropriate level of governance is applied throughout the project lifecycle and be responsible for the … a detailed project plan to monitor and track progress, assist in the production of the initial Project Risk and Issue registers, prepare project status reports and work with the Service Delivery Team supporting the project plan and associated deliverables ensuring risks and issues are addressed throughout the project lifecycle and the project adheres to the stages and controls More ❯

business needs into actionable data requirements and communicate these effectively via Azure DevOps, email, and face-to-face. Champion and promote an enhanced workflow process to improve consistency and service delivery within the MI team. Establish strong communication channels to ensure transparency and stakeholder satisfaction throughout the delivery lifecycle. Build and maintain strong relationships with internal colleagues More ❯

Risks and Controls within Build v/s Buy, On-premise v/c Cloud,In-house v/s offshore development, Intra-group services v/s local service delivery models. Understanding of change delivery and BAU Operational Risks (i.e. typically experience in review/challenge handed over from project to BAU operational risks) Please click More ❯

Account Executive (IT Services) Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive, results-driven Junior Account Executive. This is your chance to … warm leads to expand the client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market conditions, and competitors to provide More ❯

Sales Reporting: Tracking and reporting on sales progress, managing the sales pipeline, and providing regular updates to management. Collaboration: Working with internal teams (sales, marketing, technical) to ensure seamless service delivery and client success. Product Knowledge: Developing expertise in my client's solutions, particularly Microsoft products and licensing solutions (e.g., Office 365, Azure). Client Communication: Communicating effectively More ❯

solutions.?? About the Role:Reporting to Heads of IT and Business Intelligence, you'll lead on systems design, integration, and optimisation-driving improvements that support hybrid working and secure service delivery.?? Key Responsibilities:Assess and improve IT systems and infrastructureDesign scalable, secure architecture solutionsOversee system integrations (APIs, SQL, JSON, OData)Lead Power Apps and Azure-based innovationEnsure compliance with More ❯

continued growth and impact. This is a key opportunity to join as their Enterprise Data Architect , helping shape the data architecture and governance that underpins critical decision-making and service delivery. Location: Hybrid - Minimum one day per week in a central London office Contract: Permanent, Full Time (37.5 hours per week, Mon-Fri, with occasional out-of-hours) Salary More ❯

Analyst, Reporting & Operations to join our growing team and help bridge the gap between business and tech. If you thrive at the intersection of analytics, systems thinking, and client service—this role is for you. Responsibilities As a Senior Data Analyst, Reporting & Operations, you’ll serve as the strategic link between client-facing teams and our technical developers—translating … transparent communication Lead regular check-ins to align on goals, capture feedback, and proactively surface new needs Maintain a detailed understanding of project status and ensure best-in-class service delivery Data Integration & Testing Own the setup and maintenance of API connectors and automated reporting pipelines Validate data quality, perform regression testing, and ensure KPI definitions match client More ❯

Marketing, Commercial, Property, and Procurement Assess and evolve collaboration and reporting tools to boost productivity and transparency Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT More ❯

Adjustments and accommodations are available throughout the recruitment process — just ask. Ready to design services that make a real impact? Apply now and help shape the future of digital service delivery. Contact Anna-Jane Murphy at Anson McCade to learn more. AMC/AJM/SUXLHD More ❯

sell services * Drive new business development within target sectors * Manage sales pipeline, forecasts, and account plans using CRM tools * Oversee the full sales lifecycle from initial contact through to service delivery * Collaborate with marketing and technical teams to support campaigns and proposals * Ensure client satisfaction and service excellence What You'll Bring: * Proven experience in sales, account … commission opportunities and career progression. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk More ❯

Engineering Lead - London - to £65k plus package Exciting opportunity to join a Leading facilities Management Service Provider supporting one of their fastest growing clients in the global tech industry. Situated in the heart of the City of London. The successful candidate will be awarded a unique opportunity to work in one of the most technically advanced facilities in London … operation, to efficiently and reliably operate within specification while ensuring that records are maintained as required by Operational, Regulatory and Statutory practice. Identifying, Planning & scheduling of PPM in all service delivery aspects. Producing Purchase Orders, Work order numbers and requisition requirements To be familiar with CMMS systems for the use and issuing of small works and PPM requirements … or project works. To adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed the expectations of GRP, and agreed service level agreements. Undertake small installation works, repairs to Mechanical and Electrical plant and equipment Quality Arrangements. Develop and maintain, standard operating procedures (SOP) and Engineering Operational Procedures (EOP). More ❯

A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into service delivery. You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents. Key Responsibilities: Provide hands-on … coaching to service leads on applying service design and digital transformation tools Design and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacy Support service leaders to embed digital thinking into service redesign and organisational reform Collaborate with transformation teams, IT, data and digital leads to align efforts across More ❯

expert within the HR Systems & Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and service delivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯

aspects of all audio-visual, video conference, display, and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support.Working hours are primarily between the core hours of 7:00 am 7:00 pm (Mon-Fri) based on a 40-hour … change at short notice, with the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the Service Delivery team to provide support on client sites for general BAU AV support and Events support where required. To operate and support presentations, conferences, collaboration, and associated control … accommodate last-minute changes to rotas and shift patterns. Strong drive to continually learn and adapt to multiple clients, their technologies, and support practices. High-level corporate AV customer service skills both verbal and written to deal with both internal and external customers across multiple clients. Positive attitude to all situations. Ability to adapt to new clients and to More ❯

driven sectors Meet with key decision-makers and present tailored solutions Prepare proposals, negotiate contracts, and close deals Maintain and grow existing accounts Collaborate with internal teams to ensure service delivery Attend industry events and stay up to date with compliance standards (e.g. ACoP L8, HSG274) Requirements 5+ years' B2B sales experience, ideally in water hygiene or FM More ❯

ensuring strategic alignment with business goals while maintaining flexibility to adapt to evolving needs. Champion innovation and problem-solving, leveraging emerging legal technologies, automation, and AI to enhance legal service delivery. Cross-Functional Collaboration Work in close partnership with cross-functional teams, including engineering, UX/UI, legal operations, and compliance, ensuring seamless product development. Foster a co-creative … Own the full product lifecycle, from ideation to launch and beyond, ensuring continuous iteration and enhancement. Advocate for agile and iterative development methodologies, enabling fast learning cycles and incremental delivery of value. Collaborate with engineering teams to prioritize technical investments, scalability, and long-term sustainability. Establish clear, outcome-driven success metrics, focusing on efficiency, adoption, user satisfaction, and overall … business impact. Performance Monitoring and Reporting Define, track, and communicate value-driven KPIs, ensuring that product success is measured by its impact on legal service efficiency and client experience. Use data analytics to drive decision-making, continuously refining product strategy based on performance insights. Regularly present insights, progress, and strategic updates to senior leadership and key stakeholders. Resource Planning More ❯

to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client’s policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritizing tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company. More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client’s policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritising tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company. More ❯

maintain the Dynamics 365 corporate CRM. The CRM developer will play a critical role in developing solutions and integrations that improve the resident experience when engaging with RBKC for service delivery. They will design, create, test and document information systems and digital services to meet defined business needs, and lead others in these tasks where necessary, pioneering the use … CRM highly desirable) Strong C# and .Net development skills Proficiency in JavaScript Knowledge and understanding of SQL databases and stored procedures Experience of working with Azure, such as App Service and DevOps Knowledge of utilising SharePoint with low code solutions such as Power Platform Hiring Process: Introductory Teams meeting with Venn Group, to discuss your experience and the role … Interview – 1 stage – technical questions covering understanding of CRM, Azure, delivery, process, and understanding of Agile and DevOps To be considered for this position and for further information on this and other roles please apply and reach out to the Venn Group Local Government division in our London office. More ❯

reverse engineering of the existing data model within the IDOX Uniform platform , mapping out current state, and designing a future-fit architecture that supports strategic decision-making and improved service delivery. Key Responsibilities: Analyse current workflows and how data is used across the Town Planning function Reverse engineer the As-Is physical data model of the IDOX Uniform system … flows and integration points across internal systems Document data lineage and support the implementation of Role-Based Access Control (RBAC) Engage stakeholders to ensure alignment between data architecture and service needs What We're Looking For: Proven experience in data architecture and data modelling (e.g. dimensional, data vault) Strong knowledge of system integration, data flow mapping, and data lineage More ❯