26 to 50 of 229 Service Delivery Jobs in Central London

Job Title: Service Delivery Engineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things … means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship … often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring delivery More ❯

Job Title: Service Delivery Engineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things … means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship … often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring delivery More ❯

identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is key to connecting the dots between … customer needs, digital and physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI … enabled service innovation across sectors. You’ll play a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group More ❯

identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is key to connecting the dots between … customer needs, digital and physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI … enabled service innovation across sectors. You’ll play a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group More ❯

will serve as the primary escalation point for 4th line support within the ICBC Standard Bank business. Your responsibilities will span across strategy, engineering, delivery, business-as-usual operations oversight. What you'll be doing Provide strategic leadership and hands-on management across the Infrastructure Platform estate ensuring the … delivery of highly available, scalable, and secure services. Deliver both technical and managerial oversight for core infrastructure platforms, including Wintel, Networks, and End-Point, while serving as the senior escalation point for complex technical issues to ensure swift and effective resolution. Partner closely with the Technology Architecture team to … of regional infrastructure projects. Lead the execution of the "Engineer, Deploy, and Operate" processes in accordance with the IS&O operating handbook, ensuring seamless service delivery, operational excellence, and smooth service transitions. Contribute to the IS&O portfolio management function by offering deep technical insight and support More ❯

Piccadilly One is seeking a highly professional and experienced IT VIP Support Service Delivery Manager to provide exceptional End User Computing (EUC) support to a select group of under 100 VIP users at our client's London Head Office. This is a dedicated onsite role, requiring a proactive … hands-on approach to ensure seamless IT service delivery and user satisfaction at the highest level. You will be the primary point of contact for all IT-related needs of VIP users, ensuring their hardware, software, meeting room technology, and critical applications are always functioning optimally. While this … AV equipment, conferencing tools, and connectivity are fully operational. Provide hands-on support for critical business applications and ensure rapid resolution of incidents and service requests. Act as the liaison between VIP users and the wider IT Operations Team, escalating and coordinating support as needed. Maintain detailed documentation of More ❯

Months (Initially) Location: Uxbridge (Hybrid) Ir35: Inside (Umbrella Company) Job Purpose The Unit 4 Payroll SME is responsible for the end-to-end delivery of ERP Payroll services within the Unit 4 system, ensuring alignment with organisational standards and service expectations. This role combines technical system expertise with … a strong understanding of payroll processes to drive continuous improvement, compliance, and stakeholder satisfaction. Key Responsibilities Service Ownership Lead the end-to-end delivery and ongoing management of the Unit 4 Payroll ERP service. Ensure that services meet business requirements, remain compliant, and align with organisational policies and … practices to ensure optimal system usage. Collaboration and Stakeholder Management Routinely collaborate with HR, Finance, IT, and other cross-functional teams to drive payroll service improvements. Serve as the primary point of contact for payroll-related service issues and requests. Lead knowledge sharing, ensuring stakeholders are informed, engaged More ❯

Ready to find the right role for you? Service Delivery Manager Salary: £38,000 per annum, with an annual performance bonus plus Veolia benefits and pension Hours: 40 hours per week. Monday - Friday on a rota basis + working 1 in 4 Saturdays Location: 43 Devon Street, Southwark … to company Van What you'll be doing; Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities. Ensuring training and competency checks are in place for all roles. Monitor operational performance, follow up on complaints, problem … solve for operational challenges. Delivery of a first-time collection culture and all contractual performance KPI's. Lead our people & assets to deliver/exceed service expectations. Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery. Ensure operations More ❯

Role- Service Delivery Project Manager Work location- London, UK Job Type- Full Time Job Spec: work experience of around 10 to 12 Years. Excellent client communication skills. Ensure projects and programs are aligned with the strategic plan of the organization. Define the program controls, or the processes, procedures More ❯

formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service delivery across server, cloud, and network infrastructure. This is a hands-on, customer-facing leadership position, ideal for someone with a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Essential Skills & Requirements: Experience More ❯

formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service delivery across server, cloud, and network infrastructure. This is a hands-on, customer-facing leadership position, ideal for someone with a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Essential Skills & Requirements: Experience More ❯

formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd Line Engineering, you’ll manage day-to-day service delivery across server, cloud, and network infrastructure. This is a hands-on, customer-facing leadership position, ideal for someone with a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Essential Skills & Requirements: Experience More ❯

Kingdom £80,000.00-£100,000.00 1 day ago London Area, United Kingdom £130,000.00-£150,000.00 1 month ago Director of Human Resources & Benefits Service Delivery London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Director of Human Resources & Benefits Service Delivery More ❯

s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving … about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there … to mentor others and deliver internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or More ❯

s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving … about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there … to mentor others and deliver internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or More ❯

s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving … about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there … to mentor others and deliver internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or More ❯

stages of a transformation project, from diagnostic to implementation. Planning, leading and performing diagnostic analysis by applying analytic techniques on large operational transformation engagements. Service delivery in Digital Operations (digital solutions and data and analytics) and/or regulatory driven transformation, technology implementations (platforms/systems), large mergers … and integrations. Facilitating, or leading, client workshops to scope and design transformational solutions. Identifying, managing and mitigating risks and issues throughout the delivery lifecycle. Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability. Whilst the role will enable successful candidates to operate … all of the following capability areas: Planning and leading workstreams on large scale operational transformation engagements including strategy, operating model design, conducting maturity assessments. Service delivery in regulatory driven engagements and/or digital operations, platforms and software implementations. Experience delivering Capital Markets engagements from initiation to implementation More ❯

stages of a transformation project, from diagnostic to implementation. Planning, leading and performing diagnostic analysis by applying analytic techniques on large operational transformation engagements. Service delivery in Digital Operations (digital solutions and data and analytics) and/or regulatory driven transformation, technology implementations (platforms/systems), large mergers … and integrations. Facilitating, or leading, client workshops to scope and design transformational solutions. Identifying, managing and mitigating risks and issues throughout the delivery lifecycle. Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability. Whilst the role will enable successful candidates to operate … all of the following capability areas: Planning and leading workstreams on large scale operational transformation engagements including strategy, operating model design, conducting maturity assessments. Service delivery in regulatory driven engagements and/or digital operations, platforms and software implementations. Experience delivering Capital Markets engagements from initiation to implementation More ❯

stages of a transformation project, from diagnostic to implementation. Planning, leading and performing diagnostic analysis by applying analytic techniques on large operational transformation engagements. Service delivery in Digital Operations (digital solutions and data and analytics) and/or regulatory driven transformation, technology implementations (platforms/systems), large mergers … and integrations. Facilitating, or leading, client workshops to scope and design transformational solutions. Identifying, managing and mitigating risks and issues throughout the delivery lifecycle. Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability. Whilst the role will enable successful candidates to operate … all of the following capability areas: Planning and leading workstreams on large scale operational transformation engagements including strategy, operating model design, conducting maturity assessments. Service delivery in regulatory driven engagements and/or digital operations, platforms and software implementations. Experience delivering Capital Markets engagements from initiation to implementation More ❯

understand operations and provide application training and support for end-users. Your Profile Applicants should have at least 4 years of experience in a Service Delivery Manager, Application Support, or Senior Support Analyst role within commodities, logistics, supply chain, or FMCG sectors. Experience in partnering with users across More ❯

especially welcome to apply for the position. The Client Services team is the first line of contact for our clients with regards to the delivery of the tech add on OTC derivative portfolio reconciliation service. The CSA will provide support to our clients and work closely with the product … internal departments, with regards to add on tech features and upcoming events as well as any changes or developments to any aspects of the service such as, for example, the specification of the data that the subscribers will send or receive, or how the service integrates with other … the OTC Derivatives space. Similarly, Client Services must continually stay abreast of any market or client events, activities or changes that potentially affect our service or our clients' use of our offering or ability to participate. In addition, Client Services has an important role in collecting input for new More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report … traffic management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart in HQ … and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming, Processing supplier evaluation. Maintaining More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report … traffic management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart in HQ … and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming, Processing supplier evaluation. Maintaining More ❯

the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices. International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports. Maintain and update Operation Plan and other operational procedures, service availability report … traffic management reports and service improvement solutions. Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements. Coordinate with counterpart in HQ … and design, implement and support differentiated Internet products Follow up customer service escalation with internal departments and external suppliers Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim Processing supplier service review and credit claiming, Processing supplier evaluation. Maintaining More ❯

Our client is seeking a Technology Delivery Engineering Manager to join their Technology Delivery leadership team. This is a pivotal role responsible for the successful delivery and ongoing maintenance of enterprise-grade database and API development projects, with a strong focus on backend integration and iPaaS solutions. … implementations in collaboration with Solution Architects. Act as the primary interface between development and operations, ensuring smooth project handovers and support readiness. Drive the delivery of complex integration and application projects, upholding high standards of performance, security, and reliability. Champion both Agile and Waterfall methodologies to plan, track, and … business goals and evolving technologies. Skills and Experience Proven experience leading software engineering teams delivering backend services and API integrations. Strong background in project delivery within agile and waterfall environments. Deep understanding of cloud technologies, especially AWS, including financial operations and data security. Knowledge of iPaaS and automation tools More ❯