26 to 46 of 46 Service Delivery Jobs in Central London

with a bonus of 10% Deliver and continuously improve core recruitment processes, including sourcing, interviewing, selection, and onboarding. Support the delivery of the functional Talent Acquisition Process & Technology roadmap to meet business requirements. Drive the execution of annual and ad-hoc hiring cycles, partnering with relevant functional owners. Mature … grow service delivery models, including shared services, recruitment automation, AI enablement, and tiered support structures. Lead cross-border recruitment integration efforts for M&A, new country entries, and organizational restructures. Foster a culture of continuous improvement, customer orientation, and data-driven decision making in recruitment. Lead and develop ...

hiring a Collaboration Technology Product Manager to lead a large‐scale Jira Service Management (JSM) rollout (~7,000 users) within a global financial services organisation undergoing major internal transformation. This role focuses on moving teams away from fragmented tools (email, spreadsheets, Teams) to one unified platform , improving both internal … service delivery and client outcomes . 🚀 What you’ll do Own the Jira/JSM roadmap and rollout at scale Standardise workflows across the business Drive adoption and enterprise change Improve how teams collaborate and deliver work ✅ What we’re looking for Experience rolling out Jira/Atlassian ...

appoint a talented Modernisation Business Analyst on a Contract basis. As a Modernisation Business Analyst, you will play a critical role in supporting service transformation, financial recovery and organisational improvement. What's on offer: Salary: 350 a day negotiable based on experience please submit your CV with the rate … Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Conduct detailed operational reviews to understand how services currently function Analyse service delivery models, operating processes and organisational structures Support the development of service redesign proposals and transformation initiatives Develop costed transformation options, including ...

Working with a leading Global Systems & Service Tech Integrator, we have an exciting opportunity for a Business Continuity Manager to join at a key phase of growth, helping lead and drive Business Continuity Strategy & Governance, and provide expertise in ISO 22301. Reporting to the Head of Assurance, the Business … Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell’s continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years’ experience ...

role in transforming complex business processes, technical requirements, and AI-driven workflows into seamless digital experiences. Working closely with product, engineering, and delivery teams, you will take ownership of the full design lifecycle—from research and discovery through to wireframing, prototyping, testing, and optimisation. Projects will include AI-powered … workflows, onboarding experiences, digital dashboards, operational platforms, customer-facing applications, and service delivery tools. Key Responsibilities Design intuitive user journeys, wireframes, prototypes, and user interfaces for web-based and AI-powered platforms. Conduct user research, usability testing, and user feedback analysis to inform design decisions. Translate complex business ...

ability to manage competing priorities in a dynamic, fast-paced environment. You will be responsible for ensuring all Collateral clients receive exceptional service while maintaining and growing Annual Recurring Revenue (ARR). This includes oversight of the complete client lifecyclefrom onboarding through expansion and renewalproactively identifying risks to client … deliver solutions that drive business value and adoption. The role combines technical operations knowledge with strategic account management. Day-to-day responsibilities span service delivery, client support and escalations, relationship management, and representing client needs back into the product development cycle. This is an ideal opportunity for someone ...

Practice Solutions team leads the Firms innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative … global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

formed product engineering team focused on building AI-enabled workflow and automation solutions. This team is developing next-generation internal products designed to enhance service delivery and operational efficiency within the insurance and BPO sector, with a long-term vision to commercialise these platforms into external B2B offerings. ...

organise and manage team & supplier activities to deliver high quality, secure, reliable and efficient services, and applying project and risk management approaches to support service delivery. Line management, coaching and mentoring of a team of senior software engineers. Setting and measuring team objectives against strategic goals and organisational priorities. ...

Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs , building long-term strategic partnerships … through technical excellence and agile delivery . They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment —where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” Ideal Candidate Profile Experience : 3+ years ...

shape how data and AI are used across the firm. The team is focused on developing innovative, technology-led solutions that enhance legal service delivery, and this position will play a key role in supporting those objectives This is the first dedicated data specialist hire within the Knowledge ...

shape how data and AI are used across the firm. The team is focused on developing innovative, technology-led solutions that enhance legal service delivery, and this position will play a key role in supporting those objectives This is the first dedicated data specialist hire within the Knowledge ...

Service Desk – Field Engineer ABOUT THE CLIENT Our client is a fast-growing technology services provider delivering cloud, infrastructure, cybersecurity and managed IT solutions to a portfolio of highly demanding professional services and financial organisations. With a strong reputation for technical excellence and customer service, they offer employees … technology stack and the chance to make a genuine impact within a collaborative and ambitious team. ABOUT THE ROLE We are looking for a Service Desk Field Engineer based within easy reach of London who has experience supporting end-user devices, infrastructure, and cloud-based technologies. You will enjoy ...

that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must haves: Ability and experience in system programming using Golang. This includes ...

management. Ensure AI solutions meet operational requirements related to reliability, scalability, security, compliance, and business continuity. Develop and track key performance indicators (KPIs) and service metrics related to AI adoption, model performance, operational efficiency, and business value realization. Lead incident management, root-cause analysis, and remediation efforts … related production issues. Collaborate with data engineering, platform, security, and infrastructure teams to optimize AI platform operations and service delivery. Drive the implementation of MLOps and LLMOps practices to support efficient deployment, monitoring, and governance of AI solutions. Establish governance processes to ensure compliance with Responsible AI principles, organizational ...

hardware, operating systems, applications, and associated management platforms. This includes solving critical business incidents, improving the end-user experience, and partnering closely with Traders, Service Desk personnel, and other infrastructure teams. A strong customer focus, an ownership mentality, an engineering mindset, and a sense of urgency are critical. Troubleshoot … endpoint configuration, compliance, patching, application deployment, device health, update rings, and policy management across physical and virtual endpoints. Help implement, manage, and improve self-service software experience through Company Portal and related tooling, including packaging Win32 applications, defining detection rules, uninstall logic, supersedence, assignments, and app lifecycle governance. Support ...

recruiting on behalf of our client for a talented Field Service Engineer to deliver technical support across a range of customer sites. This is a hands-on role involving fault-finding, maintenance, remote support, and system upgrades, ensuring clients receive a first-class service at all times. … maintenance services. Provide remote assistance and fault diagnosis where appropriate. Investigate, troubleshoot, and resolve hardware and software issues. Manage and update support tickets and service records. Conduct preventative maintenance and system health checks. Travel to customer locations as required. Carry out site assessments and technical surveys. Support technology deployments ...

retention, expansion, and the growth of managed and cyber security services. Key Role Responsibilities Manage and grow a portfolio of strategic UK-based managed service clients. Lead and mentor Customer Success Managers located in South Africa. Drive client satisfaction, engagement, and retention through proactive support and strategic planning. Identify … security services space. Act as the main escalation point for complex account issues. Collaborate with technical, new business, and strategy teams for seamless service delivery. Onboard new clients and ensure smooth transitions and long-term success. Maintain accurate CRM records and monitor account health metrics. Key Attributes Required ...

legal technology with expert legal services to deliver cutting-edge e-disclosure solutions. The Role As Technology & E-Discovery Manager, you will lead the delivery of end-to-end e-discovery services across a diverse range of matters. You will act as the central point of expertise, working closely … with legal teams to implement tailored digital solutions and ensure best-in-class service delivery. Youll also play a pivotal role in building capability within the team, driving innovation, and enhancing the firms use of technology-assisted review tools. Key Responsibilities Partner with Disputes teams to design and deliver ...