51 to 75 of 89 Service Delivery Jobs in Central London

BP opportunity working with a global insurer. Hybrid working (3 days in the London office), salary up to £140k + bonus & benefits. KEY SKILLS: Background of both transformation/delivery and BAU experience within a product focused insurance environment Extensive experience of Underwriting and Claims Strong stakeholder and vendor management experience THE ROLE: The Senior IT Business Partner will … take ownership of both BAU and delivery of key Underwriting and Claims products. You will be the go-to person for both the UW & Claims business teams to ensure alignment of product benefits to meet the needs of each team. The IT BP will oversee product roadmaps and product backlogs, stay ahead of risks, and constantly look for ways … You will demonstrate experience of contributing on BAU & project-based objectives, excellent communication skills with experience managing business stakeholders and 3rd Party vendors. You will constantly look for and delivery improvements within your team to meet the needs of the business. THE CLIENT: London based global insurer #TechJobs #BusinessPartner #ProductOwner #ITLeadership #InsuranceJobs #Underwriting #Claims #FinanceIT #HansonLee #ServiceDelivery #DigitalChange More ❯

take ownership of the full commercial lifecycle, from go-to-market strategy through to complex deal structuring and contract negotiation. You’ll work closely with practice leaders, operations and delivery teams to develop and execute commercially sound proposals across enterprise technology domains, including ERP, CRM and HR systems. If you’re comfortable engaging with senior stakeholders, managing proposal governance … commercial role in tech services Proven experience in enterprise solutions: ERP, CRM, HRIS Strong commercial modelling, negotiation and proposal leadership Deep understanding of UK technology services and professional services delivery Excellent stakeholder management and communication skills This is a high-visibility, strategic role suited to someone who thrives in fast-moving, client-focused environments and enjoys commercial creativity and More ❯

Account Management, you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration … overseeing client accounts and strategically positioning FirstPort as a leader in the industry. Your expertise in business development, client engagement, and strategic leadership will be central to delivering exceptional service and ensuring sustainable success. Key Responsibilities: Client Relationship Management: Act as a strategic partner for key regional clients, fostering long-term, value-driven relationships. Proactively identify opportunities for collaboration … driven insights and actionable recommendations. Track KPIs and provide regular performance updates to senior management. Leadership & Collaboration: Lead and inspire a regional team to consistently achieve business growth and service excellence. Ensure alignment with national strategies and drive consistent service delivery. Present performance updates at monthly regional board meetings. Required Skills & Qualifications: TPI Level 4 qualified (or equivalent More ❯

and supports strategic financial management through expert guidance and strong operational leadership. Key Responsibilities Leadership & Business Partnering Build strong working relationships across departments. Promote a culture of customer-focused service delivery. Work collaboratively with Finance Business Partners and the Head of Financial Planning. Financial Accounting & Audit Lead the annual audit process and prepare financial statements in line with UK … Operations Lead the Financial Services Unit (Revenue and Payments Units). Ensure accurate processing of invoices, tuition fees, staff/student expenses, and supplier payments. Implement KPIs to monitor service efficiency. Research Finance Oversee post-award research funding support and compliance. Finance Systems & Processes Oversee financial systems development and accounting structures. Ensure strong reconciliation and compliance frameworks. Finance Training More ❯

on technology and continuous improvement, the firm is seeking a talented Solutions Architect to play a pivotal role in enhancing its digital infrastructure and enabling smarter, more secure legal service delivery. As Solutions Architect , you will be instrumental in ensuring the firm’s technology landscape is secure, efficient, and continuously evolving. Working closely with senior stakeholders and business users … proof the firm’s technology environment. Assess current systems, identify gaps, and design solutions that improve operational efficiency. Recommend and oversee the implementation of new technologies to support legal service delivery. Ensure robust integration and interoperability between core platforms and applications. Maintain a sharp focus on data and system security in all architecture decisions. Support hybrid working models with More ❯

Ensure customer success, satisfaction, and reference ability in SAP Integration projects. * Deliver agile services from across the Company portfolio in a fast-changing environment. Drive the industrialization of services delivery and the implementation process. * SME Face-off for external and internal stakeholders is the point of expertise related to the area under consideration for both the customer and the More ❯

Role- Service Delivery Project Manager Work location- London, UK Job Type- Full Time Job Spec: work experience of around 10 to 12 Years. Excellent client communication skills. Ensure projects and programs are aligned with the strategic plan of the organization. Define the program controls, or the processes, procedures, reporting, etc., to manage the program. Manage the risks and More ❯

Head of Service Delivery Join one of the the fastest-growing companies, where they leverage AI and a tech-enabled service model to help businesses secure funding. The Role As Head of Service Delivery, you’ll oversee the daily operations of our expanding delivery team — including consultants, writers, and team leads. Your mission: drive … performance, plan capacity, ensure excellence in delivery, and keep our clients delighted. You’ll take ownership of output targets, operational KPIs, and compliance, all while building scalable systems and cultivating a high-performing, motivated team. This is an ideal role for someone who has scaled operations in a fast-growth environment and is eager to make a tangible impact. … What You’ll Be Doing Leading the day-to-day operations of our Grant Consultants and Platinum Writers Driving improvements in productivity, turnaround speed, and service quality Designing and implementing scalable operational processes and systems Owning delivery metrics including volume, SLAs, refunds, margin, and NPS Managing resource planning and forecasting in line with sales demand Ensuring compliance (e.g. More ❯

and/or regulatory are especially welcome to apply for the position. The Client Services team is the first line of contact for our clients with regards to the delivery of the tech add on OTC derivative portfolio reconciliation service. The CSA will provide support to our clients and work closely with the product, business, development and sales teams … worldwide, as well as other internal departments, with regards to add on tech features and upcoming events as well as any changes or developments to any aspects of the service such as, for example, the specification of the data that the subscribers will send or receive, or how the service integrates with other services or utilities in the … OTC Derivatives space. Similarly, Client Services must continually stay abreast of any market or client events, activities or changes that potentially affect our service or our clients' use of our offering or ability to participate. In addition, Client Services has an important role in collecting input for new and enhanced functionalities to the service as well as other More ❯

for these roles. Candidates must have Government Digital Services (GDS) experience Key Responsibilities: Define and maintain the product vision, ensuring alignment with client goals and user needs throughout the delivery cycle. Own and manage the product backlog, working closely with business analysts to refine user stories and ensure that development efforts focus on high-value outcomes. Serve as the … needs with feasibility and timelines. Your Background: We’re seeking individuals who bring a mix of leadership, user-focused thinking, and agile experience: Proven experience contributing to product or service delivery projects that place users at the heart of the process. Understanding of agile methodologies, with a hands-on approach to iterative development and rapid delivery. Experience applying … digital service standards (e.g., GDS) is beneficial. Comfortable collaborating across disciplines and stepping into roles like Business Analyst, Service Designer, or Scrum Master when needed. Strong communication and stakeholder engagement skills, with the ability to lead client discussions and demonstrate value effectively. Familiar with product ownership frameworks and ideally holding relevant certifications (e.g., PSPO, PSM). More ❯

Do you have experience working in a ?????? ???? ???????????????????? ?????????????? ???????????????? environment? We're looking for a ????????????/???????????????? ???????????????????????? ?????????????? to take ownership of third-party supplier relationships ensuring performance, issue resolution, and service continuity across IT operations. This role plays a key part in cross-functional collaboration and directly supports the stability and quality of IT services. . This is a permanent position with … needed. Key Responsibilities: Collaborate with Fluxys ICT to ensure secure, stable, and resilient IT platforms. Ensure that new functionalities introduced as part of Project Change are included in the service catalogue. Oversee day-to-day operations of applications, ensuring high performance and accurate reporting. Manage and resolve escalated support issues between the business and Fluxys ICT or third-party … cybersecurity. Collaborate with the cybersecurity team on rolling out new services, policies, and procedures across the company and IT estate. Maintain effective working relationships across the Group to optimise service delivery and leverage knowledge sharing. Job Requirements: Experience in IT service management, preferably within the oil and gas sector. Proficiency in IT Service Desk operations and More ❯

the most immersive and digitally innovative brands on the planet. Working closely with the Senior Procurement Manager, you’ll play a key role in shaping the future of customer service delivery and broader outsourced service models. You’ll leverage an international supplier base, drive outsourced transformation, and influence senior stakeholders to achieve better commercial, operational, and customer … managing supplier risks. Support the business’ move to a leaner, more agile vendor base across onshore and offshore locations for communications and contact centres. Drive long-term savings and service improvements in collaboration with global procurement What You’ll Bring: 3+ years of strong procurement experience across broad indirects. Having worked across contact centres, managed services, communications, outsourcing, technology … or similar would be beneficial but is not a prerequisite. Strong commercial awareness and proven contract negotiation skills. Interest in, or familiarity with how outsourced or offshore delivery models operate. Ability to manage senior stakeholders with confidence and integrity. Experience in SRM and tracking supplier performance and governance. Willingness and enthusiasm to learn more about managed services and outsourcing More ❯

the most immersive and digitally innovative brands on the planet. Working closely with the Senior Procurement Manager, you’ll play a key role in shaping the future of customer service delivery and broader outsourced service models. You’ll leverage an international supplier base, drive outsourced transformation, and influence senior stakeholders to achieve better commercial, operational, and customer … managing supplier risks. Support the business’ move to a leaner, more agile vendor base across onshore and offshore locations for communications and contact centres. Drive long-term savings and service improvements in collaboration with global procurement What You’ll Bring: 3+ years of strong procurement experience across broad indirects. Having worked across contact centres, managed services, communications, outsourcing, technology … or similar would be beneficial but is not a prerequisite. Strong commercial awareness and proven contract negotiation skills. Interest in, or familiarity with how outsourced or offshore delivery models operate. Ability to manage senior stakeholders with confidence and integrity. Experience in SRM and tracking supplier performance and governance. Willingness and enthusiasm to learn more about managed services and outsourcing More ❯

and delivering change. You'll work closely with stakeholders across the business and IT to translate needs into clear, actionable requirements – helping to drive improvements in process, technology, and service delivery. What You'll Do: Lead workshops and stakeholder interviews to gather business and functional requirements Document current and target state processes, identifying gaps and improvement opportunities Translate business … needs into clear user stories or business requirements documents Support delivery teams through development, testing, and go-live Build strong relationships across business units, IT, and external vendors Assist with business case development, change impact assessments, and UAT What We're Looking For: Proven experience as a Business Analyst within specialty or London Market insurance, Comfortable working across Agile … Waterfall, or hybrid delivery methodologies Strong communication and stakeholder engagement skills Detail-oriented with experience in process mapping, gap analysis, and data/documentation management Collaborative, inquisitive, and proactive mindset Tools: Jira, Confluence, Visio or Lucidchart a plus If you are interested in this role, or other Business Analyst jobs in insurance, please apply or contact Sofia Chaves (sofia.chaves More ❯

/experienced-professional/#LeBlender.OfficeLocations The KPMG Tax Technology & Innovation are made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. A key focus is working with KPMG … s Global Compliance & Transformation (‘GCT’) team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political … managers in delivering successful outcomes. Coordinating with development and technical teams across TT&I to build and implement KPMG and 3rd party technology solutions. Managing the end-to-end delivery of KPMG and 3rd party technology solutions for clients, ensuring alignment with complex user requirements and translating them into effective solutions. Leading multiple technology projects, including delivery plans More ❯

Fixed Term Contract Location: London or Portsmouth with travel to customer sites THE OPPORTUNITY 🌟 Join our client a trailblazing UK IT Services powerhouse that's revolutionising tech procurement and delivery! As their Senior Tech Orders Fulfilment Specialist, you'll be the strategic orchestrator behind seamless order-to-delivery operations for elite technology clients, ensuring every interaction exceeds expectations. … client inquiries and relationship building Engineer supply chain excellence - Collaborate with purchasing teams and suppliers for optimal performance Lead logistics innovation - Coordinate shipping partnerships for cost-effective, on-time delivery Solve complex challenges - Proactively tackle discrepancies, delays, and technical issues (DOA/RMA) Drive process transformation - Continuously optimise workflows for maximum efficiency Own client relationships - Represent the company at … customer sites and conduct strategic service reviews Champion data integrity - Maintain meticulous documentation and compliance standards YOUR TOOLKIT 🛠️ Essential: Battle-tested experience in sales support/administration or customer services Independent leadership skills with strong team collaboration abilities Pressure-tested performance with razor-sharp attention to detail Elite organisational mastery and time management excellence Outstanding written and verbal communication More ❯

from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design … accessibility standards Code low-fidelity or functional prototypes using HTML, CSS, and JavaScript when needed Required Skills and Experience Eligible for SC Clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with the ability to explain More ❯

operational infrastructure supporting a globally distributed technology and product ecosystem. Team Leadership: Hire, mentor, and scale high-performing operations, support, and cross-functional execution teams across logistics, compliance, and service delivery. Strategic Execution: Partner with product, engineering, and business leaders to translate organizational vision into scalable and efficient operational processes. Process Optimization: Ensure internal operations are streamlined, cost-effective … teams and business units. Risk & Compliance Management: Champion operational risk mitigation, regulatory compliance, and best practices in security, procurement, and vendor management. Ecosystem Engagement: Foster relationships with strategic partners, service providers, and community stakeholders to support organizational growth. Cross-Functional Coordination: Align operations with product delivery, finance, investor relations, and strategic initiatives to ensure seamless execution. Key Requirements More ❯

and external tech partners What you bring Leadership experience in technology and data within purpose-led or high-pressure environments Expertise across CRM platforms, supporter data, digital infrastructure, and service delivery Strong communication and stakeholder management skills, with the ability to work across different teams and disciplines A practical and empowering leadership style A clear understanding of how More ❯

and external tech partners What you bring Leadership experience in technology and data within purpose-led or high-pressure environments Expertise across CRM platforms, supporter data, digital infrastructure, and service delivery Strong communication and stakeholder management skills, with the ability to work across different teams and disciplines A practical and empowering leadership style A clear understanding of how More ❯

hire, and you will engage with a range of senior external stakeholders. You need to be an experienced finance professional with good IT, systems implementation experience, and commercial skills. Service delivery is key in this opportunity, in addition to excellent communication and relationship-building skills. We will be reviewing CVs throughout the process so please apply as soon More ❯

of opportunity to learn and grow. You'll work on a platform that's much more than a CRM—an enterprise-level system critical to our ongoing innovation and service delivery. More ❯

across meeting rooms and a purpose-built conference centre. This is a hands-on, client-facing role where you'll combine a passion for technology with high-end customer service to ensure seamless event delivery and day-to-day AV operations. You'll be a key part of the wider front-of-house (FOH) team, working in a … fast-paced, high-profile environment where 5-star service is expected. Key Responsibilities: Manage, coordinate, and develop a team of 5 AV Technicians, ensuring consistent, high-quality service delivery. Oversee daily AV operations including meeting room setups, video conferencing, and hybrid meeting support. Support internal and external events across the business, including high-profile events in the on … site conference centre. Act as the primary AV point of contact for senior stakeholders, providing professional and responsive service. Assist the Regional Manager in managing service delivery and identifying continuous improvements. Liaise with third-party AV suppliers as needed for large-scale or specialist events. Maintain and monitor AV equipment to ensure operational readiness at all times. Create More ❯

aspects of all audio-visual, video conference, display, and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support.Working hours are primarily between the core hours of 7:00 am 7:00 pm (Mon-Fri) based on a 40-hour … change at short notice, with the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the Service Delivery team to provide support on client sites for general BAU AV support and Events support where required. To operate and support presentations, conferences, collaboration, and associated control … accommodate last-minute changes to rotas and shift patterns. Strong drive to continually learn and adapt to multiple clients, their technologies, and support practices. High-level corporate AV customer service skills both verbal and written to deal with both internal and external customers across multiple clients. Positive attitude to all situations. Ability to adapt to new clients and to More ❯

Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration More ❯