1 to 25 of 75 ServiceNow Jobs in Central London

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: ServiceNow Sales & Solution Lead Job Type: Permanent Location: London (Hybrid) Number of hours: 40 hours per week – full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution … Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest … diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role As a ServiceNow Solution Architect & PreSales Lead you will be in a critical strategic position responsible for leading technical sales pursuits and driving ServiceNow platform adoption. This role serves as the primary solution More ❯

Join a financial services client of ours as a ServiceNow Project Manager to lead a strategic ITSM transformation, driving the design, configuration, and deployment of ServiceNow modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and … SLA processes to ensure deliverables meet agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI …/CD, and service impact analysis. Strong stakeholder management and cross-functional team leadership skills. Familiarity with financial services regulatory requirements is a plus. PMP, ITIL, or ServiceNow certifications (e.g., CIS) highly desirable. Role Details: Contract Up to £750/day (DOE) Hybrid working – 3 days on-site per week Central London To be considered, please ensure you complete your More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

years of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯

offices when required. Key Experience We’re Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies – including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

ServiceNow Software Developer Hybrid: Central London HQ - 2/3 Days a Week Onsite Duration: 6 Months Initial + Further Extensions Rate: £550 - £650 Inside IR35 We are seeking an experienced ServiceNow Portal Developer. You will design and deliver scalable, secure, and high-performing solutions. In this role, you will collaborate with clients, develop Service Portal components, and integrate them … with various systems. Key Responsibilities: Develop and customize ServiceNow Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. Extend portal functionality with ServiceNow APIs and integrations. Ensure responsive, user-friendly design and best practices. Work with cross-functional teams to integrate the portal with ServiceNow modules and external systems. Conduct testing, troubleshoot issues, and support end … users. Contribute to best practices, innovation, and technical problem-solving. Required Skills & Experience: Hands-on experience in ServiceNow Service Portal development. Strong web development skills (HTML, CSS, JavaScript, jQuery). Expertise in ServiceNow development, including scripts, UI policies, workflows, and integrations. Experience with AngularJS or modern JavaScript frameworks. Strong problem-solving, collaboration, and communication skills. Knowledge of Agile methodologies, CI More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and … M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯

and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across … Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2–3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Culture Fit More ❯

advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups) Maintain ITSM records via ServiceNow , including incidents, requests, and asset tracking Liaise with global teams and external vendors to coordinate solutions Support office moves and meeting room setups Champion service quality and proactively improve documentation … when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience ; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft/O365, or security certifications Office relocation or desk move support experience Contract More ❯

advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups) Maintain ITSM records via ServiceNow , including incidents, requests, and asset tracking Liaise with global teams and external vendors to coordinate solutions Support office moves and meeting room setups Champion service quality and proactively improve documentation … when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience ; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft/O365, or security certifications Office relocation or desk move support experience Contract More ❯

Box, Teams, Slack, etc.) and other software (Windows 10/11, MacOS, Windows Server, Active Directory, Adobe Creative Cloud, etc.). Experience with IT Service Management platforms (BMC Helix, ServiceNow, FreshService, etc). Strong understanding of networking concepts and technologies. Excellent documentation and process skills, and discretion in handling confidential information. Relevant technology certifications desirable. Exceptional communication and interpersonal skills More ❯

Job Title: ServiceNow Project Manager Key Details: Location: Remote (occasional travel to London) Rate: £650–£700 a day (Outside IR35) Contract: 12 months initially, with strong potential for extension Overview: We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from planning through execution—while ensuring … alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus. Key Responsibilities: Plan, lead, and deliver ServiceNow projects on time and within scope. Collaborate with stakeholders to define project requirements and success criteria. Coordinate cross-functional teams, both technical and business. Manage project timelines, resources, budgets, and risks. Provide regular … project transparency. Align delivery with Agile, ITIL, or SDLC methodologies. Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice to Have More ❯

Life on the team This role will provide pre-sales support, and post-sales oversight for large and/or strategic opportunities. Whilst the ServiceNow platform is central to our customers expertise, Solution Architects are the ultimate authority for designing and solutioning on large and/or complex projects where ServiceNow needs to integrate with new or legacy technologies, or … customer stakeholders and Computacenters project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and be a regular contributor to team … meeting. What youll need Solid experience as a trusted advisor to customers for ServiceNow road-mapping and design At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following solution areas: cloud management solutions, orchestration solutions, discovery solutions, security More ❯

head the technology team behind the customer and retailer care platforms. You’ll work with internal stakeholders and external partners to manage and evolve key systems including AWS Connect, ServiceNow, and OpenText - ensuring they are secure, compliant, and meet changing business needs. Key Responsibilities Own and deliver the roadmap for care technology platforms Lead cross-functional teams and collaborate with … continuous improvement What You’ll Bring Proven experience as a Product Owner or in a similar role Knowledge of customer service and call centre technologies Experience with AWS Connect, ServiceNow, or similar platforms Understanding of GDPR and ITIL-based service management Strong communication, analysis, and stakeholder management skills More ❯

Managing escalations and working closely with internal teams ensuring service quality Good working knowledge of core Microsoft tools – Office 365, Intune, Active Directory Familiarity with ITSM platforms (e.g. Freshservice, ServiceNow, Jira) Strong communicator - able to work with technical and non-technical stakeholders alike Some exposure to change management and helping shape technical delivery would be useful ITIL knowledge or equivalent More ❯

ServiceNow Solutions Architect – Security Cleared (SC Cleared) Our central Government client is looking for an SC Cleared Service Now Solutions Architect for an initial 6 month contract (extensions likely). This role is inside of IR35 (£700-800per day) and is hybrid working with some travel required to either Bristol or London, however the role can be based anywhere … in the UK. Experience: Solutions Architect with extensive experience working on the Service Now platform. The successful contractor will have come up through the ranks from being a ServiceNow SysAdmin or ServiceNow Developer and will have in depth understanding of all facets of ServiceNow. As a highly specialised role understanding of: ITSM, ITAM, SAM/HAM Pro, ITOM, Agent Client … Collector (ACC), Discovery, Cloud Discovery, WSD (Reservation mgt), CSM, HRSD, SPM is essential. Experience of ServiceNow integrations to 3rd party apps and technologies. Experience of working in Agile environments within a Government setting. Responsible for applying and managing the technical governance framework for the platform. More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and … industry standard architecture frameworks and methodologies e.g. TOGAF, British Computer Society (BCS) Enterprise and Solution Architecture approach Strong technical skills in defining and systems and technology solution architecture using ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise … especially the ability to tailor messages to senior stakeholder and technical delivery teams Knowledge & Experience: Experience initiating and providing architecture leadership for large scale business-critical transformation projects Strong ServiceNow Architecture experience CMBD experience Good knowledge of technology governance standards Good knowledge of technology best practice including SDLC Working knowledge of Enterprise and Solution Architecture frameworks and methodologies (e.g. TOGAF More ❯

Role: ServiceNow Developer - IRM Location: London Skills: ServiceNow IRM, Risk, SecOps, SIR, CMDB The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as a “Top Employer” as part of … the Top Employer Institute annual listings. THE ROLE: We are looking for an experienced ServiceNow Developer/Technical Consultant to join our ServiceNow Risk and Security Operations practice to support client implementation projects. The ideal candidate will have a strong background in ServiceNow implementation projects, with at least one project involving ServiceNow Risk solutions (i.e., Integrated Risk Management, Third Party … Risk Management, Business Continuity Management). While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to implement ServiceNow solutions based on requirements and architectural designs approved by the client. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions for More ❯

Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant. As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations. This will be a hands on, yet … As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services. Key Responsibilities Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases Lead projects and initiatives that deliver measurable value to clients Facilitate client workshops and use the platform to showcase potential outcomes Build and maintain … contribute to solution architecture Mentor and support junior consultants, helping them grow and succeed Experience and Skills 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules ServiceNow Certified is highly More ❯

Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant. As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations. This will be a hands on, yet … As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services. Key Responsibilities Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases Lead projects and initiatives that deliver measurable value to clients Facilitate client workshops and use the platform to showcase potential outcomes Build and maintain … contribute to solution architecture Mentor and support junior consultants, helping them grow and succeed Experience and Skills 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules ServiceNow Certified is highly More ❯

please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: ServiceNow Architect Job Type: Permanent Location: London, UK, Hybrid (3 days in office) Are you looking to expand your skills in ServiceNow Architecture? We have an exciting opportunity for you – ServiceNow … a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role The ServiceNow Architect will play a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformational changes of solution deployment. They will also be involved in the strategic discussion … Your responsibilities: Understand and follow the Best Practices and Standards/Guidelines of ServiceNow. Participate in the Technical and Strategic board discussion. Evaluating business needs and aligning them with ServiceNow solutions. Gather, document, and create solution proposals throughout the ServiceNow Platform. Providing industry-standard architectural points of view and solutions. Participate and provide feedback during planning meetings (i.e., pre-iteration More ❯

M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯

premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time More ❯