1 to 25 of 82 ServiceNow Jobs in Central London

seeking an experienced ServiceNow Senior Solution Architect with deep expertise in Integrated Risk Management (IRM) and Operational Resilience to join our growing ServiceNow practice. This role will be responsible for designing, architecting, and implementing enterprise-scale ServiceNow solutions that enable organizations to proactively identify, assess, and mitigate operational risks while … ensuring business continuity. Key Responsibilities Solution Architecture & Design - Design comprehensive ServiceNow IRM solutions spanning multiple modules including Risk Management, Policy and Compliance, Third-Party Risk Management, Business Continuity Management, and Operational Resilience - Develop technical architecture blueprints, integration patterns, and solution roadmaps for complex enterprise environments - Create detailed technical specifications, data ...

ServiceNow Technical Architect Contract duration: 6 months London, UK (Hybrid for 1-2days/week) Role: Technical Architect – ServiceNow We are seeking an experienced Technical Architect – ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural standards, ensuring … platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills. Key Responsibilities Architecture & Design Define and maintain ServiceNow architectural standards, frameworks, and best practices. Design ...

maintaining Windows Updates for Business (WUfB) Experience producing and maintaining Powershell scripts to automate tasks and drive efficiencies Experience using Service Management tools e.g. ServiceNow Excellent communication and stakeholder management skills. Qualifications Advanced Modern Workplace certifications including MD-102 or MS-102 are required Additional certifications in Microsoft 365, Azure ...

DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing ...

distributed delivery models. Other Core Skills Strategic thinking and problem-solving. Familiarity with contract management and commercial aspects . Proficiency in tools like ServiceNow, Jira, MS Project . ✅ Preferred Qualifications Bachelor’s degree (Engineering/Technology preferred) ITIL Expert or equivalent certification. PMP or PRINCE2 certification. Exposure to cloud platforms ...

management, vendor negotiations, and technical support. Proven ability to lead distributed teams and manage multi-site operations. Experience with IT service management tools (e.g., ServiceNow, Jira). Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure). Expertise in Microsoft 365 Admin Centre, Intune ...

this role, the ServiceNow Developer will be responsible for developing and maintaining the ServiceNow platform primarily within the SPM module, configuring and customizing the out of box system to meet the business needs, troubleshoot issues, and provide ongoing support to a variety of teams and individuals in a dynamic Agile … environment. The successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, Maintaining Service Catalog Items, configuring the Strategic Planning and Project Management workspaces, developing scripts and workflows, and increasing automation to make ...

skills with proven experience in requirements gathering, process mapping, and stakeholder engagement. Strong organisational and problem-solving abilities. ITIL Certification. Hands-on experience with ServiceNOW . Preferred Qualifications: Experience in data centre management, application hosting, network services, or mid-large scale site migrations. Familiarity with ITIL or service management best ...

with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean ...

stakeholders in the long term. We have committed to achieving net zero by 2040. Experience Required: 10+Years. Job Description: As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients … business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities: Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design. Platform Strategy & Roadmapping ...

Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers … quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver ...

find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely … business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design. Platform Strategy & Roadmapping ...

High Performance Compute clusters. Cloud & Containers: Kubernetes, Docker, EKS, Private Cloud deployments. Automation & Scripting: Python, Bash, PowerShell, Ansible. Monitoring & Tools: SolarWinds, Dynatrace, Nagios, Zabbix, ServiceNow, Jira. Who We’re Looking For: Proven experience in network operations, IT infrastructure, or cloud environments. Strong troubleshooting and problem-solving skills with a customer ...

Experience in a similar role within a software development or technology-focused company. Strong experience using Jira Service Management or similar platforms (Zendesk, Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting. Excellent communication skills, both written and verbal, with the ability to engage effectively ...

authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating IGA platforms with HR systems (e.g., Workday, SAP), ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability ...

Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical experience across ...

ServiceNow - DevOps Engineer – CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Position Overview We are looking for a DevOps Engineer – CMDB & Automation to join our IT Service Management and Operations team. This role will focus on designing, implementing, and maintaining the Configuration Management Database … CMDB) , while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Required Skills & Qualifications Technical Expertise Hands-on experience with ServiceNow CMDB and ITSM modules. Strong ...

Excellent opportunity for ServiceNow – ITOM Developer to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing … open to considering qualified candidates from other locations who possess the skills and experience required for the role. Key Responsibilities: Understand Know how ServiceNow will generate Service Mapping tree using Dynatrace tags which will show holistic view of the impact caused by an incident or event in ServiceNow (from Dynatrace ...

seeking an experienced ServiceNow Developer to join our client’s dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow solutions to support business processes and IT service management. Required Skills & Experience Proven experience as a ServiceNow Developer (minimum 2–3 years). Strong … knowledge of ServiceNow modules such as ITSM, CMDB, Incident, Problem, Change Management . Proficiency in JavaScript, Glide API, and ServiceNow scripting . Experience with ServiceNow integrations (REST/SOAP APIs). Understanding of ITIL processes. Excellent problem-solving and communication skills. Desirable Skills ServiceNow certifications (CSA, CAD, CIS). Experience ...

Have Experience in a SaaS or technology-scale environment. Exposure to operational tooling, dashboards, metrics or workflow automation. Familiarity with ticketing systems (e.g., Zendesk, ServiceNow, Jira). Prior experience running small operational projects or process improvements. Why This Role? You’ll be part of a global operations group that works ...

seeking a skilled ServiceNow Developer with expertise in Governance, Risk, and Compliance (GRC) to join our team. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that support risk management, compliance tracking, and audit processes. You will work closely with stakeholders to ensure the platform meets … business requirements and aligns with industry best practices. Key Responsibilities Design, configure, and customize ServiceNow GRC applications, including Policy and Compliance , Risk Management , and Audit Management modules. Develop workflows, business rules, UI policies, and integrations to enhance GRC functionality. Collaborate with business analysts and stakeholders to gather requirements and translate ...

ServiceNow Chief Architect To 190k base ServiceNow Flex Location A unique opportunity to join a global ServiceNow Partner to lead the ServiceNow tech capability as UKI Chief Architect for the ServiceNow practice. This is a newly created role, you will work at CXO level, support the ServiceNow business as tech … leader, you will focus across Client delivery Enablement Practice Dev GTM activities Bids In essence you will be the lead authority on all ServiceNow engagements from a tech/design leadership perspective True leadership role Financial services experience is a benefit, but not essential To 190k base/bonus/ ...

strong written and verbal communication skills. •Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. •Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager ...

Technical Specialists to resolve complex issues What You’ll Bring: Experience supporting Windows & Microsoft 365 Strong troubleshooting & customer service skills Familiarity with ticketing systems (ServiceNow, Jira, Zendesk) Basic networking knowledge 0–2 years’ IT support experience (corporate preferred) Join a team where inclusion, growth, and innovation are at the heart ...

Must-Have Requirements: IT support experience Strong customer service and communication skills Experience with Windows 11, Mac and Microsoft Office Ticketing systems experience (ideally ServiceNow) Imaging experience (preferably using Intune) Application setup and configuration experience Should be familiar with Active Directory (e.g., password resets, account lockouts), troubleshooting. Mobile phone experience ...