26 to 49 of 49 ServiceNow Jobs in Central London

ServiceNow Pre-Sales Engineer - Full Time Our client, a leading ServiceNow partner founded by some of the most knowledgeable ServiceNow individuals in the UK, are recruiting for a Pre-Sales Engineer to join their team. They specialise as a Managed Services Provider, producing 'ready to use' ServiceNow solutions for their clients. Must Haves: Experience in a Pre-Sales environment (Ability … to build and present Demos). Strong ServiceNow Developer Skills - Ideally with Domain separation experience. Great Communication - Both internal and external stakeholder engagement skills. Key Responsibilities: Solution Demonstrations: Design and deliver compelling ServiceNow demos tailored to client needs, articulating business value and technical capability. Pre-Sales Support: Collaborate with sales and delivery teams during the sales cycle to define solution … scope, architecture, and implementation approach. Technical Expertise: Translate customer requirements into effective ServiceNow solutions, leveraging your development knowledge. Client Engagement: Lead technical conversations with customers, advising on best practices and aligning solutions with business objectives. Collaboration: Work closely with the founders and senior leadership team to shape pre-sales strategy and influence product direction. What you'll Gain You'll More ❯

who are seeking a SharePoint Engineer to deliver technical support and issue resolution across SharePoint Online portals. As a SharePoint Engineer, you will be responsible for: You'll manage ServiceNow tickets, troubleshoot issues, assist users, and help ensure reliable and secure SharePoint operations. Manage and resolve SharePoint-related ServiceNow tickets Support users with sites, libraries, permissions, and workflows Troubleshoot access … operating procedures Escalate complex issues and collaborate with architects/developers Promote best practices, governance, and data security Requirements: Strong knowledge of SharePoint Online architecture and permissions Experience with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Teams integration Good understanding of metadata, version control, and content types Excellent troubleshooting, communication, and time management skills Awareness of More ❯

stakeholders Partner with delivery and service teams to improve how users experience Change Maintain compliance with audit and regulatory standards while introducing practical agility Work with the CMDB and ServiceNow to enhance automation and reporting Collaborate globally to align processes and share best practice What we're looking for Experience in IT Change Management/ITSM, ideally within financial or … regulated enterprise environments Proven experience chairing CABs and handling large change volumes Hands-on knowledge of ServiceNow Change Management and CMDB integration Strong understanding of risk and audit within complex IT estates Engaging communicator with energy, passion, and a balanced governance approach Comfortable improving processes, not just following them Why this stands out Join an organisation investing in modern, agile … innovation in a high-impact governance role. Apply with your CV to - or contact Alex Holliday at Pioneer Search for a confidential discussion. Keywords: IT Change Manager, ITIL, CAB, ServiceNow, CMDB, ITSM, Governance, Audit, SOX, Operational Resilience, Financial Services, Insurance, Cloud Transition More ❯

Transformation Analyst – ServiceNow/AI-Driven Digital Transformation Location: London (Hybrid) Employment Type: Full-Time About the Role Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst with 3–5 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique … What You'll Do Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models. AI & Innovation Consulting – Explore the use of ServiceNow AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience. Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape … challenges. Ideal Candidate Profile 3–5 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Transformation Analyst – ServiceNow/AI-Driven Digital Transformation Location: London (Hybrid) Employment Type: Full-Time About the Role Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst with 3–5 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique … What You'll Do Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models. AI & Innovation Consulting – Explore the use of ServiceNow AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience. Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape … challenges. Ideal Candidate Profile 3–5 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

Job Title: Workday HRIS Analyst Location: London Based (4x a week on site) Salary: £50,000 - £60,000 DOE (+ up to 10% bonus) Team Overview This role sits within a dynamic HRIS team currently navigating a major Workday reimplementation More ❯

Job Title: Workday HRIS Analyst Location: London Based (4x a week on site) Salary: £50,000 - £60,000 DOE (+ up to 10% bonus) Team Overview This role sits within a dynamic HRIS team currently navigating a major Workday reimplementation More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯

global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We’re looking for a ServiceNow Product Owner (2 year FTC). Based at our London Paddington site, The I&T ServiceNow Product Owner will support the I&T Production Service Owner (& wider I&T business … involve the capture & translation of business needs into credible business requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we’re committed to giving you opportunities to be your best. If you feel you … to date, accurate and easily accessible for all users. What do you need to thrive in this role? · ~2-5 years of experience as a Product Owner in a ServiceNow environment or similar enterprise platform · Some experience of developing and customising ServiceNow applications, workflows, UI elements, business rules and scripts · Broad Information Management/Technology experience, including IM project management More ❯

global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a ServiceNow Product Owner (2 year FTC). Based at our London Paddington site, The I&T ServiceNow Product Owner will support the I&T Production Service Owner (& wider I&T business … involve the capture & translation of business needs into credible business requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we re committed to giving you opportunities to be your best. If you feel you … to date, accurate and easily accessible for all users. What do you need to thrive in this role? 2-5 years of experience as a Product Owner in a ServiceNow environment or similar enterprise platform Some experience of developing and customising ServiceNow applications, workflows, UI elements, business rules and scripts Broad Information Management/Technology experience, including IM project management More ❯

driven employee experience platforms . You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS … to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF). Create ServiceNow-based workflows for incident, request, change, and asset management processes. Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return. Support TechBar and … staffing, and user experience models. Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals. Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI More ❯

driven employee experience platforms . You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS … to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF). Create ServiceNow-based workflows for incident, request, change, and asset management processes. Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return. Support TechBar and … staffing, and user experience models. Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals. Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI More ❯

Responsibilities: Evaluate and enhance end-to-end employee technology experiences across IT touchpoints. Map and redesign EUC journeys to improve usability, consistency, and satisfaction. Lead UX input for the ServiceNow rollout and Windows transition. Contribute to the UX strategy supporting cloud and infrastructure transformation. Collaborate with IT, project, and change teams to embed user-centred principles. Support adoption and change … maintain UX frameworks and standards for internal IT services. User Experience Consultant s Experience & Skills Required: Proven experience applying UX methods in ITSM, EUC, or infrastructure programmes. Familiarity with ServiceNow or similar IT service platforms. Exposure to Windows migration and cloud migration projects. Strong understanding of M365 environments (Teams, OneDrive, Outlook, Office apps). Strategic, systems-level thinker with hands More ❯

Test Analyst - £300 per day outside IR35 - Hybrid (3 days per week) - Central London Please note: This role requires candidates to be able to commute to the office three days per week. La Fosse has partnered with an entertainment client More ❯

Test Analyst - £300 per day outside IR35 - Hybrid (3 days per week) - Central London Please note: This role requires candidates to be able to commute to the office three days per week. La Fosse has partnered with an entertainment client More ❯

Role Purpose - Remote based This position serves as the Product Owner for an enterprise-scale ServiceNow platform offered within a managed services environment. The role leads the strategic vision, productisation, and continuous enhancement of ServiceNow solutions that deliver measurable value to a broad customer base. Success relies on deep collaboration with cross-functional teams, proactive understanding of market and customer … capabilities. A key focus is the integration of Agentic AI technologies. These intelligent, autonomous agents will enable advanced automation, improved decision-making, and a seamless user experience across the ServiceNow ecosystem. The role will sit at the centre of product innovation, AI-led transformation, and service orchestration to ensure delivery of scalable, adaptive, and future-ready services. Key Responsibilities Define … and execute the overall ServiceNow product strategy, ensuring alignment with business goals and customer outcomes. Lead, mentor, and support the ServiceNow product organisation, driving high performance, skills development, and innovation. Oversee end-to-end design, deployment, and lifecycle management of ServiceNow solutions to ensure security, scalability, and operational quality. Partner with technical, delivery, and commercial teams to accelerate ServiceNow adoption More ❯

About the Job ServiceNow Junior Project Manager Our client is a ServiceNow Partner, founded by one of the UK’s first-ever Certified Master Architects. Our client focuses on building ready-to-use ServiceNow solutions that help customers accelerate adoption and achieve value faster. We’re recruiting for a Junior Project Manager to join the team and support client delivery. … environment. You’ll be hands-on with projects, owning client relationships and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. … grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions More ❯

About the Job ServiceNow Junior Project Manager Our client is a ServiceNow Partner, founded by one of the UK’s first-ever Certified Master Architects. Our client focuses on building ready-to-use ServiceNow solutions that help customers accelerate adoption and achieve value faster. We’re recruiting for a Junior Project Manager to join the team and support client delivery. … environment. You’ll be hands-on with projects, owning client relationships and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. … grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions More ❯

Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies. Role Overview- As a Technical Consultant, you will play a vital role in implementing … ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes. Key Responsibilities- Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous. Facilitate customer workshops and lead project demonstrations using the ServiceNow platform. … Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules. Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem. Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships. For more information please apply with a detailed CV More ❯