20 of 20 Customer Service Jobs in Cheshire

values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong customer service skills with the ability to communicate clearly, professionally, and effectively with clients Excellent analytical and problem-solving skills with persistence in driving … willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Bachelor’s degree preferred Responsibilities The Client Service Specialist delivers high-quality client support while building strong client relationships and ensuring timely issue resolution. Provide superior customer service for Moody’s Analytics ...

Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

busy and varied site. This is an excellent opportunity for an IT professional who enjoys troubleshooting, working directly with users and providing high-quality customer service . You’ll be the first point of contact for day-to-day IT queries, supporting colleagues both in person and remotely. … improve IT systems, processes and user experience Work closely with the wider IT team and departments across the business Maintain a high level of customer service and user satisfaction About You The successful candidate will ideally have experience in an IT support, service desk or IT technician ...

design and optimize rapid, efficient factory layouts. Advanced Planning & Scheduling: The "brain" of the factory, helping manufacturers schedule their production perfectly to meet customer demands. Manufacture Execution Systems (MES): The software that monitors and controls the actual manufacturing process on the factory floor in real-time. Consultancy, Training & Professional … software modules, training, or consulting services. Learn and Grow: Actively participate in training sessions to become an expert on our software portfolio, service offerings, and sales methodologies. Customer Engagement: Understand customer challenges and explain how our digital manufacturing solutions and services can solve their pain points. Collaborate ...

troubleshooting technical issues, working directly with customers and taking ownership of incidents through to resolution. You will play a key role in ensuring high service availability, rapid issue resolution and an excellent customer experience for business customers using cloud-based voice solutions. Key Responsibilities Provide … firewall, QoS and VLANs that impact voice services. Escalate complex issues to 3rd line teams or vendors, providing clear diagnostics and relevant logs. Customer Service Respond to customer support tickets and calls within agreed SLAs. Communicate clearly with customers, avoiding unnecessary technical jargon. Take ownership of incidents ...

/2nd Line IT Support Engineer - £30,000 - £35,0000 + Great Benefits and Progression This opportunity combines hands-on technical support with customer engagement in a growing Managed Service Provider (MSP) environment who are looking to further expand their team. You'll work as part … maintenance tasks. Escalate complex technical issues where appropriate while maintaining ownership through to resolution. Maintain clear documentation and contribute to improving support processes and service delivery. Experience & Capabilities At least 2 years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. ...

process. Creating and maintaining accurate records of Infrastructure services and assets, including documentation. Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management. Participation in Service Transition process and activities. Working within a team or independently to create and implement technical changes. … Identifying service inadequacies and contributing to the Customer Service Improvement Plan. Maintaining understanding of current and emerging infrastructure technologies. Working closely with CSOC in the event of received intelligence or Cyber-Attack. Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead ...

fire alarms; CCTV, IT networks, AV and access control systems. Due to continuous growth, we are seeking a dedicated, meticulous, highly motivated, and customer-focused Security Systems Engineer to join our close-knit, highly regarded engineering team that handles high-standard installations, preventative maintenance and fault finding across both … station monitored), CCTV networks, access control systems, fire protection, and automated gates/barriers. Maintenance & Fault Finding: Provide routine preventative maintenance and rapid reactive service support, troubleshooting system issues efficiently. Customer Relations: Represent the company professionally on-site, providing exceptional customer service in line with ...

will include reviewing Virgin Media O2 (VMO2) and CS "B/Hops" (items requiring further action or resolution) within the agreed five-working-day Service Level Agreement (SLA). You will ensure that all reviews are completed within the required deadlines and timescales, helping to meet client expectations. … Total Mobile, ensuring internal records are accurate and up to date. Review all VMO2 and CS B/Hops within the five-working-day Service Level Agreement to ensure client requirements and deadlines are met. Review resubmitted work, monitor outstanding issues and close defects on Intelex once they have ...

hybrid role for an Information Technology Help Desk Support Specialist, based in Warrington with flexible opportunities for remote work. The role involves providing excellent customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support for Windows and Mac Desktops … aligns your IT strategy and investments to your business priorities. We also assist in developing specific strategies for mobility, cloud, and IT-as-a-service to help you unlock the potential of these emerging technologies. ...

flexible Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

projects and system upgrades What We're Looking For A genuine interest in IT and technology Strong problem-solving skills Good communication and customer service skills A willingness to learn and develop new skills Ability to work independently and as part of a team GCSEs (or equivalent … record of supporting apprentices to succeed and build long-term careers. Career Progression This apprenticeship can lead to roles such as: IT Support Technician Service Desk Analyst Infrastructure Technician Network Technician Systems Administrator Cyber Security Analyst If you're ready to kick-start your career in IT and gain ...

consultants, client stakeholders and technical specialists to design and deliver solutions that augment human judgement, improve decision-making and transform business processes - from improving customer service outcomes and optimising supply chains, to enabling smarter marketing decisions. We Make AI Useful. You will help clients identify and deliver high … user and business needs, working across cloud and data platforms including Azure, AWS and GCP. Understand how AI can be embedded into business processes, customer journeys and decision-making, working collaboratively with business, product, design and engineering teams to deliver practical solutions. Support deployment, adoption and change by translating ...

solutions, improve user adoption and ensure data is accurate, consistent and trusted. You will also oversee commercial requirements and testing for integrations with finance, customer service and quoting platforms, while identifying opportunities to streamline processes and improve productivity through automation and AI. This is an opportunity to take ...

support multiple products and business functions. Contributing to new product capabilities, particularly across payments, telecommunications and utilities. Supporting Salesforce platform improvements, integrations, sales processes, customer service workflows and case management. Delivering changes incrementally, focusing on tangible business value and continuous improvement. Balancing competing priorities while maintaining a consistent … Salesforce solutions from end to end. Strong knowledge of Salesforce architecture, configuration and platform capabilities. Experience working with Salesforce clouds such as Sales Cloud, Service Cloud and/or Marketing Cloud. The ability to work independently, take ownership and make sound technical decisions. Experience collaborating closely with developers ...

practical, deliverable outcomes. You’ll help clients understand how AI can augment human judgement, automate decisions and improve business processes across functions - from improving customer service outcomes and optimising supply chains, to enabling smarter marketing decisions. You’ll work with senior colleagues and client teams to shape … processes to improve how work gets done Acting as a thought leader in collaboration with business, product and engineering teams to embed AI into customer journeys, employee experiences and operational decision-making, supporting adoption and value realisation We Make AI Reliable. You will contribute to the development of trusted ...

materials and metals sector, supplying high-performance materials to a range of industrial and commercial markets. With a focus on technical expertise, quality and customer service, the business is continuing to develop its systems, processes and capabilities to support future growth. This is an opportunity to join ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This is a varied, hands-on role where … servers and user accounts. Diagnose network issues involving firewalls, switches, routers and Wi-Fi. Install and configure computers, servers and network equipment. Visit customer sites to carry out repairs, upgrades and installations. Support new customer setups, migrations and infrastructure projects. Work with the wider technical team to resolve ...

Sunday: 11:00 - 17:00 Turn Conversations into Sales. Bring World-Class Technology to Life. Are you passionate about technology, customer experience, and helping people find products they'll love? Do you thrive in a fast-paced retail environment where every day is different? We're looking … brand Join a supportive, energetic, and high-performing team environment Your Role As the face of the brand in-store, you'll create memorable customer experiences and help shoppers discover the latest innovations in home entertainment. You'll Be Responsible For: Driving Sales & Creating Exceptional Experiences Engaging customers ...