and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯
and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯
and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯
switches Excellent problem-solving and communication skills. Ability to work under pressure and manage multiple tasks. Any MSP experience or IT certifications (MS, CompTIA, ITIL) would be a bonus. Benefits: Certification investment & training Monthly and annual recognition awards Workplace Pension Scheme Overtime available If you're looking for a dynamic More ❯
and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯
warrington, cheshire, north west england, united kingdom
LM RECRUITMENT SOLUTIONS LTD
and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯
internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms Excellent More ❯
frameworks. Experience with ServiceNow implementation lifecycle, including Agile delivery. Familiarity with financial regulations such as FCA, SOX, or Basel III. Relevant certifications (e.g., BCS, ITIL, ServiceNow CSA/BA, Lean Six Sigma, PROSCI) are desirable. All profiles will be reviewed against the required skills and experience. Due to the high More ❯
Macclesfield, Cheshire, North West, United Kingdom
Tilt Recruitment Limited
PowerApps, PowerAutomate, etc.). Desirable: Industry experience in hospitality or retail. Familiarity with MDM systems, SCCM, or API integrations. Exposure to project management and ITIL best practices. Knowledge of automation tools like BluePrism or UIPath. Why Apply? Youll be part of a collaborative and forward-thinking technology function within an More ❯
PowerApps, PowerAutomate, etc.). Desirable: Industry experience in hospitality or retail. Familiarity with MDM systems, SCCM, or API integrations. Exposure to project management and ITIL best practices. Knowledge of automation tools like BluePrism or UIPath. Why Apply? You’ll be part of a collaborative and forward-thinking technology function within More ❯
ESX VMWare and resource management between virtual machines. * Experience in backup and recovery of Virtual machines. * Knowledge of Microsoft Hyper-V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems. This More ❯
of IT Change Management principles and processes. Experience working in an automotive or similarly complex industry. Proficient communication and critical thinking skills. Familiarity with ITIL frameworks. Strong digital literacy and risk management awareness. Ability to work cross-functionally with engineering, after-sales, marketing, and external suppliers. Qualifications Degree in Computer More ❯
integration Excellent communication skills - you ll be just as comfortable speaking with end users as you are with Directors or suppliers Relevant professional certifications (ITIL, Prince2, Microsoft, Six Sigma, etc.) are a plus Why Join? Be at the forefront of system transformation in a values-led organisation Collaborate with a More ❯
role: Proven experience in change management within an automotive or IT/software environment. Strong knowledge of IT change management processes, ideally aligned with ITIL principles. Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners. Good digital literacy and confidence working with data More ❯
Crewe, Church Coppenhall, Cheshire, United Kingdom
Apex Resource Management
role: Proven experience in change management within an automotive or IT/software environment. Strong knowledge of IT change management processes, ideally aligned with ITIL principles. Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners. Good digital literacy and confidence working with data More ❯
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Quadris Ltd
multiple projects and clients Ability to obtain SC and/or NPPV3 clearance Highly Desirable Skills: Experience in MSP or Professional Services, understanding of ITIL Knowledge of Dell EMC storage solutions Experience with hyper-converged infrastructure (VxRail, vSAN, Nutanix) Disaster recovery and business continuity planning Infrastructure automation tools (Ansible, Terraform … PowerShell) Microsoft Azure Administrator Certification VMware Certified Professional (VCP) Experience with Docker in Debian-based environments ITIL Foundation Certification Colleague Benefits: We value our people and offer: 25 days paid leave + Bank Holidays Contributory Pension Scheme (up to 7%) Employee Assistance Programme Company sick pay (after qualifying period) Financial More ❯
Voice services , and Ribbon 5400 SBCs . Provide expert-level Cisco routing and switching Deliver network transformation projects within financial services. Ensure compliance with ITIL service management and best practices . Work closely with stakeholders to support network stability, scalability, and security . Required Skills & Experience: ?? Proven experience in designing More ❯
Java, and communicate effectively. Previous experience of working on projects across Waterfall and Agile methodologies and familiarity with project management frameworks such as Pince2, ITIL, Jira. As this is a fast paced environment, you will need to be proactive, a great communicator to converse with software developers, testers, stakeholders, and More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Iron Mountain
mission: User acceptance testing of new and upgraded IT platforms and applications Service introduction support for new services, applications and technologies in line with ITIL best practice Delivery of project specific activity to achieve the overall project plan as directed by the PMO Maintain and provide routine servicing to the … Development Database design and maintenance System design and development Experience creating detailed reports and giving presentations Desired: Degree in Computer Science or related field, ITIL V4 Practitioner, web development, database management experience. Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization More ❯
of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote … a complex corporate environment. Minimum 12 months experience with Microsoft Navision (versions 3.7 to 4.0, client version 2009). Experience working in a structured ITIL based service delivery framework. Must have a flexible approach and excellent interpersonal skills – the ability to work and independently and as part of a team … Skills and Experience: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. Experience with Navision manufacturing modules. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure. Experience with Microsoft SQL databases. French or German More ❯
macclesfield, north west england, United Kingdom Hybrid / WFH Options
Bodycote
recruit an IT Operations Technical Analyst to join our busy team based in Macclesfield. Main responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day … backup technologies and data safeguarding practices. Understanding of networking fundamentals (LAN, WAN, Switches). Experience with anti-virus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Awareness of current technology trends and developments. Flexible approach and excellent interpersonal skills, capable of working independently and as part of a team. … travel to Europe). Desirable experience and skills: Minimum of 5 years’ experience in a customer-facing role supporting a complex Windows-based environment. ITIL Foundation Level certification. Experience with Microsoft cloud-based technologies such as Office 365 and Entra ID Administration. Knowledge of Asset Management and Mobile Device Management More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
warrington, cheshire, north west england, united kingdom
Blue Pelican Group
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment that encourages More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Outsource UK lTD
in Splunk and Datadog complements their ability to analyze and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the … ownership of alerts and troubleshooting them using Runbook's/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS) If this sounds More ❯