1 to 25 of 94 Process Improvement Jobs in the City of London

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery … PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. Champion best practices in More ❯

capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies. The Applications Operations Analyst focuses on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. The ideal candidate will be responsible for day-to-day maintenance, patching, monitoring, and user support across critical systems … while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement KPIs (e.g., ticket trends, patching success rates). Identify More ❯

capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies. The Applications Operations Analyst focuses on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. The ideal candidate will be responsible for day-to-day maintenance, patching, monitoring, and user support across critical systems … while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement KPIs (e.g., ticket trends, patching success rates). Identify More ❯

documentation, including API specifications, configuration workflows, and integration guides. Stakeholder engagement - Act as a central communication point between product, engineering, infrastructure, and operations, ensuring alignment of objectives and expectations. Process improvement - Identify inefficiencies in workflows, proposing automation or process improvements. Project management - Drive delivery of software and hardware initiatives, managing scope, timelines, and dependencies across cross-functional More ❯

support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯

support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯

part in: Business consulting: Quantitative research, Risk management (e.g. Market risk, credit risk, counterparty risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex More ❯

part in: Business consulting: Quantitative research, Risk management (e.g. Market risk, credit risk, counterparty risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex More ❯

efforts, networking, and strategic partnerships. C-Level Engagement : Interface with C-level executives, facility managers, and operational leadership to understand client operations and tailor solutions to their needs. Sales Process Management : Maintain a structured sales approach, from prospecting to closing, ensuring a seamless customer journey. Provide accurate, timely pipeline reports and sales forecasts to senior leadership. Use OpenTech’s … Risk Management Ensure adherence to all relevant laws, regulations, and industry standards across multiple European/UK jurisdictions. Identify and mitigate operational risks, ensuring business continuity and regulatory compliance. Process Improvement & Efficiency Identify opportunities to streamline processes, reduce costs, and improve operational performance. Monitor and analyze operational data, adjusting strategies to meet key performance indicators (KPIs). Encourage … proactive problem-solving and continuous improvement within operational practices. Educational and Skill Requirements Sales & Leadership Expertise Proven Sales Experience Across EMEA Region Demonstrated success in meeting or exceeding sales quotas and closing complex deals. Deep understanding of diverse European and UK markets, cultural nuances, and regulatory environments. Proven success in business-to-business (B2B) sales , with a track record More ❯

efforts, networking, and strategic partnerships. C-Level Engagement : Interface with C-level executives, facility managers, and operational leadership to understand client operations and tailor solutions to their needs. Sales Process Management : Maintain a structured sales approach, from prospecting to closing, ensuring a seamless customer journey. Provide accurate, timely pipeline reports and sales forecasts to senior leadership. Use OpenTech’s … Risk Management Ensure adherence to all relevant laws, regulations, and industry standards across multiple European/UK jurisdictions. Identify and mitigate operational risks, ensuring business continuity and regulatory compliance. Process Improvement & Efficiency Identify opportunities to streamline processes, reduce costs, and improve operational performance. Monitor and analyze operational data, adjusting strategies to meet key performance indicators (KPIs). Encourage … proactive problem-solving and continuous improvement within operational practices. Educational and Skill Requirements Sales & Leadership Expertise Proven Sales Experience Across EMEA Region Demonstrated success in meeting or exceeding sales quotas and closing complex deals. Deep understanding of diverse European and UK markets, cultural nuances, and regulatory environments. Proven success in business-to-business (B2B) sales , with a track record More ❯

Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT Business Partner in an enterprise environment Strong knowledge of Microsoft 365, especially SharePoint Experience supporting Finance, HR More ❯

successful ERP integration. Duties will include: Leading the rollout of Dynamics 365 Business Central at several locations Gathering and translating business needs into technical requirements Identifying gaps and recommending process improvements Providing training and support to end users during implementation Collaborating across departments to integrate ERP with other systems Tracking project progress and addressing issues proactively Ensuring alignment with More ❯

refine natural language and generative AI applications leveraging Azure OpenAI Service and GPT models. Collaborate with product owners, data engineers, and policy teams to identify and implement AI-driven process improvements. Ensure all solutions comply with UK Government security, accessibility, and ethical AI standards. Integrate AI solutions across Power Automate, Power Apps, Dataverse, and Microsoft 365 environments. Produce and More ❯

SWIFT and ISO 20022 payment standards Contribute to ERP system enhancements (Oracle preferred) Collaborate with finance teams on accounting and operational processes Assist in shaping target operating models and process improvements Navigate vendor relationships and support change delivery Experience Required: Proven BA experience in banking or financial services Strong understanding of payments systems (SWIFT, ISO 20022) Experience with ERP More ❯

SWIFT and ISO 20022 payment standards Contribute to ERP system enhancements (Oracle preferred) Collaborate with finance teams on accounting and operational processes Assist in shaping target operating models and process improvements Navigate vendor relationships and support change delivery Experience Required: Proven BA experience in banking or financial services Strong understanding of payments systems (SWIFT, ISO 20022) Experience with ERP More ❯

why not join us at FairPlay and be part of something bigger... Role Overview: Fairplay Sports Media is evolving to embrace agentic AI and AI tools to drive productivity improvement and gain efficiencies across the organisation. To initiate this evolution FairPlay has identified key areas for improvements and is looking for a Business Analyst to analyse, document, and map … the critical business processes used. This role is critical in helping to identify opportunities for process improvements, automation and role optimisation, ensuring the business is on a strong footing for continued growth. The ideal candidate will have experience of working in a publisher or media company, and has worked cross functionally to create business process maps & documentation, whilst … having a keen understanding of how technology (specifically agentic AI) can drive process improvements & efficiency. Key Responsibilities: Process Mapping & Documentation: Collaborate with cross-functional & internationally diverse teams to identify and document core existing business processes, workflows, and systems. Work closely with key stakeholders across the business to understand existing processes, constraints and opportunities for improvement. Facilitate workshops, interviews More ❯

why not join us at FairPlay and be part of something bigger... Role Overview: Fairplay Sports Media is evolving to embrace agentic AI and AI tools to drive productivity improvement and gain efficiencies across the organisation. To initiate this evolution FairPlay has identified key areas for improvements and is looking for a Business Analyst to analyse, document, and map … the critical business processes used. This role is critical in helping to identify opportunities for process improvements, automation and role optimisation, ensuring the business is on a strong footing for continued growth. The ideal candidate will have experience of working in a publisher or media company, and has worked cross functionally to create business process maps & documentation, whilst … having a keen understanding of how technology (specifically agentic AI) can drive process improvements & efficiency. Key Responsibilities: Process Mapping & Documentation: Collaborate with cross-functional & internationally diverse teams to identify and document core existing business processes, workflows, and systems. Work closely with key stakeholders across the business to understand existing processes, constraints and opportunities for improvement. Facilitate workshops, interviews More ❯

and amortisation, Prepare annual accounts and liaise with external accountants, leading budgeting and year-end close Intercompany: Handle intercompany recharges and reconciliations, manage intercompany payables and receivables Banking & Cash: Process bank payments (vendors, intercompany, salaries, expenses), match cash receipts and payments, reconcile bank and credit card statements monthly, manage company card transactions Accounts Payable: Process purchase invoices, credit … overdue debts Tax: Prepare and submit VAT, fringe benefit, and corporation tax returns, handle other tax filings as required Payroll: Coordinate with payroll bureau, prepare and post payroll journals, process employee payments and intercompany recharges, manage leave accruals and annual allowances, maintain employee records Additional/ad hoc: Process improvement, system migration/implementation and transformation projects More ❯

Work closely with QA and Product teams. Act as an expert in a number of knowledge areas and encourage the development and sharing of knowledge within the organisation. Identify process improvement opportunities and act on them accordingly. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Collaborate with the Head of Engineering on recruitment and on-boarding … members. Communicate up to Exec level, clearly, concisely and with authority and confidence. Communicate effectively with non-technical stakeholders using clear, non-technical language. Encourage a culture of continuous improvement within your team and across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system More ❯

Work closely with QA and Product teams. Act as an expert in a number of knowledge areas and encourage the development and sharing of knowledge within the organisation. Identify process improvement opportunities and act on them accordingly. Encourage innovation by identifying, evaluating and adoption of emerging technologies. Collaborate with the Head of Engineering on recruitment and on-boarding … members. Communicate up to Exec level, clearly, concisely and with authority and confidence. Communicate effectively with non-technical stakeholders using clear, non-technical language. Encourage a culture of continuous improvement within your team and across engineering. KNOWLEDGE & SKILLS FOR THIS JOB Leadership and team building skills, with the ability to delegate responsibilities to team members. Practical experience in system More ❯

and ongoing support. The ideal candidate should have: A strong understanding of Insurance products. Prior experience working on digitisation or automation projects, ideally within the insurance industry, focusing on process improvement and efficiency. Proficiency in gathering business requirements from underwriters, actuaries, finance, and other stakeholders, translating them into clear technical specifications. More ❯

and ongoing support. The ideal candidate should have: A strong understanding of Insurance products. Prior experience working on digitisation or automation projects, ideally within the insurance industry, focusing on process improvement and efficiency. Proficiency in gathering business requirements from underwriters, actuaries, finance, and other stakeholders, translating them into clear technical specifications. More ❯

Finance Transformation offering, staying abreast of industry trends and emerging technologies. What will you need to do it? Strong understanding of Banking industry trends and regulations. Experience in Finance process improvement and automation (e.g., financial reporting, transactional processing, financial planning & analysis). Familiarity with finance transformation technologies (e.g., ERP systems, data analytics tools, cloud platforms). Proven project More ❯