76 to 82 of 82 Process Improvement Jobs in the City of London

ITSM Change Manager

Hiring Organisation
La Fosse
Location
City of London, London, United Kingdom
where your contribution is really recognised. The Opportunity As an ITSM Change Manager , you’ll take ownership of the end-to-end Change Management process – driving governance, efficiency, and risk control across enterprise-level IT systems. You’ll ensure every change is planned, assessed, tested, and implemented smoothly, minimising … collaborative role, working closely with technical teams, senior stakeholders, and global business units. What You’ll Do Lead and evolve the IT Change Management process in line with ITIL best practice and audit standards. Review, assess, and coordinate complex IT changes across infrastructure, cloud, and software systems. Chair Change ...

Site Reliability Program Manager

Hiring Organisation
HCLTech
Location
City of London, London, United Kingdom
technical leadership. Key Responsibilities: Define, manage and execute the reliability program roadmap, including incident-response processes, post-incident reviews, reliability tooling, and process improvements. Act as a point of contact/coordinator between SRE, engineering, product and support/stakeholder teams. Manage dependencies, communicate risks & status, ensure alignment … approach: define and track reliability metrics (MTTR, uptime, error budget, incident frequency, etc.), report to stakeholders, and derive actionable insights. Drive automation, tooling and process improvements to reduce toil and increase operational efficiency, reliability, and scalability. Manage program resources, timeline, priorities, and where relevant, budget. Coach/mentor teams ...

Service Manager

Hiring Organisation
AUTEL Energy - Europe
Location
City of London, London, United Kingdom
around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team … ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging ...

Agile Quality Assurance (Governance/Compliance) - £60k GBP

Hiring Organisation
Hawksworth
Location
City of London, London, United Kingdom
nutshell, we're looking for you to have experience in governing and improving Agile delivery by defining quality standards, conducting reviews and audits, leading process improvements with measurable benefits, and influencing stakeholders across teams to drive continuous quality improvement. If the above sounds like you and you're ready … discussed the role over a call, I can send you a full job description and go through the company in more detail. Interview process will be a 2 stage, most likely both via MS Teams but the second may be in-person. Thank you for reading our advert ...

Desktop Support Engineer (DSS) Intern

Hiring Organisation
Tata Consultancy Services
Location
City of London, London, United Kingdom
every PC deployment and collection Assist in end user support or consultations. Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues. Receive, diagnose, assess and resolve Deskside Incidents IMAC’s - Prepare new and existing equipment for deployment … email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100/+44 ...

Payroll Manager

Hiring Organisation
Ad Idem Consulting
Location
City Of London, England, United Kingdom
medium-sized payroll team. This is a key leadership role for an individual who brings deep international payroll expertise and a strong appetite for process innovation, including the adoption of AI-driven solutions. Role Overview You will own the end-to-end payroll function across multiple geographies, with specific … implement opportunities to streamline operations, including the use of automation and AI-enabled tools. Maintain and enhance payroll controls, governance, and reporting. Drive continuous improvement across systems, processes, and team capability. About You Proven track record managing international payroll, including hands-on experience Strong leadership experience within ...

NetSuite Admin

Hiring Organisation
Capax RM
Location
City of London, London, United Kingdom
that empower users to work confidently and independently. Keep internal knowledge resources up to date with clear answers to recurring questions, known issues, and process guidance. Monitor and troubleshoot data flows between integrated systems, resolving discrepancies and ensuring smooth end-to-end operations. Build and optimize reports, dashboards, workflows … automations that enhance visibility, improve accuracy, and drive efficiency across teams. Contribute to major system initiatives , including upgrades, new feature rollouts, process improvements, and integrations that support the company’s continued growth. Competitive compensation, hybrid work in London, and great benefits. No C2C, UK residents only. ...