19 of 19 Service Delivery Jobs in the City of London

next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working … keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive Support service ticket creation

next phase of growth. Job description - Operations & Compliance Executive As an Operations & Compliance Executive, you will be the engine behind the smooth and effective delivery of key services, including KYC, AML and Sanctions Compliance. This role is hands-on and process-driven - ideal for someone who enjoys working … keen eye for detail-oriented accuracy, and flair for customer support. You'll be reporting to the Senior Manager, working across teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations & Compliance Executive Support service ticket creation

client-facing transformation projects. This is a pivotal role for an experienced technical leader who enjoys balancing deep technical involvement with people management, service quality, and operational improvements. Key Responsibilities: Technical Leadership & Escalation Act as the senior escalation point for complex 3rd-line infrastructure, cloud, and networking issues. Lead … govern technical delivery across: Azure, Office 365, Windows Server SonicWall firewalls, VPN & security VMware/Hyper-V 3CX VoIP & supporting network infrastructure Own patching, maintenance standards, security alignment, and DR strategies. Ensure high-quality documentation, deployments, and configuration practices. Team Leadership & Performance Line-manage 2nd & 3rd line engineers, conducting

will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain … compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team. Operational Management Manage the daily running of the reprographics department to ensure smooth operations. Oversee and coordinate a team

basis. You will be responsible for providing comprehensive Business as Usual (BAU) support and development work for the Oracle Fusion ERP system , ensuring optimal service delivery across core finance operations. Key Responsibilities: Deliver BAU support and development for Oracle Fusion ERP with focus on core finance modules Maintain … manage integrations using Oracle Integration Cloud (OIC) Work closely with finance users to resolve issues and implement enhancements Ensure system stability, performance, and optimal service delivery Essential Requirements: Extensive experience with architecture and development capabilities with Oracle Fusion Cloud (must-have) Strong expertise in Oracle Integration Cloud

Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving … service excellence across the organisation. This is a hands-on, senior technical position suited to someone with strong expertise in Microsoft technologies, Azure, networking, and change control, who can also bring leadership, mentoring, and process improvement to a busy service desk environment. The successful candidate will either have

Azure Cloud Services is a strategic leadership role responsible for shaping the organisations global Azure cloud vision, architecture, and operations. You will oversee the delivery of scalable, secure, and innovative cloud solutions, including AI-driven services, while ensuring high-quality support within a managed service framework. The successful … cloud-native development. Lead the integration of Azure AI services (including Azure OpenAI, Cognitive Services, and Machine Learning) into key business applications. Global Operations & Service Delivery Oversee 24/7 global cloud operations, ensuring optimal availability, performance, and reliability. Implement and manage service support models within

Senior Service Desk Engineer - £400-£450 per day, Inside IR35, 6 months initial contract - hybrid working with 3 days a week on site near Euston Station. My client is looking for an experienced Senior Service Desk Engineer with strong 3rd line support experience to join their growing … Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide

processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will contribute to project delivery by translating business requirements into functional specifications, enabling the configuration of ServiceNow modules and supporting testing and deployment activities. Your insights will help clients unlock … with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin and enable improved HR service delivery, employee communications, and organisational effectiveness. Lead workstreams such as process design, configuration, testing, and deployment. Translate business requirements into ServiceNow system capabilities

Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding

/commercial experience required Ready to drive growth and build lasting relationships in the dynamic IT services sector? Our client, a leading managed IT Service Provider with almost 50 years of operation across the UK and Ireland , is entering an exciting new phase of growth and seeking a proactive … client base. Solution Architect: Prepare and deliver compelling sales presentations and tailored proposals. Collaborative Partner: Work seamlessly with internal teams for flawless product/service delivery and outstanding customer service. Achieve & Exceed: Meet and surpass sales targets and performance metrics. Market Insight: Stay informed on industry trends, market

licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our Service Delivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement

client has an immediate requirement for an experienced Client Direct Project Manager to play a pivotal role within the Projects Delivery Department. In this position, you will take full ownership of delivering end-to-end programmes, working closely with sales, operations, and engineering teams to manage project scope across … exciting opportunity for a highly capable and experienced Project Manager to join an established organisation, with the scope to influence, enhance, and elevate service delivery at every stage. Key Responsibilities Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor

team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. … United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation

motivate and develop a team. This is an exciting opportunity to play a pivotal role in shaping how property data drives strategic decisions and service delivery. You'll work in a collaborative environment, leveraging technology and innovation to deliver value for money and improve outcomes for residents.Interested?Apply today

Data Engineering team lead - £70,000 - Hybrid Overview We're looking for a Lead Technical Consultant to guide a team of Technical Consultants, oversee delivery of high-quality data solutions, and collaborate across the business to ensure successful project outcomes. This role combines leadership, resource management, and hands … with company values. Manage performance, personal development plans, and certification pathways. Operational Management Oversee resourcing, scheduling, and holiday planning to maintain smooth project and service delivery. Ensure consistent delivery against best practices and standards. Cross-Functional Collaboration Work with Pre-sales, Commercial, and Project Management teams to scope

. Collaborate across teams to deliver integrated, secure, and high-performing solutions. Ensure compliance with security frameworks (ISO27001, GDPR) and drive continuous improvement in service delivery. Who We're Looking For: A proven leader with hands-on experience in infrastructure and DevOps roles (ideally 2+ years). Expertise … welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed

clients. This is a hands-on, front-of-house role that requires technical expertise, composure under pressure, and a commitment to first-class service delivery. Key Responsibilities: Set up, operate, and support AV and conferencing systems for meetings, events, and presentations Deliver live, white-glove technical support during executive … enterprise-grade AV and conferencing systems in a professional, high-trust environment Be part of a collaborative IT team that values precision, accountability, and service excellence Contribute to high-profile corporate events and global broadcasts Opportunities for technical development and progression within a world-class financial institution

experienced Senior Project Manager to join their Systems Integration team, taking full ownership of projects including contract management, system design, and commissioning, ensuring delivery on time, within budget, and to a high standard. This is a great opportunity to join an established organisation with scope to influence and enhance … service delivery. A competitive salary and benefits package is offered in line with experience. Key Responsibilities Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Liaison with other internal departments, clients and contractors. Ensure that the H&S files are in place