1 to 12 of 12 Customer Engagement Jobs in the East Midlands

Title: Cloud Architect Salary: £50k-£80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand … and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »

achieve the defined vision, focusing on both e-commerce functionality and appointment scheduling for services . Requirements Gathering and Backlog Management: Gather and analyze customer requirements to build a prioritized product backlog. Decompose business requirements and customer experiences into detailed features and functions, ensuring both purchasing and scheduling … healthcare professionals, to ensure alignment and successful product delivery. Communicate effectively with stakeholders to manage expectations, gather feedback, and address any issues or concerns. Customer Engagement: Participate in customer research activities to gain a real-world understanding of customer needs and the value of the mobile … app. Use insights from customer research to inform product decisions and enhancements, focusing on both retail and healthcare service aspects. Cross-Functional Initiatives: Engage in cross-functional teams to drive initiatives that align with the mobile app product strategy and vision. Ensure collaboration across departments to deliver cohesive and more »

defined vision, focusing on both e-commerce functionality and appointment scheduling for services . 2. Requirements Gathering and Backlog Management: 1. Gather and analyze customer requirements to build a prioritized product backlog. 2. Decompose business requirements and customer experiences into detailed features and functions, ensuring both purchasing and … to ensure alignment and successful product delivery. 2. Communicate effectively with stakeholders to manage expectations, gather feedback, and address any issues or concerns. 6. Customer Engagement: 1. Participate in customer research activities to gain a real-world understanding of customer needs and the value of the … mobile app. 2. Use insights from customer research to inform product decisions and enhancements, focusing on both retail and healthcare service aspects. 7. Cross-Functional Initiatives: 1. Engage in cross-functional teams to drive initiatives that align with the mobile app product strategy and vision. 2. Ensure collaboration across more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »

software integrations to meet unique client needs. With a focus on reducing workplace stress and enhancing efficiency, they are dedicated to offering first-class customer service and leveraging emerging technologies. Key Responsibilities: Lead Multiple NetSuite Implementations: Manage projects from start to finish, ensuring milestones and project goals are met. … Customer Engagement: Plan and conduct customer meetings, process walkthroughs, and training sessions to ensure successful adoption. Solution Design: Work closely with the technical team to create and deliver tailored solutions that address customer business processes. Team Collaboration: Mentor and manage junior staff, contributing to their professional … and meet deadlines. Flexibility and Adaptability: Eagerness to learn new technologies and adapt to changing project requirements. Client-Focused Mindset: Commitment to delivering excellent customer service and building client relationships. Professionalism: Ability to represent the company professionally during client interactions. Desirable Certifications: Suite Foundation Certification Suite Administrator Certification ARM more »

ACCOUNTABILITIES Develop and execute captivating B2B & B2C email marketing campaigns. Identify and cultivate target audiences, actively maintaining and expanding their email lists. Create personalised customer journeys to elevate engagement levels. Proactively devise and manage communication calendars for both customer engagement and public relations. Collaborate closely with … with the ability to manage multiple campaigns simultaneously. Excellent communication and collaboration skills. DESIRED ATTRIBUTES Creative thinker with a passion for email marketing and customer engagement. Detail-oriented with a commitment to delivering high-quality work. Ability to work independently and as part of a team. Adaptability to a more »

The Digital Marketing Executive plays a pivotal role in planning and executing digital marketing campaigns to drive sales, brand awareness, customer engagement, and lead generation. They are responsible for managing various digital channels with a particular focus on Email Marketing, CRM Management and SMS Marketing, analysing data to … in the right way. E - Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A - Accountability We take ownership and are responsible for our actions and decisions. M - Meritocracy We set challenging but realistic targets and deliver … driven campaigns that engage our audience and boost brand visibility through the power of mobile messaging. Segmentation and Targeting: Segment the database based on customer demographics, behaviour, and preferences to deliver personalised and relevant content. A/B Testing: Conduct A/B tests to optimise elements, such as more »

sales strategies. This is a hands on role and as a Business Development Manager, you will play a pivotal role in driving brand awareness, customer acquisition, and revenue growth for our SaaS products. Your focus will be solely on onboarding and managing new business pipelines. JOB DESCRIPTION At Data … and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively with customers to understand their unique needs, pain points, and business challenges, and tailor our SaaS data offerings to address more »

Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical role … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps … and customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »

digital signage solutions, and is seeking a dynamic and results-driven Sales Consultant to join their expanding team. With a focus on innovation and customer satisfaction, they empower businesses across the UK and Europe to enhance their customer engagement through state-of-the-art technology. As a … exceed sales targets. Collaboration: Work closely with the marketing team to align sales strategies with marketing initiatives, ensuring a cohesive and effective approach to customer acquisition. Qualifications: Proven experience in B2B SaaS/Hardware sales, preferably in the technology or digital signage industry. Understanding of interactive kiosks and digital more »

OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years’ experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »

OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »