Customer Engagement Jobs in the East Midlands

1 to 25 of 57 Customer Engagement Jobs in the East Midlands

Solutions Architect

Northampton, England, United Kingdom
Portman Finance Group
which includes reporting on company-wide data using SQL (via Zoho Analytics) primarily within our CRM (Zoho) to provide valuable insights to drive business decisions such as driving more customer engagement, increasing sales output and optimising marketing strategies. The ideal candidate will possess strong analytical skills, experience with CRM system development (preferably Zoho), and a passion for using More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Leicester, UK
Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Nottingham, UK
Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Lincoln, Lincolnshire, UK
Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Chesterfield, Derbyshire, UK
Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Derby, Derbyshire, UK
Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯
Employment Type: Full-time
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

Northampton, Northamptonshire, UK
Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯
Employment Type: Full-time
Posted:

New Business Account Executive - German Market (UK)

Leicester, UK
Revolut
and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯
Employment Type: Full-time
Posted:

New Business Account Executive - German Market (UK)

Nottingham, UK
Revolut
and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯
Employment Type: Full-time
Posted:

New Business Account Executive - German Market (UK)

Lincoln, Lincolnshire, UK
Revolut
and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯
Employment Type: Full-time
Posted:

New Business Account Executive - German Market (UK)

Chesterfield, Derbyshire, UK
Revolut
and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯
Employment Type: Full-time
Posted:

New Business Account Executive - German Market (UK)

Derby, Derbyshire, UK
Revolut
and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯
Employment Type: Full-time
Posted:

CRM Analyst

Lincoln, Lincolnshire, East Midlands, United Kingdom
pib Group
your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot tools. … insights for leadership and teams. Create and automate reports to track KPIs, lead conversion rates, sales pipeline, and marketing campaign performance. Process Optimization & Support: Collaborate with sales, marketing, and customer service teams to optimize CRM workflows and processes. Provide training and support for internal users to ensure proper usage and maximize the value of Salesforce and HubSpot tools. Stay More ❯
Employment Type: Permanent
Posted:

Data Consultant, Idox Software

Leicester, UK
Idox plc
are passionate about data, driven by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration lifecycle, ensuring clarity, accuracy and … efficiency. Responsibilities will include: Discovery & Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements More ❯
Employment Type: Full-time
Posted:

Data Consultant, Idox Software

Nottingham, UK
Idox plc
are passionate about data, driven by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration lifecycle, ensuring clarity, accuracy and … efficiency. Responsibilities will include: Discovery & Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements More ❯
Employment Type: Full-time
Posted:

Data Consultant, Idox Software

Derby, Derbyshire, UK
Idox plc
are passionate about data, driven by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration lifecycle, ensuring clarity, accuracy and … efficiency. Responsibilities will include: Discovery & Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements More ❯
Employment Type: Full-time
Posted:

Data Consultant, Idox Software

Northampton, Northamptonshire, UK
Idox plc
are passionate about data, driven by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration lifecycle, ensuring clarity, accuracy and … efficiency. Responsibilities will include: Discovery & Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements More ❯
Employment Type: Full-time
Posted:

Data Consultant, Idox Software

Lincoln, Lincolnshire, UK
Idox plc
are passionate about data, driven by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration lifecycle, ensuring clarity, accuracy and … efficiency. Responsibilities will include: Discovery & Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements More ❯
Employment Type: Full-time
Posted:

Senior D365 CE Functional Consultant - MSP

Nottingham, UK
Hybrid / WFH Options
Conspicuous
per annum Region: Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential. Key Responsibilities … defects, and ensure successful delivery outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at interview. Confident communicator, able to More ❯
Employment Type: Full-time
Posted:

Senior D365 CE Functional Consultant - MSP

Lincoln, Lincolnshire, UK
Hybrid / WFH Options
Conspicuous
per annum Region: Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential. Key Responsibilities … defects, and ensure successful delivery outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at interview. Confident communicator, able to More ❯
Employment Type: Full-time
Posted:

Senior D365 CE Functional Consultant - MSP

Derby, Derbyshire, UK
Hybrid / WFH Options
Conspicuous
per annum Region: Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential. Key Responsibilities … defects, and ensure successful delivery outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at interview. Confident communicator, able to More ❯
Employment Type: Full-time
Posted:

Senior D365 CE Functional Consultant - MSP

Northampton, Northamptonshire, UK
Hybrid / WFH Options
Conspicuous
per annum Region: Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential. Key Responsibilities … defects, and ensure successful delivery outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (Customer Engagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at interview. Confident communicator, able to More ❯
Employment Type: Full-time
Posted:

Digital Support Technician - Level 3 Apprenticeship

31-35 St. Nicholas Place, Leicester, England
RANDSTAD GROUP UK
future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce … by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently responding to inquiries via live chat Taking full … ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need updating and reporting back to More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

D365 Technical Consultant

Leicester, UK
Hybrid / WFH Options
Adapt 365
Platform Technical Consultant UK-Based (Remote) £80,000–£100,000 Shape the Future of AI-Driven Solutions – Fully Remote We’re hiring for a leading Microsoft Partner specialising in Customer Engagement and Power Platform solutions with a strong focus on AI integration. This is a fully remote role (UK-based), ideal for a hands-on technical expert ready More ❯
Employment Type: Full-time
Posted:

D365 Technical Consultant

Nottingham, UK
Hybrid / WFH Options
Adapt 365
Platform Technical Consultant UK-Based (Remote) £80,000–£100,000 Shape the Future of AI-Driven Solutions – Fully Remote We’re hiring for a leading Microsoft Partner specialising in Customer Engagement and Power Platform solutions with a strong focus on AI integration. This is a fully remote role (UK-based), ideal for a hands-on technical expert ready More ❯
Employment Type: Full-time
Posted:
Customer Engagement
the East Midlands
10th Percentile
£47,250
25th Percentile
£48,750
Median
£55,000
75th Percentile
£57,500
90th Percentile
£68,000