12 of 12 Customer Engagement Jobs in the East Midlands

Customer Selections and Analytics Consultant Hybrid working Salary up to: £50,000 This is a strong opportunity for a commercially minded analytics professional to combine technical delivery with stakeholder impact. You will play a key role in driving targeted marketing activity and improving campaign performance through data-led insight … working in a highly collaborative environment. The Company They are a well-established organisation with a strong customer focus and a growing investment in data and analytics. Analytics plays a key role in shaping marketing effectiveness, customer engagement, and strategic decision making. The business operates ...

many more XMA are looking for an experienced D365 Test, Release & Change Control Manager to oversee the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). The role will be responsible for release governance, testing coordination, and change control across … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...

doing Test and assure the quality of the Transport Management System (TMS) and other solutions across functional, operational, and environmental scenarios prior to customer release, including validation of integrations with external systems (e.g. telematics, ERP, WMS and mobile devices). Support and guide customers through User Acceptance Testing … taking a proactive role in validating workflows such as route planning, execution, tracking, mobile devices and reporting. Lead customer engagement during pre- and post-implementation phases, including delivering configuration workshops focused on TMS setup (e.g. planning rules, vehicle profiles, driver configurations, compliance settings). Configure ...

Service Delivery Manager to join a specialist technology organisation delivering secure projects and services across defence, cyber security and government sectors. This is a customer-facing delivery role focused on managing the successful delivery of complex technical programmes and services within highly secure environments. The successful candidate will take … ownership of customer relationships, project delivery, governance, risk management and service quality across a portfolio of secure programmes. The role would suit an experienced Service Delivery Manager, Technical Delivery Manager or Project Delivery professional with previous experience working within MOD, defence, cyber security or secure government environments. The Role ...

company delivering innovative encryption and secure communications solutions to some of the country's most demanding customers. Combining deep technical expertise with an agile, customer-focused approach, they are challenging the status quo and proving that world-class capability can come from a dynamic and ambitious SME. Key Responsibilities … Customer facing, increasing understanding of our products and solutions through customer meetings, demonstrations and providing thought leadership content Supporting early stage customer engagement with technical expertise Translating requirements into clear, realistic solution approaches Working alongside business development to shape opportunities Identifying technical risks, dependencies and constraints ...

Europe. This is a hands-on, high-impact role where you will apply advanced analytics and data science techniques to unlock deeper customer understanding, optimise marketing performance, and drive commercial decision making across the business. You will work across Marketing, Merchandising, E-commerce and Operations to enable intelligent decision … remote options will be considered for the right candidate. What you can expect from the Role Advanced Analytics and Modelling Develop predictive models (e.g. customer lifetime value, propensity, response modelling) Apply segmentation and clustering techniques to refine customer targeting Build attribution and measurement frameworks for marketing activity Support ...

content to support campaigns, launches and events Create engaging social media content and maintain active digital channels Support improvements to digital visibility and online engagement Lead Generation & Sales-Aligned Marketing Manage and monitor inbound leads generated through websites and tracking tools Qualify and prioritise leads to support effective sales … Marketing & Marketing Assets Create and maintain marketing email templates and campaigns Produce promotional materials including presentations, flyers and digital collateral Support campaign communications and customer engagement activities Events & Exhibitions Attend exhibitions, events and demonstrations across the UK Support event planning, setup and post-event follow-up activity Create ...

content to support campaigns, launches and events Create engaging social media content and maintain active digital channels Support improvements to digital visibility and online engagement Lead Generation & Sales-Aligned Marketing Manage and monitor inbound leads generated through websites and tracking tools Qualify and prioritise leads to support effective sales … Marketing & Marketing Assets Create and maintain marketing email templates and campaigns Produce promotional materials including presentations, flyers and digital collateral Support campaign communications and customer engagement activities Events & Exhibitions Attend exhibitions, events and demonstrations across the UK Support event planning, setup and post-event follow-up activity Create ...

exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high … your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted ...

Derby is looking for an experienced Full Stack Developer to join their collaborative and talented team. You'll be working on industry-leading customer engagement software, used by high-profile businesses worldwide. This is an exciting opportunity to be part of a small, agile team where your ideas ...

helps consumers make more informed decisions when choosing service providers, while also supporting businesses with tools to manage reputation, client feedback, online visibility and customer engagement. The platform includes features such as verified client feedback, profile management, service-specific search functionality, website integrations, automated review collection, analytics and tools … designed to improve customer acquisition and trust. As the business continues to scale, our client is increasing the size and complexity of the product and technology projects it delivers. Upcoming initiatives include new client journey functionality, platform expansion, enhanced user-facing features and potential mobile application development. They ...

basis: As a Tier 2 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager with day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Investigate, triage, and respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities ...