26 to 49 of 49 ITIL Jobs in the East Midlands

to regulations and internal policies. About you: Experience of managing multiple environments and coordinating complex releases. Knowledge of software development methodologies (Agile, Waterfall) and ITIL processes. Qualification in Prince 2, Agile or other relevant methodologies are a plus. Strong experience in risk and change management. Excellent problem-solving and decision More ❯

requests within role based access control (RBAC) and segregation of duty (SoD) guidelines Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes Regular reviews, maintenance and housekeeping of access records and IT operations artefacts About Us Frontier is a successful and growing business. More ❯

to regulations and internal policies. About you: Experience of managing multiple environments and coordinating complex releases. Knowledge of software development methodologies (Agile, Waterfall) and ITIL processes. Qualification in Prince 2, Agile or other relevant methodologies are a plus. Strong experience in risk and change management. Excellent problem-solving and decision More ❯

Attention to detail and getting it right first time. Ability to work pro-actively and to tight deadlines. Knowledge and experience working in an ITIL environment. Desirable Experience as a team leader in a cloud support environment. Experience working within a Managed Service Provider. Strong knowledge of cloud services (Private More ❯

Experience: Circa 5 years' experience in software training or consultancy. Previous line management experience. Training certification and/or knowledge of Prince II/ITIL standards. Strong IT proficiency, particularly in Microsoft Office. SQL skills (desirable but not essential). Excellent communication, organisation, and presentation skills. Ability to manage customer More ❯

are met. Essential Skills & Experience: Circa 3 years’ experience in software training or consultancy. Training certification and/or knowledge of Prince II/ITIL standards. Strong IT proficiency, particularly in Microsoft Office. SQL skills (desirable but not essential). Excellent communication, organisation, and presentation skills. Ability to manage customer More ❯

Technology, Computer Science or a related field. Proven experience as an IT Service Manager or in a similar role. Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices. ITIL certification would be desirable. Experience in managing service transition activities. Familiarity with project management principles and practices would be More ❯

Technology, Computer Science or a related field. Proven experience as an IT Service Manager or in a similar role. Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices. ITIL certification would be desirable. Experience in managing service transition activities. Familiarity with project management principles and practices would be More ❯

opportunities, and provide thought leadership on Data Strategy and related topics. What you'll need Experience with GIS operating models and frameworks such as ITIL, SAFe, DevSecOps. At least 3 years in a strategy definition role. Knowledge of data management concepts: data modeling, architecture, integration, data warehouses, lakes, and data More ❯

Active Directory and backup tools like Veeam Ability to configure VLANs and troubleshoot DNS Ability to provide solid customer experience and support in an ITIL envrionment. Strong prioritisation skills and clear communication Sound like you? Please do get in touch. More ❯

Virtualization, and Cisco Networking (certifications preferred). Experience managing Microsoft 365 administration, virtualization, and ERP environments (Syspro ERP is desirable). Solid knowledge of ITIL frameworks, IT service management, and cloud technologies. Proven ability to manage external vendors and IT contracts effectively. A proactive, problem-solving mindset with strong team … building and continuous improvement skills. Desirable Qualifications: ITIL, Cisco Networking such as CCNA, or Microsoft certifications. Whats in It for You? Salary: Up to £50,000 Career progression opportunities within a well-established company. The chance to make a real impact in a fast-paced, hands-on role. If you More ❯

Virtualization, and Cisco Networking (certifications preferred). Experience managing Microsoft 365 administration, virtualization, and ERP environments (Syspro ERP is desirable). Solid knowledge of ITIL frameworks, IT service management, and cloud technologies. Proven ability to manage external vendors and IT contracts effectively. A proactive, problem-solving mindset with strong team … building and continuous improvement skills. Desirable Qualifications: ITIL, Cisco Networking such as CCNA, or Microsoft certifications. What’s in It for You? Salary: Up to £50,000 Career progression opportunities within a well-established company. The chance to make a real impact in a fast-paced, hands-on role. If More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

keen eye for detail, contributing to the smooth operation of the company's infrastructure. Key Responsibilities: Deliver 2nd and 3rd line support within an ITIL-based service desk environment, ensuring all processes are followed and incidents are resolved effectively. Act as a single point of contact for users, handling a … team to support system updates and occasional project implementations. Key Skills and Requirements: Solid experience in an IT service desk role, with knowledge of ITIL processes. Proficient in Windows Server (2008-2019), Active Directory, Microsoft Office 365, and troubleshooting Outlook client setups. Strong networking knowledge, including TCP/IP, DNS … to manage technical documentation, and support mobile devices (iOS, Android, Windows). Strong problem-solving skills and a customer-focused approach. Certifications such as ITIL Foundation, MCSA, CompTIA A+, or Security+ are highly desirable. Profile: Proactive and eager to learn, with a professional and flexible approach to user support. Excellent More ❯

clearance) What You'll Do: Lead IT infrastructure and digital projects Analyze business processes and develop tech strategies Provide advanced support using ServiceNow and ITIL best practices Deliver outstanding customer service and user training Work closely with teams to implement solutions that drive results What You Bring: Degree or relevant … Experience with ServiceNow and in manufacturing environments Proactive, detail-oriented, and strategic thinker Bachelor's degree in IT, Computer Science, or relevant certifications (e.g., ITIL, Microsoft, CompTIA) If you're ready to take your skills to the next level and make a difference in a dynamic environment, we want to More ❯

shaping and delivering a modern, efficient ITSM strategy across the EMEA region. This role is ideal for a senior IT service leader with strong ITIL expertise, a track record of transformation, and experience operating in matrixed, multinational environments. Key Responsibilities: Lead and evolve ITSM strategy and operations across the EMEA … region Drive best-practice ITIL process adoption across incident, problem, change, and request management. Oversee the implementation of a global ITSM platform. Improve first- and second-line support performance through upskilling and process optimisation. Deliver automation, self-service, and AI tools to streamline operations and improve user experience. Partner with … ITSM team with a culture of continuous improvement. Candidate Profile: 10+ years of IT service management experience, with 5+ years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy More ❯

About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional … for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook More ❯

across the organisation. You will ensure SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality … years commercial experience in a similar IT Service Manager/IT Service Delivery role. A strong level of understanding and professional experience with ITIL. ITIL certifications (desirable, but not essential). Service Transition. Incident Management. Job Offer Starting salary of £40,000 - £45,000. 12% company pension contribution. Annual bonus. More ❯

Service: Must display strong customer service skills with a positive and supportive attitude. Technical Solutions: Responsible for delivering solutions across all stages of the ITIL service lifecycle. Project and Operational Tasks: Support both ongoing operations and project-based tasks while meeting deadlines and Service Level Agreements (SLAs). Relationship Building … experience in IT support or service desk roles. Communication: Excellent spoken and written English is essential. Technical Knowledge: Broad technical expertise and familiarity with ITIL best practices. Flexibility: Must be able to provide after-hours support, including race team support on a rotational basis. Benefits Life assurance. Health Insurance. Career More ❯