1 to 25 of 1,331 ITIL Jobs in England

Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Azure Solutions Architect Expert. Certified Kubernetes Administrator (CKA). Red Hat OpenShift Administration certification. VMware VCP certification. ITIL Foundation or equivalent service management certification. Knowledge of Azure Arc and hybrid cloud management technologies. Experience with Software Defined Networking (SDN). Knowledge of Zero ...

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

skills. Experience managing suppliers, budgets, support contracts and technology service improvements. Ability to prioritise competing operational demands while maintaining service quality and delivery momentum. ITIL Foundation or higher qualification. Agile, Scrum, project management or product delivery experience. Experience supporting digital transformation, automation and application modernisation initiatives. Experience with Microsoft ...

organization.Ability to collaborate with peers and work cross-functionally as needed with Product and/or Engineering teams.Proven knowledge of Escalations Management frameworks (e.g. ITIL) and Problem Management.Negotiation, mediation and conflict management skills.Experience with office fitouts/buildouts.DesirableKnowledge of Imaging software experience, ideally Intune and JAMF.Knowledge of collaboration tools such ...

skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous. #J-18808-Ljbffr ...

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

Intune. Basic understanding of networking concepts including DNS, DHCP, VPNs, and Wi-Fi connectivity. Experience supporting laptops, desktops, mobile devices, and printers. Awareness of ITIL principles or service management frameworks. Relevant certifications or ongoing study (e.g., CompTIA ITF+, CompTIA A+, Microsoft Fundamentals). ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience with ...

multiple priorities in a fast-paced environment. Excellent customer service, stakeholder engagement, and problem-solving capabilities. Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification. Cisco networking experience or CCST/CCNA certification. Linux administration ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

room support at scale (Zoom Rooms or similar) is a plusExperience partnering cross-functionally with Security, People, and Finance teams is a plusRelevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1What's Roku's approach to hybrid working Roku fosters an inclusive and collaborative environment where teams ...

full trading and betting cycle.Troubleshoot and resolve issues with Microsoft 365, Teams, AD, Intune, Azure AD, and cloud technology, learning alongside senior engineers.Apply ITIL best practices in incident, problem, and change management, building your knowledge in a live environment.What You'll BringA degree or equivalent background, including military service ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Keywords ...

ServiceNow, HaloITSM, Jira Service Management or Freshservice • Knowledge of Microsoft Intune, Autopilot or Azure Virtual Desktop • Understanding of Cyber Essentials, ISO 27001 or ITIL practices Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number ...

ownership of issues and sees them through to resolution. Think Apple Genius Bar standards of customer care, backed by genuine technical troubleshooting ability. Desirable ITIL knowledge or certification. Familiarity with ISO 27001 . Experience working within a regulated or highly structured environment. An understanding of incident, problem and change management. ...

Experience with Microsoft Entra ID and user access management. Involvement in cloud migration discussions or assessments for Azure. Awareness of cyber security controls and ITIL-based service management processes. Experience using PowerShell or automation tools for IT tasks. Education and Certifications: Completion of, or willingness to pursue, Microsoft certifications such ...

containers, and software-defined infrastructure.Advanced monitoring, observability, alerting, logging, and problem management tools; strong root-cause analysis and performance tuning expertise.IT Service Management (ITIL), change/incident/problem management processes, and IT governance/compliance frameworks.Exceptional analytical, problem-solving, communication (written and verbal), collaboration, and stakeholder management skills across ...

ideally have been part of agile teams. They should also be versed in continuous improvement practices and possibly have experience with other methodologies like ITIL for service management or PRINCE2/PMP for project management (even if the role is not project manager, this helps in alignment with project processes ...

relevant experience. Requires extensive relevant work experience deploying and/or administrating infrastructure solutions. Requires strong knowledge and experience with multiple infrastructure solutions. ITIL Foundation certification Agile Certification or exposure Relevant industry certification is required. Is fully familiar with recognised industry bodies of knowledge both generic and specific, and knowledge ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...