1 to 25 of 696 ITIL Jobs in England

tools related to discovery and information collection • Understanding of backup procedures. • Ability to document technical processes. • Familiarity with incident, problem, and change management processes (ITIL). • Cloud infrastructure experience (AWS, Azure, Intune). • Familiarity with regulatory frameworks: NIST, GDPR, etc. • Proficiency in technical documentation (MS Word, Visio, PowerPoint, Excel). ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

inclusion and safeguarding Even Better If You Have A management qualification A cyber security certification (e.g. CISSP, CISM) Microsoft or Cisco certifications Experience with ITIL or other quality management frameworks Project management and digital transformation experience Knowledge of current and emerging trends in educational technology Experience managing supplier relationships ...

administration, Cisco, VMWare, storage area networks, SCCM/Intune A management qualification Experience of management in a service capacity Experience of working to ITIL or other quality management systems (e.g. ISO9001) Knowledge and experience of the education sector Experience of implementing and administering G Suite, Apple School Manager, Jamf, Papercut ...

documentation skills. Ability to work independently and manage multiple priorities. Preferred Qualifications Microsoft certifications (MD 102, AZ 900, MS 900, SC 900). ITIL Foundation certification. Experience with VMware or other virtualisation platforms. Experience supporting hybrid work environments. Qualification: Must be educated to at least degree level or equivalent. ...

setup (MS MFA, DUO) MS Intune Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams Windows 10/Windows 11 working knowledge ITIL V3 or Above Powershell Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware CUCM CCST or Networking skills Special requirements The successful ...

Experience supporting senior stakeholders or VIP users in a business environment. Experience providing onsite or field-based IT support across multiple locations is desirable. ITIL Foundation certification or equivalent service management experience is desirable. Project delivery exposure or a recognised project management qualification such as PRINCE2 is advantageous. ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

independently Eligibility for SC clearance Desirable Experience Azure certifications (e.g., AZ-104, AZ-305) Familiarity with frameworks such as ISO 27001, Cyber Essentials , or ITIL Experience with Microsoft 365/Azure environments and migrations Personal Attributes Proactive and detail-oriented Strong problem-solving skills Collaborative team player Interest in mentoring ...

background * Several years of experience in IT support or workplace technology * Experience in a global or multi-site organisation is an advantage * Familiarity with ITIL concepts is beneficial * Relevant degree or equivalent experience If you'd like to discuss this IT support role in more detail, please send your updated ...

definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...

Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

support in a professional environment. Strong troubleshooting, problem-solving, and customer service skills. Desirable Experience working within secure or regulated environments. Exposure to ITIL-based service management practices. Knowledge of cloud security principles and best practices. Experience supporting hybrid on-premises and cloud environments. Professional Development Our client will also ...

emerging technologies Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential Previous line management and team leadership experience ITIL Foundation certification or equivalent Service Management qualification Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices Experience with Service Management platforms such ...

SharePoint/OneDrive • ITSM platforms (ServiceNow, Halo, FreshService etc.) The Role: • Providing 1st & 2nd Line support • Troubleshooting across Microsoft environments • Supporting users in an ITIL-driven environment • Working closely with infrastructure teams and third parties • Contributing to process improvements and documentation • Acting as an escalation point where required Ideal Background ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

security-focused environment Development of automation and scripting skills Clear progression into advanced IAM/security roles Work within a regulated environment (ISO27001, ITIL aligned) Salary £60,000 – £65,000 + benefits ...

concepts Experience with ticketing systems (e.g. ServiceNow) Exposure to AV/conferencing technologies Desirable: Experience with legal applications (e.g. iManage, Intapp, BigHand) Understanding of ITIL frameworks Key Skills Strong customer service and communication skills Excellent troubleshooting and problem-solving ability Able to manage multiple tasks in a fast-paced environment ...

degree in any of the following disciplines; Computer Science, Information Technology, Cyber Security, Software Engineering, Business Information Systems You should ideally hold the ITIL certification and may also have certifications relating to information systems security Previous experience leading IT within an ambitious and growing SME or professional services firm ...

safeguarding. Even Better If You Have... A management qualification. A cyber security certification (e.g. CISSP, CISM). Microsoft or Cisco certifications. Experience with ITIL or other quality management frameworks. Project management and digital transformation experience. Knowledge of current and emerging trends in educational technology. Experience managing supplier relationships and contracts. ...

balancers) Familiarity with backup, recovery, and disaster recovery concepts Good Understanding of ITSM processes Good Understanding of change management process and its workflow Strong ITIL knowledge (Incident, Problem, Change, Release) Excellent customer service and communication skills Excellent written and verbal presentation skills Demonstrates accountability, passion and ability to learn quickly ...

infrastructure, and cloud platforms Linux and Windows operating systems SIEM technologies and security monitoring Basic scripting or automation using KQL, PowerShell, Python, or Bash ITIL environments and structured change control processes Firewall, endpoint, or cloud security technologies We'd especially like to hear from candidates who are: Strong communicators ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...