1 to 25 of 670 ITIL Jobs in England

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

organisational and time management abilities Certifications (Desirable): SC 400: Microsoft Information Protection Administrator MS 500: M365 Security Administrator AZ 900 or SC 900 (fundamentals) ITIL Foundation (for operational roles) Additional Info Additional interest include: Security Clearence: To be successfully appointed to this role, must be eligible to obtain Security Check ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here, your growth matters. We're on a journey at flying pace with ...

multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and roadmaps Desirable Experience Experience in multi-site or international environments ITIL or similar service management frameworks Knowledge of automation/DevOps practices Experience managing IT budgets and vendor contracts Personal Attributes Hands-on, proactive, and solutions ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

solving skills. Ability to work independently and manage competing priorities. Outstanding communication and customer service skills. Desirable Experience with JAMF device management. Knowledge of ITIL or other IT Service Management frameworks. Financial Services sector experience. Experience supporting large user populations in complex environments. What We're Looking For The successful ...

Intune. Strong communication and stakeholder engagement skills. A proactive mindset with excellent attention to detail and a passion for continuous improvement. Desirable experience ITIL Foundation or relevant automation certifications. Experience with additional automation platforms such as UiPath or Automation Anywhere. Knowledge of API integrations, databases, and cloud-based services. Exposure ...

identity management and data protection, with exposure to frameworks such as Cyber Essentials Plus, CIS or NIST Familiarity with IT service management practices (e.g. ITIL) and managing support tickets against SLAs Experience working with endpoint protection or MDR solutions (e.g. SentinelOne) Excellent communication and interpersonal skills, with the ability ...

JavaScript, Glide scripting, ServiceNow APIs, and platform customisation. Experience developing and supporting integrations using REST, SOAP, MID Server, and related technologies. Knowledge of ITIL processes and service management principles. Understanding of risk management frameworks, compliance requirements, and security best practices. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication ...

TEAM You will be responsible for the reliability, availability and security of National Messaging services in the UK with 5K users You will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven user-centric approach to business operation You will ensure that ...

COBOL is highly desirable Strong understanding of software development, testing, and documentation practices Experience with Microsoft Azure or cloud-based platforms Knowledge of ITIL or similar service management frameworks Strong leadership and team management experience Excellent problem-solving and decision-making skills Ability to manage multiple projects in a fast ...

support, systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer ...

documentation skills Experience working within Agile and/or traditional project delivery frameworks Excellent stakeholder engagement, communication and facilitation skills Experience working within ITIL or IT Service Management environments Strong analytical, problem-solving and process improvement capabilities Degree or equivalent experience in a relevant field BCS Business Analysis, Agile ...

proactive approach. Desirable Experience with Microsoft Autopilot. Knowledge of SCCM or Endpoint Manager. Basic networking knowledge (DNS, DHCP, TCP/IP). ITIL Foundation certification. What's on Offer Initial 3-month contract. Outside IR35. £200-£300 per day. Hybrid working with 2 days per week onsite in Daventry, Northamptonshire. ...

working knowledge of O365 & Microsoft Office products Strong working knowledge of Microsoft Windows Strong working knowledge of Android 15 Working knowledge of Windows Server ITIL v4 Foundation Basic understanding of MS SQL Basic understanding of HTML & CSS (PHP desirable but not essential) Attitudes: You must have a highly analytical/ ...

Federation Windows Server Administration VMware & Hyper-V Virtualisation PowerShell Scripting & Automation MECM/SCCM, Intune & WSUS Enterprise Patching & Endpoint Management Networking, VPN & Remote Connectivity ITIL Service Management Vendor & Stakeholder Management Agile & Hybrid Delivery Environments Additional Experience 24/7 operational support and incident management. Preventative maintenance and infrastructure lifecycle management. ...

priorities. Able to work independently and as part of a wider technical team. A full UK driving licence would be beneficial. Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits Salary of £30,000 - £35,000 Hybrid working 25 days' annual leave plus bank holidays Additional day off for your ...

service management processes. Excellent troubleshooting, communication and customer service skills. A proactive approach with the ability to perform well under pressure. Desirable Skills ITIL, Azure Fundamentals, CompTIA or similar certifications. Experience with Microsoft Dynamics, PowerApps or Salesforce. Previous experience within legal, claims or fleet management environments. ...

experience managing AWS cloud operations or managed services environments Strong knowledge of AWS services (e.g. EC2, S3, RDS, VPC, IAM, CloudWatch) Experience working with ITIL-based service management (incident, problem, change) A track record of managing vendors and strategic technology partners Strong stakeholder management and communication skills Ability to lead ...