1 to 25 of 601 ITIL Jobs in England

managing your workload. The ability to explain technical information to non-technical users. Experience working collaboratively across technical teams and with third-party suppliers. ITIL Foundation certification or equivalent experience (desirable). Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused ...

review meetings with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear and meaningful performance ...

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft ...

ServiceNow, HaloITSM, Jira Service Management or Freshservice • Knowledge of Microsoft Intune, Autopilot or Azure Virtual Desktop • Understanding of Cyber Essentials, ISO 27001 or ITIL practices Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number ...

ticketing platforms, or workflow management systems. Experience working in policing, central government, or national-level multi-agency environments. Knowledge of service management principles (e.g., ITIL), business operations, or portfolio governance. Experience using tools such as ServiceNow, JIRA, Azure DevOps, or similar platforms. Familiarity with performance frameworks, KPIs, or capacity/ ...

automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Keywords ...

Basic Scripting & Automation : Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

technical leadership role. Strong stakeholder management and communication skills. Broad enterprise IT knowledge across cloud, infrastructure, networking, Microsoft technologies, and managed services. Experience with ITIL, Incident, Problem, Change, and Risk Management. Ability to work across multiple technical teams and third-party suppliers. Technical Ability Networking & Security Networking fundamentals (LAN/ ...

Management, Access Control, Identity Management, Multi-Factor Authentication (MFA), Endpoint Security, Microsoft Defender, Security Auditing, Risk Management, Incident Response, Backup and Recovery, Disaster Recovery, ITIL, Infrastructure Support, Cloud Services, Technical Documentation, User Account Management, Compliance, Audit, Troubleshooting, Helpdesk, Authentication, Network Security. __________ ______________________________ Adecco acts as an Employment Agency in relation ...

stakeholder management.* Working knowledge of cloud technologies, including Microsoft Azure and AWS.* Experience working with SaaS platforms and enterprise IT environments.* Good understanding of ITIL practices, including Incident, Request, and Change Management, with exposure to ITSM platforms such as ServiceNow beneficial.* Ability to translate business requirements into practical technical ...

experience supporting Azure/Entra ID environments. Familiarity with remote desktop and virtual desktop technologies. experience with VMware Horizon (Omnissa Horizon). Understanding of ITIL principles. SDI Service Desk Analyst certification. experience within a regulated financial services environment. Personal Attributes Positive and proactive attitude. Strong problem-solving skills. Customer-focused ...

Ability to work independently and manage multiple priorities Full UK driving licence Experience with Microsoft Intune, Endpoint Manager, Entra ID, Hyper-V, ServiceNow or ITIL would be advantageous. The role is predominantly based in Leicester, with occasional travel to other company sites when required. If you’re interested in learning ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Inclusion ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Inclusion ...