1 to 25 of 822 ITIL Jobs in England

LogicMonitor, Elastic, OpsGenie). Proficient in process and task automation and scripting languages (PowerShell, Python). Experience in service management tools and best practices (ITIL, ITAM, ITSM) and IT Project management (Confluence, JIRA, JIRA Service Management, ServiceNow). Bonus Skills: Experience architecting enterprise systems including storage, network, and computing. Experience ...

group memberships, RBAC, conditional access policies, MFA troubleshooting, and understanding of zero-trust security models and compliance requirements. Incident & Problem Management - Highly skilled in ITIL incident management processes with emphasis on major incident coordination affecting users or business-critical systems. Experience coordinating cross-functional teams during outages, conducting root cause ...

verbal communication skills. Experience with hybrid environments (on-prem and cloud integration). Knowledge of endpoint security best practices and tools. Experience with ITIL or other service management frameworks. Key Requirements UK national SC Cleared, and eligible for DV clearance Confident in delivering high level technical representation of issues; including ...

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance-related certifications ...

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

attributes): Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role-based equivalents) ITIL 4 certification. CompTIA Security+ or similar Cyber Security based certification. Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks. Vendor/contract/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

solutions, and remote support tools. Familiarity with networking fundamentals (TCP/IP, VPN, DNS) and cloud platforms (AWS, Azure). Certifications: Preferred certifications: ITIL, CompTIA A+/Network+, HDI. Soft Skills: Strong communication skills for collaborating with global teams and external vendors. Process driven, problem-solving, conflict resolution, and ability ...

spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management—while fostering continuous improvement and partner assurance. By embedding Information Technology Infrastructure Library (ITIL) and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example … ensure compliance aligned to strategic objectives. Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. Collaborative, structured, and improvement-focused mindset. Familiarity with SIAM and multi-supplier ...

Hospital online. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential 5x GSCEs (must include English and Mathematics) Educated to relevant degree level or equivalent technical experience ITIL Service Management Foundation Certificate or equivalent knowledge gained through experience. KNOWLEDGE & EXPERIENCE Essential Significant IT technical experience in a complex Microsoft Enterprise environment including Active ...

environments, with a particular focus on Microsoft Azure. You should hold a Microsoft Certified: Azure Administrator Associate (AZ-104) qualification, as well as an ITIL v4 Foundation certification. Hands-on experience with a broad range of Azure services is essential. This includes working with Virtual Machines, Azure Storage, Networking, Active ...

other automated solutions Lead digital transformation initiatives within the production services function Governance & Risk Management Strong working knowledge of the ITIL framework Experience working with Audit and Operational Risk Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements Competencies : Leadership & Influence Ability to influence ...

ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure ...

user administration . Understanding of business functions like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). Desired Skills and Experience ERP, SQL, WOrkflow, Application Support. Office365, ITSM, SharePoint ...

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

technical guidance and support to other teams as needed What You Will Bring To The Team Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

network security. Experience with MECM/Intune, Linux, storage solutions, SolarWinds/PRTG, monitoring, patching, MFA/SSO, and hybrid cloud networking. Understanding of ITIL processes and cloud cost optimisation. Proven experience in a similar infrastructure/network role with strong analytical, troubleshooting and documentation skills. Highly organised, detail-oriented ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

desk Qualifications Essential Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Leadership, Stakeholder management, Business administration Desirable MCSA, MCITP ITIL, PRINCE2, or other management/technical certifications. CompTIA (Network+ A+ or Security+) Azure Fundamentals (AZ-900) Awareness of cybersecurity best practices within managed service environments. ...

delivery, preferably in the banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent ...

regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. ...

regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. ...

Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently ...