1 to 25 of 745 ITIL Jobs in England

practitioner’s current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL Version 3**SKILLS AND EXPERIENCE****Functional/Technical Competencies:**Essential:* Strong understand of IT infrastructure, SaaS applications and modern collaboration suites* Proficiency with monitoring tools ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

customers’ strategic transition towards cloud-based services and requirement for cloud orchestration and service brokerage models. Working within a blended Agile and ITIL framework, the Service Designer collaborates closely with DXC and customer product teams, operations, architecture, security and suppliers to ensure that services are designed with operability, supportability, performance … your own knowledge and listen to others. Desirable Skills and Technologies Strong experience in IT Service Design within complex enterprise environments. Practical knowledge of ITIL (v3 or ITIL 4) service design and service management practices. Understanding of AWS cloud services, particularly in private or controlled cloud environments. Experience designing services ...

customers’ strategic transition towards cloud-based services and requirement for cloud orchestration and service brokerage models. Working within a blended Agile and ITIL framework, the Service Designer collaborates closely with DXC and customer product teams, operations, architecture, security and suppliers to ensure that services are designed with operability, supportability, performance … your own knowledge and listen to others. Desirable Skills and Technologies Strong experience in IT Service Design within complex enterprise environments. Practical knowledge of ITIL (v3 or ITIL 4) service design and service management practices. Understanding of AWS cloud services, particularly in private or controlled cloud environments. Experience designing services ...

learn. The ability to manage multiple support requests in a busy environment. Exposure to Microsoft Intune, Entra ID (Azure Active Directory), Active Directory or ITIL practices would be advantageous but isn't essential. What's on Offer? Initial 6-month contract with strong potential for extension. Hybrid working based ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

Specification Qualifications Essential Educated to or with experience equivalent to a degree level qualification Recognised professional IT qualification or certification (e.g. BCS, CCNA, CISSP, ITIL or equivalent). Training Essential Evidence of Continuing IT Professional Development Desirable Recruitment and Performance Management training Specifica Skills Essential Knowledge & experience ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

Microsoft Intune/Endpoint Manager. SCCM. Kandji or Workspace ONE. Okta Identity Management. Exchange Online. TCP/IP networking and VPN technologies. PowerShell scripting. ITIL Foundation certification. Experience using ServiceNow, Jira Service Management or similar ITSM tools. What's on Offer Salary of £50,000 - £60,000 . Hybrid working ...

cloud computing and continuous learning Strong team-working skills and a professional work ethic DESIRABLE Previous experience within a managed services provider (MSP) environment ITIL Foundation knowledge or certification Microsoft certifications such as AZ-900, MS-900 or SC-900 Experience with Microsoft Intune, Azure platforms or endpoint management tools ...

driving licence is essential (with occasional travel required to other UK locations) *Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

operational tasks. Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools. Understanding of backup, recovery, and disaster recovery processes. Experience working within ITIL-based service management environments. Knowledge of security frameworks and standards such as NIST and GDPR. Strong troubleshooting, documentation, and communication skills. Desirable CompTIA Security+ ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

Server 2016+ Active Directory experience ServiceNow or related ITSM tool knowledge Dynatrace or other monitoring tools Understanding of cloud platforms and basic programming integrations ITIL V4 Foundation Certification Microsoft certifications (e.g., Azure Fundamentals/Administrator) Vendor-specific CRM/ERP certifications Security Clearance High Level Clearance is mandatory for this ...

Intune. Strong communication and stakeholder engagement skills. A proactive mindset with excellent attention to detail and a passion for continuous improvement. Desirable experience ITIL Foundation or relevant automation certifications. Experience with additional automation platforms such as UiPath or Automation Anywhere. Knowledge of API integrations, databases, and cloud-based services. Exposure ...

JavaScript, Glide scripting, ServiceNow APIs, and platform customisation. Experience developing and supporting integrations using REST, SOAP, MID Server, and related technologies. Knowledge of ITIL processes and service management principles. Understanding of risk management frameworks, compliance requirements, and security best practices. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication ...

knowledge of modern IT technologies, including SaaS platforms, cloud computing, and enterprise environments; experience with Microsoft Azure and Amazon AWS preferred. Practical knowledge of ITIL-aligned service management practices, including Incident Management, Service Request Management, and Change Enablement; experience with ITSM tools such as ServiceNow beneficial. Proven ability to translate ...

COBOL is highly desirable Strong understanding of software development, testing, and documentation practices Experience with Microsoft Azure or cloud-based platforms Knowledge of ITIL or similar service management frameworks Strong leadership and team management experience Excellent problem-solving and decision-making skills Ability to manage multiple projects in a fast ...

support, systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer ...

technical guidance and support to other teams as needed What you will bring to the team: • Excellent organisation and time management skills • Working to ITIL best practices • Desire to improve processes, looking for the root cause of a problem • Willingness to both share your knowledge and learn from others ...