1 to 25 of 1,480 ITIL Jobs in England

BSIN integrations, and website support would bean advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complexissues,balance multiple prioritiesandwork effectivelyunder pressure. Experience of driving service … client. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development Lifecycle ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

booking tools Certifications:Relevant industry certifications or training. For instance, Microsoft certifications(such as for Intune/Endpoint Administration or Azure Administration) or an ITIL Foundationcertification for IT service management processes can be a plus. Any formal training on GDS systems or travel booking software would also be beneficial. Additional ...

Certificate Lifecycle Management Maintaining/updating hardware inc. ESX hosts and Cisco switches Formal technical accreditation in Infrastructure technology (Cisco, Microsoft, etc). Formal ITIL accreditations to Foundation level. Additional Information For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected ...

Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

inventory controls. Excellent troubleshooting and problem-solving skills. Strong communication and stakeholder management abilities. Awareness of information security, compliance, and operational risk controls. Desirable ITIL Foundation certification. Microsoft Intune, Modern Desktop Administrator, or similar certifications. Experience within highly regulated environments. Knowledge of Active Directory, Azure Active Directory, and networking fundamentals. ...

inventory controls. Excellent troubleshooting and problem-solving skills. Strong communication and stakeholder management abilities. Awareness of information security, compliance, and operational risk controls. Desirable ITIL Foundation certification. Microsoft Intune, Modern Desktop Administrator, or similar certifications. Experience within highly regulated environments. Knowledge of Active Directory, Azure Active Directory, and networking fundamentals. ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD‐WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL‐based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

time. Preferred Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent practical experience is welcome. Relevant certifications such as ITIL Foundation, CompTIA A+, Network+, or Security+, Microsoft Endpoint Administrator. Strong understanding of ITSM practices, including incident, request, problem, change, knowledge, and asset management. Experience automating ...

environments.Scripting & Automation: Proficiency in PowerShell or other automation tools to streamline workflows, system monitoring, and reporting for improved operational efficiency.ITIL & Service Management: Familiarity with ITIL processes, including managing incidents, working with third-party support teams, raising and managing change requests, and driving continuous service improvement.Office 365, Azure, Windows Server environments.M365 ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

audiencesExcellent analytical, organisational, problem-solving, and communication skillsExperience producing change metrics, compliance reporting, and management information to support service governance and decision-makingKnowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficialWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident ...

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while ...

solving skills with a proactive approach. Excellent communication and stakeholder management skills. Microsoft certifications in Active Directory, Azure or related technologies, or equivalent experience. ITIL Foundation certification or equivalent practical experience. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment ...

Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site ...

long‐term customer success. Desirable Qualifications Project Management Professional (PMP) certification or equivalent. AgilePM Practitioner, Certified Scrum Master (CSM), or SAFe Agilist certification. ITIL Foundation or higher certification. Microsoft Certified: Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud certification. AWS Certified Cloud Practitioner or AWS Solutions Architect certification. ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

powered capabilities, intelligent automation and digital workforce solutions to enable proactive, predictive and data-driven support services Knowledge of support, troubleshooting processes and ITIL certification a plus Excellent English language communication skills and customer-facing, interpersonal skills What we offer You bring your skills and experience to Shell ...

equivalent professional experience). Experience working in Higher Education or a regulated education environment. Knowledge of student information systems and digital assessment platforms. ITIL or similar service management framework experience. Experience contributing to IT strategy, digital transformation, or systems implementation projects. Familiarity with scripting, automation, or reporting tools. Annual leave ...

Committee membership/involvement None at present. Qualification & Experience Degree in Computer Science or relevant discipline (Preferred) Experience of working in financial services (Preferred)ITIL V4 foundation (as minimum) Experience of managing Microsoft Azure service models (IAAS, PAAS and SAAS) Ability to work in a small team and specializing Analytical ...

across multiple suppliers and service towers.Knowledge of ITSM best practices, including Service Level, Incident, Problem, Change, and Supplier Management, with a good understanding of ITIL frameworks.Experience producing, analysing, and presenting service performance reports, dashboards, SLAs, KPIs, and management information for operational and business stakeholders.Strong analytical skills with the ability ...

skills. Proven problem‐solving and decision‐making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast‐paced environments. Strong organisational and planning capabilities with ...

definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...