1 to 25 of 1,492 ITIL Jobs in England

Service Delivery team and business stakeholders to ensure that releases are appropriately planned, communicated and implemented smoothly, with minimal disruption and in alignment with ITIL 4 good practice. Releases can include desktop builds, application updates, service updates, system patches, security improvements and large IT projects. Day to day, you will ...

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

work independently while also contributing effectively within a technical team. A proactive approach to identifying problems and opportunities for improvement. Experience working within ITIL‐based operational environments and using service‐management platforms such as ServiceNow or Jira. What We Are Looking For This role would suit an experienced infrastructure engineer ...

Exchange Online, SharePoint Online and OneDrive; oversight of service health, messaging, meeting services, external sharing and information lifecycle controls with relevant owners.## Desirable Experience* ITIL qualification or equivalent practical experience; familiarity with multi-provider service integration, commercial governance and service management platforms.* Experience governing Windows Server services, technology lifecycle risks ...

Agile delivery: Scrum, Kanban, Jira, sprint planning, stakeholder management and continuous improvement. Qualifications A degree in a relevant discipline or equivalent relevant professional experience. ITIL v3 Foundation certification. SAFe Agile certification. What You’ll Get A competitive salary of £56,500 - £66,000 dependent on experience and capability You will ...

platforms Understanding of regulatory requirements (PRA, FCA) relating to operational resilience Experience managing identity projects in financial services or highly regulated industries Familiarity with ITIL frameworks and service management best practices Experience with identity governance and administration (IGA) platforms Knowledge of cloud platforms (Azure, AWS) and their identity services Technical ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

Exposure to DevOps and automation-led delivery models. 7. Qualifications Bachelor's degree or equivalent industry experience. Agile certification (Scrum, SAFe, Agile Practitioner) desirable. ITIL Foundation certification desirable. Relevant networking and security certifications are advantageous, such as: Palo Alto Networks Certifications Microsoft Certifications CompTIA Security+ CISSP CCNP Security 8. Personal ...

Must be a UK resident with a valid driver’s license and own car available for business use (milage paid). Desirable: Exposure to ITIL or other ITSM frameworks. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support ...

consistent and effective support performance Keep up-to-date with the latest security news, principles, techniques, threat intelligence and protocols Operate in an ITIL V3 focused service delivery framework Stakeholder Management within the whole business including IT and external stakeholders Work to defined Service Level Agreements ...

device compliance and cybersecurity best practices. Experience supporting identity and access management solutions, including Microsoft Entra ID and Conditional Access. Experience working within an ITIL-aligned support environment, managing incidents, requests and service levels. Ofwat is recognised as an Official Sensitive department, and a Security Check (SC) is a requirement ...

SpecialistsSoftware DevelopersExternal Suppliers and VendorsMonitor escalated tickets and ensure timely resolution. Escalate risks and recurring issues appropriately. Process Management & GovernanceEnsure support processes align with ITIL best practices. Maintain and improve incident, request, problem and change management processes. Develop and maintain support documentation, knowledge articles and operational procedures. Ensure consistent ticket ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vender related certification Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.) About us... As one of the UK’s largest law firms, we play a crucial role in delivering real commercial ...

Information Technology, Computer Science, or a related field or equivalent professional experience. Preferred Skills & Certification Certifications: CompTIA A+, Network+; Microsoft MD-102 (Endpoint Administrator); ITIL Foundation v4. Cloud & M365: Familiarity with Microsoft Azure, Intune, and Microsoft 365 administration. Cybersecurity: MFA, endpoint security, phishing awareness, and device compliance enforcement. Automation: Basic ...

tools such as CrowdStrike, Darktrace or Zscaler Exposure to financial services technology (e.g. Bloomberg terminals) Experience with Okta or similar identity providers Familiarity with ITIL practices or ticketing systems (e.g. JIRA Service Management) Basic networking knowledge (DNS, DHCP, TCP/IP, VPN) Practical use of AI tooling to work smarter ...

service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

environment, for everyone. Your skills and experience Experience working within an IT Service Management (ITSM) environment, with a strong understanding of Event Management and ITIL best practices. Ability to monitor and analyse IT events, alerts, and service performance data to identify trends, risks, and potential service issues. Experience working with ...

Computer Science degree, plus at least one industry certification e.g. CompTIA A+/Network+/Security+, Microsoft MCP/MCSA/MCSE and ITIL or Agile certification You have strong experience in a senior desktop support or IT operations role within a financial services, hedge fund, or trading environment, including ...

macOS), MDM, and emerging device technologies Understanding of PAM (privileged access management) for workforce and infrastructure, identity governance, and compliance frameworks Experience with both ITIL Frameworks and DevOps principles Strategic thinker with ability to translate business requirements into technology solutions Strong executive presence and communication skills; comfortable presenting ...

Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery. Experience using service management tools and best practices (ITIL, ITAM, ITSM) Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server) Experience with Active Directory and Entra ID Services Management of mobile ...

activity is approved. Qualifications Soft Skills: Analytical problem-solving skills to follow an incident or problem through to resolution Experience of working in an ITIL environment preferred but not essential Use initiative with a positive and can-do attitude Identify business impacting incidents and escalat via the escalation process Ability ...

analytics and usage monitoring tools Experience with survey tools and feedback collection platforms (Forms, SurveyMonkey, etc.) Understanding of Agile methodologies and product management frameworks ITIL Foundation or similar service management certification Relevant certifications in data analysis, business intelligence, or project management Experience with change management and user adoption strategies Exposure ...