26 to 29 of 29 Line Management Jobs in the East Midlands

ensuring Service Level Agreements (SLAs) are met, and customer expectations are exceeded. Key Responsibilities Schedule all technical work within the designated region in line with agreed Service Level Agreements (SLAs) Receive, log, and distribute technical jobs, ensuring accurate and timely dispatch to engineers. Proactively monitor engineers' daily activity, making … jobs requiring same-day attendance by the on-call engineer and liaise with technical support helpdesks where required. Book works directly with sites in line with customer and site-specific requirements. Process orders to ensure work is completed in a timely manner, allowing invoices to be raised Retrieve ...

produce properly. The role carries real pressure and candidates should be comfortable working in that kind of environment. Support will be provided by the line manager around prioritisation and client expectation management, but the individual needs to bring their own resilience, structure and self-discipline. Key Responsibilities Proactively ...

solutions to the problems. • Participate in the out of hours support rota (this could amount to 1 week in 8) • Escalate issues to your line manager as appropriate (and according to procedure) • Maintain a high level of call logging issue quality (ensuring others can follow your work) • Liaise with … Confident and clear communicator (verbal, written and listening skills) • Proven track record in customer service and support • You have demonstrable organisation skills, including time management, prioritisation of tasks, and self-motivation • You are professional in manner, approach, appearance and confidence • You are motivated to learn and disseminate information. ...

wide function. Youll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. Youll work shift patterns, which may include some weekends … working in a multi-contractor and multi-site working environment Understanding of PLC based controls systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. ...