7 of 7 Customer Service Jobs in East Sussex

Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking … Skills and Knowledge Can work well within a team and independently. Passionate about IT and technology. Experience with PC components in there own time. Customer service experience. Ability to communicate well over the phone and face-to-face. Driving License. Grade 4 in GCSE Maths & Grade ...

professional services operations processes./Identify opportunities for automation or efficiency improvements in deployment and maintenance processes. Work with the Head of Service Management & Delivery by assisting in the resolution of technical escalations. Ensure the Professional Services team maintains high security and efficiency standards during all service delivery … development. Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and clients. A flair for troubleshooting, communication, exceptional customer service and the ability to work under pressure. Strong Microsoft 365 expertise along with could and infrastructure knowledge. Experience conducting performance reviews ...

teams and stakeholders. Manage and drive timely remediation of vulnerabilities, ensuring alignment with defined SLA requirements. Requirements: A flair for troubleshooting, communication, and exceptional customer service. MSP experience and relevant IT qualifications, such as Microsoft security certifications, or vendor-specific security accreditations (i.e. CompTIA Security+, CISSP, SC-200, etc. ...

achieve long-term success. Be the lead point of contact for all matters specific to your accounts Build and maintain strong, long-lasting customer relationships and handling customers needs. Oversee customer account management, including negotiating contracts and agreements to maximise profit. Inbound Lead Management: Efficiently manage, quote … Standard holiday (2 days to be taken during Xmas close down), Private medical insurance after probation, pension and Company events If you have excellent customer service skills along with a passion for technical sales, please apply asap. Wild Recruitment Limited t/a First Recruitment Services are acting ...

integration, TCP/IP, security protocols, and the ability to interpret technical drawings and wiring diagrams. Full UK driving licence. Confident communicator with excellent customer service skills. Relevant industry qualifications (e.g., FIA, NSI, City & Guilds, BTEC in Electrical/Electronic Engineering) ( Desirable) Experience with IP-based systems ...

Industry Insight: Maintain a strong awareness of the IT industry, competitor offerings, and emerging trends to inform strategy. Internal Collaboration: Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable. Pipeline Management & Reporting: Maintain accurate CRM records, manage sales forecasts … exceeding targets. About Us Black Sheep Support is a specialist provider of managed IT support services for SMEs, delivering exceptional technical expertise and outstanding customer service. We have a strong focus on Microsoft Modern Work and Security, including Intune, O365 Tenant Security, Email/DNS security, and more. ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution What's In It For You? OTE Year 1: £30,000 (base + bonus) Hybrid working model: Work ...